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Voco Seoul Myeongdong An Ihg Hotel

Seoul · South Korea

52 Toegye Ro Jung GuView location

9.0/10Excellent454 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Voco Seoul Myeongdong An Ihg Hotel

With a stay at voco Seoul Myeongdong by IHG, you'll be centrally located in Seoul, steps from Namdaemun Market and within a 10-minute walk of Bank of Korea Museum.

This hotel is 0.3 mi (0.6 km) from Postal Museum of Korea and 0.4 mi (0.6 km) from Seven Luck Casino Millennium Seoul Hilton Branch. Make yourself at home in one of the 576 individually decorated guestrooms, featuring refrigerators and free minibar items.

42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

Noise-free rooms not guaranteed Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 8:00 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate for children aged 5-12. The listed breakfast fee will apply for children on site.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Limited parking is available on a first-come, first-served basis.
  • Minimal age
    19
  • Optional fees
    • Fee for buffet breakfast: approximately KRW 45000 for adults and KRW 27500 for children
    • Covered self parking fee: KRW 11000 per day
    • Rollaway bed fee: KRW 55000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Namdaemun Market 0.3 km / 0.2 mi
Shinsegae Shopping Center 0.4 km / 0.2 mi
Bank of Korea Museum 0.5 km / 0.3 mi
Postal Museum of Korea 0.5 km / 0.3 mi
Seven Luck Casino Millennium Seoul Hilton Branch 0.6 km / 0.4 mi
Sungnyemun Gate 0.7 km / 0.4 mi
Chojun Textile & Quilt Art Museum 0.7 km / 0.4 mi
Global Village Folklore Museum 0.8 km / 0.5 mi
Namsan Mountain Park 0.9 km / 0.5 mi
Namsan Cable Car 0.9 km / 0.6 mi
Myeongdong Street 0.9 km / 0.6 mi
Lotte Department Store 1 km / 0.6 mi
Lotte Outlets Seoul Station 1.1 km / 0.7 mi
Deoksugung Palace 1.1 km / 0.7 mi
Seoul Plaza 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Voco Seoul Myeongdong An Ihg Hotel

9.0
Excellent
454 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Frances
My family stayed in the hotel for 5 nights. Overall, the hotel exceeds my expectations, especially for the bedding and breakfast
6/10
Pleasant
22 Jul 2026
Myeong Hee
The location was great. However, the value for the hotel wasn’t worth it.
10/10
Exceptional
19 Jul 2026
Stacey
Great location. Incheon airport bus stops out front. Walk to many attractions. Nice buffet breakfast. Didn’t use pool, but was modest considering size of hotel. Pool was not busy when we took a look. Helpful staff.
Partner
10/10
Exceptional
17 Jul 2026
SIMON
Great location, perfect for shopping eating and walking
Partner
10/10
Exceptional
24 May 2026
Say Beng
Room size was ok, not much walking space. But there is a huge espresso machine which I love it. It dispenses hot water too, save the water boiling time. Appreciate that all the minibar items are free. Location is just opposite Namdaemun, with a twosome cafe and Burger King downstairs. Airport limousine bus just opposite the property too.
Self
10/10
Exceptional
21 May 2026
Somchay
Great location and easy access to subways. Very clean and close to many things
Family
8/10
Excellent
17 May 2026
Jocelyn
The location is very convenient and easy to get to and from the airport and to all the local eateries. The concierge was less than helpful and rather rude. He noticed me standing there but completely ignored me. Mind you there was no one else there that he was helping so after 10 mins of waiting, I finally asked if he can simply help me with some directions. He was very short and rudely directed me to the front desk. I think the hotel can do a better job especially when foreigners visit their country.
Partner
10/10
Exceptional
03 May 2026
Mark
Didnt eat breakfast
10/10
Exceptional
03 May 2026
Manminder Kaur
A nice, clean hotel. The airport limo bus stops and goes right in front which was very useful and metro line just a few feet down from the hotel. Myeongdong market just a 10 minute walk away and the 24/7 convenience shop in side the hotel was super handy, especially if you're arriving late.
Self
10/10
Exceptional
13 Apr 2026
Ana Marie
The buffet had a great selection of bith western and asian style breakfast. Staff was friendly.
Friends
10/10
Exceptional
07 Apr 2026
Regina
.
8/10
Excellent
06 Apr 2026
Dorothy
Nice view of Namsan Tower. Convenient location. Everything is great except the toilet ; a tad small and don’t like the shower curtains.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Stephanie
This hotel is about a kilometre from where I normally stay in Myeongdong so I was a bit nervous booking it. However, it was absolutely fantastic and I would absolutely stay here again. The room was a good size. If I had any complaints it is that the lighting in the bathroom is a bit dark which made it hard to put on make-up, but I did that by the desk at the window. I got the Club Lounge option and I would recommend that for the 18th floor lounge which in my case also came with breakfast. The pool was small but perfect (not crowded). Staff was fantastic. There is a convenience store in the hotel. It was also right next to Namdaemun Market - an amazing place to walk around for clothing, souveniers and street food (althought the night market just north is better on that front.) Totally recommend without hesitation.
Self
10/10
Exceptional
19 Mar 2026
arnold
Outstanding hotel the staff is super helpful and friendly.
10/10
Exceptional
03 Mar 2026
Suzy
Good
8/10
Excellent
19 Feb 2026
Seow Ling Lynn
Club lounge offered good beverage & bar food. Ambience was comfortable with nice view of namsan tower. Staff were prompt & friendly.
Partner
2/10
Poor
03 Feb 2026
Michael
Bed
8/10
Excellent
14 Dec 2025
zubinn
Same thing at breakfast buffet every day ... no variety. Maybe i should have changed hotel after 2 nights
Leisure Partner
10/10
Exceptional
10 Dec 2025
Karen
stayed here 4x already , i always choose this hotel whenever i go korea, nice location very near on train bus mall and restaurant
Partner
10/10
Exceptional
09 Dec 2025
Helena
Great
8/10
Excellent
03 Dec 2025
Korede
Room was clean, big and comfortable
Amenities were nice - drinks were always topped up which was great

