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Winston Salem Marriott

Winston - Salem - NC · United States

425 N Cherry StView location

8.6/10Excellent767 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location9.4/109.4
Neighborhood9.0/109.0
Quality8.0/108.0
Value7.0/107.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Winston Salem Marriott

'Located in Winston-Salem, this hotel offers a variety of amenities for both business and leisure travelers. Enjoy a workout in the 24-hour health club, relax in the garden, or browse the gift shops. The hotel features complimentary wired and wireless internet access, concierge services, and a 24-hour business center.

Savor American cuisine at the Butcher and Bull restaurant and bar/lounge, or take advantage of room service during limited hours. A full breakfast is available daily for a fee. The hotel also offers extensive meeting and conference space, totaling over 14, 500 square feet.

An airport shuttle is available 24/7 for a surcharge. Each of the 319 guest rooms features a refrigerator, flat-screen TV with cable programming, and a partially open bathroom with complimentary toiletries. Nearby attractions include the Benton Convention Center, Truist Stadium, and Old Salem. '

Read more about this hotelShow less

With a stay at Winston-Salem Marriott in Winston-Salem, you'll be within a 10-minute drive of Wake Forest University and Benton Convention Center. This hotel is 0.2 mi (0.3 km) from Frank L. Horton Museum Center and 1.2 mi (1.9 km) from Old Salem.

Make yourself at home in one of the 319 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Winston-Salem? This hotel has 14557 square feet (1310 square meters) of space consisting of conference space and 14 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Optional fees
    • Fee for full breakfast: approximately USD 14.95 per person
    • Airport shuttle fee: USD 49 per person (one-way)
    • Valet parking fee: USD 28 per day
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Benton Convention Center 0.2 km / 0.1 mi
Frank L. Horton Museum Center 0.3 km / 0.2 mi
Truist Stadium 1.5 km / 0.9 mi
Home Moravian Church 1.5 km / 0.9 mi
Old Salem 1.5 km / 1 mi
Salem College Elberson Fine Arts Center 1.7 km / 1 mi
Joe White Tennis Center at Hanes Park 1.8 km / 1.1 mi
Theatre Alliance 1.8 km / 1.1 mi
Wake Forest University Baptist Medical Center 2.2 km / 1.4 mi
University of North Carolina School of the Arts 2.4 km / 1.5 mi
Brenner Children's 2.6 km / 1.6 mi
Winston Salem State University 2.8 km / 1.7 mi
Children's Theatre of Winston-Salem 3.5 km / 2.2 mi
Bowman Gray Stadium 3.8 km / 2.4 mi
Lawrence Joel Veterans Memorial Coliseum 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 319
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
Show 22 more facilities & services
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 14
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Winston Salem Marriott

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-4
    DOUBLE AccessiblePhoto unavailable5 photos

    Winston Salem Marriott

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Winston Salem Marriott

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 12 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable14 photos

    Winston Salem Marriott

    DOUBLE CLUB KING BED

    Room photos

    14 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Pay movies
    • Toiletries
    • Desk
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Cable TV
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Winston Salem Marriott

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Cable TV
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Tea and coffee making facilities
    • Housekeeping
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Winston Salem Marriott

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-3

    Photos are not available for this room type.

    Winston Salem Marriott

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 12 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Winston Salem Marriott

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Desk
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Pay movies
    • Toiletries
    • Housekeeping
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Winston Salem Marriott

