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8.0/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition8.2/10 8.2
Neighborhood7.6/10 7.6
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About ACE Hôtel Paris Roissy
The 3-star ACE Hotel Paris-Roissy in Mitry-Mory, northeast of Paris, offers 80 spacious, comfortable, and soundproofed rooms ranging from 17 to 25 square meters. Each room features XXL beds (160x200) and quality bedding, ideal for stays with or without children. Amenities for young children are also available.
Enjoy the Parisian region during your leisure or business trip, and take advantage of our airport shuttle service, running every 30 minutes from 6:00 AM to 7:45 AM and 6:00 PM to 7:45 PM with 24 hours' advance booking. The hotel also provides fiber optic internet access.
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Located in Mitry-Mory, ACE Hôtel Paris Roissy is within a 10-minute drive of Villepinte Exhibition Centre and Usines Centre Outlet Shopping Mall. This hotel is 4.7 mi (7.5 km) from Paris Nord 2 International Business Park and 5 mi (8 km) from Aeroville Shopping Center.
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property’s airport shuttle hours are 6-9 AM and 6-9 PM.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
- Airport shuttle fee: EUR 6 per person (one-way)
- Airport shuttle fee per child: EUR 6 (one-way)
- Pet fee: EUR 6 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
English
French
Spanish
Nearby attractions
Canal de l'Ourcq
4.2 km / 2.6 mi
Circuit Carole Moto
6.6 km / 4.1 mi
ARENA GRAND PARIS
6.7 km / 4.2 mi
Paris Nord 2 International Business Park
7.5 km / 4.7 mi
Villepinte Exhibition Centre
7.9 km / 4.9 mi
Aeroville Shopping Center
8 km / 5 mi
Église Saint-Éloi de Roissy-en-France
8.4 km / 5.2 mi
Usines Centre Outlet Shopping Mall
9.1 km / 5.7 mi
Lefèvre Park
9.4 km / 5.8 mi
Millénium Hôtel Paris Charles de Gaulle
9.5 km / 5.9 mi
O'Parinor
9.8 km / 6.1 mi
Centre de Loisirs Plaine Oxygène
10.8 km / 6.7 mi
Gonesse Golf Club
14.3 km / 8.9 mi
Le Bourget Exhibition Center
14.7 km / 9.2 mi
National Air and Space Museum
15.1 km / 9.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2015
- Year of most recent renovation: 2022
- Total number of rooms: 80
- Number of floors (main building): 4
- Twin rooms: 12
- Double rooms: 31
- Triple rooms: 33
- Accessible rooms: 4
- hotel
- MasterCard
- Visa
- Maestro
Show 20 more facilities & services
- Visa Electrón
- EuroCard
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Lift access
- Non-smoking area
- Air conditioning in Restaurant
- Breakfast room
- Breakfast buffet
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE BASICTRIPLE • BASIC • 1 Bedroom • 21 m²TPL.Z1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Smoke detector
- Bathroom: 1
Show all 11 amenities
- Shower: 1
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
TRIPLE BASIC
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.Z1
Room amenities
- Internet access
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wi-fi
- Wake-up service
- Smoke detector
- Bathroom: 1
- Shower: 1
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN BASICTWIN • BASIC • 1 Bedroom • 17 m²TWN.Z1
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Satellite TV
- Smoke detector
- Wi-fi
- Wake-up service
- Hairdryer
- Internet access
- Carpeted floors
Show all 12 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Bathroom: 1
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
TWIN BASIC
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Room amenities
- Toiletries
- Satellite TV
- Smoke detector
- Wi-fi
- Wake-up service
- Hairdryer
- Internet access
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Bathroom: 1
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE BASICDOUBLE SINGLE USE • BASIC • 1 Bedroom • 17 m²DUS.Z1
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
DOUBLE SINGLE USE BASIC
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DUS.Z1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
FAMILY ROOM QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 17 m²DBL.Z1
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Soundproof room
- Toiletries
- Desk
- Shower: 1
- Bathroom: 1
- Smoke detector
- Hairdryer
Show all 13 amenities
- Satellite TV
- Internet access
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
DOUBLE BASIC
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Room amenities
- Wi-fi
- Soundproof room
- Toiletries
- Desk
- Shower: 1
- Bathroom: 1
- Smoke detector
- Hairdryer
- Satellite TV
- Internet access
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityACE Hôtel Paris Roissy
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about ACE Hôtel Paris Roissy
100
reviews shown
kathryn
The staff was lovely. The room was very nice. We liked breakfast. Our only complaint would be that it isn’t close to transit. We had to take a taxi from the airport and ordered delivery for food because there wasn’t much close by.
