The Ambassador Seoul

The Ambassador Seoul - A Pullman

South Korea , Seoul
SEOUL, 287 Dongho-Ro Joong-Gu Seoul 100-855 South Korea
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Sean

I had a great stay at the Ambassador Seoul Pullman Hotel and would rate it 4/5.
The hotel was very clean, and we loved the Executive King room. It was spacious enough for me and my girlfriend to relax comfortably. The city view was great, and the bathroom—especially the bathtub—was a highlight. Housekeeping also did an excellent job keeping the room fresh and well stocked.
The location is very convenient, with coffee shops and stores nearby. There are also two GS25 convenience stores within a short walk—one behind the hotel and another near the train station down the hill. The subway station itself is not far and easy to reach.
Breakfast on the upper floor had a beautiful view and great atmosphere. Most of the food was good, though one fish dish was just okay. The coffee machine was also a bit complicated to use and could be more user-friendly.
The front desk staff were professional and polite, and they communicated well in English, which I appreciated. However, they sometimes seemed a bit strict or reserved.
One small improvement would be the bathroom glass panel, which makes it difficult to watch TV from the bathtub due to the tint.
Overall, it was a very enjoyable stay and I would gladly stay here again.
⭐ Rating: 4/5

Partner

8/10

Excellent

10 Feb 2026

Steven

Without exceeding expectations, overall it was a pleasant experience for a five star hotel stay. The room was modern and very clean. The hotel amenities were good. Staff were responsive, professional and friendly.

Leisure Self

10/10

Exceptional

24 Jan 2026

Madelyne

very attentive staff and the room was superb

8/10

Excellent

09 Jan 2026

Joan

The hotel room was perfect. The staff very accommodating. The location a bit far from the subway station approx 10 mins uphill walk to the nearest one. Overall we had a great stay.

Leisure Family

10/10

Exceptional

02 Jan 2026

Tran

Very clean room, great service, good location. We had to call the reception couple of times for things and they were very prompt with their help.

8/10

Excellent

31 Dec 2025

Yifan

It was a nice experience, although some of the staff do seem a bit aloof.

Leisure Self

10/10

Exceptional

26 Dec 2025

Justin

Best !!!

Leisure Family

10/10

Exceptional

18 Dec 2025

Sharon

Room is clean and big with proper wardrobe to hang our coats and when are back.

I love the nespresso machine in the room because I can make a cup of coffee easily.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Andrew

Large rooms, comfortable beds and welcoming environment. Although we had limited interaction with hotel staff, they were pleasant and nice to deal with when we did require their assistance.

Also great that the front desk spoke English.

Leisure Family

8/10

Excellent

26 Oct 2025

Jeannie

I did not go to the $119 buffet for any meals, but I was told by other patrons that it was excellent. I don't eat enough to justify that price tag. The lounge servers were excellent and very accomodating. The room was in fairly good shape and overall the hotel was clean. It's a little remote compared to other hotels in terms of nearby shops, but it wasn't too bad. You can get the orange line metro pretty easily but there is a little hill that you have to walk up when you return, just FYI. Food options in the hotel were meh and the other resteraunt there was good but pricey.

Business_and_leisure Friends

10/10

Exceptional

25 Oct 2025

Andrew

Room was spacious and comfortable. Many room facilities were “smart” controlled which was great.

Complimentary coffee and water was appreciated.

Close by subway line but not a lot of things near the hotel. Not a bad thing.

Leisure Friends

10/10

Exceptional

22 Oct 2025

NICOLE

Such helpful staff. We needed help with a few things and someone at the front desk was always available and willing to assist. The bed was unbelievably comfortable, the location was right near a subway station and multiple bus lines which get you everywhere you need. Get a t-money card & load with credit which lets you tap on and off to all trains and buses as you go. We didn’t dine at the hotel restaurant- plenty of walkable options nearby if you want to try them. The laundry service was way too expensive- you can just buy new items for the prices they charge!

Leisure

10/10

Exceptional

19 Oct 2025

Guillaume

family stay, very good service

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Alexander

The room felt really nice and chill. Amazing view with the breakfast feeling very balanced with different options. It was also very close to transportation so every part of Seoul felt very accessible

Leisure Self

10/10

Exceptional

24 Sep 2025

Peter

No complaints!

Room was clean. Staff was helpful. Great gym and pool area. Rooms are quiet. Would stay again.

