Name: BLUESEA Interpalace
Address: Calle Acevino, 21, Puerto De La Cruz, 38400, ES

4/10

Poor

16 Mar 2025

Lindsey

During the time of my visit, my car was broken into and my computer was stolen. The staff could not be bothered to call the police, and were incredibly unhelpful in dealing with the situation. The police asked me stay an additional few days on the property, but the hotel refused to offer a discount, or help with rebooking the accomodation. I ended up having to pay for over 500€ for 2 people, even though I was only 1 person, in order to stay at the request of the police. The food at the resort too was only British and German food. Thus, horribly greasy and fried. Very limited healthly options.

Leisure Self

8/10

Excellent

29 Nov 2024

Shayan

In short, the stay was positive and I would go again - but there were a few things that were below expectation, especially for a 4-star hotel. Otherwise, great overall.

Negatives:

No air conditioning: even tho we visited in Nov, still struggled with the hot & humid air - thankfully the staff were able to provide a fan upon request which partially helped.
Sewage smell: an unpleasant smell was present in the toilet/bathroom especially throughout the first 2 days.
Cockroach: live cockroach creeping around near bags/hangers.
Pool: the pool didn't look clean at the bottom.
Entertainment: the presented entertainment was average/mediocre at best and mostly in Spanish.
Cleanliness: cleanliness can be greatly improved, especially inside the shower.
TV: programs were pretty bad and mostly in spanish

Positives:

Great location
Great bar (especially if all-inclusive)
Great food and service
Wonderful scenery and decoration
Plenty of space to sit and lay around the pool
Other amenities were fine in the room
The mattress was really great and firm. Sufficient pillows available with suitable sizes.

Leisure Partner

8/10

Excellent

05 Mar 2024

James

Well worth the money paid for. Food choices very basic for all inclusive but enough to have a go at. Drinks, both alcoholic and non alcoholic, were bang on. Staff at the bars were sound, receptionists also (bar one man). Wouldn’t bring my family, much more of a friend’s few days away, as limited for kids.

10/10

Exceptional

25 Feb 2024

Aleksander

I had a great stay there. Location is great, rooms are fair for the price. Staff was great all around.

Leisure

10/10

Exceptional

15 Jan 2024

Lee

Great sea view, friendly staff, clean and comfortable room, good variety of food on All Inclusive basis.

Leisure Partner

6/10

Pleasant

11 Jan 2024

Daniel

The hotel is in the perfect location if you are looking to spend some time in/ around Peurto De La Cruz. While not directly in the centre, it is within easy walking distance.

As a basic hotel it has everything you need - clean lobby are and clean bedrooms which were satisfactory. However the hotel is quite worn down and in all honesty I have never had a worse hotel breakfast. Even the \"fresh\" tomatoes and cucumber were inedible let alone the rest of the food on offer.

Staff were okay and attentive, although if you require car parking, don't expect there to be much room in the tiny off road car park across from the hotel. And with a lot of shops cafes and bars on that street, street parking is very slim.

Leisure Partner

4/10

Poor

07 Nov 2023

Summer

Food was absolutely disgusting either pork or fish every night, the cleaners kept leaving my back door open, there was 2 cockroaches in my bathroom, air conditioning didn’t work, bar didn’t open until half 10, no entertainment on a night

Leisure Family

8/10

Excellent

22 Feb 2023

Paul

Our experience

We had a spacious sea view room, the bathroom was a nice size too. We were more than happy with the room. We were half board, but was disappointed with the choice of food. The dining room was like a works canteen. The staff worked hard clearing plates and rushing around, it was done on a budget and it showed. Would recommend eating out and about, it’s worth it, we found some nice restaurants all in walking distance. The pool was freezing so we didn’t go for a swim, which was a shame. But we always managed to get a sun lounger, even though the hotel was packed. The reception was very welcoming and friendly.

Partner

6/10

Pleasant

03 Apr 2022

Brett

The photos make this hotel look better than it actually is, for example the pool area is very small for the size of hotel, which I imagine is a bigger problem in peak periods. The hotel is looking a little tired in some areas, though you can see the company is making improvements when/where possible. That said the hotel was clean and tidy, staff were helpful, and I felt I got value for money. I’d give it 6.5 out of 10

Leisure Friends

8/10

Excellent

15 Mar 2021

Ray

Brilliant couple of days away with friends

Hotel was fabulous as always stayed many times however drinks included in the all inclusive package was poor

Friends_and_family Friends

8/10

Excellent

04 Nov 2020

Halldór Már

Good value for money

Good value for money

Partner

10/10

Exceptional

11 Dec 2019

Simon

all good 👍

All good, room was spacious and had everything I needed staff were very helpful

Self

8/10

Excellent

24 Nov 2019

Piotr

Very nice view from hotel great location

All good hotel after renovation nice and tidy

Friends_and_family Friends

8/10

Excellent

06 Nov 2019

Verified traveler

We arrived late, and because we informed the hotel, they saved us a cold dinner, not much, but it filled a hole!! Also asked for 2 rooms close to each other, got them next door, whch was also good, roo.s were ones that had recently been renovated, so looked clean and fresh. All in all a lovely relaxing week, would defunately stay again

Leisure Family

10/10

Exceptional

03 Oct 2019

Verified traveler

The room was very spacious, modern look. We can also use the facilities of the 2 hotels opposite.

