Name: Best Western Plus Hotel Sydney Opera
Address: 50, Rue Des Mathurins, 50, Paris, 00000, FR

10/10

Exceptional

26 May 2026

Marcela

Great stay, location is perfect and rooms are really comfortable. The staff is super helpful and friendly

Family

10/10

Exceptional

06 May 2026

JUDY

This hotel was wonderful. The staff was so helpful. Madison (front desk) was a joy. She was pleasant and helpful.
The beds were comfortable. The towels were top quality!
We would stay there again.

Friends

10/10

Exceptional

21 Apr 2026

Theresa

The staff were extremely attentive, cheerful, inviting, accommodating. The best customer service i have ever experienced. It felt very homey, welcoming. The hotel was in a great area, close to everything. The hotel was very energy forward and efficient, very comfortable, usb ports for cell phones, etc. The breakfast buffet had an amazing selection and very fresh options. The hotel was super clean; always cleaning. I would recommend this Hotel to anyone!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Holly

Don’t use air con as my stay was in March but opened windows for fresh air. Only thing I didn’t like was strong food smells in my room as kitchen prepared breakfast.

8/10

Excellent

06 Mar 2026

Warren

Yes

Self

8/10

Excellent

14 Dec 2025

Raffaella

Nice location

Business

10/10

Exceptional

09 Nov 2025

Paul

Great stay, excellent location and staff were so helpful. 👍

Partner

10/10

Exceptional

03 Nov 2025

Miguel

The room was super clean as is the entire hotel. The staff was very attentive and friendly. This hotel is a hidden gem in Paris. It is close to the Madeleine metro station. There are plenty of restaurants and bars near the hotel. The breakfasts are wonderful. This is the place where I am staying whenever I visit Paris. I have stayed in the past at the Paris Hilton (near the Eiffel Tower) and the Marriott Hotel, which were fine. However, the attention and service in this hotel surpasses those previous stays in other hotels in Paris. Room sizes vary. Some are small (e.g., for single guests), and the other rooms vary from adequate size to large size, depending on how much you want to spend. Overall, I highly recommend this hotel. You wont be disappointed.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

MARTA

Very clean, staff super friendly and helpful. Close to Metro station.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Claire

We had a wonderful stay at the Best Western Plus Hotel Sydney Opera! From the moment we arrived, Madison and the rest of the staff made us feel right at home. They not only held our luggage when we got in early, but even kept it safe overnight while we took a quick trip to Bayeux. Every staff member we met was genuinely helpful and full of great suggestions for things to do in Paris. Merci beaucoup for making our Paris adventure so easy and enjoyable!

Partner

8/10

Excellent

09 Oct 2025

Erel

Very friendly and helpful staff. Room was tiny but otherwise comfortable.

Friends_and_family Friends

8/10

Excellent

28 Sep 2025

Eda

Great hotel clean rooms - breakfast was a bit plain and simple. No oat milk - and the area around the reception compared to the rooms was a bit dated. Overall nice hotel to stay

Business Friends

10/10

Exceptional

18 Sep 2025

william

Wonderful

What a great find this lovely hotel was, I don’t think we could have been any more comfortable anywhere else in Paris. The reception staff were always cheery and helpful, the rooms well laid out and had everything we needed. Cleaning staff diligent and the hotel felt Parisian. Plenty of bars, restaurant, shops and bakeries minutes away and close to a few metro stations and the RER. Very nice area as well. We’ll definetly stay there again.

Partner

10/10

Exceptional

16 Sep 2025

David

Very well located hotel with great service. Will revisit again.

Partner

10/10

Exceptional

13 Sep 2025

Melanie

Staff was helpful, hotel was very clean, perfect location to many Metro stops but specifically close to the train station.

Leisure Friends

10/10

Exceptional

06 Sep 2025

Chau

The staffs are extremely nice and supportive

Partner

10/10

Exceptional

03 Sep 2025

REMI

BEAUTIFUL HOTEL AND CONVENIENT.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Kara

Madison wa great

10/10

Exceptional

15 Jul 2025

Jian

Excellent services and very safe stay.

