Royal Club By RVHR, Palm Jumeirah

DUBAI, Palm Jumeirah, Shoreline Apartments building 20
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50 reviews shown

2/10

Poor

26 Nov 2025

Matthew

DON’T RENT HERE!! Had a terrible experience at this place. Owner was a terrible communicator, employs incompetent people. Our bathroom flooded due to a bad bath fixture, we couldn’t shower, had to vacate for over an hour right when we needed to be getting ready. Nothing was done to address or compensate for the poor quality of the room / bathroom. The rest of our party had to wait and it made us lose a lot of our time that day.

Leisure

8/10

Excellent

10 May 2025

Abdalla

I was good apartment

Leisure

6/10

Pleasant

08 May 2025

Etwell

Bath rooms need modernised renovations - Remove bath tabs and do nice shower cubicles

6/10

Pleasant

09 Mar 2024

Surinder

Good location, but no way to get additional help once you have checked in. No eating area nearby, no restaurant, no super markets.

Business Self

6/10

Pleasant

10 Jan 2024

Siamak

One of the best location in Palm Jumeirah Dubai and close to many amenities such as good restaurants and transportation. However, the unit itself was poorly furnished and maintained.

Leisure Family

4/10

Poor

08 Oct 2023

Rachael

Disappointed in Dubai

Old, tired and needs updating. Overpriced for what is offered. Difficult check in as in another area to the apartment with limited places to park. It’s late - was told to come back at 4pm, came at 4:40pm and still wasn’t ready and told to sit and wait longer.

Friends_and_family Family

10/10

Exceptional

24 Nov 2022

Hamid Reza

Excellent location, spacious and clean.

Leisure Family_with_children

2/10

Poor

24 Nov 2022

Luiz

Apt is nice and big
Doesn’t have summing pool by the condo .
15mins walking and have to pay separate.
I wouldn’t staying there .

Friends_and_family Family

10/10

Exceptional

11 Apr 2021

Verified traveler

Excellent, spacious and clean place, I will recommend this place specially if you traveling with family/friends.

Leisure Family

2/10

Poor

14 Aug 2020

Chams

Oh my god

This is the worst hotel ( I donno if i can call it that) ive ever been to in Dubai, there is no reception its a small office and the guy assisting me was wearing his pjs and flip flops. I felt I was in satwa not in the palm, the house was super dirty stains everywhere on the couch on the pillows and NO VISITERS allowed after 10! Its like jail not a hotel but the worst part is yet to come THEY DO NOT EVEN HAVE A POOL OR A BEACH OR A GYM u have to go to another building which is 15 mins walk or 5 mins in the car and PAY to enter the pool

Friends_and_family Family

8/10

Excellent

05 Aug 2020

The place was clean. The staff was nice. Great view. It is misleading to say hotel as there is no access to the beach or pool. It should be clearly stated that you to pay for the pool and beach.

Leisure Family

8/10

Excellent

15 Feb 2020

Verified traveler

Reception and Apartment are in different buildings, and no obvious signage. Suggest to reserve sometime to fine

Friends_and_family Friends

6/10

Pleasant

06 Jan 2020

Verified traveler

There were some mosquitos in the room, but overall the apartment was ok.

Leisure

8/10

Excellent

21 Oct 2019

Verified traveler

The property is central which made it easy to travel around Dubai.
We had to pay to utilize beach and we had to walk from building 1 to building 7-8. It was worth the walk and money to be at a beautiful beach.
When taking a shower there was not sufficient hot water.

Leisure Family

8/10

Excellent

30 Mar 2019

Verified traveler

We booked for sea view room, but they didn't give and said not available and it was about 10pm and we didn't have option to accept. And than when we went to enter our apartment the building security people would not allow us to enter in our apartment, said building management have sone issue with Royal cilub management. We wa

8/10

Excellent

25 Mar 2019

Verified traveler

Great location - comfortable - good value

We booked two nights here. The location is great and there is a lovely area to walk outside and every type of shop/ cafe etc witin 100m. The apartment we booked was upgraded from a 1 bdroom to a three bedroom which was a nice touch. The WIFI would only work if you were with 2 meters of the router which was a bit annoying abd check in took so long that we were recommended to go and come back and then some one elses bags were delivered to our room!
Also the deposit we were informed would take 15 days to be returned.

