Name: Express Inn Newport News
Address: 6129 Jefferson Avenue, Newport News, 23605, US

8/10

Excellent

06 Jul 2026

Michael

Had a lady help me find my room which was nice. Our room was decent, no bugs or anything suspicious. Only problem was some dried pee stains on the floor of the toilet. For a last minute booking, this was good. Area felt safe too compared to others I’ve been too.

Partner

10/10

Exceptional

26 Jun 2026

Kathryn

I like how friendly the staff is honestly and how close the shops are across the street

Partner

10/10

Exceptional

18 Jun 2026

Melissa

Was very grateful to get a very late, and

10/10

Exceptional

17 Jun 2026

Erica

The staff was excellent and the room was clean

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Kathryn

Very nice the new paint is a nice touch ^-^ nice and cheap loved the place thank you for the stay.

Partner

8/10

Excellent

25 May 2026

Jessica

Lots of road noise all night so the area is loud. The outside is a little run down but the rooms are like new and super clean.

Partner

8/10

Excellent

20 Nov 2025

Yasmine

Clean room

10/10

Exceptional

04 Nov 2025

Ayesha

Yay

6/10

Pleasant

23 Sep 2025

Jonathann

Cheap and convenient

2/10

Poor

22 Sep 2025

Jordan

Room was disgusting. Had not been cleaned in a very long time. There was mold under the mattress. Socks turned black from just walking across the floor once. Stains and grime all over the walls, dead cockroaches in the shower. Very disconcerting. And no refunds or accommodations available for these poor conditions. Really just terrible.

Friends_and_family Friends

8/10

Excellent

22 Sep 2025

Brett

A bit noisy with car/truck traffic!
Otherwise decent!

2/10

Poor

02 Sep 2025

salem

Old beds

Business Self

10/10

Exceptional

06 Jul 2025

Vanessa

After another facility cancelled by reservations on the 4th this place was nice clean and accommodating I was not expecting that for the price I paid on the 4th thank you

Business_and_leisure

6/10

Pleasant

23 Jun 2025

Gary

Staff was friendly and helpful. Property itself is a little old and run down. Bathroom fan made horrible noise while on.

Leisure Self

10/10

Exceptional

22 Jun 2025

Dennis

This stay was perfect. Price was amazing. Cleaning staff was very friendly and helpful.

Business

6/10

Pleasant

29 Apr 2025

Tawanda

Waiting for towels

8/10

Excellent

26 Apr 2025

Tyler

It’s was okay for the area

Business_and_leisure

10/10

Exceptional

30 Mar 2025

Alonzo

Clean spacious room with couch desk
Updated full bathroom
Fridge could have been more clean but for the most part everything was good

Friends_and_family Family

8/10

Excellent

13 Feb 2025

yasmine

Just needs a update make over

Leisure Self

10/10

Exceptional

05 Jan 2025

Kim

CLOSE To The STORE

10/10

Exceptional

14 Oct 2024

Kim

The property Was Very Good CLEAN And SAFE To
STAY

2/10

Poor

14 Sep 2024

john

Dirty, smoke detectors beeping all night lonh in other rooms

Self

10/10

Exceptional

15 Jun 2024

Tracy

I liked that it was a clean room. The bed was a little to hard for my liking. But, overall good stay. I will try this hotel again. My I also say the staff was nice too.

Business_and_leisure Partner

10/10

Exceptional

11 Jun 2024

Anthony

Beds were comfortable but the pillows need attention room was clean and large

Business

8/10

Excellent

14 Apr 2024

Diamond

This place eas good. It was clean and the front desk was accommodating. The only down side wad that the complimentary breakfast wasn't much, just a little bar with coffee and snacks. But I still enjoyed myself.

Business_and_leisure Self

2/10

Poor

31 Mar 2024

Myrtle

Drug dealers hanging out people cooking out loud music at night it was just terrible never stay there again

2/10

Poor

28 Dec 2023

Verified traveler

BEDBUGS

Horrible BUDBUGS

6/10

Pleasant

22 Dec 2023

Aaliyah

Housekeeping never returned clean towels. My boyfriend and I were bitten by bed bugs. We will not be staying here again.

Leisure Partner

2/10

Poor

24 Oct 2023

Ghada

No towels no toilet papers

Partner

10/10

Exceptional

10 Jun 2023

VLADIMIR

Nice renovated room with good bed and comfortable mattresses very clean

Family

4/10

Poor

27 May 2023

Damian

The staff was very nice. They are super helpful and try to take care of their property… with the exception of the rooms. The room I was in was very dirty. There were ring marks on the desk and nightstand from cups or something that was condensating. There was something on one of the pillows that I want to say was a booger but I’m not sure. There were stains on the couch. And mold in the mini fridge. The microwave smelled and so did the bathroom.

