Name: Sunrise Inn By OYO Newport News US-60
Address: 15237 Warwick Blvd., Newport News, 23608, US

2/10

Poor

04 Jul 2026

Allen

The conditions were extremely bothering the walls from the bed to the bathroom. Looks like no one clean or wipe the wall down since the business.Open blood on the walls and feces

Pet

2/10

Poor

04 Jul 2026

Alexis

Absolutely worse experience. The employees took a vendetta because we asked for a smoking room after we already reserved one. I believe he gave us the worst room in the place. Everything was dirty the sheets the recliner the floor. Everything was absolutely disgusting. When asked for a new room. He said no we're available and then said that their laundry room was broken so we have absolutely no idea what our sheets for glass they had multiple stains. It was horrendous.

Partner

2/10

Poor

29 Jun 2026

Malikah

The hotel didn’t look like how it was advertised. The room was completely dirty. There was dirt on the walls, stains on the sheets and blanket, and the air conditioner didn’t work. HORRIBLE HOTEL

Partner

4/10

Poor

14 Jun 2026

Mechelle

Room smelled like urine and everything was very dirty.

Partner

2/10

Poor

14 Jun 2026

Rafael

No sirve para nada ese hotel 1 *

Self

6/10

Pleasant

10 May 2026

April

Parking was easy. Staff was ok. The whole area smelled strongly of marijuana even in the non smoking rooms. I used several sprays and candles but everything else was great.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Kelvin

N/A

2/10

Poor

14 Feb 2026

Holly

The room was completely nasty to the taped up refrigerator and the dirty curtains and the random holes in the wall I almost did not feel safe staying at this place to the creepy people watching me enter my room I don’t think I will be returning back to this place just overall the room was filthy I did not want to touch or sit anywhere an there sat in the corner was a stained old chair yea no I won’t be coming back

Leisure Partner

4/10

Poor

13 Dec 2025

Christopher

Staff was very nice. The rooms were okay but several things were out of place. Heat could have been stronger compared to other hotels I've been to. Microwave didn't work and fridge barely worked. Stain couch and floors and the room reeked of smoked. Wouldn't recommend

Self

2/10

Poor

26 Nov 2025

Emily

Wouldn’t allow me to check in unless I paid addition 10 dollars and stated that I hadn’t paid enough because I went with a third party

10/10

Exceptional

05 Nov 2025

Harold

No problems at all

Business

2/10

Poor

05 Oct 2025

Chiniqua

You get what you pay for at this hotel. Stains and burns on the covers. Shower curtain was full of mold. My socks was filthy from walking on the floor. The lady that checked me in seem friendly but I was just dissatisfied with the visual and cleanliness of the room. 0/10 in my opinion.

Leisure Partner

8/10

Excellent

29 Sep 2025

Michael

Clean room, easy check in and check out. Price is reasonable. Felt safe and secure. Would stay here again if needed.

Leisure Self

6/10

Pleasant

26 Aug 2025

lorenzo

I didn’t like the fact that the towels were dirty looking, pillows were a disgrace, dead roaches and bugs behind dresser where the tv is. The roomed was a non-smoking but smelled as if it was a smoking room.

Leisure

2/10

Poor

09 Aug 2025

Brittany

Worst stay ever

There were no food options available. The bed comfort was unbearable and the sheets and mattress was dirty and damp, the room smelled of mold and moth balls and the air conditioner was covered in mold and rust I had to use my asthma pump in the middle of the night. I wouldn't recommend no one to ever stay here it was just so unsanitary and the parking lot was a disaster potholes the size of sewer holes or bigger. The place was filled with drug addicts walking around asking for money. The staff and housekeeping was rude and disrespectful they all live at the property so certain rooms you book are unavailable due to them residing on the property in those rooms.

Partner

2/10

Poor

18 Jul 2025

Verified traveler

Cost to much for the type of service… It’s a hood hotel

Partner

2/10

Poor

23 Jun 2025

Julie

They were quick to check me in and try and charge more for a “non smoking room”, and when I said I wasn't going to

2/10

Poor

20 Jun 2025

Andre

Unsatisfactory Condition

2/10

Poor

18 Jun 2025

David

Smoke detecor has hanging off the ceiling, carpet was coming up and the bathroom looked like it was remodeled by a 5yo. Worst stay outside Chicago

2/10

Poor

15 Jun 2025

andre

The room we had air-conditioning wasn't working properly it was so hot it felt better outside

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Diamond

everything was important impeccable

6/10

Pleasant

07 Jun 2025

Verified traveler

$25 early check-in fee and as you can see from the photos, not exactly The Ritz. Get what you pay for I suppose. Two WiFi connections amd both inadequate.

