Name: Red Roof Inn Winston-Salem
Address: 100 Capitol Lodging Court, Winston-salem, 27103, US

6/10

Pleasant

19 Jul 2026

LAURETTA

There still remodeling, room was better than the last one i paid for, by 5points.

Business

6/10

Pleasant

17 Jul 2026

Cory

The lady working the front desk when I checked in made this the best decision

Self

6/10

Pleasant

05 Jul 2026

Rocio

I feel like they could’ve done a better job landing the bathroom in the room honestly also the toilet is so sometimey… it’s like one flush works then the next flush the toilet is stooped up also the elevator is a little weird and needs repairs had to take the stairs a few times. Cause the elevator took to long not that it was the end of the world for me but I mean what if someone who can’t use the stairs needs it? But overalll my stay was okay

Self

2/10

Poor

30 Jun 2026

Breesha

Shower didn’t work, microwave didn’t work, sheets nasty and crack pipe was found in them. Hair on the door knob of entrance and in bathroom and when I went to ask for a manager, they stated they couldn’t reach them unless that was at the property

8/10

Excellent

24 Jun 2026

Gary

Fine, better than Microtel. Nice improvements from that.

Self

10/10

Exceptional

23 Jun 2026

mia

It was clean although the TV dud not working and i had no microwave or refrigerator in the room which I should have had

6/10

Pleasant

23 Jun 2026

Cory

It was a decent place to stay for the money.

Self

2/10

Poor

21 Jun 2026

Lorne

Need more help with housecleaning and clean rooms

Family_with_children

2/10

Poor

21 Jun 2026

Cynthia

Five thumbs 👎 down. The doors leading into the hotel were dirty. It looked like a smudge of blood inside the door. The Hotel didn't have a welcome feel. There wasn't a coach to sit on while reception was helping guests. The lobby floor was dirty. The carpet in the hall leading to the rooms was dirty. When I walked into the room, it had a mothball smell to it.The floor was filthy, there was a cigarette burn in the comforter. The refrigerator didn't have a shelf in it to put our food on. The room didn't have an iron, or a hair dryer. The closet had two old wire hangers. Although it's a no smoking property, someone was smoking weed. The bathroom sink didn't have a stopper. And the bathroom door could not close. We toughed it out because we were so tired. We had a second room for our daughter. The sheets were not changed, and the floor was filthy. We asked to change the room, and they did. I wouldn't recommend it, and I will never stay here again.

Partner

6/10

Pleasant

20 Jun 2026

Gregory

I was really disappointed with my stay. There was no microwave in the room, and both lamps on each side of the bed had no light bulbs. When I asked for bulbs, they didn’t believe me at first. They only gave me one bulb and acted like they didn’t want to even do that. The next day I had to remind them again just to get the second bulb.

On top of that, the laundry area was out of order, which was very inconvenient.

Overall, the experience felt unprepared and not well-maintained.

Self

10/10

Exceptional

19 Jun 2026

Jessica

It’s was close to my job

Self

10/10

Exceptional

18 Jun 2026

Katie

.

Family_with_children

2/10

Poor

17 Jun 2026

Jose

Nada bueno, muy sucio con mucho pelo de perro

4/10

Poor

15 Jun 2026

Marc

Cleanliness was atrocious, staff dod all they can do to help, just terrible

Family_with_children

2/10

Poor

30 May 2026

Jeremy

Booked a king bed room and was given double beds instead, talked to the staff about it 4 separate times to different people and nothing was done about it, very unsatisfying experience. Room didn’t have a microwave and the shower in the bathroom looked as if it hadn’t been cleaned in a while. Probably won’t be going back.

Partner

4/10

Poor

21 May 2026

Missionary LAUR-LA

Parking was just ok , was secure.hotel needs more progress repairs!!!°°. Cause wooden hollow doors snower i had in that room near the exit was awful needed corrected caulking showrr sliding doors needed mildew clean off them

2/10

Poor

17 May 2026

Stephanie

The place was filthy sheets and comforter were not cleaned just flipped over there were mustard and other stains on the comforter and the bathroom was atrocious nothing was cleaned the only thing they did was empty trash but that also was just left in the hallway

4/10

Poor

16 May 2026

Joseph

I stayed here and the front desk worker was amazing. I went to my room before leaving and it looked like no one cleaned the room in weeks. The floor wasn’t swept, the bathroom tub was filthy and the entire room was nasty. I had to clean the tub before I before I could step foot in it. It looked like they had been doing construction and just left it as is. The floor in the room was just as disgusting. The lock on the door was not secure and was broken. It looked as if it had been replaced multiple times by someone who’s never done repairs. I was widely surprised and disappointed. You can tell whomever owns this property does not care to invest in it at all. I’ll never go back here and I don’t recommend it to others. Expedia should have a quality control person who does random inspections or just remove hotels from its website if it doesn’t meet standard expectations.

