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8.8/10Excellent886 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.8/10 8.8
Value7.8/10 7.8
Amenities8.4/10 8.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Copperstone Resort
Nestled in the breathtaking Canadian Rocky Mountains, this Canmore apartment hotel resort offers a unique escape near Banff, Alberta. Located in Dead Man's Flats, the resort is surrounded by majestic mountain views, yet only 8. 4 km from Canmore's center and 105 km from Calgary International Airport.
Each of the 99 uniquely designed guest suites provides ultimate comfort and convenience, wrapping around an inviting courtyard. The air-conditioned establishment features a lobby and car park. Spacious one- and two-bedroom suites boast full kitchens (refrigerator, stove, microwave), dining and living areas, fireplaces, in-suite washer/dryer, and ironing facilities.
Amenities also include 48-channel satellite flat-panel TVs with DVD players, Wi-Fi, direct-dial telephones, hi-fi systems, and private patios. En suite bathrooms are equipped with shower/bathtub combinations and hairdryers, while bedrooms offer king-size beds. Individually controlled air conditioning and heating ensure personalized comfort.
Guests can relax by the outdoor fireplace or in the hot tub while savoring spectacular Rocky Mountain views. Various golf courses are within a half-hour drive. To reach the resort from Calgary Airport, travel west on the Trans-Canada Highway (Highway 1)/16 Avenue Northeast.
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Keep right at the fork to continue on Provincial Route 1 West/Trans-Canada Highway West. Take exit 98 toward Dead Man's Flats. Turn right onto the second street, then right again onto the second avenue.
With a stay at Copperstone Resort in Dead Man's Flats (Copperstone Resort), you'll be within a 15-minute drive of Banff National Park and Canmore Caverns. This family-friendly hotel is 0.4 mi (0.7 km) from Bow Valley Provincial Park and 0.4 mi (0.7 km) from Bow River.
Make yourself at home in one of the 99 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include multilingual staff, laundry facilities, and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Check-in and check-out
Check-in from
4:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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You need to know
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Contactless check-out is available.
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Special Instructions
The front desk is open daily from noon - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 717863310 RT0001
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Minimal age
21
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Optional fees
- Pet fee: CAD 25.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Bow Valley Provincial Park
0.4 km / 0.2 mi
Bow River
0.6 km / 0.3 mi
Bow Valley Wildland Provincial Park
0.7 km / 0.4 mi
Wind Ridge Trail
1 km / 0.6 mi
Hubman (Three sisters) Off Leash Dog Park
5.8 km / 3.6 mi
Canmore Nordic Centre Provincial Park
6 km / 3.7 mi
Stewart Creek Golf Club
6 km / 3.7 mi
Rocky Mountain Adaptive Sports Centre
8 km / 5 mi
Canmore Caverns
8.3 km / 5.1 mi
Wild Life Distillery
8.6 km / 5.4 mi
Elk Run Off-leash Dog Park
8.7 km / 5.4 mi
Heart Mountain Trail
8.8 km / 5.5 mi
Yamnuska Mountain Adventures
9 km / 5.6 mi
Grotto Mountain Trailhead
9 km / 5.6 mi
Peaks Park
9.3 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 99
- Number of floors (main building): 2
- Suites: 99
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
Show 36 more facilities & services
- Ski slopes
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- FireplaceExtra charge
- Smoke detector
- Lift access
- Concierge
- Gym
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Ski storage
- Towels and bed linenExtra charge
- Smoking areaExtra charge
- HighchairsExtra charge
- Air conditioning in Restaurant
- Children playground
- Game room
- Hot tub
- Picnic
- Non-smoking establishment
- Fitness
- SkiingExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE QUEEN BED TWO BEDROOMSQUADRUPLE • QUEEN BED TWO BEDROOMSQUA.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopperstone Resort
QUADRUPLE QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopperstone Resort
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE BUNK BEDQUADRUPLE • BUNK BEDQUA.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopperstone Resort
QUADRUPLE BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BUNK BEDTWIN • BUNK BEDTWN.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCopperstone Resort
TWIN BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Copperstone Resort
100
reviews shown
Ihsan
Property was clean and as listed. Only comment is price was a bit high as property is a bit far from Banff.
