Hotel Alfred Sommier

France , Paris
PARIS, 20, Rue de l'Arcade, 20
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100 reviews shown

6/10

Pleasant

15 Mar 2026

Albertina

Heater broken in room. No sense of need to rectify from staff. Not a hotel that caters to guests. Grounds were beautiful. Rooms were not clean as you would expect for price.

Friends_and_family Friends

6/10

Pleasant

12 Jan 2026

Sali

Room was clean but

10/10

Exceptional

12 Jan 2026

ioakeim

Thx

Leisure Family

10/10

Exceptional

03 Jan 2026

Timothy

Best hotel in Paris! Clean rooms. Amazing staff!

10/10

Exceptional

03 Jan 2026

The hotel staff was awesome and very fast to bring our luggage up to our room, the breckfast was a dream come true, the hotel is a lot of fun to walk around in at night after you have come back from having drinks, every detail of the hotel is breath taking to look at

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

ross

Room was a little tired

10/10

Exceptional

11 Dec 2025

Malgorzata

The hotel is lovely and in a perfect location. Highly recommend!

10/10

Exceptional

02 Dec 2025

Milène

Everything was fantastic. Staff that remembers you and is friendly, GREAT breakfast, authentic old French feel. The only improvement could be the gym and more easy-to-use room phones. 99/100!

2/10

Poor

26 Nov 2025

James

What was intended to be a special trip for my wife’s 30th birthday became a deeply disappointing and frustrating experience due to a series of entirely avoidable issues.

1. Premature and Unauthorised Payment
Despite being explicitly told that payment would be taken upon arrival, the full amount was charged the day after booking—three months prior to our check-in date. This is completely unacceptable and a breach of the terms communicated to us.

2. Lack of Basic Hospitality on Arrival
Upon arrival, we received no assistance whatsoever with our luggage, nor were we shown to our room. We later watched other guests being offered this service, which made the inconsistency—and neglect—particularly stark.

3. Poor Room Condition and Maintenance Issues
While the room itself was basic but passable, the bathroom was clearly suffering from water damage and wear, especially around the door. It quickly became obvious why: the shower leaked significantly, with water spilling out every time we entered or exited. This is not only poor maintenance but also a safety hazard.

4. Inaccessible Room & Absence of Staff Late at Night
Returning to the hotel around 10:30pm one evening, we discovered that all of our room keys had been deactivated. When we went to reception, there was no one present. We waited around 15 minutes, looking for staff, only to eventually find someone who told us to wait again without making any attempt to actually call for help. After further waiting, another staff member

Partner

10/10

Exceptional

17 Nov 2025

Veeradech

Great location and services

Leisure Family

10/10

Exceptional

09 Nov 2025

Justin

Everything was perfect

10/10

Exceptional

03 Nov 2025

margaret

My go to hotel in Paris. I love getting to know staff where I like to frequent and it always feels like a home away from home. Highly recommend the junior suites or above for comfort -- I happen to like a lot of space. The concierge is extremely helpful and love working with her.

Business_and_leisure Self

10/10

Exceptional

02 Nov 2025

James

Good value and location

10/10

Exceptional

16 Oct 2025

Isaac

Very cozy

10/10

Exceptional

15 Oct 2025

Kamal

Very good location. Walking distance to number of places of interest. Good neighbourhood. Friendly atmosphere. Our room size was good and very clean. Excellent shower. Courteous and friendly staff. We thoroughly enjoyed our stay. Will visit again. Merci beaucoup to all members of staff and room service team.