Self

2/10

Poor

30 Apr 2026

Ra'Shadra

Before booking at this hotel I read the reviews and there were a lot of great reviews. When I arrived it was nothing like the reviews described. Upon entering the lobby there was an odor. I booked a non-smoking room online but during check-in was told there were no more non-smoking rooms so they put me in a smoking room. When we got off the elevator there was an odd smell in the hallway. When we got in the room the smell was horrible! There were 2 rolls of used toilet paper in the bathroom, stains on the tub/shower, and trash on the floor. We were uncomfortable even sleeping in those beds. Due to the smell we had to leave asap due to me literally getting sick to my stomach. I would never book here again.

Friends_and_family Family

4/10

Poor

29 Apr 2026

LAURETTA

Looks like remodeling, going on. no alarm clocks n room WOODEN HOLLOW inexpensive doors on rooms, and bathroom . The beds were ok, curtains ok, floors n room ok. But the bathroom shower needs more updateD work done. No sink stopper SO RATED the room a 8 0ut of 10
.

2/10

Poor

28 Apr 2026

Sarah

The entire property was dirty. Cigarette burns in the comforter (non-smoking room) and stains on the sheets. None of the surfaces were cleaned and had drink stains on them. There were small bugs all over the windows in the room. Side door was held open by an unused tampon to allow guests to get in after hours. 10 out of 10 would never stay here again or recommend this property.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Jesse

It was awful. We were approached by homeless people in the parking lot and immediately went inside instead of getting our luggage out of the vehicle, for fear of hooligans in the parking lot. The entire building reeked of marijuana. As soon as we checked in and saw our room, we immediately checked back out and left. One of the employees was talking to another employee about a bedbug problem on the second floor!

Family_with_children

2/10

Poor

26 Apr 2026

Rhonda

Terrible

Partner

6/10

Pleasant

23 Apr 2026

LAURETTA

No microwave in the accessible room??? The REFRIGERATOR DIDNT WORK . .Had bought food could warm it. Only provide COFFEE , NO BREAKFAST. WAS ONLY 1 BATH MAT. IN ROOM HAD TO GO THE THE NIGHT CLERK TO GET TOWELS AND WASH CLOTHES. INTHE TRANSITION OF THE REMODEL SEE WOOD FLOORS AND ALL WOODEN HOLLOW DOORS, NOT THE BEST SECURITY. Windows had no screens on. Them right Windows a large Crack n it from top to bottom . The beds were ok . THE ROLLING BLACK CHAIR IN THE ROOM WAS BROKEN I THINK, SAT DOWN IN IT , IT WENT BACK AND, THROWED ME ON THE FLOOR. OUCH I HURT MY BACK. Told attendant/ AM AGENT DESK CLERK LIGHT , She gave me a chair out office
But back still hurts.!!! Seems in remodeling cheaper room doors and , wood floors were put in,?????? For the pain and inconvenience of not being able to warm my food or keep anything cold cause the refrigerator did not work I should be reimbursed my money back . ALL OF IT............parking was ok ,
..

Business

2/10

Poor

23 Apr 2026

Raymond

No not at all bugs everywhere even out side cockroaches

Friends

10/10

Exceptional

04 Apr 2026

Lateshia

Clean room great and around

2/10

Poor

27 Mar 2026

Nancy

When I arrived, there was a group of young adults outside with very little clothing and smoking what smelled like marijuana unfortunately I had already paid for the hotel so I couldn’t leave. Got to my room no toilet paper in the room realize when I went to go to bed. The floor was dirty. Went to take a shower in the morning and the bath mat was dirty. The group of people that were out front of the hotel were there till about 10:30 in the morning, making all kinds of noise right at the front entrance, where everybody came in and out people staying above me were extremely noisy. I have to say I was not happy with the conditions at all. It looks like you do advertise that you have breakfast, but there is no breakfast so you need to fix that online. No washers and dryers available. Only thing I can say is my sheets were clean thank goodness no hairdryer in the room no microwave in the room very disappointed. I stayed in room 225.

