Name: Candlewood Suites Newport News/Yorktown
Address: 329 Commonwealth Drive, Yorktown, 23693, US

10/10

Exceptional

19 Jul 2026

Gregory

Staff, Abigail, was especially welcoming, warm, and friendly on arrival, during, and John was very helpful on departure The beds were clean and comfortable. The space was large enough and cozy.
Thank you. Travel well.

Family

10/10

Exceptional

18 Jul 2026

Beverly

There were 4 of us and the room was very spacious. There was a closet in each of the two bedrooms and a nice size closet in the kitchen/foyer. The kitchen was nice with a large table and a good size pantry. We had three TV's and lots of amenities, We had free use of washers and dryers and a workout room. The staff were always very friendly and very helpful. Free good coffee was always available with lots of condiments. There were snacks, drinks, necessities, & food available for reasonable prices. I would definitely stay there again.

Pet

10/10

Exceptional

03 Jul 2026

Lynda

Beautiful place to stay!
Very clean & helpful staff.
Body is not very good. Need better coffee.
We loved our time there & will definitely be back!
Lynda

Family_with_children

4/10

Poor

16 Jun 2026

Verlene

The staff was very polite however,, the room we stayed in was pet friendly in which we were not aware of and when we arrived the smell was horrible and we were told it was because of the carpet cleaning. The carpet was wet our entire four day stay. The sheets were damp so we had to use the hairdryer to dry them ourselves. Light bulb was out in the bathroom and the water pressure in the shower was not conducive for showering. We were in a handicapped accessible room and we did not need that. By the second day the smell of animals reeked through the room. Our stay was not pleasant at all.

Partner

10/10

Exceptional

15 Jun 2026

Kathryn

Lovely staff. Comfortable stay

Friends

10/10

Exceptional

12 Jun 2026

Felix

Awesome Stay.

Partner

10/10

Exceptional

12 Jun 2026

mark

Great! Ok, let me give you a little advice. Forcing people to provide a written response vs a check box is a horrible idea and it ruins the ultimate validity of your survey. Please feel free to reach out to me or my company and we can absolutely help Candlewood suites design your surveys so the data is actionable and can be used for continuous improvement. Right now, you are not getting the information you need and it is also highly likely that it’s invalid.

Self

10/10

Exceptional

16 May 2026

Martha

Clean large suite with full kitchen!

Self

10/10

Exceptional

10 May 2026

Jacqueline

Kitchen was great. It had my favorite tea

Self

10/10

Exceptional

23 Apr 2026

Kelvin

Na

Family

6/10

Pleasant

19 Apr 2026

Jamia

Room was nice and clean but the mattress on the bed was not comfortable at all. Customer service was great the hotel was quiet and inna convenient place.

Self

8/10

Excellent

28 Mar 2026

sam

Was just what we expected

8/10

Excellent

26 Mar 2026

Chris

Nice clean rooms

10/10

Exceptional

12 Mar 2026

Sharie

Clean room

10/10

Exceptional

08 Mar 2026

Kisha

It is a great place to stay. It is clean and the staff are friendly. I highly recommend this location!

Self

10/10

Exceptional

02 Mar 2026

Karen

Clean room. Friendly staff.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

angela

Great stay

8/10

Excellent

18 Feb 2026

Edwin

The room was clean but it could have been cleaner. The mattress was horrible it had a dip on it.

Pet

10/10

Exceptional

04 Jan 2026

Yolanda

The room was really really nice and clean and the amenities were nice to have. They gave it a cozy feel.

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Barry

A very pleasant stay. Thank you!

Leisure Self

10/10

Exceptional

18 Sep 2025

Joel

Pleasant stay.

10/10

Exceptional

14 Sep 2025

John

Excellent and convenient

The room was excellent, the hotel nice, and the staff was friendly and helpful. Would definitely stay here again in the future

Friends_and_family Friends

10/10

Exceptional

29 Aug 2025

Jamal

I love the kitchen , it was a very comfortable stay . Would stay here again if I ever end up in the area .

Leisure Partner

10/10

Exceptional

22 Aug 2025

Terry

Load music on the parking lot after 11:00pm and no one made contact with person to lower the music.

Business Family

6/10

Pleasant

28 Jul 2025

Richard

The hotel overall was good. The staff were very friendly and helpful. The room was nicely appointed. Many of the channels on the tv did not get a clear picture. The gueen bed was horrible. It need to be replaced years ago. Not supportive at all. We had a horrible nights sleep.