Heating was hard to work so my room was hot throughout my trip but not a major red flag.

Location was great, 15 minute walk from Seoul Station and the closest underground was less than a minute walk. There’s also a bus station right outside the entrance making it a great spot!
Leisure Self
10/10
Exceptional
28 Oct 2025
Raymond
Close to Seoul station. Airport limousine bus just opposite hotel. Near numerous local restaurants
Business
8/10
Excellent
24 Oct 2025
Luis
Was good experience, little expensive for the quality of the hotel
8/10
Excellent
24 Oct 2025
Verified traveler
Modern, clean and in a great location. Breakfast quality was not the best but should suit most people. The staff were great and were always available when needed.
Leisure Partner
8/10
Excellent
23 Oct 2025
Ge-Yao
The hotel location is excellent!
Business Partner
8/10
Excellent
15 Oct 2025
E
No comment on breakfast as we did not use this service.
Great location!
Leisure Partner
8/10
Excellent
07 Oct 2025
Thao
Great location, staff and hotel.
My only criticism is that I booked for a king size bed and they gave me double beds saying they didn’t have any left. But when I booked it over a month ago, it was for a king.

I looked on Expedia to see if I can book a king that same day and it was available.
Leisure Friends
6/10
Pleasant
07 Oct 2025
Phuc
Chose to stay here as it was in Myeondong and we have stayed at numerous IHG hotels in the past. Let’s start by saying the rooms are extremely small and the views were lacking. The lounge was decent and the breakfast downstairs was quite nice.
Leisure Partner
10/10
Exceptional
18 Aug 2025
YOUNG-SEON
It was nice to have a comfortable two-night stay.
Business_and_leisure Self
10/10
Exceptional
03 Aug 2025
Gladys
Excellent location
Kind-full personnel
Clean and modern
Leisure Family
10/10
Exceptional
02 Aug 2025
Lankhanh
Prime location, easy to get around
Leisure Family
10/10
Exceptional
23 Jul 2025
Amber
Very clean and lol
10/10
Exceptional
20 Jul 2025
Narda

