Castille Paris - Starhotels Collezione

France , Paris
PARIS, Rue Cambon, 33-37
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100 reviews shown

10/10

Exceptional

02 Mar 2026

Doris

Great location. Extremely friendly and welcoming staff. Great food!

Self

10/10

Exceptional

25 Feb 2026

Dr. Mark Johnette Suzanne

Great location!!! Love everything about this hotel!!

Partner

8/10

Excellent

24 Feb 2026

adrianne

The location of the hotel is perfect for 1st Arr shopping and sightseeing.

This is Paris so rooms are small but no more than usual.

Lovely atmosphere, staff are friendly and helpful.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Kelah

The hospitality and location. Will be back. Love it!

Partner

10/10

Exceptional

03 Feb 2026

Andrew

Hotel and staff were perfect

10/10

Exceptional

21 Jan 2026

Rimma

Excellent!

10/10

Exceptional

17 Jan 2026

Mohammed

Excellent,

Business Self

10/10

Exceptional

15 Jan 2026

Sharon

Perfect location, great room, bed and sheets. Very welcoming and accommodating staff. Splendid in my eyes

Leisure Family

10/10

Exceptional

07 Jan 2026

Elaine

Absolutely fantastic, a truly wonderful experience from the moment we arrived until
the moment we left , Francesca and her team were absolutely outstanding, the day we arrived at The Castille was my birthday and they really made it extra special and very memorable .
Their attention to detail is incredible.
We would highly recommend Castille Paris and will definitely return again very soon .

Leisure Partner

10/10

Exceptional

07 Jan 2026

Kelli

Excellent service and beautiful venue

6/10

Pleasant

05 Jan 2026

Thamara

We were extremely unsatisfied with our stay from the front desk staff who knew we were a party of three adults and put us in a room with one king bed which was only resolved hours later, to the restaurant experience for NYE where they didn't have a table for us. It was frustrating and unsettling how we were treated. Given the cost of the stay we would have expected far better service and accommodation. The restaurant experience for NYE was the worst even given we had a reservation, the food came cold, slowly, and we waited over 20 minutes just to get a drink order and water. The negligence felt intentional. The female manager was rude and could care less giving preference to other reservations. They finally got us a table even after asking us to come 30 minutes early by pushing two smaller tables together in the furthest part of the restaurant. We remained forgotten in the back for most of the evening. It completely ruined the experience. Our family will never stay in this location again.

Leisure Family

10/10

Exceptional

29 Dec 2025

Janice

Of the many stays that I have experienced in Paris, Castile Hotel is by far the best and my new favorite. The staff, the attention to detail, the atmosphere, and their overall attention to every aspect of the stay was beyond what anyone could expect in a five star hotel.

Leisure Self

8/10

Excellent

27 Dec 2025

John

The buffet was overpriced so we ordered off the menu several days. Some days were good and other days were not as good.

Leisure Family

10/10

Exceptional

24 Dec 2025

Gayane

Castille is situated in one of the most beautiful parts of Paris. It is a small hotel with a 5 star service and vibe. Staff was incredible and service was awesome. Clean and beautiful. Thank you!

Leisure Family

4/10

Poor

22 Dec 2025

Paul

Shown to our room which should have had a king size bed, it had a small double AT BEST, we had to complain and were moved.

The room is not 5 star, not a chance, the windows had no double glazing, the noise from outside was so clear and loud the windows might as well have been WIDE OPEN! Complained but nothing done “staff will have a look at it” I am not a light sleepers at all either but even still we were awoken multiple times throughout the each of our 3 nights by police cars, bin collection Lorrie’s, taxis, groups of people talking/shouting etc we wanted a centre centre hotel so expected it to be busy outside but you EXPECT SOME SOUND PROOFING, this HOTEL HAS ZERO! Because of these poor windows the room was CONSTANTLY COLD regardless of how you set the AC. TV didn’t work for the duration of our holiday either, told the hotel had ‘WiFi issues’…..for 3 days?!?!

Location was perfect, breakfast was good, and that’s the only reason it isn’t 1 STAR rating, very very disappointed

Partner

10/10

Exceptional

14 Dec 2025

Angel Nicole

The staff was so professional and courteous. The accommodations were really comfortable and nice. It was really close to public transportation making it easy to get to touristy spots.

Leisure Friends

10/10

Exceptional

09 Dec 2025

Cora

Everything stood out! Sweet room, great service and friendly staff! We paid extra for the buffet breakfast and was not disappointed!

10/10

Exceptional

09 Dec 2025

Mazin

Everything was perfect

10/10

Exceptional

08 Dec 2025

Richard

Exceptional service and a perfect location.

