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Sleep Inn Hanes Mall

Winston - Salem - NC · United States

1985 Hampton Inn CourtView location

8.0/10Excellent1,000 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Hanes Mall

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Dream better in Winston-Salem, NC when you stay at our Sleep Inn Hanes Mall hotel.

We are near the Reynolds Village Shops and Restaurants, Wake Forest University, Salem College and Winston-Salem State University. Our pet-friendly hotel offers each guest a free breakfast, free WiFi, free coffee and free weekday newspaper.

Settle in for the night in one of our guest rooms, all of which feature a flat-screen TV, coffee maker, microwave, refrigerator and hair dryer. Start earning rewards points today when you sign up for our Choice Privileges program. *Some amenities may require an additional cost.

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With a stay at Sleep Inn Hanes Mall in Winston-Salem (Williamsburg Square), you'll be within a 15-minute drive of Wake Forest University and Adventure Landing Winston-Salem. This hotel is 1.4 mi (2.3 km) from Hanes Mall and 2.1 mi (3.4 km) from Novant Health Medical Park Hospital.

Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150.00 per accommodation, per stay
    • Service fee: USD 2.26 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 15.00 (subject to availability)
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Adventure Landing Winston-Salem 2 km / 1.2 mi
Hanes Mall 2.3 km / 1.4 mi
Novant Health Medical Park Hospital 3.2 km / 2 mi
Novant Health Forsyth Medical Center 3.4 km / 2.1 mi
Bowlero Winston-Salem 4.5 km / 2.8 mi
Hobby Park 6.2 km / 3.8 mi
Brenner Children's 6.6 km / 4.1 mi
Wake Forest University Baptist Medical Center 6.7 km / 4.2 mi
God's Acre 7.2 km / 4.5 mi
Theatre Alliance 7.5 km / 4.7 mi
Joe White Tennis Center at Hanes Park 7.7 km / 4.8 mi
University of North Carolina School of the Arts 8 km / 5 mi
Truist Stadium 8.5 km / 5.3 mi
Country Club Golf Center 8.7 km / 5.4 mi
Old Salem 9.1 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Year of most recent renovation: 2007
  • Number of floors (main building): 3
  • Single rooms: 25
  • Double rooms: 44
  • Accessible rooms: 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)
Show 29 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Gym
  • Newspapers
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Business centre
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • Horse riding
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 24 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable13 photos

    Sleep Inn Hanes Mall

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 22 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable13 photos

    Sleep Inn Hanes Mall

    DOUBLE QUEEN SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 22 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable10 photos

    Sleep Inn Hanes Mall

    Room QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Wheelchair-accessible
    • Radio
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 24 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable14 photos

    Sleep Inn Hanes Mall

    DOUBLE KING BED NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Fridge
    • Microwave
    • Mini fridge
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Sleep Inn Hanes Mall

