Name: Premier Inn Edinburgh (South Queensferry)
Address: Builyeon Road South Queensferry, Edinburgh, EH30 9YJ, GB

6/10

Pleasant

27 Jul 2026

Anna Marie

The room had a strange smell to it and it could have been cleaner. Wifi was said to be provided but didn’t work but you could access reasonable wifi by paying more …. I find that wild. The actual sheet on the bed was a mattress protector with no actual fitted sheet …. I asked about this at the front desk and they said this was standard … the quality of the property didn’t match what we paid

10/10

Exceptional

25 Jul 2026

Lori

We were very impressed with the hotel amenities, cleanliness and very helpful staff. We had both dinner and breakfast in the restaurant, and they were both delicious and had lots of options.

10/10

Exceptional

19 Jul 2026

Tracy

Wonderful staff, great restaurant attached to hotel. Next to gas station and fast food. Outside along parking lots had a lot of litter. Overall great for a what I needed.

Self

2/10

Poor

16 Jul 2026

xiang

Avoid this hotel if cleanliness is important to you.

We stayed at The premier inn Edinburgh (South Queensferry) for two nights. During our stay, we discovered what appeared to be extensive mould in our room. Our young daughter had already touched and played with the affected area before we realized what it was, which left us genuinely concerned about potential health risks.

What disappointed us even more was how the issue was handled. When I reported it to the front desk, I was told, \"Just wipe it off, you'll be fine.\" I then asked whether she would like to see the photos I had taken, and her response was simply, \"No.\" There was no apparent concern, no effort to inspect the room immediately, and no interest in reviewing the evidence.

This is not the level of cleanliness or customer service I expect from a Premier Inn property. Visible mould should be treated as a serious maintenance and guest safety issue, not dismissed with a suggestion to wipe it away.

I have since escalated the matter directly to City of Edinburgh Council, Premier inn guest service office and provided photographs. I sincerely hope the hotel conducts a thorough inspection and addresses the issue before other guests, especially families with young children, are placed in the same situation.

Based on my experience, stay away from this property.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Todd

Decent hotel with friendly staff. Parking lot was very full but we managed to get parking for both nights & so many fire doors which made it difficult bringing our luggage and baby gear in. But overall good for amount spent.

Family_with_children

8/10

Excellent

11 Jul 2026

Prasenjit

Avoid rooms over kitchen in summer due to odour and heat. First night was bad, we asked for a change next morning- staff accommodated our request and all was good thereafter.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Abhijit

Avoid rooms located above the kitchen in summer when you have to keep the windows open - room can get hot and smelly. Access to breakfast room from Gr Floor is from outside the building. Breakfast is fab!! Staff v helpful. More than adequate parking.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Robert

The room was clean. The staff was helpful. The breakfast was excellent.

Family_with_children

8/10

Excellent

26 Jun 2026

Lorelei

This was a great hotel to stay at when we needed to fly out of Edinburgh airport the next morning. Clean and comfortable!

Family

8/10

Excellent

26 Jun 2026

John

No airport shuttle.

Partner

4/10

Poor

25 Jun 2026

MARINA

No airconditioning, fan supplied. Full breakfast changed to continental, no food/dinner and no access to bar. I had trouble sleeping as the fan noise kept me awake. No phone in room and so early morning wake up call. I had to get up at 3.45 am and my request that someone knock in my door was declined due to it disturbing other guests. Hair dryer was on the way out. What was good was the size of the room, the bed and parking. I spent most of the evening at McDonald’s next door drinking cold drinks and the air conditioning. This was day two of a heatwave on 24 June. I chose the hotel as it was close to the airport but if I’d known about no food and no airconditioning I would not have stayed there.

Self

10/10

Exceptional

18 Jun 2026

Tanya

Location was great

Family

10/10

Exceptional

14 Jun 2026

Asko

Simple, clean, affiliated with a great restaurant, full Scottish breakfast, which I loved.

