New Seoul

South Korea , Seoul
SEOUL, 29-1 taepyeongno 1'00il Ga Jung-Gu, 17
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100 reviews shown

10/10

Exceptional

16 Feb 2026

Yeng

Room was spacious enough and had the amenities you'd need. There are steps in front of the hotel so it made it difficult to carry heavy luggages. The two staff members who sat by the entrance door were very helpful and kind to carry the lugagge for us. Room service was provided daily, if you wanted. If you opted out of room service, the kind ladies still left the free daily water and towels by the door. The offer luggage storage before check in and after check out. The only negative was just the heater. We went during winter so it was cold in the room. The heater took a few hours to heat up when we turned it on ourselves but when the front desk turned it on for us, it warmed up automatically, which was odd.

Leisure

8/10

Excellent

30 Jan 2026

Michael

Great staff but unfortunatly the air conditiner was broken and kept heating the room to 27 degrees. We ended up turning it off for the rest if the trip after they attempted to set the temperature but didnt change the heat.

Leisure Partner

8/10

Excellent

10 Jan 2026

Maria Lourdes Soriano

The room was clean and spacious. Staff are welcoming and very friendly.

8/10

Excellent

25 Dec 2025

Xifeng

staff are friendly and professional. good space in the room. if the floor and furniture were to be upgraded, it will make the experience excellent.

Leisure Family

8/10

Excellent

19 Dec 2025

James

Hotel was convenient within 10 minutes walk to

8/10

Excellent

01 Dec 2025

Connie

New Seoul Hotel was very convenient to the subway and tourist attractions.

Leisure Family

6/10

Pleasant

27 Nov 2025

Melody

Room was spacious but bathroom door was damaged hard to open and made squeaky noise while opening and we had no body soap the whole time as they ‘ran out’.
Staff were very friendly and helpful.

Leisure Family_with_children

8/10

Excellent

22 Nov 2025

Yu Ling Cheryl

Location is fantastic. Hotel is mostly clean and sufficiently furnished

Self

8/10

Excellent

19 Nov 2025

Averi

walking distance to a lot of cafes, shopping, and eating!

Leisure Self

10/10

Exceptional

13 Nov 2025

Melissa

The staff were exceptionally helpful. Great size clean and comfortable room for the money. I would stay there again in a heartbeat.

Leisure Family

10/10

Exceptional

06 Nov 2025

John Paul

Great mid price hotel,excellent location with cafes and restaurants and local supermarkets.I had a double room deluxe.Problem with the ac as it was set on heat so could not change to cool but did provide a fan.Overall great location and customer service.Walking to main palace and subway stations.Did not have the breakfast so cannot comment.

Leisure Self

8/10

Excellent

04 Nov 2025

Kwai king

Excellent customer service.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Arundhati

Big room and good space! Walkable distance to the palaces and main attractions in Myeongdong. 24/7 front desk availability and very helpful and nice staff

6/10

Pleasant

30 Oct 2025

Reginald j

On the plus side the room was clean, staff friendly and the hotel is in a good location the breakfast was nothing special but like the hotel offered good drive

8/10

Excellent

29 Oct 2025

Tek

Staff is good

Leisure

10/10

Exceptional

15 Oct 2025

Steve

clean, perfect location, very friendly, updated room.

Self

8/10

Excellent

15 Oct 2025

Mateus

Hotel is very well located, with easily accessible subway lines, airport limousine bus and multiple bus stops. It's close to the city hall and the Gyeongbokgung palace, and it was a nice walk.
One point of concern is that the bathroom doesn't have a wall separating it from the beds, only frosted glass around the shower and the toilet, with only a curtain that divided the two spaces. Since we are travelling as group this was awkward and we had to use the lobby toilets frequently to have some privacy.
The beds were confortable and there was actual windows with a very nice view of the city.

