Name: Motel 6 Newport News, Va
Address: 797 J Clyde Morris Blvd, Newport News, 23601, US

10/10

Exceptional

23 Jul 2026

Verified traveler

Good

10/10

Exceptional

15 Jul 2026

Shante

Comfortable stay! Only thing missing is a microwave in the room but everything else was good.

Family_with_children

10/10

Exceptional

13 Jul 2026

Kaycee

.

Self

2/10

Poor

10 Jul 2026

Butch

Poor front desk help. First lady was good but the other two after her were poor.

Partner

10/10

Exceptional

08 Jul 2026

Mohammad Saleem

Everything went smooth and quick

Partner

10/10

Exceptional

06 Jul 2026

Steven

Everything was on point....no complaints

Self

2/10

Poor

05 Jul 2026

Randolph

The rooms smelled and while clean were not really comfortable so we checked out and booked another place.

Family

6/10

Pleasant

03 Jul 2026

John Robert

No morning coffee

Family

8/10

Excellent

22 Jun 2026

Susan

It took a while for the ac to cool down the room since it was totally turned off when I arrived

Partner

8/10

Excellent

20 Jun 2026

David

The price was affordable

Family_with_children

8/10

Excellent

19 Jun 2026

Kenneth

a

10/10

Exceptional

09 Jun 2026

David

Staff and clean room.

Self

4/10

Poor

04 Jun 2026

Caylee

run down

Partner

8/10

Excellent

30 May 2026

Patricia S

I have stayed at this location several times. The location is convenient to the highway, is kept very clean and the staff is very pleasant. The beds are comfortable as well, and in the summer the AC keeps the room very cool. The motel does need a bit of an update, but the price is very affordable.

Self

4/10

Poor

25 May 2026

Madeleine

I had reserved and paid for a non-smoking room with a queen bed (on hotels.com) before I arrived and then once I arrived I was told that they were sold out of non-smoking rooms with one bed ... but I could pay an upgrade fee of USD 6 per night to stay in a no-smoking room with a queen bed. So they charged me extra to stay in the room that I already reserved and paid for. I just tried to call to speak to manager but was told that I could call back in two days. Terrible customer service

Partner

2/10

Poor

17 May 2026

Queenie

There was a hole in the wall. The microwave was just for display. The bathroom water was running 24/7. Sink tap was broken and when you open it it’s like a sprinkler system. The remote was dirty. Never ever saying in a motel again.

Friends_and_family Family

4/10

Poor

09 May 2026

Thomas F

Not what I expected from this type of business.

6/10

Pleasant

11 Apr 2026

Xingkun

It’s okay to stay motel for the convenience of the location and price

Family

10/10

Exceptional

26 Feb 2026

Khalief

Great

2/10

Poor

21 Jan 2026

Adam

Check In was fine until we entered the room.
The room was an incrdible mess. Microwave and Mini Fridge were filthy. The small dining table was off the stand. The door wouldn't lock and close too well. It looked as it had been mashed in at the top. Would stay away from this motel. The pictures on the website are very very inaccurate.

Partner

10/10

Exceptional

27 Dec 2025

Yerferson

Good

4/10

Poor

07 Dec 2025

Taccara

The room had a broken toilet handled AC was holding up by wood. The customer service is bad the lady who run the places was so rude and nasty my money spend any where and nice clean rooms. I use to stay here when I was looking for a place to stay I didn't have kids then, but I will not be back here I will be sleep in my car with a husband, two kids, and my dog.

Leisure Family_with_children

4/10

Poor

24 Nov 2025

Drew

WiFi wastheoretically available but my devices would not connect. My room wasn't serviced until the final day and they did not have shampoo or conditioner. The proprietor was almost gleefully unhelpful, acting like I was insane to expect a 2oz bottle of shampoo. The room was clean at least.

