Leonardo Hotel Heidelberg

Germany , Heidelberg
HEIDELBERG, Pleikartsfoerster Strasse, 101
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100 reviews shown

6/10

Pleasant

11 Jan 2026

Diane

We received an email the previous day to say reception would be closed at our arrival time (3pm), giving us access instructions.
Not only was reception closed, but the whole place was deserted.
An honesty bar was available, but the restaurant was closed.
Obviously 3rd January is a quiet time of year, but several other guests did arrive. We didn't have the 19 Euro breakfast.
The room was quite small, but was newly decorated, with large TV, good WiFi and comfortable bed. A small bathroom with a shower was also new an modern. I'm sure the hotel has a completely different feel in the summer. It's a stunning building with lots of history.

Partner

8/10

Excellent

01 Dec 2025

Richard

We had a good time. We were a 20 minute drive from Heidelberg. The hotel is only a few minutes drive from grocery stores and restaurants located across the main road. The indoor pool was nice to use at the end of the day.

Friends_and_family Family

4/10

Poor

29 Nov 2025

Venedikt

most of the rooms are falling apart

Business Self

10/10

Exceptional

15 Nov 2025

Abi Afthab

Excellent and afforfable hotel with very helpful staff. Swimming pool and breakfast were awesome.

Leisure Family

8/10

Excellent

04 Nov 2025

Lily

An excellent big hotel. Very quiet, clean, and friendly place. For sure will stay next time and highly recommended

Partner

10/10

Exceptional

02 Sep 2025

Clark

Clean room with GREAT staff. It was hot and a/c could not keep up. But opened windows and slept comfortably.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Yonathan

Our family had a wonderful stay at Leonardo Hotel Heidelberg-Walldorf! The property was spotless and well kept, and every staff member we met was friendly, helpful, and spoke English very well. Breakfast was excellent—fresh, varied, and a great start to the day.

We booked the family room with two floors and two restrooms, which was perfect for us and our two kids—so much space and super convenient. The area felt safe and pleasantly quiet, and it made an easy base for quick trips to nearby towns. Free parking was the cherry on top.

We’d happily stay again and highly recommend this hotel for families looking for comfort, cleanliness, and warm service.

Business_and_leisure Family_with_children

4/10

Poor

07 Aug 2025

Charlotte Stone

Convenient location, short drive from Heidelburg. Rooms were noisy with the autobahn and boiling hot. The aircon doesn’t work. On a plus side there's a coffee machine in the room. Beds were comfortable.

Breakfast was very poor.

Business_and_leisure Family

6/10

Pleasant

02 Aug 2025

Dafydd

Our aircon wasn't working and didn't get fixed despite reporting it. Otherwise the hotel was pretty good, although could do with and update.

8/10

Excellent

31 Jul 2025

Babs

I enjoyed our stay here very much! Convenient for us with a car to get to Heidelberg and the town of Waldorf. The outdoor pool was nice. We really enjoyed the area around the outside bar beside the pool even though it was closed due to rain. It was a lovely relaxing space to have a drink and watch the sky.The indoor pool was a lovely second! We never got to use the sauna with our busy schedule. The staff was super helpful, friendly and welcoming. Breakfast was incredible!
The only bad thing for us was there was not elevator access to our room. This made it difficult to get our luggage to the room and out of the room when it was time for check out. My mother was traveling with us a little older in years and the stairs are hard for her.
Staff offered to help us when we went to check out since they realized that we did not have a way to utilize the carts with no elevator.
The ice machine did not work so we had to get and request ice from the restaurant, which was far away from our room. It would have been nice to have a bucket available to have filled instead of a cup at a time. (This did not affect our stay or our experience just something to mention)
We would certainly stay again, but request a room that was more accessible.

Leisure Family

8/10

Excellent

20 Jul 2025

Peter

Nice hotel that’s convenient to the highway.

Leisure Family

10/10

Exceptional

17 Jul 2025

Angela

Large family room and the boys LOVED the pool!