Leisure Friends

10/10

Exceptional

08 Oct 2025

HERNAN

Muy bueno, habitaciones pequeñas y funcionales, esta muy bien ubicado con 2 estaciones de metro muy cercanas. Hay un bus que viene del aeropuerto ICN te deja en la esquina por $18,000W. Tiene aire acondicionado, esta muy cerca de la Calle Myeong Dong caminando, igual muy cerca caminando el Samurai y el palacio imperial. Super recomendable. El Desayuno no esta incluido y cuesta $15,000w, tiene huevo, jamon, boneles fritos, cafe, jugo, uvas, pan. Enfrente del hotel hay un starbucks

Partner

10/10

Exceptional

08 Oct 2025

Thomas

Had a really nice stay here and in a great location. Well connected with nearby subway lines, really close to Chyeonggyecheon Stream. The staff were all lovely and helpful (even when I was dumb enough to accidentally locked myself out of my room 😅). I'd definitely recommend this hotel to anyone planning to stay in Seoul.

Leisure Self

6/10

Pleasant

01 Oct 2025

Sophy

Overall is fine, wish it could be more clean and neat, especially the towels, thanks!

10/10

Exceptional

21 Sep 2025

RICARDO

We love our stay in New Seoul Hotel, stuff is friendly and accommodating. The area is close to Myeongdong just 5 minutes walk. Definitely recommended to all travelers.

Leisure

8/10

Excellent

01 Sep 2025

Great staff

Leisure Family

6/10

Pleasant

24 Aug 2025

Ethan

Room had hint of cigarette smell

Leisure Self

2/10

Poor

23 Aug 2025

Hanh

It was just ok, I was planning on having free breakfast, but they did not have free breakfast. They lied to me.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Brian

The Hotel Location was the best, close to myeong dong and namdaemun. There was lots of food options walking distance. Hotel was a little old but it was clean and staffs was the best, Super accommodating and cleaning lady was super friendly. There bed was super comfy and internet worked very well. If we ever go back to Korea we will be back at New Seoul Hotel! We were a family with 4 and all of us enjoyed our stay at New Seoul Hotel.

Leisure Family_with_children

6/10

Pleasant

29 Jul 2025

Daisy

Definitely not as described or portrayed in the pictures.

Leisure Family

8/10

Excellent

29 Jul 2025

Elsie

Great!👍

It was great! Receptionist are quite accomodating.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Marilen

There are a lot of dining options in the area. It has easy access to the rest of the city. Comfortable stay but we find it sthat the washroom doesn’t even have a proper enclosure to separate it from the rest of the room.

10/10

Exceptional

18 Jul 2025

Dianne Angelica D.

I love New Seoul Hotel. Very convenient because it’s close to some of the major tourist attractions and there’s so much dining options around the area too. Staff are friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Daisy

Service was great

2/10

Poor

09 Jul 2025

Bernard

Received three unrecognized charges after staying at the property on the deposit credit card. Didn’t purchase any items in-room or cause damages and didn’t receive any receipt or further communication from property when I asked about the charges

Leisure Family

8/10

Excellent

28 Jun 2025

Chris

We stayed for 4 nights in one of the bigger rooms on the 15th floor. There were 2 king beds.
Pros:
-There was a pantry with a microwave and sink and a laundry room (chargeable) on the 16th floor.
-2 lifts were fast
-train stations are within walking distance
-myeongdong is within 15 mins of walking
-Rooms are clean
-nice sitting area
-housekeeping is fast
Cons:
-there are steps leading up to lobby. Inconvenient with big luggage. Slope is at the back of the hotel, near the restaurant.
-room has no view. Blocked by tall buildings
-receptionist didn't speak English very well.
-separate lift to laundry and pantry was inconvenient
-not many eateries nearby
-aircon controls were in Korean. Even with Google translation, it was cold so we switched it off.
-check out time at 10am was early.
-breakfast was 7 to 9am. Too short. It should be till at least 10am.
Overall, it was ok.

Leisure Family

10/10

Exceptional

27 Jun 2025

Rose

There was live entertainment at the bakery in the evening! I wish we had the chance to try the restaurant in the 2nd floor.

