Name: Pocaterra Inn and Waterslide
Address: 1725 Bow Valley Trail, Canmore, T1W 2W1, CA

10/10

Exceptional

24 Jul 2026

Rohit Sampath

Very convenient location to stay at for Banff

4/10

Poor

23 Jul 2026

Ashley

No AC in room. Just because there’s Air Conditioning in some rooms, doesn’t mean yours will have it! Plus 30 and we were put in the basement, window open and fan on. Front staff was not helpful at all when asked about this, but the slide was fun…

8/10

Excellent

22 Jul 2026

Bharat

Location

8/10

Excellent

22 Jul 2026

Paras

Overall good

10/10

Exceptional

22 Jul 2026

Elena

We stayed for two nights and it was great! We liked fresh fruits and bacon for breakfast and the hotel was clean and nice.

Partner

10/10

Exceptional

21 Jul 2026

Hilda

The room was clean and comfortable. Liked that we had a covered balcony. Pool was a great temperature, as well as the hot tub. Breakfast was very good. Would stay here again if we were to come back to Canmore.

Partner

10/10

Exceptional

21 Jul 2026

Elizabeth

Every was perfect

Partner

10/10

Exceptional

20 Jul 2026

Yu-Ting

Pleasant experience stayed at pocaterra Inn!! The room was clean with cute little balcony to view rocky mountain. Staff were friendly and helpful. The swimming pool with waterslide was a jam where my kid enjoyed so much during the stay.
The complimentary breakfast was a huge bonus where my family enjoyed a lot in the morning before we headed out for the hike. The scramble eggs were \"eccellente\"!! Nice location close by to grocery store and downtown Canmore.

Family_with_children

10/10

Exceptional

20 Jul 2026

Sarwar

Totally Awesome

Business Family_with_children

10/10

Exceptional

19 Jul 2026

Gayan

Very well maintained and highly recommended.Staff was very friendly and helpful.

Family_with_children

10/10

Exceptional

19 Jul 2026

Mari

Well maintained, clean rooms and breakfast was great.

Family

6/10

Pleasant

19 Jul 2026

Shahin

Wireless signal is low and the speed is not good. Breakfast is not so good, just ordinary.

Partner

10/10

Exceptional

19 Jul 2026

Richard

Amazing place! Highly recommended.

Family_with_children

6/10

Pleasant

19 Jul 2026

Tanay

Clean property but the toilets in the room or the gym are horrible. Most of them clogged very quickly and not a good experience when you are trying to rush in the morning for your full day plan. Breakfast is ok not great, can have some more variation.

Family_with_children

8/10

Excellent

19 Jul 2026

David

Breakfast

Partner

8/10

Excellent

18 Jul 2026

Jeremy

Nice hotel, spacious room, Waterslide was sooo fun and large hot tub. Only down side is the slide comes out on the shallow end of the pool so if you just want to play with your kids who aren’t using the slide that might be an issue. Breakfast was good, limited options.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

James

Short end of the pool at the bottom of the waterslide was a horrible design

Family_with_children

10/10

Exceptional

18 Jul 2026

Amanda

It was a perfect stay!

Family_with_children

10/10

Exceptional

17 Jul 2026

Jen

Good place to stay

8/10

Excellent

17 Jul 2026

Jennifer

It was decent.
Beds weren’t made properly.
Hotel bathroom wasn’t cleaned well when we checked in.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Kiranjit

We enjoyed staying here, the hotel
location was great and a short drive to
downtown Banff. The kids enjoyed the water slide and pool a lot.

Family_with_children

8/10

Excellent

17 Jul 2026

Rani

The air conditioning was making a lot of noise that we found it hard to sleep during the night.

Family_with_children

8/10

Excellent

16 Jul 2026

Shawn

The parking lot can be a little tight, but the staff were helpful and great. The hotel is right next to a Tim Hortons/Wendy's and had breakfast daily which was your typical breakfast offering. Convenient location to get on Alberta 1 and head to Banff. Also easy to head to Three Sisters though the parkway was closed for construction while we were there. Room was clean and large enough for my family of four and our 4 bags. Beds were comfortable. No balcony but had a fireplace we didnt use. The kids loved the pool slide!! Great place for the price!

