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BED AND BREAKFAST
Breakfast is included with your stay.
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SpringHill Suites Winston-Salem Hanes Mall
Winston - Salem - NC · United States
1015 Marriott Crossing WayView location
8.8/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Winston-Salem Hanes Mall
'Enjoy a refreshing stay at Springhill Suites by Marriott Winston-Salem Hanes Mall, conveniently located near Hanes Mall. Our hotel offers complimentary wired and wireless internet access, a 24-hour fitness center, and an indoor pool.
Start your day with a complimentary full breakfast, served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. Each of our 95 air-conditioned rooms features a microwave, LCD television, and a comfortable pillowtop bed with down comforters and Egyptian cotton sheets.
We also provide a 24-hour business center and express check-in for your convenience. Free self-parking is available onsite. '
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With a stay at Springhill Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be within a 15-minute drive of Wake Forest University and Hanes Mall. This hotel is 1.5 mi (2.5 km) from Adventure Landing Winston-Salem and 1.7 mi (2.7 km) from Bowlero Winston-Salem.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 8 AM to 10 PM.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
-
Minimal age
21
-
Optional fees
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Hanes Mall
2.3 km / 1.4 mi
Adventure Landing Winston-Salem
2.3 km / 1.4 mi
Bowlero Winston-Salem
2.7 km / 1.6 mi
Novant Health Medical Park Hospital
3.6 km / 2.2 mi
Novant Health Forsyth Medical Center
3.7 km / 2.3 mi
Hobby Park
6.8 km / 4.2 mi
Brenner Children's
6.9 km / 4.3 mi
Country Club Golf Center
7 km / 4.3 mi
Wake Forest University Baptist Medical Center
7 km / 4.4 mi
Taylor Tennis Center
7.3 km / 4.5 mi
God's Acre
7.5 km / 4.7 mi
Jamison Dog Park
7.7 km / 4.8 mi
Theatre Alliance
7.8 km / 4.9 mi
Joe White Tennis Center at Hanes Park
8 km / 5 mi
Truist Stadium
8.6 km / 5.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2009
- Total number of rooms: 95
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
Show 30 more facilities & services
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Valet parking
- Laundry service
- Babysitting service
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Luggage roomExtra charge
- Clothes dryer
- Bar
- Poolside snack barExtra charge
- Meeting room
- Business centreExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- Parasols
- TV lounge
- SaunaExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 BedroomSTU.H6-2Q
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible-Two Queen Beds
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 38 m²STU.KG-1
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-3
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 39 m²STU.2Q-1
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 BedroomSTU.H6-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
STUDIO Accessible KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Winston-Salem Hanes Mall
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Winston-Salem Hanes Mall
100
reviews shown
Eric
The house cleaning was not de
Ashley
Beautiful and clean hotel. We enjoyed our stay! Plenty of parking in a safe location.
Cathy
Beds were very comfortable! Great room! Very clean. Staff person so nice & helpful! Would definitely stay there again!
Jerran
Clean room, breakfast was okay
Samantha
Could not have asked for a better experience or environment.
Edwina
Very clean Breakfast area. Helpful staff.
Judith
Very clean, beds were very high for a short person to get in. Breakfast was awful.
Eric
Tasty breakfast is always a convenient plus
Meri
Rooms were clean, beds were comfortable. Not bad at all for few nights of stay. Staff as very polite.
Ramona
The property is clean and front desk staff very nice. One breakfast staff member could have been nicer. My husband asked for a pack of salt and the lady said \"No,\" she had already put everything away. She would not go get him a pack of salt.
Niem
Staff food property location all great!!!
Also it's right next to a mall.
Tons of restaurants and shopping options. It's a one stop shop.
Id definitely go back.
Also it's right next to a mall.
Tons of restaurants and shopping options. It's a one stop shop.
Id definitely go back.
Fabiola
Friendly staff and clean rooms
Scott
Great customer service! Friendly staff, clean property, comfy beds and good selection for breakfast. This will be our go to hotel from now on+
LaDonna
I didn’t get to go
Alisha A
Nice hotel. Clean and friendly staff.
Eva
Very convenient hotel within walking distance of a few restaurants. Easy parking, everyone was super nice, breakfast was decent. Good value. Also Costco is really close if you need to get your Costco run in.
Keeley
Super clean, modern, shower pressure was great! Friendly staff!
Susan
The room was fine, plenty of room. Bathroom drain was completely clogged. Absolutely the noisiest night I’ve ever had in a hotel.
Donna
Yes
Connie
Our room was nice however the bathroom floor was dirty (hair and dirt) and the sink barely drained.
Cynthia
The facility, room, food, water pressure and staff were excellent! Our only complaint were the pillows.