Leisure Family

8/10

Excellent

26 Jun 2025

Zach

I greatly enjoyed the location and found it a nice, quiet spot for obvious tourist destinations, while also being a perfect spot for surprise, late night dining down less obvious side streets. The staff were extremely friendly, professional, and went out of their way to make you feel welcome. The in-room wifi was my only complaint - as it was a little weak/spotty - but I imagine 99% of guests wouldn't even notice.

Business_and_leisure Self

10/10

Exceptional

23 Jun 2025

SA JASMIN NORAIN

We had a fantastic stay at Hotel New Seoul! The location is perfect - quiet, clean, and conveniently situated near City Hall train station. The concierge lady was very helpful during our evening check-in, making the process smooth and efficient. We appreciated that she even provided us with fresh towels daily, despite us not requiring housekeeping. The hotel's proximity to amenities like CU and Olive Young was a bonus. The hotel's location is also great for exploring nearby attractions on foot. You can walk to Myeong-dong in about 30 minutes. If you're looking for some natural beauty, the famous Cheonggyecheon Stream is just a 15-minute walk behind the hotel. For shopping, Lotte Supermarket at Seoul Station is only three bus stops away. Plus, the airport limousine bus stop is within a 10-minute walk, making travel convenient. We'll definitely be back!

Leisure Family

10/10

Exceptional

16 Jun 2025

Brian

Lots of shopping, dining, and street foods.

10/10

Exceptional

11 Jun 2025

Trang

Hotel is a little old but cleaned. Nice and helpful reception.

Leisure Friends

8/10

Excellent

04 Jun 2025

Battseren

10/10

Exceptional

31 May 2025

Ann

Great location, staff were friendly and room clean. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

31 May 2025

Holly

convenient, nice bakery on ground level

10/10

Exceptional

21 May 2025

Verified traveler

Very good location and silent environment . I feel safe when I go out at night. Many restaurant nearby. Staffs are very nice and helpful. Very good for business but not suitable with baby and elderly as the front door have staircase.I feel hard to bring my luggages.

Self

10/10

Exceptional

18 May 2025

kym son

I have nothings negative about this hotel experience!! Unfortunately, i had to check out little earlier for personal health issues but i will visit again when ever I get back

8/10

Excellent

09 May 2025

Cheryl

Nice and clean, self laundry was a plus, close to airport bus and subway stations. The area was great for first time visitors.

Leisure Partner

10/10

Exceptional

26 Apr 2025

Elizabeth

The staff went above and beyond to be kind to us during our stay. Many of the staff speak English as well which was super helpful. We would highly recommend and we will stay here again in the future.

Leisure Family

8/10

Excellent

13 Apr 2025

Felishia

Good

8/10

Excellent

21 Mar 2025

JORGE

It may sound dumb, but I was not able to easily find how to turn off the lights. Also, they don't offer toothpaste or toothbrush. Besides that, everything ok.

Business Self

10/10

Exceptional

03 Feb 2025

John Chad

Great location, helpful staff, elevators were slow but would stay here again.

Leisure Family

10/10

Exceptional

07 Nov 2024

Donney

Location is so good! Transportation, Food,Shopping!! Just next of Seoul City Hall^^

Friends_and_family Friends

10/10

Exceptional

10 Sep 2024

Daniel

Great hotel and location. Staff very friendly and helpful.

Partner

10/10

Exceptional

20 Aug 2024

Sharon

Location is perfect close to everything shopping, restaurants and transit.The hotel is very clean, allows early check in and late check out will definitely stay here again.

Leisure Family

4/10

Poor

08 Jul 2024

Jin Ju

Not able to adjust water temperature when taking shower… suddenly becomes extremely hot

Location is the best

6/10

Pleasant

24 Jun 2024

Debbie

It was ok but you could tell it was not really cared for.

