Name: Red Roof Inn & Suites Newport News
Address: 16890 Warwick Blvd Building A, Newport News, 23603, US

2/10

Poor

19 Jul 2026

Daria

Absolutely horrible place. Manager is disorganized, rude, & disrespectful. Has HORRIBLE customer service skills. Charged me for 2 rooms that I had originally reserved, only gave me a set of key cards for one room. Fought with me saying that only had one room, regardless if they charged me for two (again like I originally reserved). She eventually was able to figure her crap out however by the time she was able to, her rudeness, disrespectful tone, & horrible customer service made me want to just leave immediately. The building looked like it was not well maintained at ALL with cardboard or something covering some of the downstairs windows, for example. The hotel hallway, even the room smelled like absolute garbage. Really I would rate this place a 0 out of 5 stars if I could. - also claimed to have gave me a refund but yet it’s not even pending in my account with BOTH of the hotel room amounts, already taken out of my bank account. Absolutely horrible experience with this place & the manager.

Family_with_children

10/10

Exceptional

19 Jul 2026

Crystal D

It was a surprise that it was nice inside.

Family

6/10

Pleasant

17 Jul 2026

Donnell

The pool could use a do over

Partner

4/10

Poor

13 Jul 2026

Mysti

Couldn't use TV in Room.

2/10

Poor

12 Jul 2026

Robert

We got there early and couldn’t get in because they were cleaning. lol the room wasn’t sweep or clean. Had mold on the walls near bathroom. Towel rack was broken out of the wall and just hanging. You had to unplug the microwave to open the door after using it. From the front door through the check in area was a mess. Ice maker broken water everywhere. Trust me we want be back.

Partner

2/10

Poor

06 Jul 2026

Philip Joseph

Everything except for the staff and bed is horrible. I stepped on a bug in the middle of the night when I used the bathroom. I guess that's what we get for what we pay for.

Family_with_children

2/10

Poor

05 Jul 2026

Mickenzie

Worst hotel stay every 0/10 do not recommend. This place was so filthy. The first room they put us in the bathroom light was out and the toilet was gross. We changed rooms twice and it was still gross… and the non smoking room smelled like cigarettes. There were dead smashed millipedes all on the side walks and in the stairwells. The professionalism was non existent The pool was cloudy and bug filled. I mean I could go on and on. And I stayed there for the 4th of July weekend!

Family_with_children

2/10

Poor

05 Jul 2026

scott

Didn't like anything about it. The room had cockroachs bed was hard and noisy, there was no amenities very little but wipe only 2 towels for 2 people crack heads running around the property. Stayed 8 hours and got the hell out

Partner

2/10

Poor

05 Jul 2026

Enoch

This place was terrible. The room looked nothing like the photos. False advertising. The room smelled like cigarette smoke, the floor was filthy, the paint was peeling off the bathroom ceiling, the curtains were broken, and spiderwebs hanging from the ceiling. Then at 4am the people above started stomping around for 30mins straight. Never ever staying at this place again.

Partner

2/10

Poor

03 Jul 2026

Kendra

I stayed here because the reviews Expedia showed were okay (should’ve checked google). The lobby seemed fine but as soon as we walked into our building it smelled like an animal shelter. It’s obvious people had cats/dogs and did not clean up after them. The place had so many roaches alive and dead and looked like it hadn’t been cleaned in a long time. There was also burn marks on the comforter and the tv didn’t work. Our stay was only for the night so it’s fine and I didn’t fear for my safety but I did fear for my hygiene.

Partner

2/10

Poor

29 Jun 2026

Leilani

Bad customer service and no hospitality

2/10

Poor

29 Jun 2026

Jacob

I got home and realized I am covered in bed bug bites. I called the staff to let them know and they just denied it. I now have to treat my entire house. This should not happen.

Self

6/10

Pleasant

28 Jun 2026

Kevin

The room had roaches, floor was tile and filthy, renovations in process and should not have been rented until fixed. Hot water in shower couldn't be regulated so scalding hot was the setting. So we didn't shower so we would not get scalded. Definitely deserve a significant discount. We checked in around 1130 and not much else to choose from so we were stuck. That shouldn't change the room cleanliness.
Staff was very helpful and friendly but wasn't able to do anything about the shower or roaches.