Partner

8/10

Excellent

24 Sep 2025

Wince

Good location and good breakfast buffet but make sure you buy it When booking your room otherwise very expensive to buy there . Very

Partner

4/10

Poor

19 Sep 2025

Russell

The cleaning staff didn’t sweep the carpet as chips were left on the floor from previous night. Shampoo was not refilled, tissue was not refilled. Shower door was loose. Main room door is slight misaligned thus requiring extra effort to close. Noise from adjacent room were audible almost every night of our 5 night stay. Two nights had couple arguing through out the night. No shops or restaurants within 10-12 mins of walking. This should be a 3-4 star hotel at best.

Leisure Family

10/10

Exceptional

18 Sep 2025

Sherman

Very nice hotel however, my only complaint would be the poor explanation during check in that the outdoor pool usage was an extra charge. We weren’t made aware of that until we went to use the pool and were told it was reserved for certain guests. The next day when I went to the front desk to inquire I was told my room didn’t include the pool, didn’t even know that was an additional fee when booking.

Friends_and_family Friends

8/10

Excellent

11 Sep 2025

Warren

The room was beautiful and luxurious with a nice view of the mountains. Situated close to a subway station.
The Groceria on the ground floor (restaurant) had good lunch food.
However the bathroom in our room smelled bad.

8/10

Excellent

10 Sep 2025

sook

Front service staffs need to be more friendly w smile. Felt so different from Shilla Hotel staffs who really treated guests professionally.

Partner

10/10

Exceptional

01 Aug 2025

Casey

The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Adriano

Excellent property. Close to metro and outdoor dining

Leisure Partner

10/10

Exceptional

25 Jul 2025

Kim Anh

Everything was great about this hotel. The only thing I did not Like was that they scolded us for taking our coffee out from the buffet to the Lounge Area. Seemed a little rigid to me!

Leisure

10/10

Exceptional

17 Jun 2025

Jenny

Fui con mi hijo y la.pasamos muy bien, el hotel es comodo, acogedor, limpio. Esta cerca de la estacion de metro.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Jordan

Amazing stay at The Ambassador Seoul! Impeccable service, elegant rooms, and stunning Namsan Tower views. Top-notch dining and perfect location near attractions. Staff went above and beyond. Highly recommend for luxury and comfort in Seoul! Can’t wait to return.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Dejan

It is nice hotel with excellent service in the restaurants and delicious food, excellent reception service and excellent room cleaning service, pool/yakuzzi etc. Rooms are comfortable, everything is working. Convenient location and communication. We were enjoying stay in this hotel very much and can strongly recommend for others.

Leisure Family

10/10

Exceptional

30 May 2025

FERDI

Everything about this Hotel was fantastic. The rooms, amenities, Dining Options, Bar, Coffee's, absolutely spot on.

Business

8/10

Excellent

29 May 2025

Paul

Ambassador s is ok

Expensive breakfast with plenty of choices didn't bother to go again
It's a little bit out the way from the city and if you wanted to do stuff in mind don't get a hotel closer

Partner

10/10

Exceptional

18 May 2025

Donna lee

The family room is very nice. It's a smart room. They clean and provide towels, water etc daily . Personnels are helpful and pleasant. Our view from the family room is amazing!! We can see the Seoul tower from our room. The only thing I don't like is the poor access to subway. We practically call Uber taxi each time. A bit hefty for the whole duration of our stay ( 4 days). Their buffet breakfast was yummy. Variety of choices. The cafe latte is a bum!! I would recommend this hotel when your in myeongdong area.

Leisure Family

10/10

Exceptional

15 May 2025

Inyeong

1. Very clean
2. The best service ever- super kind and polite staffs
3. Good amenities- you can request for humidifier, iron set and so on. Whatever you request, they are ready to help!!
4. 5 star hotel- good laundry service!!! Don’t expect laundry machine
5. Nice breakfast. It’s a bit expensive but the quality is good. Very healthy and good ingredients
6. Easy access to everything- nice parks nearby, subway stations near by, lots of restaurants, nice location to visit Korean must visit places

We stayed here for 1 week with 5 different families. We had a family trip together. They were very helpful and kind! The price was very reasonable as well! We loved here!! Easy structure parking for free as well!! I loved their service a lot

Leisure Family

8/10

Excellent

10 May 2025

Lucas

Room is small but the hotel is nice, staff is friendly. Screen golf was worse than expected, and the rental clubs are terrible.

Leisure

10/10

Exceptional

07 May 2025

Jaykumar

Great place

Leisure Partner

10/10

Exceptional

18 Apr 2025

Amanda

It’s a lovely hotel with spacious rooms. Not many places nearby, need to walk out to find a convenience store or restaurant. Airport limousine stops here, very convenient.

