Name: Country Inn & Suites by Radisson, Hampton Coliseum
Address: 1917 Coliseum Dr, Hampton, 23666, US

8/10

Excellent

29 Jul 2026

Dwana

Everything was good. Just wish the balcony doors opened on the first floor for easy access to my vehicle, instead of walking all the way around.

6/10

Pleasant

29 Jul 2026

Andre

Check in was ok, I was there at 1:50pm asking for an early check in, I was charged a 15 dollar early check in fee! The hotel was clearly empty, that fee should have been waived! I entered my room, it was not cleaned properly and my room did not have a hair dryer!!

8/10

Excellent

28 Jul 2026

Katherine

Room was spacious and very clean. Could use a little updating but bed was very comfortable. Breakfast was ok but was not replenished often. We enjoyed our stay.

10/10

Exceptional

27 Jul 2026

Dajuan

Good experience

2/10

Poor

26 Jul 2026

Franklin

First off I called around 5pm to make sure they had my room. I get there at 8pm. My room isn’t cleaned and they needed me to wait until 9pm. Then I was told no WiFi. I have 4 kids and getting them to calm down that late at night is hard with out WiFi. Neither tv worked in the suite. The elevator didn’t work so we had to Cary everything up and down. While I was there another families room was dirty as well. Overall worst stay in a hotel ever. I will not be using hotels.com or country inn ever again

2/10

Poor

26 Jul 2026

David

Worst place in the world. Check inn at 3pm and I got there at 11 pm and room still not ready. Waited 1 hrs for room then go to room and no towels or pillows. In room phones didn't work and pool lights didn't work. Spend over $400 for what? And lady at desk rude as can be. Never again.

6/10

Pleasant

26 Jul 2026

Annette

elevators out for 2 days and room had a musty smell.

4/10

Poor

25 Jul 2026

David

The entire property smelled like smoke and mildew, all being covered up by air fresheners. The room also smelled mildewed. The shower was not clean, towels were not clean, and there appear to be stain on the wall, both in the room and in the hallway on the room floor. The ceiling was peeling. The bathroom sink stopper was not properly installed.

This was a subpar experience. Nothing felt clean.

8/10

Excellent

24 Jul 2026

Connie

This hotel was close to the place I was attending. The hotel fire alarm system malfunction 3 times during my stay and the elevator was out of service, thankfully I was on the second floor.

4/10

Poor

24 Jul 2026

Ann

The place was under some construction. The breakfast was not good with shared condiments like one open tub of cream cheese.

Partner

4/10

Poor

20 Jul 2026

Paris

So I guess you get what you pay for! The front desk attendant didn’t know the Elevator was down. Gave me directions to my third floor room then didn’t know the elevator was out of service. After hiking the stairs, they were running new light fixtures in the ceiling so there were plaster flakes on the ground, dust in the air and it activated my daughter’s asthma. The room looked clean but the floor was wet from an unknown source. After investigating I realized the refrigerator was unplugged and had thawed so the water was from the frost. The refrigerator had black mold in it also.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Kristal

Whenever I’m in the area, I choose to always stay at this hotel. Staff is super friendly. Love the rooms. Quiet area. And also convenient location

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Jason

The elevator was busted for half the stay, thr breakfast was bad, the general maintenance of repairs around the place was mediocre. Not worth $200 a night at all.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Brian

Would prefer more choices for the breakfast- hot food the rest was standard. My biggest complaint is that I couldn't close the bathroom door in our room because it was blocked by the toilet. If you sat on the beds you could see someone sitting on the toilet in the mirror hanging on the wall. That was inconvenient because of children and guests. The staff was very nice and helpful and we have absolutely no complaints about them. We also really enjoyed the pool.

Family_with_children

6/10

Pleasant

15 Jul 2026

Collin

The breakfast wasn't all that great

Partner

8/10

Excellent

13 Jul 2026

LaNetta

We we only there for an overnight stay, but all went well. The breakfast was decent as well

Business

4/10

Poor

12 Jul 2026

Lanel

The room was clean, floor just seem to be damp, moist and slippery. Not sure if it was just the 1st floor but noisy early morning with door slamming constantly. Hotel was convenient to the location which I was attending.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Jodie

Room was dirty. Floor needed mopped as they were sticky and dirty. Counters under tv needed wiped off, something had been spilled and not wiped off. Trash left in closet. Couch in room needs deep cleaned. Need to add trash bags to trash cans. Carpet in hallway filthy. Just old and run down. Needs updated. Lobby was only thing decent. Staff was very friendly.