Self

4/10

Poor

26 Mar 2026

Pat

When I arrived, I was impressed by how the outside looked. I was having trouble with my bag and a young man helped bring it in. Wasn't sure if he worked there no uniform or name tag. When I walked in, I was greeted with a \"Checking in\"no hello. No one at this hotel has a uniform or a name tag. Was happy my room was right there. Room was very clean. When I went to hang up my clothes there were no hangers. Went to go to front desk and another woman asked if she could help. Told her what I was looking for, she was surprised and gave me a hanger. Said that since rooms/hotel are being renovated things are not the same. No big deal for me, problem solved. Went out next day came back around 2pm room had not been made up or the towels replenished. The towels are glorified dish towels very thin and took all of them to dry my hair and myself. Went out to front desk to inquire and was told by the young lady there that only happens if you request it and she would add my name to that list. Told her I have never heard of this EVER. Went back out, came back in at midnight went to room and still nothing had been done. Too tired went to bed. Next day went out was back at 8p room not taken care of. On checkout asked girl at desk if she used towels more than once she said no, I told her I had used mine 4X. She apologized. Told her this is unacceptable. Asked for corporate email all she had was phone number. Couldn't get receipt since I booked through a third party. I hope they get act together

Self

10/10

Exceptional

18 Mar 2026

Edward

This was a last minute room they were very friendly and the accommodations were satisfactory very kind staff

Family

8/10

Excellent

09 Mar 2026

Pollyanne

GREAT job on renovations for this older building! The bathroom had a modern shower stall, new flooring through the entire room, comfy mattresses & pillows w/ bright white bedding, & everything smelled clean & fresh. Excellent room with all my needs met; WAY better than I expected at such an affordable price. Based on just THAT, I would've given it 5 stars.

However, there was one big hiccup with check-in, though I'm hoping it isn't a \"usual\" occurrence. I arrived at 6:50, way past the 3PM check-in stated on my Hotels.com confirmation & the hotel's website. I was told my room wouldn't be ready for another hour because someone from housekeeping was late to work that day, causing ALL room preparations to fall behind schedule. Fine; no problem. I grabbed dinner & came back. No room yet. Two hours...no room. By the third hour, the desk manager starts cancelling reservations of people who haven't arrived yet. I'm not sure who owns &/or manages the property day-to-day, but I should think they'd have a better back-up plan when someone doesn't show up to work on time.
I finally got into my room shortly after 10 PM. The ONE housekeeping person - who was hustling to do everything himself - apologized profusely as he completed mopping the floor & backed out of my room.
I can't be mad at the staff that WAS there because of their colleague's lack of responsibility. I hate to think of the negative reviews this hotel will receive due to the fallout from one person pulling a no-show for work.

Self

10/10

Exceptional

06 Mar 2026

Fred

Parking was good. There's no laundry service.

2/10

Poor

17 Feb 2026

Abel

Booked with abouf 3 available but when I showed up they said they were fully booked

2/10

Poor

08 Feb 2026

Chiekeya

The first room had dried up feces on and around the toilet. The pillow cases also had dried up blood stains on them and the room smelled like a filthy public restroom. We decided to switch rooms, smelled much better and there were no stains on the bed linen. I would not recommend this hotel to anyone I know.

Leisure Partner

2/10

Poor

07 Feb 2026

Kathryn

Staff were kind. Room was a disaster. No security lock on the door, bathroom was not clean, smelled of stale smoke, very small, I reserved a room with 2 beds and they put me in a room with a king bed, dirty pillow cases, etc.

Business

10/10

Exceptional

07 Feb 2026

marcus

Very clean

10/10

Exceptional

27 Jan 2026

Megan

Good

6/10

Pleasant

22 Jan 2026

Megan

The staff is suitable but the front desk lady she goes by the name of light and she basically said I can’t book at their establishment anymore because I supposedly left the room dirty when I checked out but I didn’t leave room messed up at all and I want proof of the room being dirty of that check out date

10/10

Exceptional

20 Jan 2026

Fred

The stay was fine, no complaints.

10/10

Exceptional

14 Jan 2026

Megan

Great

2/10

Poor

12 Jan 2026

Sharon

They told me different types of prices

10/10

Exceptional

11 Jan 2026

Megan

Very clean

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Megan

Everything was great

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Fred

There is no laundry service and no cups to use with the coffee machine.