Leisure Self

4/10

Poor

19 Jun 2019

Leigh

NOT FAMILY FRIENDLY

We arrived late and we were provided with a packed lunch (the only positive)
We were sent to our rooms which are dated, dirty and loud.
The first thing was sewing needles on the bedroom carpet. We sat down and opened the packed lunch to find mouldy fruit and soaked wet paper bags. I took them back to reception where they took the bag, laughed and apologied and didnt get offered any alternative. So off to bed I went. Hungry.
The pool area is nice however this annoyed us as you can purchase inftables in the shop on the hote.. however BEWARE... These are NOT aloud to be used in the pool! Every family we spoke to were shocked at this.. being a family hotel, you are not alloud any form of toy/ ball/ sinking diving toys in the pool AT ALL and the life guard is VERY strict about this! You are not alloud any food on the loungers, this is a 1st for me. We got a sea view room which unfortuantley you do not get the sun at all (not in May anyway) The pool was signed to close at 6pm however quite a few nights this was closed early. The animation team tried hard with extremely limited resources.
You can rent to gold clubs/ tennis rackets which to be honest are just completely dangerous- I took photos of the damaged golf glubs we were given. And there must be only 1 set. We went for tennis rackets one day and nobody had been in the court all day, but because they had paid the deposit and took the rackets we could not play. Night time entertainment for kidsis in another hotel

Family

10/10

Exceptional

31 May 2019

Verified traveler

Meals were great and staff very helpful. Very well situated

Friends_and_family Family

6/10

Pleasant

18 Apr 2019

Verified traveler

You get what you pay for. If you want the basics - you get it. We enjoyed our stay but you get what you pay for. Cocktails etc. were machine generated, strong but not exactly tasty. Hotel was clean and tidy. Most areas were a 'help yourself' service.

Leisure Partner

8/10

Excellent

10 Feb 2019

Verified traveler

I like the buffet meals and the drinks. The entertainment was good. The one thing I didnt like wss the attitude of some of the staff. But if you avoid them the holiday was good

Leisure Family

8/10

Excellent

27 Jan 2019

Verified traveler

Nice hotel, really clean and the staff was really helpfull to give us the room witb sea sight. Awfull food tho. But for what we paid it was everything more than fair.

8/10

Excellent

21 Jan 2019

Cheryl

10 minute walk to the beach. Room not available on arrival transferred to sister hotel so was unhappy about this as I felt we lost a day messing about transferring back the next day. We were upgraded to all inclusive as compensation. Also given a sea view room with lovely view but room was small and could do with a bit of an update. Room was very clean though.

6/10

Pleasant

13 Jan 2019

Verified traveler

Dated hotel but quite clean. Some staff were friendly and helpful, others were not. Food was quite reasonable quality and you could always find something to eat.

8/10

Excellent

15 Dec 2018

Verified traveler

Just 2 niggles really
1) Its a mistake to mix full inclus with B&B customers because if you're socializing with other customers it means B&b customers pay a quite expensive price for drinks and food around the pool & other facilities also makes for awkward moments when wanting buy a drink for someone else.
2) I think Blue sea don't really want B&B customers because the impression i got when i checked in was \"heres your room key ,now go & get on with your stay don't bother us again till you leave \" just because youre B&B wrist,nobody asked me if i wanted anything or interested what i was doing till i checked out !I stayed at a neiboring hotel 2 years ago was a goodwelcome ,pity blue sea are too big to care !

6/10

Pleasant

04 May 2018

Verified traveler

Good value hotel for all inclusive

Resort is 3 hotels - guests of Interpalace have access to facilities of all 3 hotels, have visited several times before
Drinks good, breakfast & evening meal good, lunch ok - restaurant very busy as only 1 of 3 open for lunch. Pools cool, entertainment not as good as previous years
Staff friendly & helpful
Free wifi in reception only, chargeable available in rest of hotel, e6 per day or e25 per week
Hotel has just started charging for spa facilities

4/10

Poor

30 Mar 2018

Skye

Great pools and food, terrible WiFi

This hotel is one of three across the street from one another, and you can use the great swimming pools (3 outdoor, 1 indoor/warmed water) and restaurants/bars at any of them. The dinner and breakfast buffets are great, quality hot foods (dinner better than breakfast). Drinks besides water are not free with dinner, and they will watch you like a hawk if you try. The music in the lobbies is comically 80s and what I imagine older Europeans listen to in terms of American old-school singers, like very hokey. Speaking of which, hotel staff does NOT speak English, so if you’re an American or Brit it’s a struggle. Dutch and German are more common, some Italian and Portuguese, and the Canadian dialect of Spanish (drop the S).

The location near La Paz is walkable to the beach promenade down the hill, and is about a 2.5 hour bus ride on Line 343 to the Sur airport (a little less to Norte) (Sidenote: bus is always late Toward the airport due to traffic so plan accordingly (I and 3 other passengers almost missed flight). The hotel has great activities for day trips albeit a little pricey. I did not like that the WiFi at the hotel lobby is the most frustrating, slow, and dropped connections on the planet, and don’t bother to buy the room one because it is even worse. I missed a work meeting after 21 minutes of frustration with hotel WiFi. Don’t think you will get any work done. At the airport or from home, bring your own portable WiFi or an international data plan.

8/10

Excellent

29 Jan 2018

kellye

Fantastic stay!

