Super 8 by Wyndham Newport News

United States , Norfolk - VA
Newport News, 110 Traverse Road
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100 reviews shown

8/10

Excellent

26 Oct 2025

Barbara

Night crew was extremely loud, partying outside of the office @ 3 am

Friends_and_family Family

2/10

Poor

22 Sep 2025

Christian

The pictures on the website did not do the property Justice. I don't think it was the same hotel in the pictures. When I went to get ice the ice machine didn't work, but I did notice gentleman loading filming equipment from a Cadillac Escalade into a hotel room, presumably to make a motion picture which requires a hotel room. The three kids standing outside my room. When I went to open the door all had ankle monitors on. I suppose the neighborhood could have been better.

Business

2/10

Poor

05 Sep 2025

Taylor

When I first arrived at the location, my hopes or high that I have found a decent hotel to stay for the night just as I expected. I was wrong. I was traveling with my significant other when we decided to go get something to eat, but we wanted to check in first so we can drop off our stuff and make sure that the room was decent when we arrived back upon further inspection. The air filters needed to be replaced Bedsheets needed to be severely swapped out, and the mattress was soaked in Dried urine And they had little black spots on the mattress, cover and mattress. Next, I saw that the towels in the bathroom were not up to par either due to the stains in mysterious red stains that were on the hand towels as well but I do have a video of the bedsheets soak in somebody else’s blood and body fluids… So yeah, anybody else that wants to pour money into this poor establishment be my guess… but I definitely got compensation afterwards and immediately got my refund on the spot due to unsanitary conditions because when I asked for another room, owner of the property told me that all of the rooms were the same way.

Leisure Partner

6/10

Pleasant

04 Sep 2025

Jacob

The staff was very helpful, but they don’t do much else from what I noticed. Everything just seemed outdated and the area is super sketchy. For example: random people will knock on your car door window asking you to roll it down for whatever reason.

Business Self

10/10

Exceptional

03 Sep 2025

Pamela

Great place. Different shops and food places to go to nearby.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Jamila

There was very visible dirt, hair, and God knows what else on the inside bathroom door. I asked them to clean it because it should have been cleaned before anyone checked into that room. No one cleaned it. I had some alcohol wipes and was able to wipe off some of the dirt and dark colored \"stuff\" off of the door but it needs a good cleaning and sanitizing.

And it looks like there is mold/mildew on the chalking in the shower

Some of the other guest were \"rambunctious\" - very loud and disruptive with arguing and cursing.

We got in very late and check in was smooth.

Business_and_leisure Partner

2/10

Poor

26 Aug 2025

Wayne

dirty

10/10

Exceptional

15 Aug 2025

Nakenia

Room was very clean and staff was very accommodating and the location was close to everything

Leisure Self

2/10

Poor

11 Aug 2025

Lisa

The panhandlers kept approaching us and walking around the property. Didn’t feel safe to only find bullet hole in the window when we were leaving.

10/10

Exceptional

31 Jul 2025

Barbara

I felt unsafe at times with some of the people on the property esp at night. I adn’t sure if they had rooms ir were visiting.

Leisure Self

8/10

Excellent

31 Jul 2025

Barbara

Bery nice staff HELPFUL!

Leisure Self

2/10

Poor

27 Jul 2025

Tyler

DO NOT BOOK. Room had no air conditioner, holes in the sheets, water didn’t get hot. Crackhead smoking in the stairs.

2/10

Poor

27 Jul 2025

Roger

When we arrived the mgr. said there was a problem with the room. After about 20 minutes of him conversing with a staff person on the phone they came to the conclusion to give us a free upgrade to another non-smoking room free.
We went to the room and it smelled of smoke instantly. This must have been a previous smoking room because of the smell,burn holes in all the sheets and burn marks on every counter.
While trying to sleep there was constant door loud closings and .... oh yes the loud arguments that went on outside our door from 2am til 4am, but at least nobody got shot.
As for 2 star hotels this didn't make it. I don't know what you need to be a 1 star hotel but I think we need a new rating system to include a nebula at the bottom so this motel can get a true rating.

