Rembrandt Style Tokyo Nishikasai Grande

Japan , Tokyo
TOKYO, Nishikasai, Edogawa-ku, 6-19-18
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100 reviews shown

10/10

Exceptional

05 Mar 2026

Genevieve

Quiet, clean and reasonably priced. Close to subway station, restaurants, grocery stores. There's a convenience store 10 steps away that is open 24 hours a day that has everything from shampoo to chocolate, razors and prepared meals.

I would highly recommend this hotel.

Family

10/10

Exceptional

26 Feb 2026

Josef

Very kind and helpful staff who made sure our luggage forwarding ended up smoothly!

Partner

10/10

Exceptional

04 Feb 2026

Dale

Clean room. Bigger than others we had in Japan. Nice bathroom. Laundry on site.

Leisure

10/10

Exceptional

26 Jan 2026

Daniel

Very courteous staff, clean room, nice amenities

Leisure Family

10/10

Exceptional

19 Dec 2025

Kayleen

The staff were very friendly, our rooms were nice and clean, and it was quite spacious compared to other rooms we've booked elsewhere in Japan. Even though we placed the \"Do Not Disturb Sign\" on our door, the staff were kind enough to always leave clean towels and slippers in a bag (the bag would be hung onto the door knob). Overall, it was a great
experience. The staff were very helpful and would assist with calling the taxi for us. My family and I would stay here again.

Leisure Family

10/10

Exceptional

13 Dec 2025

Cheng Tsung

工作人員和善樂於助人，浴室和房間大小就是日本尺寸，如果有大的行李會比較不好放，其他一切都是很好的。很開心的四個晚上。

Friends_and_family Family

8/10

Excellent

10 Dec 2025

marion

Strong fast WiFi and hot water
Terrific location

Rooms for two/twin beds were small

Leisure Family

10/10

Exceptional

28 Nov 2025

Paul

Great room, amenities and staff

10/10

Exceptional

27 Nov 2025

Kimberly

It was in a beautiful neighborhood and everything was walkable

Leisure Family

10/10

Exceptional

19 Nov 2025

Jebson

Awesome service

8/10

Excellent

02 Nov 2025

Deborah

Must be prepared to use public transportation to visit everything. Over priced for what you receive

Partner

10/10

Exceptional

25 Oct 2025

Lance

Room is very stylish, clean and comfortable
I feel safe at the hotel
Staff are friendly
I enjoyed the breakfast meals
Will come back if possible

Leisure Self

6/10

Pleasant

23 Oct 2025

KYUHO

Breakfast menu is too simple.

Business

10/10

Exceptional

19 Oct 2025

Kevin

Hotel was great, quiet and clean! Hotel is also a few minutes away from Disneyland. Would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Dale

Make this hotel your choice when you visit Japan. Tokyo!

Partner

10/10

Exceptional

17 Oct 2025

Leandro Wilfred

Spacious room, clean washroom, helpful staff and greater restaurants close by

Leisure Family

8/10

Excellent

10 Oct 2025

Anna

It was an amazing stay and so comforting to come home to every night. We loved the efficiency of clean towels everyday and the staff was very helpful.

The one issue we came across amnest the end of our stay was a heavy amount of cigarette scent in the hallway each night on the 8th floor. We weren't sure if it was coming from someone's room or through a vent but it was concerning.

We would love to stay again in the future.

Leisure Partner

8/10

Excellent

16 Sep 2025

Elnora

Available laundry facilities.

Didn't like that clothes took several repeat drying cycles to dry properly.

