Name: Hotel ValleMar
Address: Avenida de Colon, 4, Puerto De La Cruz, 38400, ES

Hotel ValleMar

Tenerife · Spain

50 reviews shown

8/10

Excellent

25 Mar 2026

Paul

Ac did not work in the room and the shower door would not fully close. Other than that the staff was great and the amenities like rooftop pool just awesome!

Self

8/10

Excellent

05 Dec 2025

John

Yes

Partner

10/10

Exceptional

21 Sep 2025

Daniel

Very nice place will definitely come again staff were very helpful and friendly

Leisure Partner

10/10

Exceptional

09 Jun 2025

Yeimy

Very convenient location

10/10

Exceptional

09 Dec 2024

Jeremy

Another very enjoyable visit!

Out 5th stay at the Vallemar and standards remain consistently high. An excellent frontline hotel with a wonderful roof terrace and pool. The hotel restaurant overlooks the Lago Martínez and provides a large range of buffet style dishes with produce sourced from its own organic farm. The restaurant staff are professional and attentive. Another very enjoyable visit!

Partner

4/10

Poor

13 Feb 2024

phil

Drain smells

The smell in our room from drains was not good

6/10

Pleasant

26 Nov 2023

Sami

Our room was good and bed was comfortable. Only stayed for one night, so we didn't have much time to enjoy rooftop pool etc.
However there were few issues. We had Deluxe room and there wasn't amenities as marked. Reception tried to charge extra for safetybox, no cava service, slippers, bathrobe or newspapers. These all was mentioned in room description on hotels website. Minibar was sad with lack of choices. Breakfast service super slow with coffee.
Definitely not worth the 223 euros per night!

Leisure Partner

8/10

Excellent

26 Jul 2023

Simon

Great location, lovely sea view from the rooftop pool, bar is nice too. Would stay again

Leisure Family_with_children

10/10

Exceptional

16 Jul 2023

Karen Duarte

Very nice updated hotel. Air conditioner worked great. Convenient location to walk around and explore. Friendly staff. Nice infinity pool looks out to ocean view. Highly recommend.

Leisure Partner

8/10

Excellent

27 Feb 2023

Verified traveler

The hotel is fabulously located and the staff are very good. The breakfast is good andthe swimming pool on the roof is very nice. What perhaps lets the hotel down is the level of cleanliness.

Partner

10/10

Exceptional

28 Jul 2022

Martin

Wonderful- clean hotel with awesome roof top infinity pool
Amazing views & great location
Wonderful breakfast too! Would definitely go back

Leisure

10/10

Exceptional

26 Jun 2022

Farida

This hotel is located in an amazing area!

Leisure Family

10/10

Exceptional

31 May 2022

patricia

I loved the ocean front view from my balcony.One staff nember Candlearea Toledo stood out as she was always helpful.I did feel that hotel policy of paying daily for use of the room safe and use of mini fridge was chintzy for this four star hotel.

Leisure Family

10/10

Exceptional

26 May 2022

Cheryl

The staff members went above the call of duty to be helpful. The men and women at reception were incredible. Special thanks to Candelaria Toledo.
I also want to say a special thanks to the housekeeping ladies, and the wait staff in the bar and restaurant.
The rooftop pool area is beautiful with fantastic views.

Leisure Friends

10/10

Exceptional

22 Mar 2022

Ildiko

The hotel's location is excellent. Nice and proportionate rooms, large enough terraces, roof top restaurant has excellent views, staff is conscientious about cleanliness, a very pleasant experience.

Leisure Family

8/10

Excellent

07 Dec 2021

Elaine

Winter sun break

Fantastic location. Great breakfast. Parking available for €6 per day. However the air con did not function correctly. In addition the customers in the next room were smoking on the balcony multiple times, which is not permitted. The smoke wafted into my room. I had to call reception 3 times to complain before the issue was resolved.

