Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Paradise Resort Club And Spa

Canadian Rockies-AB · Canada

104 - 1151 Sidney StView location

7.8/10Very good437 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition7.6/107.6
Location7.8/107.8
Neighborhood8.4/108.4
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Paradise Resort Club And Spa

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a satisfying meal at The Grande Kitchen & Bar serving guests of Paradise Resort Club and Spa. Wrap up your day with a drink at the bar/lounge. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Treat yourself to a stay in one of the 125 guestrooms, featuring fireplaces and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops.

Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Distances are displayed to the nearest 0. 1 mile and kilometer. Elevation Place - 0. 5 km / 0. 3 mi- Canmore Mountain Market - 0. 6 km / 0.

Read more about this hotelShow less

4 mi- Big Head Sculpture - 0. 9 km / 0. 5 mi- Canmore Museum and Geoscience Centre - 1. 1 km / 0. 7 mi- Canmore Brewing Company - 1. 2 km / 0. 7 mi- Art Country Canada Canmore Gallery - 1. 2 km / 0.

7 mi- Yamnuska Mountain Adventures - 1. 3 km / 0. 8 mi- Bow River - 1. 7 km / 1. 1 mi- Canmore Engine Bridge - 1. 8 km / 1. 1 mi- Canmore Golf and Curling Club - 1. 9 km / 1.

2 mi- Cougar Creek/Mount Lady MacDonald Trailhead - 2 km / 1. 2 mi- Canmore Recreation Centre - 2. 2 km / 1. 4 mi- Canmore Nordic Centre Provincial Park - 2. 3 km / 1. 4 mi- Bow Valley Wildland Provincial Park - 2. 3 km / 1.

5 mi- Silvertip Golf Course - 2. 6 km / 1. 6 mi. The nearest major airport is Calgary International Airport (YYC) - 113 km / 70.

With a stay at Paradise Resort Club and Spa, you'll be centrally located in Canmore, a 4-minute drive from Canmore Caverns and 6 minutes from Banff National Park. This family-friendly hotel is 18.5 mi (29.8 km) from Upper Hot Springs and 18.6 mi (29.9 km) from Banff Gondola.

Treat yourself to a stay in one of the 125 guestrooms, featuring fireplaces and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops.

Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include express check-out, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 5:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning deposit: CAD 500 per stay
    • Resort fee: CAD 15 per accommodation, per night
    The resort fee includes:
    • Bicycle storage
    • Business center/computer access
    • Faxes
    • Fitness center access
    • Housekeeping
    • In-room coffee
    • In-room safe
    • Lending library access
    • Partner property access
    • Phone calls
    • Pool access
    • Ski storage
    • Hot tub access
    • Wired internet access (may be limited)

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8 AM to 10 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9 AM - 10 PM. The check-in location differs from the property location. Check-in location: [Sunset Resorts Canmore Front Desk]. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: CAD 40.00 (subject to availability)
    • Late check-out fee: CAD 40.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Grizzly Paw Brewing Company 0.8 km / 0.5 mi
Elevation Place 0.8 km / 0.5 mi
Canmore Mountain Market 0.9 km / 0.6 mi
Policeman's Creek Boardwalk 1.1 km / 0.7 mi
Big Head Sculpture 1.2 km / 0.7 mi
Canmore NWMP Barracks 1.2 km / 0.8 mi
Canmore Hoodoos 1.3 km / 0.8 mi
Carter-Ryan Gallery 1.4 km / 0.9 mi
Art Country Canada Canmore Gallery 1.5 km / 0.9 mi
Centennial Park 1.5 km / 1 mi
Canmore Brewing Company 1.6 km / 1 mi
Yamnuska Mountain Adventures 1.6 km / 1 mi
Canmore Museum and Geoscience Centre 1.6 km / 1 mi
ArtsPlace 1.7 km / 1.1 mi
Canmore Golf and Curling Club 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Babysitting serviceExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • Concierge
Show 20 more facilities & services
  • Luggage room
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hall
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area
  • TV lounge
  • Game room
  • Outdoor Rooftop Swimming Pool
  • Spa treatments
  • Hairdressing salon
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Cycling / mountain biking
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY ONE BEDROOMDOUBLE • LUXURY ONE BEDROOMDBL.B1-LX

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    DOUBLE LUXURY ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMS AccessibleFAMILY ROOM • TWO BEDROOMS AccessibleFAM.B2-H6

    Photos are not available for this room type.