Self

6/10

Pleasant

10 Jul 2026

Jeffrey

The breakfast staff need more help ,kept running out of food faulty equipment. Bath room shower door didnt stay closed safety issue no hot water staff say they couldn't move me to another room

Self

4/10

Poor

10 Jul 2026

Michael

Laundry facilities didn’t work. Room was very moist.

4/10

Poor

10 Jul 2026

Ciara

The breakfast was completely unorganized. For it to be such a big holiday weekend they were not well prepared at all. They ran out of food, one of the waffle makers barely worked and it just overall was not a good experience.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Devin

Amenities weren’t accessible that’s all.

Partner

8/10

Excellent

08 Jul 2026

Micole

I love the location and the price. The room was clean and the staff tried to make the experience nice. The breakfast needed to be better prepared. Staff was low and they was not properly set up for the holiday with everyone who stayed. A lot of guest went without continental breakfast due to low staff and not prepared for 4th of July . The manager and staff tired to help, but it was not 100 percent functional. The best part was the room! I will come again when in town.

Family_with_children

4/10

Poor

06 Jul 2026

Jerel

The conditions in the room were disappointing. A broken table remained in the room that may have caused injury with the broken leg. The bath soap dispenser was not usable because it was glued to a shelf in the shower in a way that it was unable to dispense the soap. These things may seem minor but attention to detail is what i am use to when I stay at this hotel group.
The stay itself was good and quiet and the room was clean and bed was comfortable. I just hope the details are corrected before someone gets hurt. The price should reflect the quality of the product.

6/10

Pleasant

06 Jul 2026

Jacqueline

It was an okay stay. The hotel hallway and lobby was hot but the room was nice and cool. The staff was ok. The floor in the room had a pebble or two on it. The door to the bathroom did not close properly.

Partner

8/10

Excellent

06 Jul 2026

Renee

Family with teenager traveling for leisure is ok. Front Desk was helpful. Would recommend they invest in some deep carpet cleaning for the rooms, hallways, & elevators. Also would recommend they invest in some sofa bed stain cleaning. Other than that for a one night stay is ok.

Family_with_children

6/10

Pleasant

05 Jul 2026

Cynthia

The breakfast arrangement does NOT work for the number of guests on a holiday or weekend. Consists of only 1-cook no servers and 2 unattended small-sized cater-type warmers for eggs & meat. Once emptied, long lines waiting for refill of eggs/meat for 20-mins or more. Ended-up with no breakfast….drove over to Hilton Embassy Suites for breakfast.

2/10

Poor

05 Jul 2026

Alashia

Don’t waste your money the property is worn down smell like roach spray hallway are hot. The sheets are dirty had blood stains on them and bed bugs. The wash cloths and towels are nasty. The front desk people do not care just want to charge overprice for this.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Andrew

Breakfast was kinda slow only because one person was working but other than that the place is amazing

Partner

4/10

Poor

04 Jul 2026

Dwayne

Hotel rooms were old and smelly, breakfast staff member was very rude and unpleasant.

Family

4/10

Poor

30 Jun 2026

yvonne

The property was in transition from Marriot. The phones did not work in half the rooms. The breakfast was almost non existent. They ran out of toilet paper. Had to request from another hotel. The ice machine did not work. Did not have enough towels and wash cloths in the room. They tried to over charge me $150 on my reservation. I had to fight to get correct price. You could see where they were still working on change over. Equipment was still in hallways.Tgey had no facial tissues in rooms. Toilet paper is not for blowing your nose or wiping your face. Half the time front desk person was missing. . Other guest tried for 15 minutes at a time to get help from desk that could call. They were not prepared at all for this transition. This is not what I paid for. I feel I am due some kind of refund for the non service I received.

Family

8/10

Excellent

28 Jun 2026

Pearline

Clean room, comfortable bed. Needs bath wash in shower, only had shampoo and conditioner

10/10

Exceptional

27 Jun 2026

eveline

Customer service was great! Quickly greeted & was taken care of. My room was nice and clean. I will definitely stay again.