Leisure Family

10/10

Exceptional

16 Jun 2025

Katrina

Great hotel, clean, friendly staff and good location. Highly recommended!

Leisure Partner

10/10

Exceptional

03 Jun 2025

Kathy

.

10/10

Exceptional

22 May 2025

Kevin

We really enjoyed our stay, the rooms are really nice and fully equipped. The staff was very friendly and helpful. We enjoyed the breakfast buffet

10/10

Exceptional

10 May 2025

Rodolfo

👌

10/10

Exceptional

02 May 2025

Verified traveler

Great location. Close to shopping and Metro

Friends_and_family Family

10/10

Exceptional

09 Apr 2025

song

Such a charming hotel. The staff went above and beyond to make us feel at home. The rooms were
Worm, and clean. Definitely be back for another vacation.

Leisure Family

10/10

Exceptional

03 Apr 2025

Hongye

I like this hotel. It is safe and convenient in terms of walking, shopping and transportation. The staff members of the hotel are very nice and polite. Especially Madison in font desk is very helpful giving us detailed directions for our destinies. The only disadvantage is that it is difficult to park in front of the hotel because the street is very narrow.

Leisure Family

10/10

Exceptional

17 Feb 2025

Andrew

Excellent in every respect! Highly recommended.

Business_and_leisure Self

10/10

Exceptional

30 Jan 2025

Eliza

All staff are friendly and very helpful, in particular Gretti. She also gave us a free upgrade to a deluxe room, a more spacious room to spread your suitcases. Thank you for your attention.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Matt

Amazing staff! Wonderful air conditioning! Loved this hotel.

10/10

Exceptional

16 Sep 2024

kavosh

Staffs are so nice and helpful and kind

Leisure

10/10

Exceptional

12 Sep 2024

Paul

Loved the hospitality extended by all staff.

Leisure Family

10/10

Exceptional

07 Sep 2024

Odette

Overall we are very satisfied with our stay. The property is conveniently located and was easy to access by bus and train. There was a heavy police presence when we were walking back one night, not sure if this is normal for the neighborhood or if it was due to the Olympic activities. Hotel staff was incredibly friendly and helpful.

Leisure Partner

10/10

Exceptional

17 Aug 2024

Lisa

Everything was perfect, would recommend and hopefully will return. The staff are excellent, they are so friendly and knowledgeable and were always on hand to guide us.

Leisure Partner

10/10

Exceptional

06 Aug 2024

Sardia

Stayed here for 2 days as it was convenient for what I needed. The accomodation was very clean and compact, staff were accommodating and friendly, there when needed no matter the time of the day.

Leisure Self

10/10

Exceptional

29 Feb 2024

AVINASH

Loved that they had received my message on the early check , and the room was ready …something you don’t see in Europe … thank you … the hotel is very cozy and quaint .. loved the service … all staff were super helpful .. the only thing I would have a grouse would be 240 euros per night .. slightly expensive for a room of this size … other than that … located in a very nice area which was really close to the metro … definitely a nice place to stay

Friends_and_family Friends

10/10

Exceptional

13 Feb 2024

Shahin

I have been to Paris many times before but I would describe my recent stay as simply \"Fantastic\".
The staff are amazing. Very friendly and helpful. The hotel is very clean and rooms are well furnished. The location is close to everything you need. Would definetly stay again whenever I visit Paris.

Family

10/10

Exceptional

21 Nov 2023

ken

Great

Partner

10/10

Exceptional

26 Oct 2023

Heather

Would stay again - definitely!

Would definitely stay here again. Hotel is clean and safe. The rooms are nice and well maintained. There is no vent in the bathroom and the room can become a little stuffy. However, this issue is minor. The breakfast was good and plentiful. The staff were very attentive and made our stay very pleasant.

Partner

2/10

Poor

19 Oct 2023

Donna

Be careful when you book that they don't try to get you to pay upfront and cut Expedia out of the equation.

