Woodspring Suites Yorktown Newport News

United States , Norfolk - VA
Yorktown, 2420 George Washington Memorial Highway
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100 reviews shown

10/10

Exceptional

14 Apr 2026

Olivia

it's kn

Friends

4/10

Poor

13 Apr 2026

Jarod

I was on the first floor near the entrance and heard their security door open and close (loudly) at least 200 times. Property was clean and in good repair. No curtains on the window - just hard to seal blinds. Lots of nearby road noise from motorcycles and large trucks. So - facility was in decent shape, but noise dampening was bad.

Self

10/10

Exceptional

12 Apr 2026

Carleton

Nice hotel.

8/10

Excellent

11 Apr 2026

Melissa

The room smelled really bad when we first walked in. Found the trash can was full (including dirty diapers). The window was left open (assuming they were airing it out). Dishwasher wasn’t emptied as well. The staff handled the issue immediately and we appreciate their efforts.

Partner

10/10

Exceptional

09 Apr 2026

Joy

Very good place for the price.

6/10

Pleasant

01 Apr 2026

Guiling

The room is spacious with necessary furnitures, except no clothes hangers and no soap or tissue. Staff is nice and helpful. Parking is easy. surroundings are quiet behind a Walgreen store. Just towels are not clean enough with residual hairs on a few of them in our room.

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

Lauren F

Pros - this hotel is super affordable and fairly modern and clean, and the staff was helpful and kind. Location is good for getting around and lots of restaurants and things to do nearby. Large parking lot, but lots of potholes in one entrance and the other entrance is shady without any signage, having to go through a drugstore parking lot to get to the hotel parking lot.

Cons - So many. The biggest reason for the 3 rating are the beds. You can see in most other reviews. The beds are simple metal frames, thin mattresses, and no box springs. They are uncomfortable and more importantly they are incredibly squeaky and noisy. Each bed has 3 square \"pillows\" that are maybe 12\" x 12\" at most, and not real pillows at all. Super lumpy, uncomfortable, and tiny. There are other cons to this hotel, but what you need most in a hotel is a decent place to sleep. And this, unfortunately, is not it.

The walls are paper thin, you can hear the neighboring room have a normal conversation.

The hotel is advertised as an extended stay, but in order to stay for longer than a weekend, you will need to bring everything in yourself. There is a kitchenette with completely bare shelves and drawers. Not even a water cup. Super weird. No hangers in the closet. No curtains on the window, just blinds that let in lots of light to wake you up early.

If you're on a tight budget, maybe stay here! But bring your own pillows, an eye mask, ear plugs, and kitchen gear.

Partner

10/10

Exceptional

31 Mar 2026

Lagene

Awesome

Self

8/10

Excellent

29 Mar 2026

Vanessa

The check in and out was very smooth. Our room was clean and updated; however, we were surprised that the room didn’t have an iron and ironing board, and the pillows were very flat. It was good for our quick overnight visit and the price was certainly good.

Partner

4/10

Poor

29 Mar 2026

Levi

Zero room services offered during an entire 2 week stay no coffee ever in the lobby parking lot had lots of shady people constantly smoking weed

Self

2/10

Poor

28 Mar 2026

Nathalia

If I could give a no Stars, I will. fisrt of all. Please stay away from this hotel.
On the day of the arrival the front desk person that checked me and family in, was not careful with my personal information, he left the copy of the DL on top of the desk and the same time he was assisting another guest that she was having problems with the payment. No regards on keeping private information PRIVATE. We got to the room the door lock from inside did not lock, the next morning we told the other front desk about the lock and he said he will let maintanance person to see about it; which it never did. the room was clean. I took my shose off and the floors felt dusty and dirty, I also mentioned that the same morning to the front desk person and he said that if I wanted someone to clean the room I will have to pay, housekeeper goes to the room every 15 days but he was going to tell them to the room to do a light cleaning, if you go to a hotel you spect that the place is clean, also the hallways smell like weed and also the recpection area. 2 days later the A/C broke down we found out very late in the evening because we were out the whole day. They adivse us that there was nothing to do at night that we either we move to another room in the first floor (and we were in the 4th floor) or they can give us a fan. we chose the fan for the night, I have a 7 month baby I just can not get up and go. the next day the technicial went to the room and he said that we needed to move to another roo

Family_with_children

6/10

Pleasant

22 Mar 2026

Dillon

Not the cleanest but quiet and reasonable price

Friends_and_family Friends

8/10

Excellent

16 Mar 2026

Toya

Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.

