Name: Sonesta Simply Suites Hampton
Address: 401 Butler Farm Road, Hampton, 23666, US

10/10

Exceptional

27 Jul 2026

Roy

Great place perfect location

6/10

Pleasant

26 Jul 2026

Kobe

A one night stay w/family. Place was clean, towels were thin and not worth $200 a night w/no pool or amenities other than a little gym. We made it work, it I don’t think I would return.

10/10

Exceptional

25 Jul 2026

Natalie

You can cook in your room , that saves a lot of money and the price to have your pet stay is way cheaper than boarding. I never heard any dogs barking. I like the nice clean and quiet area.

10/10

Exceptional

24 Jul 2026

Viorel

Everything was nice just a small suggestion to clean the room at least at three days

8/10

Excellent

22 Jul 2026

Grace

almost everything was clean (minus a few stray 'lower region' hairs that were in the bathroom on the tub/floor), VERY helpful and kind staff. would reccommend

2/10

Poor

21 Jul 2026

AdomFaith

Staff need training… processed wrong charges upon check out

Family_with_children

2/10

Poor

21 Jul 2026

AdomFaith

Staff need training … front desk charged processed charges that were not valid upon checkout….

Family_with_children

8/10

Excellent

21 Jul 2026

Kofi

Staff were pleasant and very helpful.

8/10

Excellent

19 Jul 2026

Dayne

It was good. The room smelled pretty bad. The staffing was very nice tho. Shoutout to Theo. Great guy. I forget the young lady name but she was great aswell. I would come back. The smell I’m pretty sure can be fixed. Nice location, parking was amazing

Family_with_children

10/10

Exceptional

19 Jul 2026

Julie P.

Beautiful grounds
Very friendly helpful professional staff

Self

8/10

Excellent

15 Jul 2026

Mustapha

Friendly staff and adequate parking, the rooms need some updating

Self

10/10

Exceptional

13 Jul 2026

michelle

The property was clean, staff was very kind!

8/10

Excellent

12 Jul 2026

Barbara

The unit and bathroom was spacious

Partner

10/10

Exceptional

12 Jul 2026

Tangi

Room was very clean. Staff was polite

Partner

4/10

Poor

12 Jul 2026

Reka

We only booked the hotel because my cousin was staying here. The queen bed is actually a double. The fridges are loud and old. 3rd floor smells like mildew and they really should remove the carpet who knows what people leave on the floor. The toilet was clogged and staff just left us with the plunger stated their shift was over. Bed is really unfortunately uncomfortable. Glad we only stayed for 1 night but i would have rather not stayed here at all.

Family_with_children

8/10

Excellent

11 Jul 2026

Donovan

Good everything I’ll come back

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Kim

Thank you; for the hospitality, namely the staff, are noteworthy. The rooms were clean and we were able to prepare breakfast and enjoy intimately.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Demone

It’s old ruin down nats were in the room don’t stay here

Self

10/10

Exceptional

29 Jun 2026

Charleene

The staff was great. The laundry and gym was excellent

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Dawson

Awesome! Well worth it and will be visiting again.

Partner

10/10

Exceptional

21 Jun 2026

Carolina

I loved it, very cozy and clean!

Family_with_children

10/10

Exceptional

20 Jun 2026

Theresa

I loved the lake!! I could have sat there for hours
They had popcorn out one day, fresh popped popcorn!! Very clean and quiet for restful sleep
We were right at the check in and never heard a peep I would recommend highly rating this hotel

Partner

8/10

Excellent

18 Jun 2026

Diane

Everything was ok, the only thing is that the rooms need a little more love

Family

10/10

Exceptional

16 Jun 2026

Larenzo

Definitely enjoyed my stay. Very nice location.

Self

8/10

Excellent

15 Jun 2026

Sereta

The property was great. However, there was a horrible smell in the room.

Self

6/10

Pleasant

15 Jun 2026

Melissa

I had to ask for toilet paper on day 1. I had to request clean towels on day 2. The stove top was not clean.
Overall I think if there is not daily housekeeping services then extra supplies should be in the room.

Family_with_children

10/10

Exceptional

13 Jun 2026

Valeria

Honestly felt like home away from home when its the only time I'm able to be with husband

Partner

10/10

Exceptional

11 Jun 2026

Shaniece

I love this hotel its my home away from home. My dog loves it as well. The staff is always nice and helpful. When I come home I always stay here.

Pet

6/10

Pleasant

11 Jun 2026

Kathleen

The staff couldn’t have been nicer, very helpful. Bedding was clean as was the bathroom. It says it’s a nonsmoking, however you can’t take what once was a smoking facility and just say it isn’t anymore. It smells of an old building that once allowed it and has changed directions. The room smelled of stale smoke and felt old and worn, definitely in need of some freshening up.