Leisure Partner

10/10

Exceptional

31 May 2025

Karen

Staff were very helpful!

2/10

Poor

03 Apr 2025

Marc

I have a gluten intolerance and the staff had idea what was safe for me or not for breakfast belong the obvious like fruit, bacon and yogurt.

Leisure Partner

6/10

Pleasant

15 Mar 2025

Robbie

Not a bad room but the following needs your attention: room was not cleaned very well. Toilet paper dispenser loose and paper falling off. Shower drain is very very slow draining.

Leisure

10/10

Exceptional

21 Feb 2025

Brenda

Nice, clean, comfortable place. The shower left something to be desired, but it was such a minor thing. I'd go back.

Leisure Partner

10/10

Exceptional

14 Feb 2025

M. Alicia

There were restaurants and shops near by. Very convenient.

Leisure Pet

10/10

Exceptional

27 Nov 2024

patricia

Everything they also have dove soap not other cheat soap I like it I will share. This place with family

2/10

Poor

14 Nov 2024

Frederick

Roaches roaches roaches in two different rooms assigned on the third floor 312 and first floor 102. And not just one roach but several with one having babies on its back! Disgusted me so much I just left and stayed at the Hampton Inn which was much cleaner. Not booking anymore hotels that have kitchenette’s because they do not clean them enough to eliminate roaches. Waiting on a refund requested but they will more than likely keep my money!!! Shameful!!!

Business Self

10/10

Exceptional

12 Nov 2024

Edward

Attention to detail

Dusting is important because if left weeks
on end dust will adhere to surfaces and will
now need liquid cleaner.

Self

10/10

Exceptional

07 Nov 2024

Marcella

Satisfied Customer

Quiet, Clean, Courteous staff.

Business

10/10

Exceptional

25 Oct 2024

Terrell

Wow!

Very very nice room! For $150 a night I got a room with a kitchen, business desk, and couch. Fantastic room.

Self

8/10

Excellent

23 Oct 2024

Cynthia

My room (115) was right near the front lobby and the elevator. I could everyone coming through late night, which caused me to wake up several times throughout each night. I recommend that before assigning this room, please ask if the guest is okay to be near the lobby and elevator as there is more foot traffic than other rooms. Otherwise, I enjoyed my stay. Thank you!

Business Self

10/10

Exceptional

17 Oct 2024

Gloria

It was close to everything we planned on doing

Leisure Partner

4/10

Poor

13 Sep 2024

Arfy

The staff was very nice and understanding but the rooms itself STUNK SO BAD . I MEAN THEY SMELLED REALLY BAD . The over all stay was okay . But I wouldn’t go back simply because the rooms stick and they were really dirty . There were stains ON THE CURTAINS . Like how . Stains on the floors , you do not want to bring a black light with you okay ?

Leisure Family_with_children

6/10

Pleasant

06 Aug 2024

Bryan

Clean but otherwise not worth the visit.

We arrived around 7 p.m., nobody was at the desk. We waited for 3-4 minutes and somebody walked behind the counter holding a bunch of laundry (looked like wet bedsheets) that she carried out of view. She came back to the counter and gave a basic version of customer service that doesn't get a complaint, but lacked a certain warm welcome that you hope for when visiting a new hotel. Sometimes it's artificial or it's phoned in. This time is was a bland mix of \"I don't want to be here\" but \"I don't intend to get fired\". It was the lowest version of adequate, but still adequate.

The room smelled dank, like mold/mildew. Our noses adjusted and we would forget, until we went out and came back. It got worse every time, but we kept getting use to it. Probably should have switched rooms. The room itself, including linens, towels, kitchen, fridge, and bathroom, was pretty clean. There was somebody's smashed black sock or underwear we discovered under the corner chair when we were packing to leave. We left it there. The shower pressure was poor. Usable and disappointing. Pillow were made of a new kind of memory foam, the kind that are very puffy at first, but so flat when you lay your head down, all you have left are memories of what it's like to have had a pillow. The bed itself was super comfy, like sleeping on a dream.

The hallway reeked of pot on day 1, but gone by day 2.

We checked out earlier than originally planned. Checkout at 2 a.m. was A+ and that person was kind and sweet.