Leisure Family

8/10

Excellent

26 Jun 2025

Kim

Nice for quick access to freeway.

Older hotel. A/C did not cool room very well. Pools were nice. Area is very secluded and quiet.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Stephen

We really enjoyed the outdoor pool and the family room was very large and two floors

Leisure Family

10/10

Exceptional

19 May 2025

Mike

Friendly staff, older property but kept clean. Not close to a city centre.

8/10

Excellent

22 Dec 2024

Anand

Its best if you are visiting the SAP office

Business

10/10

Exceptional

15 Dec 2024

Mudassar

excellent staff and facilities

Leisure Family

8/10

Excellent

20 Nov 2024

David

Our stay was great

Leisure Family

10/10

Exceptional

25 Oct 2024

David

staff were always friendly and helpful

10/10

Exceptional

22 Aug 2024

Caroline

Great hotel, comfortable room.

Leisure Partner

6/10

Pleasant

24 Jul 2024

Martin

Reason for staying? - SAP is just over the field

Sorry to say but the hotel and it's furniture and amenities are very dated. There was also a bit too much dust in my room in various places. I felt like in the hotel from \"The Shining\", especially in the corridors :)
Still, are you visiting SAP and just need place to sleep? It's ok.

Business

10/10

Exceptional

19 Jun 2024

Eirik

Perfect hotel for our family of five, nice large rooms, good breakfast, friendly staff that spoke multiple languages and a good location close to the main roads with a nice walk into Woldorf for dinner. Thank you staff!!

Leisure Family

10/10

Exceptional

10 Jun 2024

ROBERT

Great Value

Leisure Self

10/10

Exceptional

07 Jun 2024

Joris

Great place to get away from bicycling through the Kraichgau hills. We attended the region’s IRONMAN and therefore the spa facilities and breakfast provided were optimal conditions to prepare ourselves on the race. The scenery in the vicinity is quite ordinary, but nearby cities and monuments are worth seeing and enjoyable.

10/10

Exceptional

30 Apr 2024

Isla

The property was easy to find. Room had mini fridge, nice interior as wellas bathroom. Breakfast was great !

Leisure Partner

8/10

Excellent

01 Jan 2024

Skander

Interesting price next to Heidelberg

10/10

Exceptional

01 Jan 2024

Valerie

Leisure Family

8/10

Excellent

01 Sep 2023

Amanda

Nice hotel

Hotel was very nice, but poor vegetarian choice in restaurant. The gemuse curry was Luke warm ….. so a disappointment. However the staff were very pleasant. Also the bar was closed off for some reason. Despite the food the hotel was very nice.

Partner

8/10

Excellent

25 Aug 2023

Christoph

Perfectly located for Hockenheimring

Leisure Family

8/10

Excellent

24 Aug 2023

andrew

We wanted to see Heidleberg and found the Leonardo an easy place to find, park and relax in at the end of a hot day.
Great barman by the pool, friendly staff at breakfast time.
Happy staff at reception!

Leisure Family

8/10

Excellent

09 Aug 2023

Christopher

It was a very nice hotel and the room was excellent. The pool and fitness areas were all excellent as well. The only criticism was that the bar was not open at all and the breakfast was very busy. On the whole a very nice hotel and would be very happy to stay again.

Leisure Family

10/10

Exceptional

27 Jul 2023

Victor M.

Wonderful hotel

Although the hotel clearly has some age, it is clearly being kept up very clean and welcoming to its visitors. The room was very comfortable and the bed was perfect. The A/C cooled very well although at times it was a bit noisy. My biggest issue was the Wi-fi as it had a poor signal, but my room was very far away from the main building and that probably had much to do with the weak signal. The staff was very helpful and always had a great smile to share with its visitors. They clearly enjoy working there. All in all, I would recommend this hotel and certainly will use it again if I am in this area.

