Name: One&Only The Palm
Address: West Crescent, The Palm, Dubai, AE

One&Only The Palm

Dubai · United Arab Emirates

West Crescent, The PalmView location

75 reviews shown

10/10

Exceptional

03 Feb 2026

Barry

The Palm Manor Room was excellent - spacious , very comfortable and well maintained by the great house keeping staff

Leisure Partner

10/10

Exceptional

02 Feb 2026

Jorge

Great service, great room, e

10/10

Exceptional

10 Jan 2026

Spotless room and the staff were incredibly nice

Leisure Partner

8/10

Excellent

01 Nov 2025

Tasneem

Clean room. Nice property

Business

10/10

Exceptional

31 Oct 2025

Vicas

We had an awesome time at One and Only, The Palm. The hotel is immaculate, absolutely beautiful and the service was outstanding throughout our stay. A special mention to our host Delly and the bell staff Faruk, Abdul and Rahul - these just name a few but all the staff were lovely and nothing was too much trouble. Thank you all for your hospitality, we look forward to returning again next year!! (Mr & Mrs Patel)

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Laura

One of the best, luxury resort in Dubai

I can’t but say positive things about this beautiful One & Only The Palm resort. Everything was well thought, service extremely attentive and positive, as well the atmosphere is just very tranquil.

10/10

Exceptional

22 Aug 2025

Mireille

Exceptional! In credit Le grounds,

10/10

Exceptional

20 Aug 2025

Roshan

This was the best hotel that I have ever stayed in. The service was unbelievable. The staff were amazing and their attention to detail was incredible. Jahirul and Farouk were fantastic. I highly recommend anyone looking for an ultra luxurious experience to stay here.

Leisure Family

10/10

Exceptional

19 Jun 2025

Mohammed

Excellent stay. Great staff. The housekeeping is awesome. Great resort. We lloved our stay. Will definitely recommend my family and friends who will be visiting Dubai. I wish I had booked connecting rooms but may be next time.

Leisure Family

10/10

Exceptional

15 Jun 2025

Nick

Amazing, all you could wish for from a luxury hotel

Leisure

10/10

Exceptional

10 Jun 2025

Maurizio

Confort and care for the guests

Leisure Partner

10/10

Exceptional

17 May 2025

Zayed

Perfect

Business_and_leisure Family

10/10

Exceptional

24 Apr 2025

Mehmet Cem

Superb facilities run by the best staff👏👏

Business_and_leisure Family_with_children

10/10

Exceptional

18 Feb 2025

Nicholas

11/10 time! The hotel was the best I have ever stayed at and I have traveled quite a bit around the world. Reception went above and beyond accommodating my brother and I. The managers were excellent with their hospitality and services. I recommend anyone and everyone to stay here, it's a must!

Leisure Family

10/10

Exceptional

12 Feb 2025

David

From the moment we arrived

From the moment we arrived, our experience at this hotel was nothing short of perfection. The warm, welcoming greeting set the tone for what would be an unforgettable stay. Check-in was seamless, with a comfortable seating area provided, making us feel instantly at ease.

As we walked through the grounds toward our room, we were captivated by the breathtaking surroundings. Every detail of the landscaping was immaculate, creating a truly serene and picturesque setting. The villa housing our room was stunning, and upon entering, we were blown away by how beautifully designed and well-appointed our accommodation was.

What truly set this experience apart was the exceptional service. Every member of the staff went above and beyond to ensure our stay was flawless, anticipating our needs before we even had to ask.

Every aspect of our stay, from the ambiance to the hospitality, was simply perfect. We couldn’t have asked for more!

Partner

10/10

Exceptional

18 Jan 2025

Mehmet Cem

Very good place

10/10

Exceptional

03 Nov 2024

Andrew

Very nice

Family_with_children

10/10

Exceptional

02 Nov 2024

Jose Antonio

Excelente hotel y atención de todo su personal

Leisure Partner

6/10

Pleasant

17 Sep 2024

Mauro

In dining service very very poor. Manager apologetic.
FD check in very very very poor.
Knowledge of booking conditions very very poor.
Empathy of the FD staff during check in with a baby was zero. Required us to highlight the basiics!
Hotel is nice, remaining staff is friendly, acessibilities with a baby stroller not terrific. . Buffet restaurant staff was brilliant. Such a pitty with so much potential. Beautiful location and rooms.