Self

4/10

Poor

14 Mar 2026

Maria

Bottom line: there was no hot water and the entire hotel smelled. Our actual room seemed clean but everything reeked of something. The shower was ice cold and maintenance was not available to help. The staff, to their credit, offered to switch rooms but there was nothing available on that floor and since we were leaving in a few hours it wasn’t worth moving all the luggage just to possibly still not have hot water. I will never stay here again.

Family_with_children

6/10

Pleasant

14 Mar 2026

Heather

Staff were wonderful and the location was great. A lot around the hotel. The room was great. The bed was horrible , felt like sleeping on plywood. I was disappointed because I really liked the hotel and wanted to stay additional night but just couldn’t sleep in that bed again .

Self

10/10

Exceptional

12 Mar 2026

LaShone

Honestly, I forgot to connect to the internet this time! In the past, it's been good.

Self

10/10

Exceptional

10 Mar 2026

Sarai

I had absolutely no worries! clean, quiet, easy check in , the staff was amazing. If I could give 10 stars I would.

Partner

10/10

Exceptional

02 Mar 2026

Rodney

Room was comfortable and the staff were great!~ Pleasant stay.

Friends_and_family Family

6/10

Pleasant

27 Feb 2026

TABITHA

The room was clean. Although equipped with full kitchen there were no pots, pans, etc. Not sure if you had to ask for them or what but no one ever address that at check in etc.

The hot water in the shower only worked if you turned it to the cold position.

I was able to sleep and that was the purpose but man the smell on the 3rd floor was unbelievable. This is a non-smoking facility but it smelled like someone was smoking something and it was wasn't cigarettes. I am a smoker and gladly went outside when I smoked.

The hotel met its purpose of somewhere to sleep so I didn't have to drive home but definitely could have been better.

Self

6/10

Pleasant

26 Feb 2026

April

The door for us to go up to our room did not work with our card keys, another guest card did not work as well. Room was nice and clean.

10/10

Exceptional

07 Feb 2026

Randolph

My room was clean. Staff was friendly. The only thing I can think of is it would have been nice to have had an extra blanket in the room.

Business Self

6/10

Pleasant

21 Jan 2026

Grace

The staff were very kind and welcoming, and the hotel was clean and well maintained, which I appreciated. Unfortunately, the bed was extremely uncomfortable along with the bed frame that was noisey, which made resting difficult. The room was also missing basic amenities such as Kleenex, mirror, iron/ironing board and coffee maker in the room which would have added to the convenience of the stay. Overall, the service and cleanliness were great, but these issues impacted my comfort.

Self

6/10

Pleasant

12 Jan 2026

Pamela

Parking easy, finding the facility difficult; the posted map wasn't helpful once I hit the road, and this hotel was not on the map for my phone. There's no signage on Victory or GW Memorial Highway so even when I caught a glimpse of the hotel passing by, I had missed the turn and there's no access from Sonic. The front desk attendant was not helpful, but only because she was not prepared for this issue. She looked young so not likely familiar with driving to hotels in this or any other areas.

Business Self

10/10

Exceptional

10 Jan 2026

michael

The staff here cares and the hotel is very well taken care of and built. Most modern hotels have such prefabricated problems that never get fixed and are structurally in disrepair. The staff took care of small creature comforts with urgency and kindness and we felt safe as well. The security measures in place and the location were great pluses to a perfect experience. Thank you!