    Paradise Resort Club And Spa

    FAMILY ROOM TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Paradise Resort Club And Spa

7.8
Very good
437 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
7.8 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
30 Jun 2026
Josielyn
The elevator close to our unit is not working so we have to walk/ carry our luggage’s from the opposite of number 1 elevator to our room. Not convenient to go in and out of our unit to done or shop .
Friends
10/10
Exceptional
18 Jun 2026
Laura
Overall we enjoyed our stay.. it was clean and we had everything we needed to make a meal in our unit. It was close to downtown Canmore so you can walk to grocery stories or other places. We liked having a designated underground parking spot. We had laundry in our unit which was lovely! But the dryer was not working properly. Also 2 elevators were not working while we stayed there which made getting our luggage to our room a bit of a struggle. We would stay here again. Great for families as there is a nice pool with a water slide.
Family_with_children
10/10
Exceptional
11 Jun 2026
Carson
.
Partner
8/10
Excellent
30 May 2026
Kyle
Very family friendly. Easy check-out.
Family_with_children
10/10
Exceptional
25 May 2026
Karen
Greta place to stay. Walking paths close by as well as lots of amenities
Partner
10/10
Exceptional
04 May 2026
sierra
Really centrally located, love the underground parking to leave a vehicle at and walk around town. The kitchen was well stocked with supplies and I actually really appreciate how much it feels like a home, rather than a hotel. Pool, waterside, and hot tub were great also. we'll happily stay here again
Family_with_children
10/10
Exceptional
03 Mar 2026
Martin
Great stay,

Enjoyed the amenities
Family_with_children
10/10
Exceptional
28 Feb 2026
Thien
Nice clean, spacious room. Good location and amenities. Pool and game room were a nice bonus for the kids. Restaurant downstairs was also a plus.
Family_with_children
6/10
Pleasant
01 Jan 2026
Dana
Staff was extremely friendly, but the rooms could use some work. Dishwasher was LOUD and disruptive, bedding for the pullout couch was super thin (like 2 sheets) and not warm at all. The counter stools were wobbly and unstable even for a 90lb kid. A handle fell off a coffee mug when we took it out of the dishwasher, very minimal additional supplies aside from plates/cutlery in the kitchen. Toilet made a loud squealing sound everytime we flushed. Pool towels were only slightly larger than a hand towel. Weird stain on the pull out couch sheets. Overall, good location and decent price point, but definitely lacking in quality.
Leisure Family
10/10
Exceptional
29 Dec 2025
Cristian
Clean rooms
Leisure Family
10/10
Exceptional
21 Nov 2025
Lloyd
The room was well equipped ,and very clean
The staff were well informed and very easy to talk to
6/10
Pleasant
11 Nov 2025
Danica
The accommodation was great with the full kitchen and mountain view. The bed was not firm in 215. However, too many rules/chores (run dishwasher & put towels in tub) for my liking esp. when a resort fee is issued daily. Plus the parking space # was hard to see. Definitely, won't stay here again.
Leisure Self
8/10
Excellent
22 Oct 2025
Keegan
Great family getaway.
Rooms are comfortable and well equipped.
Game room, pool and restaurant were fantastic.
Rooms are older, and showing wear on Doors, cabinets and closets.
Overall good stay
Friends_and_family Family
10/10
Exceptional
17 Oct 2025
Chrysanthi

Amazing!