Friends_and_family Family

2/10

Poor

22 Jun 2026

yiceth alexa

The hotel was extremely dirty—the rooms, the hallways, everything. I would never recommend it. They changed my room three times. The first one had dog hair and everything was dirty. In the second room, there was a used sanitary pad and many cockroaches in the furniture; the floor was full of insects. The third room was a little less bad than the others, but the floor was still extremely dirty, as if it had not been mopped with a wet cloth.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Jacqulyn

Room wasn’t clean even in the slightest. Nothing had been mopped or wiped down. The toilet and bathtub was still dirty and even had hair in it. The fire alarm was ripped off the wall at some point in time and the fridge was beyond disgusting. There was raw, rotting, chicken drums left in it for god knows how long and was leaking juices inside and outside of the fridge and stunk. It was so bad we had to leave the hotel and find a new place to stay at. Even the hallways smelt like dirty diapers. -10/10. I hope nobody stays here ever, even if they’re desperate. For all we know we could’ve been taking home bed bugs if we slept in that bed. It’s so bad it made the hotels on Gordon Ramsey’s Hotel Hell look good.

Partner

2/10

Poor

27 May 2026

Bassel

Incredibly Smokey.
TV was broken.
Phone was broken so I couldn’t ask about the TV.
Smelled like urine outside the door.

I would give it a zero if I could.

Self

2/10

Poor

26 May 2026

Alexander

Only good thing about this place is the convenient location, other than that wouldn’t recommend.

Friends_and_family Friends

2/10

Poor

25 May 2026

Ambrosia

Everything about this place was poor, we left immediately because they refused to clean our room. Thennto too it off the front desk clerk said even if it was clean our health was at risk!! Shut this place down

Business Partner

4/10

Poor

24 May 2026

Robin

We nice staff. The room was okay for a small budget. Small pillows and did not have a remote for the TV. Had to move room and srill no TV remote.And the staff could not connect one.

2/10

Poor

22 May 2026

Kimani

Still waiting for refund. Booked with them and when I got there I was told that the rooms were all sold out

2/10

Poor

22 May 2026

Jermanni

I reserved a one bedroom king and when I got there, they said they had none available and told me I would have to get a two bed queen and said that reservations were first come first serve. that is literally the opposite of what a reservation is.

When I entered the room, it was a bug on the floor, the sheets were dirty, there were holes in the walls, and the safety bar on the door was broken. I went back. To the front desk and told them that the room was not clean, and I wouldn’t be safe staying there on top of the fact that I didn’t even get the room that I reserved, they told me I had to call Expedia and are still trying to charge me for the room.

Partner

2/10

Poor

17 May 2026

Gearrett

Sold my room

2/10

Poor

17 May 2026

Delicia L

ROACHES & RAGGEDY
THE day front desk worker was at least apologetic about the dead caterpillars.
He gave us a broom to clean them up. We understood about them. It had rained and the proximity to the water, it’s something that happens. We went to dinner, came back to ROACHES. I lifted the toilet seat and there were two roaches running across the toilet, then one on the TV. We requested another room, after contacting the corporate customer service and waiting outside for the front desk person to appear. The second room was WORSE. Another guest was attempting to help us move to the other room. Opened the door to ROACHES on the wall and on the floor. Front desk said that the ROACHES wouldn’t bother us 😡
And we had to wait to speak with the manager in the morning. We left and slept at a rest stop, unable to get any rooms after midnight. Still tryibg to get a manger on the phone.

Pet

8/10

Excellent

08 May 2026

Verified traveler

Staff was helpful during check-in and check-out, the hallway inside Building B smelled like cigarette smoke but the room itself was clean and didn't smell. Stay was pleasant enough and ticked my boxes for a clean place to sleep with a clean shower

Self

4/10

Poor

02 May 2026

Precious

Staff was nice. Property is old and tore up. First room tv didn't work pulled back sheets and there was huge stain. Staff switched room tv didn't work, sheets where slightly better. Solution: I always carry Lysol, I sprayed bed down, went to Walmart and got bed in bag, watched movie on phone and went to sleep. It was cheap and somewhere to sleep for night. I checked in at 1130 at night and was gone by 9am .