Self

8/10

Excellent

09 Jun 2026

Matthew

I had a clean room, bathroom, beds, and floors. I only have two complaints, the garage disposal needed to be cleaned out BADLY. It had the room smelling awful & if you’d go near the sink it was so strong it literally had me gagging! I did leave a note to the housekeeper on the little card that was in the room about that garbage disposal needing to be cleaned badly, it was also a empty beer can in one of the bathroom drawers. I took it out and threw it in the trash can. But other than them two things I have zero other complaints!

Family_with_children

2/10

Poor

09 Jun 2026

Lovie

Rooms look like the pictures….20 years ago. Was giving american horror story vibes. free laundry tho. was moved rooms bc the first had tar on the walls and was dirty! second room? same thing. ended up having to find another hotel last minute

Self

8/10

Excellent

08 Jun 2026

Shatae

I recommend anyone to stay here. Hotel is clean, good WiFi, gym and front desk staff are very professional and always greeted me with a smile.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Yahima

All good

10/10

Exceptional

06 Jun 2026

Douglas

Booked this last minute to visit my daughter who is a sailor in the navy. This was one of the more economical places I looked at and I was a little worried about how nice it would be. There is plenty of parking and the woman at the front desk was very upbeat and welcoming. The room was clean, bed was comfortable, and they have little kitchens which if I were staying more than 1 night I might have used. The shower was great and the ac was cold. They have a very comfortable recliner which was nice to plop down on after my drive. Would totally stay here again.

Self

10/10

Exceptional

01 Jun 2026

Adya

Place was nice and clean, spacious room for a one bed, and friendly staff.

Self

8/10

Excellent

31 May 2026

Terry

Very nice staff

Partner

10/10

Exceptional

28 May 2026

Katlynn

Always a great stay for a middle of the week work trip. Staff are always friendly and the rooms always clean and well put together.

Partner

10/10

Exceptional

27 May 2026

Dave

In the past two years, I have stayed at a lot of hotels, and I have never encountered such a quality establishment as this one.

The room is excellent.

The bathroom is excellent.

The fixtures, top-notch.

Even the water pressure in the shower lol…

The staff are equally amazing.

Shannon, the assistant manager, is par excellence.

Nicole, who works the morning shift, is excellent.

Theon is also excellent.

I never wanna stay in another hotel. True story.

Thank y'all; don't change a thing!

😁🙌👏👏

Dave

Self

8/10

Excellent

27 May 2026

William

Typically an extended stay place to stay but I found most hotels were too pricey for one night. Clean and comfortable with efficiency kitchen which worked well to refresher some freezer packs for my cooler and keep my fruit cool and fresh!

Self

10/10

Exceptional

25 May 2026

Belinda

The hotel was amazing

Partner

10/10

Exceptional

21 May 2026

Sheri

I was here for with again. It's my go to stay. Everyone is friendly.

Self

8/10

Excellent

19 May 2026

Sean

Kitchen was good to go. HVAC good. Will return

Partner

6/10

Pleasant

17 May 2026

Jeffrey

Yes

Partner

10/10

Exceptional

14 May 2026

Felipe

Awesome

10/10

Exceptional

14 May 2026

Chris

Honestly, dollar for dollar, I get the most out of my stays at Sonesta. Just having a cooktop, for me, is a game changer. I stay in hotels quite often and there's always an added cost of eating out. With the cooktop and dishes I can just cook a quick easy meal for myself. The furnishings are modern and make sense. It didn't have the nicest or most expensive looking stuff but it made it feel more like a home and less like it was trying to impress me with cheap tricks and facade. The staff were warm and helpful from management and the front desk attendants down to the cleaners.

Self

10/10

Exceptional

04 May 2026

Mercedes

Great stay for the value. Clean room with appliances, very friendly staff, and very well-maintained building overall.

Friends_and_family Family

8/10

Excellent

03 May 2026

Ahmad

y

Self

10/10

Exceptional

01 May 2026

Trishun

This was our first stay at this hotel. It was very clean and the staff was very accommodating. We will definitely stay at this hotel again. We recommend for the price. Thank you.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Shonleyah

My stay was very good at sonesta simply suites I stayed for 2 nights and nothing was a problem everything seamless and Expedia made it even better.

10/10

Exceptional

29 Apr 2026

Justin

Fast

10/10

Exceptional

29 Apr 2026

Lucille

In the back of the is a lake. I walked my dog.
In the area. So peaceful. Favorite thing is they allow pets. Staff is very nice.

