Name: Fairmont The Palm
Address: Palm Jumeirah, Dubai, 72413, AE

Fairmont The Palm

Dubai · United Arab Emirates

100 reviews shown

10/10

Exceptional

26 Jul 2026

Asma

Brilliant hotel

8/10

Excellent

19 Jul 2026

viraj

Great staff, Moderate breakfast for Vegan or Vegetarian, clean room, Great view from balcony from sea facing room.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Vineet

The hotel property by itself is excellent. However, the service standards are quite poor. If you order anything in your room, be prepared for a weight of at least 60 to 90 minutes. That includes getting basic things like a dental kit or water.

Self

10/10

Exceptional

07 Jul 2026

Andy

The staff were incredibly kind.

Self

10/10

Exceptional

07 Jun 2026

suhail

Amazing hotel to stay in

Family_with_children

8/10

Excellent

03 Jun 2026

Henry

Great food and staff very helpful, good facilities

location is good, however with the only beach being a beach club there is constant loud music playing and late in the evenings due to the other beach clubs

Family

10/10

Exceptional

29 May 2026

Khaled

Location , adult pool for swimmers, the view

Partner

10/10

Exceptional

25 May 2026

Clinton

Beautiful property and close to all the beach clubs

Friends

10/10

Exceptional

23 May 2026

Naimah

We checked in late but on a half board was still able to get dinner 10.30pm at a restaurant. Had booked 2 rooms which were side by side and had 1 main door for the both so had the \"connecting rooms\" feel. We were a party of 2 adults and 3 children. Pools were adequate for our needs and had access to the Bask beach lounge. Across the road was a mall, also if you wanted to you could walk to Nakheel mall, we felt really relaxed here. The bonus was the amenities, bathrooms stocked Le Labo so quality hair and bodycare range. Balcony were great if you have a smoker in your party and also perfect to dry swim wear. I didnt explore much of the other facilities in the hotel but gym and spa also available for use. We had an issue at one of the restaurants which caused an injury but staff attended immediately and addressed the issue immediately, could not fault them. We requested late check out which couldn't be fulfilled due to the hotel being at capacity but staff kindly gave us an extra hour which was a great help so thank you ! Buffet breakfast was amazing, everything you could ask for and anything you needed you couldnt find just ask, they are very accommodating. I wish we stayed here for our full duration of our trip to dubai but always prefer to change things up and try different areas. We will consider this hotel again, theres so many great outs but you wont be disappointed with your choice. Thank you for great service even during this quiet season due to issues with US/Iran.

Family_with_children

10/10

Exceptional

26 Mar 2026

pierre

every good

10/10

Exceptional

24 Mar 2026

KARANJEET SINGH

Top class service

Partner

10/10

Exceptional

05 Mar 2026

Ryan

Amazing hotel, staff are perfect in every area. Couldn’t ask for anymore.

8/10

Excellent

24 Feb 2026

Alyaa

The room was spotless and the staff are friendly smiling going above and beyond their job duties

Partner

10/10

Exceptional

24 Feb 2026

Leo

Overall a wonderful experience!

Friends

10/10

Exceptional

23 Feb 2026

Peter

Hotel had excellent facilities. Rooms were very clean and staff were friendly and helpful. Food was excellent

Family_with_children

10/10

Exceptional

29 Jan 2026

Eleanor

The hotel is excellent. The rooms are spacious, well appointed and comfortable. The staff were very pleasant and helpful. The lounge bar was an excellent spot for breakfast and a drink. The food at all the restaurants was excellent. We will be coming back!

2/10

Poor

28 Jan 2026

Elmustafa Emad

HORRIBLE HOTEL - TURNED US AWAY DESPITE A CONFIRMED BOOKING!! STAY AWAY!!!

10/10

Exceptional

25 Jan 2026

Joseph Ian

Great hotel. Would stay again.

10/10

Exceptional

15 Jan 2026

michael

Our second visit to this hotel 10 years apart and the quality has been improved by the surrounding area. The staff are excellent with special praise to the housekeeping and lobby staff, so helpful and pleasant. I would whole heartedly recommend staying at this excellent resort. 5 stars plus from me !!

Leisure Partner

8/10

Excellent

11 Jan 2026

Herinder Pal

Good services

Business Self

10/10

Exceptional

02 Jan 2026

Hans-Linhard

Yes

2/10

Poor

30 Dec 2025

Chris

No sunbeds. Limited service. Too noisy due to nightclub

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

sam

Very luxurious.