Partner

10/10

Exceptional

10 Jul 2023

Marta

Perfect with children. We had a very large suite for a really convenient price

8/10

Excellent

21 Jun 2023

robert

A bit out of the way, but otherwise fine

Nice enough hotel but location meant a car trip to do anything. That said, staff were very good and friendly and the beds were comfy. Not ever so \"up to date\" decor wise as it were, but worth the money paid. Perfectly acceptable in its price range.

Friends_and_family Friends

4/10

Poor

18 Dec 2022

Manish

The room was not well maintained.. broken toilet seat, refrigerator didn’t work and was cramped for 3 beds unlike the room we go last time. Looked old and not kept well.

Breakfast was very basic and bad on quality . It was much much better when we stayed there in September

Business_and_leisure Family_with_children

6/10

Pleasant

05 Oct 2022

Jorge R

Not recommended hotel

Old and too big, Not ver y clean. We had to ask to change room because one noisy neighbor and the other one’s barking dog.
While complaining about it 2 other guests were complaining about the same problem. Too many dogs in the dining room.

Partner

10/10

Exceptional

11 Aug 2022

Duane

Leisure Self

8/10

Excellent

24 Jul 2022

Emelina

Friends_and_family Family

8/10

Excellent

30 May 2022

Nigel

Good value, would stay here again

A nice hotel to stay in. The room was very spacious, I was impressed by the size of it. Having a small fridge in the room was also a bonus. We appreciated the free water, coffee/tea in the room. The outdoor and indoor pool were both very nice. We didn't eat at the hotel so I can't comment on that. The hotel is a little old-fashioned in it's styling, but that wasn't something that really bothered us. The nearby town is only just over 10mins walk away, and there are quite a few restaurants to choose from there. The surrounding area is also very pretty, I went out for a 10k run and really enjoyed running through fields and forests and by a small lake. My only complaint is that we stayed for 3 nights, and on both the second and third day our key cards had been de-activated at midday as if we were checking out that day so we had to go back to reception and the get the key cards activated again, which was a little bit annoying. But the hotel was very good value for money, so I can forgive this slight issue. We would stay here again if we are back in the area.

Partner

10/10

Exceptional

18 Sep 2021

Abdulrahman

Nice sea salt soap

We had to take our luggage to our rooms which was dissapponting. But the hotel was super clean and i liked the sea salt soap they offer at the bathroom.

Friends_and_family Family

10/10

Exceptional

08 Jul 2021

Verified traveler

Well worth a visit

Excellent service from the staff, especially Sofíe.

Friends_and_family Family

10/10

Exceptional

09 Oct 2020

Ardra

leonardo hotel was very classic. We stayed in the maisonette room, which my girls loved, because it was like a loft apartment. Breakfast was delicious as well. I liked that they had an almond milk option, because my 5 year old is allergic to all dairy. Most hotels o my offer cows milk. The staff was great and although it was a German holiday (everything was closed except a döner shop), the city of Walldorf is about 3 minutes away if you need to grab a few things from the store or catch a restaurant. If you like to hike, there are plenty of trails in the area as well. Picturesque town. Heidelberg about 15 minutes away.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2020

Roman

Very good hotel right by the motorway

Friends_and_family Family

6/10

Pleasant

23 Nov 2019

Verified traveler

Location, location, location

A some what depressing business hotel only there in order to be close to SAP HQ. Nothing particular wrong, but could do with a renovation. The restaurant was ok with friendly staff, but a bit pricey.

Business

6/10

Pleasant

19 Nov 2019

JAMES

The room was nice, but the bathroom was not that clean and two lamps didn't work.

Partner

8/10

Excellent

13 Oct 2019

Verified traveler

Good value when travelling by car

Spacious rooms and free parking. Breakfast could be better as well as cleanliness in the rooms. However, convenient location on the Heidelberg edge, especially when travelling by car. The pool and sauna was good, minigym only for runners, no mass building machines.

Business

8/10

Excellent

11 Sep 2019

Kolya

Great deal for the money, BUT

Overall the stay was very good, however, houskeeping should be a little bit more detail oriented. Hard to reach spots in the bathroom were a tad moldy, coffee and water was never restocked.