Leisure Family

10/10

Exceptional

07 Oct 2023

Jasmin

Very convenient location. Warm and welcoming staff
Who were very happy to assist with any request and to anticipate our needs. Great breakfast with many hot and cold options onsite and snacks and drinks on request. Good coffee and tea with kettle and nespresso machine in room. Room and bathroom were comfortable and well appointed. We really enjoyed our stay and would love to return

Leisure Family

10/10

Exceptional

09 Aug 2023

Ronelle

We love Paris !!!!

Thank you to all the staff, especially Olga and Sophie !
Everyone couldn't be nicer! Everything was perfect !!!! The
location is great! We got two rooms , one for our adult daughter and one for us ! She was very happy also!!!

Friends_and_family Family

10/10

Exceptional

18 Jun 2023

William

I had a great stay at this hotel. Super helpful and friendly staff who accommodated my special request. I was always greeted very warmly, and the concierge very kindly helped me practice my French! The property was very clean and the area is very convenient. I would definitely stay here again.

Leisure Self

10/10

Exceptional

25 Apr 2023

romina

Staff is friendly location was good and very clean. Enjoyed my stay very much.

Leisure Family

10/10

Exceptional

25 Apr 2023

Luke

The staff, particularly Greti on the front desk, were terrific - friendly and helpful!
We stayed in a Junior Suite - which was spacious and very comfortable for our four-night stay.
We walked just about everywhere - the hotel is very central to many of the major attractions. But Metro and taxi options were also readily available and nearby.

Business_and_leisure Partner

10/10

Exceptional

28 Mar 2023

AMNA HENNA

Great location

Leisure Family

10/10

Exceptional

15 Dec 2022

Tricia

Small Boutique Hotel with Lovely Staff

Great stay. Room was spacious & very clean. Hotel personnel were extremely friendly & personable. Very helpful & accommodating. I highly recommended.

Friends_and_family Family

8/10

Excellent

18 Aug 2022

Kay

Room a bit small, but pleasant.

10/10

Exceptional

12 Aug 2022

Cathy Beasley

Great budget friendly hotel

For a budget friendly hotel, I would certainly recommend this hotel. Clean, good area, and friendly staff ( especially Sophie at the front desk). The breakfast is average so I wouldn’t recommend that, but everything else was worth the stay.

Friends_and_family Family

10/10

Exceptional

09 Aug 2022

Keesha

Amazing Trip

Our trip was amazing. The hotel was even more amazing. No way we could have done better. We received a free upgrade after my wife mentioned it was our 16th anniversary.

Partner

10/10

Exceptional

27 Jul 2022

Miguel

An Ideal Place To Stay

The Best Western Sydney Opera Hotel in Paris is a very nice place to stay for multiple reasons. First and foremost, the staff there was very friendly and efficient, from the front desk to the server at breakfast, as well as the cleaning staff. Secondly, the hotel was very clean, not only the rooms but also the lobby area. Although some of the rooms are not large (by our American standards), they are functional. (We stayed in a regular room at the beginning of our trip and a much larger (deluxe) room on our return at the end of our trip.) The A/C worked very well in the rooms as well as in the lobby and dining area, and this was especially appreciated during the hottest day in Paris this summer. Thirdly, the location of the hotel is ideal. It is walking distance to the Madeline church, to the Paris Opera, to the stores (Galleries Lafayette and Printemps), as well as to the Paris metro, Furthermore, there are several nice restaurants and bars near the hotel, as well as several small grocery shops, where you can get your water supply and any other things that you might want, Overall, the two stays at this hotel during this 2022 summer proved to be most pleasant experiences and my family and I look forward to staying there again when we visit Paris.

Friends_and_family Family

10/10

Exceptional

12 Jul 2022

Chih-ho

Well situated property. Air conditioning worked well and kept room comfortable during heat wave in Paris. Small but highly functional bathroom. Shower door that closed and kept water in the shower (which is rare in Paris).

