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Embassy Suites Winston - Salem

Winston - Salem - NC · United States

460 North Cherry StreetView location

7.2/10Very good1,000 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.8/107.8
Condition6.8/106.8
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities6.8/106.8
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Embassy Suites Winston - Salem

The Embassy Suites by Hilton Winston-Salem Downtown is located in the Twin City Quarter, connected to the Benton Convention Center and within walking distance of the Stevens Center, the North Carolina School of the Arts, and the vibrant Winston-Salem Arts District.

Just minutes away are Wake Forest University, Winston-Salem State University, and historic Old Salem, home to the Old Salem Children's Museum. Other nearby attractions include the Southeastern Center for Contemporary Art (SECCA), SciWorks, the Diggs Gallery, and Hanes Mall.

This full-service, upscale all-suite hotel offers spacious two-room suites, complimentary cooked-to-order breakfast, and a nightly manager's reception. While the hotel currently offers limited service for its complimentary evening social and breakfast, please note that the business center, fitness center, on-site restaurants, pool, and room service are temporarily unavailable.

Wireless high-speed internet access is available throughout the hotel. The Smith-Reynolds Airport is a short ten-minute drive, and Piedmont Triad International Airport is twenty minutes away.

Read more about this hotelShow less

With a stay at Embassy Suites Hotel Winston-Salem in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.1 mi (0.1 km) from Benton Convention Center and 0.2 mi (0.3 km) from Frank L. Horton Museum Center.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Winston-Salem? This hotel has facilities measuring 24003 square feet (2230 square meters), including conference space.

Popular amenities

Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Benton Convention Center 0.1 km / 0.1 mi
Frank L. Horton Museum Center 0.3 km / 0.2 mi
Home Moravian Church 1.6 km / 1 mi
Old Salem 1.6 km / 1 mi
Truist Stadium 1.6 km / 1 mi
Theatre Alliance 1.7 km / 1.1 mi
Joe White Tennis Center at Hanes Park 1.7 km / 1.1 mi
Salem College Elberson Fine Arts Center 1.7 km / 1.1 mi
Wake Forest University Baptist Medical Center 2.3 km / 1.5 mi
University of North Carolina School of the Arts 2.5 km / 1.5 mi
Brenner Children's 2.8 km / 1.7 mi
Winston Salem State University 2.9 km / 1.8 mi
Children's Theatre of Winston-Salem 3.4 km / 2.1 mi
Lawrence Joel Veterans Memorial Coliseum 3.8 km / 2.3 mi
Bowman Gray Stadium 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 146
  • Number of floors (main building): 10
  • Double rooms: 82
  • Suites: 131
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
Show 35 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • Shop
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 2 Bedrooms • 45 m²SUI.PI
    SUITE PREMIUMPhoto unavailable10 photos

    Embassy Suites Winston - Salem

    SUITE PREMIUM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accesible PremiumSUITE • Accesible PremiumSUI.H6-PI

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 2 Bedrooms • 45 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable12 photos

    Embassy Suites Winston - Salem

    SUITE KING BED NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Pay movies
    • Toiletries
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 51 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Embassy Suites Winston - Salem

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS PREMIUMSUITE • TWO DOUBLE BEDS PREMIUMSUI.2D-PI

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO DOUBLE BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS TWO BATHROOMSSUITE • TWO BEDROOMS TWO BATHROOMS • 2 Bedrooms • 45 m²SUI.2W-B2
    SUITE TWO BEDROOMS TWO BATHROOMSPhoto unavailable9 photos

    Embassy Suites Winston - Salem

    SUITE TWO BEDROOMS TWO BATHROOMS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS TWO BATHROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2W-B2

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Balcony
    • Wi-fi
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM ONE BEDROOMSUITE • PREMIUM ONE BEDROOMSUI.B1-PI

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 51 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable3 photos

    Embassy Suites Winston - Salem

    SUITE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable2 photos

    Embassy Suites Winston - Salem

    SUITE ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 56 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable10 photos

    Embassy Suites Winston - Salem

    SUITE TWO BEDROOMS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Bathroom
    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Shower
    • Hairdryer
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 2 Bedrooms • 45 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable12 photos

    Embassy Suites Winston - Salem

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Pay movies
    • Toiletries
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Safe
    • Individually adjustable air conditioning
    • Balcony
    • Ironing set
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1-1
    SUITE ONE BEDROOMPhoto unavailable2 photos

