Name: Staycity Aparthotels - Heidelberg
Address: Speyerer Strasse 7-9, Heidelberg, 69115, DE

8/10

Excellent

23 Jul 2026

Boris

Staff and room layout/appliances

10/10

Exceptional

20 Jul 2026

Amber

This was a great place to stay and close to public transport

Family

8/10

Excellent

16 Jun 2026

Yun

Clean and well maintained facility. Nice staff.
The app based laundry did not work and could not do the laundry while staying there.

Friends

8/10

Excellent

07 Jun 2026

Bethany

Our room was clean and very inviting. We were surprised to find a fridge, stove, and dishwasher! We also appreciated the small store in the lobby to buy drinks and snacks. It was walkable from the main train station. We really enjoyed staying here and I highly recommend it to others for a nice, affordable place to stay.

Family

8/10

Excellent

31 May 2026

Ian

Was a really nice apartment hotel about 10-15 mins walk from the railway station. We didn’t walk to the old town because of the heat (29 C) but the tram was convenient enough and the 717 bus outside took us to Schweizingen which was well worth the visit. Would have given a 10/10 but for the a/c being out of operation in the whole hotel for the 3 nights we were there and our room was very hot and uncomfortable with just a small window opening in full sun. It was disappointing the the fault wasn’t fixed the same day though we did see some fans being issued as we were leaving.

Partner

10/10

Exceptional

27 May 2026

Sidney

Excellent staff, well managed property. The gym was quite adequate, especially with the use of free weights which make it my go-to hotel when visiting Wurzburg

Partner

6/10

Pleasant

16 Mar 2026

Dries

The room was clean but there were some things I would've expected to be better. I got an upgrade to an apartment instead of a studio. In this apartment there were multiple things that were not working well. Like the dishwasher never really washed the dishes and randomly shut off and turn on again. The airco was also not working properly, even at the lowest temperature it did not really cool down the room. I've been here before in a studio and then my experience as a lot better. So I think it will probably be an issue of this specific apartment. The rest of the stay was fine. Good breakfast and lovely staff

Business

10/10

Exceptional

28 Dec 2025

Seoknam

체크인 과정에서 담당자 부재로 약간 기다리기는 했으나 건물과 시설이 매우 깨끗했고, 4인 가족이 머무르기에 너무 편했습니다.

Leisure Family

10/10

Exceptional

26 Dec 2025

LISANDRA

Very spacious apartment. We traveled with adult children and each one had their own bathroom. Loved making our own breakfasts in our kitchens! I already have recommended this spot. The getting around we did have to drive as some of the trains near us were not running the days we went. Other than that we loved the space we rented 2 ' 2 bedroom apartments

Leisure Family

8/10

Excellent

20 Dec 2025

CHRISTIAN

Quiet room

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Andrew

From the moment we arrived at Staycity Apart, the staff were welcoming, helpful, organised and supportive. We arrived earlier than scheduled and they moved us into a double room which was prepared, so thank you for being supportive. The room, had everything you need, inclusive of a small kitchen, it was very clean, and the bed was comfortable. The bus/ tram connection was conveniently located outside the hotel, and the connections to the Altstadt, were quick and efficient.

Leisure Partner

8/10

Excellent

17 Nov 2025

Orlando

Excellent ubicatiobn

10/10

Exceptional

10 Nov 2025

Katie

Heated bathroom floors? At least mine felt heated. The room was great with the little kitchenette. Great breakfast. Close to the transit station. Very walkable.

Business_and_leisure Self

10/10

Exceptional

05 Nov 2025

Kurt

Very professional all the way around! I was very impressed by the housekeeping, the front desk staff, and the general manager.

Business Self

10/10

Exceptional

30 Oct 2025

Cody

Very clean clean hotel and the staff was very friendly.

10/10

Exceptional

16 Oct 2025

Nik

Room was perfect

Business_and_leisure Self

10/10

Exceptional

11 Oct 2025

Brett

Visitor from Seattle

The room was clean, good pillows and great location. Food options very close and train station a short walk.

Self

10/10

Exceptional

04 Oct 2025

Denise

Very spacious, clean and modern.

Leisure Self

6/10

Pleasant

23 Sep 2025

Parveen

Parking was a big draw back other than that it was a comfortable stay.

Leisure

10/10

Exceptional

21 Sep 2025

Yogesh

Room has kettle for heating water, mini kitchenette.

