Name: Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, 23693, US

8/10

Excellent

13 Jul 2026

Afeez

I enjoyed my stay. Quiet , clean and well maintained. The cleaners were very courteous and kind

Partner

6/10

Pleasant

11 Jul 2026

Mary

Rooms were clean .but hallway had garage an saw a couple cockroches in the hallway . Maybe due to the trash

Family

2/10

Poor

21 Jun 2026

Jeffrey

They screwed up my bill and charged my debit card 464 dollars

6/10

Pleasant

13 Jun 2026

Thomas

No breakfast for a pricey stay

Partner

10/10

Exceptional

28 May 2026

Kirke

Was great

2/10

Poor

21 May 2026

Linda

I checked in at 9pm only to find out my room had been given away. It was graduation weekend so there were no available rooms anywhere else. It was late at night and I’m driving around trying to find a place to stay.

Self

8/10

Excellent

12 May 2026

Talor

When I chose this location I chose it bc it stated breakfast is included it is not. There is a Starbucks/cafe area where you can order food however you’re better off going off site for better prices. Room was clean however tv turns on at max volume so you have to hurry up and turn it down. Pool area was clean but water was freezing.

Family_with_children

10/10

Exceptional

09 May 2026

Daniel

So friendly and helpful staff.Clean convenient location.

Partner

10/10

Exceptional

08 May 2026

Amanda

Clean room, friendly staff

10/10

Exceptional

08 May 2026

ALEJANDRO

Wonderful staff

Partner

10/10

Exceptional

07 May 2026

Pierre-Gaspard

Fantastic stay. Clean and comfortable. Gym could use some updating but did not book a room for that purpose. Staff was amazing and location very convenient.

Family

2/10

Poor

06 May 2026

Linda

There’s a certain expectation that comes when staying at a Marriott I have stayed Marriott hotels and never came across one that was so disgusting Our room was filthy. Could not use Shower had to clean it ourselves because it was dirty General overall appearance of property was not maintained. Severely understaffed only one person manning the desk and wasn’t even at the desk was sitting and talking with other people Employees dressed in street clothes so I had no idea who was giving me information and if they actually work there. Person at front desk was in lobby with a baseball bat swinging it around. My check in was bad and was difficult. Later in the evening I could not use the television when I called the front desk I was told that I would have to just deal with it or switch rooms It was after 10 PM and I could not switch rooms. I said there has got to be a way to fix this. Maybe it just needs new batteries. The front desk clerk said oh well maybe and I expected someone to bring me a new remote as that’s the level of service that I expect but I was told that I had to go to the front desk to pick up which meant getting dressed and coming down and the front desk clerk was too busy chatting with either friends or employees could not tell because everyone was in street clothes. We could not use the pool as it was filthy with hair, floating, and oil slicks and had not been serviced since a year before. If this is the Marriott Bonvoy, I will never stay with you again

Family

8/10

Excellent

03 May 2026

Kathleen

Good restaurants in the nearby for breakfast and lunch.

Partner

8/10

Excellent

02 May 2026

Brantley

The hotel itself and the room were very clean. However, the indoor pool was not usable unfortunately, as it was freezing cold. The indoor pool was one of the reasons we booked the stay at this particular hotel, so it was a little disappointing.

Family_with_children

8/10

Excellent

22 Apr 2026

Steven

There is no hot tub at this location

6/10

Pleasant

18 Apr 2026

Jackie

Place was a little dirty. Unkept.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Alexia

Very nice hotel, in a convenient location, close to tons of restaurants and shopping.

6/10

Pleasant

17 Mar 2026

Lauren

I am shocked that this property is a Marriott. It is super ran down. The hot tub that is advertised does not exist. The room smelled like rotten eggs. We planned to be there for four days but left after the first.

Friends_and_family Friends

4/10

Poor

09 Mar 2026

Cozzetta

This property is dusty, and the people who work there are unprofessional. Except for a young man who works mornings.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Diamond

There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring.

Partner

10/10

Exceptional

06 Mar 2026

Karen

My room was very spacious! I really loved the area surrounded by shopping and restaurants. My husband kept the address so that we can come back to this one!

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Kendra

Tub wasn’t very clean.

Family_with_children

10/10

Exceptional

22 Feb 2026

Angel

Everything was excellent I really enjoyed my stay!! I most definitely will return next time Im in town!

Partner

10/10

Exceptional

20 Feb 2026

Yulanda

The room was clean, and sanitized, my stay was perfect. And on top of all the staff was very accommodating and friendly.

Partner

4/10

Poor

20 Feb 2026

Heather

I chose to book this Marriott specifically because it advertised an indoor pool and a bistro where guests could enjoy drinks and snacks during their stay. Unfortunately, upon arrival, I discovered that both the indoor pool and the bistro were closed. Nowhere on the website or during the booking process was this clearly communicated. Had this information been disclosed upfront, I likely would have chosen a different hotel.