Leisure Partner

6/10

Pleasant

09 Apr 2025

Tze-Ming Kelvin

Room comfort was good. Throughout my stay housekeeping replenishment was poor. had to ask almost daily for towels, coffee capsules etc. no more umbrellas to hand out on rainy day.

I asked about VIP benefits on check in but was told they were NOT an Expedia VIP hotel.

Leisure Partner

8/10

Excellent

06 Apr 2025

judy

Great location with pleasant staff

The hotel was in a great location for our last few days in Seoul. The staff were pleasant but with limited English.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Jewel

Near subway stop, direct limousine bus to and from airport, excellent dining at La Groceria, great outdoor Urban Oasis soaking pool, and extremely helpful staff.

Leisure Family

10/10

Exceptional

05 Mar 2025

Jasen

Our Stay

We spent four nights at the property in late Novemeber and early December of 2024 and was very happy with our stay. It's a clean, modern hotel with spacious, comfortable rooms, and the breakfast at the King's restaurant is outstanding. The location is good. It's a short walk from train stations and the Dongdaemon Design Plaza. I would definately stay at the property, again.

Partner

8/10

Excellent

08 Feb 2025

TAEHYUNG

Terrible idea with transparent bathroom window.

Business Self

8/10

Excellent

29 Dec 2024

Xian Feng

Staff and service is great, location is great, only gripe about this hotel is that their air conditioning doesn’t work well, I think they turn it off for most months.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Verified traveler

Great mountain view. Decent accessibility although it is located on a hilly location.

Partner

10/10

Exceptional

27 Oct 2024

RENJU

Super

8/10

Excellent

26 Oct 2024

Arjun

The hotel itself was beautiful, very clean and modern rooms. The views from the lounge were superb.

There was a distinct lack of vegetarian food options at all of the restaurants within the hotel which was disappointing.

Leisure Partner

10/10

Exceptional

19 Oct 2024

Velasquez Antonio Alexander

Sufficiently close to night markets and touristic places and sufficiently distant from them to feel out of town. Many dining and convenience stores options nearby.
Good breakfast.

10/10

Exceptional

12 Oct 2024

Amer

Cleaning staff was ok but the ladies at the reception was awesome. Every time they went above and beyond to help me and my girlfriend or any question we had. This was our first time in South Korea. Definitely recommend this place.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Dora

The room was very clean. Bed sheets were white, crisp, n clean. No orders. Bathroom was very clean. Housekeeping was excellent. The showers should have safety handles because the floors can be slippery. We had a very comfortable stay. Staff were very kind and professional. Also spoke English. The Ambassador- Pullman was a good choice!

Leisure Family

6/10

Pleasant

30 Sep 2024

Elaine

Lobby bar closes at 11:00pm, last call being at 10:00pm, kitchen closes at 9:00pm we guess? Many deadlines that aren't on sync for traveling guests that are on vacation.

We called ahead of time to the front desk to ask about the bingsu because it was highly anticipated. We called around 8:45pm to make sure they still had it and ask for the lobby bar hours. We got to the lobby bar at around 9:10pm and they said they were done serving the bingsu at 9:00pm. We called ahead on purpose because we wanted to try it and they failed to let us know that they were stopping the service.

The hotel has many great amenities but they are all at a cost. The usage of the outdoor pool, sauna, toothbrush, vanity kit, etc., is not free.

Leisure Partner

4/10

Poor

09 Sep 2024

JEONGKYU

I had selected and paid for the free breakfast option for everyone, every night, but the front desk staff told me that children were not included and that I had to pay and additional.
I explained what they were talking about but I had to explain this twice at the front desk and twice again during breakfast.
It's absurd.

10/10

Exceptional

15 Aug 2024

Jeffrey C

Beautiful hotel. Breakfast delicious.
Kind of weird that any normal changes to the room is only done through a third party booking system. Which they never returned my 3 phone calls while there. Lunch buffet I did not do because I was stopped at the door and told ahead of time is was $80.

Leisure Family

10/10

Exceptional

06 Aug 2024

Adam

Hotel itself was beautiful, cleaning maids do a fantastic job. Breakfast in the kings buffet was great but the Dinner though at the buffet isn’t worth 150k won- around £116 pp, and by 930 they rushing you out the door as close at 10pm.
Swimming pool is great throughout the day, as can be very humid. Great location for us, and like everywhere in Seoul - lots of local shops, restaurants etc nearby. The doormen are the stars of the place though/ massive help for us navigating/exploring - gave some great ideas where to go see the REAL Seoul.
Would stay there again.