Self

10/10

Exceptional

17 Jun 2026

Brittaney

Great staff and service

2/10

Poor

17 Jun 2026

Donna

The property was under construction, changing over to a different hotel. The phone didn't work, the sink needs a washer, the pullout couch had used linen on it. I had to go to the lobby to ask for what was needed in the room.

Family

2/10

Poor

14 Jun 2026

Ashley

Room floor not swept but staff threw away new bar of soap for eczema care.
Pool lights not on
No linens
Staff not responsive or unavailable

Family_with_children

4/10

Poor

14 Jun 2026

Layla

Our AC leaked. One of the lights was out in our room. Not enough staff for proper customer service.

Partner

6/10

Pleasant

14 Jun 2026

Anna

It was well past check in time but rooms weren't clean. We got back from beach on our 2nd day... no clean towels or room cleaned. We called front at 4:30 pm and they said towels were in the wash. I felt bad for the cleaning crew because it was obvious they were short staffed and exhausted. No garbage can in room... just bathroom. Definitely was not a good look for the Marriott brand.

Family_with_children

4/10

Poor

07 Jun 2026

Thomas

First day and half the second floor smelled like a hot dumpster. The first floor at elevator 5 had a lingering smell of feces. There were missing condiments. And the shower head was so soft it took forever to rinse my hair and I’m close to bald. Also 15 min after I check in someone was trying to enter my room. Apparently they were issued the same room. I stay at a lot of Marriotts on east coast and Midwest. This is by far the worst managed and maintained Courtyard I have ever been to. I will not stay there again.

Self

2/10

Poor

16 May 2026

Dawn

Soon I walk into my bathroom it was A Big Roach dead laying on its back. I checked right back out

Self

10/10

Exceptional

30 Apr 2026

BRIAN

Great service great staff employees are super friendly

Self

10/10

Exceptional

29 Apr 2026

Darryl

Real nice hotel, my stay was perfect. Definitely recommend

Self

10/10

Exceptional

28 Apr 2026

Tamara

none

Partner

4/10

Poor

24 Apr 2026

Cassandra

Great location!

Family_with_children

10/10

Exceptional

22 Apr 2026

Anna

Very helpful staff. We booked via hotels.com and there was a glitch in the system. Fortunately, they allowed my husband to check-in with the reservation. The room was large and gave beds for my husband, our son and his friend. It was also very close to the tournament location.

10/10

Exceptional

19 Apr 2026

Jacquelyn

The hotel, room and bar was great! Denise at the front desk was exceptional! The male manager however was very rude and off putting! But as far as the hotel goes, I definitely recommend!

Friends_and_family Friends

6/10

Pleasant

17 Apr 2026

Colleen

Very disappointed that there was not free coffee in lobby.They had a Starbucks machine which was amazing, but at some point they ran out of milk. I stayed for 7 nights. I had multiple issues with my stay mostly with housekeeping not cleaning my room on my first and second nights. My room was also very dark. Several lamps did not work or did not light sufficiently. There were ants and hair in my shower when I checked in where it remained for 3 days before I finally removed it. I was compensated with 3 breakfasts at the in house restaurant. Also, too many employees on cell phones while working.

On a positive note, the reception staff was amazing! Art and the older lady that wore a mask are the glue that holds that place together!
The cook in the kitchen, I see you and you are doing a wonderful job. The food was amazing.
The guy doing the cleaning in the lobby. You take pride in your work and it shows.

Self

4/10

Poor

14 Apr 2026

Sarah

The bathroom wasn’t clean, the floors were dirty. The bed wasn’t comfortable. It was very loud all night. The area of town doesn’t feel safe. I wouldn’t stay here again.

Self

2/10

Poor

14 Apr 2026

Tamika

I arrived at the country yard late. I called ahead of time, to make sure that they had my reservation. When I got there, they gave me a room that I did not pay for I paid for a room with a bed and a pull out sofa for my son. They give me a room with no pull out bed. When I went downstairs to tell them about the room, the staff told me they had no more rooms left and it was nothing he can do. Me, my husband and my son had to sleep in one bed, which was unacceptable. I should have gotten what I paid for. I will never stay at Country yard marriott again in Hampton Virginia again.