Pet

10/10

Exceptional

28 Apr 2026

Shaniece

Great place to stay and bring your furbabies

10/10

Exceptional

27 Apr 2026

Eddie

Okay
Nothing fancy

Self

8/10

Excellent

26 Apr 2026

Trenton

I was actually surprised to find a kitchen in my room, though I didn’t use it. The fridge worked but it was a bit loud. The bathroom was clean and the hot water was immediate and had good pressure. What I really enjoyed was the peace and quiet. I stayed in Hampton that night for a race which conveniently was about 5 mins away. Anyway, the window view of my room was the lake, unlike previous hotels where my room faced a busy parking lot or street. I absolutely loved it. I don’t usually sleep well before a race and having a peaceful setting like that really helped. I didn’t have a chance to check the other amenities like the fitness or laundry room but it looked relatively clean and organized. The location was also convenient to restaurants and retail shops too. That was a big plus as I found a nice sushi restaurant with a very short drive. Next time for the race (or any race in the area), I know where I’ll be staying.

Self

8/10

Excellent

26 Apr 2026

Ashely

Easy check-in and great for long-term stays.

8/10

Excellent

25 Apr 2026

J Spencer

Had an awesome stay. Suggest cleaning out the AC filters.

10/10

Exceptional

24 Apr 2026

Chantal M.

I stayed here for the New Edition concert. The room layout was nice and provided privacy for individuals. The staff are very friendly and will assist with anything you need. I plan on coming back. I would highly recommend this hotel.

Family

10/10

Exceptional

22 Apr 2026

Janie

The hotel is in a quiet location next to a beautiful golf course, with a walking trail over 3 miles long which is perfect for getting outside and relaxing. The front desk clerk, Theon, made our stay especially enjoyable by making the check-in and check-out process quick and easy and being extremely hospitable!

Our room was very clean, and we were fortunate to have one close to the entrance, which made loading and unloading with my 3-year-old so much more convenient.

We had a great experience and will definitely choose to stay here again the next time we’re in the area!

8/10

Excellent

20 Apr 2026

RICHARD

Good room for the money

Partner

8/10

Excellent

19 Apr 2026

Akiah

Our room was clean, staff was friendly and the girl was in close proximity to what we needed! I would definitely recommend this hotel again.

Partner

4/10

Poor

19 Apr 2026

REBEKAH

Realizing it was an extended stay should have been the red flag for me since I only needed the overnight. Expected a business center but there was not one. Shower was missing the curtain. One very small bath towel in the bathroom. Linens were not freshly scented. Room had a bad odor like someone had cooked a fried fish dinner. The staff tried to resolve but efforts were futile.

The bed and pillows were great. The room was dusted and otherwise clean.

I will find other accommodations if I return to the area.

Self

10/10

Exceptional

18 Apr 2026

Taneya

I’ll definitely be returning to this location for my next mini R&R getaway. Nicole and her staff were incredibly warm and welcoming, which set the tone for a quiet and relaxing great stay.

I had originally booked a studio, and to my surprise, I was upgraded to a one‑bedroom at check‑in. I needed a quiet place to rest and unplug, and this turned out to be the perfect spot.

The kitchen was fully equipped, the air conditioning worked flawlessly, and the property is conveniently close to restaurants and only about a 20‑minute drive from Bayshore Beach and various historical sites.

Self

10/10

Exceptional

17 Apr 2026

pamela

I had a great time and will be staying here again.

Family

10/10

Exceptional

14 Apr 2026

Eddie

Comfortable

Self

10/10

Exceptional

13 Apr 2026

DeAnna

The front desk manager was incredible and went above and beyond in her customer service skills!

Self

4/10

Poor

12 Apr 2026

James

The room had a very heavy cat smell. The desk had no deoderizing spray we had to go buy some to mask the smell

Partner

10/10

Exceptional

08 Apr 2026

Jason

One of the nicest places i have stayed in the area

Self

8/10

Excellent

08 Apr 2026

Troy

This was an extended stay hotel. The room have yet to be renovated, but they were very clean much better upkeep than when it was an extended. Staff was great and a small be but nice wirkout room.

Self

8/10

Excellent

07 Apr 2026

Danielle

There was hair on the bed and there wasn't enough towels.

Partner

10/10

Exceptional

07 Apr 2026

Michelle

Everything is AMAZING at this location, ESPECIALLY the staff. Absolutely HIGHLY recommend this place.

6/10

Pleasant

05 Apr 2026

Tambre

The property seemed quiet and safe . The unit was a nice size and the kitchen was well stocked with dishes . The bedding and towels seemed clean . There was mold in our bathroom and the tile was really dirty. I walked around on the carpet with my white socks and they were pretty much black. The carpets really need to be cleaned. Lots of the vents were caked with dust. I saw a small roach in the kitchen sink area. All throughout the hallways it smelled like marijuana . I would not stay there again.

Family

6/10

Pleasant

04 Apr 2026

Clark

Extremely friendly and helpful staff.

Rooms definitely need a facelift. Very musty old carpet, my bedroom door was falling off the hinges, tons of patchwork/damage to walls/doors, old furniture. Even just changing furniture and slapping some cheap flooring down would be a huge help.