Partner

10/10

Exceptional

27 Jul 2024

Charles

The hotel was nice, the staff was very friendly and helpful. The only negative comment I have. That our room smell like stale cigarettes.

Business_and_leisure Pet

10/10

Exceptional

22 Jul 2024

April

The suite was very clean and bed was comfortable. Kitchen had all necessary items, would stay there again. On the pricier side, for NNews this is oddly expensive.

Leisure Partner

10/10

Exceptional

21 Jul 2024

Toby

It was great!

Leisure Partner

10/10

Exceptional

27 Apr 2024

Mary

It is close to I64. The site was clean, quiet, and comfortable. It's a great place to stay.

8/10

Excellent

21 Apr 2024

john

Love the space, suit is great. Clean, good shower. Only issues - Smelled very smoky in our room that was non smoking. Also, no water or ice in the hotel.

Business_and_leisure Family

10/10

Exceptional

17 Mar 2024

Brian

Great stay

Everything was great,but you could see that the rooms are in need of a remodeling

Friends_and_family Family

6/10

Pleasant

12 Feb 2024

Cole

This Hotel was just Ok

When we checked in - the from desk clerk gave us the wrong room. He gave us keys to another guests room who was still staying there. Luckily, that guest was not in the room at the time or that would’ve been very awkward. This mistake though innocent and honest; really posed a huge security risk and question for us. The new room we did get was not the room we reserved. We had reserved a room with 2 double beds but the room we got was only 1 bed and a sofa bed. Which made it tight for our family of 4.

The side door of the building was always open which again was a security risk to guests staying there. It wasn’t secure at all which we did not like as we were traveling with 2 small children.

The only positive of this hotel was that it was in close proximity to stores, food and the interstate.

Friends_and_family Family

10/10

Exceptional

28 Jan 2024

Natasha

The beds and pillows were very soft and plush. The location was easy to get to.

Leisure Friends

10/10

Exceptional

13 Dec 2023

Krishna

Very nice and clean!

10/10

Exceptional

31 Oct 2023

Verified traveler

Candlewood suites is in a good location with Restauraunts nearby. The room was nice and updated. We would definitely rebook at Candlewood suites. We were looking for the ice machine but realized there was an ice maker in the fridge. Parking was easy and well lit.

Friends_and_family Family

10/10

Exceptional

07 Oct 2023

Pamela

Refreshing

When entering lobby in the evenings, I would be warmly greeted by Zipphora. She is an absolute delight and a “can do”person. Zipphora made a difficult time for me refreshing. Thank you.

I love this hotel. It is convenient to restaurants, stores and major routes. I spent 7 nights there and not one disappointing moment.

Self

10/10

Exceptional

27 Sep 2023

Pamela

Excellent in every way

After the situation that I had just come from, this was a slice of heaven, and a very need for positive experience. I can’t find one thing to complain about. My room was absolutely clean.

The front desk were friendly people, welcoming, smiling. I loved my little kitchen, and the bed was extremely comfortable.

I highly recommend anyone to stay there. It’s wonderful and I’m gonna go back again.

Self

6/10

Pleasant

21 Aug 2023

Dedma

It was close to most stores and easy to get on and off the highway.

Leisure Partner

8/10

Excellent

29 Jun 2023

Selena

The construction in front of the property made it difficult to find.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2023

Lisa

Great Staff

Leisure Partner

2/10

Poor

18 Jun 2023

Carol

unsafe place

booked 5 months in advance & when i got there my room was not available , they tried to make me pay for a second room. bath tub had an orange sized hole in the side sink was cracked . Smoke detector had toilet paper wadded around it .outside patio wall almost fell over when i leaned on it & it is no longer like the the picture . Back door had shattered glass . I was afraid to use any of the dishes without washing it first , the entire place is poorly maintained & should be shut down for safety violations .
I got lucky & found another place for the rest of the week that was great . Very deceptive pictures for this listing . More like a low rate budget motel . The rooms have a gross smell . The shower head was even rusty .

Friends_and_family Family

8/10

Excellent

08 Jun 2023

jacquelyn

Very quiet, and reasonably clean. The refrigerator could have been replaced. Didn't stay as long and waiting for a refund. Had a death in the family for the short stay

Business_and_leisure Family

8/10

Excellent

03 Jun 2023

Don E

Awesome facilities! The beds however were not Queen size, and really close to the wall! My wife and I slept in the separate beds. Otherwise, great -- definitely I will return! Awesome staff!!