8.6
Excellent
767 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
9.0 /10
Quality
8.0 /10
Value
7.0 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
22 Jun 2026
Marcus
The rooms are highly sprayed with disinfectant spray. I could hardly breathe when i opened the door. Needless to say we left and did not stay the night because even our clothes smelled like it. Discusting experience. Parking was fine.
Partner
10/10
Exceptional
21 Jun 2026
Braxton
Nice hotel clean and friendly
Partner
10/10
Exceptional
25 May 2026
chris
Great place
8/10
Excellent
24 May 2026
Michelle
Great stay, club was helpful but items were depleted most days
8/10
Excellent
22 Apr 2026
Marion
Rooms were dated.
Partner
10/10
Exceptional
02 Apr 2026
Danielle
Great hotel in the central downtown. Walking distance to everything and really good valley if you need to park a car.
Business
10/10
Exceptional
25 Mar 2026
daniel
Everything was flawless except for barely noticeable stains on the bed sheets but didn’t really bother us very much. That was the only issue we had at all other than that absolutely great stay
10/10
Exceptional
01 Mar 2026
Chantese
Room clean
Friends_and_family Friends
10/10
Exceptional
17 Feb 2026
Patricia
Nice clean hotel
8/10
Excellent
24 Jan 2026
Tonya
It was good stay not great. The bathroom wasn’t spotless at all. The stopper didn’t work properly in the sink
10/10
Exceptional
18 Jan 2026
Britney
Room was clean and spacious, staff very friendly and accommodating. Would definitely stay again!
8/10
Excellent
10 Jan 2026
Shintaro
Room was clean, view was nice, bed was a hotel bed as expected. Parking is about $150 for self park for the week, or about 20-25 a night, they offer valet for $30 a night. The garage is pretty secure with police onsite at almost all times and has entrance hall from garage to the 2nd floor. Pretty sure the homeless guy pissed all over the elevator buttons and in the hallway in the parking garage- wouldn’t put that on the hotel but garage sanitation seemed neglected.
Business_and_leisure Self
8/10
Excellent
23 Dec 2025
Martin
Pipes rattling. The parking situation could have been better.
Leisure Partner
8/10
Excellent
06 Dec 2025
Marie
Staff
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Carlos
Great hotel
Self
4/10
Poor
01 Nov 2025
Paul
Manager was very unhelpful and not understanding.
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
rakecia
Everything was great.
Leisure Friends
10/10
Exceptional
19 Oct 2025
Giriprasadarao
Clean room
10/10
Exceptional
11 Oct 2025
Chris
Great
6/10
Pleasant
29 Sep 2025
Michelle
The rooms were clean, but the staff were not knowledgeable. I was told there was no stair access to the rooms when only one elevator was working. I paid a high price for the room and with my elderly relatives it was extremely difficult to wait (sold out due to parents weekend) and then attempt to climb multiple flights of stairs. I do expect some reimbursement for the inconvenience.
Leisure Family
8/10
Excellent
29 Sep 2025
Jonnie
Clean room convenient location.
Friends_and_family Family
10/10
Exceptional
27 Sep 2025
David
Cleans rooms and super friendly helpful staff!
Business Self
8/10
Excellent
14 Sep 2025
Adriana
Updated room with comfy bed.
Leisure Family
6/10
Pleasant
12 Sep 2025
Helen Marie
The toilet was clogged but we were given another room.
Leisure Pet
10/10
Exceptional
24 Aug 2025
Monica
It is one of the best hotel in Winstom Salem. People are very nice and the best location. The restaurant is also delicious.
Family
10/10
Exceptional
18 Jul 2025
Valerie

Great stay!