It’s in a safe area, and not a bad place to stop and rest for a night or two, but if you’re looking for something updated this is not for you.

I didn’t mind it, I only needed to sleep two nights here for work, and I’m not much of a hotel snob. But I would say for the price, I expected a little more.

Self

10/10

Exceptional

02 Apr 2026

Chris

Great

Self

10/10

Exceptional

02 Apr 2026

Stephanie

The property (though dated) was clean and well kept. The staff was very pleasant as well. Very nice and quiet stay for a quick weekend trip.

Self

10/10

Exceptional

01 Apr 2026

Christina

Free laundry

Business

10/10

Exceptional

30 Mar 2026

Richard

The staff couldn't be nicer and more helpful. They made us feel at home.

Family

10/10

Exceptional

28 Mar 2026

Sonya

Comfortable

Self

10/10

Exceptional

28 Mar 2026

Sheri

I have been staying here every month for the last 6 months. I come back because the staff is friendly, bedding is comfortable and the bathroom vanity is large. They provide laundry baskets which is super convenient for longer stays. They have kitchen appliances on demand.

Self

6/10

Pleasant

25 Mar 2026

Marietta

Overall stay was ok. Quiet area. I was placed on the first floor very noisy at night! Also, this is an “extended stay” so don’t expect your room to be cleaned given fresh towels if you’re only staying one night. However I did receive fresh towels when I asked the front desk.

10/10

Exceptional

23 Mar 2026

Brandi

Beautiful lake and gazebo area. The best smelling hotel I've ever stayed in, friendly staff, great location!

Family

10/10

Exceptional

23 Mar 2026

Denise

The lake view was the best. staff was very friendly

Family_with_children

10/10

Exceptional

22 Mar 2026

Rosalyn

I loved the lake view. The staff was friendly and helpful. The check-in call from staff to make sure that the room was OK was a bonus.

Partner

10/10

Exceptional

21 Mar 2026

Jeffrey

Quick and easy

8/10

Excellent

20 Mar 2026

Christine

Mixed review. Lots of dog poop not collected and disposed of. Room was clean but a bit on the shabby side (toilet wouldn't refill without some help, sink was cracked in multiple places, kitchen faucet was leaking significantly at the base and the room smelled like pot). Lobby staff was incredibly friendly and welcoming. Very quiet room.

Pet

6/10

Pleasant

18 Mar 2026

Susan

Definitely dated. Broken tub spout, smelled of mildew, shower curtain falling.

Partner

10/10

Exceptional

16 Mar 2026

Zhavon

The front desk staff is so welcoming! I loved my room. There's a whole long desk, full sized fridge, and even a counter cooktop!

The bed was very comfortable. The only thing I would have changed is them having more towels and washclothes.

Self

8/10

Excellent

15 Mar 2026

SHIRLEY

The property was pet friendly and very quiet and peaceful

Self

6/10

Pleasant

15 Mar 2026

annette

The staff was always polite and professional. The beds were super comfortable. There was dated wear and tear through out the property. If possible try to get a room on the top floor so you do not hear the loud stomping overhead by other guest.

Family

4/10

Poor

15 Mar 2026

Donica

The hotel is very outdated and the carpet was coming up in the corner. The room had a smell of smoke when you entered. The staff was very helpful and friendly.

Self

10/10

Exceptional

14 Mar 2026

Tiara

The staff was very polite and friendly and the hotel is alright for what it is. Nothing fancy of course but it still is decent. My only issue were the bed sheets were unclean and had stains as well as what looked like ashes on them.

Self

10/10

Exceptional

14 Mar 2026

Eugene

It was a really cool place

Self

10/10

Exceptional

13 Mar 2026

Kemar

Friendly staff, nice lake

Family_with_children

8/10

Excellent

08 Mar 2026

Tenisha

Room was decent, but the bathtub needed a more thorough cleaning.

Self

10/10

Exceptional

08 Mar 2026

lisa

Room was clean. People were friendly.

Friends

10/10

Exceptional

07 Mar 2026

ahmon

everything perfect !

10/10

Exceptional

04 Mar 2026

Sheri

Always a nice stay. I stay every month

10/10

Exceptional

04 Mar 2026

Bryan Taylor

Great and peaceful stay.

8/10

Excellent

02 Mar 2026

Tawnya

The room was nice and clean. However more towels and washcloths during weekend stays.

10/10

Exceptional

02 Mar 2026

Syrin

Staying here was very last minute for me in between moving apartments. I booked the hotel the same day

10/10

Exceptional

01 Mar 2026

Kim

The staff was unbelievably courteous. My only complaint is that there was no trashcan in the bathroom, which I believe is an absolute necessity.
Everything else was wonderful

Friends_and_family Friends