Partner

4/10

Poor

24 Apr 2026

Tannia

I was meet with a couple of baby roaches and slugs at the door. Room needed to be swept better. There was not enough towels and wash cloths for the amount of guests. Even after having to buy my own broom to sweep up some of the dead slugs and few more popped up during my stay. Upon arriving to the front desk to check in, the worker was complaining about the laziness of the other shift workers without greeting first.

Friends_and_family Family

4/10

Poor

19 Apr 2026

rhinda

My room had crushed dead bugs in it and hair on the floor near the bathroom sink. And I didn't have a full size towel in my room. When I took a shower I had to use a hand towel to dry off

Self

2/10

Poor

16 Apr 2026

STACI

The worst stay ever. Cylinder blocks with a blanket would have been better than the beds here. The facitily lacks in repairs and maintenance. The bathroom sink would not drain. There were bugs in the bathroom.

8/10

Excellent

11 Apr 2026

Azhara-Robin

First thing that I notice when checking in the evening they only had one staff person working the front desk, the Nice Black staff manager was very kind when I asked to see the room. He told me that he could show me another room after 3 room look at
Red roof Inn , the I settle for the Comfort Inn but , the rooms had mold in some of them , bad smell in one on them. But over the staff in the evening was much kind then the staff in the morning.
I had to shorten my stay because the room wasn’t very comfortable. Only stayed one night . The Staffing in the morning asked why I would stay the whole time. I was just honest with her that the rooms had mold in it rooms . Overall it was very good condition but it’s low end hotel, motel ,

Self

2/10

Poor

05 Apr 2026

Christina

The room was disgusting. It smelled so bad (from cigarettes) I had to eat my dinner in my car. There was a hair in the bed that looked like pubes, and the room was disgusting. I had a room for a second night but cut my trip short and left. I showered as soon as I got home and washed the clean clothes I had taken because they stink if that room.

Pet

4/10

Poor

23 Mar 2026

Gladys

Internet wasn’t that good

Self

2/10

Poor

23 Mar 2026

FliengGuhl

This property is roach infested every way you look that was a roach in both buildings in all three buildings. There were roaches. Please do not go here. It’s unsuitable to even have children there messes with your breathing and all that stuff I killed for them roaches.

Family

4/10

Poor

22 Mar 2026

Zakary

You have to ask for room service. I asked twice and never got any. You can hear everything happening in the halls as the doors aren’t sealed properly, no hot water for 2 days. No breakfast. Other than that the room was okay at best. Some lady threw a basketball at my truck. She was tweaked out and after I got out to confront her she started dancing and didn’t even care. I think they live at the hotel which is crazy to me. I might just of had terrible luck with this hotel but that was my experience and I don’t usually write reviews but I had to on this one. I’ve stayed in over 100 hotels and this one was by far the weirdest.

Self

6/10

Pleasant

16 Mar 2026

Glenn

Pet freindly.but the coach roachs should not be.get what you pay for

Pet

8/10

Excellent

23 Jan 2026

Duane

Clean and comfortable

8/10

Excellent

04 Jan 2026

Tonya

Close to places. Beds a tad uncomfortable. Place was pretty clean overall and staff was great and very nice.

Leisure

2/10

Poor

02 Jan 2026

Jasmine

Refund

2/10

Poor

21 Dec 2025

Hector

It wasnt what we spected dirty,paint wall,falling,personal not very helpfull

6/10

Pleasant

07 Dec 2025

Michael

Room was clean but beaten up and needed repairs

Leisure Family

8/10

Excellent

05 Dec 2025

Naomi

Yes

Business_and_leisure Friends

2/10

Poor

01 Dec 2025

Chris

I left after being in the room for 2 minutes due to bed bugs, dirt all over the room, a mysterious giant black spot on the wall, appliances ripped off the wall that were never fixed, and not just the room but the entire building smelled of cigarettes. Both you guys or red roof denied me my refund that I ABSOLUTELY DESERVE TO GET! I WILL NEVER USE RED ROOF OR EXPEDIA EVER AGAIN!