Partner

8/10

Excellent

03 Jun 2024

alison

Hotel was worth its money snd close to do much too see in seoul.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Celina

Sometimes it was very loud. You could hear everyone coming and going and could hear people in their rooms. Rooms were cleaned every day and bed was very comfy. Would have liked to have more pillows. We liked having coffee and waters replenished every day.

Leisure Partner

6/10

Pleasant

12 Apr 2024

Ai Whi

The only issue we had is with the water heater. Despite having an engineer came by to check and adjust the temperature, the issue was not resolved completely. The water get extremely hot that made showering impossible.

Leisure Family

8/10

Excellent

31 Mar 2024

Sharon

The room was spacious but dated. We arrived 15-30 min before check-in and the front desk still made us wait until 3pm to check us in even though the rooms were likely ready. I paid more on expedia for our room that our travel companions who booked on a different site so I was disappointed that we got the exact same room for a significantly more.

Leisure Family

6/10

Pleasant

23 Mar 2024

Steve

The property is on a small street. We booked a family suite with loft and that is on theb16th floor. The regular elevator only goes to 15th floor so we had to change elevators everytime we entered and left the unit. The other elevator is the service elevator and it smelled like trash.
The hot water in the shower was inconsistent. It would get really hot and then cool down, so not sure of it was just our unit or if the other ones had same issue but the water pressure was good.
The check out is 11am, which seems a bit early. Asked for late checked out and they charge 10k won per hour. There was no clear direction on how to get to the airport bus so walked a bit to find it.
The room was clean amd good size though.

Leisure Family

2/10

Poor

01 Mar 2024

Hyunjun

Unfriendly and rude staff.

Leisure Friends

10/10

Exceptional

29 Jan 2024

ELMER

The hotel is located at a corner between the Seoul City Hall and to various establishments. Very near to all amazing restaurants and cafes. There are convenient stores like 7-eleven & American fast food chain like McDonald’s, coffee bean, and Starbucks within the perimeter of the hotel. Will come back and highly recommended to everyone who would be traveling to Seoul Korea.

Leisure Self

8/10

Excellent

12 Nov 2023

Anna

Good big clean spacious rooms. Close to many places to eat and convenient stores. Trains stations within walking distance. Buses to airport close to hotel.

Leisure Family

10/10

Exceptional

23 Oct 2023

James

Convenient

Leisure Family

10/10

Exceptional

08 Oct 2023

Amanda

Great stay here, thank you!

Leisure Self

8/10

Excellent

28 Aug 2023

Amy

It was good value for the area. It is an older hotel, but staff were always friendly and helpful, thus made up for the age and condition of the hotel.

Leisure Family_with_children

6/10

Pleasant

03 Jul 2023

Yen Siew

Pros:
Very good location for visiting Seoul, within walking distance to many palaces, museums, markets and shopping malls.
Some staff speak English. However, cannot help with booking taxi.
Fairly well maintained property. Decent size room with kettle, daily water bottle, small fridge and hairdryer.
Cons:
The ceiling lights in the room did not work throughout our stay, it was difficult to control the temperature of the shower and the washbasin did not drain well.

Leisure Family

6/10

Pleasant

25 May 2023

mihee

걸어서 관광하기에 좋은 장소들이 많았습니다. 객실에서 습한 냄새가 나서 그 점은 안좋았던 부분이었네요

Leisure Family_with_children

8/10

Excellent

21 May 2023

Jerry

It says on the website that there is laundry facilities but there’s only laundry service. So the closest laundry mat is about 4-5 blocks from the hotel. Everything else is good!

Leisure Family

10/10

Exceptional

13 May 2023

Mark

Very good hotel

Very good centrally located hotel. Excellent friendly staff. Great rooms with everything. Only downside was not having breakfast included in the rate. We did pay Won 10,000 for breakfast one day but it was very poor. Very limited choice and they didn't even have black tea.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2023

Gina

Enjoyed stay. Will recommend to others.

Leisure Family

8/10

Excellent

07 Apr 2023

Helen

Liked the late check out time. The scale was also handy for weighing luggage

Leisure Family

10/10

Exceptional

06 Apr 2023

dean

An excellent hotel for an attractive price.