Cindia
The outside of the property was beautiful and very well kept. The inside was very clean. Had a very nice stay here
Just one thing , they need to update the furniture a little. The chairs especially. All the leather was torn off.
Just one thing , they need to update the furniture a little. The chairs especially. All the leather was torn off.
Caitlyn
Easy check-in. Beautiful resort. Very clean.
Kelley
Very nice facility. Convenient location to Canmore.
David
Great
Ileana
The listing was as described but we did run into some problems. The leather couch had some tears and rips in several locations. The front burners to the stove were not working and there were some areas in the rooms that were not cleaned. The a/c was barely working and the rooms was hot.
April
While the location with view of mountains was nice when we arrived the sofa was all ripped and the bathroom had hairs on the floor and tub as well. TV would not work in that we could not watch Netflix or any other app as the tv has no connection. I went to reception and a young lady behind the counter was 0 help said i don’t really know what to do or say then said well i could get someone to look tomorrow this was the day i was checking out. She seemed unable to even talk seemed off. It was not great and then they locked the doors at 11 and me and my mum could not get out of the building until we went through emergency exit and the note stated for emergency use only this was very confusing.
L
We love the little creek at the back of the property where I can walk my dog. Just a few minutes drive to Canmore and Banff it’s a great location.
Vivian
When we arrived to our hotel room, we couldn’t get into the door, the doors on both ends of the hallway were wide open, letting tons and tons of mosquitoes in, the girl from the front desk, kept our room door open while she tried to fix it, allowing all the mosquitoes in our room, so this is what we had to fight with all night!
I asked her later if they had a Mountain View room she then replied to me that all their rooms were Mountain View, I told her that was not true as I was staring out to the side of the building from our balcony! I was not impressed at all!!!
I asked her later if they had a Mountain View room she then replied to me that all their rooms were Mountain View, I told her that was not true as I was staring out to the side of the building from our balcony! I was not impressed at all!!!
Mitch
Great location, just outside of Canmore. Suite was very well equipped. Bunk beds were great as well for the kids.
Muhammad Salman
Nice place. Close to highway. Front desk has limited hours.
Ann
Lovely experience
Kamalnayan
Rooms are clean parking is safe and staff is very nice
Natalie
Love that it was pet friendly! But the beds were super uncomfortable, the toilet ran the entire time, the ceilings in both bathrooms were peeling, carpets were dirty. Considering how much you pay during peak season, I would expect it a bit better maintained. Staff were lovely and grounds are nice.
Amandeep
Underground parking, well maintained property
Neat and clean - right off the main road
Neat and clean - right off the main road
Miracle
We really enjoyed our stay! Spacious and clean. It was very helpful to have a kitchen in the room. Very quiet and relaxing stay.
Marcos
Laura at the front desk provided exceptional customer service throughout our stay. She was warm, professional, and genuinely cared about ensuring we had a great experience. Her knowledge of the area was incredibly helpful, and she took the time to provide recommendations, directions, and local insights that made our trip even more enjoyable.
Laura’s positive attitude, attention to detail, and willingness to go above and beyond truly stood out. She made us feel welcomed from the moment we arrived and was always available to assist with any questions or needs. Thank you, Laura, for your outstanding care, support, and hospitality!
Laura’s positive attitude, attention to detail, and willingness to go above and beyond truly stood out. She made us feel welcomed from the moment we arrived and was always available to assist with any questions or needs. Thank you, Laura, for your outstanding care, support, and hospitality!
May
A fantastic, spotless spot with all the essential amenities for a comfortable stay. The mountain views are breathtaking! Dead Man's Flats is small and quiet, but the walkability to local gas stations and the coffee shop is a massive perk. Management was professional and responsive, and you can't beat how close it is to the drive into Banff.
Alyss
The property was beautiful however there were things we experienced that could easily be remedied :
1) communication with your front desk is essential, provide a phone number
2) instructions for so many things is definitely needed such as how to operate the locks on the door, how to operate the TV, fireplace and most importantly how to use the furnace.