Friends

6/10

Pleasant

26 Feb 2019

Verified traveler

The view was great after we purchased a 'sea view' and was given a building view.

Leisure Friends

4/10

Poor

23 Feb 2019

The apartment was fine, construction work noise upstairs was unbearable every morning.
No pool and Beech acces cost 55dhs when we were told that it would be included in the cost by Hotels.com shame on you hotels.com for the lies

Family

6/10

Pleasant

10 Feb 2019

Fadi

the furniture is dirty and other than that it was big and comfy .

Family

4/10

Poor

19 Jul 2018

Tahir

Be aware, you will need a cash desposit!

They asked for a 1,000 Dhs cash deposit on check-in, saying that they do not take card deposits.

Also, your room may be in a difference apartment which is a 5-10 minutes walk from the reception building. They do not provide assistance with this.

8/10

Excellent

04 Apr 2018

Sneh

Extra charge for beach access. Not fair

When I booked this apartment after looking at the website, it showed a swimming pool and sea view which I had to pay extra for.. On arrival we were told we would have to pay per person per day to access the beach. Nowhere on the website does it mention extra payment for the beach although it does for gym and swimming pool. When we booked for a day for the beach we were told we could not use the beach below our apartment as it was for residents only but had to walk 10-15 minutes to another beach. Difficult to walk carrying all our stuff in 35 degree temperature. As had gone for relaxation had hoped to walk on the beach each morning. Very disappointed.

10/10

Exceptional

24 Mar 2018

John

Once found very good

Once we found the place it was great. Finding it wasn't easy as nobody had heard of Royal Club. Use the building name for the sat nav and you are okay.

Family

4/10

Poor

16 Jan 2018

Verified traveler

It was very difficult to find reception for check in. there was no sign. Just go inside of building where led by google Map.
I think this accommodation made for residence but change some room for traveler. That's why you might not expect the service of hotel.

And hot water was not available around 6-9pm. Hotel said when people use hot water too much, it might not come out.

Family

8/10

Excellent

12 Nov 2017

Ibrahim

Lovely place.

Our stay was good. The only problem was that we arrived early morning so we had to stay for over 12 hours before a room was available to us. We were however upgraded to a bigger room. Lovely place!

Family

8/10

Excellent

20 Sep 2017

manuel

Very good room., confortable and spacious.

Staff is very helpful and professional

8/10

Excellent

21 May 2017

Verified traveler

Royal Club

Service was good, room very clean, hotel located in nice quiet area, I recommend the Bar Bidi Bondi across the street for drinks.

Family

10/10

Exceptional

29 Apr 2017

neil

Quiet and clean

Very pleased with location staff and apartment. Plenty of parking

10/10

Exceptional

16 Apr 2017

Family of 3

Great location

Arrived at the apartment Shoreline 20 early morning 9.30 am, and were allowed to go straight to the apartment at shoreline 13 a fair distance down the road although 4pm was the check I time. Was well pleased at this! The apartment had 4 toilets x4 showers/3 bathrooms , dishwasher, washing machine, microwave , oven/hob. TV s in 3 rooms and good selection of channels although all languages! Very clean and maintained well. There was a good selection of shops and places to eat at the rear of the apartments and more opening all the time.Flagged taxis down to get around no problem. We were very happy with the apartment and would stop again!

8/10

Excellent

01 Mar 2017

Verified traveler

Spacious apartment

Unfortunately the weather wasn't the best but managed to do quite a bit. Would like to go back to Dubai

6/10

Pleasant

28 Feb 2017

Azam

the room was very comfortable. It was inconvenient to check in a different building and then be sent in a van to another building where are room was. Safe was non operative, it took 2 hours to get the battery changed. We had to wait 2 hours in our room until tech brought new batteries.
There was no concierge, and booking office staff was not experienced and knowledgeable about places and activities.

Family

10/10

Exceptional

26 Jan 2017

raymond

Royal Club Palm Jumeirah - Fantastic Value

My recent stay at the Royal Club Palm Jumeirah was excellent. The hotel is located near the entrance to the world famous Palm Jumeirah along the 'Golden Mile' and walking distance to shops, the beach and amenities.

