Name: Smile Hotel Tokyo Nishikasai
Address: Nishikasai 3-15-5 Edogawa, Tokyo, 134-0088, JP

10/10

Exceptional

08 Jul 2026

Aya

It’s a good condition and nice as expected.

Family_with_children

10/10

Exceptional

31 May 2026

Douglas

Everything was quick and very efficient

Self

10/10

Exceptional

25 May 2026

Toshiko

Great location

Self

10/10

Exceptional

17 May 2026

Brayden

Everything was great!! Staff were super friendly.

Friends

10/10

Exceptional

01 May 2026

Editha

breakfast is delicious and room was great

Friends

6/10

Pleasant

17 Apr 2026

Kimberly

Thank you for the stay. It smelled old, so I had to open the window for fresh air. The shower is ok. It did the job to rest. I did sleep with the lights on. There's stains on the carpet, the lamps, cigarette burns on the head rest. Needs a good renovation and steam clean carpets.

Self

10/10

Exceptional

08 Jan 2026

Sharolyn

Great location, friendly staff, clean room

Partner

8/10

Excellent

09 Dec 2025

SI XIN

Location location location ! Me n my husband stayed here for 4 nights just last week and we loved the neighborhood. It was not our first time in Japan but first time in this area, airport transportation drop was just one subway station away therefore it’s very convenience to / from the airport . The neighborhood is quite but closed to everything ! Subway/convenience stores (711 Lawson family mart .. yes all 3) /supermarkets/many food options around ! Al though sofa n sitting area need a hardware upgrade but overall stay was pleasant. Hotel staff were very helpful and let us stored our luggages there due to a flight delayed as we did not know what to do with them. If you are looking for a reasonable & spacious place to stay during your stay . this will be the place . Met my expectation :). Thank you for the hospitality .

Partner

2/10

Poor

29 Nov 2025

WING KIT

The facilities are old and looks dirty. The staff does not speak English.
The staff cheated me extra 1000 yen for so called \"late check-out\" for 50mins. I have lived over tens of hotels never with such charges.
I am not sure whether such policy has clearly stated on the wed before booking.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

Sharmiya

We had a smoking room, it was clean, staff was friendly and helpful, it was close to the station and lots of great places to eat around the area as well

Leisure Partner

10/10

Exceptional

07 Nov 2025

Marcus

Great staff. Very clean!

Business_and_leisure

10/10

Exceptional

02 Oct 2025

shakema

My stay was good, the staff didn’t speak any English but I used a translator on my phone so we could communicate, first room they attempted to give me was very small, had a odor and the window was against a wall, I explained to staff (through translate) that it was my husbands birthday and I was able to upgrade with a charge but we ended up having a nicer room, and staff was friendly

Leisure Partner

2/10

Poor

13 Sep 2025

Nara kay

Do not recommend until they renovate or change the water damage walls/wall paper. Get some new curtains, fix that shower. Etc. very run down, giving motel vibes.
Staff sweet though. Air conditioning good but still smelling musty and moldy. They did provide a dehumidifier and that still didn’t change the smell of the room. Carpeting need a good chance it has done it’s time. Etc.

Leisure Family

8/10

Excellent

10 Sep 2025

Amy

The building is a bit old and the air quality in the room was not great. I believe the hotel know about this because they have provided air purifier machine.

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Johna

Good small room for short stay.

Leisure Self

6/10

Pleasant

24 Jun 2025

Yutaka

Nothing

10/10

Exceptional

02 Jun 2025

Dushyant

nice and good

Business Self

8/10

Excellent

07 May 2025

Stephannie

Very comfortable hotel

8/10

Excellent

20 Apr 2025

Anthony

Everyone was very nice. The room needs to be updated and the bed especially. Good location. Close to the train station and lots of stores.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Raymond

Right next to the train station. Also walking distance to many restaurants and shops. The staff was very friendly.

10/10

Exceptional

08 Apr 2025

Luke

Great location near metro station for easy transportation. Friendly staff and clean.

Leisure Family

10/10

Exceptional

05 Apr 2025

Jacob

It's a bit far out from Tokyo center but the location is so quiet and there are great views. The hotel is located by so many travel and food options

Leisure Self

4/10

Poor

03 Apr 2025

Mayumi

Could not

Business_and_leisure Family

8/10

Excellent

20 Mar 2025

Dan

Lovely staff. Breakfast had no choice and simply alternates between Japanese and ‘Western’ plate. Fair way out of centre but inexpensive as a result and next to MTR. Bonus of massage chair in our room!