Business_and_leisure Partner

10/10

Exceptional

05 May 2023

PATRICIA

Nestled off the beaten path just enough to be quiet and comfortable. Close enough to get to everything. Staff was friendly and accommodating. Beds sit high. Im 5ft, 4in and it took more than a little hop to get into bed.

Leisure Family

10/10

Exceptional

03 Apr 2023

Janet

Candlewood suites

Nice place; staff was very accommodating

Friends_and_family Family

4/10

Poor

23 Jan 2023

elizabeth

On first entry, the room appeared clean but we were disappointed to find raw meat left in fridge, moldy coffee filter in coffee pot, no extra coffee, 1/2 roll of TP with no extra, no trash can in bathroom, shower curtain spewed with something red- brown?? While the staff were apologetic, they didn’t seemed overly concerned.

Leisure Family

10/10

Exceptional

22 Jan 2023

Pamela

A

Leisure Partner

10/10

Exceptional

19 Dec 2022

Nathan

I would stay again.

Convenient location. Safe and clean. Would stay again.

Business

10/10

Exceptional

18 Dec 2022

Andrew

The staff made the experience!

Amazing!! Ladies at front desk were so kind and accommodating. We ended up with the last room which was supposed to have a pull out couch in the living-room for our friends and did not. Definitely be aware and check with the hotel on this before booking. The general manager, Brandy, was so kind and helpful with working with me and hotels.com to resolve this. Even let me take some extra dove body bars home with me! Room was very clean and the bed was surprisingly very comfortable unlike the normal rough sheets they were actually really snug with a very fluffy comforter. Hotels.com lists the check out @noon, the time is actually 11am and the front desk lady was very kind in letting us know and extending our check out with no penalty! Besides the missing pull out couch and no remote for the tv’s, our stay was wonderful!
-Brie

Friends_and_family Friends

4/10

Poor

12 Oct 2022

Jeremy

I was charged twice for the same stay I booked through Expedia and someone from the hotel called me the next day to check me in and I was assured that when I checked out I would be refunded the extra charge but I have not been refunded I paid 436 for my stay and I got charged an additional 429 for the same stay and all of my banking records indicate that I was charge twice for the same stay and I was assured by the general manager that I would be refunded when I checked out so I will give it a few more days and see if what I was told is the case but so far I’ve been charge double for the same stay. I still have my banking records that indicate that I have indeed been charge twice for the same stay at candlewood suites Yorktown if you need to see proof I will gladly provide it for you. An employee of the hotel asked me if my situation was resolved and I told her it was and then the next day I was charged the additional 429.04 that was supposed to be refunded to me because I had already paid 436 through Expedia for the same stay

Business_and_leisure Self

6/10

Pleasant

03 Sep 2022

Verified traveler

Staff not prefessional and place is fairly clean.

Partner

6/10

Pleasant

22 Aug 2022

Daryl

Overall properly is nice. I liked the pond in the back

Leisure Family

10/10

Exceptional

13 Aug 2022

Laura Vander

Spacious room, nice area to walk out dog, nice check in staff

Leisure Family_with_children

8/10

Excellent

22 Jun 2022

Jonathan

no breakfast

Happy with just about every thing, clean room, comfortable bed,
Disapointment well no breakfast.
Hilton next door has a wonderful breakfast.

Business

10/10

Exceptional

15 Jun 2022

Michael

First time in a Candlewood 👍

Little tight on parking spaces but I did find the last one. The room was very clean and comfortable. Checking in was great and the young lady working the front desk was extremely polite and knowledgeable. Wish they had a continental breakfast.

Business

10/10

Exceptional

14 Jun 2022

Betiqua

The room was clean and overlooked the lake which I thought was very nice. While parking was free and easy the location of the hotel made everything walkable. I didn't need the car always so that was nice. I had a great stay. Thank you.

Leisure Family

10/10

Exceptional

16 May 2022

craig

Great

Leisure Partner

10/10

Exceptional

09 May 2022

Monte

Loved the room will be staying again

Business_and_leisure Self

10/10

Exceptional

22 Apr 2022

Dawn

I was satisfied

Business_and_leisure Self

8/10

Excellent

03 Apr 2022

Ashia

Clean

Leisure Self

4/10

Poor

27 Mar 2022

Shannon

Called in stinky hallway from trash sitting so long. There was a trash can on every floor and sinxe customers stay longer periods they put theit trahs in the bins. It would be nixe if stadf cleaned those out before rhe stairwells got stinky. I was there two weeks and it was quire bad the whole time.