Business

10/10

Exceptional

08 Sep 2019

Tony

Great breakfast, very quiet, lovely bed not too far away from everything in town

Leisure Partner

10/10

Exceptional

23 May 2019

Didi

Nice comfortable hotel with good food!

From check in to check out we had a pleasant time. Check in was easy and fast, they have fruit water, candies and apples in the lobby. Our room, we had a suite, was big especially for Germany! My bed and the bathroom with the shower & tub were upstairs. There was a half bathroom downstairs. Our son slept on the fold out sofa. The room was clean and well kept. There were two things we didn't like. The first was: when the couch was out as a bed there wasn't enough chairs for us to sit in and there was no table. There is a small desk and a couple of end tables. The second was: we heard a thumping noise that kept happening till about 3 am. We didn't say anything to the staff, we just put on our noise machine and went to bed. We ate at the hotel restaurant and the food was good. Check out was easy and quick. We would stay here again!

Family

6/10

Pleasant

23 Apr 2019

Verified traveler

Convenient for SAP business trips

The hotel is very convenient for SAP business trips. The staff are friendly and check-in was efficient. The restaurant, pool and facilities are nice. However, the rooms need to be renovated. Several times I've stayed here and felt that the bathroom was not cleaned properly, no toilet paper etc.

10/10

Exceptional

26 Mar 2019

Lmw

Great stay. No public transportation. Great location if you have a car.

Friends_and_family Family_with_children

10/10

Exceptional

02 Nov 2018

mr f a mamend

Very good hotel and comfortable

Very clean hotel and customer service was very good

8/10

Excellent

05 Sep 2018

James Andrew

Relaxing stopover

Great place to stop over -- and fabulous pools (both indoors and outdoors).

Partner

10/10

Exceptional

30 Aug 2018

Everything was good. Spacious rooms. Parking on site

10/10

Exceptional

21 Aug 2018

chris

back for 4th stay

4th time at hotel and perfect as ever, even upgraded to a suite

8/10

Excellent

25 Jul 2018

Verified traveler

Good hotel location. Great food and service. This particular room was a bit tired though.

10/10

Exceptional

13 Jul 2018

David

Close to the highway, facility just as advertised. Comfortable beds and quiet enough to sleep.

8/10

Excellent

10 Jun 2018

Michael

Lovely place.

Friendly staff, well appointed rooms and a beautiful area. The Maisonette suites are particularly nice. They do have stairs though, so avoid the suites if you have mobility problems.

8/10

Excellent

04 Jun 2018

Verified traveler

Rooms are good. The breakfast buffet is nice. Seem to be understaffed.
It is a convenient location for my business there.
Not much around it.

10/10

Exceptional

22 Nov 2017

Michael

Nice quiet place near SAP

10/10

Exceptional

12 Oct 2017

Todd

A great hotel at a good rate.

Partner

6/10

Pleasant

11 Sep 2017

Heide

Hot!

The AC did not work, we were so hot in that room! The room was really nice, but the shower was plugged with hair. Little details matter a lot!

4/10

Poor

24 Aug 2017

Verified traveler

Tennis court

The tennis court was derelict. But the shift manager said it was playable. Rubbish!

2/10

Poor

23 Jul 2017

ABEL

Stay elsewhere for the price

So check in took forever, they could not locate my reservation.

AC in room did not work, and the bed sheets has mold on them.

Partner

10/10

Exceptional

25 Jun 2017

Mohammad

A relaxing experience (and my wife is happy!)

My wife, my boy and I stayed in Leonardo Hotel (in Walldorf) for a night and really enjoyed the whole experience, including the nice breakfast and the free pool. I really suggest it.

Family

10/10

Exceptional

04 Jan 2017

Andrea

Nice Hotel near to city centre and SAP Offices

I stopped overnight during a trip to Italy to meet with colleagues. Unfortunately it was December and all the al fresco amenities were closed but I was able to enjoy the bar.
This hotel is conveniently located near SAP Offices, city enter and the motorway.
I will book again in my future stays in Walldorf.