10/10

Exceptional

04 Jul 2025

Marion

Friendliness

Business Self

4/10

Poor

25 May 2025

Clifford

Pick again

Dirty room. Missing cushions on the sofa stained with who knows what…. Bed cover stained with who knows what.. dirty shower and Newport News Police at 7 AM to quell a domestic dispute.

Business

2/10

Poor

29 Apr 2025

Tracy

This is in a questionable area! Many people hanging around and wandering through. Found a syringe in our bathroom. UNACCEPTABLE!!

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

cassandra

It was ok

2/10

Poor

27 Apr 2025

Tammy

Absolutely Nasty!

This hotel is absolutely horrendous! DO NOT STAY HERE! We had to change rooms 3 times and ended up leaving without a refund. The first room had blood all over including the bed. The second room had cigarette burns all over bed spreads, ac and tv didn't work. I asked for a refund from the front desk person and he called the manager who said to put us in a different room. The third room had vomit all over the bed platform and the carpet, the bathroom door wouldn't work The toilet did not flush and the door wouldn't shut. The entrance door had no deadbolt. I have called Wyndham to file a formal complaint. I tried to share pictures of all 3 rooms but it will not let me upload.

Friends_and_family Family

10/10

Exceptional

16 Apr 2025

Michael

The staff was great

Leisure Partner

2/10

Poor

31 Mar 2025

Zenilda

Toilet started leaking

Leisure Partner

10/10

Exceptional

20 Mar 2025

cassandra

It was ok

2/10

Poor

04 Feb 2025

Betty

My family and I traveled from Illinois to SC for my son’s graduation from basic training, we drove from SC to Newport News on November 28 (Thanksgiving Day) we only needed it for one night so I went a little cheaper than I usually do. We unloaded our car got to our rooms they were ok but again it’s for sleeping . We decided to go out for dinner , on our way out we encountered a man running from the police up the stairs my family was coming down . 3 other cop cars pulled up They pulled guns on him , I pushed my granddaughter behind me, we ran to our car realizing we were blocked in by police cars finally they moved one car and we left out of the parking lot . I decided right then we were not staying. We left to find another hotel. When we returned they had him in the cop car . But other questionable people were outside.My husband went and told them we were not staying. Not able to get a refund due to me booking through a 3 rd party . Was very disappointed that Expedia doesn’t physically check these hotels out . This area was very rundown . And I would say dangerous. I was scared with 2 military men and my husband with me. Women should not go there alone.

Business_and_leisure Family_with_children

4/10

Poor

24 Dec 2024

Glen

It wasn't in the best location. They had a heavy metal fence and sliding gate to protect the property.
I went to the trouble to do the online check in, and they had me do all of the same check in activities when I got there.
The bed frames were all metal and creaked a fair bit. The bathroom door opened inward to a small bathroom and stuck.
I can say it was convenient to CNU, was clean, and not too expensive. So maybe just average for what I paid.

Leisure Family

2/10

Poor

17 Oct 2024

Ariana

Terrible

4/10

Poor

31 Aug 2024

Taronda

Not what I'm used to

Just wasn't what i expected or am used too. There were people hanging outside the room and around the steps. It made me and my family rather uncomfortable. The room smelled and the bathroom wasn't clean. Heck the bathroom door wouldn't even shut. I'm not used to these type of hotels so its just not for me.

Friends_and_family Family

2/10

Poor

25 Aug 2024

Lamere

DIRTY. refused me a room tried to make me pay deposit when I already booked thru Expedia

2/10

Poor

24 Aug 2024

Audrey

The first customer service work on the phone was very rude n hung up on me and the lady as the front window charged me $20 that I would get back at check out after I was already at property n paid for my room.