Leisure Self

10/10

Exceptional

21 Jan 2023

Jamar

All in Express was great

Everything was great just the only thing curtains was to close to the heating and air conditioner unit. That's it. 👍👍

Self

4/10

Poor

26 Nov 2022

Naeemah

The check in was great I wasn’t expecting to have to leave early due to bed bugs on both of the beds

Partner

8/10

Excellent

15 Nov 2022

George

Room was clean and in excellent condition with everything including refrigerator and microwave working well.

Leisure Self

4/10

Poor

08 Aug 2022

Jameikka

Turn up in the door to answer the room I noticed the floor was dirty. I own a cleaning company and was only staying there one night, thank God I have my cleaning equipment with me. Look up best and fact that wipes and wipe down the bathroom and room and swept and mopped the floor before our stay. I didn’t complain because it was only for one night. Just a word of advice, alway take cleaning supplies with you

Leisure Family

2/10

Poor

20 Jun 2022

Luis

I booked no smoking room and they give a smoke one,room out of date room,construction,empty beds on the side walls,it was just terrible.

Business

10/10

Exceptional

18 Jun 2022

April

We stay here every time we visit Virginia. The staff is always friendly and the rooms are always clean.

Leisure Family

10/10

Exceptional

26 Feb 2022

Dorothea

Our one night stay

Everything was nice and clean. We had no problems. The only thing I missed was the coffee maker in our room. The desk clerks were nice and friendly.

Partner

8/10

Excellent

17 Oct 2021

JAMES

Although outside looks a little rough room was redone,clean, comfortable. Staff was helpful and friendly. Would stay here again.

Leisure Self

8/10

Excellent

16 Oct 2021

Tanisa

I enjoyed my stay at the Express Inn. The staff was very kind. Everything was clean with the exception of one of the pillowcases that had red lipstick on it. Other than that, the room itself was clean.

Friends_and_family Friends

2/10

Poor

22 Aug 2021

Verified traveler

Very dirty and the smell was so bad

Leisure Family

10/10

Exceptional

26 Jul 2021

Verified traveler

I have a very nice and clean room, stay for a night and it was quit, for the price is fear enough the place

Leisure Family_with_children

8/10

Excellent

19 Jul 2021

Loranda

Just ok

The place was just ok...top bed cover was nasty but overall the stay was just over night and can't complain to much.

Partner

8/10

Excellent

18 Jul 2021

Verified traveler

Manager was very nasty

My stay was good. Room nice took awhile for room to cool down. The lady was very nasty. First they gave me a remote and didnt put the code in. When the guy came up to my room he put the code in but it never got a full screen. So i called back down and told them that the tv was not working so the lady came up with a nother person. She talked very nasty to me and told me she couldnt come back anymore. So i was afraid to touch the remote because i didnt want the tv to mess up. I feel if a tenant has a problem it shouldn't be a problem for them to come fix it. I dont think i will be returning here again after this visit.

Partner

2/10

Poor

05 Jul 2021

Verified traveler

I woul never go back there.

Leisure Partner

6/10

Pleasant

05 Jul 2021

Walter

Ok stay won’t worth 120.00 per night

The motel was OK but the room I bought on the website and the room I got looks nothing like advertised on the website the bed letting needed updating the bed needs updating

Self

6/10

Pleasant

27 Jun 2021

Jeffrey

Average Stay

The overall experience was average. Room cleanliness was ok, but noisy tractor trailers from jefferson boulevard sounded like they were on the other side of the door and on their way in the room.

Partner

2/10

Poor

14 Jun 2021

Verified traveler

this is the worst place I have ever stayed. Starting from the bathroom, it was not cleaned and had to wipe with alcohol wipes, the lid, and everything was covered with, you know what.....
The room was smelly. The microwave was sticky, so the fridge. the inside fridge was sticky too. On top of that, both the fridge and the microwave were smelly.
the room floor was not cleaned properly as well. Nothing was good in this place. Uncomfortable pillows.

The check-out time was 11. we packed to leave by 11 (we always check out on or before). the front desk called by 10.58, reminded us to check out. worst stay ever.

Leisure Partner

8/10

Excellent

31 May 2021

Mark

Great deal for a good price!

I was very impressed with the rooms and service!

Partner

2/10

Poor

23 Apr 2021

Verified traveler