Leisure Self

10/10

Exceptional

19 Sep 2025

Neil

Good choice in Heidelberg

Only about 20 minute walk to the old town it was very convenient
The hotel itself was clean and modern. The staff were all excellent
We stayed for a couple of nights in one of the apartments which had everything you could possibly want

Partner

8/10

Excellent

21 Aug 2025

Volodymyr

Good hotel everything excellent.
Slight downer was the fact that after coming back the car park was full, even after I paid for three nights. Had to park in an industrial estate.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Ioana M

Location is a little remote if you want to visit the old town and the castle. I needed something close to the main station, that's why i picked it, but i had to travel 20-30 min with the bus to see the old town and the castle. But i wanted a coffee machine and a fridge and AC and i had them. The apt was nice, had pretty much all i needed, the bed was uncomfortable for me, tough mattress, but that can be subjective. Receptionist was nice too, offering early check in for free, as the room was ready when i got there around noon. All was good, just not excellent so i cant give 4 stars.

Leisure Self

8/10

Excellent

14 Aug 2025

Jason

ok

8/10

Excellent

29 Jun 2025

Martin

Very nice hotel in the center of the city. We stayed for one night since we joined a concert

Leisure Partner

10/10

Exceptional

23 Jun 2025

Vitol

Great Property, good location.

Although we only stayed overnight, the hotel was both convenient and comfortable, with a professional and pleasant staff, excellent parking and an overall comfortable feel. The room looked brand new, as did the rest of the property. The location was wonderful, easily accessible by car and only a few tram stops from old town. We would definitely stay here again.

Partner

8/10

Excellent

21 Jun 2025

Adrian

Loved the convenient feel of an apartment as we stayed in Heidelberg as it is equipped with things otherwise not found in regular hotel rooms (dishwasher, stove with appliances, etc).

Leisure Partner

6/10

Pleasant

15 Jun 2025

Alison

We asked for the safe to be opened as it had been locked and we asked for another pillow. We we told that the safe and the pillow would be sorted the next day however this never happened.

Partner

10/10

Exceptional

10 Jun 2025

Bradley

Very clean and quiet.
<10 min walk to Heidelberg Hbf train station.
Bed isn't super comfortable but you'll be too tired to care.

Leisure Partner

10/10

Exceptional

31 May 2025

John

Excellent base for visiting Heidelberg. Convenient for station and public transport. Hotel was super clean and very modern. Rooms are well equipped. Would definitely use again.

Leisure Family

8/10

Excellent

30 May 2025

Zafeirios

-Room was really clean and new.
-Friendly staff.
-Good facilities with well equipped lobby. We could play board games on rainy days.

-Room had a particular smell which was not bad, but bit strong
-Bit far from city centre if you prefer to walk
-Charge for parking space is €15, which I think was a bit much.

Partner

10/10

Exceptional

28 May 2025

Jessica

Excellent!

We had everything we needed. We rested well after long days of traveling. The amenities were exceptional and the breakfast was the best of all hotel meals I’ve ever experienced.

Friends_and_family Family

8/10

Excellent

23 May 2025

KHALED

Nice property.

Leisure Friends

10/10

Exceptional

21 May 2025

Ling

nice place. Far to old town.

Leisure Family

10/10

Exceptional

20 May 2025

Nigel

5 Star

Friendly check in. Had the room I booked ( 1 bedroom with balcony) but tried to “upgrade me to a 2 bedroom apartment without balcony! Offered free breakfast for one night but I refused and got 2 days free parking. I stuck to my original room choice and after some time they agreed.

Self

10/10

Exceptional

06 May 2025

Peter

.

Leisure Partner

6/10

Pleasant

04 May 2025

Pamela

The kitchenette was pointless. Too small to be of use. Bed was extremely uncomfortable. The pillows were paper thin. The toilet was separate from the bathroom. It was clean. There was no noise from outside or from other rooms, which was a real highlight. There is nothing good nearby. Just Burger King. Old town is a 30 minute walk.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Patti

Wonderful spot! Loved the kichenette.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Robert

Wonderful staff and great rooms

Wonderful stay. The staff were able to secure us an early check-in free of charge. The room was very comfortable and clean. The breakfast buffet is €17 Euros which is very affordable for the city. The staff were even kind enough to hold our bags after we checked out so we could explore the city before our train left without trouble. Will absolutely stay here again if back in Heidelberg.

Partner

10/10

Exceptional

08 Apr 2025

Ihab

Hervorragend!