Leisure Family

2/10

Poor

18 Nov 2025

David

I have stayed in many motels in my life time . Some where you get what you pay . This property is the worse in my 64yrs . First room had no microwave. Ok bring one to the room . Nope I’m switching you . Next room, TV would not work , room unclean staff actually cleaned by they were trying to fix the TV . I have to move you. Room number three no power to tv and half the room . Room number 4 TV worked (yeah) went to take a shower after three hours of trying to check in . Shower doesn’t work . Unreal . You can hold the handle and get some water . Room had a sink doesn’t work out of light bulbs . This is not made up it’s 100 percent the truth . I went to do laundry at this hotel . Washer was empty washed my clothes . Went to put clothes in the dryer someone left the clothes 2 hrs and half later I’m still waiting . Went to the staff three times for help . I frigging took the clothes out myself and dryerd my clothes . Please Please bypass this hotel . I’m
Not one to have someone lose money but this was insane . Please please don’t book !!!

Leisure Self

8/10

Excellent

07 Nov 2025

Crystal

There isn't a full kitchen there was a refrigerator. Which was beneficial for me packing and preserving my insulin. The front desk charges you if you come to check in early. That's the first hotel I've ever experienced that at. I just lost a family member I only needed to change my clothes. There was no sympathetic response in any regard. I am from Virginia. But I live in Florida now every time I've come home to visit I stayed at that hotel which used to be called mulberry inn. I had better service when it was nearby ran down then I did this time. Sad. Overall the hotel is nice it's in a decent location.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Shirley

Everything was great

Business_and_leisure Family

2/10

Poor

26 Oct 2025

Precious

It needs to be torn down and rebuilt. The people they let stay there and work there are horrible and it is ROACH INFESTED!!! A pest control person can’t fix that. And then they still haven’t sent my money back after I had pictures of that and the period blood on the second bed!!! They took the money and they said they will do a refund but how long? I had to pay for another place.

Leisure Pet

2/10

Poor

26 Oct 2025

Silas

I didn't feel comfortable and I didn't feel at rest at the property.

Business_and_leisure

10/10

Exceptional

23 Oct 2025

Shirley

Has been one of the best stays. Staff is super friendly, everything is very clean and is safe and quiet

Leisure Family

4/10

Poor

19 Oct 2025

Tamara

It's clear they're trying to improve the property. The staff were nice. Room was spacious. Only complaint was certain areas of the room were pretty dirty. No bugs or anything but much room to improve on cleaning.

Leisure Family

8/10

Excellent

17 Oct 2025

Suzette

Overall the property was clean and the rooms were spacious as well.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

Cody

Room smelt like bleach, no towels on arrival, the bedsheets were covered in dog hair, the paint in the bathroom was peeling off the ceiling bad, and the dressed in front of the TV was broken with the front of the draw just sitting on top. Not to mention the entire outside of this place smelt like marijuana.

Partner

2/10

Poor

12 Oct 2025

Detric

The room was clean, but no housekeeping, even though I was there for a complete week. There were millipedes, crawling all over the property, including inside my room. The toilet would not flush completely unless you flush five or six times.

Business_and_leisure Partner

2/10

Poor

11 Oct 2025

Mikael

Rooms were disgusting, dirty floors,walls filthy, beds dirty, the smell of the hotel stayed with us longer than we thought possible.

Leisure Family

8/10

Excellent

06 Oct 2025

Trevor

My son’s room had fruit flies in it. My room the fooor had black soot on it otherwise we were happy with our stay.

Leisure Family

10/10

Exceptional

30 Sep 2025

Shirley

Room was ok, but overall everything was good

10/10

Exceptional

23 Sep 2025

Anne

first room we were put in we had to immediately be taken out of and put into another room because of how dirty and miskept it was. there were huge dead worms on the floor. the new room was not much better- no vent in the bathroom and rather than cover the hole in the ceiling there was just a huge hole and spiders and bugs came thru throughout our stay. i would never stay here again. not to mention i’m still to get my security deposit back from my stay.

Leisure Friends

2/10

Poor

22 Sep 2025

Nicole

Stay here at your own risk.

We had high hopes based on photos that this would be a reasonable visit. Never expected perfect, but at least clean and operational. The check in lounge seemed decent. But the room? The floor was so dirty I'm unsure it had been mopped anytime in the last month, we had to clean it to assure our pet could walk on it without getting sick. There was rotting previous tenant garbage under the sink and the television was stuck on a loading screen that didn't respond to any button on the remote. The room had a lingering stench of cigarette smoke the entire visit.

We are thankful we had our own blankets and pillows, I can only imagine how well anything else was maintained. This was a one night stay and it would have been too much of a hassle on our tight timeline to get a new room or have someone come clean it so we did it ourselves to be sure we were not late to our appointments in town.