It’s very frustrating having to take the time to figure all this out. We’re there to relax and enjoy - not figure out how everything works!
3) the couch where we were staying was leather I think and it was extremely worn plus had huge holes & tears in it. Not impressed!
4) the patio furniture was old and very worn as well. We could see the unit right beside us was much newer and looked so much nicer!
5) emptying our own garbage is ridiculous, that should be the cleaning crews job, not ours !!!!! We tried but couldn’t even find the proper place to dispose of the garbage!
We really appreciated and liked the person we had to deal with at the front desk, she was awesome!
1) communication with your front desk is essential, provide a phone number
2) instructions for so many things is definitely needed such as how to operate the locks on the door, how to operate the TV, fireplace and most importantly how to use the furnace.
It’s very frustrating having to take the time to figure all this out. We’re there to relax and enjoy - not figure out how everything works!
3) the couch where we were staying was leather I think and it was extremely worn plus had huge holes & tears in it. Not impressed!
4) the patio furniture was old and very worn as well. We could see the unit right beside us was much newer and looked so much nicer!
5) emptying our own garbage is ridiculous, that should be the cleaning crews job, not ours !!!!! We tried but couldn’t even find the proper place to dispose of the garbage!
We really appreciated and liked the person we had to deal with at the front desk, she was awesome!
sahil
Good kitchenette, comfortable rooms
Jill
The accommodations were great. Unfortunately not all suites were equally equipped. Also, they are showing their age. Could use a refresh.
That being said, yes the staff were very helpful. Although seemed odd the office was not open at 10 am.
That being said, yes the staff were very helpful. Although seemed odd the office was not open at 10 am.
Debbie
I loved Where we stayed it was perfect ♥️
Sandra
We enjoyed staying at Copperstone Resort. Our unit was very clean and well laid out. We have a little dog, so require a pet friendly place and we had an end unit with easy access to the outside area. Like that there’s a stream and walking path right behind. Would definitely recommend
Sonya
Everything was great
Melissa
All round was a great experience staying there.
Mike
Felt like home
John
Pretty goof
Annette
Stayed at this property many times in the past and really enjoyed it, this time not so much, becoming run down, showing age and show the fact that most of property units are now Air BNBs. Now maid service for clean towels and you take out your own garbage, not used to that when paying for a hotel!! No one at front desk all day to ask question if need anything. So if want the hotel experience this property is no longer it.
Matthew
The room we booked had tears on the couch, hair on the sheets in the bed, filthy and not ready for occupancy. The staff was helpful in making another room work but than cable in the building we were moved to was out and we were not informed about it. The list goes on and the only redeeming part of the trip was how the staff tried their best to make it work
Rick
we stayed for the weekend and found it was great for the family to have as a base camp - large rooms - all amenities to make suppers and breakfasts - the staff were great when we needed larger pots and ideas for walks to take.
Terilynn
Nice, quiet condo with views of the forest & private balcony. Pet friendly. Hot tub area is nice & underground parking is a bonus. Staff was very friendly when we couldn’t figure out how to get into our room. 5 min to Canmore for groceries & 35 min to Nakiska ski hill. Great value.
Jason
Comfortable, quiet, clean, staff were polite and helpful. We had 3 units for 3 families for a family gathering, everyone was happy with their room.
Linda
Parking was easy, bath towels, face cloths and hand towels could be replaced.Dining chairs need recovered.
Mike
In our unit a little bit of maintenance is required, fan did not work in the bathroom and neither did the light above the stove. I would have liked our own bbq but the community ones were excellent. Bare minimum kitchen utensils but had all the main ones. Seems like a lot to complain about but to be honest it’s a very good place to stay everything else was excellent and would definitively stay there again
Martha
Great place! Price was great too!
Carmen
I love staying here
Nils
Check in verlief ohne Probleme. Parken in der Tiefgarage ist sehr komfortabel. Preis /Leistung ist Weltklasse !
Leah
Wonderful experience celebrating our daughter’s 18th bday! Really appreciate the upgrade, and kindness of staff. Hot tub was so relaxing and really enjoyed the heated underground parking. Can’t wait to return!!