We enjoyed our 8 day stay.
The room was comfortable. Meals we’re ok. The Animation Team is great! Our 6 year old son had a ball at mini disco! We loved all the activities sponsored by the hotel. The best thing is that you can use the facilities at the 2 sister hotels, which are right across the street! Good location. We would stay again when we are in Tenerife:-)

6/10

Pleasant

19 Nov 2017

Verified traveler

Good location but dated

Pleasant hotel in good location. Large bedroom with good balcony. Attractive pool area. Breakfast choices good. Self service. The hotel needs some refurbishment and investment.

6/10

Pleasant

17 Nov 2017

Vicky

Nice quiet area for a solo traveler getaway

Nice pool which has plenty of areas which get the sun all day. Plenty of choice at buffet breakfast from cooked to continental. Not too far from the town of Puerto de La Cruz, nice walk to town with beautiful scenery all around. Reception staff a little abrupt when I asked for my passport back as they took it for about half an hour when I checked in.

2/10

Poor

26 Jun 2017

jerome

horrible hotel

horrible smell around hotel and pool, staff were rude, no entertainment at night, have to pay for wifi in room but only one device can connect and it still doesnt work. air con in room didnt work. tv remote was snapped. meant to be a 4 star hotel but was holes in ceiling. overall wasa horrible stay and would not recommend to anyone, asked for a double bed but got 2 singles

8/10

Excellent

17 May 2017

Verified traveler

Nice stay

Freindly staff welcoming and easy to deal with

Family

6/10

Pleasant

08 May 2017

sebastian 34

No iron \nIroning service to be ready 2 days places

Great location for family, quiet and lovely views
Outdated design but overall good and clean
Breakfast Ok. Wouldn't go for full board or all inclusive
No iron in the hotel which is downside
Bit far from centre of town

Good for older people or families
Clean

4/10

Poor

26 Mar 2017

DD

No no hotel !!

I asked the cleaning lady about how often do they change the sheets and she answered me every 4 days, I stayed 8 nights and never changed the sheets, not even once - do not recommend this hotel at all, ohh and I got the half pension, means breakfast and dinner - the food is not good at all

2/10

Poor

24 Mar 2017

adam

Worst experience ever

Pretty much our worst experience with a hotel ever. We weren't given the room we had booked and paid for. There is no gym etc as indicated. There is no free parking. Actually no parking at all you have to park in adjacent streets. Hotel staff are very rude and unaccomodating. I don't understand how this hotel has a 4 star rating. I would have been disappointed with this hotel if I had booked it as a 3 star.

4/10

Poor

20 Mar 2017

pat

Not a great hotel. Difficult walk to beach.

Overall first feeling was wondering how this hotel was rated 4 star. As week went on the feeling grew. The corridor to our room was very tired looking. The room itself was the same with a strong smell of smoke. Nice enough ensuite. Breakfast after 2nd morning was predictable as was dinner. Hotel catered mostly for a German clientele and made no effort to include anyone else. No facilities on site other than pool and outside bar. There were in sister hotels but one had to find out for themselves. Area was good for walker's. Plenty of walking tours. Public transport system exceptional. Overall view is while the town is a lovely spot full of nice places to eat and drink this hotel was to far out from the main center with a difficult walk home. I thought it did not live up to 4 star billing and would in my opinion be a poor 3 star.

4/10

Poor

10 Mar 2017

Louise

Extremely Disappointing in virtually every aspect

Having just spent a week at this hotel, I struggle to find anything to recommend about it.
From the start, the staff were unwelcoming and unfriendly with barely a smile upon check-in.
Our first impression of our sea view room was extremely disappointing as the view was obstructed by the ugly hotel over the road. Further, the double bed was simply 2 singles pushed together that both had hard and uncomfortable mattresses, the room facilities were very poor with not even a kettle provided, nevermind complimentary tea or coffee supplies which I would expect as standard in any hotel with atleast 2 stars. Reception did not even have an iron in the hotel for guest use. The food in the buffet looked better than it tasted and after having just 2 breakfasts and 1 dinner there, we chose to eat every meal outside the hotel despite having paid for half-board. The decor of the room and hotel in general were very tired and in need of updating urgently. The one positive thing I can find is that the housekeeping staff kept the hotel clean and were polite for the most part. The behaviour of the staff on Reception was very unprofessional and I witnessed several occasions where they treated guests without courtesy and as nuisance. If I had any confidence in the attitude or willingness of the staff to address any of these issues I would have made a formal complaint but I decided to instead leave my impressions online. I would definitely not recommend staying at this hotel to anyone.

4/10

Poor

13 Feb 2017

Verified traveler

Old hotel that gets cleaned but needs renovation

-This is definitely an old hotel, that urgently needs renovation. The rooms are cleaned, but there are stains and holes and frayed carpets everywhere. Bathroom was renovated some time, so that was in better shape.

-There was a in principle nice swimming pool but it reeked like toilets or sewage, so that it was no pleasure at all.

- The rooms do not have Wifi and the Wifi in the Lobby is slow and unreliable.

- For getting towels for the swimming pool you had to deposit 10 Euros for the whole stay. Would you have liked to have the towel washed, it would have cost 1Euro per washing (what a cheap place!)

- The hotel was cheap, but it was not worth more either.

- I had a nice view of the ocean.

2/10

Poor

05 Feb 2017

Verified traveler

The food is horrible, cold and gross!
Everything else was just ok. Would not recommend all-inclusive.