We traveled in town for a wedding and to celebrate our anniversary. The checkin procedure was quick and the staff I worked with were very friendly. Our room was on the top floor with beautiful views of the city!
Partner
10/10
Exceptional
01 Jul 2025
Marah
Nice property
10/10
Exceptional
22 Jun 2025
Nicole
It was amazing. The only thing I didn’t like is paying so much to park after paying so much in a room rate. Also, the girl at breakfast was amazing, but yall have to give her help.
Friends_and_family Family
8/10
Excellent
14 Jun 2025
Kaushik
Good business hotel
Business Self
8/10
Excellent
05 Jun 2025
Jennifer
Beautiful location and property.
4/10
Poor
25 May 2025
Amber
Room was clean bed was comfortable
There was no trash bags for the trash cans no microwave to warm up food the ice machine did not work so was unable to get ice for drinks there were signs for vending machines but when you got to the spot where it says theres vending there is no vending machine at all paid for complimentary breakfast food was great but service was terrible never got checked on nothing got seated order gotten taken and then server disappeared only time we saw her was when she brought our food out then never seen again honestly i wouldnt reccomend staying here considering how expensive it is hotel room is definotely not worth the price there are several hotels way nicer for cheaper id recomend looking elsewhere for a room
Partner
10/10
Exceptional
22 May 2025
Ricky
Really polite staff - Great customer service
Business Self
10/10
Exceptional
25 Apr 2025
Adam
The hotel is great. The area surrounding the hotel gets a little suspect as you walk towards the bars around the corner. Heavy heavy pot smoking scene which is just not my jam.
4/10
Poor
13 Apr 2025
Stacey
They oversold the rooms and put three adults in a one bed (king) room and brought a roll-away bed up. They basically just put the roll-away right inside the door, so we had to move furniture, set up the bed and make the bed ourselves. Shower did not drain well.
6/10
Pleasant
08 Apr 2025
Kristy
The elevators were broken and we stayed on the 11th floor. We were there for 3 days
Friends_and_family Family
10/10
Exceptional
08 Apr 2025
Maria
Great place to stay
Leisure
6/10
Pleasant
05 Apr 2025
Michael
My 7th floor hotel room door and wall were very dirty. The room was okay but walking into it was subpar.
Business
10/10
Exceptional
04 Apr 2025
Michael
Great
8/10
Excellent
30 Mar 2025
Luka
I loved how convenient it was for the convention and the room was nice and clean! The only thing I didnt love was the amount of sketchy people lingering around outside but thats no fault of the hotel. just a public street.

i do wish the hotel room had come with a microwave.
Leisure Friends
10/10
Exceptional
16 Mar 2025
Mark
Great location and safe
Leisure Partner
4/10
Poor
14 Mar 2025
Chase
Service for this hotel was nowhere near what it should be for the price. Here are a list of things that we dealt with for a long weekend:

- Clogged sink: first maintenance call made it worse, second one fixed it but left dirt and muck everywhere in the bathroom
- Broken fridge: fixed, but broke again after 2 hours; lost some food to that one
- Missed a room cleaning, called to ask if they could do it; 6 hours later still not done. Call again, they say they got it, go to the bar for an hour, go back up - still not done. Call again, they come up and we give them 30. Go back up and our bed is SOAKING wet. Asked for a dry comforter, maintenance (??) brings us...a sheet.

We walked away from this hotel experience extremely experience even after giving them the benefit of the doubt and a huge amount of patience.

Needless to say, we will not be staying here again.
Leisure Partner
8/10
Excellent
02 Mar 2025
Gerald
Property is clean, staff courteous, professional
Leisure Family
10/10
Exceptional
28 Feb 2025
Sonja

Excellent

Stayed for 2 nights. Excellent location, reasonable overnight parking fee ($30/day). Staff was very friendly , easy check-in /out process. Complimentary water for the room. Fantastic salmon bagel breakfast. Good breakfast menu.
Friends_and_family Family
10/10
Exceptional
21 Feb 2025
Angela
Great place to stay! Great staff! Can’t wait to stay here again!!
Business Self
10/10
Exceptional
21 Feb 2025
Angela
Loved the staff and valet service. So many great places to eat within walking distance. Can’t wait to stay here again!!
Business Self
10/10
Exceptional
17 Feb 2025
Gina
Very friendly people
Leisure Friends
10/10
Exceptional
15 Jan 2025
Eric
Nice room
Leisure Partner
10/10
Exceptional
12 Jan 2025
Kimberly
Friendly staff, prompt service, hotel was beautiful, clean and quiet.
Leisure Family
10/10
Exceptional
28 Dec 2024
JENNIFER
The hotel was nice and staff was friendly.
Leisure Partner
10/10
Exceptional
28 Nov 2024
Ahmed
Awesome
4/10
Poor
09 Oct 2024
Lucas
Booked a long room. None available when I checked in. Front desk made no effort to make it right.
10/10
Exceptional
06 Oct 2024
Jennifer
Room was so clean. It had all the amenities and some extras I enjoyed like slippers and essential oil to sleep better. The Keurig was also a BIG help with a selection of tea.
Business Self
10/10
Exceptional
23 Aug 2024
Tracy