The drawers in my rom wouldnt stay shut, lots od mainrwnanxe issues. Prevuous guesta put tape on the drawer to keep closed. Lots of residue. Loved that there is free launsry but one working washer makes it hard ro get your clothes clean.

Business Family

10/10

Exceptional

20 Mar 2022

Keshia

Great staff, very accommodating. Great for families. I had the 1 queen bed suite which was clean, spacious, modern, with all the conveniences worthy of a family trip

Leisure Family_with_children

10/10

Exceptional

19 Mar 2022

Anne

Awesome checkin staff—only pet available room was #111 which is across the hall from Reception. He warned me it can be noisy but it’s also right near the front door for dog potty breaks. I could hear the Lobby TV but was so tired it didn’t matter. Nice spacious room and super comfy bed. Clean bathroom with great shower water pressure. Loved having a full size fridge with big freezer. Good, safe location too.

Leisure Pet

8/10

Excellent

06 Mar 2022

Kenneth

Spacious and clean rooms. Very nice management and staff

Leisure Family

8/10

Excellent

28 Dec 2021

Jacob

Good for value, easy access to everything in the area. The bathroom fixtures need updating or repair. Low water pressure in the bathroom, loose fixtures, vent fan was very loud and the kitchenette was showing some rust and general disrepair.

Just general things you see in a hotel before they make some capital improvements, so really not a deal breaker. The area is really nice and seems secure.

Leisure Self

10/10

Exceptional

07 Dec 2021

ROBERT

clean quiet nice place to visit

Leisure Pet

6/10

Pleasant

12 Nov 2021

Barbara

Door was very sticky so very loud and hard to open / close.
The floor was dirty / sticky.
We didn't get any housekeeping service since we registered for 7 days.

Leisure Partner

2/10

Poor

18 Oct 2021

Verified traveler

Do not recommend

When we checked into our room it had a horrible smell. We looked in the a/c unit and it was covered in black and white mold. We went to the front desk and we were given a new room. The second room just got done being cleaned so it smelled fresh. As the day went on we could smell a funky smell. The following day the smell was so strong, It smelled like wet dog. We even went and bought room freshener. Upon spraying the floor we noticed it was covered in dog hair. It was so gross. Not to mention an altercation in the lobby at late hours of the night. Needless to say we checked out early.

Friends_and_family Family

4/10

Poor

20 Sep 2021

Verified traveler

Could have been a lot better for the price

It was an okay stay, but When we first arrived, the customer service rep seemed liked she was not happy with her job. She greeted us, but her energy was off. Then when we went to the room, it smelled old and minty like. The smell was something I have never experienced staying in many hotels. They switched my room, but this room smelled much of the same. I just wound up going to Walmart and purchasing cleaning supplies (Bleach, Lysol and Febreeze). We even had to wipe down the walls because they had spots on them and pink stuff under the pull out bed and satins on the carpet under the coffee table in the living room. The dishes in the dishwasher had to be washed so that we could use them, but according to the Customer Rep, the dishes didn’t need to be cleaned or put away…smh. We actually left a day earlier than we were supposed to. I would never stay here again

Friends_and_family Family

2/10

Poor

04 Sep 2021

Susan

When I checked in Nick gave me a room key 307 and it was occupied by someone else. I was able to use the give that was given to me to open the room, which was very scary there could of been a casualty, meaning if the other person was in the room Me or by Daughter could have been shot or beat up. When I explained this to Nick he didn’t apologize or nothing just gave me another key. I was so scared I didn’t even stay in the room that night. I understand mistakes happen but that’s one I can’t live with nor his being unbothered.
Susan B

Business_and_leisure Self

6/10

Pleasant

29 Aug 2021

Richard

Stayed overnight. It was fine. Property was old and doors were hard to open and close.
Staff was friendly and helpful

Leisure Pet

8/10

Excellent

22 Aug 2021

Verified traveler

Great stay

10/10

Exceptional

20 Aug 2021

Verified traveler

The suites are great, the bed and kitchen area were great.