Leisure Friends

4/10

Poor

20 Aug 2025

Yumiko

My room was not as expected—it was smaller than what was shown on Expedia, and there was an unpleasant odor coming from the bathroom drains, just as some other guests had mentioned in their reviews. We placed an air purifier in the bathroom while we were in the room, but unfortunately, it didn’t eliminate the smell.
I requested a room change a couple of times at the front desk, but it didn’t work out. My stay was over 20 days, and the single-size bed in a room labeled as a double was quite tight and uncomfortable for a longer stay.
Housekeeping came daily before 2 PM, but the quality varied depending on who cleaned that day. It didn’t seem like the bathroom received a deep clean regularly—some days were okay, but others left me questioning the cleanliness.
Despite these issues, the overall stay was decent. Next time, I’ll book a king or queen-size twin room for more space and make sure to check the room photos and descriptions on Expedia more carefully. The front desk staff carried out their duties as expected, though not always with much flexibility or warmth.Thank you.

Leisure Family

6/10

Pleasant

12 Jun 2025

Alijon

They need to update breakfast. Same menu everyday.

10/10

Exceptional

04 Jun 2025

Zahra

This was my first hotel stay in Japan and I absolutely loved it! The area is convenient. Location is 1000/10! The service was impeccable and I have zero complaints

Leisure Family

10/10

Exceptional

24 May 2025

Frank

It was very nice stay. Hotel staffs were very friendly. Room was clean and enough space to move around. When you open luggages on the floor, it was little tight but we managed. Few convenience stores are close by and few minutes walk to the station. We would stay there again.

Leisure Family

2/10

Poor

07 May 2025

Hao

Horrible

So bloody dusty in the room and making me & my spouse coughed throughout our stay.
You can actually experience how dusty it is by having a close look on the top and surround of the air conditioner.
Disgusting

Partner

10/10

Exceptional

24 Apr 2025

Maryann

We booked on short notice, not much left over Easter but the room was big with 2 double size beds a private bathroom with separate bath & shower. Extremely clean & the staff lovely. The hotel is close to the train & convenience store’s & restaurants. Not that far from Disneyland & the giant ferris wheel is a must to view the area.
Recommend if you want a quiet stay not far from the busy city of Tokyo.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Blandina

This property was amazing. The property was clean and service was outstanding

10/10

Exceptional

06 Apr 2025

Victoria

Friendly staff, accessible activities in walking distance, delicious soups for breakfast (corn soup was fantastic)

Leisure Self

8/10

Excellent

05 Apr 2025

Alma

The hotel is in a quiet neighborhood. The staff are very helpful. It’s close to a convenience store. It’s about 15 minutes drive to Disney Sea.

Leisure Friends

10/10

Exceptional

28 Mar 2025

Agustin

Excellent breakfast buffet

10/10

Exceptional

14 Mar 2025

Vanessa

The room were perfect for my brother and I ! The rooms are smal but that’s normal for Japan so just be aware of that when booking, breakfast was delicious and the staff were so friendly and helpful with sending our luggage to our next hotel. Very good places to eat within walking distance the train station was only a 5 minute walk away and we had a convenient store just down the block, loved it and thank you Rembrandt Style Tokyo Nishikasai Grande for taking such good care of us!!

Leisure Family

2/10

Poor

13 Mar 2025

Verified traveler

Appalling

Stayed there for 11 nights consecutively but about 3 days , my room wasn't make up for no reasons.
Also, it was so dusty inside the room, the air purifier didn't really help at all.
If any of their staff were interested, he or she could go into any of their rooms and they'd surely be surprised how THICK the dust was over the 4 sides of the air conditioner.
I was needed to clean it myself in order to stop all the dust flowing around in my staying room and minimize the coughing caused by that between me & my spouse

Partner

10/10

Exceptional

10 Mar 2025

Stacey

Great staff and location is close to the metro station. Room was comfortable

Leisure Self

10/10

Exceptional

07 Mar 2025

Valérie

We stayed nine nights in this hotel. The first room that was given to us smelled of cigarettes. We notified the staff and they promptly offered a deep clean of the room while we were out. The room still smelled of cigarettes when we returned and the staff immediately changed our room. Our new room didn't smell bad at all. The hotel is completely non-smoking but a guest must have not respected the rules. The staff was very nice to us. The beds were comfortable. The breakfast was included in our stay. It lacked a little bit of variety but everything was good. Please note that the breakfast is mostly a japanese-style breakfast with some more \"western\" options (ie. bread, cereals, eggs and bacon). The area is a little bit out of central Tokyo but we didn't mind the commute because the room was a lot cheaper than what you can find closer to more popular areas. Overall, if you look for a budget option that isn't a small capsule hotel, the total was great and I would completely recommend it.