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Hanes Mall

8.0
Excellent
1,000 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Brendan
The staff was friendly and the rooms were clean.
Family
10/10
Exceptional
12 Jul 2026
John
Great service and staff. Exactly what I expected and worth the price.
Friends_and_family Family
6/10
Pleasant
12 Jul 2026
Erica
Lost power shortly after check-in and no generator. Spent hours in complete darkness and no communication at any point from staff. After a few hours, I went to lobby to check on the outage. Front desk employee wasn't very helpful or nice. It was my one an
10/10
Exceptional
08 Jul 2026
Kathy
Breakfast was good. Clean room.
4/10
Poor
07 Jul 2026
Jeff
After checking in a thunderstorm came through a couple hours later and knocked the power out. There was no backup generator and the power didn’t come back on till after midnight. I stayed in my truck in the parking lot till power came back on. When I checked out the next morning, there was no offer of a discount or partial refund for the power being out. Would not stay there again.
Self
2/10
Poor
07 Jul 2026
Tenice
Everything about the stay was great except for the children who were staying above us that kept running and jumping up until midnight.
Family_with_children
10/10
Exceptional
05 Jul 2026
Michael A
Clean room Breakfast was ok I would stay there again
Friends
6/10
Pleasant
20 Jun 2026
Ellen
Fine option for the price, although the road in and approach to the hotel suggests a lesser experience. I’d stay again but wouldn’t recommend it to most people I know.
Self
8/10
Excellent
20 Jun 2026
Carol
I think a handicap accessible room with a wheelchair on the door should have a roll in shower instead of a bathtub with high sides and a pull down seat.
Partner
10/10
Exceptional
20 Jun 2026
Sarah
Very clean parking was available? Staff was very nice. Breakfast was great.
Self
10/10
Exceptional
16 Jun 2026
Barbara
Clean, pleasant, nice staff. Convenient location, easy access.
10/10
Exceptional
13 Jun 2026
Oscar
The rooms are very clean
Good service
6/10
Pleasant
08 Jun 2026
Crystal
Upon arrival, the grounds were full of broken glass and trash. Uppn check in the front desk attendant got visibily annoyed that i didnt have a \"card\" for my service dog and she refused to allow me to stay on an upper floor due to my \"pets must go on first floor\". First room assigned the door was terribly hard to open and couldn't be shut so I requested a different room due to my physical limitations and staying for 3 nights. The breakfast room was extremely small and limited in offerings. The food was poorly monitored from my inspection during my first (and only) breakfast there. I chose to go out for breakfast the next 2 mornings since the offerings were the same. Room was poorly maintained and had many bandaid fixes such as the vent fan in the bathroom. A/C worked great and the lighting was phenomenal compared to most other hotels. Still would only recommend in a crunch.
Pet
8/10
Excellent
08 Jun 2026
JaMel
Clean, quiet location. Nice clean room. Good breakfast every morning.
Self
10/10
Exceptional
04 Jun 2026
Raphel
Great stay
10/10
Exceptional
03 Jun 2026
Patricia D
Our stay was wonderful! The staff was friendly and breakfast was good. I had to request soap and cleaner wash cloths, but it was provided immediately. The room was clean, but the furniture (dresser and cabinet holding refrigerator) should be updated. Overall, we enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Macy
Clean
Family_with_children
10/10
Exceptional
01 Jun 2026
Christina
Very clean, quiet, easy to get to. Good location.
Family
2/10
Poor
31 May 2026
Marcus
The. Worst
Self
8/10
Excellent
31 May 2026
Brian
Uggghhhhhhhhhhhhhhhhhhhhhhhh
Friends_and_family Family
10/10
Exceptional
31 May 2026
Tedarris
Great stay always
Business Partner
10/10
Exceptional
30 May 2026
Thomas
Met my expectations
Family
6/10
Pleasant
30 May 2026
Jacqueline
The shower door was broken, microwave did work good
Family
8/10
Excellent
29 May 2026
Alceia
Upon arrival checking in was a breeze. The night attendant was sweet. I can’t recall his name. The room was clean. The only issue one of the sheets had a tear/hole on it.
Breakfast never made it