10/10

Exceptional

20 Feb 2026

Zachary

Room was very clean, and the mattresses were very comfortable.

Friends_and_family Friends

6/10

Pleasant

17 Jan 2026

Gordon

fair condition, sort of

Leisure Partner

4/10

Poor

08 Dec 2025

Twana

I did not have a good experience. I was unable to get in my room, I had to go to the front desk 3 times to get access to my room, which was a broken key bad, that wasn’t repaired prior.

Leisure Self

8/10

Excellent

30 Nov 2025

Anissa

Its in a nice area and convenient to shopping.

Leisure Family

8/10

Excellent

29 Nov 2025

Lance

Big room
Comfortable soft bed

Leisure Family

8/10

Excellent

29 Nov 2025

Daniela

Room was large and clean. Great for a family

4/10

Poor

17 Nov 2025

linda

The room was okay. The hotel didn't have a hottub as advertised and their pool was closed. There public restroom toilet was overflowing and the public places did look like they did on the pics.

The staff was nice and professional and the cleaning people are doing a great job but clearly the Hotel needs to pay a lot more attention to upkeep and maintenance. The patio door and screen were hard to open and coming off the track. The elevator and hallways need the carpet cleaned.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Danielle

Friendly staff. Clean room and convenient location

Leisure Family

2/10

Poor

13 Nov 2025

Jean-Philippe

The hotel is overall in a very bad posture, general lack of investment.

This is not a hotel to the standards of a Courtyard

Business

2/10

Poor

08 Oct 2025

Denise

This hotel is old, needs to be renovated, and was dirty. The woman at teh front desk, who was being trained, looked sloppy and unkempt. The room was dark and dingy and I did not feel comfortable or safe at this property. I actually checked out after going into my room . I decided to stay somewhere else.

Leisure Self

8/10

Excellent

05 Oct 2025

Shirley

Clean rooms and great staff!

6/10

Pleasant

04 Oct 2025

DWAYNE R

You have to pay for breakfast and also a cup of coffee. It’s a far distance from Norfolk but if you are staying in the are it will work.

Leisure

8/10

Excellent

28 Sep 2025

Michael Brian

The gym was sufficient, but I didn’t get to use it, and everything else was great!

Business Family

4/10

Poor

28 Sep 2025

William

Leaky bathroom ceiling

Ceiling flooded at 430am and bathroom unusable. I was advised they are unable to give refund due to 3rd party booking. They did put me in a different room 5am but the room with original issues apparently had a flooding history and staff knew it.

Also had A/c issues and sliding door to balcony was broken. They booked a room they knew was in need of serious repairs.

Friends_and_family Family

2/10

Poor

26 Sep 2025

Shelley

Do not stay at this location! I stayed there for a week and will never return. My room was bug infested, dirty and I received no house keeping services. The first night a house keeper came to my room after 5pm. I asked her to come back after I got my things to leave. She responded in a disgusted and angry tone- “ you want me to do what?” I decided not to bother her again and she didn’t return again ye entire week.
I emptied my trash daily and got fresh towels from the front desk.

The hotel also had a weird vibe- the front desk and marketplace employees wore head bonnets and frequently laid around in the lounge area. That was confusing to me. Are there any professional attire or work expectations?

I could not get a refund, so I had to stay, but It will not return when I’m back in the area for work. I have also advised my colleagues not to stay at this location in the future.

Business

2/10

Poor

18 Sep 2025

Larry

I would not recommend a stay here. The room smells damp, it’s worn out and dirty, the AC unit made a horrible noise every five minutes so we couldn’t sleep. Probably the WORST experience we have ever had. Can’t believe this is a Marriot.

Business Partner

8/10

Excellent

16 Sep 2025

Kiasten

Our stay was wonderful but the top blanket needed to be changed due to a red pen stain and the hotel is outdated. It needs a facelift for the prices charged. Other than that staff was nice and welcoming.

10/10

Exceptional

14 Sep 2025

Brooke

Great stay for a great price! Best coffee from the barista!!

Leisure Family

2/10

Poor

03 Sep 2025

Janet

The property was very dirty, including floors - furniture and even outdoor garden area.
The photos and rating with Expedia are no current for I felt I needed an antibiotic just to stay there.
I had taken out Trip Insurance and would have left immediately in seeing the facility but unfortunately, our friends did not and did not plan their stay with Expedia.

I feel websites such as Expedia should recommend photos to be updated every 2 years for even Expedia's website advised a 4.7 out of a 5.

There was a lot of yelling and arguing and wondered if guns would be blazing.