Christine
I got there and they had no rooms available. I asked to ensure I would not be charged and they said no but then still charged me for a room I never got
Russell
What a pleasant change from our last Hotel. Staff were out going, friendly and helpful. We loved our time in France and this Hotel was a great representation of the people we met.
Daniel
Easy to get to and happy with stay
Charlene
The breakfast menu was simple but satisfactory. I used uber to get around so parking was not an issue for me. My only recommendations are to provide more pillows. I had to ask for additional pillows
ladislav
This hotel was very nice astethicly pleasing the staff was also nic its a really nice clean place especially good for traveling as a family
Tommy
Would have been great to be able to get breakfast a tiny bit earlier to accommodate an early flight. Over than that, everything was great. Specifically the 24/7 front desk and secured parking lot.
Tonya
We did not bring pets
Sylvia
If there was a 100+ rating, would have done for this hotel. Amezian, the receptionist is an angel in human form. From the booking day till we arrived there, he offered listening ear to any worries we had and communicated effectively to help us be calm as it was our first time traveling to France and had little ones with us. We nearly got scammed with taxi drivers upon arrival at the airport. We called and helped with apps to get good rate to drive to the hotel.
What really surprised us was they made us checked in early before our check in time.
Would definitely use this hotel again and would recommend to loved ones.
The room was so clean, nice ambient, quiet environment. Staff were very friendly and welcoming❤️
What really surprised us was they made us checked in early before our check in time.
Would definitely use this hotel again and would recommend to loved ones.
The room was so clean, nice ambient, quiet environment. Staff were very friendly and welcoming❤️
Vishnu
Perfect for a family stay
REGINA
Smooth check in clean room
reyna
The room was too strong on cigarette. Even the sheets on the bed were too much. Which I’m glad it was only for one night. We left the Hôtel smelling like we smoke.
Beatrice
Didn't have Breakfast but easy to go to CDG airport on an early morning, just a few minutes away. The rooms are also sound proof so great night sleep and spacious.
Ashley
Very challenging to find an uber to take us from the hotel to the airport to the point that we almost missed the flight. Hotel is very isolated. Shower didnt drain which flooded the bathroom. Overall wouldnt recommend.
David
Room was clean, check in efficient.
Some slats on the bed were broken.
Some slats on the bed were broken.
Sherzad
Very good location to the Airport
Tanya
We stayed one night and it was very comfy
Norman
Clean comfortable room. Good breakfast
Jocelyn
Only of the two single beds was made up. The other one was lying broken under the double bed with all bedding dirty from being stuffed under the bed. We were then moved to another room. We had told front desk we would be checking out at 4:45am but nobody told us the gate would be locked. We were standing in the snow with our children for a long time until someone finally answered the call button on the gate.
Rick
Nice clean room and great place to park your car overnight. Overall a good hotel to stay at when you have a vehicle. Highly recommended.
Barbara
Very nice staff.
Angela
welcoming staff and clean rooms. Lovely shower too
Shahar
Staff was helpful when our room filled with cigarette smoke late in the evening so
They moved us to another room. (It is supposed to be a non smoking facility) Didn’t want breakfast, just coffee, but was denied since we didn’t purchase breakfast. At least offer it for 1-2€
They moved us to another room. (It is supposed to be a non smoking facility) Didn’t want breakfast, just coffee, but was denied since we didn’t purchase breakfast. At least offer it for 1-2€
Lesley
Charge for breakfast but nice option for travellers arriving to Paris late at night wanting a meal before sightseeing Paris. Had madeleines even as a nice treat when first in Paris
Ralph
Friendly helpful staff.
Richard
Ok
LARRY
The room was new looking. Very clean. Bed was comfortable. Airport shuttle ( fee applies) was very convenient. Breakfast (fee applies) had a nice assortment of items, all fresh and well stocked. Staff if very friendly.