We stayed 3 nights in a 2 bedroom/2 bath apartment. Everything was perfect and clean. The view of the mountains was amazing and we even had a bbq on the balcony with a main gas line. There's underground parking but nobody told us that we have to enter on the left side of the ramp which is where the code box is for the garage door and when you exit you stay on the left side. It's basically driving on the opposite side of what we're used to in Canada, there should be better signage than a faded arrow on the ramp. Other than that we had no complaints, there are shops on the main road and a hospital right next door to the complex. I would definitely stay again.
Friends_and_family Family
8/10
Excellent
30 Sep 2025
Lynn M
The room we had was stocked with everything you could think of. We had booked a room with a balcony and got a patio instead which was disappointing. Cars were parked right outside our room and there was a lot of hallway noise due to where we were located. Thankfully we were gone most of the day. Convenient location to restaurants, convenience stores, coffee shops, liquor stores, etc.
It was a bit confusing that there were 3 names to the resort...Paradise Resort, Sunset Resorts & Grande Rockies Resort.
8/10
Excellent
15 Sep 2025
JACKIE
Good
Leisure Friends
10/10
Exceptional
11 Sep 2025
Isaiah
Very nice but would
Have liked some type of discount for being there while renovating.
8/10
Excellent
28 Aug 2025
Yvonne
The grandchildren enjoyed the pool, games room and mountain view
Leisure Family_with_children
10/10
Exceptional
26 Aug 2025
Michelle
Perfect location. Newly renovated.
Leisure Family
10/10
Exceptional
22 Aug 2025
Dennis
Great place to stay
Leisure Family
10/10
Exceptional
20 Aug 2025
Brian
We had a nice stay made very easy by the great staff. Thank you!!! We are definitely going back!!!
Leisure Family
10/10
Exceptional
20 Aug 2025
Virginia