Leisure Family

6/10

Pleasant

25 Jul 2024

Julia

Two parts to this review. On the positive side, reception staff were very helpful & beds were super comfy. For negative, outdoor pool came with hefty price tag and food not available in the pool terrace at lunchtime. Also, very child focused with minions stickers everywhere. Did not feel like a relaxed environment.

Leisure

10/10

Exceptional

04 Jul 2024

Edward

Lived upto my expectations

The hotel lived up to its history of service and compfort.
Staff very helpful and friendly.
Food was good.
Located little off central but easy to get anywhere.

Partner

10/10

Exceptional

24 Jun 2024

Derrick Kai Jun

Its a smart hotel.

6/10

Pleasant

15 Jun 2024

ni na

The staff unfriendly

Leisure Family

8/10

Excellent

04 Jun 2024

WILL

Quiet and comfortable place to stay with family

Family

10/10

Exceptional

10 May 2024

Steve

Great staff and clean

10/10

Exceptional

05 May 2024

Nancy

This is an amazing place perfect location and most comfortable beds.
I will definitely stay here next time.
Thanks to the wonderful staff.
Nancy

Family

6/10

Pleasant

20 Apr 2024

April

Good place to stay

Leisure Family

10/10

Exceptional

13 Apr 2024

Alixes

5 star experience!

Everything was great! Short walk to the subway. Friendly and accommodating staff. The only thing was the bed was hard.

Self

10/10

Exceptional

25 Mar 2024

Holmes

Fantastic breakfast buffet, well worth the price.

Business Self

10/10

Exceptional

18 Mar 2024

Carol Yee Yun

The room described as the pictures. Will go back again next time visiting Seoul.

Leisure Family

6/10

Pleasant

07 Mar 2024

Sung Woo

This hotel has been renivated a few years ago but I could not find much about it. Expedia Platinum was not recongnized at all. Shampoo and body washer containers were not working and had to ask for new ones. I booked an upgraded room but I could not see anything unique about it. Breakfast was good!

10/10

Exceptional

18 Feb 2024

Olayemi

Beautiful experience

Friends_and_family Friends

10/10

Exceptional

29 Jan 2024

Matthew

Quality experience, as expected of its 5-star status.

One complaint: the room was hot (28°C), and since it was wintertime the entire building was set to heat-only.

Smartphone and bedside temperature controls indicating \"cool\" mode and desired temperature had no effect, and I'm not sure why they exist if they don't work.

I suppose maybe if I wanted to heat the room to 30°C for some unimaginable reason the control might work for that?
To improve the temperature I opened the only window, a small one that opened a crack, and left it open for almost my entire stay. That made the room fall to a low of 23 and average of 26 over three days, which is still pretty warm. Staff provided me with a fan upon request, and I understand that there wasn't anything else they could do. I got the impression that this is just a fundamental issue with their centralized HVAC system or something so either everyone is on A/C or everyone gets heat, and you can't even close the vents in the room.

Other than that everything was great, including room service.

Leisure Self

6/10

Pleasant

22 Oct 2023

Sung Hee

Everything was great except the noise from hotel's renovation. Hotel did notify but it bothered me for all 4 days of our stay.

8/10

Excellent

14 Oct 2023

Seungjin

Nice place and facilities were amazing. Problem was did not have AC control the whole time and would wake up soaked in sweat. Not sure if this is a korea thing but will call ahead next time to verify.

Leisure Family

10/10

Exceptional

11 Oct 2023

JUNE

Wonderful Stay

We've stayed here a few times now and we are never disappointed. It's a lovely relaxing place to walk into. The staff deliver an outstanding service, they will always do their best to assist you with any problems. Our room was on the twelfth floor and was amazing. Spotless spacious addressing every detail. However, the room is far too hot for sleeping and never went below twenty six degrees that does need addressing. We had an absolutely wonderful stay and we will be back for sure.

Partner

8/10

Excellent

01 Oct 2023

JUNE

Bedroom far too hot

The hotel offers a brilliant service, nothing is too much trouble. Every member of staff go out of their way to be helpful. However the room is extremely hot 27.5 degrees, we were unable to sleep for the two nights that we were there.

Partner

8/10

Excellent

25 Sep 2023

Ying Pik

The hotel room is quite spacious, providing lots of room for luggage and it's kept very clean. However, the biggest issue was the daily renovations, which started earlier than they had informed us! Every morning during our five-day stay, we were woken up by drilling noises from the floor above, sometimes even before 8:00 a.m., and on a few days, before 9:00 a.m. This was quite annoying.