Friends_and_family Family

10/10

Exceptional

30 Aug 2024

Aline

Leisure Family

10/10

Exceptional

16 Aug 2024

MARJAN

This hotel deserves to be 7 star

Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2024

Michael

Excellent service

Leisure Family

10/10

Exceptional

31 Jul 2024

Tanous Joseph

Everything was great the staff were very friendly and helpful the location was great the food very delicious the pool I really enjoyed and I really recommend

Leisure Family

6/10

Pleasant

31 May 2024

Julie

Should be 5 star review but NOISY! This is a stunning hotel dealing with a HUGE noise issue that not only affected our stay but is something the hotel is dealing with every week & weekend. Three out of our four nights it sounded like a nightclub and the base literally vibrated into the room. The hotel eventually located a fan which we used to help create a soft “white” noise so we could sleep. Boats drive past the hotel well into the night (1am and 2am) with the music blasting. The Club/Hotel “Five” across the marina has music BLARING into the morning hours. I was in Dubai at O&O Mirage last year and the marina wasn’t “open” like it is now. A lot has changed! It’s a disgrace for the other hotels in the area and I’m SHOCKED there aren’t stricter laws enforcing noise levels/hours. In the US we have huge hotels & parties in Las Vegas but at night, the parties go INDOORS and the buildings/clubs are designed to absorb noise so thousands of guests can stay in hotels peacefully. I feel terrible for the O&O and other hotels in the area for having to deal with this noise. For us, it was not the tranquil, relaxing trip like we had hoped for and we were happy to be leaving for the desert. This hotel is beautiful, food was incredible and the staff was very kind! I loved the Spa (massages were A ) & the staff in the Spa were top notch! Only reason I would not return or recommend the hotel is because of the noise and I was disappointed the only thing the hotel did was apologize.

Leisure Partner

10/10

Exceptional

25 Apr 2024

Olga

This property is so beautiful. It is the oasis for relaxation if one is looking for a relaxing vacation at the pool or beach. The service is exceptional and the staff is so kind and nice. They go above and beyond. The food is always fresh and delicious! We love it!

Leisure Family

4/10

Poor

02 Mar 2024

Simon

Terribly loud with music from across the palm until 2am or 3am for the 3 nights of 5 night stay. Breakfast service is slow and poor based on previous stays

Leisure Partner

10/10

Exceptional

23 Feb 2024

Raffi

Always a great time

Business_and_leisure Partner

10/10

Exceptional

29 Aug 2023

Tanseela

Absolutely amazing!!! I will definitely be staying at this resort again, this has won my heart!! Pleasant staff, incredible views, great room - just wow!

Leisure Partner

10/10

Exceptional

14 Jun 2023

FIKRA

The most wonderful hotel in Dubai 🙏Everything is so beautiful,elegant and classy,Love the ambiance,the room,the amenities,spa.. Thank you to all the people working there,making possible that our memories at the hotel are forever!

10/10

Exceptional

05 Jun 2023

FIKRA

One of the most beautiful hotels in the world! Thank you for the hospitality,kindness,excellent service,wonderful amenities,cleanliness ! Words can not express my gratitude to all the staff,from doorman,drivers,cleaning staff ,reception,room service ,spa and all wonderful people working in this paradise! My stay was filled with happinesses! The hotel is beautiful, elegant and cozy! The music from the morning till late night around the hotel makes you feel that holiday will never end :) Special thank you to my host Noushad who made possible the impossible!!!!!! For who understand the concept of perfection,this is the place to be! Happy to return back very soon there!