6/10

Pleasant

30 Nov 2016

Verified traveler

Rude staff

Rude reception staff. Very out dated hotel. Dirty towels in the room. Lovely food and staff for breakfast and dinner. Nice sea View

6/10

Pleasant

19 Nov 2016

Verified traveler

Tired hotel long way from beach and town

Beds very out dated old TV seventies style grundig safe didn't work maintenance man says it's kaput and left the room hotel old fashioned

10/10

Exceptional

16 Nov 2016

Nalaka

Nice hotel than it says in the reviews

I'm glad that I did not listen to the reviews. The hotel was nice Might not be 4 star but certainly 3 star. Well worth for the price we paid. I requested a sea view did not get one in the first day but when i spoke to the receptionist she kindly arranged one for the next day.
The room was clean, and was cleaned every day.
We stayed half board: The food was ok. The menu changed every night. The temperatures were ok was not bad as reviews say.
The waiting staff was friendly and very helpful.
How ever I have to say the reception staff need to Improve apart form the receptionist (She was always helpful) that helped me change the room others were not that bothered about customers.
The guy who does tours helped us to book a good tour to mount Tide. The lovely lady who worked in the mini mart was really help full better than the other in reception.
The hotel really need new carpets and TV's. But all that aside I enjoyed my stay. It was a lovely short break.

Partner

6/10

Pleasant

06 Nov 2016

george

Lives up to 3 star rating

Room was surprisingly large but traffic from busy street was annoying.Housekeeping very thorough.Buffet selection was adequate and food taste was average.Reception staff did not go out of the way to utter pleasantries nor were they offensive.Upon our arrival we decided to get a drink at the bar where posted closing time was 7pm.We are 11 minutes prior but were told it was closed and to go elsewhere.Dining room staff were polite and helpful.Hotel was convenient for our purposes and we do not regret our choice

4/10

Poor

20 Jun 2016

Kevin

Hotel in the quiet area above Puerto de la Cruz.

The Paz is a quiet area located a good 15 minute walk above the main town of Puerto. The taxis are very cheap so thats not really a problem and there are some good restaurants up there.

The hotel is very basic and requires a complete make-over. There are holes in the carpets and the decor in general is very dated.

Rooms have old TVs and fridges. Our fridge was not working, we reported it on our first day - It wasn't changed for 4 days.

8/10

Excellent

05 Jun 2016

Verified traveler

I have been a few times, I like the area and I have enjoyed my stay

10/10

Exceptional

09 Sep 2015

jose

Very nice close to shopping center and restaurant

The staff image you feel at home. Room service was wounded

4/10

Poor

07 Sep 2015

Adrian

2* hotel not 4*.

The furniture is old, Tv was 20 years old, the towels never been changed in 8 days, inside the fridge was the same temperature as in the room, wi-fi poor signal even that we paid 6 euro extra per day.It has a nice pool, is quiet and clean, the food was ok.Per total was ok considering that was very cheap...just they have to change the nr of stars.

4/10

Poor

05 Sep 2015

Sara

Ok but wouldn't go back

My husband and I stayed here for a week in August with our 7 year old. Our room and bathroom were clean however the door to our balcony didn't lock and our safe broke after 2 days with passports and money trapped inside. It took a couple of hours to get it sorted as the staff didn't speak much English. The beds were comfortable enough but there was really loud music most nights coming from the hotel opposite, the music was awful and despite complaining our hotel could not/did not do anything about it. The carpets in the entire hotel are old and torn.

There was generally a lot of choice for food at meal times and we didn't find the food area too over crowded but the plates and cutlery were often dirty and there was a funny smell each time you walking to the dining area. The drinks are all self-service in tiny cups.

We found the pool at the hotel Bonanza across the road better than the one at Interpalace so we used this one. There was more space around the pool which was important if you want to keep an eye on your child in the pool.

The evening entertainment was awful, not our thing but plenty of other guests seemed to enjoy it.

The wifi in the reception is really poor which was frustrating.

Family

4/10

Poor

03 Apr 2015

Verified traveler

Not a 4star hotel! Sink in bathroom cracked bedspreads torn air conditioning not working a very old tired hotel

4/10

Poor

06 Mar 2015

john.

disappointing.

we were half board which meant we were treated rather badly, as this hotel centers on all inclusive,which meant we were unable to get a snack at lunch time in the hotel with out having to pay for a full lunch which we did not want.forced to go out to find a snack. when asking staff about this they were not very helpful,and very rude.

8/10

Excellent

17 Feb 2015

Brendan

Nice Hotel but food below par

Very nice Hotel with good views nice pool, good staff, clean
The food was below par so we dine out mostly
Overall good
And the main thing was the wife enjoyed it.

10/10

Exceptional

01 Feb 2015

Dimitar

Nice hotel close to the ocean.

I am very happy from this hotel.The staff is very well.The food is perfect.

4/10

Poor

23 Jan 2015

Verified traveler

Well past it's prime

It's got old carpet, dingy rooms, pay for Wi-go and TV

6/10

Pleasant

05 Jan 2015

Verified traveler

Tenerife

Almost all people are old

6/10

Pleasant

30 Dec 2014

Roger

Great food, and clean, but otherwise mediocre

I like to have a hot shower after a day out hiking, and two out of my seven showers were cold. Not impressed! Also, my room keycard was wrongly programmed and wouldn't let me in on the second day. The sliding door to the balcony had a latch which didn't close properly. The (paid-for) in-room WiFi kept cutting out.

It's a big hotel, and the staff were sometimes indifferent. On different nights the restaurant staff had different ideas about how and when they were charging for drinks (I was on half-board while it seems that almost everyone else was on all-inclusive) and this led to some awkwardness.