Parking was easy a lot of room to park.
8/10
Excellent
26 May 2026
Cynthia
The staff was very helpful The room was nice and clean. But the cable was awful. We were there for 3 days. On the weekend they give you all the premium stations. But after the weekend they take them away.After that TV sucks! The breakfast was excellent the 1st night. But after the weekend end the breakfast was minimal. Overall the stay was a 6 in standing.
Partner
6/10
Pleasant
22 May 2026
Teresa
There was no soap in bathroom to wash my hand and no body wash in the shower. Breakfast looked ok. Just an ok experience
Self
10/10
Exceptional
20 May 2026
James
It was close to shopping areas and very clean.
Family
10/10
Exceptional
19 May 2026
Jennifer
It had everything we needed for our stay!
Partner
10/10
Exceptional
18 May 2026
Brenda
I liked everything and it was close to many places I wanted/needed to go. Very nice stay. We stay again next time I visit my relatives in Winston-Selam NC.
Family
10/10
Exceptional
17 May 2026
BEAUPAUL K
room very very clean I liked
Self
6/10
Pleasant
17 May 2026
Jennifer
For the price I expected a more updated room. The bed and bathroom were clean, however there were stained washcloths still hanging in the vanity area and the trashcan was not emptied. I spoke with the receptionist and she handled both. We had a good night's rest. Breakfast ends early, so we didn't get a chance to check it out. We felt safe and would give a second chance, but not as a first choice.
Partner
8/10
Excellent
17 May 2026
Frank
I liked the location. The staff was very helpful and friendly. The room was clean. The bed was comfortable. The only complaint I have is that the window curtains did not shield the incoming lights from a building behind the hotel. Having a thick curtain would have helped.
Self
10/10
Exceptional
17 May 2026
Lyla
Good
Friends
10/10
Exceptional
16 May 2026
brooke
Y
10/10
Exceptional
16 May 2026
Linda
Very enjoyable stay. Outside chair needs to be removed from property. It’s broken and dangerous
Friends
10/10
Exceptional
16 May 2026
BARBARA
The breakfast was great! Good coffee! The outdoor chair was broken and very dangerous. Should be removed from property and be replaced. Staff very friendly. Rooms clean and comfortable.
Friends
10/10
Exceptional
11 May 2026
Tanesha
The hotel was the cleanliness Sleep Inn I’ve ever stayed in.
8/10
Excellent
08 May 2026
ROBIN
The rooms were clean and adequate.
Friends_and_family Family
8/10
Excellent
07 May 2026
Valerie
Breakfast was adequate. Staff was friendly
Partner
10/10
Exceptional
06 May 2026
Michael
It was a very nice and clean hotel.
Partner
8/10
Excellent
01 May 2026
Janis
Overall good stay. Bathroom shower stall does allow water to splash into the bathroom. Outlets do not have ability to plug in phone chargers without the adapter
10/10
Exceptional
29 Apr 2026
Robert
I liked the staff and clean room.
Friends_and_family Family
4/10
Poor
28 Apr 2026
Carlos
I was given the last room with a king-size bed, so my experience may have been different. Altogether, the room was clean, but the furniture was shabby and old. The office chair was broken; the back gave way when I sat down! Lastly, the shower is tiny, and the bath gel container on the wall was empty. Not a good experience!
Self
10/10
Exceptional
27 Apr 2026
Latonya
My stay was great and the staff was friendly
4/10
Poor
26 Apr 2026
Lindsey
When I went to check in the man at the front desk, heavyset white guy had clearly an attitude. He did not want to greet me and when he checked me in, he like shoed me away with his hands like get out of here. Very rude off putting. Some other staff left some of the cleaning supplies in the room other than that everything else seem to be clean in order.
Family
4/10
Poor
25 Apr 2026
William
Tv remote did not work. Clock did not work. There was plaster missing in the middle of the ceiling. The door to the room was damaged and hard to open and close. Looked like it had been forced open with a crowbar and damaged the door frame.
Pet
6/10
Pleasant
19 Apr 2026
Collin