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Tiffany

The room was clean, i liked the kitchen inside. I was very comfortable there and barely left my room. I ended up extending my trip for three more days because I liked it so much. The only negative is the people who checked in towards my last three days who had an obnoxious child who ran/stumped above me waking me up around 6am or around midnight. Oh and the signal went out on half of the live tv channels but I was supposed to be studying while there anyway so it didn't bother me too much.

10/10

Exceptional

06 Jan 2026

Lorenzo

Yes the room was spotless and the staff was very polite and professional.

2/10

Poor

21 Dec 2025

Jonathan

For my stay, I had to change rooms 3 times. The 1st room was next to a pet room(a personal preference) not the hotel’s fault. However, the issues continued from there.

The 2nd room was on the 3rd floor. When exiting the elevator, the hallways were extremely dirty, with dried mud throughout. The room itself had very thin walls. I arrived after 8 p.m. and was exhausted, but sleep was nearly impossible. The bed was a flimsy fold-out on aluminum supports that shifted loudly with any movement. I could also clearly hear my upstairs neighbor’s TV & even phones vibrating. There also is a kitchen but no pots, pans, plates, cups or silverware unless you pay for it.

The next day, I noticed the room was not clean (hair and mud in the room). I went to the front desk to request another room, but the staff was rude/dismissive, to my concerns. Shortly after, the manager called & moved me to the highest floor at the end of the hall for quiet.

The fourth-floor room was quieter, but still not as clean as expected.

The final issue happened Friday evening. I left for the day & returned around 8 p.m. to find my room completely stripped—no sheets, pillowcases removed, pillows placed on a chair, and all toiletries thrown away. No one at the front desk could explain what happened, and there was no housekeeping available to fix the room.

I did not receive a refund for the final night. Overall, this stay was extremely disappointing.

Business_and_leisure Self

10/10

Exceptional

14 Dec 2025

Josh

Great people.

Business

8/10

Excellent

13 Dec 2025

Hilary

Staff were very welcoming and friendly.

6/10

Pleasant

01 Dec 2025

Alicia

Very clean. However it smelled like weed all the time. Checked out early, no refund.

Partner

10/10

Exceptional

29 Nov 2025

Crystal

Very friendly

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Kimberly

The hotel is very clean and the staff is extremely accommodating. My only issue was so small and not that major..... Water pressure for the bathroom sink.

Business

8/10

Excellent

03 Nov 2025

Lenquesha

Front desk was very nice and helpful

6/10

Pleasant

28 Oct 2025

William

The staff was very courteous. The room was okay. There was damage to the shower wall in the bathroom next to the shower head. There were several damaged spots on the walls and some trim was coming loose on the walls.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Korri

The Woodspring Hotel was very clean and neat upon arrival. One thing that I appreciated as a young woman travelling alone is that the entrance into the rooms was secured by a keypad that could only be accessed by a room key. In addition, the parking lot was well lit since the entrance of the hotel was off from a fairly busy street in York County. Thank you for your professionalism and courtesy!

Business_and_leisure Self

10/10

Exceptional

12 Oct 2025

Kayla

Everything was amazing

10/10

Exceptional

10 Oct 2025

Roberta

I really like this hotel. I had an accessible room for me and also I liked the kitchen. Real convenient to Walmart and other places to go to. The staff was really nice too.

Leisure

10/10

Exceptional

05 Oct 2025

Steven

Everything is good

Business_and_leisure Self

2/10

Poor

04 Oct 2025

Debra

No WiFi and no one working to help. While trying to check in other customers are complaining their toilets weren’t working. Very concerning. After the computer system not working I was given the emergency key card. We get to the room that smells and tv only remained on static. Then our fear of our toilet not working came true. This was the worst hotel over decades I’ve ever stayed in!!!!!

Business

2/10

Poor

04 Oct 2025

Angela

We waited in the lobby almost an hour to get checked in. There was only one front desk lady and she was trying her best. Within that hour, the fire alarm went off....the lobby flooded with people rightfully concerned and asking questions. We had to wait for the fire department to come however, it turns out there was an actual alarm/issue going on somewhere. The lady at the front desk told everybody that everything was okay but I heard the firefighters say there were specific alarams going off that need attention. We decided not to stay. Im not sure that building was safe.

