Name: Canmore Inn & Suites
Address: 1402 Bow Valley Trail, Canmore, T1W 1N5, CA

6/10

Pleasant

05 Aug 2026

Rick

The bed was extremely uncomfortable & small- when we booked the room it was for a queen size bed- the bed was barely a full size- way to small for me and my wife

6/10

Pleasant

05 Aug 2026

Qinghong

When we opened the door, the room has not been cleaned yet. So we had to wait for another assigned room. The room that we stayed was face to the railway tracks, it was noisy during night time. But the overall experience of being in the hotel is still good. Hotel provides free coffee, tea and maps.

8/10

Excellent

05 Aug 2026

Lindsay

Great location, pretty average hotel but was good enough for us. Clean.

10/10

Exceptional

05 Aug 2026

Lucinda

Good location except for the train

6/10

Pleasant

05 Aug 2026

Tita

The only downside to our stay at Canmore Inn & Suites was its location next to an active railroad track. Trains run regularly during the day and throughout the night, so noise may be an issue for light sleepers. Other than that, we enjoyed our stay.

10/10

Exceptional

04 Aug 2026

Sarah

The room was clean and spacious, it was cleaned daily. The staff were helpful. Having access to a microwave and fridge in the room made it very convenient for me. The location was perfect with a grocery store less than 5 minutes away and several restaurants nearby. I would stay here again!

10/10

Exceptional

04 Aug 2026

Dagmar

Room was nice and clean, plenty of parking, staff at reception was nice. Good breakfast

10/10

Exceptional

04 Aug 2026

Amber

The view was incredible. We stayed on the railroad side, and would definitely pick that side again. Rooms were a little dated, but very clean and comfortable. Breakfast buffet was a pleasant surprise. Very well priced and plenty of options. Within walking Distance of the village, including grocery store, restaurants and shopping. Would stay here again

4/10

Poor

04 Aug 2026

Shawn

So the place is so so and right beside railroad tracks also the breakfast was a cost not free. And it was a horrible breakfast. Would never stay there again only reason we did is because we messed up a reservations one night so we were stuck.

8/10

Excellent

04 Aug 2026

Anne

Our room was very quiet which was lovely but very cold and the heat would not stay on. my problem was I am short and did find the bathtub shower very difficult to get into and out of as it was so high. Countertops were very high too. Not a huge problem but hope they will still be doing some renovating on them.

10/10

Exceptional

04 Aug 2026

erin

Great location. Quick walk into town. Nice rooms and comfortable beds. Coffee station open 24hrs which was a bonus.

10/10

Exceptional

04 Aug 2026

Sirus

amazing ... always served free apples :)
12$ breakfast amazing buffet ❤️
big refrigerator 👌👌👌👌

10/10

Exceptional

04 Aug 2026

Cynthia

Busy hotel but lovely views, trains in behind didn’t bother us at all. Close to bus and grocery stores - would stay again!

8/10

Excellent

02 Aug 2026

Catherine

Cons:
Only one Night table and no writing desk. No sofa.
Room extremely noisy even at night primarily due to long cargo trains running alongside the Hotel at a distance of about 50 ft from rooms facing the railway track.

Pros:
Efficient housekeeping.
Nightlights in bathroom.
Comfortable bed and bedding.
Secure door locks.
Relatively quiet air conditioner.

10/10

Exceptional

02 Aug 2026

Rene

Canmore is a very beatiful place to stay close enough to all the parcs for a fraction of the price of Banff area. The city is great and this hotel is a great option. Close to the highway, walking distance from the city center. The kids also enjoyed the pool with the slide. You can also get as many free espressos, lattes, capucinno as you want neat the reception. I highly recommend this hotel.

10/10

Exceptional

01 Aug 2026

Po Wai

Great

8/10

Excellent

01 Aug 2026

Claudia

No complaints except whenever somebody shut the door in the next room, it would make our headboard vibrate pretty hard....

10/10

Exceptional

01 Aug 2026

Varun

The staff is incredibly friendly and welcoming, and the location is very convenient. The pool, hot tub, and gym are all excellent and well maintained. This was our second time staying at this hotel, and we’ve had a great experience on both visits. We would definitely stay here again!