Leisure Partner

2/10

Poor

05 Mar 2025

Hao

Appalling

The room was so dusty & made me cough non stop all the times whilst in the room.
Especially the surface of the air conditioner. Dust everywhere on the surface.
It doesn't even have 1 English channel for it's in house TV. 2025 already, but it still doesn't support YouTube.

Partner

10/10

Exceptional

01 Mar 2025

adrian

Friendly staff

Leisure Partner

10/10

Exceptional

21 Feb 2025

Amye

Very comfortable!

This hotel was very comfortable! We switched to this hotel after being in an awful one!

Partner

10/10

Exceptional

15 Feb 2025

Cyrus

First night in Japan was a nice quant small room that had everything needed for the stay! Friendly staff and close by to restaurants and such

Leisure Partner

8/10

Excellent

04 Feb 2025

Kathy

The hotel was nice as well as the staff but I did find it a bit far from Tokyo and the main attractions I planned for. Also, I had no closet space to hang my wardrobe..

Leisure

10/10

Exceptional

26 Jan 2025

Raymond

Solid Hotel Choice

Beds were extremely spacious and the room itself was quite large for being close to Tokyo. Breakfast was very good and had a nice variety.

Friends_and_family Family

6/10

Pleasant

25 Jan 2025

Michelle

Property was clean but the food/ breakfast was very limited and their were not really any amenities.

Business_and_leisure Family

8/10

Excellent

20 Dec 2024

Jennifer

Easy access to trains and buses.

Leisure Family

10/10

Exceptional

16 Nov 2024

Rebecca

The staff are very attentive and we feel so welcome. Lots of dining options close by and close to the metro station. We will definitely stay at this hotel again.

Leisure Family

10/10

Exceptional

05 Oct 2024

America

Small rooms. Excellent!!

Family

10/10

Exceptional

23 Sep 2024

Roberta Men Wat

Very clean and spacious room, amenities is good

Leisure Family

10/10

Exceptional

18 Sep 2024

Shannon

I really liked the spaciousness of the two-bedroom suite and the fact that the toilet and bathtub were in separate areas. The room was exceptionally clean and tidy. However, they didn't provide water in the room, so you had to buy it from the vending machine on the second floor. I highly recommend booking this hotel for solo travelers.

10/10

Exceptional

15 Aug 2024

Sisa

Great stay!

We originally went to the Rembrandt style hotel, but they said we were at the wrong hotel - the Rembrandt Style Grande. Only a couple blocks away, so to save you trouble with luggage, know which one you have reservations at. Front desk staff at both were very nice and accommodating. The room had three beds and very comfortable. Shower and bathtub and bidet toilet. We only spent 1 night to be closer to Disney Sea. Very comfortable stay for all of us! The breakfast was very complete and provided a large variety of food from chocolate croissants to rice with curry, salad, yogurt and fruit.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

dieudonne

Nice staffs

Leisure Self

10/10

Exceptional

01 Jul 2024

dieudonne

Nice location. Closer to the train and metro line.

10/10

Exceptional

03 Jun 2024

Fang

Very clean. Small and compact room.

Leisure

8/10

Excellent

27 May 2024

Erica

The location is great. At a walking distance from Nishi Kasai Station. There are many convenience stores and restaurants nearby. The staff is very friendly and helpful. Room is spacious and clean. Buffet breakfast could have been a little better with more options.

Leisure Family

10/10

Exceptional

16 May 2024

Osvaldo

Very nice staff, clean rooms, and close to subway and bus stations

Leisure Self

10/10

Exceptional

27 Apr 2024

Tyler

It was clean and the bed was comfy. The shampoo and body wash smelt good. Overall pleasant stay.