2/10

Poor

29 Sep 2016

Shafiq

Understaffed and poor wifi

Terrible, extremely understaffed.

Apparently there has been a change in mgmt a couple of months ago.

There were 4 front of house staff in total one evening. The wifi was very hard to maintain a signal on. Even in different locations of the hotel.

Took 30 min to get our order taken for the evening meal, then another 40 to actually get our food.

Pretty bad for a business stay

10/10

Exceptional

09 Sep 2016

Vikram

Good Hotel in a sleepy town

Hotel is pretty decent and has all to offer, the rooms are clean, big and spacious with all amenities you would expect

8/10

Excellent

02 Aug 2016

Kevin

enjoyed our stay, we stayed here for the grand prix and its very close to circuit, beds were a bit on the hard side, staff were very friendly, refrigerator than a mini bar was always a good idea as you can store the goods you want and not pay over the odds,

Partner

10/10

Exceptional

15 May 2016

Verified traveler

Near the SAP office

It's a nice hotel. Very convenient for meetings in Walldorf.

8/10

Excellent

07 Feb 2016

Verified traveler

Fine for a short stay

I used this as a base for my recent visit to SAP headquarters, it's very close indeed which was ideal.

On arrival I found water, with compliments along with a couple of nice chocolates in the room, which is always a nice touch. The room was very spacious and the bed comfortable.

If there was a let down it was due to the lack of surrounding facilities. You can't walk to any restaurant near by, there is nothing around it. The food is good though, but you'd soon get bored of the same stuff.

Also the other letdown was that the water, chocolate and shower gels were not replaced after day one. That would have been nicer.

All minor details, I had a pleasant stay, the staff were very friendly indeed and I'd stay again.

8/10

Excellent

05 Feb 2016

Anand

Ideal for meetings at SAP

Close to the SAP office. Functional + value for money.

6/10

Pleasant

16 Jan 2016

Trish

Hotel not in Heidelberg

The hotel is too far from Heidelberg even though it is advertised as Heidelberg /Wallforf. We didn't realise Wallsorf was a long way outside Heidelberg.

10/10

Exceptional

12 Jan 2016

JOHN

Excellent customer experience l

Excellent staff the gentleman who checked me in was brilliant professional and extremely helpful excellent customer service and more importantly excellent customer experience

John Edington Psychology of Leadership Mastery

4/10

Poor

11 Nov 2015

Burak

Average stay.

The staff were very nice and very helpful. Unfortunately the room was extremely disappointing. We arrived late, after a long day of business and just wanted to get to the room and sleep. Leonardo Hotels are usually very nice and modern, but I think that only the rooms in the section closest to the lobby are modern (saw it when I walked passed the open doors when the housekeeping were inside). Our room, however, was a different story: The room had ladybugs inside, and I couldn't figure out why at first...but then I realised it was because the air conditioning did not work at all, and the room had NO VENTILATION whatsoever. So we had to open he window and curtain all night long. So of course, now I knew how the bugs got in. We had a pretty bad sleep that night before a long drive home, due to the outside noise and the sunlight.

8/10

Excellent

03 Oct 2015

Ian

Nice hotel, slightly inconvenient location

Clean and comfortable as always.

8/10

Excellent

26 Sep 2015

Verified traveler

Close to Heidelberg

Nice hotel in Walldorf, close to Heidelberg. Spacious room with big bath. Nice place, expensive breakfast.

10/10

Exceptional

12 Aug 2015

chris

Perfect hotel

2nd time of staying there as perfect as ever, staff go out of there way to help you and always smiling would recommend this hotel to any o e

10/10

Exceptional

15 Jul 2015

MADELINE

A very satisfied traveler!

It was wonderful, the meals were delicious but expensive. It is quiet, there is an indoor and outdoor pool. The whole staff is outstanding. I was having problems with my Apple and Marcel was extremely helpful to me several times, thank you. It is the topof my list of hotels.