Leisure Partner

8/10

Excellent

13 Oct 2025

sem

it was located in a nice quiet neighborhood

Leisure Family

10/10

Exceptional

13 Oct 2025

Lance

Reasonable street view of the Haussmann buildings, no view of Paris landmarks (although none expected). Staff was super helpful and pleasant, breakfast buffet was delicious with a wide variety of French food items. Linens, mattress and pillows we excellent, I slept super well

Leisure Partner

10/10

Exceptional

06 Oct 2025

Erica

Wonderful stay- beautiful rooms. Excellent staff. Breakfast was exemplary. So Parisian and walkable to main attractions

Leisure

8/10

Excellent

01 Oct 2025

Chai

Neighborhood not the most upscale but close to metro and cafes. Property needs some work. Carpets in hallway look stained

Business_and_leisure Self

6/10

Pleasant

01 Oct 2025

Mehmed

The rooms are very small.
The hallway rugs are in desperate need of cleaning.
The staff were great.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Scott

Comfortable, quiet and close to everything. Step back in time with a Lux feel. Staff is great!
Would highly recommend this place

Leisure Partner

10/10

Exceptional

25 Sep 2025

Hyehyun

Nice staff, safe area and very clean

Leisure Friends

10/10

Exceptional

25 Sep 2025

Arman

Very friendly, approachable, nice and helpful staff.

Leisure Family

8/10

Excellent

29 Aug 2025

Joel

When booking the hotel I chose the option to include breakfast. One would think, since booking a room with a king bed, that breakfast for two would be included however I was charged for a second breakfast upon checking out. Not the experience I envisioned while checking out!

Leisure Friends

2/10

Poor

26 Aug 2025

John

Odd

Odd place with odd staff, many better options.

6/10

Pleasant

09 Aug 2025

Daniel

Nice hotel but the size of the room was smaller than what was shown online photos.

Leisure Partner

8/10

Excellent

01 Aug 2025

Chloe

Nice hotel. Didn’t really offer anything additional or out of the ordinary, but was a decent price on a good location. Staff were friendly.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Kristine

The staff were all super helpful and accommodating. Service was fantastic!

Leisure Family

8/10

Excellent

21 Jul 2025

Venkat

10/10

Exceptional

14 Jul 2025

Tamara

Lovely hotel

Leisure Partner

8/10

Excellent

10 Jul 2025

Ahmad

This is good location and area ,

4/10

Poor

06 Jul 2025

Jiayi

Small room and not much available

This hotel doesn’t feel like a 5 star hotel. The room is extremely small which I get in Europe. It is clean. But the shower and washroom are outdated. The breakfast buffet didn’t have lots of option for 35 euro.

Friends_and_family Family

2/10

Poor

06 Jul 2025

Lisa

People at there wasn’t nice.
And party was too loud.
AC not working well

Leisure Family

6/10

Pleasant

24 Jun 2025

Denis

Not impressed

We advised the Hotel that we were celebrating our 50th wedding anniversary and the Hotel did not acknowledge. Our room was very nice and comfortable but the hallways were terrible. The carpets were old and dirty. The common areas are not well kept. Marble is dull and looks dirty. Entrance is dark, unkept and unwelcoming. Definitely is not a 5 star hotel and is barely a 4 star at best. One day, we were out all day and our room was not cleaned when we returned at 15:00z

Partner

6/10

Pleasant

23 Jun 2025

Paul

Location, architecture, courtyard

Leisure Self

10/10

Exceptional

16 Jun 2025

Alexandra

What a gem; exquisite in every regard! The charm of this hotel exceeded hopes and expectations. All requests were met with a speedy, positive response, as if we were family. And, indeed, the owner’s daughter (absolutely charming herself) indicated that this is their goal. Don’t miss the opportunity for a perfect stay in Paris!

Leisure Family

10/10

Exceptional

15 Jun 2025

Ana

A wonderful place and hidden gem

Leisure Self

6/10

Pleasant

12 Jun 2025

Alicia

Great location; former private house that still seems like a house not a hotel for the price. Gym small. Rooms small for the price. Some staff annoyingly slow and not knowledgeable about hotel operations.