6/10

Pleasant

07 Jun 2025

Tameya

everything was reliable

Business Self

2/10

Poor

12 Jan 2023

Travis

This hotel was horrible! It had bullet holes in the walls, the bathroom had mold in the shower, the heat didn’t work and the floor was filthy!!! My toddler nephew came in with white socks, after five minutes, they were pitch black! The hotel staff was of limited assistance as they refused to change my room! I will never stay in this hotel, or recommend it to anyone ever again!

Leisure Family

2/10

Poor

23 Aug 2022

Emily

Nothing works no ac no toilet no sink no bathtub nothing works

Leisure Self

6/10

Pleasant

20 Aug 2022

Thomas

What America is coming to!!!

The guy at check-in was an a**, very rude and acted like he didn’t really want me there. He told me the wrong room and someone had their door open when we walked by, doing drugs. I wouldn’t stay there again and no one should unless you enjoy a ghetto type scene.

Partner

2/10

Poor

20 Aug 2022

Paula

This place gets no stars. Not only did the AC not work, there were roaches all over the floor. The overall cleanliness of the hotel I put to you this way the parking lot looks better than the room. You are not allowed to have guests after 8:30 p.m. they also charge $25 for each two sets of guests even though I paid for double beds then was told the cops will be called and we will be kicked out if you didn't pay the extra $25. If you like sleeping with roaches this is the hotel to be.

4/10

Poor

04 Jul 2022

Anna

Bad bad bad

The room was so nasty you couldn’t even sit in the chair the one was so molded and the other had a huge stain on it. Then the smoke alarm was going dead and keep beeping every so many minutes I told them and they said they was going to look at it and a day later it was still beeping i had 4 people and only got 2 towels then asked for more the next day and only got 2 more towels I will never stay here again

Friends_and_family Family

8/10

Excellent

05 Jun 2022

Sarah

We stayed for one night to be close to the fields for a softball tournament. It was fine for what we needed it for

Business_and_leisure Family

2/10

Poor

16 Oct 2021

Theofanis

Chaos

Disgusting

Business

6/10

Pleasant

07 Sep 2021

Verified traveler

Pay a little extra for something better!!

It was the cheapest hotel around… and so let’s just say you get what you pay for! There was mold on the AC, bathroom was dirty, the deadbolt lock was broken (I actually fixed it within 2 minutes with my own screwdriver), the fire alarm was ripped off the ceiling and laying on the desk, there was stains all over the lounge chair in the room, and I was not feeling so comfy about the area of town it was in. Would not stay again! Ever!!

Partner

10/10

Exceptional

02 Sep 2021

Kenyatta

Very clean, and quiet.

My stay was very comfortable i enjoyed the stay..

Self

6/10

Pleasant

23 Aug 2021

Shaunae

The front desk was so rude , there wasn’t tissue in the room and the bed spread made me itch very badly . I’m just so upset because I was looking forward to my stay.

Friends_and_family Friends

2/10

Poor

15 Aug 2021

Amber

Nasty

This place is very dirty. The floor in my room was FILTHY. The bed has a sheet and thin blanket both of which were also super dirty and also had cigarette burns in them. I found someone elese ear plug in the bed. Only thing that comes in the room is small bars of soap . No shampoo. Conditioner or coffee on site at all. The person who \"cleans\" the room during the day killed i think a cockroach on the floor and didnt clean it up. Just left the dea bug on the floor. The ice machine is filthy as well. I paid 100 a night for this dump. Sad they can get away with that. The non smoking room is definitely smoked in . Avoid this place if possible

2/10

Poor

27 Jul 2021

Verified traveler

It was ok

Leisure Partner

10/10

Exceptional

20 Jul 2021

Verified traveler

Nice clean and quiet place

Business Friends

10/10

Exceptional

09 Jul 2021

Verified traveler

Limpieza

Business_and_leisure Family

8/10

Excellent

09 Jul 2021

Verified traveler

ok , motel

Leisure Partner

2/10

Poor

04 Jul 2021

Verified traveler

I didnt like anything about this. A terrible room with unclean mattresses, stinking room, food on the floor carpet. We were even scared to use the blankets they hqd on the beds with some really bad stains, so we used our own bedsheet which we had got for thr beach. Pretty sure the blankets they had were not washed for ages.