    Embassy Suites Winston - Salem

    SUITE ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Room amenities

    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 2 Bedrooms • 45 m²SUI.PI-1
    SUITE PREMIUMPhoto unavailable14 photos

    Embassy Suites Winston - Salem

    SUITE PREMIUM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-1

    Room amenities

    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Shower
    • Hairdryer
    • TV
    • Bathroom
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 2 Bedrooms • 45 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable6 photos

    Embassy Suites Winston - Salem

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 2 Bedrooms • 45 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable9 photos

    Embassy Suites Winston - Salem

    SUITE EXECUTIVE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM NON SMOKINGSUITE • PREMIUM NON SMOKINGSUI.PI-NM

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-3

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-2

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS PREMIUMSUITE • TWO QUEEN BEDS PREMIUMSUI.2Q-PI

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO QUEEN BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM QUEEN BEDSUITE • PREMIUM QUEEN BEDSUI.PI-QN

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 45 m²SUI.PI-2
    SUITE PREMIUMPhoto unavailable3 photos

    Embassy Suites Winston - Salem

    SUITE PREMIUM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Room amenities

    • Hairdryer
    • Shower
    • Bathroom
    • TV
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE NON SMOKINGSUITE • EXECUTIVE NON SMOKINGSUI.EJ-NM

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM TWO BEDROOMSSUITE • PREMIUM TWO BEDROOMSSUI.B2-PI

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE PREMIUM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Embassy Suites Winston - Salem

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BED • 2 Bedrooms • 45 m²SUI.KG-PI
    SUITE PREMIUM KING BEDPhoto unavailable8 photos

    Embassy Suites Winston - Salem

    SUITE PREMIUM KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Embassy Suites Winston - Salem

7.2
Very good
1,000 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
6.8 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
John
Staff were helpful and on point. Love the breakfast and happy hour. Nice experience
Family
10/10
Exceptional
26 Jun 2026
carl
Great Customer Service
Self
10/10
Exceptional
14 Jun 2026
Charles
Very nice good food safest place you'll ever be
10/10
Exceptional
29 May 2026
Anita
Easy to get to rooms from parking garage. Loved the fact we could walk to.the graduation literally across the street. Our Grandson's really enjoyed the pool. The breakfast was excellent. Thank you
Family_with_children
10/10
Exceptional
25 May 2026
Kevin
Staff very helpful, morning breakfast was very good...Evening reception was well done as well
Family_with_children
10/10
Exceptional
19 May 2026
Scott
Nice staff
10/10
Exceptional
09 May 2026
LaDonna
Breakfast staff was great. Omelet lady was friendly personable and welcoming. Room was a spaciois suite, clean and comfortable. Love the smell of the amenities Elevator didn’t work in parking garage so a little bit of walk and carry.
Partner
10/10
Exceptional
26 Mar 2026
lourdes
Excellent
Friends_and_family Family
6/10
Pleasant
23 Mar 2026
Kevin
Ok, housekeeping lacking
10/10
Exceptional
14 Mar 2026
Derrick
Great service late at night!
2/10
Poor
13 Mar 2026
Sam
There was a lot of noise in the room above us. The booking for this hotel did not state that you needed to park in a public parking deck that is $25/day. I had no options to add my children after booking and was charged for their breakfast that was supposed to be free. The worker at the front desk was rude and could have found a better solution to any of these issues. We've been rewards members for years and this is the only hotel we have ever had an issue with being charged for breakfast and being told to put our children on the actual booking. Overall the facility itself is decent and in a convenient location.
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Jennifer
Nice room friendly staff
Partner
8/10
Excellent
02 Mar 2026
Randy
The one lady could not fix over easy eggs with out breaking a yolk. She did it 2 days in a row and eggs where over medium not easy. They also had onion rings on the menu but where out. No non alcoholic beers at the bar.
Self
10/10
Exceptional
17 Feb 2026
Rebecca
Everything was great, staff was friendly, courteous and helpful. Room was spotless.
10/10
Exceptional
28 Jan 2026
Kayla
was amazing and staff was amazing rooms were beautiful hotel was nice
10/10
Exceptional
11 Jan 2026
Johnna
Rooms were amazing! Very quiet down hallways and in room. Staff & food was amazing!
Leisure Family
10/10
Exceptional
05 Jan 2026
Karla
The staff was so nice! Breakfast was good. Room was great! The kids had fun in the pool. Only disappointment was that there was no hot tub. Pictures online showed a hot tub and we were looking forward to that.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
PAULA
Had a great time. The evening “greeting” time is nice. Met nice people there. Staff is always pleasant and accommodating. Room was clean. Bed was comfortable.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Brannon
Great stay
10/10
Exceptional
04 Jan 2026
Bradley
All staff members were excellent, sadly I dont remember all names, but Braxton made a great omlette and Steven was beyond welcoming at the front. The snacks ans breakfast were big positives for the stay. Plenty of places walkable around although I wish parking was cheaper or included (even if close and easy). $20 a day. Gym was nice and it was nice to have a pool although it was pretty cold even indoors (at least for me)
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Shane
Penny and the staff were wonderful and I had an excellent stay !
Leisure Self
10/10
Exceptional
28 Dec 2025
CONTRICE
Clean room and friendly staff!!
10/10
Exceptional
27 Dec 2025
Kim
Great stay
10/10
Exceptional
17 Dec 2025
Quinlan
Really loved the quietness of the facility. The cleanliness was a perk also!
Business Self
4/10
Poor
06 Dec 2025
Kevin
Hotel is run down and not worth the price. I had no hot water in my room for a December stay.
Business
10/10
Exceptional
30 Nov 2025
Rajit
Room was spotless
Leisure
10/10
Exceptional
29 Oct 2025
Percy
Everything was fine!!
10/10
Exceptional
08 Oct 2025
Stephen
Very spacious rooms. Easy check in and out. Adjacent parking structure was convenient but a little pricy.
Leisure Self
4/10
Poor
06 Oct 2025
william
Poor
10/10
Exceptional
28 Sep 2025
Daniel
Staff was attentive, friendly & available
Leisure Family
6/10
Pleasant
28 Sep 2025
Jennifer
Needs a big renovation but staff couldn’t be nicer :)
Leisure Family
10/10
Exceptional
15 Sep 2025
Nicholas

