Name: La Quinta Winston Salem
Address: 2020 Griffith Street, Winston Salem, 27103, US

10/10

Exceptional

21 Jul 2026

LAURETTA

Location was good. Elizabeth was extremely exemplary in her duties, hospitality great. Going above to help customers and get things done. All other staff was very helpful too. I would refer businesses or organizations/ friends there. Great place near hwy, malls stores, etc . 7/21/26

Business

6/10

Pleasant

18 Jul 2026

Lucy

Breakfast was good. Lobby was welcoming. Staff were friendly. We had a few hiccups with the room but staff worked to fix them.

Family_with_children

8/10

Excellent

18 Jul 2026

Parker

I would stay agian

Family_with_children

8/10

Excellent

17 Jul 2026

JA'CAL

It was a good stay the staff is helpful and it's always someone available for assistance.

Partner

6/10

Pleasant

16 Jul 2026

Douglas

We were given a room and found small black bugs in the bed. We were given a different room but were not given the refund that the clerk voiced would happen. Overall the staff were very helpful and said that the room would be examined by their pest controll contractor per hotel protocol. Pool was great and many guest enjoyed it.

Partner

10/10

Exceptional

16 Jul 2026

Vanessa

The room was clean and nice and comfortable, the bed was comfortable and the sheets were clean I will be back soon for another room.

Partner

8/10

Excellent

15 Jul 2026

Tierra

Room was nice and spacious. Could have been a little more cleaner. They do allow dogs and there was dog hair on the floor in my room. The hallway also had a weird smell. Breakfast was very basic. Overall, would book again.

Self

6/10

Pleasant

14 Jul 2026

LAURETTA

It was a okay property.but a ceiling fan was full of dust couldn't turn it off . It was aok other than that.

Business

6/10

Pleasant

11 Jul 2026

Angela

Our floors, toilet and sink were not clean. Linens were clean and a sufficient amount were provided. The property smelled of Marijuana throughout. Our room had an unusual odor as well. The pool looked nice, we just weren't there long enough to use it.

Partner

4/10

Poor

11 Jul 2026

Matthew

Blood on pillow case and cigarette butts in the pool.

2/10

Poor

08 Jul 2026

Catherine

Our room smelled like dog and cigarettes! They did change our room, but that room was dirty. At that point I just went to bed. The property has a lot of maintenance issues. I would never recommend anyone stay here. So gross.

Family

4/10

Poor

05 Jul 2026

Cindy

The property is overdue for a refresh and the beds are very uncomfortable and hard. Minimal bed linens and worn pillows.
The complimentary breakfast is more limited than at most hotels but the coffee was good. The hotel accepts pets so barking dogs were heard throughout the facility.

Self

2/10

Poor

03 Jul 2026

Tamika

The property is very dated. Everything needs updating. The staff, with the exception of one lady, is rude, rude, rude!!!

Family_with_children

8/10

Excellent

30 Jun 2026

Erica

Day staff could be friendlier and helpful like the evening and night women are.

Family_with_children

2/10

Poor

30 Jun 2026

Marquet

This is in a good location but the staff is very rude to the guest my grandbaby had a seizure and I sent my other grandbaby to the front desk to let them know we will be checking out later he told her I need to pay before we go to the hospital and what do you won’t me to do I ask for two pillows and the said we have to pay for them they only put two small pillows on the bed .

Friends_and_family Family

4/10

Poor

29 Jun 2026

Andrea

Great location, easy check in. Rude staff and the floors in my room were filthy.

Business

6/10

Pleasant

28 Jun 2026

lawrence

The room was actually spacious, and the hallway lighting was warm and subdued — very pleasant. However, our room had a funky smell to the air and even the linens. A small piece of litter was in one corner. The bathroom countertop has some brownish stains on it we had to wipe up. The doors to the closet and bathroom fit poorly and didn’t close. The exterior doors were not always secure — they didn’t always stay closed tightly and latch properly. And an hour before checkout, our card keys were centrally deactivated (but the helpful desk clerk re-authorized them).

This particular property was not up to the usual LaQuinta standards, for this visit.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Isabel

A little disappointed that the room was not ready after a long drive from Pennsylvania.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

William

The hotel stays were quiet and restful, there were plenty of places to eat in the area and shopping if needed

Self

10/10

Exceptional

22 Jun 2026

Keith

The grounds were interesting- a gazebo and outside seating. Multiple restaurants were within walking distance, and breakfast was fine- waffles, cereal, etc.