10/10

Exceptional

31 Jul 2026

Sal

We had a great experience with the staff, thay were very helpful and kind. Everything was clean. We will definitely be coming back

10/10

Exceptional

31 Jul 2026

Shaun

Only stayed one night. Wish it could have been longer.

10/10

Exceptional

30 Jul 2026

Arjun

good service

8/10

Excellent

30 Jul 2026

Adam

We had a nice stay. We stayed multiple nights and the staff was friendly. Breakfast was priced appropriately and some rooms were renovated. Biggest drawbacks were the paper thin walls and the nearby train. We did have to change our room two times. I recommend a room on the second floor non train side. Hotel should install a door sweep to buffer sounds in the hallway. The fresh local coffee machine was great. My son had a fun time in the pool and waterslide. However, the current lawsuit regarding pool conditions is unacceptable. Hotel is convientely located to everything. 4/5 overall.

10/10

Exceptional

30 Jul 2026

Tracey

We enjoyed our stay. Our room was clean and the beds comfortable. Would definitely stay here again!

8/10

Excellent

29 Jul 2026

VEDANTKUMAR

Welcoming environment, clean rooms and pleasant stay

10/10

Exceptional

29 Jul 2026

Elizabeth

very nice room and staff, good location, free coffee/tea/hot chocolate station

10/10

Exceptional

28 Jul 2026

Jitin

Rooms were clean and spacious, friendly staff, nice location, good breakfast.

6/10

Pleasant

28 Jul 2026

Javier

The Hotel is a bit tired and not worth the price

8/10

Excellent

28 Jul 2026

shashi

The property is pretty neat and clean. Laundry is bonus. Breakfast is really nice.

2/10

Poor

28 Jul 2026

Esteban

.

8/10

Excellent

27 Jul 2026

frederick

Hhh

6/10

Pleasant

27 Jul 2026

Jenna

The room was a good size but the bathroom was very old, cramped and outdated. The shower didn’t have great pressure.

10/10

Exceptional

26 Jul 2026

Shadi

The staff were great, just we expected our room to be cleaned everyday, but the sheets and pillow covers remain unchanged which was not what we expected. Also if we were able to use amenities like media room longer , more than 10 pm would be great. But thanks to the hotel management and staff it was a pleasant stay in Canmore.

8/10

Excellent

26 Jul 2026

François

Très bien situé, personnel agréable et aidant.
Place à recommander.

8/10

Excellent

26 Jul 2026

Sophia

Good place.

Family_with_children

8/10

Excellent

26 Jul 2026

Maria

Good and quiet air conditioning, and the room was clean and nice. Filipino cleaning staffs were friendly. We did not use any amenities including breakfast room. The location is excellent. Close and nice view of The Three Sisters mountain. We did enjoy our stay.

8/10

Excellent

26 Jul 2026

Jilbert

Great rate and place near downtown Canmore.

10/10

Exceptional

25 Jul 2026

Ashok

Clean

10/10

Exceptional

25 Jul 2026

Nicole

Great place to stay. Short walking distance to downtown. Newly renovated rooms were awesome especially for kids. The shower had a detachable head so I could give my youngest a nice shower

6/10

Pleasant

25 Jul 2026

Alkesh

Overall, we had an above-average stay. The hotel is an older property, and it definitely shows in some areas. The carpet near the doorway had a noticeable odor, and while our room was clean and comfortable enough, the bathroom was quite small. The shower wasn’t designed well—the water from the showerhead hit the wall instead of flowing directly onto you. The toilet was also old and had flushing issues.

We initially had a room with an air conditioning problem and had to switch rooms. Parking was another challenge, as the hotel lot was full, so we had to park at the nearby restaurant.

On the positive side, the location is excellent. The hotel is right in the middle of town, making it easy to walk or drive to nearby attractions, restaurants, and shops. We also really liked the outdoor tables and chairs near the breakfast area, which worked great for our large group to gather and spend time together. The mountain views were beautiful, and having access to the pools was another nice bonus.