Staff was fantastic

Room was clean, staff was excellent. Solid breakfast and bar. Condition of the place was alright. Property has a little age to it, but they do a good job of keeping things clean and in working order.
Business
10/10
Exceptional
13 Sep 2025
Judy
Service was good
10/10
Exceptional
12 Sep 2025
latasha
Great staff. Everyone was friendly and engaging.
Business
10/10
Exceptional
11 Sep 2025
Shanda and Karonn
Very nice and clean
10/10
Exceptional
08 Sep 2025
Marlene
Close proximity to downtown area
Business_and_leisure Self
8/10
Excellent
06 Sep 2025
Jamel
The room I was given was a bit run down. The first room some one smoked in the room. There were burn in the carpet. I was shown to another room. Still a bit run down but it was fine.
Business Partner
10/10
Exceptional
02 Sep 2025
Paula Sue
I liked the text message that started, it let me ask what time breakfast is? what time is check out? easily.
Penny was awesome right off the start! and started me off on the right experience, and then everyone else is so friendly. 3erd floor, folks cleaning rooms, said Hi, when you walk past them, instead of looking away and pretending they don't see you, like happens other places.
Business Self
8/10
Excellent
24 Aug 2025
Susan

Very Pleasantly Surprised

Very comfortable stay, my room was spacious, clean & neat. The staff were all really pleasant & accommodating.
Friends_and_family Family
6/10
Pleasant
20 Jul 2025
Martin
Getting pretty run-down. Like many of the Embassy Suites we’ve stayed in lately
Leisure Family
10/10
Exceptional
20 Jul 2025
Keith
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
4/10
Poor
20 Jul 2025
Adam

Nice area but needs improvement

Check in was slow, parking not included, got a non smoking room and it smelled like weed, son’s bed had a cigarette burn in the sheet. Phone in the room did not work to contact the front desk. Had to go down to ask for bedding for the pull out couch. After 40 mins no one showed up with the bedding so we had to go back down. Were told that the guy who was supposed to do it didn’t have a walkie talkie and didn’t know. Just to have the guy get up and walk 10 feet to the right of the lady helping us and get it. Breakfast was nice.
Friends_and_family Family
6/10
Pleasant
06 Jul 2025
Verified traveler
The hotel was EXTREMELY OUTDATED. The location was great. The space of the room was great as well. The staff were so friendly and helpful with our multiple room check in. The hotel was just outdated it looked like a hotel from the early 2000’s
Business
10/10
Exceptional
03 Jul 2025
Darrin
Amenities and location
Business Family
6/10
Pleasant
03 Jul 2025
Verified traveler

Overall, I'd stay again

the staff was excellent, very friendly and accommodating.