Also 5min walk to the hop on hop off starting point

10-15 minute walk to the nanta theater for an evening comedy show with no dialog (so no language issue) - and don’t miss the great Italian restaurant on the 11th floor of the same building.
Also 15min to night market.
The hotel is clean and recently renovated, so very nice.

The breakfast offering is quite limited, suggest the cafe in the lobby for breakfast

You won’t be disappointed by the quality and location of this hotel.

Leisure Self

10/10

Exceptional

01 Apr 2023

Tracy

Location is the best! Walking distance to the palaces, the stream and Myeongdong. What we really like about or stay at New Seoul Hotel are the staff and crew, most especially to MS. LEE MINGYUK & MS CHO MONGOYONG. These ladies took care of us and very accommodating. They always greet you with a smile. They were always there whenever we needed some help. I just want to say I really appreciate the staff especially, Ms. Cho and Lee.

Leisure Family

8/10

Excellent

26 Jan 2023

Susan

Nice location near shoppings and foods.

Leisure Family

10/10

Exceptional

31 Oct 2022

Tobie

It was conveniently located near the City Hall Subway and multiple bus and airport bus stops. I plan to stay at this location again.

Leisure Self

8/10

Excellent

28 Aug 2022

Brian

Great location. Friendly staff. Rooms a little dated but overall good value for money.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

Haeseong

Great place, reasonable price and very clean and big room.

Business Family

10/10

Exceptional

23 May 2022

Birol

Excellent. Thanks a lot for everything.

Leisure Family

8/10

Excellent

26 Sep 2021

Jae

Everything is fine except no window in the room. Very bad.

Leisure Partner

8/10

Excellent

24 May 2021

Albert

Great Job

My stay was nice .. clean and comfortable

Partner

8/10

Excellent

03 Jan 2020

Was able to check in early when they had rooms available. Staffs tried their best to serve despite their language barrier. Koreans have their unique way, you just need to be patient and try to understand where they are coming from.

Leisure Family_with_children

6/10

Pleasant

29 Dec 2019

Vee

at the most convenient location, City Hall! Very easy to get subway and the limousine bus stop is just about 2-4 minutes from the hotel! 👍

Leisure Family

6/10

Pleasant

02 Dec 2019

Verified traveler

Great location, but the hotel is very basic. The bathroom was clean but very noisy. The bedroom was alright, in my opinion nothing special. Unfortunately I didn’t find the bed to be very clean.

Leisure Friends

2/10

Poor

04 Oct 2019

Verified traveler

Customer service is really bad, staffs at the counter were not friendly.

Leisure Family

10/10

Exceptional

06 Aug 2019

Verified traveler

Fojust ok biyroon dmall noisy ppl around and poeoplcsmmot speak English

Friends_and_family Friends

2/10

Poor

04 Aug 2019

AILEEN

I booke 2 nights originally ended up staying one night. The area is okay close to palace but hotel is outdated and dirty. I found hairs on my matress and pillow also found coffee stain on tea cup. I asked dront desk to change my room or cleaned properly however he said all cleaning staff was off only i got offered was one extra single size sheet on top of the bed. It’s 11pm and i’m not familier with this area so satyed one night and next day had to move to other hotel.
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아주 오래된 호텔이고 청소상태가 좋지 않았습니다. 침대 메트리스와 배게에서 머리카락이 발견되었고 찻잔은 전 투숙객이 커피 마신 흔적 그대로 있었습니다. 다른 방으로 바꾸거나 청소을 요구했으나 추가 싱글 사이즈 시트를 받은게 전부 입니다. 다음 날 나와 다른 호텔을 찾아야했습니다. 추천드리지 않습닏다.

2/10

Poor

04 Aug 2019

AILEEN

NOT RECOMMEND

10/10

Exceptional

20 Jul 2019

Verified traveler

Very accessible for both trains and taxi

Leisure Family

8/10

Excellent

09 Jul 2019

Verified traveler

Overall it is very nice. It has been interesting figuring out how the lights work! I'm glad that the reception people speak English fairly well.