Partner

8/10

Excellent

25 May 2015

Adrian

Hotel Leonardo

A leisure weekend break,enjoying two local museums and a rock concert.
The hotel was easy to find and suited our needs perfectly.

Partner

6/10

Pleasant

28 Apr 2015

John

Good hotel for SAP...but maybe not for sleep

Excellent location for SAP. About a 10-15 minute walk into the offices. I can't comment about the food but 20 euro for the breakfast is steep. Quality is OK.

What lets this hotel down is the quality of the pillows. I know this sounds a little daft but it crops up in other reviews and was a gripe of colleagues staying at the same hotel. They are just really, really poor. Offering no support at all. They're the type of pillows you try and fold in half.

The air conditioning was pretty ancient and ineffective. There are also radios in the room but that look a little like CB radio units you might find in Smoky and the Bandit.

The WiFi is horrific. You will barely get the login page.

Staff are very pleasant and the hotel is clean. It's just a little dated.

4/10

Poor

28 Nov 2014

Verified traveler

If there are no other choices...

This is the old Holiday Inn near SAP HQ in Walldorf. I didn’t stay here when it was the Holiday Inn, so don't know if it was better or worse.

You’ll need a car if staying here. Walking to or from Walldorf/SAP from this hotel would be quite difficult on foot and potentially dangerous unless you took a long detour.

On checking in the receptionist was very friendly and helpful. For some bizarre reason the escalator is on the other end of the hotel to the main entrance and reception, so if you have lots of luggage be prepared for a workout when you arrive and when you leave because there is no one there to help!

The room I was put in was in desperate need of being refurbished. It was like something from a bad 70s B-movie. The pictures on the website are misleading, my room DID NOT look like that.

My room smelled really bad and was too hot (even in mid November). The aircon unit which looked like it had been installed by a moron several decades ago didn't work but instead made a loud noise and half heartedly churned the already hot air around the room with all of the blowing power of an asthmatic ant after carrying some heavy shopping, so I opened the window, my room came with an uninterrupted view of the number 5 Autobahn so I had to decide between hot and smelly or cooler and noisy.

On a positive note, the food I had from room service was quite good

8/10

Excellent

01 Oct 2014

david

Finding Leonardo

Hotel was good value when we found it! The Leonardo has two hotels - one in Heidelberg and one in Waldorf. After driving to the one in Heidelberg we were told that we were booked at nearby Waldorf. Unfortunately we were given wrong directions by the desk staff and took an hour to find it.

Partner

8/10

Excellent

22 Sep 2014

Verified traveler

nice hotel close to hockenheim

not as close to Speyer cathedral as Expedia write up would have you believe but it was easy to find, off the motorway and had a great restaurant and bar. If you want to be in a hotel where you can walk to the nearest shops and restaurants, this is not for you, but in every other way it was convenient and what we needed.

8/10

Excellent

04 Jun 2014

Family

Excellent for families

Our stay at Leonardo hotel in Walldorf was very pleasant and we have fond memories.
Rooms had a lovely decore and good size.
Friendly staff and spacious car park.
The indoor pool and sauna is a real bonus for families with children.
Thank you Leonardo

4/10

Poor

21 May 2014

Mark

Good location, comfy bed/pillows, TV but...

Unfortunately I was travelling in a very busy period. Mannheim was booked solid so I booked a hotel 20 minutes south. The hotel was easy to find and parking also easy. My room was a smokers room and no other was offered, the room and all its furnishings stank and the WiFi could not be found. The curtains were a little on the light side with no black outs. Good points: easy to find, good food, good service, comfy bed/pillows, comfy chair, every TV channel available for us foreigners!

8/10

Excellent

09 Mar 2014

Verified traveler

Nice

Shocking to discover that there are still 4* hotels in the 21st century that charge for WiFi Internet access. Also I climbed into the shower in the morning to discover that the soap dispenser was empty. Otherwise, the breakfast is very good, the pool facilities are nice, free parking, room is big and relatively modern, and it's a stone's throw away from the SAP offices. As soon as they offer free (or at least affordable) Internet, I'll gladly stay there again.