10/10

Exceptional

09 Mar 2023

Richard

I am fortunate to have travel the world but The staff and management team this property are the best I have ever seen. Truly exceptional

Leisure Family

10/10

Exceptional

05 Jul 2022

NJIDEKA

This is one of the best hotels i have stayed at. The service is impeccable and staff extremely courteous. I highly recommend the One and Only Palm Dubai and will be back shortly

Business_and_leisure Family

10/10

Exceptional

01 Sep 2021

Saif

Outstanding

One of the best in the area.. clean, luxury, quiet, amazing food

I didnt like the beach and the sea there

Partner

10/10

Exceptional

26 Sep 2020

Verified traveler

Excellent service and beautiful resort, with a really private, luxury feel. Given current circumstances, felt really safe and staff were taking social distancing measures seriously.

Leisure Partner

10/10

Exceptional

23 Jul 2020

Valerie

Nice Hotel, I've checkin for this booking.
Great Service!!!

Self

10/10

Exceptional

05 Dec 2019

Ross

Both myself and my fiancée got married at the Only & Only The Palm on 8th October 2019 and I can't say how impressed and delighted we were with everything that all the staff did at the hotel! Victoria our wedding planner was fantastic with nothing being a problem or issue to deal with! Our Butler Ian also went the extra mile every time we wanted a reservation made. I would recommend this hotel to everyone and would honestly say it's the best hotel in Dubai by far.

Leisure Partner

10/10

Exceptional

25 Nov 2019

Sonya

Fab vaca

Beautiful . Property . Excellent Stay .

Self

10/10

Exceptional

14 Oct 2019

Verified traveler

Best hotel I’ve stayed in . Service and food was excellent. . 101 lounge on the pier serves superb seafood . Will definitely visit again

Leisure Family

10/10

Exceptional

07 Sep 2019

Verified traveler

just an amazing above any other hotel experience, if you are looking to be pamper, taken care of and have an amazing food and relaxation on an exquisite property and you dont care about budgets this is the hotel for you, ARTEM the concierge was available to us trhu wahts up at all times, he arranged dinners, nightclubs, transfers, tours, and everything we needed, the rooms are inmaculate and clean, restaurants and pools amazing, we normally stay at the ritz or W or four seasons but this is just another level of service. 1000% recomend this hotel

Leisure Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Absolutely amazing hotel and staff, definitely one of the very best hotels in the world

Leisure Family_with_children

10/10

Exceptional

09 Aug 2019

Verified traveler

Everything was perfect. Personalized special service

Leisure Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Excellent hospitality and facility. Spacious and comfortable rooms.

Family

10/10

Exceptional

24 Jun 2019

Aftab

Service out of this world.

The service from entering the doors to leaving the resort was second to none. I have never been made to feel so special in my life. It’s like living a dream staying in the mansions at this property.

Partner

10/10

Exceptional

19 Jun 2019

Verified traveler

The most beautiful hotel I have ever had the pleasure of staying at. Every fine detail had been taken into consideration to give absolute luxury.

Leisure Partner

10/10

Exceptional

12 Dec 2018

W8ster

Remote despite a stone throw from one of the busiest city in the world. Great property, exclusive with professional staff that understands service. Great for visitors or staycation

10/10

Exceptional

17 Oct 2018

Chris

Amazing hotel. The staff, service and facilities are wonderful and in a class by themselves. Beautiful day beds to lounge on by the pool and lots of tranquil beach. The restaurants, spa and pools side perks are excellent as well. We have stayed at a lot of nice hotels and this is one of the best for sure. They deserve their top rating and are want to impress.

10/10

Exceptional

03 Jul 2018

akhtar

Gorgous hotel.\nExceptinal service.\nWe loved it

Exceptinsl customer service.
We got Royal treatment for three day stay.
Russel the personsl butler eas great. He went out of his way to make our stay perfect.
All other staff was very nice as well.
We will be going back to this hotel next year.
Regards
Akhtar Chishti

10/10

Exceptional

04 Apr 2018

Verified traveler

Simply fantastic

From the mn you arrive to the very last second, everything has been designed for you to have the best experience.