But it was absolutely was disgusting, we should have known better with Red Roof. Lesson Learned.

Business

2/10

Poor

12 Sep 2025

Miryel

Both of the rooms are really dirty

Leisure Family

10/10

Exceptional

10 Sep 2025

Samuel

Staff are professional and kind. Great value for the price. Easy access to local services, restaurants and shopping.

Leisure Self

2/10

Poor

06 Sep 2025

Jorge

We were visiting for the night & as soon as we got into the room the floor was slippery, the toilet had no water, the bed sheets had cigarette burns, WEED STEMS on the bed, CAT HAIR on the chairs (I’m highly allergic), and the room smelt like cigarettes. Not to mention the hallway smelt like cigarettes & so warm like there wasn’t A/C. The front desk guy showed us another room and upon doing so, those lights weren’t working (had a sign on the light switch don’t turn on lights) neither was the A/C. Horrible. He wouldn’t refund us so He transferred us to the neighbor hotel (I guess they’re connected somehow?) but there was NO A/C in the hotel!!! We walked into our room and we had to turn on this OLD A/C unit & our bathroom had a used towel. Horrible experience!

Leisure Partner

6/10

Pleasant

31 Aug 2025

Christanna

The guest in the area were quite loud. Many other individuals were on the property. Rooms needed repairs

Business_and_leisure Family

4/10

Poor

31 Aug 2025

Verified traveler

My room was disqualified. I had to clean my whole room over. It was bugs in the tub and the floor was dirty. Spend too much money to not get what we've paid for

Partner

2/10

Poor

30 Aug 2025

Taja

Very dirty stained bedding holes in ceiling literal dirt on bathroom floor

Leisure Partner

2/10

Poor

22 Aug 2025

Kemal

Horrible

Our room had to be changed 2 times after we checked in (as the rooms were not even close to clean) and pool was closed for 2 days (it was a factor for us to choose this place)
I have a photo of what the toilet looked like but I’m not going to share (can do if necessary)

10/10

Exceptional

16 Aug 2025

Dana

The rooms are immaculate. Mrs Bobbi, Jamal and Sanjita (I believe I spelled that right) are absolute sweethearts. They def make you feel welcome and take care of you like family!

Leisure Family_with_children

2/10

Poor

06 Aug 2025

Doniqwah

Wasn’t impressed at all. The pictures of the hotel are not up to date at all. Everything is old and overly used. The hotel is extremely overpriced for the condition it is in.smh holes with poor patch work in the walls and bathroom doors. The couch was so filthy so I couldn’t even touch it, the mattress was filthy with brown stains all over it and it was nothing but drug addicts coming in and out of the hotels.smh I wish I could have given zero stars.smh and the rooms come with the thinnest sheet on the bed, the whole hotel was just a joke and need to be shut down.smh

Leisure Partner

8/10

Excellent

17 Jul 2025

Maria

We have only one towel on the bathroom… that was the strangest thing ever…. How a hotel put only one towel in the bathroom

Leisure Family

2/10

Poor

10 Jul 2025

Verified traveler

It was a drug motel.the pot smell would come in under door.There would be worms 🐛 in the mornings on the dirty floor everyday.Their pool was closed. I didn't expect the place to be perfect. I work in the motel business. Nothing was taking care of. The best part of this place was when I was leaving.

Partner

4/10

Poor

29 Jun 2025

Jannett

The hotel had a lot of dead bugs and it didn’t really look clean. The hotel was very shady, and noisy. We decided to check out when we saw 4 police cars at the hotel. Definitely not kid friendly….

Leisure Family_with_children

4/10

Poor

28 Jun 2025

Jaquan

Dirty area

4/10

Poor

27 Jun 2025

Joanna Marie

Was told that I couldn’t get the room I originally booked for “maintenance” and they “upgraded” me to the hotel next to it, they made it sound “better” than the original one I booked for. Come to find out, fridge doesn’t work, it flooded, tv didn’t work, it had a smell.

I wouldn’t recommend for long stay.