Partner

10/10

Exceptional

17 Dec 2025

Peter

As aways our stay here has been fabulous, very large room and bathroom woth excellent facilities. The grounds and swimming pools are beautiful with enough loungers for everyone. The restaurants are all first class.

Partner

10/10

Exceptional

03 Dec 2025

Daniel

Excellent hotel with fantastic service

Leisure Partner

10/10

Exceptional

03 Dec 2025

SANJAY

Great hotel, location and the staff are wonderful!

We booked half board which was great value.

Prior to our stay, I emailed the hotel notifying them that my wife has a long list of intolerances. The hotel emailed backed immediately, and said it would not be an issue and that the chef would meet us (on arrival) to discuss meal options.

On arrival, Chef Siddhant met with us and we went through everything. He assused that it would be totally fine and made my wife exceptional meals that were to my wife's dietary requirements.

There were no compromises at all which we really appreciated. The food was very tasty and well presented. So my biggest praise goes to Chef Siddhant and also Chef Krishna for the bespoke meals

I myself ate from the buffet stations in Flow and the food option and quality was exceptional

The hotel it self is lovely! Very grand the facilities are great. The beach was a short stroll from the hotel grounds and it was clean/safe.

We had a large room which was facing the city, but I would recommend going for a sea view as the traffic can be noisy.

Location is great, and easy to get around.

Overall, I would happily stay again

Leisure Partner

2/10

Poor

30 Nov 2025

Fabien

Noise from the Kyma beach club apposite the pool is INSANE!

Leisure Partner

10/10

Exceptional

14 Nov 2025

Fiona

Favourite 2 evening meals were Little Miss India and Boldly Asian - Flo Kitchen was consistently good. Service slow at Seagrill.
Cleanliness at hotel was excellent.
Good location - accommodating staff allowed early access to room.
Only disappointment was highly advertised showing of F1 race which was superseded by football games- eventually shown on small screen late with no sound.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Ayesha

The beach front was ruined. There was loud music at all times, till so late in the night. That was the only thing I hated about the stay and hence I won’t be coming back. I wanted to be near the beach but couldn’t use it

Partner

10/10

Exceptional

26 Oct 2025

willem

Our stay was fantastic, thank you. Our one slight criticism would be that we found it very difficult to find somewhere to sit in the sun on the beach and around the pool. Practically all the sun beds had towels on them but were never occupied.

Leisure Family

10/10

Exceptional

26 Oct 2025

Akshaye

This is one of the nicest hotels I've ever visited. The room and facilities were immaculate. The staff are incredibly polite and accommodating.

We enjoyed halfboard and were able to experience several of the on site restaurants. The teams were able to accommodate dietary requirements quite easily and there were plenty of options.

Thank you to Kalorus and Edan for going above and beyond to make our stay memorable, we always felt looked after. Thank you to Rodgers for starting off our 5* experience immediately and for keeping it up throughout!

Leisure Partner

10/10

Exceptional

13 Oct 2025

Jane

Beautiful hotel. Staff very accommodating. We arrived very early and they managed to get us to our room before 9am which after a long haul flight was great. We only ate once on site at the breakfast buffet. This was ok. Only issue we had was not huge selection and many small children running around and not many staff or parent supervision to access to food etc around handling. Not sure it was worth the cost. Overall great location close to mall and all the best beach bars and restaurants. Would 100% recommend to anyone staying in Dubai

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jacob

Beautiful hotel. Exceptionally welcoming and friendly staff. Big rooms. Great pools and beach.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Taylor

Amazing hotel! We spent 6 nights here and had the best time. The hotel has loads of restaurants, pools and a couple of bars. Little miss India was our favourite restaurant and the poolside food was amazing. Service was 10/10. Hotel is walkable to the Golden Mile where there are shops and also walkable to the Palm Jumeriah Mall which is great. We went to the spa one day and the staff were amazing and couldn’t do more for you!

Leisure Partner

10/10

Exceptional

03 Oct 2025

Nicholas

Great room

Leisure Family

10/10

Exceptional

03 Oct 2025

Rama Toghiani

Perfect facility , whole family enjoyed it
Very spacious rooms and amazing service

10/10

Exceptional

30 Sep 2025

Seilyn Ondina Romero

Best hotel in Dubai , super clean and nice staff. Always making sure you having an amazing stay. I recommend Fairmont the Palm.