Leisure Family

6/10

Pleasant

12 Jun 2025

Alicia

Being near the Madeline is a great location. The rooms are small, some very small for a high price. The inner courtyard allows light in the rooms but can be loud with cars, rolling suitcases, groups and motorcycles if you stay on a lower floor. The gym is small. It is a former house which provides some charm but it operates more like a house, than a hotel. Some front desk staff could be more helpful and knowledgeable.

Leisure Family

6/10

Pleasant

10 Jun 2025

Paul

I loved the location and traditional architecture and internal courtyard

Rooms are too small, staff is friendly but amateurish. Lots of used room service trays stay in common parts for too long.

Staff use same lifts as guests with big trolleys

Street side is noisy with some construction early.

Housekeeping forgets water and tissue paper refilling.

Leisure

10/10

Exceptional

02 Jun 2025

Melinda

The hotel was fabulous. Enjoyed staying here. It was our first time in Paris, but our daughters have stayed here before. They completely recommended it. It was a great recommendation.

Leisure Partner

10/10

Exceptional

26 May 2025

Timothy

Very quiet given great location.
Good choice at buffet breakfast.
Big rooms that had been modernised without loosing original character, including large windows. Modern bathroom.

Leisure Partner

8/10

Excellent

26 May 2025

ANNA

Excellent desk service
Small room Small shower
Slow service in the breakfast room

Leisure Partner

8/10

Excellent

26 May 2025

Jane

Loved the decor and history of the property. Staff very helpful and courteous. My suite was spectacular overlooking the garden. Beds very comfy. Maid and turn down service so wonderful. I’m not sure I liked the toilet being so far from any sink. The double sink was nice but was leaky. Location perfect. Close to the louvre etc. but near great restaurants a bit away from the crowds.

Leisure

6/10

Pleasant

24 May 2025

Donghee Steve

Too small

8/10

Excellent

23 May 2025

Daphna

Our room was nice, location in a very central location. The staff pleasant and welcoming. The hotel services can be improved, overall amenable and helpful to our needs.

Leisure Friends

8/10

Excellent

21 May 2025

Natasha

The structure is beautiful and a lovely Parisian style stay.
The location is absolutely perfectly positioned and close to many sites and shopping.
The hotel is quiet and clean. Improvement can be made in terms of staffing at the breakfast room which receives a rush of people it really can’t handle.

Leisure Friends

10/10

Exceptional

16 May 2025

Eivind

Fantastic location for a beautiful hotel. The staff is super helpful and welcoming. The breakfast is nothing fancy, but has everything I wanted, so I was happy. The rooms are nice and the bathroom is newly renovated.

Leisure Partner

10/10

Exceptional

14 May 2025

Elizabeth

The most romantic experience. Like a grand home!

Leisure Partner

10/10

Exceptional

14 May 2025

Christopher

We had a lovely stay.

Leisure Family

4/10

Poor

06 May 2025

Donald

over-rated. nice lobby and pleasant staff. But phone didn’t work on arrival, and a dirty rag left by cleaning crew. room large but worn, plain, and cold. breakfast buffet ok but dining area shabby.

Leisure Family

10/10

Exceptional

26 Apr 2025

Komal

Nice and big

Leisure Partner

10/10

Exceptional

22 Apr 2025

Ahmar Husain

Great hotel. Excellent room

Leisure Family

10/10

Exceptional

14 Apr 2025

Brian

I loved everything about this property! Hotels are my love language and I fell in love with Hotel Alfred Sommier. I spent one week here with my mom and aunt on what was a bucket list vacation for us! The hotel is dripping in authentically Parisian style, from the gorgeous hardwood floors and wooden windows to the elegant decor and inviting lobby/salon. Particularly impressive was the warmth of the Hotel's CEO who is a direct descendant of Alfred Sommier himself. With effortless charm and charisma, he enlightened us with the history of the hotel which is quite fascinating as the hotel is the Sommier's former family home originally built in 1890. The mansion now houses all of the modern conveniences that guests of luxury properties would expect. The location in the 8th arrondissement was was perfect and very walkable to all of the major attractions in this beautiful city! I loved it and with any luck will return time and time again! Thank you Hotel Alfred Sommier, it was a memorable experience!

