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Sunset Mountain Inn And Spa

Canadian Rockies-AB · Canada

104 1151 Sidney StreetView location

7.6/10Very good925 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.6/107.6
Condition7.4/107.4
Neighborhood8.6/108.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sunset Mountain Inn And Spa

A stay at Sunset Mountain Inn and Spa places you in the heart of Canmore, within a 5-minute drive of Canmore Museum and Geoscience Centre and Yamnuska Mountain Adventures.

This family-friendly hotel is 16.2 mi (26.1 km) from Banff Centre for Arts and Creativity and 18.5 mi (29.9 km) from Upper Hot Springs. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.

You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Featured amenities include a business center, express check-out, and luggage storage. Limited parking is available onsite.

Enjoy a satisfying meal at The Grande Kitchen & Bar serving guests of Sunset Mountain Inn and Spa. Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected.

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Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

A stay at Sunset Mountain Inn and Spa places you in the heart of Canmore, a 4-minute drive from Canmore Caverns and 5 minutes from Canmore Nordic Centre Provincial Park.

This family-friendly hotel is 2 mi (3.2 km) from Silvertip Golf Course and 4.2 mi (6.8 km) from Banff National Park. Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and microwaves. 40-inch flat-screen televisions are provided, with cable programming available.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, luggage storage, and an elevator. Limited parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 5:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 200.0 per accommodation, per stay
    • Resort fee: CAD 15 per accommodation, per night
    The resort fee includes:
    • Bicycle storage
    • Faxes
    • Housekeeping
    • In-room coffee
    • Internet access
    • Lending library access
    • Parking
    • Phone calls
    • Self parking

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and high chair
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: CAD 40.00 (subject to availability)
    • Late check-out fee: CAD 40.00 (subject to availability)
    • Rollaway bed fee: CAD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Grizzly Paw Brewing Company 0.8 km / 0.5 mi
Elevation Place 0.8 km / 0.5 mi
Canmore Mountain Market 0.9 km / 0.6 mi
Policeman's Creek Boardwalk 1.1 km / 0.7 mi
Big Head Sculpture 1.2 km / 0.7 mi
Canmore NWMP Barracks 1.2 km / 0.8 mi
Canmore Hoodoos 1.3 km / 0.8 mi
Carter-Ryan Gallery 1.4 km / 0.9 mi
Yamnuska Mountain Adventures 1.4 km / 0.9 mi
Art Country Canada Canmore Gallery 1.5 km / 0.9 mi
Centennial Park 1.5 km / 1 mi
Canmore Brewing Company 1.6 km / 1 mi
Canmore Museum and Geoscience Centre 1.6 km / 1 mi
ArtsPlace 1.7 km / 1.1 mi
Canmore Golf and Curling Club 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Babysitting service
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Grill/BBQ
  • Restaurant
Show 11 more facilities & services
  • Business centre
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • Game room
  • Spa treatments
  • Hairdressing salon
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE Accessible-Queen Size BedJUNIOR SUITE • Accessible-Queen Size BedJSU.H6-QN

    Photos are not available for this room type.

    Sunset Mountain Inn And Spa

    JUNIOR SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sunset Mountain Inn And Spa

7.6
Very good
925 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.4 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
10 Jun 2026
Sean T
Great place
Partner
10/10
Exceptional
06 Jun 2026
Kenneth
Close to downtown
Partner
10/10
Exceptional
24 May 2026
Sylvie
Très grande chambre avec cuisine et salon. Près de resto épicerie toute les commodité à porté. La cuisine a tout ce qu’il faut pour se faire à manger. Très belle ville et très agréable
Partner
10/10
Exceptional
28 Oct 2025
MARIE
Our unit had everything we needed - kitchen, laundry; very clean. Lots of dining options all around. Very convenient with a short drive to Banff. Will definitely stay again.
Leisure Family
10/10
Exceptional
03 Oct 2025
Marilyn
The staff were very friendly and helpful.
Leisure Friends
10/10
Exceptional
10 Aug 2025
Jill
The staff were very helpful, always super friendly, the room was pretty big, had what we needed to make our own quick meals.
Leisure Family
10/10
Exceptional
02 Aug 2025
Trevor
Fast check-in, friendly staff, and received an upgrade. Building needs some maintenance, outdoor parking way too tight.
Leisure Family
10/10
Exceptional
24 Jul 2025
Rolly
Front desk Jackie was very helpful.
6/10
Pleasant
16 Jul 2025
wilma
Location was very good with friendly staff. The only thing we didn't like is the kitchen sink wasn't draining well. . We reported it and got fixed 1 day before we end our holiday.
Family
8/10
Excellent
11 Jul 2025
Susan