Partner

8/10

Excellent

22 Jun 2026

Gary

I must say….i was a little disappointed with my stay. I did get an excellent price for the one night but the room needed to be swept. The internet was very sketchy and when calling the front desk for help, I couldn’t get anyone to answer…and the middle outside door was littered with trash and beer bottles everywhere! On the plus side….it was quiet during the night and we had an easy checkout. I’ll look at reviews in other places before I book here again.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Kierra

It was okay, not the best.

Partner

8/10

Excellent

21 Jun 2026

Glenda

Clean rooms, quiet place to rest.accessible parking

Family

4/10

Poor

20 Jun 2026

Kenneth

Breakfast was 20 min. Late. Front desk was empty during check.

8/10

Excellent

15 Jun 2026

Julie

I was travelling with a pet for a one-night stay. I booked through Expedia. The listing stated that the hotel was pet friendly, but did not state that there was an additional $25.00 pet fee per night. I found this out from the clerk who checked me in. I was not happy about that, but I paid it. The grounds were not great for pets. There was not much grassy area for pet bathroom breaks and no bags available to pick up pet waste. The side entrance nearest to my room did not open with the key card, making it not functional. The ice machines were not working on the 2nd and 3rd floor, which left only two ice machines for the entire hotel. There were people in the parking lot smoking marajuana outside of their car in plain sight. The hotel looked nice from the outside. The room was fine. The common areas were not air conditioned. Will not stay here again.

Pet

6/10

Pleasant

15 Jun 2026

Laura

The aesthetics of the property from the exterior are in need of an update. The interior has been updated with new carpet in the hallways and lounge area but not in the stairwells and fitness room. The treadmills are old and worn out but the universal machine still functions well.
I was placed on the 6th floor that smelled like lld musty smoke in the room but not in the hallway. I didn't get much sleep because the window unit blasted air into the room and it continually switched off for a minute then on for five minutes, and repeat all night. I don't believe the filters on the unit have been cleaned and sanitized since its original installation ages ago. The intensity of cigarette smoke is more noticeable when it is blowing cool to cold air into the room. It's noisy.
I was disappointed with the hot breakfast because they gave us powdered eggs, cheap pork sausage, and the most unhealthy waffle mix and syrup. This is one of the worst La Quinta's I have ever stayed in. Converting an old hotel that allowed smoking into a completely non-smoking hotel only works if you clean the ductwork and replace every absorbing material, fabric, and carpet,

Business

6/10

Pleasant

12 Jun 2026

Patricia

Property a little difficult to get into from main road.

Partner

2/10

Poor

12 Jun 2026

Corey

COCKROACHES!! I’ve stayed at older hotels in the past and understand it’s expensive to upgrade. There is no reason to have BUGS!! I was willing to overlook the old hotel, and the fact that it smelled of marijuana, even though it’s no smoking supposedly. The doors in the room for the bedroom didn’t close properly, the floors were dirty and the staff acted like it wasn’t their problem. My son was supposed to sleep on the sofa sleeper, and there were no linens in the room. Called the front desk to have some brought up and was told to come get them. There were spots of structural damage all over the property that was barely “repaired.” Checked out immediately after being in the room for 20 mins and was told if I wanted a full two day refund, I would need to speak with the manager after 11am the next day. Keep in mind we just drive 7 plus hours to see family in the area. No thank you, I’ll take my one day refund instead of risking losing two days and not getting a callback from the manager. Glad I did as I was never contacted about it! Do yourself a favor, don’t believe the reviews that say it’s ok and good room for the money. No room is worth bringing cockroaches home with you!!

8/10

Excellent

11 Jun 2026

Patricia

Property was OK. Could use some updates around the building. Very difficult to get in and out of the parking lot.

Partner

10/10

Exceptional

10 Jun 2026

Gary

Parking was easy, staff were kind, many shops nearby.

Friends

8/10

Excellent

08 Jun 2026

Dana

Clean, friendly staff. Only downside was lack of choices for breakfast and outside door didn’t latch well.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

John

The only reason I’m not leaving a 5 Star review is due to the fact for several days of my week long stay, I could smell the use of marijuana. I am retired law enforcement and my step-son was lost his life because of marijuana so I do not tolerate it very well. I did NOT report it for the simple fact that house keeping was on the floor several times during the week and if anyone should have reported it, it was them. Cleaning the rooms, walking down the hall, it would have been no question what was going on. I also could not tell exactly what room it was coming from to be honest. I was on the 6th floor near the elevator. It was first thing in the morning, during the day and evening hours. Not every day, but more day’s more than not. I don’t like leaving bad reviews and usually just do not fill them out if it’s a bad review but I do think this needs to be addressed. Wasn’t happy at all and I hope you can understand.