Leisure Friends

8/10

Excellent

17 Aug 2025

Robert

Nothing fancy …. It was good for a one night stay over… Water pressure could have been better in shower and pool was closed due to maintenance issues . Front desk personnel was very nice and friendly

Business Partner

10/10

Exceptional

02 Aug 2025

Blair

Staff was amazing loved my room definitely coming back!

Leisure Partner

6/10

Pleasant

31 Jul 2025

thomas

The bathrooms were not cleaned very well. Some areas had some soap scum that was a half an inch thick!

Leisure Partner

10/10

Exceptional

30 Jul 2025

richard

will stay again

Very helpful staff and convient.

Partner

2/10

Poor

26 Jul 2025

Sandra

The two or three people we saw were working their butts off. For our breakfast, the front desk clerk came and took our order and then went and cooked it. Dinner the previous night was also sketchy. Half of the ingredients in the menu weren’t really available. I would never stay at this hotel again.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Caroline

Love the property walking distance to restaurants and coffee shop available. Clean and perfect for quick stay. The only inconvenience this weekend was that the pool was closed under maintenance. Pillows were very soft so if you don’t like soft pillows bring your own.

8/10

Excellent

16 Jul 2025

Jill

This hotel could use a good scrubbing, especially the shower, but it was a great value and location so I’m happy with our choice.

Leisure Family

8/10

Excellent

14 Jul 2025

Eartha

The property was clean. Staff

8/10

Excellent

07 Jul 2025

Katherine

Needs to update bathrooms and tv

Leisure

10/10

Exceptional

06 Jul 2025

Peter

Loud street noise from top floor, courtyard facing room, balcony was dirty, no active exhaust in bathroom, housekeeping was extremely polite but only half cleaned.

Leisure Family

8/10

Excellent

06 Jul 2025

David

Housekeeping was awesome!! Clean room everyday without even asking for the service!

Leisure Family

10/10

Exceptional

05 Jul 2025

Samantha

Great Hotel

Wonderful!

Friends_and_family Family

8/10

Excellent

21 Jun 2025

Janice

2 night stay

The hotel overall was nice but the floors in the room needed to be mopped. My husband stepped on a piece of blue glass in the room and the floor was dirty in the bedroom and bathroom . Other than that it was ok.

Partner

2/10

Poor

19 Jun 2025

Sara

Room was not available for check in on time, and the receptionist was very rude about it. Our room felt damp and smelled like mildew. There is no fan for the shower.

10/10

Exceptional

18 Jun 2025

Dori

This property is close to everything you may need on a trip

Leisure Family

10/10

Exceptional

16 Jun 2025

Marco

Pleasant stay

Partner

8/10

Excellent

15 Jun 2025

Wanda

The hotels needs an upgrade. I slept in a dip in the bed. The bathroom had rust down the back of the toilet and the wallpaper in the bathroom was coming off the wall. Two of the wash clothes were stained. We did not use them. It looked like the AC unit was getting ready to fall off the wall.

We mentioned this to the front desk when we checked out.

We did not take pictures.

Leisure Family

6/10

Pleasant

14 Jun 2025

Richard

Not what expecting

The room did not live up to the pics online. As soon as we walked in I saw the towel bar had been pulled off the wall and was laying on the floor. The toilet had also been used and never flushed. We were just dropping our luggage and running back out. I let the front desk know and i felt like they either already knew, or didn't care? Either way it was a short trip but was not impressed.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Rhiana

Bathrooms felt a bit outdated and there were stains on the couch in the room. Otherwise the hotel is decent for the price.

Leisure Partner

8/10

Excellent

11 Jun 2025

richard

Not as good as I would’ve expected

Business

4/10

Poor

09 Jun 2025

Janet

The hotel was a little run down looking. The room was near the lobby and it was loudThe room was not the best. It looked like it needs a renovation.

10/10

Exceptional

27 May 2025

Bryan

Great Stay

Great Stay

Self

10/10

Exceptional

26 May 2025

Joseph

The staff member at the bistro on Sunday night could have been more kind and helpful with what was offered for dinner.

Leisure Friends

10/10

Exceptional

25 May 2025

Marco

Peaceful

Amazing stay

10/10

Exceptional

23 May 2025

John Chadderton

Location was conducive to our needs

Leisure Family

10/10

Exceptional

23 May 2025

William

Nice hotel. The check in was easy with a very nice employee. The room was clean and comfortable. There was a very nice gentleman working at the Bistro who was very helpful. Would I stay here again. Yes !