Not so great room

Room was dated and bed was awful! So uncomfortable. The power went out on the second night. I couldn’t call the front desk because they close at 11:00. Called the emergency number to find out it was a planned outage from 11pm-5am. No staff told us this would happen
Partner
8/10
Excellent
01 Jul 2025
Rebecca
Lovely little appartment / room within easy walking distance of the centre of Canmore. Facilities a little dated but everything we needed.
Leisure Partner
8/10
Excellent
29 Jun 2025
Tanja
Fantastic apartment. Totally felt like home. The view was amazing and a great way to wake up each morning. Thank you
Leisure
6/10
Pleasant
28 Jun 2025
Mitchell
Furniture in the room was pretty old. Room was not updated in a while. Not a terrible place to stay. Didn't used any of the facilities. It worked for us. We of course got the room across the hall from the ice and vending machine. Basically outside the door. However, since the weather was not warm, nobody used the ice machine during our stay.
Leisure Family
8/10
Excellent
24 Jun 2025
Alan
Staff were excellent but the standard of the accommodation was not what was expected. Tv in the lounge not working, some lights not working and the door between the bedroom and kitchen area would not close properly
Leisure Partner
6/10
Pleasant
12 Jun 2025
Brittni
We had a pretty solid experience. The rooms were nice and the breakfast was decent. We had a major power outage during our stay and got moved from one hotel to another after booking months in advance. We also had some considerations with our shower.
6/10
Pleasant
10 Jun 2025
PATRICIA
Nice room. Lots of rules. Sign not lit so difficult to find. Reception was sweet to wait for us
Leisure
8/10
Excellent
09 Jun 2025
Rosalie
We found the pillows a bit hard
Leisure Partner
10/10
Exceptional
09 Jun 2025
Pierre
Was great!
10/10
Exceptional
01 Jun 2025
Ashley
Friendly and helpful staff. They were able to answer my questions prior to arrival. Room was clean. We got upgraded to a larger room with a mountain view which was fantastic. Hallways under renovations but we didn’t notice any construction noise during our stay
Leisure Friends
10/10
Exceptional
01 Jun 2025
Duane
Staff friendly. Cozy two bedroom with kitchenette
Leisure Self
2/10
Poor
29 May 2025
Charles
Two days before our trip the property we booked and paid for notified us that we were being relocated to a sister property to accommodate other guests. We had to pay for it in full, and if we cancelled we would not get our money back, but yet they can bounce us to a Super 8 caliber location without compensation or upgrade. The whole industry has become self serving and could care less about their clients. The people at the site were excellent but that does not make up for the way we were treated without recourse. Needless to say, getting treated like this two days before our vacation started did have a negative effect on the whole week. Travel is becoming less desirable.
Leisure Family
10/10
Exceptional
26 May 2025
Spencer
Great time here! The front desk team was super accommodating and helpful. The rooms was super clean and nice - we even got upgraded to a condo suite! Thanks!
Leisure
10/10
Exceptional
21 May 2025
Michelle
My family stayed at Sunset Mountain Inn and spa for 4 nights. The staff (Jackie and Ruth) were so welcoming and amazing. Our place was clean with all the amenities we needed. Pool and hot tub was a hit after a long day of walking. Views from our balcony was stunning. Bed was comfortable. My only concern was my bedroom curtains were not blackout so at 5:30am sunrise, brightness woke me up.

I would definitely go back here and recommend it. You wont regret it.
Leisure Family
10/10
Exceptional
17 May 2025
Kim
The resort was very nice . It was very clean , even with the renovation going on. The staff is very polite.
Leisure Family
8/10
Excellent
22 Apr 2025
Rene
Walking distance to everything
Leisure Family
8/10
Excellent
20 Feb 2025
Elissa
Since I was there with my children, the pool was obviously our most favorite part of this facility. We had a junior room and it was the perfect layout for us but I wish we brought our slippers as the hardwood and tile were quite cold. Unfortunately I can confirm that there is the strange smell that other reviewers have mentioned, so that always makes you think it isn't clean but our room was very clean.
Leisure Family_with_children
2/10
Poor
29 Jan 2025
Verified traveler