8/10

Excellent

28 Aug 2016

anonymous

Not a Hotel but Shoreline Apts

Stay was fine once I found the location. Royal Club is only a company name. the buildings are Shoreline Apartments. You go to one building to checkin then your stay can be in 1 of 20+ buildings. use of gym pool and beach were an additional daily fee. I had the Seaview accommodations that was nice. there are restaurants and grocery store nearby on property. apartment is fully stocked with dishes cutlery etc. I would stay again if I wanted a place in that area. it's far from downtown.

8/10

Excellent

09 Jul 2016

Great Location Awesome room!

Very Clean Large floor plan! Extremely nice accommodation on World famous Palm Jumeria

6/10

Pleasant

05 Apr 2016

Kevin

Good apartment with spacious rooms

TV channels did not work. Several plug sockets not working. Maid service repeatedly did not provide 5 sets of towels and one one occasion they were not provided until the next day even though the apartment was booked for 3 adults and 2 children. However, these are minor aspects of the service and did not ruin our experience at all. Its a decent place and in a great location.

8/10

Excellent

19 Jan 2016

Michele

Could have been better

The location was reasonable but is a long way from anything although the taxi service is fantastic and very reasonable. I asked for an apartment which was close to the beach as was with my elderly mother and did not get it and therefore my mother was unable to visit the beach or even see it as it was under guard. I went to the beach, which was amazing, but was not happy about having to pay £16 per day per person - could get very expensive if all you want is a morning swim!! Our apartment was fairly close to a small shopping mall with supermarket and ATMs, although the ATM did not pay out my money and I have been charged for it :-(. The apartment was very spacious and well equipped but the sofa bed was very uncomfortable.

Overall reasonably happy with the apartment but would book closer to the city in future.

Family

4/10

Poor

10 Dec 2015

Erno

Make sure about location and booking requirements.

Long process to book in (and out) - different building about 2km away, took long, cash deposit required. Access in ring road, therefore have to travel approx 5km to reach room from booking in. No free access or clear view of beach, quite far away. Nice spacious apartment, but expensive for what you get.

Family

8/10

Excellent

05 Nov 2015

John

Spacious apartment, cafe and shops now open

3rd stay at shoreline apartments, it is very convenient for visiting family on the palm. Royal club at Palm Jumeriah rent apartments in the Shoreline development. Apartments are very clean and spacious, reception is responsive and effective at fixing issues and daily maid service very thorough.
Cafes and excellent supermarket now open in Goldenmile building complex. this is immediately behind Shoreline, 1 to 10 minutes walk away along the park / running track.

Family

10/10

Exceptional

05 Sep 2015

Michael

Quick stop at Palm Island

Just a little hard to find... Cabbie had no idea.... Maybe a little map as you had to go under the road and back down the other side. Otherwise , a good choice.

Family

8/10

Excellent

26 Aug 2015

shahina mia

lovely apartment for family.

I love the apartment but the sofa bed was really uncomfortable its was not laying flat i have lots of back n neck pain my husband had sleepless nights lol but overall it's was very nice

2/10

Poor

29 Jul 2015

Sabika

Deceiving description

Not on the beach as mentioned on the site, had to cross road, go to other building and pay 80AED/day to access beach. Paid extra for partial seaview and got a construction view instead with metro and road bridges very close to balcony. No one welcomed us. There was no one to help us with luggage. The comforter on bed was filthy dirty and had some dirt in it that can clearly be seen. Got there early at 2 30 and requested early check in. They said no room was available. Their checkout time is 12 so I don't know how that's possible. Saw no one leave or come in. But thats still fine I guess if they told us that it was their policy. At 4 10 I had to go in and ask for check in again and then they gave me papers to fill which they could have done while I was waiting for the past hour and a half. Checked in at 4 30. The main purpose to stay there was beach and when I called them they said the timings to get a pass for beach is from 9 to 4. AGAIN which they failed to mention while I was waiting. No slippers or toothbrushes were provided and the shower head leaked water everywhere.