Leisure Family_with_children

10/10

Exceptional

25 Sep 2025

umer

Great honeymoon stay

Went for our honeymoon. They did a little surprise for us. Was nice. Generally the hotel is great though. A combination of great staff and facilities. The breakfast is a must as it’s probably the best mix of everything. The staff were great. Nice gym with small sauna and steam rooms which weren’t expected! The hotel from the roadside doesn’t give it justice to how grand it is.

Partner

10/10

Exceptional

21 Sep 2025

Apurva

Wonderful family stat

Hotel and staff are really friendly, more efforts can be done on in room dinning, very limited options, housekeeping can be more attentive.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Musa

Had a fantastic stay at the Fairmont Hotel! The area is really nice, breakfast was delicious every morning, and the room was spacious and spotless. Staff were super friendly and made everything easy. Highly recommend this place—will definitely visit again!

Business_and_leisure

10/10

Exceptional

08 Sep 2025

Deborah

Everything was perfect, luxurious, staff is friendly and helpful, facility is very clean. Kids friendly, we will definitely be returning 😊

Leisure Family

10/10

Exceptional

05 Sep 2025

Paresh

Exceptional property! Located close to Nakheel Mall and well-connected to clubs, bars, restaurants, and neighboring hotels along the beach via a charming cobbled path behind the property. Complimentary buggy rides are available throughout the day.

Highlights included the Indian restaurant (Miss India), the Vuvuzela Pub (small but lively), and fresh sushi - often part of the buffet. The staff were all unique, incredibly friendly, and eager to help. Not once did we encounter anyone who was rude or unprofessional.

Perfect for families and young children!

Business_and_leisure

10/10

Exceptional

04 Sep 2025

Mian

Everything was perfect. We loved our stay.

Business_and_leisure Family

10/10

Exceptional

03 Sep 2025

Christopher

Luxury luxury luxury

Leisure Partner

8/10

Excellent

03 Sep 2025

Imran

Liked the apartment the pool and breakfast
Didn’t like the fact my kids weren’t allowed in the pub area to watch the footy matches

Leisure Family

10/10

Exceptional

01 Sep 2025

Annette-Marie Leonie

Everything was incredible. I would stay here again

10/10

Exceptional

30 Aug 2025

Craig

This was our second stay at the Fairmont.

Unfortunately, I suffered an injury during my stay but hotel staff and management were helpful and tried there best to assist with the situation. The nurse at the hotel also does a great job of looking after the guests.

The hotel is very relaxing with great facilities. The food in Flow Kitchen and Asian Fusion was great and we enjoyed it very much. I would also like to mention most of the staff were very friendly, attentive, helpful and care about their guests. Thanks again for looking after us.

Mr Craig & Family

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Kawish

The service level of every staff member in this establishment was top notch. They always went above and beyond with a smile.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Chris

Everything was great here - really enjoyed except the bass from the beach clubs late in the afternoon- everything else was excellent

Leisure Partner

6/10

Pleasant

04 Aug 2025

Mohammed

Property is in need of dire rennovation

10/10

Exceptional

31 Jul 2025

Steven

The hotel was very nice, with plenty of choice when it comes to dining, relaxing and activities. Menu options in Flow Kitchen (Half Board Buffet-style) were extensive and food quality was great. There was a really good option to dine-around in other restaurants, some with surcharge, but not all. Fairmont is well-located, it's within short walking distance of a small mall and just a little further on is the larger Nakheel mall. As with many Palm hotels, the beach isn’t great and the water is a little stagnant. But, there are plenty of pool options to choose from. Staff in rhe Gold Lounge are worthy of special mention, and staff throughout the hotel were friendly, talkative and helpful. Would definitely stay here again

Leisure Partner

10/10

Exceptional

23 Jul 2025

David

Very good

Very nice and clean

Partner

10/10

Exceptional

21 Jul 2025

Dimitrios

Great hotel and location.
Staff great people and Antonella at the checkin desk so warm and friendly.

Leisure Self

10/10

Exceptional

19 Jul 2025

Jeffrey Wylie

Amazing, friendly staff. Food was great and the hotel is very clean. Comfortable rooms with great views.

Leisure

10/10

Exceptional

13 Jul 2025

Jashim

Wonderful in every way.

Business

10/10

Exceptional

09 Jul 2025

wendy

Fairmont The Palm is amazing!

Amazing! Everyone was so kind and attentive! Hotel was beautiful, well appointed and comfortable!