Leisure Family

10/10

Exceptional

17 Sep 2023

Adam

Love this hotel wow it looks amazing great staff to o, the staff member Daisy really helped me at check in. Although I spent a lot of time working in my room every time I passed through the lobby I saw the restaurants and bar were full of life it was to a very high standard throughout. I tried the room service on my last night and it was great would highly recommend.

Business_and_leisure Self

10/10

Exceptional

30 Aug 2023

Keisha

Amazing will be there again.

Business

4/10

Poor

20 May 2023

Morgane

Noisy ! Even out of the hour announced for renovation !

Business

10/10

Exceptional

10 Apr 2023

Duchintav

Staffs are very friendly and helpful. Breakfast is perfect in terms of quality and choices.
Room was clean. Sauna and pool and other facilities were impeccable.

Leisure Family

10/10

Exceptional

07 Apr 2023

Andrew

Clean and friendly.

Leisure Friends

8/10

Excellent

29 Oct 2022

Nicholas

The food and descriptions of in-room dining could be better. Wish they also had washrags stock in rooms, In my king room I had two large towels, two hand-towels, and a towel for the floor. A wash rag or two would be nice. There was a disposable lufa stocked in the shower, but you can't use that for everything, like shaving or face washing.

Business Self

10/10

Exceptional

31 Aug 2022

Niall

Very nice all round

I don't stay in many hotels but this is the nicest I've stayed in! The view from the room was amazing, food was very nice, the bed was very comfortable, and it had a very modern feel to it which I liked. The service was great too.

Self

10/10

Exceptional

11 Mar 2026

kyeongwan

맛있는 조찬

10/10

Exceptional

07 Mar 2026

Yeon Woo

다른건 다 좋아요. 공사중인건 유의하세요

Self

10/10

Exceptional

06 Mar 2026

Moon

전반적으로 깨끗하고 잘 관리된 호텔임

Partner

10/10

Exceptional

06 Mar 2026

Joonseong

좋았어요

10/10

Exceptional

27 Feb 2026

Inger Camilla

Helpfull and friendly staff, great location, clean and comfortable room.

4/10

Poor

23 Feb 2026

Eunjoo

The room condition is messy and full of dust, and the staff do not communicate with each other. Complaints are addressed immediately, but it's hard to believe this is a five-star hotel given how poor it is. I won't be returning.

8/10

Excellent

23 Feb 2026

Eunjoo

The room condition is average, they respond well to requests, and the staff are friendly.

Self

8/10

Excellent

18 Feb 2026

jonguk

뷰가 좋았습니다.

Self

10/10

Exceptional

11 Feb 2026

Kyunghun

깨끗하고 좋았어요

8/10

Excellent

29 Jan 2026

suyoul

전체적으로 깨끗한편

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Chanju

객실이 깨끗했고, 식사도 맛있었습니다. 객실내 수압이 너무 낮아서 시급한 개선이 필요합니다. 반드시.....

10/10

Exceptional

17 Jan 2026

Minsu

Good

10/10

Exceptional

29 Dec 2025

CHANGWOO

객실도 깨끗하고 서비스도 너무 좋았습니다

10/10

Exceptional

29 Dec 2025

YASUMARO

親切で助かりました。

Leisure Partner

8/10

Excellent

19 Dec 2025

TAKESHI

スタッフの対応とウェルカムドリンクの質に満足。全体的に落ち着いた雰囲気で良かった。山の上でなければ尚良し。

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Masahiro

フロント、ハウスキーピングのスタッフ皆さま素敵な笑顔とオペレーションです

Partner

10/10

Exceptional

07 Dec 2025

BYEONGSUN

조식 좋았고 아늑한 느낌의 객실

Partner

4/10

Poor

30 Nov 2025

Hiromi

アメニティ、バスタブもない。
バスタブが無いのであればきちんと分かりやすく掲載して欲しい。

10/10

Exceptional

25 Nov 2025

Jiyae

객실이 언제나 청결하고 직원들도 친절합니다
수영장도 훌륭하고. 서울에서 제가 제일 좋아하는 호텔입니다

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Raphaël

Business

8/10

Excellent

05 Nov 2025

NAMIL

조식은 매우 만족

Partner

10/10

Exceptional

23 Oct 2025

Marie

Parfait

10/10

Exceptional

16 Oct 2025

Evan

Excellent hôtel avec chambre spacieuse et une très belle vue. Petit déjeuner avec énormément de choix et une belle qualité et la piscine est également très agréable. Le métro est à environ 5 minutes ainsi que plusieurs arrêts de bus qui permettent d'aller partout assez rapidement.

Partner

10/10

Exceptional

30 Sep 2025

Ken

Room was nice.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Naoki

ホテル、スタッフはとても良かった。
駅が少し遠い。