Donna
Nice spacious room, beds were comfy and thankfully two singles for the kids so they didnt have to share. Bathroom was a good family sized space which good water pressure for the shower. Overall a great room
Alfredo
Escogimos este hotel , el mismo día , entre muchos que ofrecían traslados del aeropuerto al hotel y viceversa, y cual fue nuestra sorpresa y desilusión que llegamos al aeropuerto,cerca de las 7pm ,nos dirigimos al área de shuttle y y preguntamos por el del hotel Ace y nos mandaron a un lugar , luego a otro ,en fin hasta que pudimos comunicárnos con el hotel para que nos dijera que ya no tenían el servicio , tuvimos que pagar 60 euros por el traslado en taxi . No tienen ningún servicio al cliente ,como agua,café o amenities. No está claro si el desayuno es incluido o no ( que no lo necesitamos porque salimos temprano ) . Lo que me dolió es que guarde el crédito ganado para este último hotel de nuestra travesía y a lo último para gastarlo en un taxi 😤. Pudiendo haber escogido un hotel con todos los servicios y no tan insolado como este !!
Lior
Tried to contact them one day prior to find out about airport shuttle but no response. Arrived near shuttles by 10pm and no one could help me to the property. I had to take a taxi. It would be nice to know in advance.
Catherine
This is a perfectly convenient airport hotel with a shuttle. It was quiet and comfortable which suited our needs perfectly. Recommenf
John
Compliments to the staff for allowing us an early check in. Our room was basic but comfortable. The window control was broken but the gentleman at the desk was able to secure it, otherwise we would have moved room's. A fair amount of early morning noise but that's not unexpected given its proximity to the airport.
RAGHU
Good but just that its outside of city in industrial area if im not wrong
Franklin W
Very comfortable.
Charlotte
Effective and clean
Very practical. You have to pay for breakfast and shuttle. Shuttle is 6 euros and exactly on time and a short drive, so very convenient.
Hotel quiet and clean, bed is comfortable. Reception staff is very pleasant and helpful
Hotel quiet and clean, bed is comfortable. Reception staff is very pleasant and helpful
Sukanniya
It was one of nicest hotels we stayed in Paris.
Bibiane Flore
The property was very nice .
Dolly
Room was too for 2 adults and 2 kids and they charged for everything nothing was complimentary.$15 per person for breakfast daily would not stay there again .
Howard
Used to be better....
Ace Hotel used to be really good, however standards have slipped, such as Blackout blind broken, so in high summer the light is coming in early morning. Booked a room for single occupancy and ended up with two single beds shoved in against the usual double bed, making it difficult to access the double bed. TV not working, often the case in recent times, they just shrug their shoulders on reception where the busy single receptionist when reporting it, so nothing gets done for the next visit. They used to have an English speaking channel amongst the other international channels. but the English speaking channel went missing ages ago. Breakfast is good value, but sometimes items run out and are not replaced, so if you go down later there's not much left.
leon
Simple and affordable accommodation
Ricardo
This hotel is great for the amount paid and would have paid $50 more. I’m surprised it was so inexpensive.
Dianet
nice to stay for a long layover flight
Batool
Friendly and helpful reception.z
Sarah
Great room and staff!
Much better than expected, really nice spacious room with modern decor. Very friendly staff. Free little sweets on reception desk. Will definitely look to return to an ACE hotel in the future.
Verified traveler
No wifi small room for families
For 9 euros breakfast is good. I do not recommend getting a family room. Its too small no where to move. Shuttle available only on certain time check with the reception before making plans. The big down side no internet no Wi-Fi
BESIANA
There is nothing around this area…. If you have to stay only for sleeping that’s ok…. Please spend some more dollars to get to a better place … no bars, coffee shops or restaurants….
Joe
This is a great airport hotel!
Tina
It was a fine stay for the money to be near the airport. However, it was hot and the air conditioning didn't work properly. It also had no ice machine but that could just be a European thing.
Julien
I had a reservation for two nights, but due to a delayed flight from South America, I emailed the hotel to inform them of my new estimated arrival time. They replied, thanking me for the update. However, when we arrived, the front desk told us they had canceled our reservation because we hadn’t shown up—despite their acknowledgment of my message.
After showing them their own email response and waiting for 30 minutes, they eventually found us another room. Thankfully, my husband speaks French and was able to help, as no one at the front desk spoke English.
We were exhausted and hungry after a long flight, but the hotel breakfast was disappointing—€10 for hard bread, stale croissants, and very few options. There’s also nothing within walking distance of the property.
I will not be returning to this hotel.
After showing them their own email response and waiting for 30 minutes, they eventually found us another room. Thankfully, my husband speaks French and was able to help, as no one at the front desk spoke English.
We were exhausted and hungry after a long flight, but the hotel breakfast was disappointing—€10 for hard bread, stale croissants, and very few options. There’s also nothing within walking distance of the property.
I will not be returning to this hotel.