would recommend it

room was good, service was good the front desk ladies jackie and angie were very nice and helpful. The location is good just 20 mins from banff
8/10
Excellent
05 Aug 2025
Jessica
Location was excellent - very close to downtown Canmore and many restaurants nearby. Facility was as pictured on Expedia and was clean. Only downside is that suite was on the main floor and we could hear every footstep taken by the people in the unit above us. Bring ear plugs so that the unit above you does not disturb your sleep.
8/10
Excellent
04 Aug 2025
Andrea
Our room was great! Had a 2 bedroom suite. Loved the full kitchen snd laundry in room. The beds were super comfy. And it was really quiet. We didn’t hear anything at night. Unfortunately they are doing construction, so the hallways were a giant construction site. Pool was fun for the kids (my son especially loved the little kid splash area), but it was a tad dirty. There was hair all over the deck (gross) and I don’t think it ever got mopped so it was kind of grimy. Good location for a couple days in Banff though
Leisure Family
10/10
Exceptional
30 Jul 2025
Danielle
Everything you need/want in or very close to the property.
Leisure Self
6/10
Pleasant
14 Jul 2025
Geoffrey
The hotel is a quick 10 minute walk to most of Canmore, there are a few trails around the resort and lots of green space.
Not great parking options as underground is tight and really only meant for cars or small SUVs.
Limited recycling and no organic bins mean lots more stuff ends up in the garbage
Games room is ok, just frustrating that only the pool table really works.
Due to location and room lay out we would go back, oh and if booking a mountain view, you should likely request to not be on a ground floor
Leisure Family
10/10
Exceptional
13 Jul 2025
MONIQUE
Wonderful, clean and quiet. Easy to walk to many amenities in Canmore. A underground parking stall is included. I will book a stay there again. Under construction in some areas but that is okay. The pool was great!
Leisure Friends
2/10
Poor
03 Jul 2025
kevin
Well I dislike their terms and condition regarding towels usage. Marks/stains on old used towels are charged at 20$ a piece. When confronted with house keeping we found stained towels given to us that were replaced.
Basement Parking for 6 seaters vehicles is tight and congested.
6/10
Pleasant
28 Jun 2025
Atish
Well it had first obstacle was construction on property
Second was they had goodies in the unit tagged overpriced might as well don’t leave anything especially we had kids they could have opened the candy bars and other goodies
So I just put that away very first
I left a note for them
Hope it helps!
Leisure Family_with_children
8/10
Excellent
23 Jun 2025
Eygenia
Condo is clean but you can hear noises from other condos. Staff is helpful and friendly. Close to Lovely Ice Cream, grocery stores and the French bakery.
Leisure Family
4/10
Poor
08 Jun 2025
Scott
The property is being renovated but they don't mention that when booking. Carpets and trim are torn out in hallways. Drywall has been removed. Wires and fixtures are hanging out or missing. The ice machine has been removed. Hallways are filthy with construction dust.
10/10
Exceptional
26 May 2025
Grant
The location is amazing. View of the Three Sisters off our balcony and easy walk to Canmore Town Centre.
Partner
8/10
Excellent
10 Jan 2025
Julian
If your room is near the lobby, it can be noisy at times, other than that the condo and stay were great!
Leisure Family_with_children
10/10
Exceptional
31 Dec 2024
Robert
Great
8/10
Excellent
08 Dec 2024
Caitlin
This property was very good for my family. The 2 bedrooms made sleeping arrangements really easy and convenient for us. My kids absolutely LOVED the pool! The unit itself was nice, but a little run down. The panel in front of the bathtub kept falling off. It did not affect the function of the tub (although we did not try the jets just in case) but aesthetically it wasn’t nice. The coffee pot was very clearly brand new, which was awesome, but the coffee they provided wasn’t enough for a full pot of coffee. The lamp next to the bed would turn on and off, but was broken and would spin around if knocked, and the lamp in the kids room would also turn on, but the switch was broken and almost looked like it would electrocute you. These are all minor things in an otherwise very nice stay. The kitchen provides you with everything you could need, the beds were comfortable, the fireplace was so nice and the staff was super accommodating. There’s also a games room that was super cool. If my kids were older we probably would've spent more time there. It’s in a great location and near lots of food places and coffee shops. All in all we would stay here again.
Leisure Family
8/10
Excellent
18 Nov 2024
Brad
The common areas in the resort are in desperate need of attention. The carpets have wrinkles in many areas and the wall paper is damaged from being rubbed in many areas. Stayed a couple of years ago and it was like this then. In the unit we stayed in the cupboard doors did not close properly. The hide a bed cushions were stained and there was an area where the baseboard fell off the wall. Orher than that the unit was fine.
10/10
Exceptional
21 Sep 2024
Heidi
Nice stay and away from the busy area of Banff. Only a short 10 min ride to Banff
Leisure Friends
10/10
Exceptional
07 Sep 2024
clarissa
Feels like home!
Leisure Friends
8/10
Excellent
27 Aug 2024
Monica
This is definitely a place to stay longer than 2 nights as it has everything a family needs to enjoy their stay.
The dryer wasn't at its best but we could manage it.
And although the access and rules were a bit complex to follow, we also dealt with them accordingly without trouble.
We didn't have time to use the pool but we kept wondering if the access to it was from the indoor aisles or we had to walk through the parking lot to get there (if the latter, I wouldn't find that convenient...).
Leisure Family
10/10
Exceptional
20 Jun 2024
Kristine Marie
Staff was very accommodating. Check in and out was smooth and easy. Rooms were very clean and well stocked with pillows, towels and toiletries. Games room and pool were a hit with the kids. My only wish was that the kitchen had more basics like salt, pepper and cooking oil.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Tetsuya
Very convenience location and nice place.
Leisure Family
8/10
Excellent
09 Jun 2024
Akhere
The hotel was amazing and the pool was super cool. I and my kids loved it.
8/10
Excellent
02 Feb 2024
Roberta Mauer
We enjoyed our stay.
Leisure Partner
10/10
Exceptional
01 Jan 2024
Ashlee
Perfect for a family vacay
Leisure Family_with_children
10/10
Exceptional
13 Nov 2023
Alexander
Nice property, great service. Only issue the underground parking is a tight squeeze.
Leisure Family
10/10
Exceptional
29 Oct 2023
Eden
Good
Leisure Family
8/10
Excellent
07 Oct 2023
Evelyn