Leisure Friends

8/10

Excellent

28 Jan 2025

Aden

Excellent location near station

8/10

Excellent

28 Dec 2024

Noor-Jahan

Very old cigarette smell in the room and everything had a cigarette staining even though I was in a non-smoking room. My headboard also had a cigarette burn in it.

Also the pictures weren't completely accurate my room and lobby looked very different.

Leisure Self

10/10

Exceptional

13 Nov 2024

solange

Love the location!
Customer service, excellent!
I will come back!

Business_and_leisure

10/10

Exceptional

13 Nov 2024

Verified traveler

Great hotel

Great stay. Comfortable room, checked in pretty late ~11pm without trouble

4/10

Poor

07 Aug 2024

Kazumi

The property is very old and not clean.
The room was dusty and damp.
The location is good, but not pleasant stay.

Leisure Family

10/10

Exceptional

01 Aug 2024

Jin

Unlike normal business hotels in Japan, the room is big and have a lot of spaces. The room I booked had a massage chair, it's a plus.

8/10

Excellent

28 Jul 2024

ELAINE

Not good staff , no amenities,

Leisure Family

2/10

Poor

16 May 2024

Jenavie

The worst hotel I have ever stayed in

8/10

Excellent

14 May 2024

Michael

Tranquil environment

2/10

Poor

14 Apr 2024

Warren

Wouldn't recommend

Rooms were super dusty, beds were very uncomfortable. Decor was dated and very stained and aged

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Verified traveler

Exceeded expectations

Exceeded expectations. Everything was fine with the room and the hotel, service was good, neighborhood is lively and location is convenient to Metro. Great price. No complaints whatsoever.

10/10

Exceptional

31 Mar 2024

Sarrah

Very nice and convenient. Clean.

Leisure Partner

6/10

Pleasant

28 Mar 2024

Raymond Jasper

The rooms and facilities are quite outdated. Be cautious of using the laundry machine, as it will not dry your clothes completely. Nonetheless, we liked that the hotel is walking distance to Nishi-Kasai Station.

Leisure Family

6/10

Pleasant

25 Mar 2024

Angelina

The hotel smelled of Cigarettes and the rooms were moldy and musty.

2/10

Poor

24 Mar 2024

Merry

The elevator and laundry area was the only cool place in the hotel. The carpets throughout the hallways and in the bedroom were very dirty and stained. The walls of the room were dirty and had mold and soot stains. The curtains were also very discolored and stained. The room was not very well lit. The room smelled of smoke and mold. When we lock the door everything would shut off and upon return from a day out the room would smell even worse. The rooms were not cool and we were not able to open a window for ventilation. The only good thing was that the staff was nice enough to give us a fan.

Leisure Family

10/10

Exceptional

12 Mar 2024

Kristal

Great and will book again

Great for the price! Great thing about it was walking distance to the metro and bus station was less than 10mins! I mostly needed it to sleep and shower and out rest of the day. Had a good deal on the room and i can not complain. Wifi works great

Friends_and_family Family

8/10

Excellent

29 Nov 2023

Joseph

The area was okay, but a little sketchy. I think it was a strip club portion of the city. The room itself was pretty big, but the AC did not work so we cooked a bit. But staff was very good and helped with resturant reservations

10/10

Exceptional

09 Oct 2023

Billy

Great location near the station and easy to find. Amenities were great and service fast. Would stay again

Leisure Friends

8/10

Excellent

12 Sep 2023

sung

Older but still good.

An ok hotel compared to the others I stayed at during my Japan trip. Most of the scores are due to older items in the room. Other than that, everything worked and was quite acceptable.

Self

10/10

Exceptional

02 Sep 2023

Austyn

Close to station. Really convenient for tourists like me

Leisure Self

6/10

Pleasant

15 Jul 2023

Carleen

The location is awesome but the property itself is rather old and dingy. The carpet was sticky and the furniture and decor is dated. As soon as you enter the floor from the elevator you smell how musty it is.
They do give you a humidifier/deodorizer for the room so that helps alot.

Leisure

8/10

Excellent

09 Jul 2023

SHI HONG PATRICK

Close to CBD

Leisure Friends

4/10

Poor

27 Dec 2022

DENNIS FERNANDEZ

This room used to be a smoking room. There were cigarette burn on carpet. Walls were dirty. Amenities should be complimentary in the room and not go to the second floor to rent or get. The appearance is laziness. Staff was polite, but one staff person couldn’t find my room key, so I decided. It to give it to the front desk when I left for the day. Curtain is not clean. The only thing that was good was the bed and covers even thought the mattress underneath was old. There is also no heater and not enough appropriate lighting in the room. I would not recommend this room, but if you are just okay with having to find a place to sleep then this is okay. Also, it appears like an old business hotel where you just come and go.