Peculiar
Nice staff, clean rooms and good breakfast with assorted options to choose from.
Amelie
Très bien
Brandon
Our room smelt disgusting and had hair on our bed sheets! I left immediately and booked another place.
Ivonne
The AC was broken, leaking all night
Luis
Everyone was nice and very good place
Heidi
This is the review I needed when making my decision to book at this hotel. I would not stay here without a car. This hotel is fine, economical and clean, but there is nothing around it but warehouses. It is 15 minutes from the airport and the shuttle only runs very early or dinner time and it is not included with the price of the hotel. Stay closer to CDG if you don’t have your own vehicle.
Tanya
We needed an emergency room does grateful for the availability. Room is very basic. No toiletries provided and pillows were very flat. But met the basic needs. Check-in was fast and easy.
Anindya
Nice property at value price.
Jainik
Staff was not good and not helpful at all.
simanta
Quick stop overnight in Paris very close to the airport but quite a bit away from city center . Would recommend to stay there if you are quick layover but not for any other reason. The rooms were small but clean and service was good.
David
Efficient and clean! Good breakfast too.
Chong
Fuss free airport hotel. Value for the price.
Room fits our family reasonably. It offers free parking.
Room fits our family reasonably. It offers free parking.
Veronica
The staff was really nice, I have to say that! But, the shower was clogged and water spilled in the bathroom and hallway, there were ants in the bed and the shuttle to the airport was full!! The whole reason we stayed there was proximity to the airport and the shuttle! We were left fending for ourselves and we were given no options for any of the problems we had! I would not recommend!!!
Rosemarie
Very sweet hotel if you are traveling to CDG. Perfect for short stays. Thank you
uiyeol
A hotel staff member suddenly entered our room at night and then left. We were only in our underwear at the time, and it was very uncomfortable and embarrassing.
Syed
Can’t say anything
Leslie
Good budget hotel near the airport
Excellent price and what I needed for one night near the airport. The people at the front desk were helpful and friendly. It was not a problem to book the shuttle for the morning I needed it. The bathroom could have been a bit cleaner and keep in mind when the shuttle runs when you book because it is not near public transportation.
Hans
Reasonably close to airport.
Poor shuttle service to airport.
Expensive cab ride for the short distance
Very average breakfast buffet
Poor shuttle service to airport.
Expensive cab ride for the short distance
Very average breakfast buffet
Verified traveler
Body hair in sheets, dusty carpets, bad breakfast
Dirty sheets with body hair all over. Dust all over the carpets. Would never stay in again
Naana E.
Horrible. Very dirty. Bad smell. Toilet have stain. Walls had stains
Do not stare here with kids
I don't know how this hotel have good ratings ok expedia seriously
Do not stare here with kids
I don't know how this hotel have good ratings ok expedia seriously
Muhammad
I booked the room by mistake. And yeah it was my fault for selecting non refundable option in hurry. I have gave them notice 1 and half months before the date and request them to refund because it is more than enough notice. Even though expedia requested them on my behalf but they didn’t refund the money.
Emrah
Far to the center but nice.
Saranga
Good parking facility, Value for money.
Josie
Love it
Mared
I liked the service and the room
Glenn
Really good travel hotel.
Sid
Too far from city and restaurants.
Marian
Towels all stained
Mihae
It was quiet, clean, spacious, friendly and I was grateful for the shuttle bus to the airport.
Very good service everything
Very good service everything
Nii
A very welcoming reception. Provided support when needed.
Sockets not suitable for personal electrical gadgets.
An extension board would be helpful.
Sockets not suitable for personal electrical gadgets.
An extension board would be helpful.
Osita Richard
Good
Erin
Great no frills family stay
This is great if you just need a no frills place to sleep. It is a lot like a Super 8 motel or best Western for North Americans. You can choose to have a full, hot breakfast there.
Marbelys
The trasport to the airport is only in the morning early.
Rita
I did not end up making it to my reservation
Corrine
We booked this hotel as somewhere to sleep between the airport and Paris centre as it said there is a cot available. We were aware that for the price of the hotel we shouldnt expect much- however we arrived with our 2 year old late at night and we were all exhausted, just to find out that they didnt have a cot available and our room only had a double bed. This left 3 of us sharing a double bed and we didnt get any sleep. Not only that, the staff didnt seem to want to help and just shrugged when we asked about the cot. My daughter was walking around the room and kept coming to me with black curly hairs caught in her feet which is why ive given 2 stars for cleanliness. The shower also flooded the bathroom as the drainage was poor.
