Days Inn by Wyndham Newport News City Ctr

United States , Norfolk - VA
NEWPORT NEWS, 11829 Fishing Point Drive
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100 reviews shown

2/10

Poor

07 Apr 2026

Robin

There was no breakfast, it reeked of animal urine and cigarette smoke I had to switch rooms because the first one was dirty it was not clean the floor was sticky, and the second room there was still stains on the walls everywhere that could have been cleaned up mold all around the mirror mold in the bathroom sink questionable white powder remarks on the mirror. Would not recommend!! there was no breakfast either day I was there!

Family

6/10

Pleasant

30 Mar 2026

Brenda L.

Bathroom and refrigerator was not clean. Hotel room inside saftey door latch was missing .

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Aglaed

Staff was prompt and friendly. Room was comfortable but dated. Overall, it was a good and comfortable stay.

Self

6/10

Pleasant

20 Mar 2026

Dedma

Parking was easy and secure.

Partner

10/10

Exceptional

25 Feb 2026

vanitra

ROOM was spotless comfy and the staff was Amazing

Partner

10/10

Exceptional

23 Feb 2026

Michele

Yes

Leisure Friends

10/10

Exceptional

23 Feb 2026

Michele

Yed

Friends

8/10

Excellent

19 Feb 2026

WILL

Great place great breakfast great room tv remote was extremely slow

Partner

2/10

Poor

08 Feb 2026

Anne

The hotel is dirty.
The entire hotel smells like cigarette smoke and weed.
My room, while the bed was made, the room smelled like sewage to find out the toilet had been used, not cleaned and clogged. I checked out and got another hotel.

10/10

Exceptional

25 Jan 2026

Tamara

Room was clean staff is wonderful quiet

Partner

2/10

Poor

09 Jan 2026

Jacobo

Is a nasty place, I don't recommend it, especially not for children. It's a smelly place and full of fleas.

Business Partner

10/10

Exceptional

04 Jan 2026

Sharese

Everything was good condition

Leisure Self

6/10

Pleasant

02 Jan 2026

Rayonne

Overall the property was cool, except for the broken elevator but that was no fault of the staff. A bit more flexibility on their behalf during that time would have been nice (clearing people from the breakfast area with a broken elevator and no way to access upper floors). The property was clean and comfortable. I would definitely book here agin.

Leisure Family

4/10

Poor

23 Dec 2025

Anne

You get what you pay for. Pros- Cheap. Decent rooms, decent property, clean beds. Very nice staff. Cons- People coming and going from the property were strung out and sketchy. Smelled like cigarettes and 420. Missing tv remote. I would not stay here again.

Leisure Family

10/10

Exceptional

18 Dec 2025

Leonard

It was clean smelled good the staff help good

Friends_and_family Family

6/10

Pleasant

18 Dec 2025

Ann

Pool wasnt open, no bar,

Business Family

10/10

Exceptional

09 Dec 2025

James

Yes

Self

10/10

Exceptional

07 Dec 2025

Leonard

Yes the room was clean the bathroom could been clean better an the staff was excellent

Friends_and_family Family

2/10

Poor

22 Nov 2025

Jesse Cruz

Hallway smelled of marijuana. Breakfast consisted of cold waffles and cold syrup in the refrigerator. This hotel could benefit from a complete renovation. The inside does not look like the photos on the website. Maybe it looked like that over 20 years ago. Read the reviews before booking.

6/10

Pleasant

14 Nov 2025

Robert

The room is in poor condition - there is paint peeling on the bathroom door, the toilet doesn’t work properly, the tv doesn’t work and most of the furniture is torn or in disrepair.

Business_and_leisure Self

4/10

Poor

14 Nov 2025

Wilfredo

Room was no cleaned properly. Food scraps on floor, leftover food in fridge, shampoo bottle caps in tub, and long hair was found in several places. But the bed was clean and mattress was good.

Business Self

2/10

Poor

09 Nov 2025

Lloyd

Roaches in room.

4/10

Poor

09 Nov 2025

Jack

Hotel halls stunk! A bunch of small things not taken care of. Odd rules that hint at past troubles. Rude clientele, up to 3am watching TV, carrying on and such. There was a grand party going on in the parking lot until the early hours of the morning. A pity the walls and floors are tissue thin, you hear everything. At least the bed was good. Breakfast was minimal, Eggo type waffle in a single two space toaster for the entire room. Syrup was a half filled syrup jar to be shared by everyone. Bananas, cereal, yogurt cup and some bread to make toast. That is if you can access the toaster, those waffles take time. I recommend you look elsewhere. Wyndham/Days Inn might want to rethink their affiliation.