Seniors’ Family Reunion

A most enjoyable autumn mountain vacation, to celebrate an 80th and a 70th birthday in one family! The venue worked very well for four senior couples, one single, plus adult children and grandchildren to be close together while providing private suites. Staff were friendly and accommodating. Thank-you!
Friends_and_family Family
10/10
Exceptional
23 Sep 2023
ALICIA
The place was clean and quiet. The stafff was very friendly and helpful. I will go back when another opportunity comes to visit Canmore again.
Leisure Family
10/10
Exceptional
16 Sep 2023
James
Beautiful views. Staff was always helpful. Canmore is an absolutely beautiful area and everything is within walking distance.
Leisure
10/10
Exceptional
10 Sep 2023
Barb

Comfortable & Clean

The suite was lovley. The layout, with two bedrooms, a pull-out, full kitchen, and two bathrooms was just what our family needed to be comfortable on our stay. We received a call before arrival to say there was a slight issue with the ceiling in the one bathroom, but it didn't affect our stay and they gave us a late check-out, which was handy. We appreciated the heads-up. The facility could benefit from some updates, as there are many signs of wear, but none of them affects the comfort. The beds are clean and comfortable and the check-in staff was friendly.
Friends_and_family Family
10/10
Exceptional
03 Sep 2023
Corina
Great view. Well equipped kitchen.
Leisure Family
10/10
Exceptional
01 Sep 2023
Heejin
Clean and nice condo!
Leisure Partner
10/10
Exceptional
27 Aug 2023
Cameron
Very easy access
Leisure Friends
10/10
Exceptional
25 Aug 2023
Julie
Modern amenities, full kitchen and washer and dryer. Clean, spacious, had view of mountains from patio. Easy walk to shops and restaurants. Great experience
Leisure Family
8/10
Excellent
21 Aug 2023
Wendy
The modified checkin and checkout times are a little difficult when you have small children with you. At 10:01 am they are knocking on your door to see if you are gone. The floors were not clean when we arrived. Kids feet were filthy from going barefoot. Pulled out the hide a bed and found a spoon in there. Wonder how long that has been there. Otherwise it was good.
Leisure Family_with_children
10/10
Exceptional
13 Aug 2023
Dana
Beautiful setting, spacious condo, great location, easy access to Banff
Leisure Friends
10/10
Exceptional
11 Aug 2023
Elilou mari
Definitely will be back.highly recommended!
Leisure Family
6/10
Pleasant
10 Aug 2023
Emily
Room was adequate and clean. Bed linens and towels were clean but bed linens had some holes. Kitchen was adequately furnished, appliances were functional, coffee in pouches for the coffee maker was a nice touch.
Underground parking is terrible - bad lighting, spots that can only comfortably fit compact cars/SUVs, definitely not pickup trucks.
Room faced back alley, which meant vehicle and maintenance equipment noise.
Mostly OK since we spent most of our time out exploring the mountains and Banff, but for the price, I would not stay here again.
Staff were polite.
Leisure Family
8/10
Excellent
14 Jul 2023
Sameena
The location to locals sights was convenient. Halal pizza place close by. Easy access from outside. Overall good. Parking was an issue. They gave us under ground parking which was tight and we had a huge car. So we had to park in the open air lot that had minimal spaces so sometimes we didn't find parking.
Leisure Family
10/10
Exceptional
04 Jul 2023
Rishitha
Has beautiful mountains all around
Leisure Family
10/10
Exceptional
25 Jun 2023
Kaelyn
Stayed here last year, loved the location and front desk staff and workers were very helpful and kind. Will book again next time we come there.
Leisure Family_with_children
6/10
Pleasant
04 Jun 2023
Christine
We were under the impression that this resort was pet-friendly so we brought our dog. Upon arrival we were rudely told by one of the owners that it isn’t. My son-in-law had to drive the dog back home and arrange care for it. My daughter and her husband turned around and went home with their dog. They drove for 6 hours for nothing. Be careful when you book this resort on-line.
Leisure Pet
10/10
Exceptional
26 May 2023
Angela
Excellent room with everything we needed!
Leisure Family
6/10
Pleasant
24 Apr 2023
Ashley
The location of the property is great for walking to things. However, the pool was ice cold and the tile around it was very slippery and dangerous for kids. The kitchens are needing of repairs. The staff at the hotel front desk were not friendly or aware that the resort club guests have a different front desk to inquire to for assistance, they couldnt even advise to talk to the correct people, just were very unhelpful and unfriendly.
Leisure Family
6/10
Pleasant
30 Jan 2023
Verified traveler