Business Self

10/10

Exceptional

11 Jul 2022

John

Overall a decent hotel

I was a bit worried as I’ve been to Paris in 3 stars before and they are more like one stars. But this hotel is more like a 4 star very clean. Friendly staff nice room and clean I would happily recommend this hotel and if I ever went back to pairs I would go here. Also very good location. Thanks

Partner

10/10

Exceptional

07 Jul 2022

edyta

I got one of the bigger ( two beds) room, it had a little living area too, which is a plus in Paris. The room was quiet, excellent air con. Breakfast was good—typical. The neighbourhood is fantastic, lots of restaurants at all budget levels, shopping, pretty too. I would stay there again.

Leisure Friends

10/10

Exceptional

28 Jun 2022

Jacob

The room was clean and cozy.

Leisure Partner

8/10

Excellent

02 Apr 2022

Chung Man

Nice place and price to stay , this is my second to stay this hotel.

Leisure Family

10/10

Exceptional

29 Mar 2022

Tomas

It was good and customer service is excellent.

Partner

10/10

Exceptional

09 Mar 2022

Barbara Ann

We have stayed here on prior trips and are never disappointed. Excellent location and within easy walking distance to the Seine, shops, restaurants and groceries. The staff is bar none very helpful and accommodating. Our flight was changed to an early morning arrival and they hurried to clean rooms to allow us to check in early. Will definitely stay here again when we return.

Leisure Family

10/10

Exceptional

18 Feb 2022

arie

Excellent value for money

Excellent location, great service!

Business

10/10

Exceptional

21 Nov 2021

Verified traveler

Reception services were so good. I was stay very comfortable.

Partner

10/10

Exceptional

19 Nov 2021

Raymond

Great

Lovely small hotel. Friendly people. Nice room. Clean, quiet and comfortable. Central location. Close to all metro.

Partner

8/10

Excellent

30 Oct 2021

Cloris M

It was nice. The bed were too firm.

Leisure Family

10/10

Exceptional

02 Oct 2021

PAULA

Lots of Help!

Everyone was so helpful. Sophie even wrote out directions for us ...The young man who was there Tuesday night was also extremely helpful in planning our transportation about town and printed out a map that allowed us easy access to two close metro stations. All the people were helpful and friendly!

Friends_and_family Family

10/10

Exceptional

07 Sep 2021

Sooyeon

Enjoyable

Great stay and helpful staff when we needed some help.

Partner

10/10

Exceptional

18 Aug 2021

Verified traveler

Great location, attentive staff, excellent breakfast.

Leisure Partner

10/10

Exceptional

15 Aug 2021

Charles

Great customer service and a nice place to stay.

Olga at the front desk was really nice and patient during our check-in process. She took the time to explain and showed us the way to the elevator. The hotel also stored our luggage because we arrived before the check-in time. Our bags were taken to our room after the room was available. The room was clean and quiet, but occasionally we could hear the neighbor, though we suspect this is normal for most buildings in Paris. Public transportation and restaurants were close to the hotel. Overall we enjoyed our stay.

Partner

10/10

Exceptional

12 Aug 2021

Angela

This hotel is all about the location. Everything else is sufficient and good value. The location is great!

Friends_and_family Friends

8/10

Excellent

13 Mar 2020

Bster

It was a very small but very nice hotel. The receptionists were all very friendly and accommodating!

Leisure Family

10/10

Exceptional

01 Jan 2020

Chelsea

The room was beautiful. The staff ( especially Kendra) was very helpful! The espresso in the rooms was a special treat!

Leisure Family

10/10

Exceptional

02 Dec 2019

Verified traveler

Fantastic location, short walk from the Garnier Opera and Roissy bus to CDG airport

Leisure Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

Great location and very helpful front desk. Bed is comfortable.

Leisure

10/10

Exceptional

16 Oct 2019

Verified traveler

Phenomenal service!! Best in Paris

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

The staff of the hotel is very friendly, the room is clean and comfortable, and the most important thing is that the location is very good and the travel is very convenient!

Leisure Family

10/10

Exceptional

30 Sep 2019

Verified traveler

Location was great but we were more impressed with the room size and bed which was ultra comfortable! Will definitely go back.