Partner

10/10

Exceptional

01 Jul 2025

Saad

ممتاز

10/10

Exceptional

29 Jun 2025

Osamah

From the moment we arrived until we checked out everything was great and lovely, thanks Seanberry from check-in and Mahmoud from the Valet parking team, also thanks for the rest of the other team members who are working behind the scenes to make us enjoy our stay, very mich appreciated 👏 💐

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

JENNIFER

I loved everything, the staff OMG, I definitely will be back!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Davante

great staff

Leisure Self

10/10

Exceptional

13 Jun 2025

qasim

Excellent experience from start to end.

Edem was super helpful at front desk
Rohit was great at housekeeping

10/10

Exceptional

26 May 2025

Muhsin

Thx for all people work there

Business_and_leisure Family

10/10

Exceptional

25 May 2025

Aram

Was very nice hotel

Leisure Family

8/10

Excellent

19 May 2025

Abdulgader

The furniture is very old and they need to work on the property facilities

10/10

Exceptional

10 May 2025

Tigran

Excellent service

Family

10/10

Exceptional

04 May 2025

Herinder Pal

This is my go to business hotel. The rooms are a little tired, but service, team and food are fantastic.

Business Self

10/10

Exceptional

25 Apr 2025

Helen

Beautiful property with excellent staff. Great location on the Palm, short walk to Nakheel Mall.

Leisure Family

10/10

Exceptional

24 Apr 2025

Navjot Kaur

Beautiful hotel, amazing staff very welcoming and helpful. Highly recommended everyone to stay at Fairmont The Palm.

Leisure Family

4/10

Poor

19 Apr 2025

Andrew T M

Used to be amazing. Great holiday with jazz and easy listening around the pool. The hotel Is no longer beachfront like the images as there are high walls around the beachclubs between the hotel and sea and these clubs pump out loud loud music all day and into the night. Tired decoration. Staff amazing. Standards have fallen. Good shuttle bus to the town. Stayed 5 times, won’t stay again.

Leisure Partner

10/10

Exceptional

17 Apr 2025

peter

The property is amazing and well kept. It's 12-13 years old, and the rooms could start to use some updates, but that will happen over time. Everything else is top shelf, and their entire staff are kind, attentive, and take pride in their work. It's refreshing to see.

Leisure Family

10/10

Exceptional

16 Apr 2025

Michael Ernest

Noisy music on beach at adjacent hotel. Great location visually on the Palm. Major dining area might consider an adults only area for adults - mornings noisy with children running about.

4/10

Poor

16 Apr 2025

PETER

When i booked the it was supposed to be a city view which if you call the side of a building a city view. We asked to get a seaview rather than the depressing city view. We had to wait over 2 hours to get our room. And were upcharged excessivly i felt for the room. The breakfast buffet was just annoying as there was not enough staff to serve the number of people. Service around the packed pools and beaches was marginal. The music from the clubs play until 4 am one night and we could here the base in our room. Not my best vacaton.

Leisure Partner

6/10

Pleasant

12 Apr 2025

Myisha

The front desk service and cleanliness of this hotel was top notch. I typically avoid buffets because of how unsanitary they usually are, but even the breakfast buffet was well kept. They did give away me and my daughter’s table as soon as we got up to make us plates. No apology, they just let us stand there with plates in hand until we found our own table. After being at the pool for 2 hours, my daughter took a break, dried off, and once she returned to the pool she placed her towel on my beach chair instead of her own. One of the poolside attendants walked over shortly after and started grabbing our swim bag and shoes to toss it on another swim chair. I got out the pool to ask what he was doing and he started YELLING at me saying there was no towel on this chair so he promised the chair to someone else. I told him that’s our chair, he kept yelling at me so loud that 2 other families stepped in, vouched we’d been there for hours, and they didn’t like how he was talking to me. The man just stormed off. This rattled my nerves so bad that I almost left the pool. One of the families asked me not to let his behavior intimidate me and to finish enjoying myself, so we stayed.

Friends_and_family Family

6/10

Pleasant

01 Apr 2025

Soroush

I have been there, many time but this year services are not good and cleaning the room it's not on time so at over all its not be same as before and quality is coming down.

Leisure Family

8/10

Excellent

24 Mar 2025

david andrew

Good break

Leisure Friends

10/10

Exceptional

18 Mar 2025

niamh

Great location and staff and food options great. Really suitable for young families and quiet holiday. Rooms are spacious but a little dated and the few areas for drinks/pubs on-site have kuttle or no atmosphere .