Good

It’s in good location and full travelers. I’m
Not sure why we didn’t get clean service in our room.
Friends_and_family Friends
8/10
Excellent
13 Jul 2025
Tony
Excellent staff with very friendly and helpful attitudes. Very polite and welcoming as well.
4/10
Poor
02 Jul 2025
Alvin
We booked this hotel due to its location, next to the subway station and one of the bus stops for the airport limousine bus. However, we were disappointed with the check-in reception as well as the lack of communication from the hotel. After we completed our check-in, we went back to reception to enquire about the airport limousine bus schedule. Only then did the staff realised that she had forgotten to inform us that there will be an outage of power supply to the entire hotel due to a electrical safety inspection for 3 hours on our 2nd night of stay. The hotel did not highlight this during our booking, nor informed us by email before we arrive for our stay (Expedia did not highlight this as well). If this is a mandatory inspection, the date should have been known beforehand and the hotel should announce this publicly and inform guests whom have made reservations, and offer the option to guests to either keep or cancel the reservation. Unfotunately, we were left with no such choice but to stay in the room with no aircon, no TV, no hot bath water, and in darkness (saved for the emergency light at the room entrance). The only saving grace was that power was restored an hour later, earlier than the 3 hours stated. It was unfortunate our stay experience was marred by this incident.
Leisure Family
10/10
Exceptional
29 Jun 2025
Alexis
Beautiful hotel, wonderful staff, and great easy food options for both Westerners with picky kids and delicious Korean food.
Business_and_leisure Family
8/10
Excellent
25 Jun 2025
Hailee
I enjoyed staying here, It was in a great location, subway entrance steps away. The staff was very nice and helpful and everything was very clean. I also loved the 24 hr GS25 in the lobby! The only negative thing was the thermostat was automatically set to 27 Celsius (80.6) degrees Fahrenheit which is crazy! you are not allowed to change it or adjust the temp of your room. We HATED this! My boyfriend didn’t get a good sleep the whole time because he constantly woke up sweating. I don’t understand why we don’t get to choose the temp because that honestly was a huge drawback to this hotel.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Brandon
Beautiful hotel and really close to Seoul Tower. The customer service was immaculate. Would definitely stay there again.
Leisure Friends
10/10
Exceptional
18 Jun 2025
Bibiana

Korean Culture 101

The hotel is in a perfect location on the main bus and train lines. However it is not loud nor noisy.
Here you can feel the Korean local vibe.
The hotel is surrounded with great restaurants. Don’t be shy to try and go into the ones where only Koreans are sitting.
There are many local attractions nearby especially if you enjoy walking.
Namsam park leading to Seoul Tower is a great daily hike.
The Namdeum market is practically diagonal from the hotel. It is a great market to shop for clothes, shoes, accessories and even a suitcase in case you shopped too much.
Great coffee shop next to the lobby.
You can walk to Seoul training station on the Seoullo trail.
And after a busy day you can enjoy the hotel swimming pool.
There are pharmacies, hair dresses and even oriental medicine across from the hotel.

Self
10/10
Exceptional
12 Jun 2025
Kashif
Great hotel in an even better location in the heart of Seoul. Easily accessible to the major sites/attractions. Rooms were clean and the hotel staff very friendly and helpful. Lots of good food options nearby as well.
Family
10/10
Exceptional
11 Jun 2025
Mike
Excellent hotel in a perfect location in Seoul.
Partner
10/10
Exceptional
01 Jun 2025
Marshia
Voco hotel was very clean, with friendly and nice staff located at a good location close to most touristy areas. We enjoyed our stay and would recommend it to others.
Leisure Family
8/10
Excellent
24 May 2025
Nga Tuyet
It’s very convenient.. everything is walking distance
Leisure Family_with_children
2/10
Poor
20 May 2025
Kevin
Lounge was too small for the amount of executive rooms they have. They have inadequate amounts of staff. Example their had an hour wait for a bellboy.
10/10
Exceptional
18 May 2025
Bambang
.
Leisure Partner
10/10
Exceptional
14 May 2025
GARY
Very nice property, will stay here again.
Leisure Friends
10/10
Exceptional
10 May 2025
Bambang
.
Leisure Partner
10/10
Exceptional
08 May 2025
Tiang Sing

Fantastic stay in new and modern hotel

It’s a great location hotel directly opposite Namdaemun and walkable to Myeongdong. The hotel is modern and clean, has good sized room. The bed is super comfortable and to top it all, the drinks in the fridge is free and refilled daily. There is no kettle in the room but they will bring you one immediately. Highly recommended for a truly enjoyable stay!
Friends_and_family Family
10/10
Exceptional
07 May 2025
Jasmin

Great hotel

This hotel was perfect for us. Price friendly, great room, excellent location at the heart of Seoul. We were a short walk away from Myeondong Market and a subway station was on the doorstop for trips planned further afield. We will definitely be back in Seoul for another trip and will be staying here again.
Friends_and_family Friends
10/10
Exceptional
07 May 2025
Verified traveler

Niice Stay

Nice hotel but very busy.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
Jennifer
Close to subway line, affordable option close to myeongdong.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Kathy
I love the location. We always stay here when we visit seoul. Namdaemun street shopping is right across the street. Seoul Station is walking distance and close to subway terminals.
Leisure Family
10/10
Exceptional
23 Apr 2025
Long
Excellent breakfast offerings in a very convenient location!
Leisure Family
10/10
Exceptional
21 Apr 2025
Daniel

Very central

Very central and close to subway and marketplace
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Lauren

A+++ Hotel and will book again!