Convenient, Newer, and Priced Well

We usually stay at a more expensive hotel in town, this one was a block away, just as nice, and less expensive. Will stay here again.
Friends_and_family Family
2/10
Poor
23 Aug 2024
Michelle
Rooms have paper thin walls- they let dogs bark all night and you can hear the elevator every time it comes to your floor. Suffice it to say, it’s impossible to get good sleep there. Go elsewhere and save yourself the couple hundred dollars on this old hotel
10/10
Exceptional
23 Aug 2024
Jennifer

Spacious rooms

The updated rooms are spacious and comfortable. The halls are a little more outdated but still well-maintained and clean. Valet parking is $28 (with unlimited in/out) or you can easily park in a parking garage across the street for $20/24. I mostly visit on the weekends when there is no free breakfast but there are many coffee shops and bakeries nearby.
Friends_and_family Family
10/10
Exceptional
18 Aug 2024
Agustin
Service attendants was very courteous .
Leisure Partner
10/10
Exceptional
16 Aug 2024
Angela
I only stayed one night, but it was very comfortable and I enjoyed my stay.
Business Self
6/10
Pleasant
22 Jul 2024
Tiffany
Air conditioning issue in hotel, valet staff was a mess, vehicle was hit by valet
Leisure Family
10/10
Exceptional
16 Jul 2024
Deborah
The rooms were modern and clean and
convenience of shopping and dining, all in the
downtown area.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Mary D
Our curtains did not open when we arrived to our room. We called the service desk & the responded within 5 minutes. The man came up to our room & fixed the problem.
Everything else was very clean and quiet.
Great stay!! Thank you!!
Partner
10/10
Exceptional
10 Jul 2024
Renee
Valet was excellent
4/10
Poor
30 Jun 2024
DIONNE D
Issue with my door key several times unable to get in my room. I never experience anything this and it was not corrected the first time. That is so unprofessional
Leisure Family
10/10
Exceptional
19 Jun 2024
Joel
Nice place
Leisure
10/10
Exceptional
04 Jun 2024
Craig

Great Stay!

Excellent property!
Friends_and_family Family
10/10
Exceptional
25 May 2024
Penelope S
The property is very swanky
Leisure Family
10/10
Exceptional
17 May 2024
DeAndre

Always a Great Stay

My stay at the Winston-Salem Marriott is always amazing. Comfortable rooms and pleasant atmosphere.
Business
10/10
Exceptional
11 May 2024
Angela
very clean
Leisure Family
10/10
Exceptional
30 Apr 2024
Paula
Loved it here! Clean, comfy bed and good food!
10/10
Exceptional
28 Apr 2024
Verified traveler
Everything was lovely. I loved the city view from my room. All the staff were kind, professional and hospitable.
Leisure Self
10/10
Exceptional
06 Apr 2024
Monica
Close to Wake Forest!!
10/10
Exceptional
05 Apr 2024
Julie

Great location

We live here and just wanted to stay downtown. Beautiful hotel beautiful view. Great location, no need to drive anywhere, everything in walking distance.
Friends_and_family Family
8/10
Excellent
17 Mar 2024
mukeni n.

Good hotel but parking is not free

I enjoyed my stay at this hotel. The only negative was the parking. I paid $43 for 2 nights stay since the only available parking is paid public parking across from the hotel.
Self
10/10
Exceptional
16 Mar 2024
Cecilia
Very friendly staff…very welcoming!
Leisure Family
6/10
Pleasant
04 Mar 2024
Caitlyn

Meh

Valet and check in was not helpful. No explanation on areas, where things were located. etc.
Friends_and_family Family
10/10
Exceptional
03 Mar 2024
Lara
Great facility. Nice rooms
Leisure Pet
10/10
Exceptional
24 Feb 2024
Susanne
The valet and staff out front were wonderful! So helpful
Business Self
10/10
Exceptional
21 Feb 2024
Marissa
Very good location and the hotel is beautiful.
Leisure Family
10/10
Exceptional
13 Jan 2024
Alfredo
Is a nice place close to downtown a lot of places to go without car
Leisure Self
10/10
Exceptional
26 Nov 2023
Juan
I thought it was great. Great room with a view and it’s within a minutes walking distance to the convention center and some restaurants. The bathroom floor was a bit dirty, but not too bad. Would book again.
Leisure Self
10/10
Exceptional
13 Nov 2023
Kathleen Ann

Highly recommend this place!!