My room was an interior room, which I wasn't a fan of, but I didn't request a room with a window. Just felt somewhat claustrophobic not being able to open a curtain / window.
The tunnel to the Benton convention center is great if you're staying there on business attending a conference at Benton.

Food for breakfast was great. Dining staff was very friendly.

Evening drink was nice as well.

Room was very spacious.

Toilet was clogged before I got there, and the room key didn't work because the battery had died on the electronic door switch. Hotel staff was very quick to repair the door and unclog toilet.

Overall, stay was ok. I'd probably stay there again because of the friendly staff, good food, excellent location, and large room. I'd probably just request a room with a window view instead.
Business
10/10
Exceptional
03 Jul 2025
Lloyd
Great experience
Leisure Family_with_children
10/10
Exceptional
03 Jul 2025
Joanne
We stayed for 4 nights and I have no complaints! Everyone was so friendly and accommodating. Room was clean and spacious. The beds are so comfortable. Breakfast was great. Only wish parking was free. Otherwise, my family had a great stay and would definitely return.
Leisure Family
10/10
Exceptional
01 Jul 2025
Ernest
The lady who cooked the omelet was great!
10/10
Exceptional
28 Jun 2025
Angela
Close to convention center
2/10
Poor
28 Jun 2025
Montaja


*1/5 stars - Avoid Embassy Suites at all costs!*

\"I'm still fuming about my experience at Embassy Suites Downtown Winston Salem! Not only was my stay subpar, but the management's incompetence knows no bounds. I was charged twice due to the incompetence of one of their employees!

Needless to say, I will never be staying at Embassy Suites again. If you value your hard-earned money and your sanity, stay far, far away from this dump.
10/10
Exceptional
27 Jun 2025
Patrick
Every employee I encountered was super nice and extremely helpful.
10/10
Exceptional
09 Jun 2025
William
It was great.
Friends_and_family Family
2/10
Poor
08 Jun 2025
Moses
Nothing they took money off my card and haven't put it back on
Leisure Self
6/10
Pleasant
02 Jun 2025
shqvanner
Room was especially hot though the air was in 66 degrees. Pool had not been inspected for the season. Other than that the stay was nice.
Business Family
10/10
Exceptional
01 Jun 2025
LaToya
Staff was friendly, breakfast was hot and fresh but my room was dirty spider webs all throughout and inside of the windows bathroom shower head was loose paint was chipping. But the staff was friendly
10/10
Exceptional
31 May 2025
Paul
Great
10/10
Exceptional
28 May 2025
Verified traveler
The room including sitting area, bedroom and bathroom were spacious. The evening happy hour was also very nice. The location is great with fantastic dining opportunities within 5 mins walk. The breakfast options were also very good.
Friends_and_family Family
4/10
Poor
25 May 2025
Tonya
Nothing unique about this property. Staff was friendly. This property needs upgrades. There were roaches in our room, kitchen, crawling on the bed, and in the bathroom. We actually saw one near checkout desk.
Family
10/10
Exceptional
25 May 2025
corey
This was great Hotel stay. Love the free drinks.
Business_and_leisure Family
6/10
Pleasant
24 May 2025
Robin
I liked the size of the rooms, but they need renovations. They’re dark and depressing.
Leisure
10/10
Exceptional
22 May 2025
Betty
Parking did not like it.
Leisure Family
8/10
Excellent
11 May 2025
Malotia