Self

6/10

Pleasant

01 Jun 2026

Patricia

Our room was not ready at 3pm as promised, and the desk clerk, when she did check us in, kept trying to check us in as someone else. She felt bad and gave us a late checkout for 1pm on our exit day. We were taken back by the need to collect a $100 security deposit that would be refunded up to 14 days after our departure. There was a sign on the counter informing us that there was NO housekeeping and if we were in need of clean towels, we would need to bring our used towels to the front for exchanging! Sorry - but that is just a bit much for what we paid for the room. The room itself - a king suite - was roomy, The bed was comfortable. The bathroom was spacious although the commode sits so low to the floor that you need to pull yourself up with the help of the sink counter. When we arrived, there was a dinging sound which the room cleaner didn't care to help us find the source. We finally realized that the refrigerator had been left open and was at 68*. The blackout curtains need replaced - the outside light came through like stars - interesting but not helpful. Breakfast was \"tired\" and the same every day - no variation. Bread was stale. Desk clerk was slow to refill items or to pay attention to anyone. You don't want to know about the roach on the shower curtain WHILE I was in the shower. On the last day, neither key worked and two trips to the desk finally let us back in. Seems they turned it off at 8am even though we had a late checkout. Would not return.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Vernon

It was rated 3 stars and I used Expedia points, so you get what you pay for! I would never stay there again; even with points!

Partner

2/10

Poor

31 May 2026

Dimitri

Terrible property

8/10

Excellent

30 May 2026

Tonjia

Great hotel and very nice!

Partner

6/10

Pleasant

27 May 2026

Eric

There was supposed to be a mini fridge in my room. I was there for 5 days and didn’t get the fridge until the last night.

Self

8/10

Excellent

26 May 2026

Kenneth

Parking was convenient and the room was clean.

Pet

10/10

Exceptional

25 May 2026

Jorge

The room was clean and comfortable.

Family

8/10

Excellent

24 May 2026

Tina

Everything was great.

Partner

10/10

Exceptional

22 May 2026

Tarfi

It was great staying at La Quinta at Winston Salem.

Family_with_children

8/10

Excellent

22 May 2026

Ronald

I had a great experience. Comfortable bed and clean room. It was just dated and the water pressure was maybe the worst I've seen at a hotel. Fix the water pressure and for the money its 5 stars!

Self

8/10

Excellent

21 May 2026

Ted

Great stay for 1 night was close to wake forest university

Family_with_children

2/10

Poor

20 May 2026

Donald

The steakhouse adjacent to the property was the best part.

Self

2/10

Poor

19 May 2026

Eric

No working wifi network. TV in room did not work. AC too loud to sleep through. Poor breakfast.

Family

8/10

Excellent

18 May 2026

Kathleen

Staff was wonderful! Room was spacious!!

Friends_and_family Family

8/10

Excellent

09 May 2026

William

Nice, especially for the price.

Family

4/10

Poor

05 May 2026

Atonga

Alright stay

Friends_and_family Family

8/10

Excellent

05 May 2026

Rhonda

The building is old and not kept up real well. Our room was nice but the shower rod wasn’t put on right so the curtain kept sliding down on both ends plus the curtain was dragging on the tub so you ere stepping on it all the time. The window curtains wouldn’t stay shut so people could see in. There was no soap dish in the room. The grounds had lots of trash the building had cracks and chips. The staff was friendly the breakfast was ok except the bagels were stale and hard. For the price it was good.

Friends_and_family Friends

6/10

Pleasant

04 May 2026

Jillian

The breakfast was okay, the room was clean. The fridge in the room has seen better days. Even on Max cold it was barely cool. For the price, it was a clean place to sleep.

Family_with_children

4/10

Poor

04 May 2026

Antonio

I have stayed at this hotel many times in the past when traveling to Winston‑Salem, but it had been several years since my last visit. Unfortunately, my stay this past weekend was very disappointing. The service was not friendly, the property was dirty, and the breakfast was poor—to the point that it made me sick for the entire day. The price was far too high for the quality and condition of the hotel. Additionally, the green areas in the back were in very bad shape. Overall, the experience was nothing like what I remembered. I will not be staying here again.

Family_with_children

10/10

Exceptional

01 May 2026

Jean Francois

Très bien et propre.

Family

2/10

Poor

27 Apr 2026

Elizabeth

I gave quality inn the wrong review I’m sorry the one I gave for them was for here. Will never return Laquita. Quality inn is our new go too. Laquita is horrible. Staff except for Elizabeth is horrible.