Please refrain from taking up this motel. Youll save yourselves a lot ny paying 20-30$ more.

Leisure Partner

6/10

Pleasant

23 Jun 2021

Verified traveler

Refrigerator was old and very dingy. Shower drain did not work. My feet was standing in water. Very gross. Booked my reservation last minute. Will not stay again. For some reason my first review was sent back for revision. Well here you go, because I took it light the first time. Adding what I left off. You get what you pay for. This is one of those shabby low budget motels.

Leisure Family

4/10

Poor

21 Jun 2021

Sean

Sucked.

As soon as I walked in it smelled like smoke. I paid for a non smoker room. Bed bugs were all over. I brought my own blankets and laid them overtop of the bed sheets. Pillows were yellow. Bed was super un sturdy. The bathroom seat was broken, spent like 10 mins trying to get my key card to work because the reader was so old. Checked out the next morning and walked into the front office to return my key. Indian guy comes to the front counter like he just woke, I was an inconvenience to him when I was just returning the key. So I ask “is that it? I don’t have to sign anything?” He was like “yeah that’s it, nothing to sign” so I left, went to a museum and got lunch before heading home, mind you I was visiting VA from NJ, so that’s a 6 hour drive. Was just about to get on the road and noticed my license was missing. Called the hotel and the guy answers and goes “yeah you left it here” uh no? You were half asleep and forgot to give it to me even after I asked you if there was a checkout procedure.. so then he has the nerve to ask me “well when will you be here? I’m leaving soon, you have about 10 minutes to get here” what? If you weren’t sleeping on the job and been a decent employee we wouldn’t be in this situation.. now you’re timing me? In a place I’ve never been to before? Get real dude. Will never stay here again.

6/10

Pleasant

31 May 2021

Verified traveler

I did not like that there was no shampoo and conditioner. And there wasn’t a stopper in the bathtub. The tv wasn’t able to change the channel. The WiFi was super slow.

Leisure Friends

4/10

Poor

25 May 2021

Verified traveler

The a/c kept cutting off, making clocking noises, mattresses was dirty, lining out dated, furniture stained up, than I had 2 pay extra because they say expedia didnt charge the right amount... It was definitely better than the last hotel I was at especially being spare of the moment booking

Leisure Family_with_children

2/10

Poor

14 Jul 2020

Jose

Chair was broken, shower rod had 2x4s holding it up. Smelled horrible for a non smoking room. Front desk clerk slept in office. No clean linen or towels.

Self

8/10

Excellent

14 Jul 2020

Kimberly

It was okay. The light near the bathroom wouldn't come on. We glad the room was on the bottom due knee problems.

Leisure Partner

2/10

Poor

11 Jul 2020

Kurt

My room was not clean when I got there

Friends_and_family Friends

8/10

Excellent

06 Jul 2020

shanique

It was ok the room was really big

Self

6/10

Pleasant

04 Jul 2020

Nicole

Nice place to stay only if you are stopping thru or if everything else booked up but the customer service was excellent so i will rate it an 8 out of 10🙂

Friends_and_family Family

6/10

Pleasant

13 Jun 2020

Verified traveler

Dissappointed

Floors weren't that clean, stains in the linen. Was dissappointed thought it'd be better.

Self

6/10

Pleasant

17 Mar 2020

Verified traveler

The towel was not white dirty locking. Holes in wall panels falling dont off wall.

Friends_and_family Family

2/10

Poor

05 Dec 2019

Verified traveler

Don’t go

The stay was horrible the room was not worth fifty something dollars and they don’t serve breakfast so definitely wasn’t worth that much. I walked in and the room didn’t have a trash can or ash tray asked for new towels, trash can, and ashtray took them more then two hours to bring me those items. I don’t understand why Indians or Arab ppl think it’s cool to always have attitudes with black ppl we are not all the same and that’s how they all treat us. I am not pleased at all and I wouldn’t recommend anyone to even stay here cause it’s a trashy hotel

Partner

2/10

Poor

17 Nov 2019

It

Nothing , a hot mess no suitable for anyone, holes in wall , door missi g on microwave, no carpet, had to slame the door to close it.

Leisure Partner

10/10

Exceptional

11 Nov 2019

Verified traveler

Very decent stay. A lot of amenities. I enjoyed it.