8/10

Excellent

31 May 2026

Barbara

It gets the job done. Especially if you are catching a flight. Location is great in that the airport is like a 10 minute drive, and there is a Mc Donalds and gas station right next door, so super convenient to \"grab and go\". Staff was nice and the room was fine. Although... our room did kinda smell like R. Kelly's sheets....I don't want to know why.

Partner

10/10

Exceptional

27 May 2026

Ryan

It was an excellently kept property. We were very comfortable in it.

Family

10/10

Exceptional

16 May 2026

Niccole

Convenient location, clean and comfy.

10/10

Exceptional

10 May 2026

Julie

It was close to the airport and had a comfy bed!

10/10

Exceptional

07 May 2026

Sara

It was a comfortable night stay. We appreciated the free parking and having a restaurant right within the hotel itself.

Partner

10/10

Exceptional

05 Apr 2026

Lisa

Great location for exploring Edinburgh. Close to bus stops. Good is great and the staff is fantastic. Will definitely stay again

Friends_and_family Family

4/10

Poor

02 Jan 2026

Reid

Staff at the front desk was very nice. Didnt expect much due to the reviews. Stayed there for 12 hours and had a 6 hour sleep before flight. Room was gross. Stains all over the head board that looked like \" you know what \" carpets hadent been vacuumed. Cob webbs in the corners, the walls had dust all over them. Cups were dirty. The window was open for some reason, i went to close it and some one from the outside threw a container of gravy or sauce at the window and covered it. Kinda funny. But over all gross. I didnt complain due to me leaving so soon. Also none of the ammenties were replenished.

Business Self

8/10

Excellent

03 Nov 2025

Mohammad Haroon

The room sink was clogged the rest all good

Leisure Partner

8/10

Excellent

24 Oct 2025

Philip

Checked all of our boxes.

Leisure Family

10/10

Exceptional

01 Oct 2025

john

Affordable comfortable bed

Leisure

8/10

Excellent

26 Sep 2025

J.

We stayed just for the night before flying home. Close to a quaint little town (walkable)

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

York Lin

Very good breakfast

Leisure Partner

2/10

Poor

08 Sep 2025

BERNA

Good for disabled people and guests with carsa

Leisure Self

4/10

Poor

22 Aug 2025

Jaylene

Check in and check out were easy processes. Appreciate that they offer family rooms, though they look nothing like advertised. Room price was the highest I have ever paid for a night, and the room was likely the filthiest and most run down. Thankfully it was for one night only, with a morning flight. The bedding was clean, but there was a filthy, stained chair and carpets that had not been properly vacuumed/cleaned...shampoo crud in the corner of the tub, some sort of crud on the wall under the desk, stains on the bathroom wall...broken lampshade. I informed the front desk staff member and she offered no help. She was sitting with an opened package of snacks. There was an apology when I raised the issue with new staff in the morning, and I was told that the issue had been noted.

We stayed at another Premiere Inn at Oxford, and the room was refurbished and clean. This property in South Queensferry needs attention...or at least room 114 does. I will say we had a good experience at Brewer's Fayre. The food was good, and service as well. But based on the state of our room, I would not recommend this hotel.

Leisure Family_with_children

6/10

Pleasant

18 Aug 2025

Valerie

It was a hot night, no ac and the windows had to be opened. People outside are quite loud and made it hard to fall asleep. For a non Refundable stay and $300 a night I would have like ac in the very least.

10/10

Exceptional

12 Aug 2025

Craig

Nice place

We stayed here due to the proximity to the airport. Lucky to have a nice walk to the bridges and Queensferry.

Partner

10/10

Exceptional

30 Jul 2025

Alphonce

We enjoyed the buffet breakfast, the amazing staff makes every moment quite memorable.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Mary Rose

Hi the hand soup is not working in the bathroom and no extra toilet tissue. Thank you.

Leisure Family

8/10

Excellent

29 Jun 2025

Adebayo Isaiah

I liked everything there!

Leisure Partner

8/10

Excellent

28 Jul 2026

Korbinian

Nicht länger als 1-2 Nächte. Wirkt auch alles schmuddelig und einfach nicht gut instand gehalten. Günstige Lage, preislich für das was geboten war zu teuer.