Leisure Pet

4/10

Poor

18 Aug 2024

John

Too many bugs

Business Family

2/10

Poor

04 Aug 2024

Pamela

We had 4 rooms and we didn’t stay after seeing the appalling condition. There was probably a dead hooker under the bed. It had a 7.0 rating??????? If I could attach photos I would. It smelled like raw sewage. Most disgusting place I’ve ever seen.

2/10

Poor

01 Aug 2024

Shigufta

Place was dingy and dated. Staff were very inattentive. The water would not get hot. I reported this and was told maintenance would check it. Then I was told to let it run for 20 minutes. I ran the water for half an hour with no success. I reported this again and then was given another rooms shower. There isn’t any hot tea or coffee- no juices, not a thing for breakfast. There were several shady, underdressed women lurching around. I would not stay here.

Leisure Family

6/10

Pleasant

28 Jul 2024

Verified traveler

The room was clean smelled a little musty. Bathroom configuratin was weird light switch behind the door. Light came in around door and through the curtians.

Partner

8/10

Excellent

06 Jul 2024

Brian

It was a place to sleep

Leisure Partner

8/10

Excellent

03 Jul 2024

Audreanna

Smoking rooms

6/10

Pleasant

30 Jun 2024

Wilhelmina A.

Expected a little more in decor and only one waste basket

6/10

Pleasant

22 Jun 2024

Mark

Practical sleep

The positives: the room was clean. The bathroom looked like it was remodeled recently. The Air conditioner worked and the water was hot to take a shower. All I needed was a bed and shower and that worked. However, it was supposed to be a non-smoking room, but it smelled like it had been smoked in and cleaned. I was on the second floor and there is no elevator. Overall it was practical and inexpensive.

Business

8/10

Excellent

21 Jun 2024

Anthony

Nice for the price

It was quite and the best part was my car was parked right in front of my room and there was a window for me to look at it

Friends_and_family Family

6/10

Pleasant

19 Jun 2024

James

Just what I needed

Near the interstate. Perfect place to crash for the night.

Self

2/10

Poor

11 Jun 2024

Crystal

Frustrating

The stay was very frustrating. I got a room with no Wi-Fi and called the desk repeatedly to talk to them and work out a solution. They gave me multiple suggestions all of which didn’t work. And wouldn’t move my room. I needed to do work on my lap top so it made me in trouble with work

Business

6/10

Pleasant

09 Jun 2024

Song Kyu

Bugs in room. WiFi was very weak. Front desk was inconsiderate and rude.

Leisure Family

6/10

Pleasant

06 Jun 2024

Jamere

Decent . What I needed for a night stay.

4/10

Poor

03 Jun 2024

christopher

Reviews were accurate. Bring your own bedding. Hair on sheets that were provided. If taking a shower at popular times may get no hot water and had to put a towel down inside tub. Breakfast was bananas powdered donuts and coffee. Room was large and better than expected by outside. Staff was helpful when we needed something.

Leisure Partner

2/10

Poor

27 Apr 2024

Lorenzo

The sheets and all was dirty. Bugs on the bed and room stunk

6/10

Pleasant

11 Dec 2023

Jeremy

To be honest, it felt like a $50-$60 room… not $110. It is an old run down building, very noisy during the day and at night, and just isn’t in a great area. Stains on the blankets, linens, and even towels… (pro tip this is why we always bring our own blankets and towels. Even the nice hotels don’t wash stuff properly IMO.)
3 out of 5 stars overall. The people running the place were very nice and did swap our rooms when the first “non smoking” room smelled like someone had just smoked in it.

Leisure

6/10

Pleasant

05 Nov 2023

Verified traveler

You get what you pay for

Very old motel. It was clean and bed was very comfortable. They said they had breakfast in the morning but it was coffee, apples and cookies bought from a store. Very disappointing. Hot and cold water were hooked up backwards

Partner

10/10

Exceptional

27 Oct 2023

Garrett

Looked kind of suspect from outside but room was actually good and ac unit quieter than most hotels

Self

8/10

Excellent

09 Oct 2023

Verified traveler

Not bad for the price.