Leisure Family

8/10

Excellent

04 Oct 2025

marquis

It was ok

2/10

Poor

03 Oct 2025

Rebecca

Front desk person tried to help but her manager was rude, doubled the pet fees that were posted on website, wouldn't change them to reflect what was actually listed, and was nasty. Tried to charge me $200 for dogs. Had no interest in following her own policies and while I was trying to get my fees fixed other guests left and said they wouldn't stay there either and walked out. I ended up walking out and did not stay. Horrible.

Pet

8/10

Excellent

02 Oct 2025

Zachary

The staff was always polite, helpful, and quick to resolve any issues.

Business Self

6/10

Pleasant

28 Sep 2025

Tracey

I enjoyed my stay, room was clean...I didn't like that there was a limit on the number of devices allowed to connect to hotel wifi. Other than that it was a pleasant stay.

Leisure Family

8/10

Excellent

26 Sep 2025

Jeffrey

Nothing but being there

Rooms are clean. The only issue was the door key not working occasionally and the overworked/undermanned staff who did their best. I was pleased with my stay. Clean rooms. Plenty of parking. Good area. Lots of food and retail surrounding.

Self

10/10

Exceptional

26 Sep 2025

Amy

Great stay

Friends_and_family Family

2/10

Poor

31 Aug 2025

Cynthia

ONE NIGHT Disaster!!

We arrived 25mins early and we were told there were no rooms ready. The parking lot was empty. Another couple arrived to check in and was able to get there room while we waited. Rooms had no hand towels, ironing board & iron had to be retrieved from the front desk. There are NO ice machines, NO coffee pot, NO ice trays, the remote for the TV did not work. They had absolutely NO supplies for use in the kitchenette. Very POORLY run hotel property.

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Ginger

Walls are very thin. We heard the next rooms tv all night. Noise from hallway and the old fashioned metal bed was terrible. I will say it was clean.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Tracey

Everything was good. We did have a fire alarm go off and had to evacuate and they were experiencing a leak in the lobby, but the room was clean, comfortable, and quiet.

Leisure Self

4/10

Poor

26 Jul 2025

Ahmad

No house keepers came to my room
Service was bad

Business Self

4/10

Poor

21 Jul 2025

Melissa

Pet friendly place with dog urine smell on entire 1st floor. Had to switch rooms because of the intense dog urine smell in our room. They should designate specific rooms only instead of all rooms. It’s not fair to those without pets to endure such a foul strong odor.

2/10

Poor

20 Jul 2025

Timothy

A horrible experience.

I showed up and they had canceled my room. They said it was overbooked by your company.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Scott

Keys didn’t work. Air conditioning was warm. No elevator. Noisy and dirty hallways I won’t be returning. Left a day early it was so bad

Business Friends

2/10

Poor

01 Jul 2025

Nadine

Barely got any sleep for 2 nights, the people above me kept making noise. Called the front desk numerous times to complain about the noise. Told the front desk attendant to come into my room to hear the noise.

Business Family_with_children

8/10

Excellent

24 Jun 2025

Christopher

New property so very clean. A comfortable and efficient room. No pots or pans or anything to make and eat a meal. Everything needs to be purchased or brought with. The free internet is super slow and difficult to connection to.

Leisure

6/10

Pleasant

12 Jun 2025

Todd

I didn't like the fire alarms going off so much. No fresh towels were offered or the trash taken out

Leisure Partner

6/10

Pleasant

10 Jun 2025

Peaches

This property was clean and the staff friendly. I would give it five stars but the room we stayed in did not have a working toilet and they didn’t work that hard to fix it. We were told that if we really had to go, to use the lobby toilet on the first floor (we were on the fourth). No guest should have to run downstairs and wait in line for the single lobby toilet.

Business_and_leisure Family

6/10

Pleasant

25 May 2025

Don

I called hotel and canceled the first scheduled night and thought I had the insurance to make changes but I was charged for the 3 nights because I didn’t make the reservation change through Expedia

Leisure

6/10

Pleasant

21 May 2025

Tynisha

The hotel was nice but the lady at the desk(Mariana) was rude and very unprofessional. The bed was noisy and the pillows were way too flat. The rest was really nice but it seems like they skimped on something’s to make other parts high.