Family_with_children

8/10

Excellent

15 Jul 2026

Christina

Great property for families with children who enjoy a pool and waterslide. Temperature in the pool was comfortable for children to enjoy and hottub to warm up in after. Staff was extremely helpful and guided us to some beautiful bike rides. Building is dated but clean. Breakfast buffet included which is helpful with kids also.

Family_with_children

10/10

Exceptional

15 Jul 2026

Theodorus

Pool was very nice for the grandkids. Hotel is only 20 minute walk to downtown.

Family_with_children

10/10

Exceptional

14 Jul 2026

Darren

Wonderful stay.

Family

6/10

Pleasant

13 Jul 2026

Kathryn

The room was nice and the property was great for what we need. My only complaint was that I was given a bottle of wine at check in for being an Expedia rewards member and the next day the cleaning staff (I assume) stole it out of my room. I talked to the front desk and they simply gave me another bottle. We were also woken up one night at 1 am because the battery in our smoke detector was beeping. So I had to wake my child up and contact the front desk to get it replaced.

Family_with_children

10/10

Exceptional

13 Jul 2026

Ananthi

Clean Room, Well maintained, pool and hot tub was good. Highly Recommended

Family_with_children

10/10

Exceptional

11 Jul 2026

Qidi

Nice place

Partner

10/10

Exceptional

11 Jul 2026

Clarita

The kids enjoyed the waterslide

Family_with_children

4/10

Poor

10 Jul 2026

Andrew

Given the room rate we were expecting this to be a really fabulous place to stay. Instead we ended up with a basement level room (1 of 3 guest rooms on that floor) with windows high off the floor.

The thermostat was set for 22 and could not be adjusted. The room was much hotter and when I went to the front desk and let them know the thermostat was not working and no air was coming on they said they would send someone. I asked how long as it was evening. They said 20 minutes. 2 hours later no one had shown up and we were going to bed. The breakfast was underwhelming to say the least compared to all the other cheaper hotels we had stayed in. Soggy eggo style waffles and then an assortment of other typical breakfast fare. They cutlery was empty and we had to wait for it to be replenished.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Yuan

Staff is nice

Family_with_children

10/10

Exceptional

10 Jul 2026

Ashley

Great hotel convenient for Banff and surrounding mountain activities (we went canyoning).

I the staff were friendly & efficient and left a complimentary bottle of wine in the room.

I used the weights in the gym and sauna.

The pool and Waterslide were a huge hit for young kids who were clearly having a fantastic time.

Partner

6/10

Pleasant

10 Jul 2026

Roy

I was expecting too much on the breakfast. But it was just avarage.. Fruits coffee were good with other standard items.. nothing spectacular though

Family_with_children

8/10

Excellent

10 Jul 2026

Priyank

The hotel is awesome. Staff was very nice. Having an indoor pool with kids is a blessing. They loved every bit of it. I think adding more options to their buffet breakfast would be very beneficial.

10/10

Exceptional

10 Jul 2026

Chander

Nice hotel with good spacious room. Only issue it got is having one elevator so wait time is more to use it.

10/10

Exceptional

09 Jul 2026

kasey

Love the staff , everyone was so welcoming and views are breathtaking

Family

8/10

Excellent

09 Jul 2026

Louise

L'endroit était trop près de l'autoroute et de construction de bâtiments. Mais pour le reste tout était parfait. Les chambres impeccables.

Partner

8/10

Excellent

09 Jul 2026

CHANG SUNG

Overall, our stay was a solid, average experience. There were some definite highlights, but also a few inconveniences.
The Good:
Spacious Rooms: We had plenty of space to stretch out, which is always a major plus.
Helpful Staff: The front desk staff were incredibly helpful, and the breakfast room staff are absolute hard workers who keep things moving.
Kid-Friendly: The pool area has a great water slide, and the kids had an absolute blast with it.
Free Breakfast: Having breakfast included was super convenient and saved us some time in the morning.
The Not-So-Good:
Difficult Parking: The hotel stays very busy, and finding a parking spot was a real challenge at times because of how crowded it gets.
Spotty Wi-Fi: The Wi-Fi is not the greatest, so don't expect blazing fast speeds if you need to connect multiple devices.
Average Bathrooms: The bathroom was just okay—nothing special, but functional enough for our stay.
If you're traveling with kids and want a spacious room with a hardworking crew, it’s a fair option. Just be prepared to hunt for a parking space and deal with slow internet!