Family_with_children

2/10

Poor

18 Jun 2025

Verified traveler

The room was not clean upon our arrival two hours after check in. There was hair in the shower and a person’s shirt on the back of the bathroom door. There were ashes in the drawers and tobacco on the floor. The floors were noticeably not sweep and linen not fresh. The TV didn’t work and there were roaches constantly in the kitchen area. The office refunded one night for the TV and said the management company don’t give a hell about the property and the inspector along with the housekeeping staff are relatives of the owners who don’t do their jobs. We had to clean the whole place top to bottom to even be comfortable enough to stay and requested fresh linen and towels immediately. This place is for people on hard times looking for a cheap extended stay. This is not recommended for family vacation. It should honestly be shut down. If you’re trying to save money, remember that you get what you pay for and honestly this wasn’t even worth the money I paid.

Friends_and_family Family

2/10

Poor

16 Jun 2025

Darnell

I stayed in many hotels, and this by far was the worst one I’ve ever stayed in. It was dirty, the toilet stopped working, the shower did not work right, the sheets were dirty…. I can go on and on but I think you get the point. Don’t let the photos on the site fool you. From the photos, the interior looks great until you see it. HUGE letdown!

4/10

Poor

16 Jun 2025

Ciara

Easy check in, and quiet, but the floors in the hall way and room very dirty, carpet up the stairs needed a good vacuuming and/or really replacement and there was very foul smell in the stairwell

4/10

Poor

14 Jun 2025

Taylor

The staff upon arrival was on the phone swearing and very unprofessional. The door was difficult to open as it was stuck to layers of paint. The floors were dirty and beds uncomfortable and itchy.

Leisure Family_with_children

8/10

Excellent

09 Jun 2025

Francis

Good Stay with Great Value!

I recently stayed at the Red Roof Inn & Suites in Newport News and had a generally positive experience. The room was clean and comfortable, and the amenities were just what I needed for a short stay. Staff at the front desk were polite, and check-in was smooth and efficient.

The location was convenient, particularly with easy access to nearby restaurants and shopping. It’s not a luxury hotel, but for the price, it delivers good value. I appreciated the free Wi-Fi and the quiet atmosphere at night.

If you're looking for a budget-friendly option that covers the basics well, this is a good pick. Would stay here again.

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Kanghee

Obviously a budget choice and even than 3rd

Bathroom floor was the dirtiest I’ve ever seen in any lodging anywhere in the world.

Friends_and_family Family

4/10

Poor

27 May 2025

Verified traveler

Filthy

Room was filthy!! The shower curtain was black with mildew, no trash can, the blinds were broken and hanging down, the tub had hair in it, the beds were made up tacky and upon inspection hair on the sheets and pillows. I told my children don’t touch anything and didn’t even want the dogs to touch the floor. The only positive was the man running the front desk he graciously moved us to a sister hotel and I truly appreciate that!

Friends_and_family Family

8/10

Excellent

25 May 2025

Marvin

The property was this n a convenient location and price was good. When we checked in the evening/night front desk person name Jamal was very rude. But all the other staff members was nice.

Leisure Family

2/10

Poor

24 May 2025

Cash

Never again

Horrible stay, the room was half ass painted, only one little trash can, paint chipping off of the ceiling in the bathroom, stained sheets, no trash bags. People lived there with dogs and cats, so there was noise coming from all sides. We extended our stay simply because we were lazy, but never again.

Partner

10/10

Exceptional

19 May 2025

John

Hood Stay

The stay was good. JAMEL at the front desk was attentive to our needs, and exercised a strong commitment to meeting and satisfing customers needs. THANK you Jamel!
Overall the property is nice, easy- fast - access to Busch Gardens (about 10 miles) -appearing to be partially complete in a apparant rennovation upgrade, with options like the game room currently to be filled, and no pool yet available.
Summary - good for a clean no thrills value stay, with potential.
Thank You!

Partner

2/10

Poor

18 May 2025

Brenda

They never clean the room all week they was rude i won't be back there

4/10

Poor

18 May 2025

David

Never again, not to save a dollar!

First when we arrived they said they were an extended stay which it was not advertised as such. Then they put us in a room that smelled absolutely awful. I'll leave it to the imagination as to what was all over the walls. Then we were provided another room which was much cleaner and smelled better. Then Ill assume that extended stay customers literally were having tented parties in the parking lot. At 230 in the morning someone began beating on the room door for well over an hour. When such person was let in from his visit to the gentleman's club that was with in walking distance the couple argued loudly for another hour !