Leisure Family

8/10

Excellent

14 Apr 2025

Elisa

The service wasn’t that friendly, the junior suite we got wasn’t as pretty as pictured and the WiFi is terribly slow. I couldn’t even load YouTube short videos or instagram reels. It was basically enough to check email. I would not recommend the breakfast service; it was very understaffed, pretty limited spread and just not worth the money.

For the pros, it was an amazing location, the suite was clean and nice with a narrow terrace. The bed was comfortable. The overall hotel aesthetic was nice but it did not feel homey because the service was so cold (adequate but definitely don’t expect smiles or warmth).

To me, this was a 4 star experience but I expected 5 stars so a little disappointed but our stay was fine. I probably would not return though.

Partner

4/10

Poor

12 Apr 2025

Sharmishtha

The property was lovely, clean and impressive. I chose this based on the recommendations of how attentive the team are to your needs. I was celebrating my birthday during my stay and had requested some ideas on what to do as this was not my first time in Paris. Sadly - I never felt looked after, nothing special was done to recognize or acknowledge this. One hotel staff did finally at least recommend a place for dinner. I have plans to return next year with a larger group for a another important celebration and had the intention of returning but will not.

Leisure Self

6/10

Pleasant

11 Apr 2025

Steve

The property and rooms are not luxury by usa standards. Rooms are small, no sofa and minimal closet space. We stayed 5 days in early April and AC was not operating in the hotel. Garden area was spartan with no flowering plants. Dining room is small and has minimal natural light. Breakfast is 35 euro per person.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Ann

Triple suite facing the garden was so beautiful and serene. There are two bedrooms in a triple suite,one for two people and one for single. It’s will ge a kice arrangement

8/10

Excellent

07 Apr 2025

song

Cleanliness of the room ,the flrendly and helpful staff, and good breakfast buffets.

Leisure Family

10/10

Exceptional

01 Apr 2025

Paula Charlotte

Spent a wonderful week at the Alfred Sommier. The staff was wonderful

Leisure Partner

6/10

Pleasant

31 Mar 2025

Melanie

Overpriced, not comfortable or restful.

I booked online and I booked a room that said sleeps three, but when we got there they made us pay $100 a night for a rollaway for my son. It was hot, and they said they don’t turn on the AC in March. After flying in, We wanted cool and quiet but construction was going on in the room next door, and it was very noisy. Overpriced, not comfortable!

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Kulvinder

Should serve hot breakfast, not self service

10/10

Exceptional

28 Mar 2025

Susan

The Alfred Sommier Hotel is absolutely EXQUISITE. The owner makes it a point to get to know you personally and make you feel at home. The excellent and attentive staff (Clemence/Manager; Maeva/Concierge; Henri and Ghalia/Front Desk) were so lovely, joyful and kind. I ate dinner in the beautiful restaurant with DELICIOUS food and equally lovely and attentive service! My room was dreamy and oh so French!! The location is so central and walkable to so many iconic places. The Alfred Sommier will now be my \"Paris home away from home\" - THANK YOU WITH A GRATEFUL HEART-Susan Greenspan/USA

10/10

Exceptional

22 Mar 2025

JOE and Ruth

Great hotel , staff was excellent

Leisure Family

10/10

Exceptional

18 Mar 2025

Razvan

6/10

Pleasant

18 Mar 2025

Kamran

No VIP upgrade was offered

Leisure

10/10

Exceptional

17 Mar 2025

Miriam Elena

Me and my husband stayed here on our recent trip to Paris, and we absolutely loved this property. The property is gorgeous, staff is very kind and attentive. Hotel is clean, well located and safe. Highly recommended!!