SHERLIANN
Great and easy parking. Very quiet resort
Jillian
All staff super courteous, welcoming and helpful. I felt concerned when, within a couple days of our arrival, I noticed our assigned unit had been changed to a unit that had not been updated.
I was relieved that although the unit may not have been as updated as the one originally assigned, it still suited our needs and was comfortable for our party.
The underground parking was great and we enjoyed our accommodation, the peaceful surroundings, and short drive to Canmore.
I was relieved that although the unit may not have been as updated as the one originally assigned, it still suited our needs and was comfortable for our party.
The underground parking was great and we enjoyed our accommodation, the peaceful surroundings, and short drive to Canmore.
Helen
Easy to get to, parkade was easy for a car, but would be difficult for a truck.
Jenine
Great space for a get away and sleep. Hot tub was hot , enjoyed the quick dash through the falling snow. Magical ! Hot tub was large and fit groups of people.
Parking on site and underground was great for keeping car warm.
The room had everything we needed to cookd quick breakfasts and heat up dinners, appetizers etc for our night in.
We enjoyed having access to the outside( private deck,patio) from our living room.
Would stay here again.
Parking on site and underground was great for keeping car warm.
The room had everything we needed to cookd quick breakfasts and heat up dinners, appetizers etc for our night in.
We enjoyed having access to the outside( private deck,patio) from our living room.
Would stay here again.
Rosa
Very nice
Lisa
A little confusion checking in but they were very helpful and got everything sorted out quickly.
We had a lovely stay & quite spacious apartment.
We had a lovely stay & quite spacious apartment.
Brian Keith
Awesome room great value overall just excellent!
Cheryl
Numerous maintenance issue's, but was still a decent condo for the price.
Tara
I loved the suite even though it was a little dated. I was very disappointed that I specifically booked this hotel for the night after I snowboarded all day to be able to soak in the hot tub but the hot tub was closed and we never received any notice that it wouldn't be available for our stay. Also, it's not clear how to get to the main building etc. from your room building. I also went to the gym which wasn't fantastic. It asked you to clean the machines but only provided a gross/used towel and the gym bathroom didn't have the paper towel filled etc. I just expected a lot more from the resort especially given that I picked it thinking it would be a lot more swank than it was. Location was good though and the room had everything I needed.
Kim
Large renovated condo for our family. Lots of space for everyone.
Violet
Reasonable rates, clean, quiet. Easy access. All amenities
Samantha
Clean room
Linda
Always love our stays here
Jvon
Had a great stay
Sonia
The room had an awful smell of curry and body odor.
Brendon
Great spot to stay outside of the business of Canmore. Room was clean and suited our needs very well.
Jason
Great resort, have stayed there a lot and always a great stay!!
Jacqueline
Room spotless and staff good. Had a dog across the hall that barked 24/7. Bloody annoying.
Kathy
The room was very clean and we were pleased with the overall space. We did find that our unit was minimally stocked with “essential” items. There was only 1 drying towel, no spatula, or oven mitts or any kind of kitchen products like aluminum foil or parchment. When you are travelling away from home it is nice not to have to pack things like that. We were also looking forward to using the hot tub on our last morning and made our way outside only to find the hot tub being refilled. I didn’t receive any notification that this would be done.
Brendan
Overall stay was good. The bunk room was extremely hot for some reason. I even had the room temperature down to 18 and it was still hot our daughter couldn’t sleep in it.
Sarah
Furniture was worn out and tv was smashed upon arrival. Otherwise great affordable place to stay
Jennifer
Our accommodations were very clean. It was a beautiful location. The kitchen had everything we needed for our meals. The queen bed was very comfortable. The chairs had a little wear and tear on them and we had to request a few extra blankets as the sofa bed only had one very thin blanket. Our request, though, was attended to right away and it was no problem. Overall it was a nice place to stay. The staff were very friendly and accommodating and the free underground parking was great!
Amy
I did not know we were facing the road with garbage dumpsters outside our door, plus the 0800 moving of dumpsters was rude.
Not that you can help but the people above us were very noisy banging and moving furniture at all hours-0400!