6/10

Pleasant

20 Nov 2013

Verified traveler

All was fine - a typical business hotel.

Wifi didnt work and couldnt be resolved despite several attempts.

8/10

Excellent

29 Sep 2013

Verified traveler

Quiet place

It is located in the suburb of Heidelberg. The buffet is good.

10/10

Exceptional

02 Sep 2013

Gary

Excellent hotel at a bargain price! All facilities and inexpensive restaurant.

4/10

Poor

07 Jul 2013

hera

Smell the room, facility is very old ..

No restaurant is in nearby, swimming pool has chemical smell and all facility is so old..
I don' t want to recommend anybody..

6/10

Pleasant

12 May 2013

Armeen

OK for Walldorf hotel

If you have to stay near SAP headquarters this is basically your only choice. Price is reasonable but it is just a mediocre hotel. Not horrible but not great. Nothing around the vicinity. The key thing going for this hotel is just 5 minutes walk to SAP.

10/10

Exceptional

31 Jan 2013

Ania

Nice place to stay after a long driving!

We stayed in this hotel with my husband in our way to and from The Hague - Milan. It was the perfect place to stay after 6 hours driving. For us it was just in the middle of our journey and right next to the highway, so it was perfect. The room was comfortable and clean. The breakfast and dinner were though very overpriced, but the food was nice. Internet prices are just crazy! If you are traveling, need to place to rest and just decide to eat somewhere else (and can live without internet for a night), then this is just the perfect hotel...I would not recommended for a visit to Heidelberg though, it is a bit to far for it.

6/10

Pleasant

21 Dec 2012

Niecey

Not bad with an internet deal and a short stay.

It was okay the sheets and towels were hard they could use fabric softener. The hall light was out in the room. The parking lot was iced over and they didn't have salt in the parking lot to help melt the snow or ice.

Family

8/10

Excellent

06 Dec 2012

Verified traveler

Very Good stay for Business

Overall was very good experience but expensive and far away from shops and services

10/10

Exceptional

29 Aug 2012

Family

Convenient location

We stayed during a trip back to the UK from Austria. The hotel was very conveniently located, close to the motorway. The room and beds were very comfortable and the staff were friendly, cheerful and very helpful.The indoor pool was closed, but the outdoor one was open and most welcome for a swim late in the afternoon. We will definitely stay there again.

8/10

Excellent

06 Aug 2012

John

Good stay but obscenely priced internet and breakf

The hotel was overall clean and comfortable while being reasonably priced . Two of the three floors we undergoing major renovation but our room was unaffected. My only complaints are the Internet and breakfast. They require 17 euros for an Internet connection. I paid 26 euros because I connected 2 devices, absolutely obscene. Breakfast was vastly overpriced at 20 euros for a mediocre hotel breakfast.. If you don't need the Internet or breakfast the hotel is a fine place to stay. The neighboring town of Walldorf is not worth a stop in itself but is a decent place to walk around in the evening and have dinner and a drink. For runners/walkers there are decent road/trails behind the hotel in the cornfields.

Family

8/10

Excellent

24 Jul 2012

Mom

Good family hotel

Family vacation of 2 adults and 2 teenagers. Location was close to the area we wanted to visit. Easy on and off. Staff was very pleasant. Restaurant/lounge was very good. Excellent hamburgers! Enjoyable stay overall.

8/10

Excellent

21 Jul 2012

Not a local

Family vacation

Very nice hotel and staff was very friendly. Only issue is location. Convenient to SAP but a little far from Heidelberg. Not much around to do.

Family

8/10

Excellent

30 Jun 2012

Verified traveler

one annoying matter

The hotel in general was fine, which was expected given its price. I found it annoying however that Holiday Inn charges to use Internet. In this era of widespread availability of Internet service, corporate management at HI should enter the 21st century and make the decision to provide free Internet to customers.

Family