Business Self

8/10

Excellent

17 Nov 2025

Jocee

Nice staff and decent stay for what you pay. Would stay again

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Rey

Front desk very nice and very clean and quiet

6/10

Pleasant

23 Sep 2025

Erik

Do not let them upcharge you.

I reserved and paid for the room a few weeks ahead of time but the manager tried to charge an additional $20 because their rates had gone up since I had booked the room. We had to push back on that silly logic and they caved and said nevermind. Also, the bathroom door was springloaded open and would not lstch shut and the shower wall had a hole in it. The microwave didnt work. Otherwise, it was about what we expected.

Partner

4/10

Poor

23 Sep 2025

Thomas

The lady at the front desk was very rude kept raising her voice and telling me i was someone else saying my id didnt match the name on the reservation even though it was my name and was trying to give me rhe wrong reservation. Then she knocked on my door while i was changing and had no clothes on after i said just a minute just to tell me checkout is at 11am when it was only 9am. Also my bedding had cigarette burns all over it.

Friends_and_family Friends

4/10

Poor

23 Sep 2025

Yuko

Minimum service

Fresh towels every three days was never heard of.

Friends_and_family Family

4/10

Poor

21 Sep 2025

Andrew

poorly managed - front desk manager charged me $40 over the advertised price - this was not a deposit or any taxes. i called expedia and after fighting with the front desk for an hour i was told i would get a refund of $40

that never happened. expedia lied, motel six in newport news lied, i lost. no winners in this situation

Leisure Self

10/10

Exceptional

20 Sep 2025

Thomas

It is a Motel 6 - but it is newly renovated with hardwood floors, the bathroom and bathtub looked brand new, very clean and quiet. All in all it is a good place for a nights stay if you are in the area - we used it as a home base for some concerts at the Hampton Coliseum. Worked out well.

Leisure

8/10

Excellent

31 Aug 2025

Palmer

The room was comfy and clean

Self

8/10

Excellent

23 Aug 2025

Gerrard

Not luxury B-U-T worth the price

8/10

Excellent

18 Aug 2025

Daniel

When I arrived I drove around the property but saw no indication of where the office was. I asked a cleaning person and he said \"right here\" and pointed to the room he had just came out of but it was a guest room. I called the place and the manager talked me around the turns to get me to the office. I got checked in and went to the room which was very well done, they seem to have started updating the property from the room interiors and left the exterior for a later time. The internet service was excellent, the TV was a dated item that needs Cox to get their service cleaned up to eliminate the constant interruptions. The driveway going in and out is littered with potholes that have had no attention in a very long time, my truck handled them okay but I wouldn't want to tackle them in a passenger car.

Leisure Self

4/10

Poor

14 Aug 2025

Hector

Poor conditions in bathroom, no acces to wifi, no cleaning service, poor road conditions in the premises (POTHOLES)

10/10

Exceptional

09 Aug 2025

ReGina

Excited

8/10

Excellent

06 Aug 2025

Verified traveler

Nice motel! Wish they had do not disturb signs since we bring our pups and don’t want housekeeping.

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Vandora

The room was clean was the best part.

Leisure Self

10/10

Exceptional

20 Jul 2025

Jason

Good overnight spot!

Business

6/10

Pleasant

16 Jul 2025

Rodney

Not the worse but for the price is ok

It was too be expected for the price

Self

6/10

Pleasant

06 Jul 2025

Stephen

Cool

Leisure Self

4/10

Poor

05 Jul 2025

Clarke

Rude, abusive staff

Leisure Family

4/10

Poor

23 Jun 2025

Dianne

I am going to preface my review with the fact that my air conditioner at my home died and the people who couldn’t come until Monday (I booked the room on Sunday). I didn’t want to spend a whole lot of money on a room, but I wanted something decent. I’ll spend the money next time.