6/10

Pleasant

08 Jul 2015

Kalena

Not was I was hoping for

It might be good for a couple or family beach getaway - not for friends for the weekend though, too far away from downtown, atlantis, and it's even a mile walk from the metro. The beach behind the buildings across the street looks nice, but costs an extra 80 Durhams per day to go onto. Other than that beach, no fun activities are offered to guests. They did help us schedule a super fun desert safari though, through the sand dunes, that included camel rides and a nice dinner! I'd choose to either stay at Atlantis or near the Burj Khalifa next time :)

Family

8/10

Excellent

25 Jun 2015

SACHIN

Best option

Very cool place to be. Enjoyed the ambience and food.

Partner

10/10

Exceptional

24 Jun 2015

Marvis

A little piece of paradise

Great location. Lots of space . Wonderful views .

Family

10/10

Exceptional

24 Jun 2015

Verified traveler

Boon's Family Vacation to Dubai 2015

Checking in was a breeze. Download an App called Careem for Taxis and use an App called talabat when ordering your food. Goto the Lulu Hypermarket if you plan on getting some groceries, not too far from the apartment, it's very close to Mall of Emirates. The main desk is located in Building 20, this is where you will check in and check out from. You will have to pay a 1000 Dirhams refundable deposit and a non-refundable 50 Dirhams.

Family

8/10

Excellent

11 Apr 2015

Jill

JC stay at Royal Club, Palm Jumeira

The 1st visit by car was not easy to find/access the hotel. Also on arrival be prepared to have to leave 1000 durhams as a deposit against any potential damage - not explained at any point before arrival. Other than that the apartment was spacious and very cleam.
Never visited the hotel's beach (separate charge) - instead you can visit the beach at Jumeira for free.

8/10

Excellent

20 Oct 2014

amanda

Perfect spot for our big family

We had a loverly stay. It's hard to find hotels that accommodate our large family without requiring us to buy two separate rooms so this hotel was perfect. The maid's room made it possible for us to bring our nanny as well. It was wasy to find, check in was a breeze, and it had tons of room for us. The staff was incredibly helpful. We will definitely stay here again!

8/10

Excellent

18 Oct 2014

Verified traveler

Great for Families

As a mother of two young children the open and airy two bedroom flat was fantastic - especially having a kitchen. Good location helpful staff and pleasing accommodation. Would stay here again with or without children

Family

6/10

Pleasant

30 Jun 2014

turki

Read the hotel policy carefully.

The hotel is not located on the beach shore you have to cross the street and you have to pay to use the pool and to enter the beach (not included in room price).

8/10

Excellent

02 Jun 2014

mrs gillingham

Great but hire a car

Great 2 bed apartment. Very centrally situated and well appointed. Very comfortable and clean. However, would recommend hiring a car as nothing really within walking distance

6/10

Pleasant

12 Aug 2011

Chris

Difficult to Find but Comfy

Our biggest issue was simply finding the check in. When I arrived, I went straight to the building where check in should be. It really was like walking into a normal apartment complex. I was turned away by the security guard who said there was no hotel there. He sent me to another office in another building, but they had no idea. Eventually, after asking around and searching, we went back to the original building. The office was about 15 feet from where the guard was sitting. The staff seemed disorganized, and gave us a hotel room key, but sent us to the wrong building and room number. When we went back to straighten it out, they argued with us about where they sent us until we showed them that they wrote the room/building number down, and it was wrong. They were unhelpful at helping us find a local restaurant. Now for the good...If you had a family and were planning on staying in town for several days or up to a week, the unit would be awesome. It was a three bedroom with full kitchen, views, 2-3 bathrooms, etc. Very comfortable, and it would make for a great location if you want to explore the area. It's like having your own large apartment in the heart of a great tourist area. It's very close to the Atlantis Resort with all of it's amenities, but you can also shoot down the road to many tourist destinations in Dubai. The apartment itself was large. The furniture needed a touch of updating, but not bad overall. Cable was available. The balcony was furnished and had a great sitting area (that we didn't use b/c it's summer in the UAE). Back to the bad...Finding the actual apartment was incredibly difficult after departing the office because there is not an obvious way to get onto the road. We eventually figured out there was a U-turn on the left side of the road next to some construction. that would've been nice to know when we left the office. We spent quite a bit of time figuring things out and like meals and directions that the office could have helped out with. OVERALL: Apartment was great and comfortable. Staff is pathetic. If you can go with the attitude that you will figure it all out yourself and not count on them for anything, you'll enjoy the apartment.