4/10

Poor

17 Jul 2026

Niels

Bij aankomst geen parkeerplaats, voor nood maar verderop bij Mac Donalds de auto neer gezet.

Restaurant dicht dus geen avondeten te krijgen

Kamers warm, 24 graden bij aankomst, geen ventilatie alleen een schuif raam wat 5 cm open kon

Om 23.00 kwam er nog even een vrachtwagen van Elis wasgoed laden en lossen op de parkeerplaats onder onze kamer ramen dat duurde drie kwartier en ging niet zachtjes.

Ik raad de hotel zeker niet aan.

Family_with_children

8/10

Excellent

15 Jul 2026

Graziella Rita

Camera pulita, arredo essenziale, ottimo parcheggio, personale gentile.

Family

6/10

Pleasant

14 Jul 2026

Josephine

Mäßiges Hotel. Das Personal war hilfreich und freundlich, die Rezeption immer besetzt und das Check in/ out unkompliziert sowie zu angenehmen Zeiten möglich. Flur und Zimmer rochen leider muffig, wir vermuten aufgrund des alten Teppichs. Da half auch alles lüften nichts. Im Bad leider kein Fenster und auch unangenehmer Geruch. Als Basislager für Tagestrips rund um Edinburgh war es für uns ausreichend, da wir sowieso nur wenig Zeit im Zimmer verbrachten. Würden es nicht erneut buchen. Frühstück kann im Restaurant nebenan bequem spontan dazu gebucht werden, für den Preis beim kontinentalen Frühstück aber wenig Auswahl (kein Käse o. Wurst, kein Gemüse). Das \"Cooked Breakfast\" ist so wie man es in GB erwartet.

Partner

8/10

Excellent

09 Jul 2026

MONSSERRAT

Buena ubicación, transporte accesible, tiene un McDonald's justo a lado y el minisuper está bien surtido

Partner

10/10

Exceptional

28 May 2026

Hans

Goed bereikbaar, dicht bij de drie bruggen(!) over de Firth of Forth. Centrum met restaurants beloopbaar. Ruime schone kamer en badkamer.

Self

10/10

Exceptional

16 May 2026

Roberto

Simply perfect: clean a spacious room, parking available, easy connection to Edimburgh and airport 24h a day, good breakfast options, restaurant.
What else shall one need?

Self

6/10

Pleasant

01 May 2026

alessio marco

Buona struttura,classico premier inn,il bagno era poco pulito però e il parcheggio era piccolo anche se gratuito..a fianco c'è un MacDonald..posto distante dal centro ma in zona puoi prendere il bus panoramico che ti porta in centro

Family_with_children

8/10

Excellent

25 Apr 2026

Ming Leung

Breakfast quality meets standard. There is a McDonald's nearby.

Self

8/10

Excellent

06 Jan 2026

corrado

Posizione un po decentrata ...e lontana .dal centro di Edimburgo. Complesso capire l' organizzazione dei Bus per il rientro.

Partner

10/10

Exceptional

02 Jan 2026

Marina

Great hotel and amazing staff.
If you need something you walk like seconds and get to a MS FOOD not mentioned one Mc donalds to save you if you’re in a hurry

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

José Carlos

Lo mejor sin duda la recepcionista de la noche del 31, encantadora muy amable, nos

6/10

Pleasant

09 Dec 2025

Mia

Lidt gammel og slidt

Friends_and_family Friends

8/10

Excellent

06 Dec 2025

Mario

Wir hatten kein Frühstück.

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

resul

In der Nähe befindet sich eine Buslinie, die direkt ins Zentrum fährt. Man fährt mit einem Doppeldecker, von daher lohnt sich schon die Fahrt. Im Vergleich zum Zentrum ist das Preis Leistungsverhältnis hier sehr gut. Tolles Frühstück

Leisure Family_with_children

8/10

Excellent

02 Nov 2025

Olaf Kristian Van der

Alles zoals beloofd

Leisure Family

10/10

Exceptional

06 Oct 2025

rolf Jostein

Mye for pengene