I had booked a handicap room because I need a shower with rails or handles so that I don’t fall while getting in and out or in the process of showering. When I arrived at 2:30pm (1.5 hours after the check in time posted online and 30 minutes after the check in time posted at the motel) I was told that the room wouldn’t be ready until 4pm. I was then told that if I want a regular smoking room I could go ahead and check in. I explained that I did not want a smoking room and asked if there was a regular nonsmoking room I could get. I was told “no.” The guy working the desk started looking at his papers then said “I can give you room 309 (regular nonsmoking room) but I don’t know if it’s been cleaned yet and you may have to be there while it’s being cleaned.” I told him “okay, fine.” Thankfully when I got to the room it had already been cleaned.

The condition of the room was not good, to say the least. Holes in the walls (even in the shower wall), built up dirt and grime by the light switches and the bathroom door, and refrigerator rusty and on its last leg.

Business Self

4/10

Poor

17 Jun 2025

Kendra

When I checked in, it was dirty; hair in the sink, toilet seat broken, stuff on the walls and bad smell. House keeping took towel didn’t replace them, then took my personal towels I purchased. Don’t work overnight and try to sleep in, house keeping continues to knock at the door. Overall bad stay

Business Family

10/10

Exceptional

19 May 2025

Saleema

No complaints

Business_and_leisure Partner

2/10

Poor

16 May 2025

Nicole

Unsafe! Worst hotel or motel I have stayed at in my life. The manager expected me to stay in a room with the latch to lock the door broken. I explained that the last time I stayed at a motel, someone tried to break into my room and that latch was the only thing that stopped them. He told me don't worry it's fine, no one will try to break in do not worry ma'am it's fine. As if he can guarantee that. He scolded me like a child and told me no switching next time. As if I would ever darken the doorway of this dump again. For him to be angry I wanted a door with functioning locks is ridiculous. Not to mention the inside is filthy and literally crumbling. I couldn't find a single area of that property I was comfortable walking my dog, trash was absolutely everywhere. Sleep in a 7-11 parking lot in your car over this place. You'll be safer and more comfortable. Motel 6 used to at least be clean and safe. Will be calling Motel 6 corporate and the BBB because this place shouldn't even be allowed to operating. Not with the condition of the building, and owners attitude.

Leisure Pet

2/10

Poor

11 May 2025

Josue

When I got there went into my hotel the toilet was running water constantly as I was leaving with my family there was man standing behind a wall and kept looking at us because of that I fear for my family safety and went to another hotel I will be looking into a possible refund worst experience ever

Leisure Family_with_children

6/10

Pleasant

09 May 2025

Andrean

The customer service was great. The rooms were clean and decent enough to get a good night's sleep. Close to area restaurants and shopping.

Leisure Family

6/10

Pleasant

16 Apr 2025

Katrina

Pros: this was pretty clean for a budget motel. Not up to par with higher end hotels ive worked with but I will say that this is the best motel 6 I have ever been to in my life. All rooms have a fridge and microwave. I did see a vending machine and laundry in the main lobby. It was spacious for a one bed. Soap bars, no hair dryer. Heat/ac workedThey tried for sure.

Cons: Initially I booked the room for one night then added on another with a note to stayover in 308 as my work was going to be extended.

The checkin was smooth initially.
The first woman put me in a room other than the one I had booked (unbeknownst to me, I dont work there)
I really wasnt in the room until my shift ended before midnight.
630 am i go to renew.
2nd woman almost doesnt honor my 80 dollar booking stating she has none of the rooms i booked online. And that since its a different room i need to get ready to check out and come back at check in time. Over the course of at least an hour with side by side identical bookings and asking for a courtesy call (never came) she honored my stay with an additional early check in feed to remain in the same room which is apparently required every single stayovet.

Business Self

8/10

Excellent

01 Apr 2025

Rachel

Overall, not a bad experience! I will book again if I am in the area. The staff was nice.