Rundown and dated basic

This property is run down and dated. Many features are falling apart (chairs, door knobs etc). The paint is all chipped the water system in bathroom is mildew-y . It is functional and basic the beds are hard and basic. Kitchen was equipped with utensils and basic needs for cooking. Fridge was large (although the shelves kept falling off). The kitchen layout was cornered and obstructive (granted unit placement will determine layout).
The pool was very dirty and did not provide adequate lighting many areas were dark and shadowed (see photos ) More than half the lights in the pool area were turned off (or burnt out?). The hot tub (outdoor/ indoor ) had no lights in the pool also the outside area had no lights (huge safety issue and likely not to code).

Sounds are loud through the facility (wood frame) hear footsteps above and in hallway often).

Front desk staff were friendly.
Friends_and_family Family
8/10
Excellent
15 Jan 2023
Brenton
Spacious. Bonus having x2 bedrooms and bathrooms at a moderate price. Well equiped kitchen. Shower door leaked though.
Leisure Family
10/10
Exceptional
09 Jan 2023
Mikila
I loved everything we got and we booked at the perfect time for the price! Gorgeous view of the mountains, and the rainfall shower was a lovely feature after a day of skiing. The basics in the kitchen were perfect for home cooked meals. I will be coming back to this resort in the future.
Leisure Partner
10/10
Exceptional
03 Jan 2023
Lana
Loved the linens and cleaning supplies in the room. Check in 5 pm and check out 10 am was a little tight- would have liked a bit longer stay. Maybe put the email for check out on the information card we were given on check-in. Loved the hot tub. Will come again!
Friends_and_family Family
6/10
Pleasant
17 Dec 2022
JIllian
Bed hard and uncomfortable and the property needs to be updated for the prices charged
Leisure Family
10/10
Exceptional
19 Sep 2022
john
Receptionist that checked us in was very friendly and gave clear and complete instructions regarding our stay. Discounts on nearby restaurant and activities were great too.
Leisure Friends
2/10
Poor
18 Aug 2022
Cora
The floor was so dirty we weren’t comfortable letting our baby crawl around - we all just kept our shoes on the entire time. The dishwasher wasn’t working properly. It’s such a run down building, pictures are very
Deceiving. Area is really good though, and the pool is good for kids.
Leisure Family_with_children
2/10
Poor
25 Jul 2022
Michelle

Not recommended.