Not great first impressions

We paid for a room for a family and they complained about many aspects of the hotel being dissatisfactory and not well kept. This was to the point where we had two nights booked for them and we had to book them a different hotel entirely the second night.
Business
6/10
Pleasant
24 Jan 2025
Deidre
Our code to the room wasn’t set right off the bat. Issues with the code for the parkade. Wasn’t advised the pool was in another building so that would have made me try to change buildings for easier access. Room was very clean and well stocked and it was the nicest and most spacious hotel bathroom I’ve ever used.
Leisure Partner
4/10
Poor
29 Dec 2024
Lisa
The noise level in this building was unacceptable. In the binder in the room the first page is dedicated to the noise bylaw as this has been a problem at this resort. True enough, the walls are not sound proof and the amount of banging and scraping coming from the floor above kept us up and woke us early.
The temperature in the room was very warm - too warm to sleep. We turned off the thermostat within a couple of hours of checking in, opened the window and it was still stifling in the room.
There were good things about the place:
Cleanliness was quite good. The front desk staff were friendly and hospitable; albeit I disliked being called 'sweetheart' with every interaction. They were helpful and pleasant.
The pool was quite large with a waterslide which was quite crowded. To be expected as we stayed on a weekend over the Christmas holidays. Regardless, the pool and hot tub areas were quite nice.
It was great to have heated, free, underground parking.
This place is not listed as a time share but that is exactly what it is. Housekeeping is not daily unless you pay for it. That was unclear to me when I booked this place and likely would have booked somewhere else had I known this in advance. A few other minor inconveniences like several electrical outlets and wall light switches not working in addition to the things mentioned above is what essentially makes me give this place an overall 2/5.
Leisure Family
10/10
Exceptional
19 Dec 2024
Dylan
Loved the location and the small but super cozy suite. Pool was a short walk across the parking lot, which we didn’t find an inconvenience at all. Would stay here again.
Leisure Family
10/10
Exceptional
13 Dec 2024
Kelly
The room , location
Leisure Family
10/10
Exceptional
08 Dec 2024
Leslie
Next door people were loud and partying until 4:25am
Leisure Family_with_children
6/10
Pleasant
24 Nov 2024
Riana
You get what you pay for here. The room was almost exactly as pictured, and there was heated underground parking. A few negatives that we had were the room was not cleaned very well, when we checked in, our 3yr old found a napkin under the bed within 10 mins of being there. There were no towels available at the pool despite the front desk saying there would be, and because it is in a different building, I had to run across the parking lot soaking wet in the middle of winter to get towels from our room for the rest of my family. They also had a leak happen just down the hall from us the morning before we checked in and they had loud fans running 24/7. None of the games in the game room worked. The beds and bathroom were clean so that is one of the positives.
Leisure Family_with_children
8/10
Excellent
17 Nov 2024
Dorota
Overall, it is a nice hotel. Staff at the front desk was nice and helpful. However, it would be nice if it was mentioned that you need to go outside to get to the swimming pool. Sunset Mountain Inn and Spa is not connected to the building where swimming pool is located. Also, it would be nice if they provided bathrobes so you can comfortably cross the street to get to the swimming pool.
Leisure Family
6/10
Pleasant
13 Nov 2024
Kristin
The property was great but nothing spectacular. We have no complaints and the staff was friendly and helpful
Leisure
10/10
Exceptional
12 Nov 2024
Lindsay
Friendly staff, room was spacious and clean, Beds were comfortable, kitchen was great and fully stocked
10/10
Exceptional
11 Nov 2024
Menachem
Jacky at front desk was really welcoming and realy nice!
10/10
Exceptional
04 Nov 2024
Lonya
Love this property each time we stay here. The staff is friendly and helpful. Live the heated underground parking and the ease of check-in
Leisure Friends
10/10
Exceptional
20 Oct 2024
Joseph
The unit that we had was absolutely amazing. Management had up graded our stay from 1 bedroom to a condo unit and we truly loved it. Will definitely book a similar unit the next time we’re in the area. Thanks.
Leisure Family
6/10
Pleasant
20 Oct 2024
Brad
We liked the closeness to everything in the area and Banff. And we loved the pool and hot tub.
Leisure Family
10/10
Exceptional
15 Oct 2024
Felicia
Stayed here for 4 nights and it was lovely. Check in and out super easy. Accessible parking and door codes instead of cards was so nice for us. Also loved the easy access pool and hot tub next door. Worth it in my option for the price and decently close to Banff. Would book here again.
Leisure Friends
10/10
Exceptional
14 Oct 2024
Sheharyar
Everything was great
6/10
Pleasant
12 Oct 2024
ML
Dated property. Airconditioning not working, fortunately there is an electric fan in the room and it is there for a reason
Leisure Friends
10/10
Exceptional
11 Oct 2024
Sheryl
The staff are very helpful
Leisure Family
10/10
Exceptional
10 Oct 2024
Daniel L
Loved the space!! 2 rooms and kitchen area!
Leisure Family_with_children
6/10
Pleasant
07 Oct 2024
Kirsten
Overall the property was fine, nothing was super standout amazing or terrible. The A/C only works above certain temperatures which left us hoping the one window and provided fan would cool the room enough to be comfortable (it didn't) and though a nice touch, most of the machines in the game room are semi-functional at best. It was a bit daunting figuring out where to go for the pool since it is located in a separate building, and the \"change room\" is non-existant but that would be on the other property to assess. Again, the experience was fine, the staff were friendly and welcoming, but this would not be my first choice for our next stay in Canmore.
Leisure Family_with_children
8/10
Excellent
05 Oct 2024
William
We sure appreciated the kitchenette and the extra room it provided. Staff accommodating!
Leisure Partner
8/10
Excellent
04 Oct 2024
Jennifer
It was ok for our stay ... the room was hot and limited air flow from the small window ... we were also woken up to a truck backing up in the property next to ours at 7:30am
Business Friends
10/10
Exceptional
30 Sep 2024
Courtney
Aside from the room being a little bit on the warm side, and the parkade being labelled something different than the resort name, everything was wonderful! Front desk closes at 11pm, but the staff made sure we had very detailed instructions, door codes, parking access, everything was so easy! Would absolutely stay here again!!
Leisure Family
10/10
Exceptional
26 Sep 2024
Imelda
Quiet place.
Leisure Family
6/10
Pleasant
24 Sep 2024
Nolan
Very basic room. Older building.
Leisure Friends
8/10
Excellent
23 Sep 2024
Jean-Yves