Partner

8/10

Excellent

05 Nov 2021

Jeremy

Fantastic Hotel!

A beautiful hotel overlooking the Atlantic ocean and Lago Martianez. We have stayed here previously and the hotels high standards remain intact. Cleanliness is taken very seriously and all proper Covid regulations are followed. We were half board and the restaurant/food really is first rate. The rooftop pool/bistro area is superb and the hotels location on the seafront is perfect for exploring amazing Puerto de la Cruz. The free land train to Loro Parque departs 50 metres from the hotel.
My only criticism was the sometimes weak WiFi, the €2 per night charge for room safe deposit box and the total absence of English language TV channels but this did not detract from our overall very pleasant stay

Partner

8/10

Excellent

01 Mar 2020

Verified traveler

Nice Hotel in an excellent location. It was clean with good sized beds. The staff were friendly and attentive. We enjoyed Breakfast and Evening meal there was plenty of choice. Overall a good Hotel,

Leisure Partner

6/10

Pleasant

07 Sep 2019

gary

Hotel Valle mar

We have stayed here on four previous ocasiones and always enjoyed it this time felt food standard had dropped and prices seemed to have increased with no noticble improvements you need a sea view room as that makes hotel stay well worth it but as regards value for money I would look else where for our next puerto visit it seems a pattern here that hotels seem to drop standards and increase prices never understood this reasoning overal the hotel is the better one on the sea front and staff are very nice sorry I could not give a better review as we have always been treated well and enjoyed previous stays

Partner

6/10

Pleasant

25 Feb 2019

Verified traveler

Two Rooms, Different Ratings

Our two night stay started out not so good, but it finished quite well. When we arrived, our room was very hot and stuffy with a bit of a smell. The carpet and furnishings were outdated and we couldn’t get the a/c to work. We went to the front desk and they told us that the a/c doesn’t work in the winter. We were there in late Feb, it was 25 celsius and even with the patio door wide open, the room was too warm at night. We asked to be moved to another room that did not face south, but they assured us it was the same on all facades. The next day, we received a message from the reception to go see them. For our second night, they were offering to give us an upgrade to a room on the north side. What a difference!! We went from being dissatisfied with this hotel and thinking it did not qualify as a 4 star, to really enjoying our stay. Our room was renovated, breezy and cool with a gorgeous view on the ocean. The only thing was the beds with rollers that didn’t lock well, so they moved around. All in all, our rating for our stay is totally different for the room we had the first night and the one we had the second night. The location is great, the breakfast is good and the heated rooftop pool was awesome!

Partner

10/10

Exceptional

02 Apr 2017

Verified traveler

One of the nicest hotels we've stayed in. It's locaction is perfect and the upgraded roof terrace with infinity pool is lovely and very relaxing. Staff are exceptionally friendly. Rooms are clean and spacious and it's nice to have carpet in the room instead of marble or tiles. Some may say the rooms are getting ready for an upgrade but the hotel is very well maintained and we don't have any complaints. It was nice to have artificial grass on the balcony too. We stayed on a B&B basis and breakfast was great, plenty to choose from to suit all tastes and give variety. My only negative comment would be our room didn't have a fridge or brew facilities but we managed without.

4/10

Poor

20 Feb 2017

Verified traveler

Great Location and...

that's it. The location is AWESOME, almost everything else needs renovated. The room has a terrific view, incredible actually, but the rolling beds (that's right beds on wheels that weren't stable) was the start of the horrid room comfort. The carpet was old and nasty, the bathroom was mediocre and the worst was the shower, either scalding or freezing, just wait ten seconds and you'll be sure to get the opposite temp of what you just escaped in the tub. Bottom line, I wouldn't recommend under any circumstances, just didn't meet the two star standard let alone four stars.

10/10

Exceptional

09 Sep 2016

Ingrif

Right on the sea front. Super location.