Leisure Family

8/10

Excellent

04 Jun 2019

Verified traveler

Our room is not clean

Leisure

8/10

Excellent

08 May 2019

Verified traveler

The hotel is close to Seoul Station, City Hall and Gyeongbokgung (Gyeongbok Palace), so is handily located for tourists.

Leisure Self

10/10

Exceptional

26 Apr 2019

Verified traveler

Nice and clean hotel. The location is great convenience to restaurants, bars, shopping area and public transport. Staffs are friendly and helpful. Nice one.

Business_and_leisure Friends

8/10

Excellent

31 Mar 2019

Verified traveler

The location of this hotel was ideal for our short trip to Seoul. There are a few KAL bus stops in the area so it was easy getting to and from Incheon Airport. Lots of walkable places like city hall and the Gyeongbokgung Palace. The main shopping area of Myeongdong was less than a 10 minute taxi ride and depending on who you’re with, it could easily be walkable. The room was a bit small and outdated but I’d say the location and price made up for it, especially if you don’t really plan to be in the room much. There’s a Starbucks right next door as well as a convenient store and other restaurants. Staff was friendly and helped us with our transportation back to the airport. If you’re coming from the states, you do need a power plug converter!

Leisure Family

8/10

Excellent

22 Mar 2019

Verified traveler

Lots of food in the area and close to the subway station

Leisure Family

2/10

Poor

08 Feb 2019

Chun Wang

Never come back

We stayed at this hotel during the Chinese New Year holiday and they provided very inadequate services during the holidays. No extra blankets and no extra buttle water when asked for them. The water pressure was very poor and no hot water when showering for 3 days. How could the hotel guest, with the temperature below 0 degrees outside, had to take shower with cold water. When asked to talk to the manager, the hotel manager was on vacation and no other managers were on duty. There is room for improvement in the English level of their housekeeping employees, using a online translator app to serve the guest was ridiculous. All in all, the accommodation was unpleasant and will not stay in this hotel again.

Family

8/10

Excellent

22 Jan 2019

Verified traveler

Great trip with amazing nearby sites. To bad there one a weird protestor who was very aggressive in his approach for signatures.

Partner

8/10

Excellent

09 Jan 2019

Fern

Overall, our stay at New Seoul Hotel was pleasant. We really enjoyed the spacious and clean room. The hotel was also located in the middle of Seoul which made sightseeing and shopping very, very efficient. We were within walking distance of everything which saved us heaps on transport! We only had a problem with the bathroom and the limited privacy (sound and smell) there was for a family of 4. Other than that, everything was great and comfortable.

8/10

Excellent

08 Jan 2019

Jacky

Everything was great! Except that one lady receptionist is not accomodating. Shes not even smiling to begin with

8/10

Excellent

02 Jan 2019

Ann Meen

Good Stay

Overall good. Front desk staff were friendly and helpful and could communicate well in English. Location was good, especially with a 24hr dumpling shop next to McDonalds a short walk away. A famous BBQ restaurant also within 3 minutes' walk. However, room wifi did not work well. It was intermittent and we had to reconnect often.

Family

10/10

Exceptional

12 Dec 2018

Lynn

Booked a family room with 2 queen size bed for 4 pax. It was comfortable. Location was good, near City Hall station. Many local restaurants and 2 Starbucks cafe nearby. Will recommend this hotel to friends

8/10

Excellent

12 Nov 2018

Vinh

Nice hotel, good location,friendly staff. I'll comeback and stay with you in next trip.

6/10

Pleasant

27 Oct 2018

John

Fair Hotel for a Fair Price

The hotel was \"okay.\" Probably nice back in the day, but is due for renovation. Great location, so prime candidate to be taken over by major hotel chain. Complete remodeling should be the first step. If current owners remain, I don't see them spending the money to compete with the major chains. We stayed two nights... I would not want to stay longer.

Partner