Business_and_leisure Family

6/10

Pleasant

03 Aug 2021

Randy

This place was ok, not great but not terrible. Staff was not super welcoming and the amenities were not very well updated. Rooms were clean and beds were fine.

Friends_and_family Family

4/10

Poor

03 Aug 2021

Verified traveler

Our toilet is

Friends_and_family Family

10/10

Exceptional

28 Jul 2021

Verified traveler

Staff worked well to resolve minor tv issues. Representative checking us in was pleasant.

Leisure Family

2/10

Poor

29 Jun 2021

Verified traveler

First, check in was a nightmare. Partially bc only 1 person was at the desk and she was on the phone the entire time. Had myself and 3 other parties waiting for over 25 min. 1 guy just wanted his room key reactivated. I let him go ahead of me. Bachelorette party going on across the hall. Very loud and obsene. Spilled out into the hall at 2am. I called downstairs but no answer. I called several times over the next hour. Still no answer. I checked peephope and im almost certain 1 partier was the same girl from front desk. The room was sprayed with some kind of cleaning product but not wiped. You could see the greasy mist on the counters, table and even the floor. Wore sandals around my room. Bed was nice. Thats literally it.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2021

Verified traveler

Nice room

Leisure Partner

10/10

Exceptional

05 Jun 2021

Verified traveler

Nice and quiet location, the pool is kind of covered by trees but other than that a nice pool. Staff was friendly but had to wait a hour for my room to be cleaned. Great experience.

Leisure Partner

4/10

Poor

02 Jun 2021

Tod

Bad experience

Says there is limited housekeeping if you stay less than 7 days. But it is non-existant. You have to go to the desk to get towels, toilet paper, trash bags or anything. You had to almost beg for supplies, vacuum your own room, change and dispose of trash and deal with the nasty and unprofessional staff. They were constantly blocking the common areas to the point of guests not being able to pass and having to move things in order to. We stayed 6 nights and there was a stack of supplies hindering the 1st floor hallway and it was still there at check-out. Room had been updated and had nice fixtures. But for the price i will stay elsewhere for better service from now on.

Friends_and_family Family

10/10

Exceptional

01 Jun 2021

KEVIN T

Candlewood Suites Newport News/Yorktown

Nice low key hotel. Decent size room w/ full kitchenette. Huge bathroom counter for all your personal stuff. Pet friendly with a part laminate floor. Always free coffee in lobby. Convenient to everything in Newport News.

Friends_and_family Family

4/10

Poor

30 May 2021

Verified traveler

We were a little disappointed In our stay. Our room smelled like cigarettes even though it was supposed to be a non smoking room. Also, the air conditioner did not put out much cool air during the stay and it was 84 degrees outside. Finally, the hallway and elevator were hot, stuffy and had a lingering smell of marijuana.

Leisure Partner

6/10

Pleasant

24 May 2021

Verified traveler

Don't stay here

We had ants in our room. Something sticky was left on the floor in addition to what looked like dog food. We killed about 12 ants total. They just kept coming out!!! My husband went to the front desk, they gave us bug spray and told us someone would come at 11am to clean...noone showed up. I guess we were supposed to put a sign on the door for cleaning but we weren't told that. We assumed because of the nature of the situation someone would just come. That didn't happen...Several updates are also needed. Light fixtures are rusted, water stains in the bathroom, chairs are worn. All the hotels in the area were booked otherwise we would've canceled our reservation and switched hotels. Oh by the way, no discounts or anything were offered for our inconvenience. I expected more for the price. The front desk staff was nice and apologetic but not accommodating. Very bad experience! I will never stay at a Candlewood Suites again!

Business

8/10

Excellent

13 May 2021

Verified traveler

It was clean, convenient and affordable.

Leisure Friends

6/10

Pleasant

05 May 2021

Ross

Good with Caveats

COVID is making hotel stays a little different. The hotel staff was isolated somewhere other than the desk (pick up house phone for them). The room was clean and comfortable, but cleaning is only once a week. Needed some repairs (doors stops falling off & bent, shower was dripping, & microwave was noisy). Taking the COVID thing into consideration, it was not a bad experience.

Friends_and_family Family

8/10

Excellent

26 Apr 2021

Richard

Comfortable stay, friendly customer service

Room was clean and the beds were comfortable. The electronic key card readers were having issues, but the great, friendly staff resolved it right away.

Friends_and_family Family