Leisure Self

2/10

Poor

15 Mar 2025

Tammy

When we arrived the room was filthy and hair everywhere. We asked for a different room and was able to move. The toilet in the room didn’t flush. When we informed personnel we were given a plunger. Not very hospitable or kind. We won’t be back.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Gina

A lot of privacy quiet the room itself the furnished part was old and seems and needs to be upgraded thank you

10/10

Exceptional

07 Mar 2025

Money

Respect

Business Partner

8/10

Excellent

03 Mar 2025

Chenae

Like it there butttt

I prefer this place because my dog is comfortable. BUT there is a lady in the front office that brings the quality of their service DOWN tremendously.

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Reggie

The staff are amazing, helpful, friendly individuals.

Business_and_leisure Self

10/10

Exceptional

21 Feb 2025

Reggie

All staff were friendly and helpful

Leisure Self

10/10

Exceptional

18 Feb 2025

Reggie

Great staff

Leisure Self

10/10

Exceptional

16 Jan 2025

Williams

House shopping

Just Amazing..im moving down there next week

Partner

8/10

Excellent

13 Jan 2025

Verified traveler

Owner’s wife loudly argued with me

Our stay was a last minute trip the front desk attendant Raj was very nice and helpful. Unfortunately the housekeeper which was actually the owner’s wife was not so nice during check out. I was intending to extend my stay but bc I book with my hotels.com account I was required to pay an extra fee.
The housekeeper continuously knocked on my door an hour before checkout. When I opened the door she was yelling across the parking lot to check out. Bc of that I would not rebook or recommend this location to anyone

Partner

10/10

Exceptional

11 Dec 2024

john

Friendly staff

8/10

Excellent

07 Dec 2024

Monika

Everything was fine except, the heater took about an hour to warm the room up. Was literally shaking for the first 30 min or so, because it was so cold in the room.

10/10

Exceptional

30 Nov 2024

kristen

I enjoyed my stay

2/10

Poor

06 Nov 2024

Tavine

Hotel is not good

6/10

Pleasant

27 Oct 2024

Wanda

Housekeeper came into my room when i left and took my washcloths and Hand towels.

Leisure

10/10

Exceptional

19 Oct 2024

Quamilah

Nice check in and clean room

Business Family

2/10

Poor

15 Oct 2024

Verified traveler

Do not stay if you have pets

Well let me say do not stay here so I called the night before I was going to stay at this hotel told them I had 1 service dog and 1 regular dog ask if there was any restrictions on dogs and the manager told me no you can have both of your dogs here at no cost so I get to the hotel then they proceed to tell me I can not have 2 dogs so after arguing with them about it they sit there and charge me $20. For my one pet but didn't put it as a pet fee they said I checked in early witch was a lie because I didn't get to the hotel until 9pm I came all the way from Florida the lady that checked me out in the morning said they should have never charged you for your 2nd dog because on hotels.com it states dogs not dog and that they told you it was ok for me to have 2 dogs and to top it all off the manager ask me to give them a good review I thought that was funny this place is runned down the beds are hard then I am on my room and I asked for a non smoking room and they gave me a smoking room and the shower pressure sucks hard to get your hair cleaned I would not waste your money and time don't stay here find a better hotel you will be very disappointed if you stay here

Friends_and_family Family

2/10

Poor

14 Oct 2024

Curtis

Staff was not helpful at all from dirty and it was very unsafe with the other rooms around me

Business_and_leisure Partner

10/10

Exceptional

13 Oct 2024

William

A great change from my experiences with Motel 6 over 30 years ago. Spacious rooms, faux wood flooring instead of well-used carpets, clean, parking right in front of room. Not many amenities (shampoo and lotion etc.) but did have usb charging port by the bed on either side and a nice work area installed beneath the TV. I'll stay here again if in the Norfolk area.