Overall, despite a few maintenance and aging-property issues, the convenient location, outdoor gathering space, mountain views, and amenities made for an above-average experience.

8/10

Excellent

24 Jul 2026

Marie

Great location nice staff, fun pool and slide. Rooms are a bit worn but clean.

8/10

Excellent

23 Jul 2026

howard

This property does not accept debit card which has caused some inconvenience.

6/10

Pleasant

22 Jul 2026

Taljinder

1. The least important thing they could have done is put water bottles in the room. Had to fill our own water bottles from the filter every time the filter did not even have any cups.
2. Room AC was very dirty. It looks like they have never service and even curtains are very old and looks like never cleaned.
3. The property looks very old, and the mat was worn of.
4. There was no lighting in the room, except one small lamp but staff was kind.
5. Not worth the money they are charged for three nights.

10/10

Exceptional

22 Jul 2026

Kurt

★★★★★ Great two-night stay — staff made it special

We stayed at Canmore Inn & Suites for two nights during our Rockies road trip with our dog. Great location, clean pet-friendly room, and genuinely helpful staff throughout.

One team member in particular, originally from Ukraine, was incredibly warm and helpful, she made sure we had everything we needed and just made the stay feel special. That kind of hospitality goes a long way. But generally all the staff were great!

Highly recommend!

8/10

Excellent

22 Jul 2026

zain

The visit was awesome. I enjoyed the view firm the outside. After staying there I feel like coming again.

10/10

Exceptional

22 Jul 2026

Stefania

We enjoyed our stay in Canmore Inn and Suites. Very convenient location!

6/10

Pleasant

21 Jul 2026

Mark

Over charged a hotel Expedia is not helpful

6/10

Pleasant

21 Jul 2026

Carl

Accueil long, lit à changer, propre, très petite salle de bain et nous sommes restés pris un moment dans l'ascenseur...

Friends_and_family Family

4/10

Poor

21 Jul 2026

SHUN HANG

Stay for two night expected at least change of new towels for second night. However, they just simply fold our used towels and put on top the rack. Quilt cover also not changed.

I booked last minute so no much other options but for the price I paid I really feel like much overpaid.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Edison

Clean room, accommodating staff and I love the breakfast

Family_with_children

10/10

Exceptional

20 Jul 2026

Julie

Only stayed here one night, and although pretty expensive this is purely due to the situation, I would definitely stay here again and highly recommend

Partner

8/10

Excellent

20 Jul 2026

Marija

Clean room amazing pool

Family_with_children

8/10

Excellent

20 Jul 2026

Jennifer

The staff are helpful

Family_with_children

10/10

Exceptional

19 Jul 2026

hamed

Clean room, good breakfast

6/10

Pleasant

19 Jul 2026

Kimberly

Good location for accessing the highway and places to eat. Our room had a definite strong smell to it. The AC was very loud so we had to shut it off. The shower was also very small and had no place/shelf to hold amenities. The staff member at check in was very friendly and efficient.

Family

10/10

Exceptional

18 Jul 2026

Richard

Staff were very helpful

Family

10/10

Exceptional

17 Jul 2026

Jesse

Will definitely stay again!!

8/10

Excellent

16 Jul 2026

Gyanjit

God

Family

6/10

Pleasant

15 Jul 2026

Corey

The pool was the whole reason we booked here through Hotels.com… we got in from driving 11hrs from Vancouver and kids went to the pool to blow off some steam… pool was shut down as we walked in due to being over used and under maintained… there was about 12 people in the hot tub and 10 going down the slide…. Disappointing a hotel this size has way too small of facilities. Room and entire hotel generally clean and updated.

After paying top dollar for the room they charge for standard premade packaged eggs old bacon breakfast which is typically free at most other chain hotels… I highly recommend best western or holiday inn… better points system and value for dollar.

Staff was considerate but acted like I was out of line when I complained about the pool being shut down early and made no attempt to solve the problem. Could have simply suggested something or given free breakfast… but this negative review is the result.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Laura

Clean rooms & staff was excellent

Friends

10/10

Exceptional

15 Jul 2026

Ann-Marie

We found it very clean and the staff was very friendly and helpful no matter what time of day we were coming and going. Also a bonus to have great coffee available 24/7 for those who are up on the road early for the sunrise trips or in late from a long day exploring the Icefileds Parkway!!