8/10

Excellent

05 Dec 2025

Fred

There is no laundry service They keep saying that it will be ready next week, but it isn't.

6/10

Pleasant

03 Dec 2025

Randall

No shampoo or soap in shower. And I would have liked a cup of coffee this morning.

2/10

Poor

02 Dec 2025

Dorsia

It’s was nasty with riaches

8/10

Excellent

20 Nov 2025

Kerrigan

Microwave in the lobby but other then that it's clean and Comfortable! Didn't hesitate to stay a bit longer

Business Family

10/10

Exceptional

19 Nov 2025

Shirley

Clean rooms

4/10

Poor

17 Nov 2025

Dorsia

Roaches and stains on the bed

8/10

Excellent

17 Nov 2025

Micheal

No laundry

Friends_and_family Family

4/10

Poor

11 Nov 2025

Joshua

The room had red or orange (food/blood/unsure) stains on the bed cover upon entering. The towels were kinda thrown on the rack unfolded with rags that had fell onto the floor before we entered. There was candy wrappers and a cut straw under the edge of the ac unit below the window, stained spots and dirty handprints on the walls I swiped with a tissue to be sore they were not permanent. This property was just bought & it just changed to red roof and I think considering it's still early in the process of new owners (they were getting the lot lights and outside building lights fixed and completed a little after arrival) they are doing well and very kind and helpful at check in. I think after a little housekeeping meeting about issues they will be 5 stars

Business_and_leisure Friends

10/10

Exceptional

02 Nov 2025

Dorsia

Room

10/10

Exceptional

01 Nov 2025

Dorsia

The bed

Friends_and_family Family

2/10

Poor

30 Oct 2025

Mary

The entire place smelled like an industrial cleaner, there was no toilet paper only a broken toilet paper holder, and the shampoo, conditioner, soap dispensers were all empty, I had an allergic reaction to the bed linen which had the same industrial smell, the wall above the shower needed patching, part of the door lock was missing, it was the worst place that I have ever chosen from hotels.com, I took photos if you interested

Business

10/10

Exceptional

30 Oct 2025

Riyad

Staffs are very friendly. I was super hungry at one point. The two vending machines inside hotel saved me.

Business Self

10/10

Exceptional

30 Oct 2025

Dorsia

Yes

6/10

Pleasant

30 Oct 2025

Ricky

The staff was courteous and helpful but a couple of requests were not met. First, the TV remote was missing. Another was supposed to be be brought up but it never was. Secondly, I asked for a fan. Maintenance said they would bring one. I never received one. Thirdly, the shower gel tube was empty and lastly, it looks like some bathroom renovations (older toilet?) were not complete.

Friends_and_family Family

2/10

Poor

27 Oct 2025

Sierra

The rooms were not clean. There were black smudges all over the walls. The floors were dirty with crumbs and the bed was not clean. The toilet was also dirty. One of the rooms had a door that wouldn't lock. We could not even stay there we had to get a different hotel. It was disgusting and very unsafe and so far I am still waiting for the property to contact me about getting any money back.

Leisure Family

2/10

Poor

19 Oct 2025

Andre

No air conditioner heat TV didn’t work. Staff was very rude.

Leisure Partner

2/10

Poor

19 Oct 2025

Michelle

I wouldn’t recommend to stay here they have bedbug

The sheets had stains and the room smelled dirty. The floors was nasty also needed a good mopping. We was also waken up around 3:00am itching to find bed bugs in the bed. We ended up leaving the hotel at 3:15am. Spoke with Alex at the front desk to see if I could be compensated by returning my payment and he offered to put us in another room which I didn’t wanna take the chance of being bitten by bedbugs a second time, so he told me he didn’t know how they return payments that I would need to call the manager after 11:00 am and speak with Mr. Ken. Alex did tell me that the Red Roof had not had bedbugs in a long time. I most definitely don’t recommend this hotel at all.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Kelly

Great

2/10

Poor

10 Oct 2025

Daisy

I arrived at night and outside lighting was very poor

Self

10/10

Exceptional

08 Oct 2025

Brancon

This hotel is pretty nice my only complaint would be the soda machine is forever out of order. They advertised that they have laundry services which they don't they also advertise that have breakfast which they don't.