Repairs due to a lack of finishing work, need to be done in areas. There was a hole in the wall where a door stop should be, to keep the door handle from making a hole. The shower door is a weird set up, where you cannot reach to turn on the shower before stepping in. The iron did not hold water and leaked all over after adding water. People loitering out in the parking area and by entrance is not a good first impression. Not bad….but needs to be a lot better to get more stars.
Partner
10/10
Exceptional
18 Apr 2026
Dawn
It was good value for money. Cean and comfortable if you need a place to stay.
Self
8/10
Excellent
17 Apr 2026
Shekeisha
The breakfast wasn’t good but overall clean room.
Self
8/10
Excellent
13 Apr 2026
Tresea
Room clean, but beds are Full size not Queen as advertised. Stay was fine!
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Mark
The staff was friendly and helpful. The cleaner was always cleaning and the room was in great standards. I would highly recommend this to anyone. I'll be back fasho
2/10
Poor
05 Apr 2026
James
Dirty room
10/10
Exceptional
30 Mar 2026
Katoshia
The Room was Clean. The staff was pleasant.The Breakfast was as good as expected and The parking was also good.
Slept well and will be back.
Family
8/10
Excellent
29 Mar 2026
Peggy
The property exceeded my expectation. It was conveniently located. The rooms were clean and comfortable.
Family
8/10
Excellent
27 Mar 2026
Lauren
Quiet hotel and comfortable room! Breakfast was okay but that's our only complaint. Nice place to stay.
8/10
Excellent
19 Mar 2026
Michael
Very nice
Self
10/10
Exceptional
15 Mar 2026
Raphel
Awesome facility.
2/10
Poor
14 Mar 2026
Wilson
The TV and microwave did not work, it said smoke free there were people smoking, others drinking alcohol in the hotel living room I was out at 11am and at 9 o'clock they were cleaning the room all bad
Friends_and_family Family
8/10
Excellent
14 Mar 2026
Jose
Good
8/10
Excellent
09 Mar 2026
Amy
Staff was amazing and overall we had a great experience.
4/10
Poor
08 Mar 2026
Dominic
Terrible breakfast selection, shower and bathroom ventilation god awful,area is questionable/ shady only good about it is the staff understand basic English other than that would not recommend seems like owner doesn’t care about guess experience at all
Partner
8/10
Excellent
08 Mar 2026
olivia
Very clean and well put together
10/10
Exceptional
06 Mar 2026
Warren
Excellent
Family
10/10
Exceptional
04 Mar 2026
Mark
Friendly staff. The room was spotless and nicely appointed. Breakfast was typical with a varied assortment of hot and cold breakfast items. Would definitely stay here in the future.
8/10
Excellent
24 Feb 2026
Misty
The room was okay but when I went to use the make up black cloth in the bathroom it was dirty, unwashed. Thank gosh I brought make up wipes.
8/10
Excellent
23 Feb 2026
Dain
Yes, clean room. Had exactly what was needed for a short stay.
Self
10/10
Exceptional
22 Feb 2026
Michele
The desk staff were very friendly, The room was clean and comfortable. A perfect overnight spot for a stay in Winston-Salem.
Self
10/10
Exceptional
21 Feb 2026
Renate
Staff was very polite and welcoming, Room and bathroom were clean. TV channels I liked, fridge and microwave... enough room to hang up clothes in a closet.
I had a pleasant stay and will stay at Sleep Inns again.
Self
4/10
Poor
09 Feb 2026
Monique
The room was ok except for the chair , I was scared to sit because it was not clean. Kids were loud.And my key card stop working twicw so I was kicked out twice
Business Self
6/10
Pleasant
27 Jan 2026
BRITTNEY
Clean, hot water, one manager was nice the other one was rude and hateful.
10/10
Exceptional
27 Jan 2026
Otis
Clean room. Excellent staff
Self
10/10
Exceptional
21 Jan 2026
Demetrice
This is one of my favorite properties in the Winston-Salem area. Rooms are clean, rates are great, the staff is super helpful and always willing to go above and beyond to ensure your comfort.
Business_and_leisure Self
8/10
Excellent
18 Jan 2026
Josh
Beds were very comfortable, breakfast was excellent, staff was very courteous, room and Common areas were very clean and well kept.
Leisure Family
8/10
Excellent
12 Jan 2026
Jenny
The room was great
Business
10/10
Exceptional
12 Jan 2026
Starr
Good breakfast if need anything they were right there. It’s well kept meaning very clean. No complains here I was there from January 9th 2026 til January 11 2026 we’ll be back soon
Business_and_leisure Family
10/10