Family_with_children

10/10

Exceptional

09 Jul 2026

Elaine

We enjoyed our stay at this hotel. The kids enjoyed the water slide so much and they had so much fun. We enjoyed the sauna. Breakfast is included which is a plus. The front desk staffs were very polite and helpful. Highly recommended!

Family_with_children

10/10

Exceptional

08 Jul 2026

Frances

Room was pretty dusty from the AC but other than that the Staff were great and we had a wonderful stay.

Friends

10/10

Exceptional

08 Jul 2026

Stephanie

Stayed for 2 nights as I was in Canmore for business for 2 days. Friendly staff, easy check-in and check-out process. Room (King) was clean and the jacuzzi tub worked perfectly! I have stayed here in the past and would definitely stay again in the future!

Self

10/10

Exceptional

08 Jul 2026

Isabelle

Très bien situé + déjeuners inclus

Family

6/10

Pleasant

07 Jul 2026

Eridani Ferman

The Pocaterra Inn was an okay place to stay, and the staff were very friendly. I really appreciated that they loaned us a bear spray for our family hikes—that was incredibly helpful! However, the breakfast was very simple and nothing special.
We also noticed a bottleneck with the elevator. There is only one elevator for the entire building, which isn't enough to handle all the guests and the housekeeping staff across four floors. It often took a long time to arrive, so we ended up taking the stairs many times.
Lastly, we had a safety issue one day. After cleaning, the housekeeping staff accidentally left the inner swing bar lock flipped out. This blocked the automatic door closer, leaving our room door unlatched and unlocked. Fortunately, nothing was missing, but management must pay much more attention to these security details.

Family_with_children

8/10

Excellent

07 Jul 2026

Cecilia

Good place to stay and delicious breakfast

Family_with_children

10/10

Exceptional

06 Jul 2026

Dave

We had a wonderful stay.

Partner

8/10

Excellent

06 Jul 2026

Bernadette

Very homey and staff friendly

Family

10/10

Exceptional

06 Jul 2026

Valentina

Great stay with young kids

Family_with_children

10/10

Exceptional

06 Jul 2026

Haresh

Nice clean room and I was there for 2 nights with family in 2 separate rooms. Great experience and walking distance to many restaurants.

Family

8/10

Excellent

06 Jul 2026

Victoria

Good place for families.
Pool has great hours -

Room could use a deep clean, with large collections of dust on the window treatments (concerning for those with allergies/asthma).

Family_with_children

8/10

Excellent

06 Jul 2026

Lakshmi

Property was ok, not too clean, well located though. I called from my room to ask them about the power cut and the lady at the reception was pretty snappish when responding to my concerns.

8/10

Excellent

06 Jul 2026

Srinivasa

Breakfast can be improved, staff are pretty good

Family_with_children

10/10

Exceptional

05 Jul 2026

Jianmin

喜欢他们楼下的SPA和游泳池，去完游玩回来还可以放松，很赞😎

10/10

Exceptional

04 Jul 2026

Robert

Everything about this location was perfect. The rooms are modern and clean. Pool was easy to access with a waterslide for our son. Free breakfast. We were able to check in a bit early, and the hotel was more than helpful in accepting us with a service dog. Also, our son forgot his stuffy, and the hotel called us after checkout to tell us. The offered to ship it but we weren't yet far out of town and were able to retrieve it. The place was quiet and family friendly.