Leisure Partner

10/10

Exceptional

25 Sep 2019

Kerry

The shower was great! Hot, good pressure & great soaps

Leisure Family

10/10

Exceptional

24 Sep 2019

MU

Extremely friendly and helpful staff, especially the person at the check in desk. Made us feel very welcome.
Nice rooms

Business Self

10/10

Exceptional

22 Sep 2019

steven

Every Stay is a Homecoming

This was our third stay at this wonderful hotel, and we could not imagine visiting Paris and staying anywhere else. The rooms are modern, comfortable, clean and well laid out with interesting artwork. The lobby and public areas are attractive and comfortable. The breakfasts offer a nice variety of delicious food; the chocolate croissants are heavenly. And the service is terrific, especially from Sabari, who goes out of his way to truly make us feel at home.

Partner

10/10

Exceptional

17 Sep 2019

Darcy

Great Boutique hotel in nice area.

Front desk staff, particularly the weekend day person went above and beyond to meet our needs while still giving us our privacy.Paris was so busy and noisy it was nice to make the 20 min walk from the hub up to our quaint boutique hotel with the Best Western standards we are used to. Definitely stay again.

Partner

10/10

Exceptional

08 Sep 2019

EN

The staff was super friendly, from reception desk to housekeeping to the lady who runs breakfast. Everyone greeted us with a smile, which was refreshing.

The rooms are spotless! I am super discerning when it comes to cleanliness and the slightest indication that the room isn’t clean really bothers me, but the rooms were cleaned impeccably well.

Our room was small but not out of the ordinary for Paris. The window faced a small courtyard and was really quiet. The hotel itself is really small as well, North Americans shouldn’t expect a true “Best Western” style hotel.

Neighbourhood is pretty vibrant, close to Opera and Galeries Lafayette. Well connected to the Metro.

All in all, this is my new go-to hotel in Paris! I’d stay here again in a heartbeat. My previous go-to, that also happened to be a Best Western (but is no longer) is haunted so I was in the market for a new one! :)

Leisure Partner

10/10

Exceptional

05 Sep 2019

Diane

Fabulous Location and Beautiful Hotel

Our stay at the Best Western Sydney Opera was outstanding. We arrived about an hour before the \"official\" check in time but the room was ready and we checked-in. The room (304) was stunningly remodeled, very modern but the character of the old building was still evident in the old exposed ceiling beams and the shape of the room, sort of the zig zag up from sitting area to the room with the bed. Beautiful well appointed bathroom--all modern. There was a fridge for our use--stored picnic supplies and drinks purchased at a near by grocery.
The breakfast was very good--extra 15 Euro/person--usual French breads, meat and cheese omelets, yogurt coffee, tea and juices.
The location is about 3 blocks to 3 different Metro stops so we were able to explore the city easily. Also an easy walk down to the Sein through Place de La Concorde.
When we are back in Paris for a short stay we will return. There is a small elevator which when hauling suitcases around is a God send.

Partner

10/10

Exceptional

16 Aug 2019

Charles

Very Personable Stay

The location was very good for safety, access to transportation, food, bars etc. The staff was excellent and very helpful in everything from directions, suggestions to visit, trains to take, quickest routes and arranging early am taxi. Breakfast was good and essential items covered. Room was perfect and possibly small for some but we found it perfect for us.

Partner

10/10

Exceptional

27 Jul 2019

David

Great hotel in a convenient location

Very pleasant stay, the staff are super friendly and I would stay again. In a great location as well.

Business

10/10

Exceptional

23 Jun 2019

Diane

Great little hotel with big rooms in Paris

This hotel is in the Madeleine area with lots of restaurants and shops. I was upgraded to a suite - very large room - which was great as I was working.

10/10

Exceptional

15 Jun 2019

Verified traveler

Very good value for money hotel in this ultra expensive city. Everything except breakfast is above the standard of a 3-star Paris hotel. Breakfast is as disappointing as the other Paris hotels I have visited, so I cannot complain, this is probably the way it has to be in Paris.

10/10

Exceptional

09 Jun 2019

Verified traveler

Great hotel for families

Fantastic hotel in an amazing central location! Super family friendly!