Exceptional
12 Jan 2026
Otis
Clean and comfortable
Self
6/10
Pleasant
07 Jan 2026
Darlene
We have stayed there for years we traveled to Wake Forest Baptist Hospital. However, this time, the room they put us in was not appropriate for a handicapped person. The toilet in the bathroom was child-sized, and there were no bars to help an elderly adult pull up.
These are my complaints, and I will think long and hard before i stay there again,
Business Family
10/10
Exceptional
05 Jan 2026
Otis
Great stay clean and comfortable
Self
10/10
Exceptional
04 Jan 2026
Zaira
Clean and beds were comfortable
Partner
10/10
Exceptional
03 Jan 2026
Rachel
Everything went smoothly! No problems during our stay at all. :)
Partner
10/10
Exceptional
29 Dec 2025
Otis
Clean and comfortable room!! Excellent customer service!!
Self
10/10
Exceptional
29 Dec 2025
Joi
Clean room. No recreational smells😊. Staff was friendly and helpful. Staff allowed us to hang out in the lobby after checkout while waiting a couple of hours for transportation to arrive.
Partner
4/10
Poor
26 Dec 2025
Jo Anne
Room neglect place needs closed down to do a lot of maintenance. Property needs cleaned up. So much trash beside street by hotel. House keeping needs to clean better. Company needs to replace things that are wore out or broke in room. Five star ⭐️ for the “Staff member at front desk”. For those reasons I will not be staying there again.
Friends_and_family Family
8/10
Excellent
24 Dec 2025
SUSANNE
The staffwas very nice however I went down for breakfast a half hour before the end of breakfast and there was no hot food to be had. the trays were empty except for some eggs slapped up on the side of the pan. No one was checking the food so it did not get refilled. I was disappointed in that.
6/10
Pleasant
22 Dec 2025
John
Staff was very courteous
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Emmanuel
Everything, per usual, was great!
6/10
Pleasant
18 Dec 2025
Frederick
Breakfast not good
Leisure Partner
2/10
Poor
16 Dec 2025
Maria
Breakfast was supposed to be included until 9:30 AM. That’s one of the reasons that I chose this place. I came down at 7:30 AM. There was no coffee. There was nothing for breakfast besides bread. Hello!? you can’t include breakfast in the cost of your stay if there’s nothing to eat, I can’t couldn’t even have a coffee.
Business Self
10/10
Exceptional
13 Dec 2025
Christy
Great one night stay. Friendly staff and super clean room.
Business
10/10
Exceptional
10 Dec 2025
Josef
Great location
Great value
Business
8/10
Excellent
08 Dec 2025
Troy
Room was clean, running toilet
8/10
Excellent
07 Dec 2025
Jack
Reasonably nice amenities, for this price range.
Leisure Self
10/10
Exceptional
30 Nov 2025
John
Clean, neat, and a good value. With all hotels going up and up in price this place offered a clean, quiet room (based on my 1 night anyway) for a reasonable price.
There was nothing extraordinary offered, but all the basics were there.
I would stay here again if I were in the area and just needed a place to sleep - especially if I was on my own.
(FYI, part of my job for the past 30 years has involved travel so I have spent over 1,000 nights in hotels and such - I know hotels.
Self
10/10
Exceptional
30 Nov 2025
Raphel
Great stay!
Leisure Self
6/10
Pleasant
28 Nov 2025
Darren
Average stay. Clean rooms but wasn’t expecting $100 deposit, nor was I expecting it to take 5-7 business days to refund.
6/10
Pleasant
28 Nov 2025
Cordell
The room wasn’t what I requested
10/10
Exceptional
24 Nov 2025
Tiffany
Good
Business
10/10
Exceptional
19 Nov 2025
Randy
I typically book rooms on the cheaper end of the scale, so expect that there will always be something that isn't quite right. Everything about this room was good. There are a ton of restaurants within a mile of this hotel, so that's nice, too.
Business
10/10
Exceptional
16 Nov 2025
Sara
Staff was great. Very clean room. Will definitely stay there again when we come in town.
10/10
Exceptional
12 Nov 2025
Donald
Room, clean and all staff was courteous.

Location & surroundings

Sleep Inn Hanes Mall
1985 Hampton Inn Court, Winston-salem, United States

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Sleep Inn Hanes Mall

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