Leisure Partner

10/10

Exceptional

18 Mar 2025

Verified traveler

Wonderful

Wonderful stay. Highly recommend.

Partner

10/10

Exceptional

16 Mar 2025

Simona

Amazing stay! Great service and Fantastic staff all around. Great room, great bed and absolute amazing shower head. I got actually inspired to find one like that where I live 😂. It is beautiful hotel on perfect place & location.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Gregory

A truly wonderful hotel, for a few nights away. The staff were great, always there to help if required. The rooms are large and very comfortable, large balcony area and bathroom with everything you need. The shuttle to the malls was a nice touch.
The pool and bar areas are very well maintained and again the staff are lovely and friendly, always on hand.

Leisure Partner

10/10

Exceptional

15 Mar 2025

Shital

5th time back at The Fairmont
Great hotel, excellent location on the palm
Rooms are massive compared to other hotels
The service is amazing

Leisure Family

10/10

Exceptional

08 Mar 2025

Soraya

Fairmont is a home away from home!

Excellent management!

Great staff!

Business_and_leisure Family

10/10

Exceptional

03 Mar 2025

Jad

Great hotel

10/10

Exceptional

02 Mar 2025

Mihaela

It is an amazing holiday spot, this was my 3rd time .

Very grand hotel, all staff are excellent and helpful , lots of restaurants with delicious food.

Worth visiting at least once.

Business_and_leisure Self

8/10

Excellent

28 Feb 2025

Mimi

Resort setting. Pleasant but with lots of ambient noise which could be considered noisy for people looking for a quieter environment.

Business

10/10

Exceptional

22 Feb 2025

Mihaela

Amazing !

Business_and_leisure Self

6/10

Pleasant

21 Feb 2025

mohit

Its not worth the price
I have stayed in taj ,hyatt they ve cheaper prices and better service

Business Friends

10/10

Exceptional

19 Feb 2025

Rosana Di Maggio

The friendliness of the staff sets this place a part from any other place i have been to. Everyone was approachable and readily available to help and answer questions with a smile. Would definitely stay at another Fairmont inbthe future.

Leisure Family

8/10

Excellent

10 Feb 2025

Harry

Food didn't quite live up to the 5 stars

Leisure Family

10/10

Exceptional

07 Feb 2025

Akilah

The property boasts excellent cleanliness and security, while the private beach is a real gem. The hotel is exceptionally accommodating to guests with accessibility needs. The food options were diverse and delicious. My only suggestion for guests is to bring a reusable water bottle and consider purchasing dining or drink packages.

Leisure Family

10/10

Exceptional

06 Feb 2025

Elinor

This hotel was perfect for our holiday with a 4 year old and 5 month old. They facilitated a room upgrade and early check in. All staff were brilliant with the children and our eldest enjoyed a session at the kids club. The buffet restaurant was amazing, easier with the children than visiting the other restaurants but the food quality was outstanding. Would definitely visit again.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2025

Robina

Excellent service … friendly and helpful staff.
Safe … thank you.

Leisure Family

6/10

Pleasant

27 Jan 2025

Attar

Poor breakfast quality and over crowded swimming pools

Leisure Family

10/10

Exceptional

27 Jan 2025

Radika

My stay was excellent

8/10

Excellent

27 Jan 2025

Bushra

The cleaners and room service staff are exceptional and the ones that open the door for you, however the reception staff should be more friendlier as it would be nice.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Herinder Pal

Great food options, peaceful and family orientated. I have stayed here with my family and as a business traveller.

Business_and_leisure Self

10/10

Exceptional

20 Jan 2025

Herinder Pal

A lovely hotel which is peaceful and family orientated.

Business_and_leisure Self

2/10

Poor

07 Jan 2025

NADEEM

We returned to stay at this hotel, but we were very disappointed with the room condition this time. The bulbs in the bathroom did not work, the room was cold and we asked for a heater but none was provided. The connection to connect phone chargers were not working. I was told that the breakfast will be at discounted rate, but we were charged the full amount. I am extremely disappointed this time with our stay at Fairmont. Hopefully, they can cater to the ordinary guests like us than Dixon celebrities and rich folks. Very disappointed.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Vram

Here you'll meet an exceptional high level service you'd expect from a 5 star hotel. Mix of modern and Arabian styles will make you enjoy every moment of your stay.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2024

Tammy

Nice staff and great location

Leisure Family

10/10

Exceptional

19 Dec 2024

Neeraj

Location and convenience