Good location to explore the Rockies

Good location with access to a pool, spa, BBQ and game room (only used the pool table). Reception people always happy to help. We used Canmore as our base to visit the national parks (Banff, Kootenay, Yoho, etc.), as well as Calgary.
Partner
8/10
Excellent
22 Sep 2024
WENDY
The lady that booked us in was super friendly and helpful.
Friends_and_family Friends
4/10
Poor
21 Sep 2024
Aysel
The guests stayed above us made too much noise until midnight. They were moving furniture and stumping. This happened both nights.
Leisure Partner
6/10
Pleasant
21 Sep 2024
lori Rae
Not worth the cost, very plain and basic. Lots of walking to get to room, pool. To go outside.
Leisure Family
10/10
Exceptional
21 Sep 2024
JEENA
Good place for couple of days. Pricey.
8/10
Excellent
16 Sep 2024
Marsy
Staff were very friendly and eager to help make our stay exactly what we wanted
Leisure Family
8/10
Excellent
12 Sep 2024
Marsy
Staff went above and beyond to make your stay enjoyable,
Leisure Family
4/10
Poor
07 Sep 2024
Rexhije

Another expensive hostel - $400 per night.

As the title says, it's just barely above hostel quality but is demanding 5 star payment for what is barely a 3 star property. The decor is old, the cleanliness is average at best, parking is pot luck. Beds are very cheap and uncomfortable and when asked upon check in if they had any rooms with orthopedic beds, the answer was no, but we'll have a topper put on the bed for you. When we returned to the room, the topper was a large piece of sponge/foam and it had been put on the pull down sofa bed, also very uncomfortable. $800 for two nights. Absolutely rubbish. Do not let that lovely profile pic of the property with the Three Sisters fool you, our room didn't even have a balcony and if you cared to look out of the window, you see the carpark. This ridiculousness has to stop. Properties that people wouldn't have considered a few years ago, unless they were on a very tight budget and these were cheap - which they were, wouldn't have considered this. Now it's just baseline average at $400 a night, but the only thing upgraded is the price, the property is still a 2 star struggling to be a 3. Awful, if you have options, use them. On the bright side, great central location.
Partner
8/10
Excellent
06 Sep 2024
Ailsa
Room was nice, but you need about 5 different codes to get in, bit of a faff.
Leisure Partner
8/10
Excellent
30 Aug 2024
Peter
The room cleaning was infrequent or not at all. We stayed 16 days and the room was cleaned on 2 or 3 times.
Leisure Family
6/10
Pleasant
29 Aug 2024
Anne
It was very suprising that they just get the dirty towels and leave a pile of new ones and fix the bed without changing the sheets. Its a first for me to experience that out of all the hotels i’ve stayed in.
Leisure Family_with_children
10/10
Exceptional
27 Aug 2024
Badr-E-Allam
Just love this place. Thank you
Leisure Family
10/10
Exceptional
26 Aug 2024
Coleen Maria
Are stay was awesome!
6/10
Pleasant
22 Aug 2024
Aakash
Nice But Price is expensive
Leisure Family
6/10
Pleasant
20 Aug 2024
Lisa