8/10

Excellent

03 Apr 2024

Christian

This is my fourth time staying here, it was previously Best Western my other 3 visits. We were lucky to check in earlier than the 3pm standard time since the room was ready. Rembrandt Style is a straight forward place and the rooms are clean. It is an easy walk to the Nishikasai Station that connects easily to other places. Everything you need is near by such as convenient stores and restaurants. If your looking for a good place that's not over priced and not as busy as other cities this is place. All rooms/floors are non-smoking so that is a plus as well!

Leisure Family

10/10

Exceptional

25 Mar 2024

sylvia

Wonderful a very nice stay with friendly employees

Partner

10/10

Exceptional

13 Mar 2024

MARIA

The front desk staff are very helpful and they will accommodate you in any way possible to ensure that your stay is safe and comfortable.

Leisure

10/10

Exceptional

31 Dec 2023

Ayin

We stayed for 7 days 6 nights and it's been a very convenient accommodation for us. Not only for the good location to shops and transport, but also they have the housekeeping service daily.

Thanks again for the lovely hotel experience.

Leisure Partner

10/10

Exceptional

16 Dec 2023

Verified traveler

Lovely hotel, great breakfast

We were planning a long travel through multiple countries, this hotel is perfect, first, the breakfast selection was amazing everyday, so we could get a full belly with a balanced breakfast prior to planning our day.

Also the room is much bigger than the average Tokyo room, there is a working ice machine and a coin laundry room in the building - super convenient, don’t need to pack as much clothes, although the wash is good, the clothes were still damp after drying, after hanging it up in the shower laundry line, it dried in a couple of days.

The AC/Heater works very efficiently, makes a very comfortable stay, if you need any amenities just ask the staffs, they also assisted us to call taxi.

When we first checked-in, we did find a couple hair from previous guest near the desk chair and bathroom, but we picked it up and it was all good.

This hotel is also very close to the metro station and have plenty of food options around within 5 minutes walk, Disney is also close by, 20 minutes by taxi.

They also have nice bidet toilets in the rooms with heated seats and automatic flushes. - very happy with the stay, thank you.

Ps, taxi rides to and from this hotel to HND airport was about 90-100 bucks each way, make sure to exchange enough cash for this, it’s easier to travel with cash; Suica card reload on iPhone does not work with visa, so a welcome Suica needs to be loaded with cash as well, then you can use the Suica card almost everywhere.

Partner

10/10

Exceptional

15 Dec 2023

Timothy

A good bit outside the city but has an easy to walk to Tokyo metro subway stop. Clean modern hotel with nice staff. Only disappointment was Disney shuttle wasn’t in service for a long time which is the specific reason why I booked this hotel and was listed as a service at time of booking.

Leisure Partner

10/10

Exceptional

09 Dec 2023

Michael

The staff are lovely. The hotel is very practical, but the rooms are a bit tiny with very little storage for clothing.

Leisure Partner

10/10

Exceptional

29 Nov 2023

Candice

Very friendly staff! Excellent stay!

Leisure Self

10/10

Exceptional

26 Nov 2023

Kenji

最上階であったので、静かにホテルで休息する事が出来ました。

Leisure Family

10/10

Exceptional

27 Oct 2023

Yim Sheung

Staff are friendly

Leisure Family

10/10

Exceptional

27 Oct 2023

justine

Very nice!

Leisure Family

10/10

Exceptional

08 Oct 2023

Karanvir

Great little hotel about 25mins train ride outside of Tokyo.
Staff at the hotel are friendly and welcoming. Only small issue is a the little language barrier at times.
The hotel is clean and easy to access via car, bus or train. We got the grande room, however is is still quite small and we had to use the 2nd bed to store our suitcases. If you pack light it is ok.

Leisure Partner

10/10

Exceptional

17 Sep 2023

Janet

The hotel is clean and nice, the service is great. It is just a few transfer to go to other place, not very convenient.