I’ve always wanted to stay here and I’m so glad I did. This was the perfect spot for my weekend getaway!
Self
8/10
Excellent
05 Nov 2023
Jaclyn

The waiting is the hardest part

Elevator situation poor. 18 floors with only 3 elevators and no dedicated service elevator for housekeepers, etc. We wait and wait and wait for an elevator, and when it finally comes, it's full of housekeepers carts or people.
Friends_and_family Family
10/10
Exceptional
09 Oct 2023
Karin
I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.
Leisure Partner
10/10
Exceptional
08 Oct 2023
April

Great place

Great spot downtown within walking distance to the Art District. Very clean room, comfortable bed, and nice hotel.
Partner
10/10
Exceptional
19 Aug 2023
Lindsay
Clean, modern and in a great location.
Leisure Family_with_children
2/10
Poor
15 Aug 2023
Natalie
The hotel charged my card for the stay even though I paid through Expedia. They still have not returned the money and it has been near impossible to get someone on the phone.
8/10
Excellent
13 Aug 2023
jose
I would of gave it an excellent but the ac went out on the last night and it was very very hot!
Family
10/10
Exceptional
07 Aug 2023
MICHAEL
Valet parking was a 1st for me. Dining was convenient 😌
Business Friends
6/10
Pleasant
31 Jul 2023
PHYLLIS R
the rooms were updated. the halls, carpets and elevators were not updated.

I have stayed in much better Marriotts.

The staff was excellent though.
Business Partner
10/10
Exceptional
03 Jul 2023
Craig
Exceptional hotel. Clean and comfortable. One of the best stays I've ever had.
Business Self
10/10
Exceptional
27 Jun 2023
Brea
Great experience
10/10
Exceptional
26 Jun 2023
Craig
The room was comfortable and clean. I paid a great rate for a great room. The staff was super helpful and friendly. Probably one of the best hotel stays I've ever had.
Business Self
10/10
Exceptional
26 Jun 2023
Verified traveler
Convenient with good breakfast and lovely view of the city. Staff was very helpful
10/10
Exceptional
18 Jun 2023
Sandra
N/A
Leisure Partner
8/10
Excellent
12 Jun 2023
Joseph
The walls are thin so we could hear people talking in the room next to us and then we were apparently too close to the elevator shaft because we constantly could hear the 3 elevators going up and down all night and day
Leisure Pet
8/10
Excellent
12 Jun 2023
Rebecca
The hotel had awesome staff! The room was clean. The only issue is you have to pay to park off site but there was a sky bridge back to the hotel. They do offer valet for $25
Leisure Family
10/10
Exceptional
05 Jun 2023
Travis

Clean and great staff

The Winston-Salem Marriot was very clean, and comfortable. The entire staff was wonderful, and Shanice the supervisor was exceptional. Shanice made a our stay great with her entire demeanor. We will be back
Friends_and_family Family
10/10
Exceptional
27 May 2023
Efrain
Great service. Extremely helpful.
Friends_and_family Family
10/10
Exceptional
26 May 2023
Holly
Friendly service. Clean rooms. Easy access to shops and food.
Leisure Family
10/10
Exceptional
19 May 2023
Walter
Recommend
10/10
Exceptional
19 Apr 2023
Kenneth
Quiet, comfortable beds, good dining options nearby and good restaurant / bar in the lobby. Very friendly and helpful staff.
Leisure Family

Location & surroundings

Winston Salem Marriott
425 N Cherry St, Winston-salem, United States

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Winston Salem Marriott

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