Average place

It was an average place. Older facilities. Ventilation is lacking.
Friends_and_family Family
10/10
Exceptional
19 Aug 2024
Jennifer

Wonderful hotel

This was a wonderful hotel and we enjoyed our stay!
Friends_and_family Family
10/10
Exceptional
19 Aug 2024
Keo
I love how close it is to the restaurants and shopping areas. The Mountain View out of the room was nice. There’s a kitchen and living space and kind staff. Will return
Partner
4/10
Poor
16 Aug 2024
Peter
The property itself wasn’t wonderful. Definitely older and the stairwell housed bags of used bottles. They attempted to mask this with air freshener, it didn’t work. The smell permeated other areas and our room was close to the stairs. Wouldn’t recommend.
Leisure Family_with_children
6/10
Pleasant
13 Aug 2024
Camille Jane
The room was much more spacious than I thought. It was clean, the view was from the outside was great and I had no problems with noise. My only issue was the $15 per day fee that wasn’t highlighted enough during my booking. They make you pay for amenities including WiFi, regardless if not you use them, if you book through a 3rd party.
Leisure
8/10
Excellent
09 Aug 2024
Sunny
Room is very simple and small. It’s clean and quiet but simple things like outlets were sparse. Gave college dorm vibes. No patio so could not enjoy the evening views. Staff were fantastic though. Requested a cot and it was delivered right away. Had to get the tv fixed and it was done quickly too. Very central for walking anywhere in town.
Leisure Family
10/10
Exceptional
02 Aug 2024
wendy
clean, quiet and good price
Leisure Family
10/10
Exceptional
29 Jul 2024
Julita
The unit was speak and span, close to shops, grocery (Save on Food), well-equipped kitchenette, front desk ladies were helpful. Only thing is that the pool was charged extra even if we did not have the time to use it. Overall, we loved our 5 nights stay.
Leisure Friends
8/10
Excellent
25 Jul 2024
Sarah
Kids loved the pool and games room.
Leisure Family
8/10
Excellent
25 Jul 2024
Donald
Air conditioner was very loud
6/10
Pleasant
24 Jul 2024
Michael
This property is definitely dated and not with $400 per night, felt like a slightly better version of a super 8
Leisure Family_with_children
10/10
Exceptional
23 Jul 2024
martin
We had pleasant stay, number key pad codes was confusing but not a problem
Leisure Partner
8/10
Excellent
21 Jul 2024
ROBIJANTO
Overall was a good stay.
Leisure Family
10/10
Exceptional
20 Jul 2024
Corinne
We love to stay in Canmore and this resort exceeded our expectations. As a family, we were impressed with the pool, games room, and staff. The value we got compared to other places is much higher. We will def be back.
Leisure Family
10/10
Exceptional
18 Jul 2024
Kelly

Brief stay (July 2024)

We used this hotel after a late night flight from Calgary on our way to Jasper. We only stayed for 1 night, but the hotel was great. The room was clean and spacious. It was within walking distance of many stores and restaurants in Canmore. The hotel had a spa, which we did not use, but it looked nice. The underground parking was a bit unique, but once we figured it out, it was fine.
Partner
10/10
Exceptional
18 Jul 2024
Emmalinda
Good service. Quite and safe.
Leisure
10/10
Exceptional
18 Jul 2024
Elizabeth
Very accommodating staff
Leisure Family
8/10
Excellent
10 Jul 2024
valyn