Family_with_children

4/10

Poor

26 Apr 2026

Patrick

I don’t usually do reviews but this was enough and I give these reviews because of what I had a reservation for and what I actually got for the weekend was not what was in the confirmation. I was suppose to get a superior room with two queen beds, which were actually two full size beds, a mini refrigerator with a microwave, just a refrigerator, multiple stains that could have been cleaned up on the carpet, sticky surfaces, no pool towels, I asked for some and the associate had a blank stair on their face and said let me see if I could find some, 2 mini size pillows on full size beds which should have been queen size beds, the furniture had like a chopped up appearance to it as well. The reason we did not find another place was we had kids and one was sick and we were tired of traveling and figuring rooms out and wanted our sick child to rest finally from the long road trip. This will be the last time with this hotel chain.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Linford

We arrived 45 minutes after check in a the lady at the front desk was grumpy and was kinda sassy. She said we can’t go to our room because it’s not ready. Finally after waiting for 30 minutes she said we can go now. We get to our room and let’s just say it this way I don’t know why we had to wait because cleaning was not the reason. It was not freshly cleaned. She was just having a bad day and was making customers pay because of her problems.

Family

10/10

Exceptional

21 Apr 2026

Kimberly N

Great stay

Family_with_children

6/10

Pleasant

21 Apr 2026

katherine

I was taken back when there is a 100.00 deposit required in case I took anything (towels etc.) the guest have to take the towels to the front desk daily for fresh ones. I will think twice before I book there.

Self

10/10

Exceptional

19 Apr 2026

Douglas

Very nice stay

Family

4/10

Poor

17 Apr 2026

Shaquille

breakfast was about a 3/10. not as clean as the rating says online. A/c and TV didn’t work. Didn’t want to give us extra towels and wash clothes for everyone in the room. it was two wash cloths and five of us to a room. didn’t have a blanket and pillow for the pull out sofa

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

John

The stay was sufficient enough for the weekend. I was only there for a night.

Self

10/10

Exceptional

14 Apr 2026

Hubert

Great food great everything

Family_with_children

10/10

Exceptional

09 Apr 2026

Amanda

This hotel has improved a lot since the last time that I stayed there which was about 2 years ago. The lady that checked me in was super friendly and I loved the online check-in feature. The breakfast was delicious, I was not expecting a lot out of it but it was very good and hot. The hotel itself smelled much cleaner, and the bed was very comfy. The only thing that I had an issue with was that the TV would turn off if I turned off the lights in my room, and I did text them about it but they replied back after I had already gone to bed and since I was only staying one day I did not care that much. I wish there was more lights on the right side of the building, if you're looking at the hotel from the front to the right. And the area where you walk your dog was not well kept, I found lots of trash and there were no dog trash bags.

Self

2/10

Poor

08 Apr 2026

David

Partner

6/10

Pleasant

06 Apr 2026

LAUR-LA

Disappointed was no microwave in room wastold it was

6/10

Pleasant

05 Apr 2026

Jinnette

The hotel location is convenient and that’s about all I can say good about it. In order to get new towels you have to walk the old towels downstairs, the rooms are not only outdated but the aesthetic is terrible, the a/c makes a weird noise the entire time sounds like a creaking door.

Friends_and_family Family

4/10

Poor

30 Mar 2026

Jamie

property is a little run down, no blankets or pillows provided for the sofa bed, checked in online and paid for pet ahead but still had to go through the whole inquiry again at check in so the online checkin was a waste of time

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Ann

No.

2/10

Poor

22 Mar 2026

Larry

Did not stay......the property was horrible and the rooms weren't clean!!!!!!

4/10

Poor

22 Mar 2026

Mack

These was not no hot water for the one night.

Partner

2/10

Poor

21 Mar 2026

Mary

Spent fifty minutes from time of arrival trying to unlock our door, was given two different rooms and the desk attendant came upstairs finally…. And could only get in with his master key…. Not the experience you want when it’s 10:30pm and have to be awake at 5:30am.. spend your dollars elsewhere.

Family_with_children

6/10

Pleasant

21 Mar 2026

Michael

The staff was great. The facility leaves a lot to be desired. We stayed 3 days and never once had maid service. What hotel doesn’t do daily room cleaning? Also last night there was a large bug in our room. I went to the bathroom and saw a large bug crawling on the floor in the middle of the night. It scared me pretty good & I had a heck of a time trying to kill it.

Business

6/10

Pleasant

20 Mar 2026

Brenda

Did not use any amenities beyond the room.

Self

10/10

Exceptional

20 Mar 2026

Tomika

Great