4/10

Poor

30 Sep 2025

Charles

Hotel was old and smelled like smoke. The room smelled like paint. Floor tiles in the bathroom were loose and a Hazzard. The sinks were too low. The toilet ran all night. The sink was dirty. Looks like there was recent work and there was a lot of corking needed.

Friends_and_family Family

2/10

Poor

14 Sep 2025

Katie

TERRIBLE!! DONT STAY HERE

Was only here for a quick trip and only booked to get a few hours of sleep.The bed had stains all over it. The smoke detector had plastic covering it. The curtain and rod were hanging from the wall. The bathroom was dirty and had an eye lash in the sink. There was NO garbage can at all in the room. The window was also shattered. When asked for a new room they moved us to a room that was still dirty no garbage can had clothes in the closet and the air conditioner didnt work. The staff was also very very rude. Hotel REFUSES a refund and will not respond to any emails or phone calls. Will NEVER stay here again and do no recommened it at all!!

Friends_and_family Friends

6/10

Pleasant

13 Sep 2025

Emily

The bathroom and the women and nice employees

Leisure Family_with_children

4/10

Poor

18 Aug 2025

Don

Photos do not convey the lack of maintenance. Blanket had cigarette burns, toilet seat broken, shower curtain was used as a drop cloth when bathroom was painted, broken tiles on floor, whole building reeked of smoke.

Family

10/10

Exceptional

17 Aug 2025

Raymond

Everything

Business_and_leisure Self

2/10

Poor

16 Aug 2025

Arpi

Room was filty. Unable to complete stay. Left upon arrival. Requesting refund.

Leisure Family

10/10

Exceptional

07 Aug 2025

Joshua

Great property

Leisure Self

10/10

Exceptional

04 Aug 2025

Matthew

Friendly people. Good 👍 place.

Leisure Self

4/10

Poor

04 Aug 2025

Elaine M

Would not go back

6/10

Pleasant

03 Aug 2025

Kelly

They, (that day)started a policy of requiring a $50 cash deposit, that was not mentioned at booking. They did call the manager and waived it. Bad policy, not everyone carries cash and it opens a liability of theft or robbery.

Partner

4/10

Poor

02 Aug 2025

Jennifer

Not up to other Microtel standards

This Microtel was not up to the same standards of other Microtels I've stayed at. The mini fridge didn't work. I had to go ask for soap, shampoo, ECT as there was none in the room. We had no ice bucket and the TV remote was missing. The room had a weird smell, floor had a dried up mess that wasn't previously cleaned up, holes in bathroom door and an outlet socket hanging out of the wall. They also required a cash deposit, that wasn't mentioned at the time of booking, and still put the same amount on my cc as a pending charge. All in all, I won't stay at this location again.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Dariel Dene

I am very sensitive with the smell around me. The building smells like smoke.

10/10

Exceptional

18 Jul 2025

Danyar

Great

2/10

Poor

18 Jul 2025

Danyar

Great

10/10

Exceptional

18 Jul 2025

Danyar

.

4/10

Poor

13 Jul 2025

joseph

Very run down. Dirty bathroom and sheets. The floors were covered with dried mud and our socks turned black on the bottom from our hotel. We had to ask for more towels as no one cleaned our room during the day.

Leisure Partner

2/10

Poor

12 Jul 2025

Alfredo

The bed was horrible and one night the building had no hot water at all to shower. No breakfast at all offer not even coffee lids for coffee at all. Was very disappointed with that hotel. Not worthy my money at all.

Leisure Family

4/10

Poor

09 Jul 2025

Samantha

BEDBUGS.

Only on the first night.
Honestly it was the first time in my life I had bed bugs on my bed and I SAW THEM and they crawled ON ME! 😭 I did not get bit tho.

I heard that East Coast has a lot of bug problems because of the swamps and the humidity and ecology, I mean yeah no kidding, so I can see this being an issue in many hotels especially since they are so hard to get rid off so I feel them but man.

The sheets were clean but full of stains (from the bed bugs). I had to go to the reception after going bonkers in my room at 2 am to make sure nothing got on my stuff, I went to ask for a room change and ended up conversating with the desk attendant. It was honestly a very good conversation that I would have rather have any other time than in the middle of the night. I don't mind your religion but please don't be asking guests if they go to church at 2-3 am in morning after they just went to battle with bed bugs.