Business Self

10/10

Exceptional

06 Dec 2025

Sharon

Our stay was perfect in every way. Jade and Aaron were simply the best, in fact, the entire staff were wonderful and so accomodating. We loved the location, the room was well appointed and fully stocked with everythng a traveler woild need and it was very luxurious. i loved the amenities and plenty of water was always provided in the room. The bar area and reception were very nice areas to sit and relax. We will be coming back soon and I would definitely recommend this hotel to everyone I know who travels to France. Thank you!

Friends_and_family Family

2/10

Poor

15 Nov 2025

Clement Jr

Orbitz has failed miserably. I contacted them several weeks prior to my expected departure with a stay at Castille Paris to inform them my wife was diagnosed with breast cancer and instead of going to Paris, would be spending that time in chemotherapy. Orbitz informed me to contact the hotel directly via email provided and that the hotel requested a doctors note in order to credit us for the trip. The note was sent within 24 hours to the hotel, however, Orbitz replied via email that the hotel would not honor the credit in spite of the cancer diagnosis. I called the hotel and they said they had no decision in the matter that Orbitz had to make the call. After further contacts with yet another representative at Orbitz, they continue to finger point the hotel. The time came and went. No credit. Still in cancer treatment. Shame on Orbitz!

Leisure Family

10/10

Exceptional

13 Nov 2025

Larissa

Service excellent

6/10

Pleasant

13 Nov 2025

Alec

Staff helpful - however I was obviously in a room allocated to someone else which was irritating as it occurred constantly when dealing with staff ie. Breakfast including being woken at 7.30am as Housekeeping believed room to be empty !.

Good choice of items for Breakfast but found seating uncomfortable & not a relaxing space.

Check out was easy but still waiting for an email copy of the Bill and refund that was due.

Business

10/10

Exceptional

01 Nov 2025

Arielle

Everything!

Partner

6/10

Pleasant

27 Oct 2025

Mohammed

We had a suite two levels . Annoyed that bathroom was on lower level and bedroom on upper level,very tasking especially at night . No room service after midnight . Was offered cheese and bread separately to make my own sandwich lol. Don’t expect this from a 5 star hotel .

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Thomas Edgar

Staff was outstanding! The manger is 5 stars!

Leisure Partner

10/10

Exceptional

05 Oct 2025

Michael

The room was really nice, and the hotel is in a great location to walk to many of the top museums we went to. The metro is close too. The staff were all so friendly and helpful. We celebrated our 25th wedding anniversary in Paris, and we are so glad we chose to stay at Hotel Castille!

Leisure Partner

10/10

Exceptional

01 Oct 2025

Amy

I loved this hotel. The breakfast was wonderful. All the staff were attentive. It is located next to lots of luxury shopping. Most importantly, it is near multiple public transport options and walking distance to great restaurants.

Leisure Family

10/10

Exceptional

01 Oct 2025

Nancy Hall

The Concierge was particularly great! I needed help with several tours that needed replacing due to cancellations and they were \"spot on\" with this! Loved the cozy, comfy, sophisticated bar and the room service was prompt, the food was delicious and still hot! This was a perfect location for walking to almost all of my granddaughter and mines destinations. Definitely would stay again and recommend!

Leisure Family

10/10

Exceptional

29 Sep 2025

John

Breakfast is very nice with a great selection. The service is exceptional throughout the hotel. Really enjoyed our stay!!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Britt

Tyty

6/10

Pleasant

23 Sep 2025

ARVINDERPAL SINGH

Shabby rooms in desperate need of refurbishment and some TLC.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Luis

Very friendly and attentive service

10/10

Exceptional

17 Sep 2025

Joelle

Castille is an excellent hotel. Located in a very up market area with multiple shops and point of interests within walking distance and great area. Outstanding customer service and attention to detail.
Beautiful restaurant and breakfast on offer. Well appointed rooms and super comfy bed! We will be back.!
I high recommend Castille Paris

Leisure Partner

10/10

Exceptional

17 Sep 2025

THomas

The Castille Paris is a charming boutique hotel in the heart of the 1st arrondissement. The staff are so friendly and helpful. We loved the location so close to the Louvre, the Seine, the Champs-Elysees and the Tuileries gardens are all within easy walking distance. The restaurant is excellent and the entire staff made us feel so welcome.

Leisure Partner

8/10

Excellent

15 Sep 2025

RAQUEL

Good hotel

8/10

Excellent

13 Sep 2025

Marie

The Castille Hotel is situated in a great area, which is walkable to a good selection of shops and places of interest to see. The rooms are small but with all the amenities, however the cleanliness in my room could have been better in the bathroom and toilet.