Sunset Mountain Inn

The Sunset Mountain Inn was a great choice for visiting Canmore. The room was spacious and very clean.
Partner
2/10
Poor
07 Jul 2024
Verified traveler
The hotel is decent at best, but I don’t think it’s all their fault. They share the buildings with other people and companies and so the parking situation is absolutely horrendous. All the doors are run on codes so you have to carry around a cheat sheet to remember which each code is. The pool is ok if you have kids but if you don’t and don’t want to be around a bunch of screaming kids it’s not enjoyable in the least.
10/10
Exceptional
07 Jul 2024
Juliano
Pool
4/10
Poor
06 Jul 2024
Art
We stayed here a total of 5-nights towards the end of June 2024. The front desk staff was adequate on what they had to work with, but it’s absolutely certainly NOT a paradise resort as its claiming. Personally, this was no better than a Motel-6. It’s a dated run-down unit with not many amenities. This place is understaffed aside from the two ladies working at the front desk. Housekeeping doesn’t do their job as several times I had to go to the front desk to get soap and towels. One night there was no hot water as they said they were filling the spa. Another night one of the overhead fire sprinklers started leaking in the hallway as we were on the second floor. This place is way overpriced. If you’re looking for a bed and shower, then this might work. The photos looked good on the website as it’s a major misrepresentation of what you get. Here’s my honest opinion on this place. Would I recommend this to anyone, not unless you can’t find anything else in the area?
Leisure Family
10/10
Exceptional
26 Jun 2024
Meagan
The pool was amazing!
Leisure Family_with_children
10/10
Exceptional
25 Jun 2024
Mary
Great property and the staff were very accommodating to our needs. The underground parking wasn't suitable for motorcycles (steep entry ramp and sandy parking surface) so the Resort arranged for us to park next to the main building. They allowed us to drop our luggage before arrival time. The property is within easy walking distance to downtown with food nearby. I would definitely stay here again.
Leisure Friends
6/10
Pleasant
21 Jun 2024
Hak Yan
Not hot water if taking shower at night
Leisure Partner
8/10
Excellent
16 Jun 2024
Jenine
While this property is clearly showing its age, the service and amenities offered were wonderful. Checkin was quick and efficient, with lots of information provided. We had to change rooms during the stay, and front desk helpfully placed us in rooms side by side for an easy move. The room furnishings and common areas are showing their age, but everything was very clean. Access to green space outside, as well as the BBQs and firepit were great.

It's not a five star hotel, but it was literally the cheapest in Canmore, so I'm super happy for what was offered. Only disappointment was that the hot tub was out of order, which was something we had really looked forward to while booking the room.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2024
Pamela
Very clean rooms. Rooms were serviced each day.The underground parking garage could use some floor cleaning. It gets very dirty on your luggage wheels. Also, our TV remote didn’t work and had to turn on and off on actual TV even after office personnel came up to check it. It probably needed new batteries. The only real negative was that the air conditioning must have been controlled because it would not come on until it was a certain temperature outside so the room was warm. It never got to that temperature so it didn’t work. We had to open the window to get cool air in and late at night there was some noise outside. We used a noise app to cover up the noise. Had the AC worked, there would not have been this issue. Other than these small issues, it was a great stay.
Leisure Family
10/10
Exceptional
12 Jun 2024
Juliette
Nous avons eu un reclassement dans une chambre style condo. Très propre, bien équipé, personnel super gentil !
Leisure Family_with_children
8/10
Excellent
10 Jun 2024
sohail
Ok.. only guest has to wash the dishes that is concerning
6/10
Pleasant
08 Jun 2024
Jordon
Overall average experience.
Leisure Partner
2/10
Poor
07 Jun 2024
Charmane
Not relaxing, complicated.
Leisure Family_with_children
6/10
Pleasant
06 Jun 2024
Margerie Trishka
Very near shops, restaurants. Wifi is very slow in our room, rest is average
Leisure Partner
10/10
Exceptional
04 Jun 2024
Martin
Great value! Clean, comfortable, quiet place to base for a few days to see Banff, Kananaskis, and even Lake Louise. Short drive from Calgary.
Leisure Family
10/10
Exceptional
04 Jun 2024
Karen
Convenient location, clean room & friendly staff.
Leisure Friends
8/10
Excellent
02 Jun 2024
Gaylene
The underground parking wasn’t being cleaned until June 18, so wouldn’t use it in that condition.
Leisure Family
8/10
Excellent
31 May 2024
Divanshu
The mattress really needs to be fixed or changed. The spring In the mattresses were sort of damaged hence couldn't sleep properly and our room had two beds, both in same condition. Rest we loved the place and convenient around the facility.
Leisure Family

Location & surroundings

Sunset Mountain Inn And Spa
104 1151 Sidney Street, Canmore, Canada

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Sunset Mountain Inn And Spa

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