Overall, not bad for the price. It's an older hotel, but relatively clean. The bathroom was clean except for the door, which showed some dirt. Bed was clean and comfortable. The bed spread could be washed, but I don’t use them. I stayed 2 nights and the room was tidied for me in-between. Sadly the wifi password didn't work, and I could not get attention at the front desk the next morning.

Self

6/10

Pleasant

24 Jul 2023

David

You get what you pay for.

Arrived at 11 PM and had to ring the doorbell numerous times before somebody would let me in the office for check in. The room was OK but had maintenance issues and not user friendly. For example, the bathroom faucet handle easily came off and wall that held the shower head had an internal water leak. You also had to run the shower for a few minutes to get hot water. The bathroom faucet had 10 seconds of cold water available. No folding luggage rack and to turn on bathroom light, you had to walk in bathroom and go around door to find switch. After 1st night, maid took my used hotel-provided shampoo but didn’t replace it and after 2nd night, maid took used and clean bath towels and didn’t replace. Had to use 2 hand towels after my last shower. This hotel is a text book case of immigrants buying what they hope is a cash flowing business but either don’t know what the hell they’re doing or are too cheap (or don’t have working capital) to do the right things. Either way, not good for the brand or their customers.

Self

6/10

Pleasant

08 Jul 2023

Bradley

Underwhelming but fine

When we arrived, the black iron gate around the property was concerning. We felt like we were suddenly in a bad neighborhood even though it was actually a nice area of town. Once we got in the room we were greeted by a very large almost-dead cockroach in the bathroom. When we got over those two first impressions, our stay was fine. Friendly staff, comfortable beds. Minimal breakfast. Would not say here again.

Friends_and_family Family

8/10

Excellent

11 Jun 2023

Monica

10/10

Exceptional

21 May 2023

Michael

Grocery and multiple restaurants within a couple minutes walk. The Turkish and Mexican restaurants are delicious!

Leisure Family

10/10

Exceptional

07 May 2023

Raymond

You'll be pleasantly surprised

So much better than I imagined for the price... Overall surprisingly satisfied

Friends_and_family Family

8/10

Excellent

27 Apr 2023

diego

Great hotel as a place to stay for the night. Staff was amenable and offered coffee as we checked out.

Business Friends

6/10

Pleasant

09 Apr 2023

Andrea

Price not bad, but needs to be cleaned better

For the price it wasn’t to bad, the bed is very soft and only 3 cheap pillows, dislike the cleaness of the room as there was a used condom wrapper on the couch…

Friends_and_family Family

8/10

Excellent

07 Apr 2023

Adrian

They let me check in early. I always appreciate that.

Business Family

2/10

Poor

30 Mar 2023

Fatimah

This not super standards that’s why I wanted to stay at the one on Jefferson Ave

Leisure Self

6/10

Pleasant

21 Feb 2023

Brian

Good location. Very convenient to restaurants, shopping and necessities.
Room wasn't dirty but wasn't supper clean either.

Leisure Family

2/10

Poor

25 Nov 2022

Adam

The staff was rude and they wouldnt even give me my receipt when i checked out

Business Family

2/10

Poor

30 Sep 2022

Ashley

rooms smelled like steal water and cat pee, had to clean and spray room. Bathroom floors was dirty as well. pictures of place when booked, wasn't same in person! Didn't have pool like information said as well as breakfast included, on top of now blow dryer in room either. When asked in office they said we don't have any of that and never was nice or said sorry or discounted is for room bc we were lied to and mislead. Pictures online didn't match in person other than bed cover was same

Leisure Family_with_children

4/10

Poor

26 Sep 2022

Peggy

The room smelled good but there were a lot of fingerprints everywhere. The bathroom was not painted and the tub had hair in it. The bed was very lumpy and squeaky.