Old Soap, Really

The fact that there was an old used bar of soap in the shower will make one question cleanliness of hotel room. That was the only visible thing that was noticed, but what about what the naked eye could not see?
Friends_and_family Friends
2/10
Poor
05 May 2025
Wes
I’ve stayed at a lot of embassy suites and this was by far the worst. I Booked this at the last minute for a soccer tournament with family. The reason we booked here in the first place was due to the indoor pool for the kids. That pool had apparently been closed for 2 weeks and was not updated properly in this travel app and others. We found this out when we go to check-in, they offered free cancellations, but who would cancel a hotel stay with 2 young kids when you have gone through the trouble of travel, parking etc. ??? strike #1
The complimentary happy hour was a joke, which how is that even possible? Staff claimed they “ran out of all the upgrade liquors & you would have to pay full price for anything other than the well liquor selections” this was a flat out lie! There were several liquor selections (ex. Markers Mark) that I’ve chosen at others embassy Suites & gladly paid for the upgrade. This seemed like a weird money grab by hotel management. Strike #2
my wife had requested additional towels for the kids and they forced her to “turn in the used ones first, in order to get new ones”. The staff claimed that a large party was taking all the towels and this was the reason for this. Which is a terrible reason to ruin the rest of your guests experience
Strike #3
Parking is not free and there are no valet options. Also, Keep your head on a swivel in the public parking lot. I will be requesting a refund from Expedia. Red roof inn vibes.
THE WORST EMBASSY IN AMERICA!
Business_and_leisure Family
10/10
Exceptional
30 Apr 2025
Christy
.
Business Self
10/10
Exceptional
25 Apr 2025
Tashana
The guy that was at check-in assisting the young lady overnight on 4/18/25 was very nice. Also the rooms are always nice and clean every time I come to visit from out of town. The breakfast is excellent the only thing is you feel rush by the breakfast employees. The ladies start breaking down before 10am. I think breakfast should stay open til 11am for the guests that check-in late.
Business_and_leisure Family_with_children
6/10
Pleasant
21 Apr 2025
Tarmeachca

Roaches at the embassy

This facilities carpet needs to be cleaned... oder in the carpet and roaches in the 150.00 room.
Self
10/10
Exceptional
19 Apr 2025
Rhonda
Excellent
Leisure Family_with_children
10/10
Exceptional
14 Apr 2025
Valdivia
Room bc spacious and comfortable.
6/10
Pleasant
08 Apr 2025
Lesley
The room was spacious and clean. The front desk and restaurant staff were friendly. The wine selection was atrocious, and evening reception was disappointing. However, breakfast was great. I did request an early checkout in advance, and was told to contact front desk at 8:30 am the follwing day, anbd they would have a definite answer after consulting with housekeeping manager. I called and no one had consulted with anyone and I was just told no the late checkout (I am a honors memebr and thought that might help, but it does not apparently).
10/10
Exceptional
05 Apr 2025
Donnell

Very convenient & clean

Convenient and clean. Helpful staff. Easy parking.
Partner
10/10
Exceptional
03 Apr 2025
Leo
Very friendly staff!!
10/10
Exceptional
31 Mar 2025
Mary
I liked how the hotel was connected to the convention center and the discretion of the staff in addition to the excellent room cleaning. The only thing that I didn't like was how from the lobby to the 2nd and second floor to the fourth there were stairs in the main lounge area without stair to the third floor, It make more sense to me if there were stairs to the third floor if they already go to the fourth but that is a very minor qualm.
Business_and_leisure Self
10/10
Exceptional
29 Mar 2025
Rosalyn
Excellent
Business_and_leisure Pet
10/10
Exceptional
29 Mar 2025
Mark
This place was an excellent place to stay.
Business_and_leisure Family_with_children
4/10
Poor
25 Mar 2025
Michelle
Beautiful property but left to go downstairs and room was occupied with housekeeping before we checked out. (Hours early before checkout) Item's we're stolen & never replaced. Talked to front desk said that housekeeping woyld be out soon..they stayed in room for 2 more hours..still not time for checkout. Awful services
Business
4/10
Poor
09 Mar 2025
John
Do not stay here. This place is a disorganized mess. Nice people. Good property. But just a mess. Go somewhere else
Friends_and_family Family
6/10
Pleasant
08 Mar 2025
Matthew
The pool was closed the second day. TV didn’t work in our room. Room finishings were sub par. Breakfast in the morning was great! Complimentary drinks upon checkin were nice, too.
Leisure Family
10/10
Exceptional
05 Mar 2025
Javontae
Great Experience
Business_and_leisure Family_with_children
10/10
Exceptional
04 Mar 2025
Melissa