Leisure Partner

6/10

Pleasant

17 Mar 2025

Elizabeth

Very ordinary

Business Family

10/10

Exceptional

12 Mar 2025

Carron

Excellent location, great for walking to the sights, very quiet as lots of the rooms face into courtyard. Lovely breakfast, beautiful building.

Leisure Self

10/10

Exceptional

16 Feb 2025

Ann

We’ve been to Paris numerous times. This hotel by far is the most beautiful and amazing place we’ve ever stayed at. It’s such a special place not just because of the elegant architecture but also the service you get from the staff and the owner is exceptional! You will be treated as special guests at a private mansion. Very unique experience! Breakfast was also excellent. I highly recommend this hotel!! We are already planning to go back!

Leisure Partner

8/10

Excellent

15 Feb 2025

Ann

We’ve been to Paris numerous times. This hotel by far is the most beautiful and amazing place we’ve ever stayed at. It’s such a special place not just because of the elegant architecture but also the service you get from the staff and the owner is exceptional! You will be treated as guests at a private mansion. Very unique experience! Breakfast was also excellent. Highly recommend it. We are already planning to go back!

Leisure Partner

10/10

Exceptional

06 Feb 2025

Bagrat

The best experience in Paris! Very friendly and attentive staff, lots of attention to cute details. Very beautiful, clean hotel in a good area.
We absolutely loved the stay. I believe his name was Ari (gentleman with a mustache who looked like Alfred Sommier :)) was sooooo nice and made us feel like home! Thank you!!!

Leisure Partner

10/10

Exceptional

02 Feb 2025

Rachel

This was our 3rd time staying at Alfred Sommier and it was gorgeous as usual. We had booked a terrace room this time and were not thrilled with the size, bathroom or balcony, so we upgraded to the junior suite. Worth every penny! What a gorgeous room! Location is excellent, close walking distance to both Madeline and Concord metro stations as well as Printemps and Galleries Lafayette. Tons of great places to eat nearby as well. This is our home away from home in Paris and we look forward to our next stay.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Shahryar

We always enjoy staying here. The understated elegance, the Parisian feel, the proximity to everything, just lovely

Leisure Partner

10/10

Exceptional

22 Dec 2024

Michael

Beautiful boutique hotel. Former private mansion wonderfully converted to elegant hotel, excellent in every way in the best area of Paris.

Leisure Partner

8/10

Excellent

18 Dec 2024

Linda

This hotel was beautiful and had an excellent breakfast buffet. It is a little pricey but for the area that can be expected. The only con, the squeaky floorboards.

Leisure Friends

10/10

Exceptional

17 Dec 2024

Susan

Hotel is centrally located. Easy access to public transport & access to local tourist attractions. It’s a beautiful Paris Hotel.

Leisure Self

10/10

Exceptional

25 Nov 2024

Thanh

I will be back as and when I come to Paris

Beautiful hôtel particulier with great history and a gentleman founder who aims at you feeling home.

Self

8/10

Excellent

23 Nov 2024

Sam

8/10

Beautiful hotel, great location and friendly staff.
Issues: shower wouldn’t drain (they fixed it quickly), room was a bit cold and the thermostat didn’t go above 21, the curtains wouldn’t close.

Partner

10/10

Exceptional

07 Nov 2024

ron

Great stuff and good location
It’s my 2nd time there highly recommend

Leisure Partner

8/10

Excellent

28 Oct 2024

Susan

We had a triple premium suite. The layout of the suite was quite small due to the second bedroom. The wall to wall carpet was stained. However, the beds were very comfortable, and the swing open double windows with a view of the property was a nice perk. The bathroom was updated and clean with a generously sized soaking tub, and double sink. The linens and towels were clean and of good quality. Housekeeping did a wonderful job.

The breakfast buffet was a lovely and convenient option. The staff member who appeared the be of Asian descent at the buffet was very attentive and kind.

The gym was extremely minimal.