However, the food was really, really good. Loads of choice, nicely cooked and beautifully presented. Absolutely wonderful. And the kitchen and restaurant were spotless, as was the cutlery and crockery. My room was nice and clean too.

6/10

Pleasant

23 Sep 2014

LC

Adequate, but not the 4* it says it is

We stayed at the Interpalace hotel as a base for walking in northern Tenerife. The hotel is generally clean, but rather tired. The room was spacious, and had a fridge, which was a bonus for making packed lunches. The room was only cleaned when we put the cleaning sign outside, which was surprising as I expected the room to be cleaned every day. It wasn't really a problem, although it might annoy some people. A bonus was the view to Mount Teide, which was lovely (we were on the 5th floor).
We went half board because it was a cheap deal. The buffet for both breakfast and dinner is extensive, although the food is bland, badly cooked (except for the freshly cooked fish), stale (in terms of croissants at breakfast) and disappointing. However, there was plenty of food and the timings of the meals worked well with our trips out around the island.
There is no parking (as advertised on some websites), however there is ample parking on the nearby streets.
The 'entertainment' (which we were not interested in, but unfortunately could not help but hear), is dire, far too loud and could be heard from our room.

Partner

8/10

Excellent

19 Apr 2014

Mary

Nice hotel with Excellent staff

This hotel is good value for money, staff is very friendly and happy, the hotel is a bit dated and I won't say is a 4⭐️ but all the same my 3 children, my husband and I felt very happy because they have a a great team.

I recommend to stay in the south of the island instead of the north if you are a family with small children, the beaches are better and where the water parks are. Sadly this hotel is in the North.

8/10

Excellent

15 Mar 2014

Moussa

very good location,nice ocean view

Overall quite happy, staff of the hotel were friendly ,room very clean however decor was bit dated and bed not really comfortable and was also bit cold at night and no iron at hotel :(breakfast bit boring as not much vegetarian choices,for meat eaters it would be great place:)Positives definitely over weigh negatives !

10/10

Exceptional

14 Jan 2014

Kor

Excellent hotel

good experience, friendly staff and comfort stay

6/10

Pleasant

06 Jan 2014

Martyn

Good quiet hotel

Good hotel, but perhaps \"over-starred\". It depends on a Hotel Bus to get you in to town, otherwise it is a long hilly walk or taxi. The facilities are ok, but not much to do at night in regards to organised entertainment. Relaxing holiday, but hotel is a little overrated.

10/10

Exceptional

16 Oct 2013

Amo

Good Hotel, God facilities, recommended hotel:-)

Had a great stay at the hotel, hotel was a bit tired but who spends all their time sat in their room and the reception area. The air conditioning was not working in our first hotel but the reception staff room moved us for more comfort. The reception staff were very good and extremely helpful. Food was ok, lots of choice but gets repeated a lot so by the end of the week you can be a bit fed up with it. Was hot and plenty.

Only thing is the soft drinks were not available til 10.30am which was slightly annoying and the Bar staff were not very friendly.

But would definitely recommend this hotel and would definitely stay again... the town is a lovely walk with plenty to see and do and must definitely be explored :-)

6/10

Pleasant

30 Sep 2013

Rai

Nice hotel, good food

Old carpets killed first impression about the hotel however superior room was good enough and clean, i would highly recommend to book only sea view

8/10

Excellent

26 Aug 2013

Paul

Nice location, hotel good value, quiet holiday

Set in La Paz which is a relaxed and quiet area of El Puerto with good restaurants, supermarket and transport (on bus route 101,102 to rest of Island). Close to the Botanical gardens and shopping centre. Hotel is basic for 4 star but good value and clean. Staff helpful I found. Pool safe for kids with lifeguard. Well ordered breakfast with good service. Beach is long walk with lots of steps as La Paz is high up on cliff above Puerto or short free bus ride. Lots of parking on road if you have hire car in La Paz, but very difficult to park in Puerto (always has been). I love the area and have stayed in various hotels in Puerto over 10 year period. I prefer the North of the Island as its cooler and more comfortable to sleep than the South. I take trips to the South for hot sunny beaches or Aquaparks etc.

8/10

Excellent

31 Jul 2013

Verified traveler

Reasonable hotel.

Good range of food for all inclusive, and unusual \"help yourself\" alcoholic drinks.

I don't like cluster hotels as you end up with too many people at the best pool or bar. As such seats and sun beds were difficult to get.

Poor location at top of hill on outskirts made better by free courtesy bus (53 seater coach so easy to get on) but this didn't run at weekends (Sundays very reduced service)

6/10

Pleasant

28 Apr 2013

Maz

Good enough for a short break!

This hotel would be a reasonable 3 star not a 4 star as advertised
It probably was a 4 star when first built but the attention and lack of modernisation would limit it to 3 stars
The good:
variety of food
Pools and access to bars (specially for all inclusives)
Shows at night
Would suit families with kids and senior people mostly
The bad:
It's a good hour and half drive from tfs airport so be aware
Dated furniture and worn carpets but kept reasonably clean

All in all enjoyable place and 10 minutes from loro park and playa jardin

Family

4/10

Poor

04 Apr 2013

kiril

Good staff,not good 4 stars hotel

4 stars old building hotel,no music on the bar,lock on my door not working,very old TV-few programs only,very old and be condition smile carpet,not change towels every day.
that hotel is like a 2-3 stars,but not 4.
i am been last year in 4 stars hotel on Tenerife,and its very big different .
The staff of service is nice only,food is good is well,but not recommend the hotel.