Family_with_children

8/10

Excellent

02 Jul 2026

ANDREW

Fresh cookies

Family

10/10

Exceptional

01 Jul 2026

Joreca

breakfast was good and the cookies served at the lobby were delicious

Family_with_children

10/10

Exceptional

01 Jul 2026

Jeanne

The accommodation was clean, and the bed was just the right firmness, but the pillows were too high, making it uncomfortable to lie on.

Family_with_children

10/10

Exceptional

01 Jul 2026

Deb John

The location was breathtaking with a great view of the Rockies. The breakfast was very good. The pool and slide were fun. It was also close to the national parks we wanted to visit and less expensive than the lodging in Banff.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Lakshmi

Good breakfast. Rooms are very small though.

8/10

Excellent

01 Jul 2026

Bruce

Clean room. Staff was friendly and acxomodating. Breakfast was very good and topped up very quickly.

Family_with_children

8/10

Excellent

30 Jun 2026

Julie

Pool area was great! Staff was friendly. Breakfast was decent.

Family_with_children

10/10

Exceptional

30 Jun 2026

Stephanie

We absolutely loved this place. The location was wonderful. The continental breakfast was delicious. We were so close to Banff national Park and Canmore is so nice. Definitely would recommend.

Family

10/10

Exceptional

30 Jun 2026

Kara

If you love a pool, hot tub, waterslide and a full breakfast (not just continental but lots of protein!) this is the place for you/your family!

10/10

Exceptional

30 Jun 2026

Matthew

Perfect continental breakfast both days Clean room with two comfy queen beds. HVAC worked great. Hottest water I’ve ever used. I didn’t have time to try the pool,slide and hot tub but it certainly looked good and clean. I’d go back. Everyone was friendly and helpful even at midnight when we needed to add a cot, the delivered it and set it up. Thanks again

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Vivek

Good place for family

Family_with_children

10/10

Exceptional

28 Jun 2026

Rajivkumar

Good room, service, good breakfast

Family

10/10

Exceptional

28 Jun 2026

Chaitanya

Excellent place to stay at Canmore. Wonderful Amenities, kids enjoyed the pool and the waterslide. Staff were very cordial, courteous and very helpful.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Neil

Looked ok but was very dusty, my wife had problems with her asthma. Furniture looked past it's best. Could hear people walking in the room above. Noisy in the morning as several building sites close by.

Partner

10/10

Exceptional

26 Jun 2026

Sukrit

Great staff and breakfast options. Clean room.

Family_with_children

8/10

Excellent

26 Jun 2026

Jaron Andre

Breakfast is good

Family_with_children

10/10

Exceptional

25 Jun 2026

Joleen

Clean room. Excellent staff. Breakfast was amazing for a hotel. Would stay there again!

Partner

8/10

Excellent

25 Jun 2026

Étienne

Belle piscine, bon déjeuner, propre et bien entretenue, nous avons apprécié notre séjour!!

Family

10/10

Exceptional

25 Jun 2026

Kinga

The hotel was very clean and the hot breakfast buffet was a nice touch and made the start to the day very convenient. The kids loved the hotel pool and the staff were very kind and helpful.

Family_with_children

10/10

Exceptional

24 Jun 2026

DANE

This is a great place for families with kids. Room was very quiet and clean.

Self

10/10

Exceptional

24 Jun 2026

Janet

Great pool and facilities!! Breakfast was good...would defenitely stay again!

Family

10/10

Exceptional

23 Jun 2026

Karin

Great hotel. Room 412 needs a new mattress asap!! We both slept on one side. Not good. Other than the mattress, it was wonderful!!

Partner

10/10

Exceptional

23 Jun 2026

Joanna

Staff were accommodating and room was clean.

Family_with_children

8/10

Excellent

23 Jun 2026

Selim

I can't say the cleanliness of the room we stayed in was perfect. The pool and slide were fun for the kids. Breakfast was really good. Although it's low in terms of price-performance ratio, overall it was good.

Family_with_children

10/10

Exceptional

22 Jun 2026

Adam

Great staff. Great breakfast. Very clean hotel. Kids had a blast in the waterslide. Super fun. Huge hot tub for the parents and adults. Wouldn’t change anything!