Business

4/10

Poor

19 May 2025

Shannon

I made a quick trip to Virginia to see my son before he left on deployment. Wanting to stay near his base, I booked at the Marriott since it had the accommodations I was looking for, such as, free breakfast, a pool for my younger son to swim, and a gym. After looking at many hotels in the area, this one checked off all the boxes. Unfortunately it was not what was advertised. Breakfast was not included in the stay (even though it was advertised as offering a free continental breakfast), the pool looked like it hadn’t been cleaned in years. No filter or pump. Just disgusting still water, not to mention the garbage all over. Very dirty. The gym also looked like it was never cleaned. Our bedding had blood stains on it and the room all around was just very visibly dirty. Do not recommend.

10/10

Exceptional

09 May 2025

Shirley

Nice quiet property, friendly accommodating staff.

10/10

Exceptional

06 May 2025

Jennifer

The woman who greeted me on May 5th (pm) was super friendly and a great first contact at the hotel. She was efficient checking me I , and let me know about all the hotel had to offer. The room was clean and quiet. It was a quick overnight but I'd stay at this hotel again.

10/10

Exceptional

03 May 2025

Lisa

Stay was comfortable. Staff was kind and helpful.

Business_and_leisure Self

10/10

Exceptional

01 May 2025

Jerrald

Excellent hotel

Very clean hotel with good service and amenities, great location

Partner

4/10

Poor

25 Apr 2025

Ken

Disappointed!

Room was outdated, furnitures were not cleaned- stains on sofa, floor was dusty, table was unbalanced, bathroom’s fan never worked. And the room had old smell. Marriott should be in better conditioned. Disappointed!

Partner

10/10

Exceptional

24 Apr 2025

Roger j

It’s a good place to hang your hat

10/10

Exceptional

20 Apr 2025

Merlyne

Would highly recommend to family and friends

Business_and_leisure Family

10/10

Exceptional

20 Apr 2025

Tyler

Parking

8/10

Excellent

20 Apr 2025

Merlyne

The rooms are clean and quiet and very close to any type of food you want

Business_and_leisure Family

10/10

Exceptional

15 Apr 2025

Marlene

Would like have had a hot tub. Pool was really chilly.

Leisure Family

10/10

Exceptional

14 Apr 2025

Lavon

Great

10/10

Exceptional

14 Apr 2025

Lavon

This was my second time staying here great

Leisure Partner

10/10

Exceptional

14 Apr 2025

Marco

Peaceful

Self

10/10

Exceptional

08 Apr 2025

Anthony

Happy

Business_and_leisure Self

4/10

Poor

06 Apr 2025

Kenzie

The hotel was okay, but not worth how much I had to pay. It wasn’t the cleanest, the air never got cool, and there was blood on the sheets.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Joyce

Great rate, knowledgeable staff, friendly. Bed was comfy, clean room with balcony.

Leisure Self

10/10

Exceptional

25 Mar 2025

Tyler

Had everything we needed plus a king size bed and amenities. Stayed at the lodge at kiln creek and this was overall more convenient and half the cost

Leisure Partner

10/10

Exceptional

17 Mar 2025

Pam

Friendly staff and clesn

Family

10/10

Exceptional

12 Mar 2025

Debbie

Amazing

Leisure Partner

10/10

Exceptional

09 Mar 2025

Tonya

Our go to hotel when staying in Yorktown. Clean, friendly staff and great location!

10/10

Exceptional

03 Mar 2025

John

Very nice!

4/10

Poor

02 Mar 2025

Verified traveler

Terrible front desk service

Well I walked in and the young lady never acknowledged me. I know she heard me walk in but she ignored me and continued to play on her phone. I said excuse me can someone check me in if she gave me a nasty look like I was wrong or something for speaking up. I shouldn’t have to ask for help when I’m checking into a hotel. She was very rude. She never told me anything about breakfast never told me anything about Wi-Fi. I had to ask questions. She never told me how much the payment was for the hold fee. Nothing. she was very quick and rushed me just so she could sit back down and do nothing. You all need to have a new front desk person on that shift.

Self

8/10

Excellent

02 Mar 2025

Inga

Good hotel, convenient location for my trip. 10 min to colosseum. A lot of dining and shopping around

Leisure Self

10/10

Exceptional

02 Mar 2025

Carolyn

Staff

Helpful Staff

Friends_and_family Family

2/10

Poor

01 Mar 2025

Tijara

Pretty lame stay. The floors looked as if they hadn’t been clean, there was hair stuck to the window drapes, as well as on the floor. Pretty gross in my opinion. The bed was uncomfortable thank goodness we only stayed one night. I would not stay or book online again, at least not at a Marriott.

Business_and_leisure Partner

8/10

Excellent

23 Feb 2025

Zachary

Fantastic

4/10

Poor

13 Feb 2025

Jacquelyn

Property
Was dated. Bathroom shower/ tub leaked. No carpet or rugs. Difficult to adjust temp. Clean but minimal

Leisure Family