We spent 2 days and enjoyed it. The roof top pool was lovely, small but pretty with a wonderful view out to sea.
Most of the guests were German, and if I knew the language I would have felt better, although everyone seemed friendly.
Food was good. Plenty of choice at the buffet style restaurant.

Partner

10/10

Exceptional

23 Feb 2016

Verified traveler

Fantastic

Excellent hotel, would stay again.

Partner

10/10

Exceptional

11 Jan 2016

Pat

Vallemar hotel, Puerto de la Cruz

Excellent hotel.

Partner

8/10

Excellent

11 Nov 2014

Peter

Recommend

Great location, really helpful and friendly staff, food - good, would definitely use this hotel again.

Partner

10/10

Exceptional

18 Feb 2026

martin

Alles hat gepasst

Self

10/10

Exceptional

29 Dec 2025

Erkki

Kaupungin kaunein piha ja kaunis merinäköala , vierailen
uudelleenkin tässä hotellissa

Self

10/10

Exceptional

11 Oct 2025

Godelieve

Mooie kamer met frontaal oceaanzicht. Fles cava als welkom in de kamer. Zeer centraal gelegen. Dichtbij winkels, restaurantjes en bars. Gezellige bar op het dak naast het zwembad met solarium.

Leisure Partner

8/10

Excellent

03 Jun 2025

Donald

Very clean and modern room. Breakfast was very good with a wide selection of cold and hot food. We took the half-board. Would not recommend this. The evening buffet was simply sub-par, to be diplomatic. Just stick to the room and breakfast, then it‘s a great place to stay.

Leisure Partner

10/10

Exceptional

31 May 2025

Jérémy

Un hôtel de très grande qualité. La vue sur la mer est magnifique que ce soit depuis les chambres ou le rooftop. Petit déjeuner extrêmement varié et copieux. Rien à redire

Partner

10/10

Exceptional

17 Oct 2024

Godelieve

The location of the hotel is perfect. On the walkway nearby the ocean, close to shops, bars and restaurants. They also have a parking for 10 euro/day. Compared to public parking
which cost 35 euro/day. g

Leisure Partner

10/10

Exceptional

03 Sep 2024

Gustavo

La ubicación es excelente

10/10

Exceptional

01 Aug 2024

Juliette Edith Marie

Nous avons passé de très belles vacances entre amis à Puerto de la Cruz et plus particulièrement à l’hôtel Vallemar. Il s’agit d’un hôtel situé au cœur de la ville, avec une vue sur l’océan magnifique. Le service est irréprochable. Les buffets proposés sont impressionnants et surtout délicieux. De même, très belle piscine avec un bar juste à côté. Nous reviendrons sans hésiter si l’occasion se présente.

Leisure Friends

10/10

Exceptional

21 Jun 2024

Sandra

Wunderbar, gerne wieder!

8/10

Excellent

05 Jun 2024

Michel

Quelques jours sur la mer

Nous n'étions passé qu'une journée à Puerto de la cruz. L'hotel Vallemar donne sur le paseo qui n'est pas trop bruyant en étage élevé. La piscine est superbe, bien mieux que ne le laisse à penser les photos. Très bon petit déjeuner, dîner en dessous des compliments parfois vus dans les avis. Pensez à réserver une place de parking...et ne dépassez pas 4,60 m en longueur pour la voiture. Le bas de la porte de notre salle de bain frottait sur le sol empêchant une ouverture complète...et l'écran de télévision n'était pas à l'horizontale... dommage...mais la vue est jolie et l'hôtel est un hôtel et pas un immeuble de 20 étages comme il y en a beaucoup à PDLC.

Partner

8/10

Excellent

30 Nov 2023

markus

viele vorteilhaftes

8/10

Excellent

27 Apr 2022

Marie.

Le confort et la propreté mais nous avons du changer de chambre car il y avait par la clim une odeur horrible. Cela dit le personnel nous a immédiatement trouvé une autre chambre.