Family_with_children

10/10

Exceptional

13 Apr 2026

Shane

Very clean room. The staff was very professional

8/10

Excellent

13 Apr 2026

Anne

The staff was very nice and friendly. The rooms could use some updating. The bed was very comfortable.

Family

2/10

Poor

10 Apr 2026

Erica

From desk staff was just nasty, I believe her name was Denise? I can’t be 100% sure, but from the moment we said hello, just nasty and full of attitude. 0/10 wouldn’t recommend just based off of her

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Tiffany

The rooms were comfortable and well-maintained, with a good level of cleanliness throughout. Check-in and check-out were both seamless, and the staff was friendly, professional, and accommodating. Overall, it was a pleasant stay—ideal for a short visit.

Family_with_children

8/10

Excellent

07 Apr 2026

Lachunta

The staff was exceptional!

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Leanne

The restaurant was closed one evening and the following morning.
Reception staff were all friendly and helpful. Good location. Walking distance to shops & resraurants.

Self

8/10

Excellent

04 Apr 2026

Dewayne

N/a

10/10

Exceptional

26 Mar 2026

Clorisa

Great service

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Allan

Did not use the bar, office area or anything else, just the bed, but the staff was “Top notch” and friendly, good stay…

Partner

10/10

Exceptional

22 Mar 2026

Jacqueline

Very clean it’s right close to everything.

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Danielle

There was a bit of noise during our stay. On the floor above, on our floor, it was weird because i didnt see too many other people. Other than that, the hotel is clean and modern and staff is kind.

Partner

8/10

Excellent

02 Mar 2026

Loretta

Our toilet moved when we sat down. It appeared not to be bolted all the way down. The room phone didn't work. Our room was at the end of the hallway near a cleaning supply room and all I heard was continuous banging. The only perk was the check in clerk. I'm sure of her name; however, she was very pleasant. Provided great service and was engaging. She also recommended a great place for dinner.

6/10

Pleasant

16 Feb 2026

Regina

Room amenities. Went to the desk multiple times to get the key to work the back door and it never did. Bistro understaff and under supplied. Paid allot for oatmeal with nothing in it and dry pockets. Ridiculous

8/10

Excellent

12 Feb 2026

Steven

Room and bathroom were clean. Recieved a free water at check in. Pillows were small and too fluffy so it did make it difficult for me to get comfy but the bed was just fine so i recommend bring your own pillows.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

yara

The staff EXELENT SERVICE

Business

8/10

Excellent

14 Jan 2026

Kristina

Clean and quiet hotel

Leisure Self

8/10

Excellent

12 Jan 2026

Rachel

Staff were friendly and helpful

2/10

Poor

05 Dec 2025

kevin

When I checked in the sheets had not been changed , they had urine yellow stains on them , phone didn't work , moved to another room and no towel service tht day , bad not made up , til the nxt day , and towels replaced . Was not a pleasant stay for wht I paid , and the staff seemed so unconcerned, offered a free breakfast for a room with urine stained sheets .

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Rashaun

Very nice place to stay and quiet!!

Partner

6/10

Pleasant

01 Dec 2025

Leon

Staff were courteous. The clogged bathroom sink drain was promptly cleared when staff was notified. The condition of that sink should have been checked prior to arrival. The phone was non-operational. Wires hung from the fixtures around and under the desk area. The finger pull on the bathroom pocket door was painted shut, making it difficult to pull the door out of its pocket. The accessibility of the shower/tub was misrepresented when booking (a walk-in shower was assured by a direct call to the hotel, pictured in the online tour, but did not exist). There were no grab bars adjacent to the toilet.

Leisure Partner

6/10

Pleasant

27 Nov 2025

Amber

There was hair on the floor in the room to include the bathroom shower and floor. The room needed to be vacuumed and mopped.

Leisure Family

6/10

Pleasant

19 Nov 2025

Stephanie

This hotel is starting to show its age. It needs repairs. They need supplies also. Can’t make items on their menu. The people couldn’t be nicer.

Leisure Family

10/10

Exceptional

09 Nov 2025

Dionna

I had a wonderful stay.

8/10

Excellent

04 Nov 2025

Margaret

Nice room, very kind staff! Easy to navigate!