Not enough pillows or blankets in room
No instructions on what was expected for cleaning when we left- what to do with garbage
Not that you can help but the people above us were very noisy banging and moving furniture at all hours-0400!
Not enough pillows or blankets in room
No instructions on what was expected for cleaning when we left- what to do with garbage
Torri
Only 7 minutes to Canmore and great for pets! Our room was clean and very spacious for a group of 6, it was very quiet and the amenities are great!
Only negative was the upstairs showers don’t drain, and the beds are old and creaky/too soft with flat hard pillows. Could use a few updates to the bedding and towels but other than that everything was great and made for a fun mountain getaway!
Only negative was the upstairs showers don’t drain, and the beds are old and creaky/too soft with flat hard pillows. Could use a few updates to the bedding and towels but other than that everything was great and made for a fun mountain getaway!
Elena
The condo was awesome and such a great quiet location and the unit itself was a perfect spot overlooking the mountains and right across from the hot tub.
The only things I think would need improvement would be the bunkbeds were too hard to sleep on so my daughter had to sleep on the couch instead. The dishwasher and the washing machine were very loud so I’m trying to have a conversation or to watch TV. We all be there with that in the background. And it would’ve been nice to have extra garbage bags as our garbage got full and we had to ask the front desk for a big bag to throw everything out.
But everything else was awesome and it was perfect for our Christmas.
The only things I think would need improvement would be the bunkbeds were too hard to sleep on so my daughter had to sleep on the couch instead. The dishwasher and the washing machine were very loud so I’m trying to have a conversation or to watch TV. We all be there with that in the background. And it would’ve been nice to have extra garbage bags as our garbage got full and we had to ask the front desk for a big bag to throw everything out.
But everything else was awesome and it was perfect for our Christmas.
Le
Room was clean. Both staff members that we met were helpful and courteous.
Barry
Our room had a very strong smell of fish coming from the bathroom. Was really gross. Overall the room was comfortable and well kept. The bathroom vent cover also fell off randomly and the bathroom fan did not work to help vent the bathroom.
Location was still convenient to get back and forth to Canmore and Banff.
Location was still convenient to get back and forth to Canmore and Banff.
Richika
Staff gave us the the wrong room number when we got there late at night and we ruined someone else's sleep. the reception desk is only open from 12 to 10pm so you can't talk to anyone and everything is handled over the phone.
Staff on the phone is not friendly.
We asked for late check out (from 11am to 12pm) and were told no because someone was checking in at 3. They wouldn't even offer us 30 min.
The property is extremely dated. The beds are awful. The carpets are gross. The sheets are cheap and thin.
Very disappointing stay.
Staff on the phone is not friendly.
We asked for late check out (from 11am to 12pm) and were told no because someone was checking in at 3. They wouldn't even offer us 30 min.
The property is extremely dated. The beds are awful. The carpets are gross. The sheets are cheap and thin.
Very disappointing stay.
Kevin
It was amazing awesome stay had a great time. There was one thing that was bad we were right above the garage door for the unground parking so you heard the door and the garbage cans going up and down and the laundry carts so that hard for having dogs as well. And they were working on the suite next door too.
Kate
I booked this spot for myself and 6 other friends to stay after a backpacking trip in the mountains for the hottub. We get checked in and were informed that the hottub is out of order. Just happened to be unfortunate timing on that regard, the management was very nice about that situation. In the unit itself, the microwave was broken, the TV didn’t work properly (couldn’t connect the wifi to the tv to watch a movie together) and the showers didn’t have any shampoo or body wash in the despensers… just conditioner was filled. The bedding was clean, bathrooms were clean and the kitchen was nice though, lots of seating area and space for 7 of us with all of our backpacking gear. Honestly I’ve stayed in this resort more than once, and have loved it in the past and this time it was only okay. I will still consider to stay here again
Wendy
Staff was lovely
Timothy
Everything was good. Easy check in, room was clean.
Fatima
Beautiful and very spacious room
Jagdeep
Great place, clean and easy check in
Heather
Clean and well-equiped room that was a pleasure to stay in.
Julie
Awesome place for vacation
barrie
Pet friendly
Lori
Both staff members we spoke with were great.