Maricela
We specifically checked in for the indoor pool was told. It was open. Then, we get up to go to the pool and it is closed for maintenance. Was told it would be 1 to 2 hours. So we went to eat and did a little shopping came back and then was told, it was gonna be closed for the rest of the day. So it was a wasted trip. but i can honestly say everything was clean and most of the staff was very polite and welcoming.
Ashaiya
The staff stole $2000 from us and after about 30 minutes of questioning we received our money back so the hotel and police didnt find the employee Maria guilty
Doneka
The room was excellent very spacious. Breakfast was good. Loved that they had turkey sausage. Pool was very small. However there was no hot tub.
Dave
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Kamesha
No hot tub
Joey
Could be great with a better front desk staff- just not pleasant people. Was there for the week. Foyer always smelled like sewer gas. Otherwise a basic hotel. Bright spot was friendly Gladys at the breakfast every morning. She was very sweet
Stacie
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Jaquelyn
Staff was friendly and the room was very clean.
George
I had to change rooms because the TV in my room went out 20 minutes after I turned it on and the picture was scrambled. My new room was a handicap room. The tub was awful with all of the handicap accessories. The breakfast was not very appealing. When I came back to the hotel there was no water available and the clerk said there was no more water available. Now I know that could not be true because water had to be put out the next day. She could have at least given me one bottle of water.
Lance
Yes
Dan
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Michael
Rooms were old and kinda nasty. There was a cigarette burn in the toilet seat and a horrible smell in the lobby they attempted to cover with air freshener. Also was told to wait by the woman behind the desk so she could finish her personal conversation on her cell before I could check in.
Tremain
The room was clean and tidy. Front desk personnel was helpful with getting change for using the laundry machine.
Wojciech
Staff was good. Room was falling apart. Bathroom molding and bracket falling off. Corner bit taped together. Dirty sheets had to use my own! Really piss poor for the price.
David
The breakfast staff especially were so wonderful!
Clean hotel, good parking, great location.
Clean hotel, good parking, great location.
McKenzie
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Kikia
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Veronica
Nice clean and spacious
Roxanne
Check in was quick and easy and the staff was friendly.
Ashley
Check in lady was rude, breakfast was crowded- no high chairs, no food, refused to make anymore. Our room lock was broke so the door wouldn’t close unless we held in the deadbolt. Surprising for a Marriot. Won’t be back.
Alvin
Awesomeness manager at front desk, clean rooms, exterior is clean!
Colleen
Great location near many restaurants, all of the staff were very friendly and attentive
Kevin
The breakfast was delicious and there were a big variety of choices.
Tara
Nice clean quiet stay!
Lisa
Everything was great. Your staff was very, very nice.
Melissa
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Patrick
Hotel was listed as pet friendly. There is no true green space for an animal. There were only 2 working elevators so the wait time to get on elevator was 10 mins and more.
John
Niceceasy stsy. Thank you.
Jason
The room was very clean and huge. It was more than comfortable for me and my kids!
Katrina
Very nice room!
Jeffrey
Our room was good, but our neighbors were so very loud past midnight. It appeared was a bunch of golf buddies that were so very loud partying late.
Stephanie
Near Hanes mall, across from Target and near many stores. Staff friendly. We stayed their last minute due to unforeseen circumstances and check in was easy despite last minute nature. Breakfast is pretty decent looking- nice options, though we didn’t use this due to other plans already made. Public spaces are nice and lovely pine trees outside of room window. Hotel quiet even though the room doors are quite heavy and kind of slam shut. We stayed in room 321. It smelled moldy and the smell was from the AC. Due to last minute nature of stay, and full hotel, we didn’t even bother trying to get it solved but let management know afterward. They need to clean this room’s AC unit. Also, I think the hotel may have the thermostats set to not run in the night? Or maybe just our room really was having issues. Bed was a bit soft but room was easily darkened and we were tired, so slept well.
Krista
Overall it was great.
Jessica
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Annie
Nice area and mostly quiet. The mall is nearby with lots of dining around. Room was clean with no signs of bed bugs. Kind and helpful service from staff.
Anne
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
David
The facility has under gone a recent renovation. The lobby is still being finished but the staff continued to be very efficient. The property appeared to be safe and well cared for on the exterior and interior of the facility. I enjoyed the indoor pool and exercise room. Morning breakfast was a typical offering of motels but was very fresh and well protected from contamination. Rooms were clean, quiet, spacious and very comfortable. A wonderful two night stay.
Latonia
Very clean. Newly renovated.
Judy
GM Phillip was very attentive.