10/10

Exceptional

01 Apr 2025

Hakan

Alles war perfekt.

Leisure Family_with_children

6/10

Pleasant

28 Mar 2025

Georgina

Too hot!!

8/10

Excellent

27 Mar 2025

Sonia

Good hotel but far from downtown. Takes about 20
Minute walk to downtown or need to take the bus or tran

10/10

Exceptional

29 Dec 2024

Jung A

Limited parking, parking fee 15 Euro/night

Leisure Family

10/10

Exceptional

28 Dec 2024

SUNG HSIEN

The hotel is pretty nice, with lovely kitchen and clean bedroom. I will recommend my friends to visit

Leisure Partner

4/10

Poor

13 Dec 2024

Sandy

There were three schools staying at the hotel and they were completely out of control. They ran around screaming and stomping until 2 am for 2 nights. After the first night I complained to management who assured me they were leaving that day - but were there running around all night again the next night. They clearly didn’t care about the other guests comfort as we were completely overrun by out of control teenagers.

The dirt and garbage under the sofa was also pretty disgusting.

Heading back to Heidelberg next week and I have cancelled my reservation and booked elsewhere.

Leisure Family

10/10

Exceptional

16 Nov 2024

Larry

Great place to stay with only a 10 minute walk to the train station.

10/10

Exceptional

03 Nov 2024

storm

Fantastic stay. Highly recommend. Rooms were clean, beds comfortable and the staff were great! Only downfall was the laundry service. Washing machine and dryer took a really long time which wasnt great with people waiting and only 1 available of each. Other than that the best stay weve had on pur holiday so far.k

Leisure Family

8/10

Excellent

16 Oct 2024

Kathy

Nice & clean

10/10

Exceptional

30 Sep 2024

Anas

This hotel is located at the very nice and quiet area . The staff is extremely nice and helpful.

Leisure Family

10/10

Exceptional

31 Aug 2024

Fernando

Very close to the train station, good price for a good clean hotel, I recommend it

10/10

Exceptional

24 Aug 2024

Filiberto

The property was very clean and the area was very quiet in the evening. Check in was quick and hassle free. And plenty of parking available.

Leisure Friends

10/10

Exceptional

16 Aug 2024

Jean

Nice outdoor area to relax and drink coffee or a nightcap.

Leisure Family

10/10

Exceptional

12 Aug 2024

john

Looks a newly renovated modern hotel.

Leisure Family

10/10

Exceptional

27 Jul 2024

Marvin

Rooms are great! Friendly staff and quick access to local attractions and transportation. I had a really good experience! Thanks.

Leisure Partner

6/10

Pleasant

26 Jul 2024

Trisha

The room was clean and comfortable with a nice kitchenette. We were counting on doing laundry at the facility as it was advertised on the listing, but the laundry facilities were out of service during our stay.

Leisure Friends

10/10

Exceptional

22 Jul 2024

Chih-Yung

Good

10/10

Exceptional

14 Jul 2024

Kristina

Having AC in the rooms was great, clean and comfortable room apartments.

Leisure Family

10/10

Exceptional

11 Jul 2024

Karen

Great Hotel

Great 3 days in Staycity. Good location in the New Town 10 minutes walk from central train station and near bus and tram stops for the Old Town.
Didn’t do breakfast (used Mandys Diner opposite one morning and good breakfast had!) but upgraded to Balcony Suite. Glad we did as fantastic, large comfortable room.
Overall an excellent stay in a clean, modern hotel.

Partner

10/10

Exceptional

10 Jul 2024

John

The property was very clean and the staff was very helpful and friendly. We were able to take the bus to all of the main attractions in Heidelberg as well as rent scooters nearby to get around. The A/C was also a huge plus! I would recommend this property to anybody visiting Heidelberg who is okay with a 10-15 minute commute to the Altstadt.

Leisure Family

10/10

Exceptional

08 Jul 2024

Christian

Traveled to here as a tourist from the United States.

Friendly staff, extremely clean, everyone spoke English well. Great location. Room had all the amenities I wanted (Fridge, Microwave, stove, etc…) Would visit again!

Leisure Family

10/10

Exceptional

30 Jun 2024

Eva

Really spacious and clean!