Business Self

6/10

Pleasant

13 Oct 2024

GeCola

The property was good for what it was needed for

Leisure Partner

10/10

Exceptional

12 Oct 2024

Juicy

The property owner keeps the negative people away and is very nice and makes your stay enjoyable, there's alot to do in the area,

Business_and_leisure Partner

8/10

Excellent

24 Sep 2024

Tamara

Clean and safe. Love the area of the motel. Bathroom had some chipping in areas

Leisure Partner

4/10

Poor

13 Sep 2024

Lee

Clean but hole in bath room door peeling in front of sink just needs some loving care easy things to fix key didn't work had to go to front desk late when i got back and got lecture about the non working key like it was my fault

2/10

Poor

04 Sep 2024

Mataala

Never again

Business Partner

8/10

Excellent

04 Sep 2024

ABE

It was a Comfortable MOTEL

2/10

Poor

02 Sep 2024

Mataala

Never again

Business Partner

10/10

Exceptional

07 Aug 2024

Victoria

Everything

6/10

Pleasant

06 Aug 2024

Tiesha

It was not bad for the price, it was quiet, front desk was pleasant.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Tanya

Quiet and comfortable night will be back again.

This hotel was budget friendly and comfortable.All of the people at the front desk were sweet and kind, and did their job.The room was clean, had mininfridge and microwave, a lot of locations around to eat. The area is very nice and none threatening,it's pretty much what you should expect.We had no issues and I would happily book here again.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2024

Kari

Decent lpace to stay

Leisure Partner

10/10

Exceptional

16 Jun 2024

richard

Good experience

The room was nice and clean

Self

8/10

Excellent

16 Jun 2024

Alicia

Clean and comfy

Leisure Partner

10/10

Exceptional

15 Jun 2024

Antonio

Great!

Business_and_leisure Self

10/10

Exceptional

10 Jun 2024

Adam

Great stay for the price. Not the best but still pretty ok. Raj was awesome!

Leisure Self

2/10

Poor

03 Jun 2024

Gloria

The latch was broken there was blood on sink the room smell real bad walk out I would not recommend this hotel to nobody

Leisure Family

10/10

Exceptional

19 May 2024

James

The renovations that were done to the Motel 6 were very good and is. A wonderful night or weekend stay. For business, vacation, or just to getaway.

Leisure Partner

8/10

Excellent

18 May 2024

Iyana

Bathroom wasn’t really clean butttt everything else was good!

Leisure Partner

10/10

Exceptional

09 May 2024

Michael

Lo cost but mostly clean. Quiet. Friendly staff.

Leisure Pet

6/10

Pleasant

23 Apr 2024

George

This is one of the cleaner motels in the area in the under $125 per night price. Everything worked and everything was clean.

There appear to be some locals that live here that are not too quiet and there is a guy living here and he keeps his dog in his SUV but otherwise I had no complaints.

Leisure Family

8/10

Excellent

19 Apr 2024

Clayton

Nice quiet getaway

Leisure Family

6/10

Pleasant

13 Feb 2024

Regina

Everything what wrong

10/10

Exceptional

07 Dec 2023

Joseph

They dont offer breakfast.

Leisure Self

10/10

Exceptional

16 Sep 2023

Belinda

I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on hotels.com.

Partner

8/10

Excellent

16 Sep 2023

Jason

Very friendly and nobody bothered us

Leisure Pet

4/10

Poor

10 Sep 2023

Alvin

Need pest control maintenance

Self

8/10

Excellent

03 Sep 2023

Neyda

It's good for sleeping time. In general if I have to stay short time trip. I'll booking again

Leisure Self

2/10

Poor

20 Aug 2023

Darwin

Really bad

Leisure Friends

10/10

Exceptional

12 Aug 2023

Azir

Everything is good for me just the floor kinda dirty

10/10

Exceptional

08 Aug 2023

Hector

Ecellent area. Accessible parking.

2/10

Poor

07 Aug 2023

Gabriella Y

They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.

Leisure Self

6/10

Pleasant

30 Jul 2023

Stanley

Clean, quiet, get what you pay for hotel !

older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect \"extras\". Basic , clean, get what you pay for hotel.

Friends_and_family Family

8/10

Excellent

16 Jul 2023

Charles

Good budget motel. Easy access to major roads. Clean.
My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.

Leisure Family