Friends_and_family Friends

4/10

Poor

18 May 2025

Jerry

Find another place unless you love a cold bath.

Absolutely awful stay. To my own fault, I booked a handicap accessible room. Minor inconvenience. However, in my 9 day stay, I had no hot water for 7. Told the front desk 3 different times before they sent repair service. Asked to be moved and they said they couldn't. Couldn't get a refund because I booked through hotels.com. Lessons learned but don't stay here!

Friends_and_family Family

8/10

Excellent

12 May 2025

James

The staff was nice. Tucked behind a Walgreens was different but overall good spot

Leisure Family

8/10

Excellent

05 May 2025

Roxanne

Customer service suck!!! Clean Room

Front reception needs to learn how to greet guest. They’re the first person to represent the business, should be greeted with a smile and hello. It’s free to be nice. Each time I approach the desk which was only twice, once to check in and last to check out. The same chick don’t greet/speak with a hello, you have to speak first no good morning, how was your stay, do you need anything etc. she need to work on her customer service because that alone would make me think twice about staying there. The room was very clean(loved this)beds are not comfortable though and the smell in the hallway was TERRIBLE!!!!!!

Friends_and_family Family

2/10

Poor

28 Apr 2025

Anthony

When we got there they were over booked and threw us on the street. The hotel we got cost us over 300 bucks for one night.

Leisure Partner

6/10

Pleasant

27 Apr 2025

Dana

Cool but not for me

Pretty clean but very low budget. No box springs on beds, so they are pretty low to the floor. Walls and ceiling are paper then. You could hear every door step or door shutting above us. Very distracting.

Friends_and_family Family

2/10

Poor

26 Apr 2025

Earl

Manager had a nasty attitude

8/10

Excellent

22 Apr 2025

Michael

My room was clean

Partner

6/10

Pleasant

21 Apr 2025

August

all of the staff I dealt with were very rude

10/10

Exceptional

09 Apr 2025

Michael

Comfortable

Nice place to stay

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Nadia

The place is exactly like the pictures. Very clean, and quiet. The laundry room has 5 washer and 8-10 dryers! Completely cash free property unless you need some laundry soap and you need your own quarters.

10/10

Exceptional

26 Mar 2025

Katherine

The service is good. The Manager is excellent also the people that work for her is well train in their job.

Friends_and_family Family

4/10

Poor

17 Mar 2025

scott

Was told cleaning of rooms down NOT occur during stay only every 2 weeks. We stayed for a one week period....does that mean room does not get cleaned before nest stay. asked for extra pillows and was told we could not have any, limit was 2 per person. asked for clean towels and because room is only cleaned every 2 weeks I had to bring all my dirty towels to front desk for exchange. Also was told we are responsible for emptying trash, but you would provide new trash bags ( wow what great service) The pillows provided were very thin and not comfortable at all. I probably was only able to sleep 6 hours the entirety of my stay. Will not recommend anyone to stay here.

Leisure Family

8/10

Excellent

16 Mar 2025

Nakisha

I gave 4 stars for the thin walls.

Business_and_leisure Pet

10/10

Exceptional

01 Mar 2025

Douglas

New, clean, safe, and quiet.

Business Self

10/10

Exceptional

28 Feb 2025

Jesse

Friendly staff , super clean

8/10

Excellent

26 Feb 2025

BETHZAIDA

Nice place but lacking on a few things like no hair dryer, bad quality pillows (only 3 skinny pillows per bed) I asked for 2 more pillows and they refused to provide them. I had to go to Walmart and purchase 2 pillows,,, mattress are not very comfortable. The rooms comes with a small stove/ burners but no pots and pans, when I call the front desk they told me “you need to buy them” (not rent them but buy them) smh… Next time I rather pay a little more and stay somewhere else like Homewood suites down the street.