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Amélie

Overall had a nice experience, the included breakfast is a nice plus, the front desk let us borrow bear spray (you pay if you need to use it), free parking and we borrowed towels for the hot springs. Down side was the room was ok, beds were old and dusty lamps. Overall still a great place to stay considering the prices are so expensive everywhere

Family_with_children

8/10

Excellent

21 Jun 2026

Syed

Breakfast items was not up to the marks..few & repeated items..should work on it

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Jacob Curtis

Great stay.

Partner

4/10

Poor

20 Jun 2026

Catherine

The WiFi network was so weak, it could not load anything and disconnected constantly. It was not worth using.
The beds were terrible! Very old, uncomfortable and noisy.
The shower drain was clogged and slow to drain. The shower curtain was so threadbare, there were holes in it.
Overpriced for what you get

Family

6/10

Pleasant

19 Jun 2026

Jannie

I don’t recommend the rooms with balconies, which are all on the second floor. They look directly out to the parking lot; cars are parked literally right below. The quality of breakfast was a big disappointment. They served old fruit s, worst yogurts ever, and cheapest bagels/bread. (We really felt guilty throwing food away. We simply couldn’t consume them, even though we were hungry.)

The pool with water slide is really not big, but we had fun, because we avoided the evening crowd. The room(s) are spacious and clean which was nice. As for the staff, I would rate them 50/50, some were very nice and some not.

Family

10/10

Exceptional

18 Jun 2026

Samantha

The staff was so helpful! Especially Anna at the front desk.

Partner

10/10

Exceptional

18 Jun 2026

Rachel

Nice, clean hotel with a decent breakfast. Good value for the stay.

Friends

10/10

Exceptional

18 Jun 2026

Kessara

The room was very clean and the free breakfast was a big plus!

Family

8/10

Excellent

17 Jun 2026

Paul Daniel

This was our home for 7 days and 6 nights, and we have no regrets about staying here. Overall, it was a great experience and we would definitely recommend it.

There were only a few minor issues. A couple of requested items were forgotten initially, including our early morning wake-up call and a water kettle request. We also felt that the elevator system could benefit from an upgrade, as it was sometimes slow.

Aside from these small inconveniences, everything else was excellent. The stay was comfortable, the service was good, the breakfast was great, and the overall experience met our expectations. We would happily stay here again and recommend it to others.

Partner

10/10

Exceptional

17 Jun 2026

Aila

Water slides, morning breakfast and the bed!

Family_with_children

10/10

Exceptional

16 Jun 2026

Helene

Très bien situé
L hôtel est propre
La chambre étais grande Ave. Une très belle vue sur les rocheuses
Le déjeuner étais bien
J’y retournerais sans hésité!

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Mario

The view toward the Three Sisters is fantastic.

Family

10/10

Exceptional

16 Jun 2026

Nicole

This hotel is great. Clean rooms. It's 3km to town which is a great walk to town and see the Prairydogs. And good for digestion on the way back from dinner. Staff is good. Landry is convenient. This hotel is great!

Friends

8/10

Excellent

16 Jun 2026

ANGELITA

We chose this hotel because of how closer it is to exit Canmore going to Banff. The cost is also fair compared to other hotels. They also have the sauna, hot tub, slide and pool that is appealing for relaxation after a long day. Although we never get to used them because of our schedule. It is not a walking distance to the Canmore downtown. But we loved that it is away from the busy roads. We had a peaceful stay.

We booked a bedroom with balcony and we loved the view of the mountain from our room. The place is well maintained. Bed and pillows are comfortable. Ample parking at the back. we get to park just in front of our balcony. Room walls are well insulated, we did not hear our neighbors' noise in all the days we stayed there.

4 stars because the breakfast can be improved. More options will be better. Also the 7am breakfast is kind of late for people who are trying to travel early to Banff.

Family

10/10

Exceptional

16 Jun 2026

Marbelis

Clean and quiet place to stay!

10/10

Exceptional

15 Jun 2026

Seonghun

The pool facilities are excellent, and the freshly baked cookies they serve every day are so delicious.

Friends_and_family Family