The hotel feels older than it is and its pretty run down, some outlets didn't work, but I appreciated the fridge and microwave.

My new room had no bed bugs, but the sheets although washed still had a bunch of stains. And pillows like always were are super uncomfortable and the AC and fridge pretty loud.

Business_and_leisure Self

4/10

Poor

03 Jul 2025

Kevin

This property was poorly managed. The front desk person did the best she had with what she had available to help her. Don’t expect too much from this place.

Business

2/10

Poor

29 Jun 2025

Activity Account

Alert! Do not stay here!

The room was dirty. The water was rusted. You have to let it run for 30 seconds. Sheets had holes in them. Towels had stains on them. Guest laundry was inoperable. I witnessed multiple drug deals happen on my floor.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Verified traveler

Room wasnt maintained. Shower curtain was falling off, pillows were super uncomfortable.

2/10

Poor

28 Jun 2025

Elizabeth

I didn’t like how they didn’t have breakfast

10/10

Exceptional

25 Jun 2025

Brandon

Great stay

Staff was welcoming and friendly. Also accommodative.

Business

2/10

Poor

24 Jun 2025

Donald

This place should be condemned. No luggage carrier for customers. Small rooms dirty carpet in the hallway. Large garbage can in the hallway which overflow. Roaches in the room and a hole in the bathroom door. This is the worst hotel I ever been in. Stay away!!!

2/10

Poor

24 Jun 2025

Jesus

Horrible experience

The stay was horrible the rooms were horrible no locks on the top door felt unsafe cables exposed toilet didn’t work the only bright spot was the front desk personnel that attempted their best to help they were wonderful and courteous but seem to have no help from management or ownership no breakfast like advertised towels were old and stained did not feel safe at all with the atmosphere of people walking in and out was given the option to look at several rooms and they all seem to have the same issues will definitely not stay there again again the only bright spot was the front desk personnel that really really did try to help out but had no say so or authority

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Gary

It’s getting better each time I stay there.

Leisure

6/10

Pleasant

23 Jun 2025

Joshua

Not to clean

Leisure Self

2/10

Poor

22 Jun 2025

Lyndon

It was so bad that I didn’t even check in. I left

Business_and_leisure

10/10

Exceptional

16 Jun 2025

Colleen

Property under renovation, but was fine for a night.

Leisure Family

4/10

Poor

15 Jun 2025

Julie

The property was in horrible shape compared to the photos. There was trash & dirt all over in the hallways & stairways. The first room we were given wasn’t even clean, we had to ask for a different room the bathroom & floor was dirty & gross. The 2nd room was better but the hallways & stairways were filthy. This was a cheap place needed for a family member who was at the hospital near by or else we would have went somewhere else, luckily we were just there for a couple nights but wouldn’t stay there again. It seemed like it was a lot of people going there to party & do drugs & drink, you could smell pot the whole time.

Leisure Self

2/10

Poor

14 Jun 2025

Marcus

Never again

The only positive thing i will say about this location is that it was cheap. The place needs a full remodel, most guests coming and going were of unsavery quality. The lobby smelled like weed. The bathroom was falling apart, the shower curtain and hook for the towels. There were three roaches and the sheets were not the best. Its the only time i would stay here.

Business

10/10

Exceptional

13 Jun 2025

Brandon

Great, stays are always right on point

Partner

10/10

Exceptional

11 Jun 2025

Lisa

The staff was amazing and always went over and beyond; keep in mind the staff was different! My stay was 5 days and 4 nights, so I built some what of a rapport with them! I live locally and needed time to work on a project. I have traveled as far as Puerto Rico, Dominican Republic, and Bahamas for business and stayed in hotels like the Ritz Carlton - the level of customer service was not like this! Bravo/Brava!!!!!

Business Self

6/10

Pleasant

06 Jun 2025

Anne

It was definitely affordable.

Business Self

2/10

Poor

05 Jun 2025

Eleni

Very dirty and rude staff

Leisure Self

6/10

Pleasant

01 Jun 2025

David

Repairs needed to unit: toilet loose on floor, receptacle cover plate broken, entry door lock damaged

Business_and_leisure Self

2/10

Poor

28 May 2025

Christina

The tub was nasty and dirty haven’t been cleaned. Had to go and purchase bath rags because they said they don’t have any I had to go to front desk get sheets for bed because the did not change the bed sheets and pillow case worse stay ever

Partner