Leisure Family

10/10

Exceptional

12 Sep 2023

Hiroko

We’ve been traveling Japan about 2 weeks. We stayed many hotels. This place is the most spacious and comfortable hotel so far. Amenities are DHC which is super good!! Facial soap was Pola which is very expensive Japanese brand. I didn’t expect much of this hotel but this place made us to relax.

Leisure Family

10/10

Exceptional

26 Jul 2023

Jacklyn

Nice comfortable Hotel

The hotel is clean and staff are friendly. Room is comfortable. Location is a bit far to walk for those with big luggages.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2023

Ivan

This is a very clean hotel and it is conveniently located next to many convenience stores. I would definitely book here again

Leisure Friends

10/10

Exceptional

03 Feb 2023

Alexander Ryan

Great place to stay. Would stay with Rembrandt again!

Leisure Family

8/10

Excellent

26 Oct 2022

Yuko

ビジネスホテルですが、部屋が広かった

Business Family_with_children

4/10

Poor

13 Dec 2019

JamesDagenais

We checked into the Best Western Tokyo Nishikasai on December 3 thru December 12th. Upon going to our assigned room 416, I saw the room was for one person with a single bed. I thought the desk clerk just made a mistake since we booked a double room for 9 nights. The female desk clerk said room 416 is for two people and the bed is a semi double bed (single bed). I asked if we could have another room which she replied no. I request a refund which she said was not possible. I requested to speak to her supervisor, and she told me she was the supervisor. It was obvious this desk clerk was being less than honest or delusional since she wasn't a supervisor. We endured sleeping in this single bed for two very uncomfortable nights. In all we spoke to one male and three female desk clerks who refused to help us. The fourth desk clerk was a Russian young woman named Olga. When we explained to Olga our problem she told us she would contact her supervisor for assistance. That afternoon, Olga left a nice hand written message stating her supervisor approved for us to have another room with twin beds. Ms Olga is the type of employee best Western should hire, not people who could care less about their hotel guests. I would like to thank Olga and her supervisor for reconizeing two adults can not comfortably spend nine nights in a single bed. They made the rest of our stay in Tokyo enjoyable. Other than this incident, the desk staff was always polite and helpful.

Leisure Partner

8/10

Excellent

31 Jul 2019

This is our repeat stay at this hotel. Very happy with the general condition. Good location. Excellent for those going to Disneyland/Disneysea as the hotel provides shuttle service on a very punctual basis.
Only shortcoming is the rather basic breakfast with no variation day after day.

Leisure Partner

10/10

Exceptional

22 Jun 2019

Noreen

Happy in Tokyo

It was a very comfortable hotel a 2 minute walk to the train station from where you could go to anywhere in Tokyo. They have a free bus to drive you to Disney Land & Disney Sea. There were plenty of convenience stores nearby that sell a great variety of food and alcohol at really resonable prices. There were also lots of retaurants around the train station. We weren't right in the middle of Tokyo but it didn't matter because the train system is just so fantastic!

Partner

10/10

Exceptional

15 Jun 2019

Verified traveler

Great budget hotel. There was one night which the air con did not work correctly and there was a smell from the bathtub. Fixed the next day.

Leisure Partner

6/10

Pleasant

11 May 2019

Verified traveler

nearby many restaurants

Leisure Family

8/10

Excellent

18 Apr 2019

Verified traveler

His was the largest hotel we stayed in during our trip across Japan. It is a bit out of town but close enough to transport. Appreciated having the free wifi device as well.

Leisure Partner

8/10

Excellent

12 Apr 2019

Paul Marcel

Lovely quiet hotel

Excellent hotel in a quiet section of the big Tokyo and only 20 min by metro to downtown.

Partner

8/10

Excellent

09 Apr 2019

Verified traveler

conveiniant to trains& public transport. also shops & restaurants, only downside was no real public lounge or bar onsite... maybe a slightly bigger onsite laundry.... but all in all a really nice pleasant hotel....