Business_and_leisure Family

10/10

Exceptional

23 Feb 2025

Douglas

Clean, modern, new, and safe.

Business Self

10/10

Exceptional

14 Feb 2025

Cortney

Excellent hotel, very clean, very nice staff and would definitely recommend.

Self

10/10

Exceptional

13 Feb 2025

Angelica

We were waiting to move into a new house and stayed for three weeks. The staff was absolutely wonderful and helpful. The property was always clean. Everyone was extremely friendly. Very dog friendly and welcoming. There was coffee every morning which was perfect for my way out to work.

Partner

10/10

Exceptional

11 Feb 2025

champaine

The property and staff were top tier
Will definitely stay again and recommend it to other's

10/10

Exceptional

05 Feb 2025

Angela

Everything was great

10/10

Exceptional

05 Feb 2025

Douglas

Clean, quiet, new, safe and affordable. Close to highways, restaurants and shopping.

Business Self

10/10

Exceptional

22 Jan 2025

Amy

It was just where I needed to be. Quiet, clean and good parking.

Leisure Self

4/10

Poor

20 Jan 2025

jim

Pot smoking in building and out in parked cars,. No \"frills\" hotel: no anemities from hair dryers to shampoo to take your own garbage out to the dumpster which., was over flowing with trash for days. Some staff were very kind, others not so much. Look around, you can find a better hotel.

Leisure Partner

10/10

Exceptional

26 Dec 2024

Shari

If you’re a light sleeper, I recommend bringing ear plugs because these doors don’t close softly and people were in and out of their rooms all night. Other than that, the room was nice, clean and perfect for a few nights stay!

Leisure Family

8/10

Excellent

23 Dec 2024

Sandra

No blow dryer,clean and the price

Leisure Partner

10/10

Exceptional

08 Dec 2024

Mary K

Great place to stay! The ladies at the front were very helpful! I was even upgraded to a larger bed and better room without any hesitation! I will be staying again!

Leisure Self

10/10

Exceptional

01 Dec 2024

Jacob

Pretty nice. Clean, plenty of parking, easy to get to. Other guests were kinda noisy but that's not the hotels fault. Overall really good. I'll come back for sure

Leisure Self

8/10

Excellent

30 Nov 2024

Nash

Its ok

Business Self

6/10

Pleasant

04 Nov 2024

Nash

Property was very clean but the walls are very thin makes it hard to get good sleep.

Business Self

10/10

Exceptional

21 Oct 2024

Shayla

Friendly staff, clean rooms, hot water!

Leisure Self

10/10

Exceptional

18 Oct 2024

Roland

Nice place

6/10

Pleasant

14 Oct 2024

JON

Book a two queen bed room when I checked was told I was being upgraded to a king bed room that was for a disabled person so everything in the room was very low to the ground. When questioned the front desk about was told Expedia over booked them. Would not recommend this hotel

Leisure Family

4/10

Poor

09 Oct 2024

Verified traveler

Building itself clean and new in appearance. Bed not great, it's a metal frame with legs and wobbled noisily. If TV matters to you (not that impt to us), just note that it only has about 20-25 active channels. It's an extended stay place, but lacks the basic amenities of those: so bring your own dishes, cookware, silverware, everything. bring your own shampoo, hair dryer. price is too high to not include those items.

Partner

10/10

Exceptional

29 Sep 2024

TwaNeisha

Clean

Business_and_leisure Family

10/10

Exceptional

26 Sep 2024

Roberta

I really like this hotel because it's practically brand new because it's only 5 months old. It's right behind Walgreens and across the street is Walmart and other shopping areas.

Leisure Self

10/10

Exceptional

22 Sep 2024

Lisa

No bugs. The Room was Clean, The only downside of it, They don't offer Breakfast. But the Room does have a Kitchenette, and it's plenty of Restaurants in the Area.

Partner

10/10

Exceptional

02 Sep 2024

Brian

Nice clean room love the small full kitchen rather cook than eat out

Leisure Family

2/10

Poor

02 Sep 2024

Abbi

Not safe for family