Partner

10/10

Exceptional

13 Jul 2026

Bahareh Sadat

Great location

Friends

4/10

Poor

13 Jul 2026

Migdalia

Muy caro para lo que ofrece , desayuno terrible
Baño pequeño.

Family

10/10

Exceptional

12 Jul 2026

Heather

We loved the coffee machine. The room was clean and within easy walking distances of stores and downtown! It was a great base location for our 4 days in the Canadian Rockies!

Family

10/10

Exceptional

12 Jul 2026

Cindy

Hotel was very clean and breakfast was wonderful.

10/10

Exceptional

12 Jul 2026

Michelle

Staff are accomodating and friendly especially the people serving the breakfast and breakfast as well is really good....

Family_with_children

10/10

Exceptional

12 Jul 2026

INHUI

We enjoyed our stay at Canmore Inn & Suites. The room was clean, and the staff were very friendly and helpful throughout our visit.

We spent most of our time exploring Banff, so we didn't get a chance to see much of Canmore itself, but the scenery around the town was absolutely beautiful. The mountain views were one of the highlights of our trip.

The hotel building is a bit older and could use some updates, but it was comfortable, well maintained, and provided good value for our stay. Overall, we had a pleasant experience and would consider staying here again when visiting the area.

Partner

8/10

Excellent

11 Jul 2026

Christina

Needed some renovations

Partner

4/10

Poor

10 Jul 2026

Shamsha

Our room door was left open one day after cleaning- not impressed. Two staff members rude .

Partner

10/10

Exceptional

09 Jul 2026

Amber

Staff was amazing. Good breakfast- not a lot of diversity but always replenished, hot and tastes good. Parking lot is not in great shape- big dips where you park and standing water you have to avoid with bags etc. But the room was comfortable, amenities were nice and we would stay there again happily.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Annette

Close to amenities, helpful staff, clean, plenty of free parking, water slide/hot tub /pool, and great coffee and water machines for everyone. Wish the pillows were better and not so soft. No breakfast included but grocery store is walking distance from hotel and there’s a frig/microwave in room.

Partner

8/10

Excellent

09 Jul 2026

Navita

Very clean rooms, excellent staff and morning buffet breakfast options !

8/10

Excellent

08 Jul 2026

Lewis

Everything was pretty great, didn't like the that I couldn't just pay with my visa debit. Not the end of the world though. Breakfast was great and very reasonably priced. Beds and pillows were super comfy and the location is great

Family_with_children

10/10

Exceptional

07 Jul 2026

Morty

Cheaper than Bamff and more to do

Friends

8/10

Excellent

07 Jul 2026

Andrea

Great experience, a few minor issues that were rectified and the staff was great.

Family_with_children

10/10

Exceptional

07 Jul 2026

Carrie

Hotel was very clean, staff was responsive. Frustrating that guest laundry facilities were only available from 9-9. We did not pay to eat the breakfast.

Family_with_children

6/10

Pleasant

07 Jul 2026

Tamara

Room was clean and comfortable. Liked that there was a coffee/tea station to enjoy. Breakfast was a great deal and delicious.

Friends

6/10

Pleasant

06 Jul 2026

Sumit

Complimentary 24 hrs coffee station. Room was good. However, lot of water pooling in the parking lot - could not get around without soaking feet in water after parking the car in empty spots.
Received couple emails from Orbitz that water slide and warm pool are closed, so didn't carry any swim suit. On arrival, pool and slide was working. Would have appreciated updated email from Orbitz or hotel that pool is back working so could enjoy that carrying the swim gear. Hotel did not help much.

Family_with_children

10/10

Exceptional

06 Jul 2026

Andre

Everything was perfect. We enjoyed our stay

6/10

Pleasant

05 Jul 2026

Renalyn

My husband and I did not find our stay enjoyable. We hope the property will be more transparent regarding the constant train noise. We feel that the cost of our accommodation was not justified, as the incessant train noise and the considerable noise from adjacent rooms significantly disrupted our ability to sleep and rest. Furthermore, considering the price, we were surprised that breakfast was not included.