Leisure Self

6/10

Pleasant

15 Dec 2022

Mark Henson

The walls and curtains is dirty also the curtains smells so bad like a used cigarette..the bed is so hard and old also the pillow is not comfortable.

Leisure

6/10

Pleasant

17 Jan 2022

Beth

Just ok. Needs some upgrades.

This hotel is an older hotel that used to be called \"Sun Patio\" my husband and I needed a getaway for the night and stayed at the Smile as we found a good deal online. Our room was a non smoking Twin on the 6th floor and surprisingly spacious. Two larger twin beds a sofa in the corner with a small TV and a table as well as a desk and a small closet. However this room has definitely seen better days and a lot of amenities were severely outdated. Not nearly enough places to plug in devices. Very hard to get signal on mobile network unless you go to a certain part of the room. There's a hot pot but no coffee available, only powdered teas. You can tell it used to be a smoking room, the lampshades are badly stained and there's some smoke smell lingering. Possible there are other floors with renovations. Breakfast was ok.

Partner

8/10

Excellent

02 Jul 2026

takayuki

good!good!good!good!good!good!

10/10

Exceptional

21 Jun 2026

Ryoji

朝食（和食）が冷凍食品かと思う程の内容でした。ただ部屋が広めでしたのでゆったり過ごせました。
あと、エニタイムフィットネスと100円ショップ、コンビニと24時間スーパーが歩いてすぐにあり、駅チカなのでアクセスは非常に便利です。

Self

10/10

Exceptional

20 Jun 2026

kouji

建物、設備は古いが不便は感じない
ただ、部屋の照明が全体的に暗め
暗めが好きな人は気にならないかな？

泊まるだけの人には特にお勧めします

Self

6/10

Pleasant

17 Jun 2026

Masahide

リーズナブルで使いやすい。立地もよい。

Self

8/10

Excellent

11 Jun 2026

hiroaki

ホテル近辺には、飲食店あるので、困る事は無いと思う。設備的には、よく使われているけど、不便差は、感じられませんでした！
東西線で、都心まで、一本で行けるのも、良いと思う。

Partner

8/10

Excellent

07 Jun 2026

Minsu

客室の老朽化は歪めませんが、立地、値段を考えると仕方ないことかと思います。全般的によかったです。

Family_with_children

10/10

Exceptional

05 Jun 2026

yu

東京にも一定近いし、駅も近いので良かった

Self

8/10

Excellent

05 Jun 2026

kouji

素泊まりにお勧めします
女性専用は広めらしいけど
素泊まり単身者はやや狭め
ライトも暗め

泊まるだけの私には料金、サービスは◎
駐車場あるけど時間制限あるので
近くのコインパいれてます

Self

10/10

Exceptional

02 Jun 2026

JHIH-YUAN

早餐物超所值

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

yukio

FRONTの文字が小さく見えずに周りを3周して焦った
HPにホテルの大きな写真の勝手なイメージでまさかフロントが2Fにあると思わなかった

Self

8/10

Excellent

01 Jun 2026

yoshio

駅からも近く、すぐ近くにコンビニもあり利便性の良い立地なのにとても宿泊費が安くてお得感がありました。部屋も清潔で過ごしやすかったです。

Partner

8/10

Excellent

21 May 2026

Alejandro

el personal se saca un 10, todos muy atentos y cordiales. El lugar ya es un edificio antiguo pero si vas más arriba huele mucho a humedad.

Self

8/10

Excellent

04 May 2026

Carlos Armando

Locación lejana a centro de tokyo, pero hay muchas cosas alrededor en la zona para comer e ir a ver.