10/10

Exceptional

23 Mar 2018

Ruth

Beautiful hotel, perfect location, fantastic staff

I have stayed at One & Only The Palm twice now, and it was wonderful both times. I travel quite a bit and this is the nicest hotel I have ever stayed in. The staff are very attentive but never intrusive, always thoughtful. The facilities are beautiful, lots of extra touches that make it special. When we arrived, it was early morning, so the guest relations manager, Francesco, had our luggage brought to the spa changing room, allowing us to change in comfort and head to the pool where our host, Shibin, came to get us later on once our room was ready. All of the staff were great. Sameem who works at the pool and the beach was especially helpful. The breakfast was amazing, our favourite meal of the day. I can't really think of anything negative to say about this place. Alcohol is a bit expensive, but that's to be expected in the UAE resorts. Overall a high quality hotel, I definitely plan to return.

10/10

Exceptional

05 Feb 2018

Del

It makes sense why this hotel has a 4.9/5 rating.

Everything from our check-in, to our stay, to our check-out was most accommodated. They really went the extra mile to ensure every guest is most comfortable and that they are attended. Highly recommend it for anyone who would want a relaxing, private time.

8/10

Excellent

23 Oct 2017

SHERRILL

Dubai 2017

The hotel is lovely, just a bit out of the way.

8/10

Excellent

01 Oct 2017

Paula

Nice stay

Beautiful property with very attentive staff. Our room was nice and comfortable and the pool is quite lovely.
On the downside, we were very unimpressed by the food at Stay and wished they served food by the pool (you can however, eat on this outside area close by, so it's not a big deal).

Partner

10/10

Exceptional

13 Aug 2017

Lida

It was legendary

it was amazing and will defiantly come Babi

Partner

10/10

Exceptional

01 Jul 2017

Wisam

Excellent

Partner

10/10

Exceptional

18 Jun 2017

Verified traveler

Amazing stay. Excellent services

8/10

Excellent

28 Jan 2017

Ayaz

Wedding anniversary stay!!

It was exceptional except we had a very bad dinner the first day at 101 restaurant which gave us very bad stomach cramps and made our second day stay go to waste totally!! The service, the room and the food was very very good!!

Partner

10/10

Exceptional

13 Oct 2016

Julie

Wow!! Best hotel we have ever stayed in.

From the moment we checked in it was obvious to see that the hotel had a very relaxed and personable feeling. Our room in The Manor House was gorgeous with a very large balcony. Separate shower and bath facilities. The room was cleaned every day and housekeeping visiting twice daily to replenish any items. The staff were fantastic - very helpful, always smiling and very courteous. They couldn't do enough for you. Yet if you wanted complete privacy , this is the place to go. We ate at all three of the restaurants and the food was awesome! They are all so different but the menus, variety and service were fantastic in all three. I can't think of a negative to say about the hotel, the staff or the food. They all should be so proud to be providing the best service to their visitors with always a smile.

Partner

10/10

Exceptional

08 Aug 2016

Saleh

Best place in Dubai to relaxe near the beach

Everything was excellent at this hotel. The check-in experience was exceptional, and it may be the best I have had. The room was very comfy and beautiful. I'll definitely come back to this hotel.

Family

10/10

Exceptional

23 Jul 2016

Mohamed A

A great place for romance and relaxation.

Had a wonderful time at the one and only. True luxury, beautiful room and views.

Partner

10/10

Exceptional

12 Jul 2016

Verified traveler

Beautiful hotel with exceptional service

Excellent hotel - Not too large, beautifully appointed with all the amenities and a very friendly staff from the front desk to housekeeping. Beautiful grounds. Will definitely stay again.

Partner

10/10

Exceptional

08 Jun 2016

Ross B

Superb hotel with excellent facilities

Had a excellent trip to the One & Only The Palm for our 3 night stay! One of the most relaxing and elegant hotels I have ever stayed! Would recommend to anyone!