Leisure Family

10/10

Exceptional

06 Apr 2019

Mike

We stayed in the Deluxe room two bedroom and it was awesome! The room was impressively large (for Japan) very clean and tidy. What impressed me the most were the features of the room. All the light switches were built into the head board unit (head board light and room lights were dimmable) plug outlets and even AUX outlet if you want to play music through the headboard speakers. I’ve stayed in Japan before and this place knocks it out of the park!

Leisure Partner

8/10

Excellent

09 Mar 2019

Chris

Really close to subway system so we were able to get around Tokyo. I wish that I knew they had the shuttle to Disney when we booked the trip (found out when we were there and it was already booked for the 7:30 shuttle). We took public transportation which worked out fine.

I will definitely stay here when we go back to Tokyo.

Leisure Family

8/10

Excellent

11 Feb 2019

susianti

Comfortable stay location

Clean room, helpfull customer service easier to go Disneysea or Disneyland with free of shuttle bus. Near station and food culinary..

Friends

10/10

Exceptional

12 Dec 2018

Tasha

Fantastic hotel for your stay in Tokyo! The rooms are very cozy and comfortable with TV, fridge, coffee maker, great quality beds/bedding and bathroom with a Japanese toilet including bidet and music. The room might be considered small to people - but there is so much to do in Tokyo you will not be spending much time in the hotel room anyway. The train/bus station is a 5-minute walk away. There are three convenient stores located a 30-second walk from the hotel (7/11, lawson and family mart). There are also many other vending machines, cafes, restaurants and shops in the area. Best Western staff speak English and are very friendly and helpful. They were very helpful in helping us organise sending our luggage back to the airport at the end of our stay. I reccomend Best Western to anyone visitng Tokyo and can't wait to visit again!

8/10

Excellent

09 Dec 2018

Verified traveler

Great place to stay. Close to the station. Parks nearby for jogging. If you like, you can take a train to the Imperial Palace to jog on the Top 1 track in Tokyo.

8/10

Excellent

02 Nov 2018

Dyl

practical hotel to get into Tokyo central in half an hour as 5 minutes from Nishikasai st . Rooms not big especially ours which had a city view ? but hardly in the room as so busy . We’re there for 10 days so price was a factor in choosing this one .

10/10

Exceptional

12 Oct 2018

Kwang Peng

Nice hotel near Nishikasai Station

Hotel is 5 minutes walk from Nishikasai Station. There is a supermarket and a few convenience stores nearby. Many restaurants are in the surrounding area. Hotel room is very clean and bed is very comfortable.

Family

8/10

Excellent

11 Oct 2018

Susan

Communication is difficult

This is a lovely hotel fairly close to Disneyland and Sea. There is a shuttle to Disney 7:15 and 9:15. The return shuttle is complicated because of language barrier. And taxi fare back is about $25. It is about an hour from the airport.

2/10

Poor

23 Sep 2018

Verified traveler

Demanded a $30 fee per night to change to a room with two beds when the price difference was only around $3 per night. Other than that the room and hotel is nice.

10/10

Exceptional

28 Aug 2018

Blanca

We are really happy with the hospitality, location, nice people, and always very helpful.

Family

10/10

Exceptional

17 Aug 2018

Verified traveler

Good for its price

Nice hotel near Tokyo Disneyland. It’s a bit far from Tokyo city centre but it’s a fine stay. A bit small though.

4/10

Poor

16 Aug 2018

geoff

Convenient yet disappointing

Firstly. Handy to metro. Only 300m walk to hotel. Not much English spoken at reception, but friendly. Now the room. Very very small. Double bed very hard, and pillows the worst I've ever experienced. We asked for softer pillows.. no can do. Bathroom you gave to step up into about 300mm. Was worried I'd break my leg walking out in the middle of the night. Aircon set at 19 degrees, and must have been about 22. So in summary, you get what you pay for. Adequate but think about upgrading elsewhere

Friends

10/10

Exceptional

28 Jun 2018

Jen

Quiet hotel = comfortable stay

The hotel is extremely comfy and the room is amazing. My friend and I were so sad to leave the beds and the coffee maker! The water is also perfect temperature for a hot shower and the front desk staff are so nice. Definetely would stay here again if I want to visit Tokyo again because Edogawa is a very quiet, family area.