Highly disappointing. Main lobby for check-in is located in a completely different building. Directions are not clear. Tub and sink drains ridiculously slow. Toilet needed to be flushed 3 times after each use. Just avoid this hotel all together.
Partner
2/10
Poor
04 Jul 2022
Kushma
I got a email saying that they will charge me $100 for food odour when it’s a kitchen unit. I never received any email or welcome kit that states that . I m not going to pay maybe customers should be Informed about the charges . I will take my case higher if I get charged. Not acceptable
Leisure Family_with_children
8/10
Excellent
13 Jun 2022
Christophe
Great location and amenities (nice pool and hottub, although the kids pool is too cold for kids). Beautiful views.
Leisure Family_with_children
8/10
Excellent
13 Jun 2022
Edith
I like that it was quiet and clean. The expectations for leaving the towels in the bathtub and getting a charge of $50 IF NOT DONE I didn't like as well as filling the dishwasher and run it . Also I didn't like that a request for staying one hour over there was a charge of $40 which we didn't take and had to rush out with two children out of the building .
Leisure
8/10
Excellent
26 May 2022
Nigel
Nice accommodation and good value. Would have liked a better view from our unit!
Leisure Family
10/10
Exceptional
09 May 2022
Katie
Great location and fun amenities for families. Easy walk to restaurants, and pet friendly!
Leisure Family_with_children
8/10
Excellent
25 Apr 2022
S. McCol
Enjoyed the size of the unit; having 2 bedrooms, 2 full bathrooms, kitchen (for breakfast) and the pool. Even made use of the patio in the morning for coffee (great west
mountain view from the unit we were in).
Leisure Family
8/10
Excellent
06 Apr 2022
Crystal
Great spot for 2 families to stay. Close to amenities. Central location. Nice pool area for kids. Underground Parking. Cleanliness was just OK
Leisure Family
8/10
Excellent
31 Mar 2022
JACKIE
The games room was a definite bonus. When we arrived the cleanliness of the bathroom was subpar however the rest of the suite was fine.
Leisure Family
10/10
Exceptional
01 Mar 2022
Lauren
Pool was great!
Leisure Family_with_children
10/10
Exceptional
22 Feb 2022
Alison
It was a great place for family stay as we went with our two young kids. It’s very close to shops and restaurants which is all within walking distance. Our kids love the pool and the slide of course. The room has everything we needed for a short stay.
Only thing that wasn’t perfect for us was that it was quite loud and busy throughout the night as people were shouting and chatting in the hallways which we could clearly hear them even past 9-10pm. Our kids went to bed usually before 8pm so that kept them awake. Next time I will ask for a room with less traffic for sure.
Leisure Family
8/10
Excellent
24 Jan 2022
Janell
Liked the layout of the suite, the fireplace and the view. The amenities in the suite are all you need to make meals. Lots of linens etc. Only downside was the noise from the suite above us (foot steps)
Leisure Family
10/10
Exceptional
17 Jan 2022
Evelyn

Family Winter Getaway

A very enjoyable family getaway, combining three families with lots of room in 3 bedroom deluxe condo, kitchen facilities during Covid pandemic, enhancing safety, One hour away from Lake Louise Ski Resort. Just what we had hoped for! Thank-you!
Friends_and_family Family
6/10
Pleasant
06 Jan 2022
Marie-Claude

Was not the best .

The room was ready for us almost 2 hours later, we were 7 it was cold outside and no place to go. And when we got to the room they where still cleaning it. Very noise the people on top of us. Pool was ok and fun but not Covid friendly at all capavity 40 and we when they was like 50 people there. Was a bit disappointing. The reception also mix up the room number and code so we where not able to unlock one of the room.
Friends_and_family Family
8/10
Excellent
06 Jan 2022
Darren

Roomy place with bbq

Nice place, enough room for family of 6. Unfortunately unable to park in underground parking due to roof carrier so had to walk a ways and use a back door piled with garbage. Other than that would stay there again.
Friends_and_family Family
4/10
Poor
30 Dec 2021
Verified traveler