8/10

Excellent

26 May 2016

Nouf

Romantic get away

First of all the room was well prepared as i requested and flowers were covering my bed wich i loved

Second of all, hotel is suitable for couples but room service food was not testy

And butlers have to know how to remain quite while knoking the door

aslo the welcoming was amazing and super quick

Partner

10/10

Exceptional

10 Feb 2016

Bernice

Best in Dubai

Posh without being garish, the One&Only the Palm was our home away from home. It's nicer than my own home, which doesn't happen often, so that says a lot. And it's probably cleaner than my own home. We saw the staff scrubbing the pool EVERYDAY. Even my pool doesn't get scrubbed like that on a weekly basis! A little distance from downtown where the shops are at, about 15 mins car ride, but it was a lovely oasis away from the hustle of citylife. This was a fantastic cocoon for foreign travelers who may need time to adjust to the culture differences of the Middle East. Service was well-meaning and warm, but choppy. Some of the staff were outstanding, others were middling. For sure there's room for improvement in the service area. It needed to be a lot more consistent to keep up with the appearance of a 6-star establishment.

Partner

8/10

Excellent

09 Dec 2015

Verified traveler

Nice with a couple of shortcomings

Very nice hotel, although a little far from other attractions (it takes a long time to get out of the palm).

10/10

Exceptional

07 Oct 2015

WILLIAM

Amazing beyond expectations

Amazing! All of the reviews are spot on!

Partner

10/10

Exceptional

21 May 2015

Verified traveler

An exquisite resort to unwind& relax in Palm Dubai

It was the perfect getaway to relax & unwind . . Butler service was outstanding . Great service & food; with an all organic breakfast station

10/10

Exceptional

17 May 2015

Verified traveler

Beautiful hotel - romantic and luxurious

The hotel is beautiful and perfect for a quiet getaway. There is a complimentary shuttle boat and bus service to Atlantis and the other side of the river. Hotel were staff very attentive and helpful, even phoned through and informed restaurants we had reservations in about allergies etc.. We would definitely stay there again!

10/10

Exceptional

15 Dec 2014

Verified traveler

it was a pleasant stay on all levels: room, staff, cleanliness, facilities, service. Nothing to complain about. recommended if seeking luxury and calmness

10/10

Exceptional

18 Oct 2014

Verified traveler

My visit to the las vegas of the middle east

I enjoyed the hotel .....swimming pool....and the resturant....the person named sharma who checked me in could have been more informative about what to see and where to go...and that a reservation is required to go the sail hotel...i went without a reservation and was turned away....all and all very nice...

10/10

Exceptional

10 Oct 2014

Sarah

Superb hotel, with exceptional service.

Superb hotel with exceptional service. The food and service in Stay restaurant is excellent. We had a fantastic holiday in this luxury hotel.

10/10

Exceptional

25 Sep 2014

Gen

Fantastic Personalised service!

We celebrated my husband's birthday at the One&Only and stayed over for the evening. Fantastic service....with personal touches! Very relaxing atmosphere.

10/10

Exceptional

17 Sep 2014

Andy

Exclusive luxury

One & Only The Palm is amazing. Quiet, luxurious, exclusive and made to feel very welcome. This price of this hotel is worth every penny. We had a premier room in one of the mansions and it was one of the best double rooms we have ever stayed in.

Partner

10/10

Exceptional

27 May 2014

Fred

amazing hotel and small.beach superb

only hotel to saty in dubai. very quiet. great lunch place called 101

Partner

10/10

Exceptional

10 Dec 2013

Adele

This is our third visit to this hotel and it never disappoints. Beautifully designed and very comfortable rooms away from the hustle and bustle of the city. The only slight niggle was service in the restaurant was a little chaotic at times compared with our previous visit.

Partner

10/10

Exceptional

06 Sep 2013

Verified traveler

Bliss!

Incredible stay- my partner and I decided to stop in dubai for 4 nights on our way home from a two month Europe trip to relax and recharge after all the sight seeing. We could not have chosen a more heavenly place. Our room was absolutely gorgeous- so lavish and big! The whole hotel had a wonderful ambience and featured both a pool and a secluded beach. Definitely will return to this one!

Partner