4/10

Poor

08 Nov 2025

LaRecca

Getting in the room after checking in I noticed a baby roaches crawling around.,after walking the room went into the bathroom and notice the ceiling tile was broken and dis colored .. I wasted drink

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Kevin

Breakfast

10/10

Exceptional

29 Oct 2025

Todd

For the price, this hotel far outshines the othees

Leisure Self

2/10

Poor

28 Oct 2025

Winona

The room carpet was filthy. The bathroom had baby roaches. If I could request a refund I would. The only upside is the staff was kind.
requst a redund

2/10

Poor

26 Oct 2025

Jennifer

Was charged for a room i didn't stay in

10/10

Exceptional

22 Oct 2025

Kimberly

The beds were very comfortable We like staying here and for a good price thats why we keep coming back. The staff is very nice helpful and friendly. We have enjoyed our stays here

Partner

2/10

Poor

19 Oct 2025

Nabil

We had a roach in our bathroom. The room smelled bad.

Leisure Family

6/10

Pleasant

19 Oct 2025

Sharon

Room had no pillows, had to go get.
room had no tv remote.
the hallways smelled so terrible I could have gotten sick, however the room was actually great/ super clean!

Leisure Family

2/10

Poor

18 Oct 2025

Ronnie

No one was at the front seat when I arrived. Had to wait 15 minutes for some one to show up to check me in. Room was clean but dated and looked worn. Drawers missing handles, chipped wood and bathtub. The knob for the temp control was missing so unable to turn on or control the room temp. Even though the place looked about 80% empty, was placed I. A room with a pass thru door and people in the next room. They kept the tv on all night and loud enough to get through the door. Went to complain and get a different room but there was no one at the front desk, the hotel phones didn’t in the room, and no one answered when calling the hotel from my cell. The shower had very little water pressure and only got to Luke warm. It’s a cheap place to stay and in this case, you get what you pay for.

Self

2/10

Poor

16 Oct 2025

Rebecca

Their systems were down and I couldn't check in to the room. Front desk was rude and inconsiderate.

10/10

Exceptional

14 Oct 2025

Mary

The heating was good and made the room very comfortable and the breakfast was okay the room was very clean and the staff was very nice

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Amy

Staff was helpful.

Leisure Friends

8/10

Excellent

12 Oct 2025

Stefon

Shower head off the wall lying in the tub

Leisure Family

2/10

Poor

10 Oct 2025

Heydy

Darty people smoke in the hotel smell mariguana all

Leisure Family

6/10

Pleasant

03 Oct 2025

Mary J

I didn’t realize it was a smoking hotel so that is an issue because there is some lingering smell because of that. Two out of 3 lightbulbs in my room did not work so that was annoying but it was late so I did not ask for replacements. I probably would not book again because of the smoking.

Friends_and_family Family

2/10

Poor

29 Sep 2025

NaCole

AC DOESNT WORK. POOR CUSTOMER SERVICE

Self

4/10

Poor

28 Sep 2025

James

We reserved a King non-smoking. The lobby smelled like pot and cleaning products. The person who helped us said nothing other than \"driver's license\" so I wasn't even sure when we were done. We had no information about breakfast, etc. The first room (hint) had two double beds and smelled like someone chain smoked in it all day. We got moved to a second double bed room when we were told there were no king bed rooms. It did not smell as bad and the beds were actually pretty comfortable and clean (although turning the heat on caused a very nasty odor). The toilet didn't work, though, as there was no water in the tank. That was later fixed but we can't say the same for the single elevator. It was broken both nights we stayed there. The first night the attendant reluctantly (her shift had not started yet) used a special key to retrieve the elevator from the second floor. On the second night we were not so lucky as the \"manager\" only had the elevator key and was not present that night. A cleaning person did tell us to have a nice day on our way out -- the first time we heard anything like that from anyone who worked there. We will not be returning to this hotel.

Leisure Family

4/10

Poor

28 Sep 2025

Deborah

The one staff member I first encountered was very rude. She wouldn’t get off her phone long enough to help me check in. The room I was suppose to have originally was dirty, so they gave me another room. The second room had no towels or shower curtain. When I returned to the desk to ask for these items I was met with sarcastic comments. The bathroom in the room was also disgusting and looked like it had not been cleaned in a while. The whole hotel also reeked of cigarettes, even though the room I stayed in was suppose to be smoke free. The keycard to my room also gave me difficulty the whole trip, even after going to have it reset.

Self

6/10

Pleasant

27 Sep 2025

Michelle

Good room size. There were simple cosmetic fixes that a little care could fix (hole in wall, paint over lapping unpainted areas).