Self

8/10

Excellent

28 Apr 2026

hiroaki

都心から離れていますが、地下鉄東西線の西葛西駅まで徒歩５分なので移動は便利です。駅の高架下にも飲食店が連なり食事の選択肢は豊富です。

Self

2/10

Poor

26 Apr 2026

Shun

サービスの向上が必要と思います

4/10

Poor

24 Apr 2026

Yusuke

廊下と部屋が少し変な匂いがしました。

Self

6/10

Pleasant

21 Apr 2026

AIMI

室内が暑かった

Self

8/10

Excellent

09 Apr 2026

Kensuke

部屋が広く良かった

Self

8/10

Excellent

07 Apr 2026

Asami

施設は古いですが、キレイにお掃除が行き届いている感じでした。

8/10

Excellent

02 Apr 2026

Junko

ディズニーランド帰りに利用させていただきました。
距離も近いし、お安く泊まれてありがたかったです。

Family_with_children

10/10

Exceptional

28 Mar 2026

Rii

とても良かったです。

Self

4/10

Poor

24 Mar 2026

Rio

空調が悪く、蒸し暑かった。禁煙ルームだが、ほんのりヤニ臭かった。

Self

10/10

Exceptional

22 Mar 2026

keita

スタッフさんの対応が丁寧でとても良かったです。

Self

2/10

Poor

22 Mar 2026

由貴

部屋は掃除してないのでは？ってくらい汚い。不衛生。価格が見合ってない。もう2度と泊まらないです。

10/10

Exceptional

16 Mar 2026

Takeshi

良かった

Self

10/10

Exceptional

16 Mar 2026

Takeshi

よかった

Self

8/10

Excellent

09 Mar 2026

Oliver

or

8/10

Excellent

07 Mar 2026

TAKASHI

施設は古いが良いコンディション

Self

8/10

Excellent

04 Mar 2026

Ching Yee Angel

酒店地點很方便,客房如圖片足夠寬敞

8/10

Excellent

27 Feb 2026

fumika

建物自体は古さがありますが、それを丁寧にカバーしようとする誠意を感じました。荷物が多い旅行だったのですが、部屋のスペースが広めでありがたく、過ごしやすかったです。
部屋にコーヒーカップがあると嬉しかったです。駐車場から車を出すのが8時からというのが、旅程によっては困ることもあるので、大変かとは思いますが、もう少し早く出せるとありがたいです。

Partner

8/10

Excellent

26 Feb 2026

Megumi

洗濯機、ヘアーアイロン等の貸し出しがあり良かった。

Family

6/10

Pleasant

22 Feb 2026

るい

普通

8/10

Excellent

21 Feb 2026

HIROSHI

清潔で気持ちが良いです。2回目だったからか
寝巻きなど部屋には無いということが、その度にご注意があれば満点💯でした。

Self

6/10

Pleasant

20 Feb 2026

Koji

お風呂がカタカタ音がする

10/10

Exceptional

11 Feb 2026

kosuke

いちいち評価求めてくるシステムやめてほしい

2/10

Poor

10 Feb 2026

Daisuke

空調がセントラルコントロールで調節できず、真冬の宿泊でしたが暑すぎました。窓を開けて、ドアを開けて調節。逆に夜中は寒くてなかなか寝付けず…

また、館内設備が古く昭和を感じる懐かしさ。好きな方には懐かしさを好む方には良いかもしれませんね。

Business

6/10

Pleasant

25 Jan 2026

もりお

お部屋が綺麗でした

Business

8/10

Excellent

24 Jan 2026

Miyuki

設備というか建物自体もだいぶ古い印象でしたが駅から近くて買い物も困らなかったので良かったです。

Leisure Self

8/10

Excellent

23 Jan 2026

Naoki

部屋が清潔で近くに24時間営業のスーパーがあるので助かりました。

Leisure Family

6/10

Pleasant

13 Jan 2026

kenichi

安い

Business

6/10

Pleasant

13 Jan 2026

ユカ

周辺には飲食店も多く食事がついてなくても困ることがない。ホテルの隣にドラッグストアやコンビニがあることも、徒歩すぐ商店街に入れて駅まで傘いらずなのも良い！

洗濯機はドラム式洗濯機が棟内に3つ非常階段に置いてあり正直あまり清潔感はない。そして乾燥機は多すぎかなと思うくらいの時間回さないと乾かない。洗濯機が少ないので平日の夜は前の人が回してる残時間を見て早めに行って待機してないと夜中まで待つ羽目に。
施設自体の老朽化が否めず、元々のホテルの設備をツギハギで使われている感が否めない。室内の床には謎の真っ黒いシミ。
風呂は排水口が小さいからかすぐ詰まって流れなくなる。
綺麗なビジネスホテルがいい方にはオススメしません。
仕事で安く長期滞在する時にはありがたいです。

Business Self

2/10

Poor

13 Jan 2026

百武

部屋の汚さ、ご飯の下

6/10

Pleasant

10 Jan 2026

Kantapan

No so good

Self