Leisure Self

8/10

Excellent

07 Sep 2025

Gurvinderpal

We had a pleasant stay at the hotel. The staff was friendly and accommodating.

Leisure Partner

6/10

Pleasant

05 Sep 2025

HERIBERTO

Restroom was like in hospital old and very small, with old curtain. Good thing staff very friendly and very good service . Very good location.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Nicole

Five stars across the board!!

Self

2/10

Poor

02 Sep 2025

Jennifer

This is not a 5 star property- from the room to the room service- more like a

10/10

Exceptional

28 Aug 2025

Andrew

Excellent hotel, staff and location.

Leisure Family

10/10

Exceptional

27 Aug 2025

Marisa

The hotel was extremely clean and comfortable. We were able to walk everywhere including sights, shops and restaurants. The staff were always available and pleasant. Highly recommended.

Leisure

4/10

Poor

19 Aug 2025

Michelle

Located in the center of everything yet near nothing. Surrounded by high end shopping like Cartier and Dior in every direction. No nearest coffee shop or restaurant is a good 4 blocks away. Everything is about 30-40 min walking distance. Louvre is 15 min. Hotel air condition broke on the hottest day of the year for 36 hours. Temps got to 95F outside. Could not sleep. They comped me $200 for one night. My average night stay was close to $700. Very expensive for what we got. No view. Room is small. Staff was very nice though.

Leisure Family

8/10

Excellent

16 Aug 2025

MICHAEL

Beautiful property a definite must visit.

Leisure Family

8/10

Excellent

15 Aug 2025

Andrew

Room with a view but no AC!

Picked the room due to the view of the Eiffel Tower, which it had so we were happy about that. Front desk check in was amazing and very friendly and they offered champagne on arrival. Those were the pluses. There were 2 downsides. 1: Be aware that air conditioning is not really air conditioning. Our room would not blow cold air at all. Hotel was informed but they said it’s as cold as it gets, which was basically 80f (26c) even though the thermostat was set at the lowest it would go 66f (19c). This made for an uncomfortable nights sleep. 2: I wasn’t expecting this from the pictures and I understand most of these hotels are old but the room was narrow and thus quite small to move around in and store our luggage.
Size of room I could deal with but the heat made for an uncomfortable nights sleep and stay.

Partner

10/10

Exceptional

15 Aug 2025

Steven A

The Hotel Castile is conveniently located, clean and comfortable. The staff is friendly, welcoming and accommodating. Nahim Bidoudane at the concierge desk was a joy to work with! If you are considering staying here, pay the few extra dollars for breakfast - the buffet is amazing and the dining room and courtyard are beautiful. I give this a big thumbs up.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Jennifer

Best breakfast !

10/10

Exceptional

11 Aug 2025

Michael Dean

Service was great and beds were very comfortable. Would book this again on our next trip to Paris.

Leisure Family

10/10

Exceptional

02 Aug 2025

Mary Nell

EXCELLENT!! Ideal location! Clean! Friendly staff! Upscale, safe, and comfortable. All staff speak English as well, which I appreciated.

Leisure Self

10/10

Exceptional

02 Aug 2025

Mary Nell

Castille Paris is excellent! It is luxury in the heart of Paris. The rooms are lovely and the beds are comfortable. Housekeeping does a fantastic job from morning cleanings to nightly turndown service. The lobby, restaurant, and bar are beautiful, and the Ritz and Place Vendôme are right next door to the left, with Champs-Élysées a short walk to the right. The location is ideal. If I had to say one thing that could be improved, I would recommend updating the hallways to the rooms and the stairway, but who spends time in either? I share this to say this hotel is nearly perfect!!! I loved my stay and would recommend it to anyone. Oh, the air conditioner will get as cold as you want the room to be, and I love to sleep with my AC set on 67! You can't go wrong staying at Castille Paris!

Leisure Self

10/10

Exceptional

01 Aug 2025

CRISTINA

Very clean and beautiful hotel. Super charming! Lovely staff and very helpful.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Paul

Staff was very polite, very professional and helpful. The location of the hotel is perfect. While the room was charming, it’s was a bit small.

Leisure Partner

2/10

Poor

25 Jul 2025

albert

A/C was not working. Needed to ck out 2 days earlier due to personal health and Hôtel would not refund front morning receptionist not accommodating at all. Evening receptionist said will not be a problem as long as Expedia sends notice, Expedia did but morning receptionist would not refund. Had 2 rooms booked have stayed in the past and now will never.

Leisure Family

10/10

Exceptional

22 Jul 2025

Waverlee

The staff was excellent. The dining was outstanding. The location was good.