Leisure Self

4/10

Poor

08 Sep 2019

Dion

BEYOND AWFUL

The only positive experience was the housekeeping staff. They were the Silver Lining of this Overwhelmingly Horrendous stay at a hotel! I will NEVER Stay here Again, Nor will I Allow Anyone else to Stay Here

6/10

Pleasant

03 Sep 2019

TransientGuest

It was advertised as close to City Center, but it's located in Denbigh. The room was sound proof,a plus. It had a microwave and refrig. No blankets in room, just thin sheets and the bedspread (older). The Wall fixtures that held up the shower curtain and robe hooks behind the door needed to be anchored properly- they were coming out of the wall.The Staff was polite and accommodating. Parking lot was full-they must have been booked up, located a short distance from Ft.Eustis.

Friends_and_family Family

2/10

Poor

03 Sep 2019

Luis

Not so nice!

The picture when we first booked it was great, it looked clean and nice but when we got there it was the opposite. It smelled really bad and the sheets were not clean.

Friends_and_family Family

2/10

Poor

27 Aug 2019

Verified traveler

The sheets had holes in them. The lights and outlets didn't all work in my room.

Business Self

2/10

Poor

08 Aug 2019

hollie

Worse hotel ever!

The electricity in our room kept shutting off. Then there was a couple fighting right outside for over any hour just screaming at each other and slamming the door to their mini van and pushing each other. This was the worse place I’ve ever stayed.

Family

4/10

Poor

06 Aug 2019

Karin

Dirty and scary

There was literally a handprint on the back of the bathroom door that seemed to be poop. In hindsight I should have taken a picture so that I could post it. When we were checking out in the morning there was a man pacing in the parking lot, yelling that something had been stolen from him and that if whoever it was didn’t return it he was going to call 911. Probably not booking there again. 😳

Partner

2/10

Poor

01 Aug 2019

Verified traveler

Customer service was ok. But the room was horrible. It was a no smoking room and u could tell that it had been smoke in before. The room especially the bathroom smelled like marijuana. The bathroom itself was horrible. The commode was broken and moved the tub was disgusting black and chipped. The room needs to be fixed and cleaned. I have stayed in rooms for the same price line and looked a whole lot better.

2/10

Poor

23 Jul 2019

JOYCE

Lousy

Dirty & dangerous as well k.

Family

2/10

Poor

20 Jul 2019

Nikki

I paid for a smoking room through online booking and was given the opposite. My room had been given away. The attendant even said the smoking rooms smelt like smoke(really?!), asked me how often I smoke and told me that I would have to go outside and smoke. I paid for a smoking room. He told me he knew but this was the only room available. So why accept payment???

Business Family

2/10

Poor

17 Jul 2019

Daniel

The were rude at the front desk so I never even checked in. Just went to a different hotel that cost less and appreciated my business

Family

6/10

Pleasant

16 Jul 2019

Verified traveler

Place was pretty run down and not much money going back into it. Baseboards were barely on the wall, mold on the shower curtains and pain peelings off the ceiling. Had to check out early cause of an emergency, so if they reduced my rate that would be about the only plus.

Friends_and_family Family

6/10

Pleasant

07 Jul 2019

Verified traveler

You get what you pay for...

We stayed here because its close to Ft. Eustis and it was good price for a last minute trip, but I will reconsider staying again. The room was somehow clean, the bathtub was
clogged, no toiletries except for one small bar of soap. There was no coffeemaker in the room (for a coffee lover that is terrible!), the comforters had some stains and I got a non-smoking room, however it did smell like smoke in there. I guess you get what you paid for! :/

Family

2/10

Poor

03 Jul 2019

Jen

I order a room (non smoking) still smelled like cigarettes it was very unpleasant. Also, the bedroom was not reasonable clean. Not satisfied! $100 that went to waste. And thanks god it was only one night.

Friends_and_family Family

4/10

Poor

01 Jul 2019

Verified traveler

The bed was comfortable.
The comforter/bedspread was stained on both beds. My husband found a written on note underneath the sheets.
The lamps above the bed had a broken switch and could not turn on.
The shower had good water pressure but was leaking at the top of the shower head, causing damage to the ceiling. Not a problem for us, but will soon be a big problem for the property or a future guest.
The towels were extremely thin and they didn’t have enough in the room for two guests. They did bring us more after we asked two times.
We were staying two nights and at 10:30 AM on the first morning the motel staff were knocking on our door to tell us to check out. We weren’t leaving and it wasn’t even checkout time. That was rude, and we were still sleeping after getting in late the night before! The AC was off when we checked in, it was about 90 degrees and took several hours to be comfortable. The towel rack and toilet paper holder were both missing, making it hard to dry our Unsubstantial towels. There was only one roll of toilet paper, thankfully it was enough, and no tissues.
Not very happy with this stay.