Property run down

Good location and amenities but is old and run down. The heater in our room did not work during coldest week of the year. 9pm of day two, the 5th staff visit, finally the HVAC guy arrives and opens a valve for temporary fix so we have some heat. Fortunately the fireplace worked so we had some living room heat. Microwave has sign to slam the door. It only works if you hold the door closed with hand. The washer has an OUT OF ORDER sign on it. Rooms can be noisy if you have neighbors. Definitely not luxury in this state of disrepair.
Friends_and_family Family
4/10
Poor
25 Dec 2021
Kris
This property asked for a damage deposit upon check in. It was disappointing to see the carpets lifting up, the bed sheets with rips and tears in them, and the overall condition of the property run down.
Leisure Family_with_children
6/10
Pleasant
20 Dec 2021
Nicola
It was a bit confusing to find as it is in the rear of other buildings. Better directions and signage would of helped.
Business Partner
10/10
Exceptional
13 Dec 2021
Jessica
Spent 3 nights, with 13 family members, the eldest being 93, and the youngest being 2. Kids loved the pool although there was tons of chlorine, which irritated our skin, and bleached out a couple peoples swimwear. Only other complaint would be our rooms were far apart, we booked as a group I would have thought they would keep our room close together. We will be back.
Leisure Family_with_children
4/10
Poor
23 Nov 2021
Natalie

Disappointed

Our room was really run down. We were so disappointed because we came to the mountains to relax and unwind but as soon as getting to our room we noticed it wasn’t very clean, hairs everywhere, dirty floor. Then we realized that the fireplace didn’t work. We picked this room based partly on having a fire place since we don’t have one at home. Our bed was so bad. The mattress was hard as rock and the sheets felt and sounded like paper. We tried to use the TV in our bedroom but the remote was broke so we couldn’t change the channel or turn the tv off or on! Then we go to use the pool and find out the kiddie pool is shut down. Overall we were very disappointed this time around.
Friends_and_family Family
10/10
Exceptional
22 Nov 2021
Brooke
The pool was excellent
Leisure Family_with_children
8/10
Excellent
21 Nov 2021
Darcie
Excellent restaurant excellent games room great pool area comfortable enough condo
Friends_and_family Family
8/10
Excellent
16 Nov 2021
Brad
Had a lot of fun in the games room. Staff was very helpful and friendly. Cleaning behind furniture and not easily seen places was not great. Main bath sink drained very slow. Hallway carpet and wall paper by elevator #2 on 3rd floor is coming loose. Pool could use cubby holes to store guest items as there was no seating do all of the guests towels on the limited chairs.
Leisure Family
8/10
Excellent
14 Oct 2021
Shannon
Beautiful apartment feel to this property with a nice fireplace. Parking was an issue if you are driving a bigger vehicle tight space
Leisure Self
4/10
Poor
04 Oct 2021
Christopher
The value for the cost wasn’t there. Wi-Fi provided wasn’t working and had to call for alternates. For the cost of the room it wasn’t as good as expected. The room is one of a few owned by the company in a much larger complex.
Leisure Family
10/10
Exceptional
02 Oct 2021
Meika
We booked one of the suites for us and our 11mo and our daughter. It was wonderful. Good sized living room, the bath was huge and clean and the kitchen was also a very good big size. We had everything we needed in there and more. Would highly recommend. We used the pool and also enjoyed it and our daughter loved it.
Leisure Family_with_children
6/10
Pleasant
17 Sep 2021
kenneth
View was great but walking into your hotel to room was not so great garage can and other work going on
6/10
Pleasant
13 Sep 2021
Dale
Couldnt check in before 4pm, had to be out of parking lot by 10am? Not ideal
Leisure Partner
8/10
Excellent
09 Sep 2021
Marnel
The only reason I gave a 9 out of 10 was our room was not ready at 4 when we got here and we had to wait until 5. However, it was not likely the Hotel’s fault. Unfortunately Covid has created a lot of employee shortages everywhere.
Leisure Partner

Location & surroundings

Paradise Resort Club And Spa
104 - 1151 Sidney St, Canmore, Canada

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Paradise Resort Club And Spa

28 hotel photos