One night the toilet back overflowed, front desk fixed.

Last night it was a humid as the jungle - then it was fixed by morning.

All in, exactly what we expected.

Partner

2/10

Poor

25 Sep 2025

Lee

The front desk is covered with bulletproof glass, need I say more?!? The shower curtain had mold on the bottom that was clearly visible and was disgusting. The sink had black all over Inside and clearly needed to be scrubbed! The TV remote had no back cover and the batteries kept falling out during my whole stay! The hardwood floors were dirty and lifting up to the point we kept stubbing our toes on the floor!! If you don’t believe me check out the pictures provided….

Self

10/10

Exceptional

24 Sep 2025

Elijah

They were nice coming in didn’t have problems for real good WiFi comfy bed won’t say it was a 10 but it’s worth a stay

Business_and_leisure Family_with_children

2/10

Poor

22 Sep 2025

Luke

They got rid of a room I already paid for

Partner

4/10

Poor

22 Sep 2025

John

You get what you pay for. Hotel and rooms were dirty and run down. Asked four separate times to have room cleaned over 3 days and it never happened, they seemed very understaffed and no active management.

Leisure Friends

6/10

Pleasant

22 Sep 2025

Leonardo

Everything was average. The only thing that was poor was the floors, the rugs in the room and the bathroom floor were really dirty and the hall way was dirty all the way up to the front desk.

Friends_and_family Family

2/10

Poor

14 Sep 2025

Richard

People literally standing outside the entrance smoking weed, so close that you could smell it all through the lobby and hallways. Elevator and second floor hallways also wreaked of it. Our room was fairly clean, the A/C worked great. However the ceiling was falling down in the shower. Do yourself a favor and pay $20 more and stay somewhere else!!

Leisure Partner

8/10

Excellent

11 Sep 2025

Saidah

Great value, cozy, comfortable accomodations. Great for short family trips where price is more relevant than major amenities. Friendly, helpful staff. We had an issue with our room entry card keypad but the staff anticipated our needs even though it couldn't be repaired during our stay. The beds were ok as far as comfort. Overall a great stay for the price.

Leisure Family_with_children

4/10

Poor

08 Sep 2025

Ryan

Everything was good but the door locks didn’t work unless you had a master key which made going out an inconvenience because you always had to find staff to get back in the room. And the toilet didn’t work the 1st night. The staff was wonderful tho especially the 2 young lady’s at the front desk.

Partner

2/10

Poor

09 Aug 2025

Verified traveler

Steer clear of this place

The lobby smelled like someone had been smoking weed in it. Pretty sure it was the check-in manager. The first room they gave us did not have working lights. The second room they gave us had cockroaches in the bathroom. Will not stay there again.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Mary

Property was close to my family and was a great location for me. City Center is close by and has coffee shops and restaurants.

Leisure Self

6/10

Pleasant

06 Jul 2025

Laura

Location is good but property is run down. Breakfast choices limited and not refilled if for example bananas run out early in the breakfast hours. Staff was very helpful when requests were made.

Leisure Family

2/10

Poor

03 Jul 2025

jill

The floors were filthy. The entrance to the hotel was always busy.. There were always people loitering. The extensive smell of weed was always there at the entrance. Not the friendliest of the staff.

Would not stay there again.

Leisure Friends

10/10

Exceptional

23 Jun 2025

Brianna

10 outta 10

Leisure Partner

6/10

Pleasant

22 Jun 2025

Marcia

I BEEN COMING TO THIS DAYSINN FOR OVER 10 YEARS AND IT IS GETTING WORSE TO STA, THERE,THE CARPET IN MY ROOM WAS VERY VERY DIRTY,THE PICTURES I SUMMITWAS,HAIR IN THE TUB AND DIRTY CARPET, THERE WERE PEOPLE AND YOUNG ADULTS HANGING OUT SIDE, VERY NOSIE DURING THE NIGHT ,DOGS BARKING DURING THE NIGHT,JUST TERRIBLE I DON'T THINK I WILL BE COMING BACK THERE,,THE WAIT TOGET YOUR ROON KEY WAS RIDICULOUS AND CHECKING OUT THE PERSON THAT WAS SUPPOSE BE AT THE DESK WAS OUTSIDE SITTING IN HER CAR ON THR PHONE WHIL PEOPLE STANDING THERE WAITING FOR HELP,IF I COULD I WOULD LIKE A REFUND BECAUSE IT WAS A VERY UNCOMFORTABLE STAY ESPECIALLY WITH THAT DIRTY SMELLING CARPERT.

Leisure Partner

6/10

Pleasant

14 Jun 2025

James

Lobby and room smelled of marijuana smoke.