Leisure Partner

6/10

Pleasant

22 Mar 2022

Pit

Sie hatten an 2 Tagen Kongresse. Dies hat man leider negativ am Buffet gemerkt.

Leisure Family

8/10

Excellent

03 Feb 2022

tore

Perfekt!

Hel perfekt för oss lite äldre 👮‍♀️

Partner

10/10

Exceptional

07 Jan 2022

Verified traveler

Great location. Very serviceminded staff

Friends_and_family Family

8/10

Excellent

12 Dec 2021

Jean Claude

3 eme séjour

Un personnel toujours souriant et disponible. Le service de maintenance agit promptement à toute heure et avec le sourire.
3 eme séjour dans cet hôtel face à l’océan et toujours aussi satisfait.
Le soir un buffet disponible pas toujours très varié mais à un prix plus que raisonnable et toujours avec le sourire.

Partner

10/10

Exceptional

08 Dec 2021

Lasse

Itsenäisyyspäivä ValleMarissa

Oikein onnistunut miniloma Puerto de la Cruzissa. Puitteet mainiot ValleMarissa onnistuneelle lomalle.

Partner

8/10

Excellent

28 Nov 2021

Torgny

Delvis bra delvis dåligt

Städningen ok menninte på balkongen, och dom glömde ibland fylla på med toapapper o sånt. Dusch o badrum bra. Kuddarna dåliga. Sängarna på hjul gled omkring på golvet även om man satte på bromsen. Att blöjbarn fick lov bada i bassängen med blöjor på var inte bra.

Partner

10/10

Exceptional

21 Nov 2021

elisabeth

Hôtel très agréable

Hôtel très agréable
Très propre
Personnel accueillant et serviable
Belle vue pour les chambres de luxe
Bien situé dans la ville et dans l’ile

Partner

8/10

Excellent

25 Aug 2021

Verified traveler

Buen hotel

Estancia muy agradable y muy buen hotel, habitaciones muy limpias aunque encontramos una cucaracha en la habitación...

Partner

10/10

Exceptional

02 Nov 2019

Verified traveler

de ligging was super!de buffeten waren zeer ruim qua keuze,en overal zeer netjes onderhouden. het zwembad op het hoogste verdiep heeft uniek uitzicht op Puerto!

Leisure Friends

10/10

Exceptional

19 Aug 2019

Carmen

Requieren del documento de la reserva impreso o debe reenviarse a como correo electrónico a la cuenta de recepción, cuando haces el check in habiendo reservado con Expedia.

Friends_and_family Partner

6/10

Pleasant

05 Aug 2019

Jean Claude

Le séjour en chambre donnant sur la mer pourrait être super si nous n’avions pas chaque soir la musique à tue tête et la horde de clandestins noirs occupant et vendant leurs contrefaçons sans que la police n’intervienne. Quant au personnel tant à l’acceuil Qu’au restaurant il est toujours très aimable , souriant et disponible. Ai pu changer de chambre pour m’ éloigner un peu de la source de bruit principale , et tout ça avec le sourire de la reception

6/10

Pleasant

24 Apr 2019

Ralf

No es para repetir

Qué vergüenza! En realidad, es un hotel hermoso en una ubicación exclusiva. El personal es amable, servicial y competente. Desafortunadamente el estado general del hotel está muy descuidado. Los muebles y sobre todo las decoraciones de las paredes están en mal estado de conservación. Las puertas se cierran mal o no se cierran y las alfombras están manchadas y repelidas. La puerta del balcón sólo se podía manejar con gran esfuerzo. En los pasillos olía como un tubo de desagüe. Además, hay muy pocas plazas en el garaje. Sólo se puede conseguir una plaza en el garaje si se reserva con antelación. Tuvimos que aparcar a 1 km de distancia en un garaje público. Ni siquiera la carga y descarga directamente en el hotel es posible. Pudimos ver que otros hoteles en la misma ubicación y con el mismo precio lo hacen mejor.

Partner