Friends_and_family Family

6/10

Pleasant

10 May 2025

Antonio

The only negative thing I could say is that there were lots of cockroaches in my room. I was concerned they might try and crawl in my luggage.

Leisure Self

10/10

Exceptional

05 May 2025

Becky

I go to Virginia often and the past 4 times have stayed at this location. Staff is friendly and it’s a good price.

Leisure Family

2/10

Poor

28 Apr 2025

Susan

worms all over floor. roaches in the bathroom. Just horrible.

Leisure Self

2/10

Poor

26 Apr 2025

Eder

The toilet doesn't work and the room smells bad.

Business

10/10

Exceptional

22 Apr 2025

Jason

Office staff was great. Some families there and they were polite and were enjoying their time.. over all great atmosphere and good people..

Business Self

2/10

Poor

20 Apr 2025

Fernando

Centipedes everywhere in the hallways, bedroom, and outside. Lots of dead cockroaches in the refrigerator. Also on the towels. Mold everywhere in the shower. I wiped down a nightstand and the wet wipe came out black. The sheets were heavily and badly stained. Also the mold was leaving a heavy odor in the room.

Leisure Family_with_children

2/10

Poor

12 Apr 2025

kaleon

The guy at the front desk was very disrespectful to me from the moment i walked in then continued to tell me he was going to cancel my booking and i could get my money back by contacting the third party i booked with once i contacted third party they told me they had to contact the hotel and then the guy at the hotel tells them i never showed up so basically he was disrespectful to me, stole my money and lied.

2/10

Poor

31 Mar 2025

Carrie

I paid for a room woth a microwave...thwy had jone.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Tate

Fun night

We had lots of fun spending time together and being able to just relax on the comfy bed.

Partner

10/10

Exceptional

21 Mar 2025

Robert

Very enjoyable stay

Business_and_leisure Self

10/10

Exceptional

21 Mar 2025

Robert

Excellent and comfortable stay

Business_and_leisure Self

2/10

Poor

17 Mar 2025

Kaitlynn

I ended up finding a different place to stay. When I got to my new hotel I had three people tell me even the super cheap people don’t stay at the Red roof inn. There was big chunks of paint missing off several walls in the room. The whole upstairs heavily smelled like marijuana. The stairs had a fowl smell. I don’t think there was an elevator at least that I saw. The bed was very uncomfortable when I sat on it. I also might have seen blood on the floor but it could have been juice or something red… I didn’t feel safe staying there and didn’t want to

Leisure Self

6/10

Pleasant

16 Mar 2025

Michael

My room wasnt ready.

Leisure Family

6/10

Pleasant

06 Mar 2025

Verified traveler

A couple of the staff at the front desk are wonderful!!!!! Debra especially but those people on night crew are very ridiculous and rude. I loved this place in the beginning but after awhile I began to hate it but it’s the cheapest so what can I say. Also I was checked into a dirty room one day and had to shower in cold water the next after a hard day of working BOTH DAYS!!!!!

Partner

4/10

Poor

05 Mar 2025

John

I did NOT like arriving after checkin time & finding that they did or did not have a room ready.1st room assigned, 111, I think, became unavailable because not ready but it showed ready in their computer. Staff discussed this among themselves. I eventually was given room 201. I did NOT like being awakened at 2:50AM by someone tapping on my door telling me I had to move from the room, some such nonsense, he seemed under impression I was not in the right room. I told him about confusion at checkin, he left. 2:10 AM? Huh? I had a 5 hour drive in the morning and I had to endure being awakened because someone on staff had made an error in scheduling, room assignments, names, whatever? When I told the woman on duty this AM as I left at a little after 8AM, she didn't seem especially concerned. Facility is fine, my experience was awful. Perhaps a review of scheduling, record keeping is in order.

Leisure Self

6/10

Pleasant

18 Feb 2025

Destiny

Happy but unhappy

It was great just looked like the room never been cleaned

Friends_and_family Friends

6/10

Pleasant

08 Feb 2025

Michael

Eh…

Linens looked old with some yellow spots. Looked like drops of blood on shower curtain and bathroom floor-not a lot but noticeable. Washed out of shower curtain when used the shower.

Self

8/10

Excellent

02 Feb 2025

Kyle

The room I was in didn't have no trash can in it. Other than that the room is was good condition

Business_and_leisure Friends