Family

8/10

Excellent

20 Mar 2013

Jude

Good holiday on a budget

We really enjoyed our stay at the hotel. There were very few things that I would criticise it for. The rooms were functional, but not luxurious. They were cleaned every other day by the maids, which was no problem at all for a week's stay. The view from the balcony was lovely, looking up into the mountains, and the sun was on it through most of the day.

As other reviews have mentioned, there was a slight smell of drains around the pool. It wasn't awful though and would fade away later in the day. Sit further away from the road to avoid it. The pool was very cold, even when the sun had been on it for a few hours. Travelling in March though, we couldn't really expect much else.

The food was nice, and there was always plenty of it. They are quite keen to close up when it's due to, but on our first night we arrived from the airport after the buffet was due to close and they were very accommodating, allowing us to grab a quick meal. The only thing they did not do well was vegetables - always overcooked and greasy. The cold food could also do with labels, often unsure of what I was picking up.

The staff were friendly and helpful. The only one we came across who didn't speak English very well still understood what we were asking and was able to help us.

The entertainment at the bar was fine. Typical hotel entertainment really. The bar often filled up though, mostly with , so we were happy to move on elsewhere!

Partner

2/10

Poor

18 Mar 2013

Verified traveler

Dissapointing

We ended up leaving and moving to another hotel...

8/10

Excellent

17 Mar 2013

Monika

Great hotel for everybody

Hotel need an upgrade, specially with wifi should be for free or rather a bit cheaper!
25 euros for a week is a bit too much!
Otherwise I would definitely recommended that hotel for the sort of money that I paid!

Staff very friendly, but hard to communicate with them in English.
Rooms were cleaned every day. Big plus ;)

10/10

Exceptional

04 Mar 2013

ALINA

very nice

Your hotel we enjoyed it all very much, but we had problems with the ticket, which had to be checked ... but your hotel printer was not what caused the problem.
We hope that the next generation will not be any problems ....
thanks ...

Family

6/10

Pleasant

05 Dec 2012

ahmed

the hotel has nothing from 4 star hotels category except food.other ratings are between2/3 star hotel.

8/10

Excellent

22 Nov 2012

Gurdeep

Nice place to get away from it all

Nice place, bit drab but relaxed. Good location. All inclusive is nice but food was average to poor: not a great choice and the hot food was lukewarm at best.

6/10

Pleasant

18 Nov 2012

Verified traveler

Good value

The hotel and staff were friendly and helpful, the breakfast buffet was ok, without being fancy.
My only concern was the noise from the traffic, which was a bit of a shame on a rather pleasant stay

6/10

Pleasant

04 Oct 2012

MEL

Only place to have a drink was pool bar Tropical. There was not enough seating in the evening for the entertainment especially when it started to rain. Not all that was offered was availiable.Comfortable place but not 4star.

Partner

8/10

Excellent

23 Jul 2012

r1chard

Blue Sea Interplas

My room was very spacious and comfortable. The room was cleaned every other day. My only problem was that during my whole eight night stay, my sheets and towels were not changed once. With the heat and stickyness of aftersun, things did become a little sticky. This was not really helped by the plastic undersheet.
My rate only included breakfast, which was very good and covered all tastes. The staff were exceptionally helpful after a mess up with my transfer.
Over all a very pleasant stay

10/10

Exceptional

08 May 2012

blueseaspalace

very satisfactory

10/10

Exceptional

10 Apr 2012

Verified traveler

Blue Sea Canarife - brilliant

Overall this hotel was great, being linked to the other two neighbouring hotels allows use of varied facilities such as the (free) jacuzzi, saunas, swimming pools (1 indoor and several outdoor) and (cheap enough) massages.

It is close to the centre for healthier people, or those who intent on taking a taxi, however for less able people the walk back from the centre may not be managable due to a significant length of steep steps.

The rooms were spacious, nicely decorated and clean. The only downside was having to use the room key to turn the electricity on, which meant that once you left the room the aircon and (more importantly) the fridge turned off. Any card will turn the electrics on, but be warned(!) - after being cleaned one day we returned to find the card missing and after repeated enquiries it was never found.

I was travelling with my partner and the room had two twin beds, which was a bit annoying even when pushed together. Therefore it may be best to ring up to enquire about a room with a proper double bed.

There is no room service, but the breakfast buffet is truly fantastic with a great variety of food, and the fridge in the room allows storage of some food. The receptionists are also happy to open bottles of wine for you! The hotel has plenty of information on local attractions and can organise a hire car very quickly and cheaply - perfect for a trip up Teide.

All in all, no major issues apart from the card used in the electrics going missing. A beautiful hotel in a great location, close to shops, pubs and cafes, great views, beautiful food and friendly, helpful staff.

4/10

Poor

02 Mar 2012

Miochael

Hotel Blue Seas Interpalace Tenerife

This is a Hotel that has seen better times. Apparently it had to be rescued 3 months ago before it went bust as the staff had not been paid. On one day the room was left uncleaned. When I complained to the Reception they said the maid had to clean the sister hotel across the road ( also rescued ) and it would not be done. I insisted and the maid eventually came. Pity because it is large and airy with excellent common areas. Good facilities - pay as you go online access, WIFI , indoor pool - but with nowhere to leave clothes - and a lot of outside attractions such as pool , bar , beautiful gardens , table footie and Crazy Golf .We had dinner on our first night - a big mistake. A chaotic buffet self service with nothing identified and some very strange looking dishes with little taste .Choc blancmange that tasted of NOTHING AT ALL . Saw man with chef's hat turn up next afternoon - no threat to Raymond Blanc !. Breakfasts were fine - but the food was almost cold every time !! Even when we left at 0800 for the airport it was STILL cold even though it had just been cooked. Overall value for money - yes I guess so. For 4 stars - no way . Could be better on all fronts. Shame as it has the potential.