Pleasantly surprised with the room.
The copperstone will be our accommodation of choice for future visits to the area.
Pleasantly surprised with the room.
The copperstone will be our accommodation of choice for future visits to the area.
Kinnah
Safe and very convenient. The rooms have everything that we needed.
Audrey
The unit was well equipped, clean, safe & quiet for a weekend stay. It's in a very quiet area, 7 minute drive from Canmore which is fine provided you're aware that it is not walkable into town. There were no USB ports in the unit and we forgot to take our plugs so weren't able to charge devices. There was no window covering over the back door which was uncomfortable since the hideabed was in plain view of the window. We requested extra blankets as there weren't any in the room. But would stay here again
Kunjan
Perfect vacation with family in haven like place. love the place.
Jory
Parking was safe and secure. Hot tub was clean and lovely. Our condo had broken drinking glasses in it as well as a broken hide a bed. The bedding had some rips and the pillows were few and flat.
Audrey
The underground parking is very convenient, although staying in Dead Man’s Flats is not the most convenient if everything you’re doing is in BNP or JNP. Room was clean although views were not that exciting (I.e. looking onto/into the other buildings) and luckily we didn’t spend much time in the unit as we wanted to see the spectacular views that the parks offer. There are really no dining options in DMF so it was great to have a full kitchen available.
Anthony
Well appointed suite. Perfect base for Banff holiday.
Helen
Yes very welcome to pets overall it was very good
Geraldine
Supplies like coffee grinds are provided but when we run out of it, there was no one to ask.
Overall stay was good and would recommend to family and friends
Overall stay was good and would recommend to family and friends
Rylee
Copperstone was pet friendly which is exactly what we were looking for! As our first trip with our dog, we’re so happy we stayed here.
Steve
A
Brooke
Great place and affordable!
james
Hot tub was great, very hot and relaxing.
The room could have been updated and cleaned more recently. Had bugs on ceilings, some cobwebs and one of the blinds was not working, we had to hang a towel over the window. we reported it twice, but no one ever responded. But a decent stay overall.
The room could have been updated and cleaned more recently. Had bugs on ceilings, some cobwebs and one of the blinds was not working, we had to hang a towel over the window. we reported it twice, but no one ever responded. But a decent stay overall.
Shannon
Thought the property was not an optimal value for the price. All of the kitchenware: dishes, glasses, cups, utensils, pots and pans were dirty upon arrival.
James Wesley
The unit I rented far exceeded my expectations. Staff was great to work with, and the location of the lodge—about 25 minutes from Banff—worked great for me!
Susan
When we arrived, the dishwasher was loaded but not ran. Not a big deal. I thought I was requesting one bedroom on the main level and one upstairs. Both bedrooms and bathrooms were upstairs. The layout of the living room and kitchen were great.
Miranda
Really enjoyed staying here! Large rooms and spacious living spaces
Sanika
Underground parking is good facility.
Daniele
Excellent service and clean unit
Daniel
Was nice. Could stay for months. Kitchen dinning etc. was good
Wen
Spacious and well equipped! Laundry in the unit is a great bonus!
REGINA
The staff was incredibly nice and helpful. The location was further from Canmore than I had thought. Jets did not work on hot tub. Our unit needed some upgrading. Dining chairs had peeling/ripped seats. Kitchen was not well equipped. Can opener did not work, no spatula, skillet was broken.
Lukas
The property is really nice, and in a good location. It’s just not maintained very well. The unit we were in had so much mold on the shower curtain, that it was stuck together on the bottom. Dishes were also all dirty. Lots of scuffs, dents, and scrapes on the doors and walls. The public spaces were nice. Underground parking, games room, and courtyard areas are all great
Teresa
Great, quiet location. Quickly felt like home. Loved having underground parking and punch in codes for entry. Bed was comfortable and apartment was clean with extra towels, coffee and laundry detergent.
Tessa
We enjoyed our stay, access to highway and close to Canmore town centre. Enjoyed the hot tub. Clean, quiet.
Location & surroundings
Copperstone Resort
250 2nd Avenue, Canmore, Canada
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Copperstone Resort
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