Family

10/10

Exceptional

02 Jun 2019

Verified traveler

From the staff to the rooms to the location, everything far exceeded our expectations. (The deluxe suite comes with our highest recommendation). Thank you for a wonderful stay. We will not shop around for lodging the next time we are in Paris!

Business_and_leisure Partner

10/10

Exceptional

10 May 2019

Charles

Great location.

Hotel is a 2 minute walk from Gare Saint-Lazare. The staff is welcoming and very helpful. Excellent restaurants near the hotel.

Partner

10/10

Exceptional

29 Apr 2019

Zhi Seng

Really amazing thanks

Partner

10/10

Exceptional

09 Apr 2019

sofihalphen

Great location, rooms were very decent and clean plus had great size. good value for your money

Leisure Partner

8/10

Excellent

22 Mar 2019

CAROL-ANNE

This is our 3rd annual stay. Fantastic service from Sabari as always.

Partner

8/10

Excellent

21 Jan 2019

Elizabeth

Great for our mini-break

Great hotel and clearly relatively recently re-done. Rooms comfy, if a little small but perfect what we needed for two nights. Rooms 601 & 607 are right by the breakfast area, so a little noisy in the mornings but frankly that was our only thought. We didn't have breakfast as a) it was 15Euros, but b) you're close enough to great little cafes nearby! Staff very friendly and helpful. Would stay again - great location!

Partner

8/10

Excellent

05 Jan 2019

Megan

Nice Hotel with Great Location

Location was great, staff was very helpful. For the price, it’s a great value.

Family

10/10

Exceptional

27 Dec 2018

Verified traveler

Great hotel! Worth a stay

Fabulous location, only 2-3 mins from major shbway
Small room but clean and well maintained
Breakfast also good
Staff are all very attentive and especially Sabari he is the man! Excellent service and care, couldnt get this high quaility care from a 6 star hotel!
I usually dont recommend hotels but this is a good one and if i go to Paris again, would definitely return

Partner

10/10

Exceptional

23 Sep 2018

Simone

We had a very good experience. Excellent service at all levels. would definitely stay here again

Partner

6/10

Pleasant

09 Sep 2018

Verified traveler

Hotel in Paris

This was our fourth stay at the Hotel. The receptionist on duty could not be bothered to help in any way. We were given a room on the 5th floor but unfortunately the lift ended on 4th floor. Trying to get to large bags up a spiral staircase was not easy.

The room was nothing like the description. We were booked for 5 nights. On two occasions when we returned after 4.00pm, after being out all day our room had not been made up. The receptionist told us we would have to leave and come back later. No personality at all. Could not help us with directions of all sort.

I felt that the Hotel had changed owners and there were not a lot of people in the Hotel.

10/10

Exceptional

02 Sep 2018

James

Lovely place to stay with many restaurants nearby

The staff is amazing. Breakfast is great. The room was very comfortable and quiet. There is no elevator but they take your luggage up and down. The room was well equipped with excellent coffee and a great shower. Only complaint is the carpet and sofa needed cleaning.

Partner

10/10

Exceptional

28 Aug 2018

steven c

Bienvenue a Paris.

Sabari, the desk clerk, was warm and welcoming and helpful on a number of issues. The room was comfortable and clean. And the breakfasts were delicious - pancakes, a variety of croissants, muffins, special breads, eggs, granny smith apples and so much more. The location was perfect for the touring we had planned. We've stayed there before and we'll stay there again.

Partner

10/10

Exceptional

09 Aug 2018

Promila

Excellent location and wonderful staff.

Very pleasantly surprised to find this gem of a hotel in such a fantastic location. Walkable to most attractions. Rani was particularly helpful in making us settle down quickly. Rooms are a bit small but that didn’t affect us as we wanted to spenf time outdoors. Highly recommended

8/10

Excellent

28 Jul 2018

Verified traveler

Rooms are small, but clean and comfortable. The area is safe and close to everything.

8/10

Excellent

03 Jun 2018

Verified traveler

Good location close to sites, restaurants and shopping. Good metro connections close by. Very friendly neighborhood.

10/10

Exceptional