6/10

Pleasant

16 Jan 2012

Verified traveler

blue sea interpalace

The mattresses were plastic and uncomfortable

Food not much vegetarian option

Staff very friendly

Family

6/10

Pleasant

12 Dec 2011

stru

all incl.

good price, but room to the dark site without sun on the teresse. food average but good, but drinks very limited allthough you can get as mutch as you like

8/10

Excellent

30 Nov 2011

Gabe

Good location

Except the noise outside (very busy street outside the hotel) and few bugs in the bathroom it is a good hotel.

6/10

Pleasant

27 Nov 2011

Verified traveler

Blue Sea Interpalace in Tenrife

Hotel good overall but too far out of town.Courtesy bus helps.Room only cleaned every other day. Food plentiful but dining room overcrowded with queues for tables.Food sometimes luke warm.
Entertainment variable aand shared with adjacent Blue Sea hotels.
Reasonable value for money but must be better places in Puerto.

4/10

Poor

17 Oct 2010

Beate

Not recommended at all.

We were not happy with our stay at the hotel at all. When you book a stay at a 4 star hotel, you have some expectations that this hotel did not fulfill at all. In my opinion it should have no more than 3 stars.

The size of the room was ok - we were 2 adults and 1 child. But the aircondition did not work, one of the beds were wobbely and there was a damp smell. The damp smell was in most of the hotel acutally. We had booked half-board - breakfast and dinner. The food was often poorly made and the variation little. We stayed for three days - and had paella all three days, a chicken and a swine-dish for two days... No childrens menu.

Positive: the bathroom was very nice (exept the damp smell) and the water-preassure in the shower exellent. Could have stayed in that shower forever.

There is an outdoor and an indoor swimmingpool. We did not have the chance to try out the outdoor one because of cloudy weather. The indoor was not tempting at all. It was in a dark basement - and it looked like it was dirty. Also here it was i very damp smell.

All in all - we will not recomend this hotel to anyone.

8/10

Excellent

05 Aug 2010

carol

Good break, good food and entertainment nice.

Been many times before to this hotel and find it good value for money. glad to see the sauna was opened on saturday as well as friday. good way to unwind
turkish, sauna and jaccussi.

Partner

8/10

Excellent

29 Jul 2010

Ad

ok

hotel good but little away from centre, have to walk 30 minutes

Partner

10/10

Exceptional

13 Jul 2010

carol

Very good value for money

Interpalace is a good place to stay as you can use the three hotels either to eat in or see the entertainment.

8/10

Excellent

30 Jun 2010

Nicolas

Very nice hotel with very friendly staff!

I really liked this hotel. I would recommend it. The only thing that I would like to mention is the fact that they don't have internet access in the rooms. Therefore I had to pay a wifi service at the hotel next door and get out to the balcony to get some signal. This hotel should offer internet access. It's a 4 star hotel.

I would also like to point out the gym, which was very small and 80% of the machines were out of order. Come on guys! Take the \"gym\" item from the hotel list if you're not gonna offer a good service.

The rest was all very nice. Good breakfast and good outdoor areas. Comfortable rooms.

8/10

Excellent

01 Jun 2010

C

INTERPALACE HOTEL IN TENERIFE

VERY GOOD FOR A BREAK FOOD GOOD AND DRINK LOCAL BEER GOOD. ENTERTAINMENT COULD BE BETTER. A BIT MUNDAIN. DANCERS VERY GOOD
ROOM WAS A BIT NOISY FROM ROAD TRAFFIC
AS A BIT OF THE DOUBLE GLAZING WAS MISSING ABOVE THE DOOR.

8/10

Excellent

05 Nov 2009

Family of three

Was good

The hotel is a part of three-hotel resort in the \"upper part\" of the Town - shops (food, souvenirs, electronics) and bars as well as the botanic garden are located just next to the hotel.
Easy access to the motorway - in case you want to rent a car and drive around.
The town centre and the beaches are about 30 minutes walk away, half of it is stairs... easy going there, but quite an exercise coming back.

Hotel itself is a in good condition, clean and modern facilities. Sea view or view of \"El Teide\".

The hotel stuff was extremely helpful - changing money, renting a car, picking excursions - very very friendly at any time of day.
Dinner and Breakfast are PLENTY. There was a themed food every night with Chinese/Mexican/Italian etc dishes.
Entertainment in the evening was \"OK\", but it is pretty much the same all over the town, the hotel internal entertainers and the child clubs/mini disco were fantastic, our 5.5 year old loved it!

Family

8/10

Excellent

12 Jun 2009

Csaba

I have stayed in this hotel for

I have stayed in this hotel for a week in Puerto de la Cruz & I really enjoyed it. It is a great location, the balcony overlooking the Atlantic Ocean and the town centre is cca 10min walk on the stairs.
The breakfast was good and plenty, same about the dinner.
A few things did not work (i.e. lamp at the balcony and the lifts were kept getting lost between the floors).
Some programs were on almost every day and the staff at reception was quite helpful. However the hotel has its own car park, it was closed and not goog reason provided for that, neither an explanation. Gotta park on the street, wasn't easy to find space.
Overall I think it was a good value for Money.