Friends_and_family Family

10/10

Exceptional

21 Sep 2022

John

Clean comfortable quiet

A clean quiet comfortable great value

Business Self

10/10

Exceptional

17 Sep 2022

Verified traveler

Clean quiet comfortable

Clean quiet and comfortable very hospitable hosts. I love this place the value is flamazing always restful and clean I love the peoe that run the place they make me feel at home.

Business Self

10/10

Exceptional

13 Sep 2022

John

Clean comfortable and quiet

Amazing experience..clean comfortable and quiet!

Business Self

10/10

Exceptional

12 Sep 2022

Verified traveler

Quiet clean comfortable

Excellent night's sleep in a quiet clean comfortable room. Great restaurant next door with Mexican food

Business Self

10/10

Exceptional

12 Sep 2022

Verified traveler

Quiet clean comfortable

Amazing and great quiet clean comfortable room I slept great

Business Self

10/10

Exceptional

09 Sep 2022

Verified traveler

Excellent renovated clean comfortable quiet clean

Amazing and great value quiet clean and comfortable

Business Self

10/10

Exceptional

30 Aug 2022

Gileine

First time staying at this hotel & it was ok staff was very nice the room was very clean had wifi,cable,fridge & microwave for the price that I paid for the room can’t beat it

Friends_and_family Family

8/10

Excellent

23 Aug 2022

Hector

Quiet area, the room clean and comfortable.Iwould stay again

Leisure Family

8/10

Excellent

22 Aug 2022

Diane

Good value for the price

Leisure Family

10/10

Exceptional

22 Aug 2022

Gloria

I was a good stay to go to Busch Gardens.

10/10

Exceptional

20 Aug 2022

suzzanne

I was totally pleased with my stay. The smell was beautiful and that made it worthwhile.

Business

10/10

Exceptional

15 Aug 2022

denisse

Great value hotel. Clean all around. Close to everything

Leisure Family

8/10

Excellent

15 Aug 2022

ROBERT WEBBER

A hidden gem

A hidden gem

Business

2/10

Poor

06 Aug 2022

Lourdes

Not what described. Not recommended.

10/10

Exceptional

30 Jul 2022

Genesis

Hotel looks clean and not over packed . Front desk are very attentive and friendly. Definitely would recommend this place to anyone visiting Busch Gardens. Doesn’t brake the bank and within 23mins . It very basic but I knew we were only really sleeping so it’s perfect for my family .

Leisure Family_with_children

4/10

Poor

25 Jul 2022

Regina

The staff was very friendly but the property was in poor shape. Terrible area. The rooms were dirty, bugs (mostly roaches) everywhere dead and alive. Overall just not the best experience.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2022

Nichelle

Clean and easily accessible

Leisure Family_with_children

6/10

Pleasant

22 Jul 2022

Phyllis

Our room was very clean and quiet. We had a restful stay.

Leisure Partner

10/10

Exceptional

03 Jul 2022

John

Excellent clean and comfortable great nights sleep

Excellent clean and comfortable great nights sleep

Self

10/10

Exceptional

21 Jun 2022

DeShaun

It was amazing

Friends_and_family Friends

2/10

Poor

11 Jun 2022

Chadwick

There was a huge gap under the door which allowed for bugs to enter the room and the cool air from the AC unit to escape. The lock on the door literally fell off from the door. The refrigerator did not work along with the TV remote. Additionally, I was concerned that there were bedbugs so I slept on the couch.

Leisure Self

10/10

Exceptional

11 Jun 2022

Verified traveler

Clean comfortable and quiet

Amazing stay clean and comfortable.. this hotel I always enjoy staying at .. The people running it are great at what they do and it shows... Always a great restful night here! There is so much right by

Partner

10/10

Exceptional

07 Jun 2022

DeShaun

It was n excellent stay.