Edith
Very clean and convenient Hotel price is reasonable
ADEYMIS
Overall a
Good stay
Good stay
Rick
Overall, a good hotel to stay at when using CDG airport. The hotel is close to the airport and easily accessed by car - a real plus. We have stayed at the hotel before and we are repeat customers. One thing we have noticed is a lack of good house keeping services. We have checked in a couple of different times and had to deal with room issues (broken toilet seat, no toilet paper, etc).
Simple things when preparing a room for new customers, not rocket science but management needs to get on this!
Simple things when preparing a room for new customers, not rocket science but management needs to get on this!
Danny
No frills, clean hotel with 24hr check-in. Perfect for overnight stops.
Maurizio
nella norma colazione non eccellente
Liangchueh
na
Rick
Nice comfortable hotel situated near farm land and right off the freeway. Great place to stay if you have a car and are making your way to the airport which is only 15 minutes away. Staff are efficient and helpful.
Alpha Nouhou
Clean and nice
Melissa
Despite requesting in advance to have my medication refrigerated the front desk guy would not help at all. He was rude and dismissive. He offered no solutions. I asked to speak to a manager, and he refused. When I asked again he said the manager would be in on Monday (I checked in Friday and check out Saturday). This was the worst experience I have had at a hotel in a long time. In addition to the rude front desk person the room smelled and the carpet was disgusting. Spider webs in the room and holes in the sheets. Avoid this place like the plague!
emeka
very quite and neat also very confortable
BETH
The hotel was great for an early morning flight out of Charles de Gaulle!
andrew
Don't Stay at the Ace Hotel!
I've been doing a lot of traveling for many, many years, and this hotel was THE WORST I've ever been to.
To begin with, the rooms are small, but our room had three beds--a queen and two single.........and they stretched from one wall to the other, with no more than 8 inches of free space between the three beds.
Next.......as incredible as it seems, the hotel HAD NO ICE OF ANY KIND!!! Nothing! Zip!
Finally.....my companion and I were offered a shuttle to the airport for 6 euros apiece.........but we weren't told the shuttle DOES NOT take you to your actual terminal.
Instead, it drops you off at a designated spot, which, in our case, was at the opposite end of CDG. iT TOOK OVER 20 MINUTES TO NAVIGATE THE TRIP WITH OUR LUGGAGE IN TOW!
To begin with, the rooms are small, but our room had three beds--a queen and two single.........and they stretched from one wall to the other, with no more than 8 inches of free space between the three beds.
Next.......as incredible as it seems, the hotel HAD NO ICE OF ANY KIND!!! Nothing! Zip!
Finally.....my companion and I were offered a shuttle to the airport for 6 euros apiece.........but we weren't told the shuttle DOES NOT take you to your actual terminal.
Instead, it drops you off at a designated spot, which, in our case, was at the opposite end of CDG. iT TOOK OVER 20 MINUTES TO NAVIGATE THE TRIP WITH OUR LUGGAGE IN TOW!
Diana
We had a connecting flight the next day so we stayed near the airport but it’s very basic, no tea/coffee making facilities and all we wanted after a long flight from Australia was a cuppa!
It seemed dark in the entrance too. It was just ok, don’t recommend for more than one night
It seemed dark in the entrance too. It was just ok, don’t recommend for more than one night
Glenn
The hotel was is below average and it is very far from CDG airport. The instructions they provided for getting to the shuttle were wrong and we spent a good deal of time wandering around the airport (they said to catch the shuttle on the 5th level, which was closed). When we found the place, their shuttle service had ended ( evenings 6:00pn to 8:00pm, so we had to take a taxi ( who ripped us off - not their fault). The room was sufficient but had only a tiny soap bar and the shampoo/body soap container was empty. The shuttle costs money as well as even a small cup of coffee (2 euros).
Ralph
Friendly and helpful staff. Lots of parking and short drive to CDG. Not much in the area so a car is helpful.
Carrie
Entirely acceptable for a hotel near the airport. It was convenient and reasonably priced. The breakfast was ordinary and not especially appealing. The microwave pizza which was all that was available for food on-site was pretty awful, although it was hot. Again, it was entirely acceptable and reasonable for a one-night stay if your main criteria are convenience and cost, and you are not looking for ambience or charm.
Location & surroundings
ACE Hôtel Paris Roissy
Rue Galilée, Mitry-mory, France
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ACE Hôtel Paris Roissy
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