Friends_and_family Partner

2/10

Poor

01 Jul 2019

Verified traveler

Nothing this was gross with broken AC room was filthy

Leisure Partner

10/10

Exceptional

23 Jun 2019

Lakethia

Was better then i thought it will be .. Will be going back

Partner

2/10

Poor

29 May 2019

Omkar

Poor service! Book at your own risk.

Poor service. Fire alarm was not working. No bath towels. When asked about it received those after 3hours. Bathroom tub water was taking lot of time to clear. No bathroom shampoo.

Friends

2/10

Poor

27 May 2019

Verified traveler

This was an Economy Inn. I expected a lower class experience in return for low cost. I was expecting only a clean bed, working AC, and relative safety. The Staff, Mike, was extremely rude. The AC did not work, made the room hotter, and it was in piss poor condition (knobs broke, etc). There were rooms Mike could have moved me to but he refused and demanded that I wait for repairman at 11:30PM. Then wait another hour when the room didn't get any cooler! He lied to CheapTickets when I demanded refund, stating the AC worked and room was newly renovated. Other than that, it was an experience you would expect from a low rated Inn - homeless people, couples checking in rooms for an hour or two, dirty outside. The sheets were clean and I did feel 'relatively' safe and would have stayed if the AC worked even if only one setting worked - cool. And I cannot state enough how TERRIBLE (I cannot use the appropriate words here) the staff was.

Leisure Family

2/10

Poor

29 Apr 2019

Verified traveler

Poor

The mattres was hard tv remote didn't work.I put down that i was going to pay there and they charged my credit card before i got there.for the price i pay it was not worth it $252.00 for two nights is to much

Family

2/10

Poor

28 Apr 2019

Verified traveler

Terrible. First when I checked in, they automatically charged my credit card immediately for 2 nights. Once in the room, we were totally in aw with the appearance of the room. Repair patches on the walls unpainted.
The toilet was loosed from the floor. We were afraid it would tip over.
We took a non-smoking room and yet it reeked the smell of strong cigar.
I had a hard time falling asleep because of the smell and woke up with a huge headache.
The next morning, I asked them about checking out and cancelling my second night. They refused telling me I had to call Expedia in order to do it. We left regardless and still been charged with 2 days.
I am also disappointed at Expedia for not inspecting these premises before putting them on their site. As a customer, we rely on Expedia for quality places since we don't know them.
I guess from now on we will not be able to trust Expedia for this matter.

Business_and_leisure Family

2/10

Poor

15 Oct 2018

henry

Drug action going on in parking lot tried to cancel and hotels.com will not cancel was not a safe place for me and my family to be

Family

2/10

Poor

05 Sep 2018

Verified traveler

terrible area, unaccommodating staff, rooms were disgusting, other residents made me feel unsafe, did not stay the night.

2/10

Poor

04 Sep 2018

Verified traveler

Fraud at Economy Inn and Suites, Newport News, VA

When we arrived at the hotel we were confronted with a very unfriendly check-in manager. We received one entry card and went to the room, to discover that the room was smelling of smoke and the smoke detector was disable hanging from the ceiling on a cable. We went back to check-in manager to request a new room since the original room was not livable. We were told that all rooms were taken and we could not receive a different room. Requested a refund because the manager could not provide a room that someone could sleep in. The manager denied a refund and left the reception area without returning again.

Family

2/10

Poor

03 Sep 2018

elizaeth

Really really bad hotel

Not a good experience bad smell,sheets where not clean stains in the beds, holes in the walls.
Not a good experience there was police be anbulance in the hotel.
Staff was not polite really bad hotel to stay not even for free

6/10

Pleasant

23 Jun 2018

Verified traveler

Was to be a nusmoking room and it was not. The bedspread had burnholes in it.

4/10

Poor

08 Jun 2018

Neil

Very disappointing. Towels were dingy and dirty. Definitely glad I came with my on Terry.

8/10

Excellent

31 May 2018

jose

Ok for the price

At first driving in thought might be no good!! Room was old beds were semi comfy. Room has old musty smell. Want bad or wasnt great.

Family

2/10

Poor

30 May 2018

Minos

Assigned to a smoking room when reserved a non-smoking room. Hotel claimed that Expedia did not send the information to hotel about our request for a non-smoking room. this is a big problem for people with allergies!