Happy Stay

Great stay. The staff was awesome. The hotel was beautiful and clean
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
Mary
I could walk to expo center.
Business_and_leisure Partner
10/10
Exceptional
16 Feb 2025
Teresa
Pool water was wasn’t clean and it was so cold !
Business_and_leisure Family
4/10
Poor
16 Feb 2025
Victor Hugo

unsecured place

I spent a night there and someone opened my car and stole a lot of things. The hotel says they can't do anything about it and that they've already had reports from other clients that the same thing has happened to them. And that I should call the police. It's a very unsafe place.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
James
A very nice hotel with near by bars. The only con is paid parking but that's to be expected when hotels are downtown.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Amanda
Great experience breakfast and customer service was on point!!
Partner
10/10
Exceptional
09 Feb 2025
Farisma
Front desk staff was amazing
Leisure Family_with_children
6/10
Pleasant
30 Jan 2025
Sharon
Too many sirens at night. Sheets were not that comfortable and no blankets...
Business Self
10/10
Exceptional
28 Jan 2025
Richard
This place is awesome! I've stayed here many times and never had an issue and when things were needed (extra sheets/towels), they were promptly given. If you're sensitive to noise while you sleep, i suggest not getting a room with a street view. The sirens are insanely loud. Doesn't bother me once im asleep, but i know some are sensitive to that kind of thing. Besides, the inside rooms overlook the huge open center area of the hotel, which is kinda cool.
Leisure Family
4/10
Poor
15 Dec 2024
steven
The place for a embassy suites is very ran down and dated
Partner
10/10
Exceptional
07 Dec 2024
Tonya

Night in the City

Great space. Additional cups and/or glass instead of foam coffee cups would have been nice as well as better lighting in the bathroom, but overall a wonderful experience. The staff was very friendly and the breakfast buffet was top notch! Would totally come back!
Partner
4/10
Poor
03 Dec 2024
Robin
I was double charged and I am having a hard time getting in touch with someone at the hotel to talk to personally.
Friends_and_family Family
8/10
Excellent
02 Dec 2024
Karen
Nice hotel. Staff is super nice. Breakfast is great.
Leisure Family
4/10
Poor
27 Nov 2024
Verified traveler
This is my 4th year coming here and was very disappointed! The reception has been shortened and the snacks were very scimpy compared to past years. The kitchen was having problems so could not order any food. Then the heat in the bedroom was not working, so had to move to another room. Still think you could get reimbursed for the $25 parking fee for the price you pay for the room. This may be my last stay here.
Leisure Friends
2/10
Poor
25 Nov 2024
Jason
This property is right next to the fire station. When the trucks go by at 5 am sirens blaring it is a wake up call for free. I had cockroach in my room. It was crawling on me while i fell asleep. I captured it and showed to the front desk as i was checking out.nothing has been done yet.
Business Self
4/10
Poor
23 Nov 2024
Linda

Nice room but BAD experience

There was an open box of soap with pubic hair on it in the shower.
I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
4/10
Poor
17 Nov 2024
LaToya

Basketball Trip

Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
Business
2/10
Poor
31 Oct 2024
Michelle
this property was partially renovated although not told on front end. No baseboards, holes in walls, dirty carpet...freezing cold in lobby and bar area...told could not turn heat on
Business
6/10
Pleasant
30 Oct 2024
Verified traveler

Mediocre Stay

We booked two rooms for our team this past weekend. We had originally booked for 2 nights, but called the hotel to extend our 2 rooms to 3 nights over a month ago. I called to confirm our reservation a couple days in advance. When we arrived, they claimed we only had 1 room for 3 nights and were sold out of all other rooms. I think it was a miscommunication between Hotels.com and the Hotel, however even with the reservation on our email, they offered no help at the hotel. So all 4 single adults had to stay in 1 room and share beds.

This embassy suites is tired and run down. There was mold on our walls and all the baseboards were falling off. We will stay somewhere else next time we are in town.
Business
8/10
Excellent
13 Oct 2024
Laura L

Pet free rooms?

The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
Business
10/10
Exceptional
05 Oct 2024
Angel
Very comfortable room. Great service.
Business_and_leisure Partner
6/10
Pleasant
29 Sep 2024
Susan
No one made bed
AC couldn’t be shut off
Leisure Family

Location & surroundings

Embassy Suites Winston - Salem
460 North Cherry Street, Winston-salem, United States

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Embassy Suites Winston - Salem

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