Leisure Family

10/10

Exceptional

20 Jul 2025

Luis F

Great hotel; wonderful restaurant and bar.

Leisure Partner

4/10

Poor

12 Jul 2025

Roderick

The stay was ok, but for the amount paid (over £500/night) I’d say it could have been much nicer.
Our first weekend away from kids for 5 years, so it was annoying to be woken up by screaming kids next door at midnight (not the hotels fault), but doors that shut super loudly feels solvable.
Then being woken up room service we hadn’t ordered at 7am is just not ok. I was fuming!

Combine that with a hard bed, air conditioning that wasn’t working on the first night and had to be fixed, and an average breakfast where you have to pay extra if you want an omelette. I would say there must be better options in Paris.

If the hotel reads this PLEASE just buy 3-4 iPhone charger cables that customers can take to their rooms. They are about €3 each and should be available!

Leisure Partner

6/10

Pleasant

05 Jul 2025

Brenda

It was just ok. Location fine but very low end.

Business Self

10/10

Exceptional

01 Jul 2025

Karen

We were pampered during our stay!

Leisure Family

10/10

Exceptional

22 Jun 2025

sonia

We had a wonderful stay at Castille. The location was perfect. We had breakfast included and they had a great selection including eggs, good variety of fruits, breads, cheese, yogurt etc. You can also order a la carte. I’d love to go back.

Leisure Family

10/10

Exceptional

09 Jun 2025

John

loved the champagne in the lobby

Leisure Family

10/10

Exceptional

07 Jun 2025

Ron

Excellent hotel

2/10

Poor

05 Jun 2025

Dawn

My flight was cancelled and they wouldn’t give me a refund!

10/10

Exceptional

05 Jun 2025

Kathleen M

Always a very pleasant stay here, our definite choice to return time and time again.

Leisure

10/10

Exceptional

03 Jun 2025

Michael

Great place, great service walking distance to all we wanted to see

10/10

Exceptional

01 Jun 2025

Nora

Wonderful

Partner

10/10

Exceptional

27 May 2025

Ruth

This hotel was excellent in every single regard. Exceptionally friendly Front Desk and Restaurant staff; very nice room and location. We would be happy to stay there again on our next visit to Paris.

Leisure Partner

10/10

Exceptional

25 May 2025

Brenda

Castille Paris is a gem in the heart of Paris, blending timeless elegance with modern luxury. The stylish, comfortable rooms, impeccable service, and delicious dining at L’Assaggio made our stay unforgettable. Steps from Place Vendôme, this boutique hotel offers a perfect Parisian escape. I highly recommend it!

Business_and_leisure Partner

10/10

Exceptional

21 May 2025

Rong

The location is super and breakfast is perfect for tourists.

Leisure Family

10/10

Exceptional

20 May 2025

Susan

We spent a week at the Castille and can't imagine staying anywhere else in Paris! The staff were kind, friendly, gracious and helpful - they went above and beyond!. Our room was spacious and clean, with water and chocolates delivered daily. The location was perfect - close to the metro and many dining options. The shopping in the immediate area was a little upscale for us, but it was fun to window shop. We spent several late evenings in the lounge, enjoying a glass of wine and the pianist. If you're considering the Castille, book it! You'll be delighted!

Leisure Friends

10/10

Exceptional

20 May 2025

Mandi Beth

Made to feel like family in every aspect! Merci Castille!

Leisure Family

10/10

Exceptional

16 May 2025

Tracy Anna

The hotel is beautiful, the rooms impeccable, and the staff exceptional! Though we had a lot to see in the city, it was hard to pull away from the Champagne breakfast every morning. Our friends opted for the Marriott and thats what they got - a Marriott plopped in the middle of Paris. Not so here - old world charm with a feeling of home.

10/10

Exceptional

13 May 2025

Sari

👍

Leisure Family

10/10

Exceptional

02 May 2025

Jessica

This place has started to feel like home, the staff is so helpful and kind. The rooms are always great and the breakfast is fresh and delicious. This location is perfect for my job, close to all the high end shopping.

Business

10/10

Exceptional

02 May 2025

Madelyn

Lovely property in a great location with attentive staff and a fun piano bar. We were there during a beautiful spring week so the a/c had a hard time keeping the room comfortable despite what the thermostat indicated. Sleeping would have been comfortable with an open window but traffic below and loud garbage pickup eliminated that option. Otherwise, would definitely recommend and stay there again.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Sara

I recommend

Beautiful boutique hotel
Room is small but very cute
Great service

Self

10/10

Exceptional

12 Apr 2025

Sandra

A beautiful hotel with friendly helpful staff.