Partner

10/10

Exceptional

05 Jul 2026

Andre

Bien apprécié l'endroit, très prope et chambre spacieuse et très bon déjeuner avec beaucoup de choix.

Family

6/10

Pleasant

05 Jul 2026

William

For the price paid, breakfast should have been included at no extra cost. Room was spacious and comfortable but needed updating. The wallpaper was peeling off the wall and the door hinges were rusting in the bathroom.

Friends

8/10

Excellent

05 Jul 2026

JINA

The facilities are quite old but clean. The thing is there is a railroad right behind the building and there were trains keep coming middle of the nights. That's the reason why there were earplugs in the drawer. If you are sensitive about noise when your asleep that could be a problem but if you use the earplugs

8/10

Excellent

05 Jul 2026

Kulvir

Good service

Friends

10/10

Exceptional

04 Jul 2026

Nafis

Clean room anf friendly staff.

Family

8/10

Excellent

04 Jul 2026

Wendy

We had a good stay, Facility is very clean but could use some updates.Staff were always very pleasant .Would dtay there again

Family

2/10

Poor

04 Jul 2026

XinYu

Cannot believe the premium I paid to stay here. The beds were super soft and both beds were caving in at the center (it's obvious they were quite old). The walls seemed to be paper thin between suites. Unfortunately we were kept up all night due to noise from people talking in the hallway and then in their suites next door.
Overall the stay was not worth the price. Barely got any sleep.

Partner

10/10

Exceptional

03 Jul 2026

Nafis

Great location, helpful staff, pretty clean as well. Decent room

Family

6/10

Pleasant

03 Jul 2026

Seema

I had no idea there railway line behind the suites - which was annoying. Also there was water facility in the room. If you need it you had to come down. Overall it was not bad. But based on the price they charge it was nothing. It wasn't justifying the price. I wouldn’t go there again with this price.

Partner

10/10

Exceptional

03 Jul 2026

Warren

Very nice room with a great view of the Rockies but had to cut short my two-night stay to a single night. Came to Canmore to participate in a wedding but local flooding cut off access to the wedding location at Mount Engadyne and had to relocate with the rest of the group back to Calgary. Great location, was only a short walk to the Red Arrow terminal and other amenities. Wish I could have stayed the second night.

Self

6/10

Pleasant

03 Jul 2026

Zhangyan

Water outside of property(parking site)

Family_with_children

8/10

Excellent

03 Jul 2026

Lauren

We liked the convenient location of the hotel. The bed was comfortable and the room was clean. We found the staff to be very friendly and helpful.
The furniture in the room is a little dated, and the window in the room had a crack in it. Nothing to stop us from staying here again in the future although we would request a room at the front of the hotel, not on the railway side.

Partner

6/10

Pleasant

02 Jul 2026

Rupesh

The rooms were not clean and also dated

10/10

Exceptional

02 Jul 2026

Ajinkya

Clean rooms, great breakfast, few mins out from main attractions and my best highlight - 24hrs available coffee machines on each floor.

Family_with_children

10/10

Exceptional

01 Jul 2026

Vishvesh

Very nice experience. Staff was helpful..

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Chime

property was clean and location was perfect

Family_with_children

10/10

Exceptional

30 Jun 2026

Cyril

We had a wonderful experience at the Canmore Inn & Suites! Everything about our stay was highly enjoyable, and we will absolutely be back next time we are in the area.

Family_with_children

10/10

Exceptional

29 Jun 2026

Jennifer

Staff was wonderful. Room was large and very clean and comfortable. We were on the rail side. Luckily I’m a sound sleeper so the trains throughout the night didn’t bother me. Coffee/tea station was very nice. Would definitely recommend for the savings!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

yue hua

The washer soap is not enough

Family_with_children

8/10

Excellent

27 Jun 2026

Peter

The staff was very helpful at checkin. Very accomodating