The condition of the room was very poor. Ripped shower curtain, filthy bathroom floor, mirror with obvious dirty marks from the use of previous guests, blankets with cigarette's burns...

2/10

Poor

29 May 2018

Verified traveler

Terrible!

Air Conditioning not working properly, shower curtain and sheets with holes. Room smell bad. Just two towels in a room for 4. They really needs to work in the hotel condition.

2/10

Poor

21 May 2018

Verified traveler

Only if you are not afraid of bugs

Cockroach were found in the room ....

Friends

4/10

Poor

14 May 2018

Titania

Not some place I would stay again. Rooms were run down, holes in the wall, baseboard hanging off. Bed was big but uncomfortable and no pillows.

Partner

2/10

Poor

28 Apr 2018

Cory

Not to good!!

Towel stained, dirty wash cloths, sheets didn't fit the bed, comforter had holes with stuffing coming out, and smoking was allowed in every room. Just bad experience overall!

Friends

2/10

Poor

05 Sep 2017

Garrett

Hole in the wall

Walkden smell cigarettes beds has cigarette Burns in it condom in bed pee stains on seats

2/10

Poor

05 Sep 2017

c

No

The nicest thing about the hotel was the entrance and the staff. Our hotel room was non smoking and the blankets had burn holes in them from people smoking. You could hear all the commotion and people talking in the middle of the night. Spend the extra to go some where better.

2/10

Poor

04 Sep 2017

Verified traveler

Bad conditions

Hotel housekeeper very rude. Bathtub does not drain when in the shower. Cob webs everywhere. Smelled funny

4/10

Poor

21 Aug 2017

Verified traveler

This hotel was dirty. Please see the attached photos

6/10

Pleasant

13 Aug 2017

Verified traveler

Horrible

Not so good. Sheets was too thin , when asked they didn't provide extra towel or blanket.

Partner

2/10

Poor

07 Aug 2017

Brandy

Don't do it

Would not recommend, room was filthy and smelled horrible

6/10

Pleasant

31 Jul 2017

Verified traveler

Review

First room had a hole in the wall they were not aware of, so took picture and showed them. Next day moved rooms and tv didn't work. But at least not blamed for damage

Family

2/10

Poor

24 Jul 2017

Verified traveler

Stay AWAY

bad area. there was fake eyelashes on my bed and fake nails in the bathroom. Additionally there was people doing drug right outside my room, and I am not talking about weed.

Partner

6/10

Pleasant

08 Jul 2017

Nichole

Nice staff, disappointing rooms!

The rooms where clean, the landscape was very pretty. They looked to be making some sort of renovations to the grounds, and the maid service was very friendly. But, the lighting in the rooms was very poor. There wasn't enough electrical outlets in the rooms. The shower in my room, although clean, leaked badly. Plus, the toilet ran CONSTANTLY! The workers were great, the rooms sucked!

Family

2/10

Poor

28 Jun 2017

Verified traveler

Room was run down, patchwork on walls not painted, dirty

6/10

Pleasant

23 Jun 2017

Tatia

I can change my mind if I want to.

When I arrived I said I wanted a no m smoking room but changed my mind and the guy at front desk gave me a hard time to the point I was almost in tears, saying he didn't have any rooms then all of a sudden he found one. I didn't appreciate his customer service skills and won't be staying there again

Partner

2/10

Poor

05 Jun 2017

Verified traveler

Needs to be torn down

The pictures posted on their website was nothing even close to what I walked into after checking in. In top of that 3 sets of my room keys wouldn't even open the door, I had to have a member of management open it for me. The place is disguising and is totally misrepresented on their webiste. After looking at the room, the issue with the keys, and seeing rusty razor blades in the parking lot I requested a refund and went to a different hotel. This place should be shut down by the health board!!!

2/10

Poor

29 May 2017

Kelvin

Bed bugs

They had bed bugs and I was trying to be nice about and ask for a refund but the guy was extremely rude didn't care about the fact I had my family with me so I just left with the lost

Family

8/10

Excellent

15 Oct 2016

Nelson

Great for the price

2/10

Poor

23 Aug 2016

Mom of 2

There were bed bugs, need I say more?

I paid for this room and online and when I got there 2 people were checking out. It was late at night so I inquired why and I was shown bites from BED BUGS. Needless to say, I left the property and took a hit to my pocket. Disgusting.