6/10

Pleasant

01 Jun 2009

Mike

Hotel was fine

Hotel was clean and the staff were very friendly.I would reccomend to my friend's

10/10

Exceptional

18 Jul 2025

Eduardo Tomás Gallego

Era muy tranquila la parte de recepción y todo muy limpio

Leisure Partner

8/10

Excellent

17 Mar 2025

Arnold Bernhard

Am Hotel verläuft die Hauptstraße, andere Hotels, laut.

Leisure Family

6/10

Pleasant

07 Mar 2025

Thomas

Wir hatten leider das Pech, vor dem Fenster due Lüftung und Anlieferung zu haben. Da wir nur kurz da waren, haben qir nicht mehr umgebucht. Ansonsten eher darauf achten \"Blick zum Meer\" das ist die etwas ruhigere Seite 😉

Leisure Family

6/10

Pleasant

07 Feb 2025

Mia Riitta

BlueSea is clearly a very big company and the staff did not,in my opinion, see the guests as persons. It was really hard to get a smile on their faces or even a nod when you walked by. Some practical information was behind a QR code, for example when breakfast was served. Having been a guest at the hotel for three days I quite accidentally saw on an information screen that they offer for example Zumba classes. There was no information of that when we first arrived. WHY? For some reasons we only got one key for two persons so we had to ask for another one the next day. The breakfast was pretty plain. The sallad bowl was nearly always empty and the cucumber and tomatoes were \"swimming\" in water. These were the ingredients you were offered to \"make your own sallad\" of.

Leisure Partner

10/10

Exceptional

05 Feb 2025

Jesus Maria

Lugar muy acogedor, servicio muy amable y hotel en muy buen estado

Friends_and_family Family

2/10

Poor

29 Jan 2025

Luigi

Du jamais vue un hôtel comme ça la nourriture même les animaux au droit a plus correct !!!!
Vous voulez des essuie pour la piscine c’est 50 euros de de caution, si vous voulez changer vos essuies, vous devez payer un euro par jours, c’est une honte !!!
Si on parle du nettoyage de la chambre, je n’ai pas de mots quand vous voyez qui a fallu cinq jours pour nous changer les tasses et de remettre du thé pour le matin, sans compter qu’ils oublient. Les essuies ne ferment jamais les portes de la terrasse pour un minimum de sécurité. Enfin je ne le conseille à personne !!!!! Je ne comprends pas comment que Expedia peut louer des chambres pareilles !!!!!! C’est bien dommage car je voyage au USA ET EN THAÏLANDE depuis des années et plusieurs fois par an mais jamais vu un Hôtel comme ça !! J’espère que vous allez réagir à ça ⚠️⚠️⚠️⚠️

Leisure Family

2/10

Poor

22 Sep 2024

Sophie

.

Leisure Friends

4/10

Poor

19 May 2024

Ana

Pros: La ubicación, fácil encontrar aparcamiento Y buena limpieza.
Contras: La zona de habitaciones que no da hacia el mar es muy ruidosa para dormir (NO ESTÁ BIEN INSONORIZADO), para nuestro gusto la calidad de la comida más bien tirando a mala (el salmón no sabe a salmón, los nuggets malísimos, entre otras). El horario de cena empieza prontísimo (18:30 y acaba 21:15), asique nosotras el día que llegamos tuvimos que cenar fuera porque el picnic que te dan es de un sándwich de york y queso, una manzana, galletas y una botella de agua. Desde mi punto de vista deberían ampliar el horario al menos hasta las 21:30/21:45, muy orientado a extranjeros ese aspecto. Las bebidas... Con decir que los zumos de la discoteca ponen un cartel que dice \"está bebida podría afectar a la atención (y algo más que ahora no recuerdo) de los niños, pues puro azúcar... Del alcohol que te dan, todo es imbebible, además te sirven en un vaso pequeño sí o sí y es prácticamente la mitad de alcohol. La atención de los camareros del de desayuno, la comida y la cena, muy buena. El camarero que nos tocó un día en la piscina y varios en el bar de la -1, fatal, (no recordamos el nombre, pero era calvo -con el debido respeto) le costaba mucho ser agradable, cosa que es indispensable trabajando de cara al público, ni saludaba, ni contestaba, parecía que le costaba terciar palabra. En líneas generales, no repetiríamos en este hotel, al menos NO EN RÉGIMEN DE TODO INCLUIDO. NO MERECE LA PENA.

Leisure Partner

6/10

Pleasant

06 Mar 2024

Verified traveler

Tämä ei ole 4:n tähden hotelli

Bluesea olikin yllätykseksemme kolmen eri hotellin kombo. Kuntosali oli naapurihotellissa, samoin lounas ja sisäuima-allas. Isoin miinus tulee todella kovasta metelistä lähibaarista, mikä jatkui päivittäin aamuyöhön asti ja kuului hyvin 6. kerrokseen. Hotelli on parhaat päivänsä nähnyt, mutta upealla paikalla.

Friends_and_family Family

8/10

Excellent

21 Feb 2024

Carlos

Personal muy atento y bien comunicads

Leisure Family

2/10

Poor

09 Feb 2024

Benjamin

Rentner Hotel, wenig All Inclusive Leistungen