Leisure Self

2/10

Poor

14 Jun 2025

Amy

Paid 3 night stay in advance. Was told when I arrived my room was no longer available. Refused to refund.

Leisure Self

4/10

Poor

11 Jun 2025

Gary

handicap room had a large step over tub - house keeping did a poor job-the front desk had to many friends in lobby and at front entrance

Leisure Family

10/10

Exceptional

08 Jun 2025

Lillie

Nice

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Janet

The hotel was in a nice location. The room was well furnished and clean and updated. They seem to lack enough staff to keep the place going, but the staff that was working was pleasant and helpful. Our toilet broke but they did come and fix it. Breakfast bar was a joke. No coffee was made one morning and no sugar available another morning. Very small selection of breakfast items. It was a low priced hotel so I guess you get what you pay for.

Leisure Family

2/10

Poor

07 Jun 2025

Tanya

Request to change room ignored

Leisure Self

10/10

Exceptional

02 Jun 2025

Jackmary

But my kids got bits sad

2/10

Poor

29 May 2025

neichelle

Power went out toilet leak in room

Friends_and_family Family

6/10

Pleasant

29 May 2025

Verified traveler

The hotel was ok. People hung out in front of the hotel making it uncomfortable to want to get out and walk pass.

Self

8/10

Excellent

26 May 2025

Jason

Not bad place just city place but not bad beds were very comfy

2/10

Poor

26 May 2025

Cheirese

Had to change rooms 3 times to get it right unfortunately should have been compensated for this my worst experience ever unfortunately

Leisure Family_with_children

2/10

Poor

25 May 2025

Shatora

Very dirty and my room was roach infested

Leisure Family_with_children

8/10

Excellent

25 May 2025

Lakeshia

We visited Virginia to go fishing and stayed at this property because it was close to the pier. The only thing I didn’t like was the hotel had a light mildewy smell but the staff was very friendly. Our toilet stopped working in the middle of the night on our first night. That morning I reported the issue and the lady at the front had maintenance come straight down to fix it. Great area near by for shopping and eating.

Leisure Partner

4/10

Poor

19 May 2025

Nicole

Move me to another room

10/10

Exceptional

12 May 2025

Clifford

Did not have a shower chair for handicap accessible room only one chair for whole hotel we asked twice for a shower chair but received none

6/10

Pleasant

29 Apr 2025

Brent

There was a crack in the window like someone had hit it with a baseball. The hairdryer was not functioning. The beds were comfortable. We were on a non-smoking floor, but the hallways smelled like both cigarettes and other smoking products. The floors were very sticky.

Business Family

4/10

Poor

27 Apr 2025

JENNIFER

The property is old. Smell of old wet carpet lingered throughout the place. The bathroom door would not close unless slammed. There was no hot breakfast!!! Totally dissatisfying

2/10

Poor

26 Apr 2025

Christine

DISGUSTING

DO NOT STAY HERE. Reeks of smoke the second you walk in. Absolutely disgusting hotel.

2/10

Poor

16 Apr 2025

Javier Fernando Moralez

It was a very bad experience, the place was super dirty and smell very bad.

Business

10/10

Exceptional

28 Mar 2025

Natyia

I would like to see more for breakfast.

Leisure Self

10/10

Exceptional

28 Mar 2025

Kelley

Quiet and clean friendly staff

2/10

Poor

28 Mar 2025

Destiny

Educate ALL STAFF about Registered Service Animals AND how ILLEGAL it is to tell the Handler that they CANT have their Service Animal in the Breakfast Area! It’s Law that the SA is to be with the handler at ALL times it’s also AGAINST the LAW to LEAVE THEM IN A HOTEL ROOM ALONE since it’s A SERVICE ANIMAL! Educate Yourselfs before y’all get a lawsuit because Y’all wanna be rude and unprofessional and treat a person with a service Animal like trash She’s not a PET as you say she’s a working animal who’s registered as an Service Animal look it up and you’ll see no Hotel despite their rules have ZERO RIGHT to ask the service animal to be removed especially when they aren’t doing anything wrong and just minding their own business doing their job it’s really ILLEGAL for the Hotel to make the service Animal to leave so Only thing I recommend for anyone who has a service animal not to stay with y’all!

Partner

10/10

Exceptional

26 Mar 2025

Kelley

Clean and people are friendly

2/10

Poor

16 Mar 2025

dashawna

The first room they gave me was still dirty and there was people slamming doors all night making my bed shake people argui by in they rooms and we can hear it I checked out early because I didn’t feel safe there

Leisure Friends

4/10

Poor

16 Feb 2025

Rohithaksha

Unfortunately, my stay was marred by two major issues: the property's subpar condition and a billing error. I was double-charged for my stay, first by the Expedia and again by the property during pre-check-in. Although the second charge was supposed to be a temporary hold, it was mistakenly posted to my account. I'm currently working with Expedia to resolve this issue.