Leisure Partner

8/10

Excellent

02 Nov 2025

Sarah

The room was clean and we had everything we needed

Partner

4/10

Poor

31 Oct 2025

THOMAS

the staff was a joy to deal with but the rooms have no microwave and when showing i was standing in a pool of water and the desk chair was broken.
\"\"\"\" COURTYARD BY MARRIOTT\"\"\"\"\" not what i would EXPECT from the brand.

Business

10/10

Exceptional

15 Oct 2025

Tracey

out trip and stay was great

Partner

10/10

Exceptional

03 Oct 2025

Maria

The room is amazingly clean thank you and the staff is amazing

Business_and_leisure

8/10

Excellent

29 Sep 2025

Sara

The property overall was clean. Staff was very friendly, convenient location, the room was clean. The only real disappointment was the pool was closed and the outdoor seating area wasn’t maintained well.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Tamika

It was a good experience for my family and I.

Leisure Family_with_children

6/10

Pleasant

27 Sep 2025

Donald

Meh

Leisure

2/10

Poor

23 Sep 2025

Brett

The hotel overbooked and we did not receive our room.

Instead they made us stay miles away from where we needed to be. We booked this hotel months in advance only to be turned away upon arrival

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Michael

It was acceptable

10/10

Exceptional

19 Sep 2025

Daniela

Always great

10/10

Exceptional

16 Sep 2025

William

Denise and staff!!!!!!!!!

Leisure Partner

8/10

Excellent

13 Sep 2025

Demi

It was very nice only issue we had was our room key stopped working.

Partner

10/10

Exceptional

11 Sep 2025

Patricia

September was great. Also Nina the cleaning crew was all great. Thanks again Carolina girls

Business_and_leisure Partner

2/10

Poor

03 Sep 2025

Ivory

HORRIBLE, FILTHY, UNPROFESSIONAL

Horrible stay the place is old, out-dated and dirty. The front desk staff member “September” was rude and un accommodating. I wanted to leave immediately. If not for my husband family reunion we would have… also the water was cold as my husband complained. There were stains on the shower curtains and closet doors too

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Jimmy

Property was very clean, quiet and convenient.

4/10

Poor

29 Aug 2025

Brian

Funky smelling room

Room smelled like mildew

Friends_and_family Family

4/10

Poor

27 Aug 2025

Lauren

Musty Hotel Rooms

The vroom was damp and smelled musty. My brother stayed in another room and his room was musty as well.
I was busy moving my daughter into a dorm and had no energy to change/switch rooms or hotels.

Friends_and_family Family

4/10

Poor

24 Aug 2025

Tony

Old furniture stains on bedroom pillows ,and sofa
Chipped desk

Business Family_with_children

6/10

Pleasant

24 Aug 2025

alexis

Will not stay there again

10/10

Exceptional

18 Aug 2025

Richard

The shower had great water pressure

Leisure Self

10/10

Exceptional

17 Aug 2025

Sarah

Great stay. No complaints whatsoever. Would definitely stay again

Leisure Partner

8/10

Excellent

16 Aug 2025

Aliyyah

Everything was good. The only issue I had was the side door wouldn’t open with my key.

Business Family

8/10

Excellent

03 Aug 2025

Benjamin

Some issues but overall OK

Shower door was broken and would not stay closed.Saw a huge cockroach in the hallway ,bed was too soft but still pretty comfortable. Really liked the balcony and the nice size television.Overall our stay was nice and we would stay there again

Partner

6/10

Pleasant

27 Jul 2025

Shawn

We like to stay at Marriott properties because they're always nice. But this one needs some TLC. It appears to have been recently redecorated, but it needs to be renovated. The building, both inside and out, is showing it's age - lots of wear and tear.

Leisure Partner

10/10

Exceptional

26 Jul 2025

William

Outstanding!!

Business Self

8/10

Excellent

26 Jul 2025

Mz

Had problems at check-in, their front desk was difficult to deal with. The Hotels.com representative was able resolve

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Carol

My only issue was the luggage carts are not accessible when checking in or out. Thank you to the young lady at the front desk who took the cart to the entrance I had to use. On the day I was to check out. I had to walk to the front desk. Get the cart myself and walk back to the entrance near my room. That part is unacceptable. Needs to another way since this hotel has 6 entrances.

Business Self