Valeria
Place was under construction but even still they had great staff and customer service. Rooms were clean and spacious. My family felt comfortable especially with traveling with a pet. Would definitely stay here again.
Leo
A good experience overall. However, the blackout curtain control went out twice and the phone in the room didn't work.
Bedford
The front desk issued a key to our room while we were in room. Someone opened our door. Luckily we had the security latch on. Front desk was not vey concerned. Hotel is being remodeled. Wish we knew. We have stayed once before but never again
Samuel
Affordable. Multiple dining options within walking. King bed was comfortable. Will be back soon.
Sandra
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it.
The room was clean. And staff was friendly
The room was clean. And staff was friendly
Tammy
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Natasha
The property is going through renovations so it was not a quiet stay. The entrance was a mess often with no one at the front generally. The main issue was multiple sightings of bugs, dirty flooring and showers within the rooms experienced.
Garelyn
Stop on our way home to Louisiana from New York! Nice and comfortable.
Tamara
Clean
Kevin
Bed was comfy. Staff was very friendly!
Leslie
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
teresa
Very nice staff and great accommodations
sophia
This location is under construction but still provided quality service. The suite was clean, plenty of room.
Kellie
Property was very clean and staff was very helpful and accommodating
Michael
Property under renovations. Mattress very uncomfortable.
Sada De Lara
Really Nice!
Sasha-gay
I wasn't warned about ongoing renovation that's happening
Edward
T
The lady that checked us in was rude, the breakfast sucked, there was hairs on our pillowcases, the beds are super out dated. However they are in the middle of remodeling. (Which we feel that should have been known to us at time of booking online)
James
If I was aware of the constitution in the lobby I would not have booked this hotel.
Kizzy
Smells wonderful
Christopher
Fantastic stay. Friendly staff.
Jensen
Strong cigarette stink in our room.
Lisa
Not a bad place to stay for the money.
I reserved one night for a family visit and needed a handicap accessible room. The first room was wheel chair accessible and beey spacious but it smelled like urine. Called downstairs to front desk the lady hungup on me before i finished explaining my problem, so we packed up and went to the frontdesk. She was not very pleasant but I did get another room with a low tub that did not smell like urine and was a good replacement.
The walls are thin so you will hear the guests above you and around you so be prepared for that.
Good parking and close to the mall, restaurants and several shopping centers.
Not a bad place to stay for the money.
The walls are thin so you will hear the guests above you and around you so be prepared for that.
Good parking and close to the mall, restaurants and several shopping centers.
Not a bad place to stay for the money.
Angela
Nice staff… clean rooms
Debra
I loved it was very quiet. It was clean. The carpets needed cleaning. We had a problem with flying stink bugs calledthem) stink
Sarah
Room was ok.
The drain on the sink in the mini bar was clogged.
Walking into the lobby has an overwhelming awful smell of strong perfume, cleaner, strong odor all the same time. It was an instant headache. Breakfast buffet was terrible too.
Not happy.
The drain on the sink in the mini bar was clogged.
Walking into the lobby has an overwhelming awful smell of strong perfume, cleaner, strong odor all the same time. It was an instant headache. Breakfast buffet was terrible too.
Not happy.
Lionel
The property was conveniently located to restaurants and shopping.
Tempess
Convenient to shopping, clean and friendly staff
jose
I was only there for one night everything was great no complaints will return soon
James
Good size room and comfortable bed.
LIZA
Spacious and comfortable room. Very professional and courteous front desk staff.
Angel
I really liked everything, i would like to comeback
Laura
Front desk check In was very friendly and easy. Nice spacious room, bed comfortable, clean!
Kenneth
Liked amenities
Disliked phone didn’t work & thin walls. Heard neighbors conversation through walls.
Disliked phone didn’t work & thin walls. Heard neighbors conversation through walls.
Miranda
Check-in was slow. I had to find someone after 5 minutes of waiting. Everything else was fine. Loved the hotel. will stay here every time I'm in W-S.
Tiffany
Felt safe and comfortable. Only thing i had to ask for more towels as our room slept 4 but only had towels for 3
samet
all was perfect.
Dan
Hotel was excellent from check in to check out.
Frank
Not consistent with Marriott standards
Overall, it was ok. Quiet, rooms were spacious. However, breakfast and amenities just not what I would expect from Marriott. I will not waste my money on Spring Hill Suites in the future. The breakfast was anemic and lacking. These criticisms aren’t specific for this location. We stayed in one in Chattanooga and, unfortunately, had very similar experience
Julie
A bit run down
Location & surroundings
SpringHill Suites Winston-Salem Hanes Mall
1015 Marriott Crossing Way, Winston-salem, United States
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SpringHill Suites Winston-Salem Hanes Mall
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