8/10

Excellent

26 Jun 2018

joseph

Good mid range hotel for visitors to disney

3 star hotel, 5 star service. Above average location.
Stayed 5 nights at Best western Nishikasai Grande Hotel. Rooms of decent size but it's very clean. The Housekeeping is excellent and they changed the toiletries and towels Everyday! On departure day, We extended 1 room from 10am to 2pm for 4000 Yen as our flight was at 5pm.
Location wise is convenient to/from Haneda airport and Disney land and sea. Tozai metro line easily connects u to Shibuya, Shinjuku, Harajuku, Akihabara.
From airport, take the Airport Bus to Kasai where it's 1 stop from Nishikasai stop. Then walk 5min to hotel using the South Exit.
Hotel do provide free transport to Disney land and sea at 0715, 0815 and back at 2130 , 2230. However if u decide to go later or come back earlier, u can always takeBus 20 at Nishikasai station to JR line Kasai rinkal Koen station which is 1 stop from Maihamai station.

Family

8/10

Excellent

12 Jun 2018

Verified traveler

it is not far from the metro station and the staff is polite

8/10

Excellent

06 Jun 2018

Babs

good suburban hotel

Appreciated the quiet location and good size room. Access to breakfast on site very convenient.

10/10

Exceptional

17 May 2018

winston

Great location, nice hotel & service

Pillows were hard but everything else very nice... reasonably priced accommodation. Will stay here the next time I'm in Tokyo. Wifi was great.

Partner

8/10

Excellent

10 May 2018

JUAN

The hotel is generally very good. The service very friendly and super nice with our 2 kids. Breakfast buffet has a good selection of Western style and Japanese dishes. We chose it because it had a free bus to Tokyo Disney, unfortunately we were not able to use it. But the Staff gave us printed instructions to get there by using public bus.

Family

10/10

Exceptional

02 May 2018

sheng

Nice hotel

The room is clean and the food is really good. My kid wants to stay longer but need to come home for work. Thanks a lot BWNG.

10/10

Exceptional

17 Apr 2018

tony

pleasant hotel

location is very central,hotel is very clean and our room is very quiet you can not hear nothing,alot restaurant nearby

10/10

Exceptional

14 Apr 2018

Kirk

Not in Tokyo but New Clean Hotel

The hotel is only a couple of years old. Use caution as there is a Best Western Tokyo Nishikasai and a Best Western Tokyo Nishikasai Grande hotel. They are only 1 block apart. The rooms were spacious and very clean. Lots of English channels on the TV. During the afternoon/early evening, the staff has coffee, tea, orange juice, and cookies available for guests at no charge. The Tokyo Toei subway line is a 5-8 minute walk away. Plenty of 24 hour convenience stores nearby. Late checkout will require a fee. They have a very favorable cancellation policy offering fee cancellation all they way up to 1:00p the day of check in. Most hotels do not do this. Narita Airport can be reached by the Chuo/Sobu Line from the hotel without going back into Tokyo. Tokyo Disneyland is only a couple of kilometers away. This is a non-smoking hotel.

10/10

Exceptional

11 Apr 2018

Gary Chew

Nice hotel close to metro station

Close to metro station, lots of restaurants and many convenient stores. Will definitely come back

8/10

Excellent

06 Apr 2018

Verified traveler

Our stay at the Best Western Tokyo Nishikasai

We enjoyed the stay at the Best Western Hotel. The only complaint I had was while using their laundry facility the dryer left my clothes soaking wet and I was not able to get them dry with the dryer there. I informed the front desk and they were really not helpful in refunding me or assisting me with the problem. I spent $10.00 and 7 hours on one load. I am not sure if it was a communication problem but that left me unhappy. But other than that it was a very good place and if you are a disney fan, very close and they have a shuttle in the morning that will take you there.