From the moment we checked in until checkout, service was top notch, A+++.

Rooms were very clean and spacious.

Restaurant buffet had a vast selection with both korean and western selections.

Impressed with the services offered by the hotel....luggage pick up/drop off, GS store 24 hours in the hotel, business area with printer, lounge on the 18th floor.

The airport limosine bus stops right in front of the hotel, making it very convenient.

The subway entrance is one minute away.

Mr. Han, the general manager, greets his customers and treats everyone like a valued guest.
Business
10/10
Exceptional
19 Apr 2025
Natalie
Everything was beautiful.
Leisure Family
10/10
Exceptional
16 Apr 2025
Verified traveler

Recommended

Reception staff were friendly and helpful . Room was clean and welcoming but was on the small side .Complimentary water and soft drink in mini fridge was a nice touch . Bed was comfortable .

However there were no power points / usb chargers on either side of the bed which made it a little inconvenient for those of us who likes to use phone /tablet in bed and charge at the same time .

Overall we had a lovely stay . Hotel is in great location.
Partner
10/10
Exceptional
15 Apr 2025
Sylvia
We had an amazing stay and the staff was very pleasant.
Leisure Family_with_children
10/10
Exceptional
14 Apr 2025
Andy
This hotel is located next to the subway and is super close to all the shopping
Business_and_leisure Partner
10/10
Exceptional
11 Apr 2025
Nancy
great stay
Leisure Family
10/10
Exceptional
10 Apr 2025
Seng Yen
At the doorstep of Hoehyeon station, so it’s very accessible. Clean and comfortable room although single use amenities are not provided. Breakfast buffet had a good spread and most items are well done.
Leisure Self
10/10
Exceptional
30 Mar 2025
mario jacky
Staffs are very nice and helpful.
Leisure Family
10/10
Exceptional
24 Mar 2025
Casiana Anawel
The proximity of the hotel to the subway station
8/10
Excellent
20 Mar 2025
Roger
On my last day at the hotel, they had too many guests that were noisy and breakfast time was too rushed due to those rude guests and their families... Had to wait a long time to get coffee from the machines.
10/10
Exceptional
16 Mar 2025
Verified traveler

great location

The hotel was wonderful, the pool, fitness center, restaurant and breakfast were wonderful! Only complaint was the lack of attention to restocking our room with glasses, cups, waters and teas. Otherwise, enjoyed our stay!
Friends_and_family Friends
10/10
Exceptional
08 Mar 2025
Shawn
Overall this hotel is great. Clean and easy to find. Located at Meyongdong which is close to lots of shopping areas. I would like to specially thank Luna and Rachael at reception. They are great staff whom you can reach out for questions, very nice and professional. Will definitely come back to the hotel next time when I visit Seoul.
Leisure Self
8/10
Excellent
05 Mar 2025
Kishi
Beautiful new hotel. Great pool, gym and club lounge for coffee, wine and snacks with a Jew of Seoul Tower. The only drawback was the staff knowledge. I had to feel them the club lounge served alcohol beverages and had a happy hour. Additionally, I got the wrong directions form two different staff members on where to catch the bus to the airport which happens to be directly across the street. Unfortunately I walked several block with all my luggage in tow until I found someone on the street that spoke English.
Leisure Self
2/10
Poor
02 Mar 2025
Verified traveler

Give this hotel a pass. Many better options around

Terrible check-in experience. The counter agent could not find our two reservations. Made us wait 20 minutes. No apology, no offer of an upgrade given the problem, no offer of a free drink at the lounger while we waited.

None of the counter agents were busy, but none helped to obviously ill-trained one we dealt with.

After waiting 20 minutes we were made to feel that it was all our fault (which it was not as we had all the Hotels.com reservation confirmation to show the agent).

We spoke Koran, so that was not a language issue.

Also, please note that the beds are not king size as understood in most parts of the world. The beds are much smaller.