8/10

Excellent

29 Jun 2024

Sylwia

Very nice and clean property. Buffet breakfast was ver convenient in the morning.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2024

Magdalene

Out of town very good apartment hotel

Excellent apartment hotel with mini kitchen/studio type room. Rather tricky to navigate to as stranger to Heidelberg, lots of one way systems, tram no go areas, road works to negotiate. Once found car park behind hotel, definitely decided not moving til we left! But good bus service -33- into old town and university square areas from stop outside. VERY busy dual carriageway to get across on way back from town, could do with a pedestrian crossing much closer by. Car park and breakfast were pricier than normal additions to the bill, but breakfast very good. Room a decent size, good shower and comfy bed.

Partner

10/10

Exceptional

26 May 2024

Christian

Great hotel. Amazing room that came with fridge, stove and microwave. Staff were very friendly, helped with any questions and spoke English well.

Leisure Family

10/10

Exceptional

06 May 2024

Melanie

Very convenient to the train and tram.

Leisure Partner

10/10

Exceptional

02 May 2024

Helene

Great place to stay

Leisure Family

8/10

Excellent

28 Apr 2024

Verified traveler

Good location, clean and comfortable room.

Partner

10/10

Exceptional

14 Apr 2024

Tze Yi

Spacious, comfortable, clean and very close to main train station. Easy access to old town by bus or tram.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Andrew

Top service, clean and new

Excellent service. I left a tablet in my room and they called me to get my address, then mailed it to me a few days later. Hotel and room were also in top shape, super clean. I will definitely come back for my next trip to Heidelberg!

Self

8/10

Excellent

16 Jan 2024

Nauman

Business hotel away from the city

Smooth check-in. The room was on ground floor overlooking the parking but there was no noise. Clean & comfortable room. Breakfast was good but a little pricey @ Euro 16/person. 25 min by walk to city center but connected through tram 22 which takes only 8 min to the city center.

Friends_and_family Friends

8/10

Excellent

28 Dec 2023

Aditya

We booked 2-studios and I was expecting both to be the same. The bigger room was without kitchen and the second one was smaller but with kitchen. Unfortunately, both the studios were located not only on different floors but also have different accesses either with lifts or stairs. They were located on 2-different buildings which were connected through a passage. Apart from that, rooms were clean. Toilet has no wash basin which doesn’t look logically correct. There are plenty of parking with an additional charges of 15 euros. Overall, it was a comfortable stay/

Friends_and_family Family

10/10

Exceptional

27 Oct 2023

John

It was convenient to both the train station and car rental which is why we booked it.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Robert

Great use of space and function! Clean!

10/10

Exceptional

12 Oct 2023

Krishna

Fantastic. Was given a suite as they did not have the smaller rooms available.

Business Self

10/10

Exceptional

30 Sep 2023

Jean

Friendly staff, clean rooms, and breakfast was a great value.

Leisure Family

10/10

Exceptional

06 Aug 2023

Lala

Clean and big rooms with super comfortable beds. Location is so close to Heidelberg train station. Staff ate so kind and will help with anything thry can.

Leisure Family

8/10

Excellent

02 Aug 2023

Bjoern

Good hotel for the money. Far from the historic town

Leisure Partner

10/10

Exceptional

01 Aug 2023

Dagmar

I stayed there for 5 days and absolutely enjoyed my stay. It's very convenient to get everywhere quick via public transport. It's also not that far to walk downtown. It was very clean, staff were excellent and I was amazed how quiet it was. Lovely ambience. I will definitely stay there again.

Leisure Self

10/10

Exceptional

27 Jun 2023

Pat

Clean, quiet, modern, next to bus route. Back patio comfortable to sit and relax. 24 hour service. Upgraded room with kitchette. Hotel about a 10 min bus ride from old quarter. Parking on site. A very happy find. Reasonable price.

Leisure Partner

4/10

Poor

22 May 2023

Younguk

No organized yet, no room cleaning service available for 5 days, but it was cleaned.

Leisure Family

10/10

Exceptional

31 Aug 2022

Verified traveler

Friendly and pleasant stay

Very clean , efficient room setting , friendly staff and near old town centre . Price is reasonable .

Partner

10/10

Exceptional

27 Aug 2022

Isagani

New and clean.