Leisure Family

10/10

Exceptional

04 Apr 2025

Robin

The hotel and especially the staff are superb. One comment: the water in the tap is scalding hot. Be careful not to bump the controls while in the shower. Overall, our bathroom was not friendly to older adults or people with some mobility issues. Caution!!

Leisure Partner

10/10

Exceptional

02 Apr 2025

Hyunmi

Good location & staff were very kind.

Friends_and_family Friends

10/10

Exceptional

14 Mar 2025

TERRY DANIELE DI

The property was in an amazing area. All the landmarks are within walking distance away.

Leisure Partner

6/10

Pleasant

11 Mar 2025

Steven

Fantastic 5 star hotel that lets itself down with sub 5 star service

Leisure Family

10/10

Exceptional

26 Feb 2025

John

A winner

Great staff , excellent position and really comfortable . Everything you want in a Paris hotel but don’t always get . We will be making this our regular haunt in Paris
The hotel is also really good value

Friends_and_family Friends

10/10

Exceptional

22 Feb 2025

Simona

Love this hotel. My go to when in Paris

Self

8/10

Excellent

19 Feb 2025

Vivien K

The property location was ideal. Area is full of shops and dinning options. The particular room we were assigned to, Room 208 was undesirable since it is right across from the service elevators and the service closets. We had service staff talking right outside our room throughout the day and lots of noise coming from the service elevators and closets. I would refuse that room assignment the next time I am there. I wondering if these types of rooms are assigned to Expedia and Costco travelers. Other guests checking in appeared to be escorted to their rooms and we were not escorted. The luggage also did not get delivered for almost 2 hrs after we checked in even though we were told the luggage would be coming right up. The hotel breakfasts were amazing and the food quality is top notched (deserves 5 stars based on food alone). The breakfast staff seems to be stressed with the number of guests there though.

Leisure Family

10/10

Exceptional

20 Jan 2025

Michelle Ivannia

Nice staff, great location, very close to the Louvre

10/10

Exceptional

13 Jan 2025

Sophia

My 5th time staying there. Wonderful breakfast too.

Leisure Family

10/10

Exceptional

02 Jan 2025

Ana Esperanza A

Excellent stay at the Castille - as usual! Beryl, Alexander and the rest of the team provided us with exceptional service and made our stay quite memorable. Can’t wait for our next visit!

6/10

Pleasant

28 Dec 2024

Christine

The lobby smelled like their pets, the room was clean but very dated. loved the location.

Leisure Friends

8/10

Excellent

20 Dec 2024

Daniel

Very close to the “grand magasines “ and the Opera Garnier. Room was spacious with beautiful views of Eiffel Tower. Also if you’re into haute couture, it’s next to the main Channel store.

10/10

Exceptional

16 Dec 2024

Bronwyn

Amazing stay!

8/10

Excellent

12 Dec 2024

Michael

We have stayed at the Castille several times and never been disappointed. The staff is exceptional they make every effort to serve your needs and more.
Location is excellent, walkable to all areas of the city and transportation.

Leisure Family

10/10

Exceptional

08 Dec 2024

John J

Absolutely beautiful hotel. On the small side, but the hotel staff is probably the best I've had in a long time. Very attentive to every need. My GF got sick during our stay and had to room up for 2 days, the hotel was very, very gracious in accommodating our needs.

The location is the fantastic, i walked to both the E Tower and the arc in 30 - 45 minutes. Very pleasant.

Definitely recommend and would definitely stay her.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Renuka

Fabulous centrally located boutique hotel!

I love this boutique hotel that is very centrally located. Comfortable room, great breakfast, good food and polite staff! Highly recommend

Business

8/10

Excellent

06 Dec 2024

Hagen

Great location

Leisure Friends

10/10

Exceptional

05 Dec 2024

Karen

I could or have been more pleased!!!! All the stage were outstanding!
Room was excellent and the location was spectacular!!!

4/10

Poor

04 Dec 2024

Tony

Although the hotel lobby was pretty inside, our room # 601 was small, unsafe and inconvenient. The two-story room had a small loft style bedroom with a bathroom WITH NO TOILET upstairs so if you had to use the toilet in the middle of the night, you had to go down a very narrow and unsafe set of stairs to the bathroom in the room below. To make matters even worse, the lights in the room could only be turned on and off from a master switch downstairs including the reading lights by the bed. The TV didn't work either for two of the three nights we spent there. Our complaints of course were not answered satisfactorily.

Leisure Family

10/10

Exceptional

03 Dec 2024

Marc

Style

10/10

Exceptional

20 Nov 2024

Joanna

We got more than what we bargain for

Leisure Family