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Andaz Family Suites By Hyatt - Palm Jumeirah

Dubai · United Arab Emirates

Palm JumeirahView location

9.2/10Excellent39 Reviews
Cleanliness9.2/109.2
Service7.4/107.4
Comfort9.6/109.6
Condition9.4/109.4
Value8.8/108.8
Amenities8.8/108.8
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Andaz Family Suites By Hyatt - Palm Jumeirah

Located in Dubai (Palm Jumeirah), Andaz Family Suites by Hyatt - Palm Jumeirah is within a 10-minute drive of The Walk and Burj Al Arab. This beach aparthotel is 4. 4 mi (7. 1 km) from Marina Beach and 5. 3 mi (8. 5 km) from Mall of the Emirates.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this aparthotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy international cuisine at The Locale, one of the aparthotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind?

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Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 116 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops.

Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

Located in Dubai (Palm Jumeirah), Andaz Family Suites by Hyatt - Palm Jumeirah is within a 10-minute drive of Mall of the Emirates and Burj Al Arab. This beach aparthotel is 4.4 mi (7.1 km) from Marina Beach and 4.3 mi (6.9 km) from The Walk.

Make yourself at home in one of the 116 guestrooms, featuring kitchenettes with refrigerators and stovetops. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and microwaves.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this aparthotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

By ocean Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Eve (December 31) Gala Dinner per adult: AED 1750
    • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:30 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number 1336625
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AED 160 for adults and AED 73 for children
    • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Arabic

    Russian

    Filipino

    English

    Italian

    French

    Urdu

Nearby attractions

Palm Jumeirah Mall 0.2 km / 0.1 mi
Palm West Beach 1 km / 0.6 mi
The View at The Palm 1 km / 0.6 mi
The Pointe 2.6 km / 1.6 mi
American University of Dubai (AUD) 3.8 km / 2.4 mi
Marina 101 4.8 km / 3 mi
Al Sufouh Beach 4.8 km / 3 mi
Dubai College 4.3 km / 2.7 mi
Atlantis, The Palm 5.5 km / 3.4 mi
Lost World Aquarium 5.8 km / 3.6 mi
Aquaventure 5.9 km / 3.6 mi
Dubai Marina Mall 6.6 km / 4.1 mi
The Walk 6.9 km / 4.3 mi
Skydive Dubai 7 km / 4.3 mi
Jebel Ali Race Course 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 116
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Banquet hall
  • 24h dining café
  • Children’s swimming area: 1
  • Massage
  • Spa centre
  • Gala dinnerExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 69 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable3 photos

    Andaz Family Suites By Hyatt - Palm Jumeirah

    SUITE ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Internet access
    • Dishwasher
    • Cable TV
    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Cooker
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Hairdryer
    • TV
    • Hot tub
    • Soundproof room
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Andaz Family Suites By Hyatt - Palm Jumeirah

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 Bedroom • 137 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable4 photos

    Andaz Family Suites By Hyatt - Palm Jumeirah

    SUITE TWO BEDROOMS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    137 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Hot tub
    • Soundproof room
    • Dishwasher
    • Satellite TV
    • Bathrobes
    • Extra beds on demand
    • Alarm clock
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Minibar
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Wi-fi
    • Hairdryer
    • Fridge
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Andaz Family Suites By Hyatt - Palm Jumeirah

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXE • 1 Bedroom • 46 m²STU.DX
    STUDIO DELUXEPhoto unavailable4 photos

    Andaz Family Suites By Hyatt - Palm Jumeirah

    STUDIO DELUXE

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Room amenities

    • Cot on demand
    • Hot tub
    • Soundproof room
    • Dishwasher
    • Bathrobes
    • Desk
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Cooker
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Andaz Family Suites By Hyatt - Palm Jumeirah

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    Andaz Family Suites By Hyatt - Palm Jumeirah

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Andaz Family Suites By Hyatt - Palm Jumeirah

9.2
Excellent
39 Reviews
Cleanliness
9.2 /10
Service
7.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Value
8.8 /10
Amenities
8.8 /10
20 reviews shown
10/10
Exceptional
11 May 2026
Donna
This hotel was beautiful, pool and beech amazing, everywhere was so clean and staff really friendly. Would definitely stay here agsin
Family
10/10
Exceptional
24 Jan 2026
Robert
This was an amazing hotel experience. Staff was really kind. The even upgraded me to a large suit for a small error and it wasn’t birthday so it was really great to see they not only took care of us but also left a birthday dessert cake on the day of in my suit when we came in to see. Great location to all the night light right off the palm. Huge hotel area with a beach and a night club and restaurant outside by the beach. Everything was perfect with this place
10/10
Exceptional
23 Jan 2026
Matthew
Great for families
10/10
Exceptional
10 Jan 2026
Fred
Staff were excellent
Rooms cleaned & fridge replenished each day with water & juice choice
10/10
Exceptional
07 Jan 2026
Yamina
amazing hotel
10/10
Exceptional
04 Dec 2025
Janette
Staff friendly
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Karen
Walkable to other areas on the Palm
10/10
Exceptional
29 Oct 2025
Pauls
Amazing location and Family apartments
Leisure Family
10/10
Exceptional
01 Oct 2025
Wallace Ewane
Clean and amazing staff
8/10
Excellent
05 Jan 2024
Reza
Washing machine in unit was acting up and no one could help us fix it.
10/10
Exceptional
17 Feb 2023
Jason
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Leisure Family
10/10
Exceptional
25 Jun 2022
Sita

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Partner
8/10
Excellent
08 Oct 2021
Katherine
I liked that there was an adult pool and the spa was amazing.
Leisure Partner
10/10
Exceptional
19 Jul 2021
Charmaine Kayne
Awesome! We definitely had fun!
Friends_and_family Friends
10/10
Exceptional
06 Jun 2021
Randa

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Partner
4/10
Poor
25 Jan 2021
Verified traveler
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Leisure Self
10/10
Exceptional
19 Sep 2020
M

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic!

The staff were so helpful and attentive at all times.

I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area.

The pool is shared with Tiara residences and has stag on hand at all times.

Can’t recommend this hotel enough!
Business
10/10
Exceptional
24 Jul 2020
Grant

Great hotel

Nice Hotels
Friends_and_family Family
10/10
Exceptional
20 Mar 2020
Verified traveler
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Leisure Self
6/10
Pleasant
16 Jan 2020
Verified traveler
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Leisure Self

Location & surroundings

Andaz Family Suites By Hyatt - Palm Jumeirah
Palm Jumeirah, Dubai, United Arab Emirates

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Andaz Family Suites By Hyatt - Palm Jumeirah

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