Leisure Partner

6/10

Pleasant

08 Aug 2022

Susana

Hotel Acceptable, but Parking Paid with a twist…

The hotel is new, clean, comfortable, and the rooms have a decent size. It is an Ok selection if you just stay for a couple of nights. The downside is the hotel Parking policy, where you are required to pay upfront, but in case you arrive late in the evening and the hotel has many guests with cars, you may end up parking your car on the street or in the vicinity, even with a paid parking for 2 nights. The hotel should install smart parking systems based on reservation and Maximum availability spaces, to avoid Parking overbooking. In my case I requested a refund for the parking, since I had to park my car outside the hotel in a sketchy area, and I got my refund. These small issues can really damage your staying and your perception of the hotel.

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Peter

Very good - great breakfast

Partner

10/10

Exceptional

03 Jul 2022

Andrei

Responsive and helpful Management

Business Self

6/10

Pleasant

23 Jun 2022

Ross

A useful transit hotel

This hotel is billed as an apartment, but my room was more like a standard hotel room - except that it had a small refrigerator (no kitchen) that didn't work properly! The hotel is quite some distance from the old town, but public transport is nearby. It is relatively easy to reach the hotel from the highway.

Business

10/10

Exceptional

06 Jun 2022

ABDALLA

All clean and close to city center

Business Self

8/10

Excellent

30 May 2022

Mirjam

Prima middenklasse hotel. Openbaar vervoer goed bereikbaar. Auto gemakkelijk bij het hotel parkeren. Ontbijt iets minder in kwaliteit dan dat we gewend zijn in Duitsland maar oké.

Leisure Partner

4/10

Poor

24 May 2022

SungUk

Hotel itself was clean and tidy. However was very angry with their lack service mind. I was asking on site laundry facility at around 10pm to one of female staff and she said 4th floor. So I went up to 4th floor with my heavy laundry after 10days of my trip but could not find it. I called my son and asked him to go to her and ask front desk again as there is no telephone in the room. My son called me back and there is laundry room on 4th floor. I searched whole floor three times but nothing. I checked the hotel facility on the website and it says there is laundry facility. I went down again and luckily there was new staff in front desk as the time was already 12:00midnight. I told him that I could not find the laundry room at 4th floor and he said it is ion the 4th floor but in different entrance i have to go which means different building. It was the worst night during my trip this time.

Leisure Family

8/10

Excellent

19 May 2022

David

Fast and easy

Got upgrade to suite! Very nice and fast service hotel.

Business

10/10

Exceptional

09 Apr 2022

Horst

Purpose-driven

Affordable property close to transportation hub. Front desk personnel extremely friendly. The hotel does not have a scenic view, if a view is important. However, our trip served a specific family purpose so it was perfect for us. Rented a small apartment (kitchen/sitting room, bathroom, bedroom). Unbeatable price for the afforded space. Read the instructions clearly posted in the room to familiarize yourself with service provided. Parking and breakfast are additional expenses. Would stay there again.

Friends_and_family Family

8/10

Excellent

27 Mar 2022

Chun On Andy

Everything is fine and easy. Just the car park has a charge of Euro 15 per 24 hours. There’s no other options for 12 hours etc. But its such a nice carpark to safely park your car.

Partner

8/10

Excellent

04 Jan 2022

Edgar

The hotel was big and parking was easy. The room was spacious and had a nice kitchenette. There was no phone in the room, so I had to use my own phone to contact reception. There was a problem with the stove top, I called and the tech showed up in less than 5 min and fixed it. I want to thank Antonia as she was very helpful in assisting me. My stay was very comfortable and pleasant.

Leisure Self

10/10

Exceptional

13 Nov 2021

Austin

This was by far the best staff! I can't say enough good things about the people that worked there. Very convenient location. Nice rooms. Pillows aren't the best. I was even able to wash my clothes at the hotel. But once again... what wonderful staff

Business

8/10

Excellent

26 Oct 2021

Ashily

Great experience!

I honestly expect less because of tye price but was well pleasantly surprised! Great staff, clean great accommodation, overall great atmosphere!!

Friends_and_family Friends

10/10

Exceptional

25 Oct 2021

Michael

Good stay.

Good service, good room.

Partner

10/10

Exceptional

23 Oct 2021

Sanjay

A most excellent hotel

A really excellent hotel, the staff went out of their way to make me feel welcomed and valued, always happy and smiling and we had great rapport.
No request was too much, this is what you call service par excellence, will be happy to go back next summer.
Very close to all transport links.

Self

8/10

Excellent

09 Sep 2021

Tannous

The room was good, the bed was comfortable and there was a coffee machine in the room

Friends_and_family Friends

10/10

Exceptional

07 Aug 2021

mark

Excellent hotel good location great staff. Look forward to returning