There are lots of other hotels at this price point, and lower, with far better service. Go for those and avoid the grumpy front desk at the VOCO Seoul Myengdong.
8/10
Excellent
17 Feb 2025
Peter
You can’t control room temperature as you want. This is a disappointing fact.
Leisure Family
10/10
Exceptional
16 Feb 2025
Narinder
This was a goid value for the money. The var fridge was complimentary and was replaced with items every day.
The buffet breakfast was good with healthy options, yoghurt was in sealed tubs and they also had variety of probiotic drinks.
The location was only 10 min walk to Myeondong shopping precinct
Leisure Family
10/10
Exceptional
10 Feb 2025
Melissa

Loved the voco

I loved staying here, I loved how big our room was, how thoughtfully laid out it was. The staff were friendly and easy to speak to, it’s incredibly convenient for first timers in Seoul. It had a metro stop right outside the doors and is walking distance to Seoul Station and Myeongdong
Partner
8/10
Excellent
09 Feb 2025
Verified traveler
Great breakfast, quiet room, excellent location.
Self
8/10
Excellent
03 Feb 2025
Chi Ming
The room is bigger than any room we have in Japan, the room is clean and the bed is good, however our bathroom faucet is not so great, but the shower is very good, we only stay for 3 nights, no bother to switch room. Breakfast buffet is great too lots of choices. The hotel is in the center of Myung Dong, shopping malls, foods and famous attractions are walking distance. don’t use taxi or uber they are expensive and most of them don’t speak English. Instead use Public transportation with Tmoney card 3000won per card. Get them at GS25 or 711 store and load money in and off you go. They are about 1400-1800won per fare. This hotel also had AirPort Express bus going to ICN right at the front door. It cost 17000won per person. I commanded use this bus if you are get off or go to ICN.
Leisure Family
10/10
Exceptional
26 Jan 2025
Michael
Helpful staff, clean, well maintained and central to everything.
Leisure Partner
8/10
Excellent
08 Jan 2025
Jesus E
Great
Leisure Partner
10/10
Exceptional
06 Jan 2025
Victoria
Our stay at voco Seoul was great. The rooms were clean and safe. The hotel was super close to the subway station to have access to all of Seoul, it was perfect!
8/10
Excellent
01 Jan 2025
Helen Jung
Overalls good
10/10
Exceptional
26 Dec 2024
Karen
Really enjoyed our stay - very convenient and clean. All staff were helpful, a great choice.
Leisure Family
10/10
Exceptional
18 Dec 2024
Supaya
Hotel location is near subway and easy access to eateries & markets
10 minutes walk to Myeongdong
Staffs were friendly and able to help you with queries
Pleasant stay thru out
Leisure Family
10/10
Exceptional
14 Dec 2024
Young
It was a great stay. Would visit again for sure.
Leisure Self
10/10
Exceptional
14 Dec 2024
Wang Chuo
Easy to go shopping
Leisure Partner
8/10
Excellent
02 Dec 2024
Stephen
Nice hotel
Leisure Family_with_children
10/10
Exceptional
30 Nov 2024
Monica
Good central location
Leisure Self
8/10
Excellent
28 Nov 2024
Wing Sum
Next to Myeongdong and walkable distance to shopping areas. Nice and clean hotel.
Leisure Family
6/10
Pleasant
26 Nov 2024
Daniel
It was a lovely property and very well appointed rooms, however the central heating did not allow for cooler temperatures to be set, when it was overly cold.
Leisure Partner
10/10
Exceptional
25 Nov 2024
David
I really enjoyed my stay. The location is a dream with tons of restaurants, coffee shops, convenience stores, an open-air market across the street, right next to a metro stop, easily walkable from the Seoul train station, close to Seoul tower, Myeong-dong shopping etc. The staff was great, the room were well appointed, comfortable and quiet. The breakfast buffer has a lot of tasty options. Recommended!
Leisure Self
10/10
Exceptional
24 Nov 2024
Elisabeth
Centralized to all tourists spot. Easy access to transportation and airport. Breakfast had a variety of options. Convenience store in hotel opens 24/7 which was nice.
Leisure Family
10/10
Exceptional
24 Nov 2024
Shannon
Great location and a super clean and modern place to stay. Staff was very friendly, GS25 and cafe/bakery on site. Amazing daily breakfast buffet was perfect for our group. Highly recommend!
Leisure Family
2/10
Poor
18 Nov 2024
SUNNY
My recent stay at this hotel was nothing short of a nightmare, starkly contrasting their claims of guest care and comfort. From day one, I encountered nothing but apathy and negligence, leaving me feeling cheated, disrespected and utterly frustrated.