Business Self

8/10

Excellent

06 Feb 2025

Kevnate

Most the staff was nices morning clerk & General manger was very nice & helpful

Self

6/10

Pleasant

30 Jan 2025

Julie

Non smoking room smells like smoke. Bathroom very dirty. Changed rooms and still very dirty. Never staying there again.

4/10

Poor

25 Jan 2025

Raquel

The entire place Smell like smoke
No good :(

Leisure Family

2/10

Poor

23 Jan 2025

Andrew

Things in room worn out. Coat rack rusty and bent. Room had funny smell. Drop ceiling frame in bathroom rusty. No soap in bath. Doot on cabinet missing with hinges left on place. Electrical cover plate missing on one outlet. Breakfast selection poor. Ran out of juice at breakfast. Rack for iron was rusty. No iron was there.

Leisure Family

2/10

Poor

27 Dec 2024

Rachel

Horrible

2/10

Poor

22 Dec 2024

Barbara

This was the 2 nd room that we were assigned. The 1 st room was only half cleaned and only 1 bed made. The 2 nd room was just plain filthy and cabinet door off and sitting in front on the floor

Friends_and_family Family

2/10

Poor

16 Dec 2024

Amanda

The dirtiest place ever, smelled of cigarette smoke and weed. Breakfast was a joke. housekeeping never once came to freshen up the room or provide fresh towels. This place shouldn't even be on the list of places to stay, it was more like a halfway house dont believe the photos they post.

Leisure

10/10

Exceptional

15 Dec 2024

Robert

It was clean and comfy everything is good

Leisure Family_with_children

4/10

Poor

12 Dec 2024

Earl

The hair dryer was in pieces, sheets had stains on them, ceiling had water stains and walls were all marked up... You really need to step it up on your maintenance.

Business Family_with_children

10/10

Exceptional

06 Dec 2024

Karellys

The front desk staff was really friendly.

Leisure Self

10/10

Exceptional

01 Dec 2024

Ramon

I recently had the pleasure of staying at the Days Inn Hotel, and it was an absolutely delightful experience! From the moment I arrived, the warm and welcoming staff made me feel right at home. The check-in process was seamless, with the front desk team being both friendly and efficient, ensuring I had everything I needed to start my stay off perfectly.

The room was spotless and well-appointed, with all the amenities one could ask for. The bed was incredibly comfortable, and the linens were crisp and fresh, guaranteeing a great night’s sleep. The bathroom was equally impressive—immaculately clean, with plenty of towels and complimentary toiletries that added a nice touch of convenience.

I was especially impressed by the hotel’s attention to detail. The complimentary breakfast offered a wide variety of delicious options, catering to different tastes and preferences. The common areas, including the lobby and breakfast area, were well-maintained and inviting.

The location of the Days Inn was another highlight. It was conveniently situated near key attractions, restaurants, and shops, making it easy to explore the area without hassle. Despite its central location, the hotel was quiet and peaceful, providing a perfect retreat after a busy day.

Overall, my stay at the Days Inn was flawless. The exceptional customer service, comfortable accommodations, and thoughtful amenities exceeded my expectations. I highly recommend this hotel to anyone loo

Leisure Self

8/10

Excellent

24 Nov 2024

Linda

Clean an staff was nice

Business_and_leisure Family

10/10

Exceptional

16 Nov 2024

Candice

Thank you

4/10

Poor

16 Nov 2024

Patty

There was dirt around the edges of the bed. The freezer was full of ice. Only had enough towels and wash cloths for 2 people when it was 3 of us in the room. Saw a roach in the room!!!

Leisure Family_with_children

10/10

Exceptional

05 Nov 2024

Beverly

I would come back

Leisure Partner

10/10

Exceptional

04 Nov 2024

Caireen

Price,

Leisure Family

4/10

Poor

03 Nov 2024

Samih

Breakfast was just toss, no sugar for coffee and no plate

Business

10/10

Exceptional

02 Nov 2024

Caireen

Location and room

2/10

Poor

27 Oct 2024

Verified traveler

Hotel did not have clear communication on early check in procedures. When I was finally given a room for early check in, the room was dirty, trash in the trash can, stains on sheets, roaches where crawling around, and dead water bugs were all over the carpet. When I went to the front desk to to complain, no one was around and we waiting for a while .

Friends_and_family Friends