Friends_and_family Family

2/10

Poor

29 May 2022

Tanaire

Not Lgbt friendly, area dud not seem safe,

Business Family

10/10

Exceptional

27 May 2022

Robert

Great place.

Very clean and great condition… I highly recommend to anyone needing a quiet place for the night…

Friends_and_family Family

6/10

Pleasant

23 May 2022

Timothy

Fishing Trip

Nice sized room, however the room could stand some updating and repair. Vinyl baseboards were peeling away from wall, and the bathroom was poor design. You had to walk in, close the door to get to light switch.

I would stay again, but a renovation would be good

Self

2/10

Poor

13 May 2022

Kevin

Horrible front desk attendant rude non caring… appeared to be remodeling but they need to just through the whole building away… staff there is also very nosy and will peep through your peep hole

Business Self

8/10

Excellent

11 May 2022

Michael

Room was right beside the office. Very noisey.

Leisure Self

6/10

Pleasant

01 May 2022

Darrin

The staff was very friendly. The floor could've used a good vacuuming for thr carpet and the bathroom needed a good sweep and scrub. Also door was warped and you could easily see outside and there was enough room on the bottom of the door for outside critters to come inside although i didn't see any

Business_and_leisure Self

10/10

Exceptional

19 Apr 2022

suzzanne

Ima Register Nurse.

The room was very clean and fresh smelling. Bathroom was very clean and tidy. The room suited me because it was quite just the way I liked. The manager was pleasant and considerate. I’m elderly and he noticed that a lower level was perfect for me. No stairs.

Self

10/10

Exceptional

12 Apr 2022

Rodney

Nice motel. Clean room everyday. Quite at night. Very well satisfied.

Business_and_leisure Self

2/10

Poor

12 Apr 2022

Marissa

This hotel is awful do not stay here there were cigarette holes in the blankets pubic hairs on the beds and for a hotel that claims to be non smoking the owner comes out of her room and a trail of smoke follows her and the whole hotel reeks of it. Absolutely terrible do not stay here!

Leisure Family_with_children

2/10

Poor

10 Apr 2022

Thomas

Never again...RUN

Not good. The room smelled bad, clearly they didnt vacuume, sheets were dirty. Unbelievable they charge so much for that nasty room

Partner

8/10

Excellent

01 Apr 2022

Thirsthen

tbh it’s honestly worth $60 a night , nice and cozy .. staff was nice and friendly

Leisure Family

4/10

Poor

26 Mar 2022

Michael

It’s a cheap place to sleep. Unfortunately, the comforter on the beds often have cigarette burns on them. The fact that is acceptable to the housekeepers & mgmt. tells you what you need to know. The bar is pretty low. The front desk is alright but If you book online - make sure your reservation is correct b/c they will do NOTHING to change it.

Business Self

8/10

Excellent

21 Mar 2022

Dania

It was a very pleasant experience, the rooms were clean, they gave us the rooms on time, they have everything you could need, if I would definitely stay there again.

Business Friends

10/10

Exceptional

17 Mar 2022

Darrell

Property was clean as usual and no problems checking in or checking out.

Leisure Self

2/10

Poor

13 Mar 2022

abdelilah

cheap amenities misrepresenting

Business Self

10/10

Exceptional

05 Mar 2022

Darrell

Check in is a breeze less than five minutes. My room was clean and everything worked. The staff always treat me with respect and the place is always quiet. It’s good to know I can go somewhere to get away from the riffraff.

Leisure Self

2/10

Poor

04 Mar 2022

Michael

Nasty rooms and staff

Room was nasty and so was clerks attitude

Friends_and_family Friends

8/10

Excellent

14 Feb 2022

Claire

It was nice and quiet, the wifi needs to be stronger it kept dropping signal and the pillows sucked also the blankets on the beds are very thin and the placing of the light switch in the bathroom is crazy

Leisure Self