After a 16 hour tiring flight, all I wished for was a good night’s sleep. Instead I found the thermostat locked at 30 degrees C. When I reported the issue to the front desk, I was assured that the temperature was centrally controlled and would be adjusted, but that never happened. Exhausted, I spent the entire night drenched in sweat, unable to sleep, desperately trying to rest in what felt like an oven.
Exhausted from the sleepless night, I once again reported the issue. This time the staff suggested opening the window to let in cooler air. To my disbelief, the windows were sealed shut. Another night in a hot room tossing and turning, desperately trying to rest.
I raised the issue once again only to be offered a room on the same floor with no promise that it would resolve the issue. Yet, when I returned, I was still stuck in the same furnace like room. Another sleepless night followed.
By this time, my frustration had reached its peak. Lack of sleep was taking toll on me physically and mentally. Yet, the staff remained indifferent, offering nothing but smiles that masked their complete inaction. There were no follow-ups, no efforts to check if my concerns had been addressed.
Spent $1200 for four nights of utter discomfort.
10/10
Exceptional
17 Nov 2024
Chen Chen
Love the hotel and very convenient. Staff pretty friendly and helpful
Leisure Self
10/10
Exceptional
13 Nov 2024
CESAR
Everything was excellent, except for the wash basin /sink not working properly.. clogged up!!
Leisure Partner
10/10
Exceptional
06 Nov 2024
George
Excellent location with airport bus right in front of the property. Walking distance to shopping n attractions.
Friends_and_family Family
10/10
Exceptional
05 Nov 2024
Verified traveler
The hotel lobby is clean and well decorated, checking in and out is a breeze. Room is good except the mountain view is through a tiny window overlooking the carpark and not as what we have expected. Complimentary minibar is a pleasant surprise and you will be spoiled for choices if you opt to have the buffet breakfast. There are only 2 minor feedback for this property: 1. the housekeeping standard is not consistent so it depends on who cleaned your room, you will either get a clean and fully stocked room or cleaned and forgotten minibar items, or partially cleaned room. 2. On our last night the central heater is switched on due to the cold weather but the room become very stuffy with no ventilating fan. Other than this we have enjoyed our stay and will be back one day.
Partner
10/10
Exceptional
04 Nov 2024
Mark Gerald
everything was great, the hotel is newly built hence the room are nice, very convinient on train status and bus. i booked again for my next month trip to korea
10/10
Exceptional
04 Nov 2024
Christopher
Staff is extremely helpful and thank you for their kindness for providing me the luggage storage even my stay is one day later. Since the hotel MIDO did not open when I was there around 8:45am when the first day just arrived Seoul, and feeling very frustrated and VOCO hotel just in the right time for providing me a Helping hand..
100% recommended and the buffet breakfast is yummy too
Business
10/10
Exceptional
02 Nov 2024
Layla
The hotel is elegant, has a new vibe to it, the staff is very nice and very professional. The only thing I found lacking, is the bar. There was no life to it, empty and closes too early. I would imagine they will work on this in the future as it only opened in September this year.
Leisure Family
10/10
Exceptional
01 Nov 2024
Leslie
Great location! Clean and well maintained hotel. Directly across the steer from the street markets. Breakfast buffet was great, many options and well maintained. I would definitely recommend and stay here again.
Leisure Family
10/10
Exceptional
01 Nov 2024
Myung
I am really satisfied with everything
Overall the price is reasonable amazingly
10/10
Exceptional
31 Oct 2024
Lauren

Pleasure or Business...this hotel is a must!

VOCO Hotel was top notch. We stayed there when it was T Mark Grand Hotel and very familiar with the property.

Pleased with the changes/improvements.

1. GS convenience store in the lobby
2. restaurant selection was excellent with many choices to satisfy even picky eaters. The food was very tasty and fresh.
3. Loved the Twosome Place coffee shop that stayed open very late. Perfect for a late night snack.
4. Elevators were very fast and clean.
5. Front desk employees were friendly and helpful. Spoke and understood english.
Business
4/10
Poor
31 Oct 2024
Ee Seng
“City view” room has a huge pillar blocking half the window. Room hallway light flashing whole night. Bath tub clogged. Then music noise from above floor can be heard clearly in the room. Not the best staying experience.
Leisure Family

Location & surroundings

Voco Seoul Myeongdong An Ihg Hotel
52 Toegye Ro Jung Gu, Seoul, South Korea

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