The property itself was beautiful.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Verified traveler

This hotel was fantastic. The service was very good. The room was beautiful and very spacious. The best part was the quality of the bed and pillows. Only one complaint, I know the french appreciate their old original hardwood floors, however this one was so terribly noisy I bet I woke up whomever was downstairs every time I went to the bathroom.

Business Partner

6/10

Pleasant

17 Oct 2024

Brenda

The breakfast was not what it used to be. I didnt eat one breakfast there.

Business_and_leisure Family

4/10

Poor

06 Oct 2024

Don

Disappointing. Overpriced.

Overpriced for what you get in return. Maybe a 3.5 star at BEST. Small room, very soft bed, tiny bathroom and shower (even by European standards). Below average breakfast. The hotel has really declined since we last stayed here in 2021. Very run down, appears no upkeep is being done. The “hot” breakfast items are lukewarm at best. Not a great overall experience. Disappointing for the price paid. Look elsewhere if you are considering this property. We travel often and this experience left a lot to be desired. Now the AI/bot will add a standard response to my comments. I don’t even know why they bother 🙄

Self

8/10

Excellent

04 Oct 2024

David

Great property. Rooms are nice, it could have used an extra chair for sitting. Courtyard is beautiful and breakfast was very good.

Leisure Partner

10/10

Exceptional

01 Oct 2024

MANDY

This was a wonderful experience.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Christophe

Exceptional hotel, great staff!!!

Leisure Family

10/10

Exceptional

30 Sep 2024

james

Worth the experience

Amazing....we wish we had more time here...we will be back.
This is a great mansion converted to a hotel in 2018...worth the experience

Partner

10/10

Exceptional

27 Sep 2024

Katariina

I liked the way the property was modernised respecting the history of the building.

Business_and_leisure Partner

10/10

Exceptional

24 Sep 2024

Benyamin

Loved the hotel

Leisure Partner

2/10

Poor

21 Sep 2024

Hasmik

Save your money and stay somewhere else. This hotel didn’t feel like a 5 star hotel, it felt like a 3 star hotel. I have been to Paris 5 times and this was the worst hotel I have stayed at. The rooms are extremely outdated. The hallways had very old carpets with stains all over them. The service is very slow and not very welcoming. Our room smelled extremely bad. We told the staff that we were dissatisfied with our room because the sink was clogged and overall it was very outdated and they were nice enough to move us into another terrace room. The room was equally as bad as the other one. Bathroom had a very terrible smell, the housekeeping was awful. They didn’t clean the room at all. They only changed the towels and they put the old used spoons back instead of replacing them with clean ones. I don’t recommend this hotel at all and I will never stay here again.

Leisure Family

6/10

Pleasant

19 Sep 2024

Haiyan

Great location and beautiful building. However, rooms lack proper maintenance (coffee machine was replaced three times, broken phone and etc). Also feel like they didn’t have enough staff. Would hesitate to stay here again for the same price.

Leisure Family

6/10

Pleasant

09 Sep 2024

Luis

I didn’t like the hotel at all. It’s not what I expect for the price I paid. Aside of that I didn’t get the VIP treatment no room upgrade nor courtesies.

Business Self

10/10

Exceptional

12 Jul 2024

Patrick

This boutique hotel is absolutely fantastic. Beautiful property and very conveniently located with great concierge services, responsive and knowledgeable communicating with you in person and through Whatsapp during your stay. Highly recommend.

Leisure Family

10/10

Exceptional

11 Jul 2024

margaret

I have stayed at this property probably 8 times now — I have lost count. There is a reason why I do so. Aside from being a beautiful boutique hotel, staff is consistent and very welcoming. I’ve stayed in several different types of rooms and although each one is different — this is not a big box hotel — my preference are the junior suites prestige. Right price, right accommodations, right size.

Business_and_leisure Partner

10/10

Exceptional

08 Jul 2024

Maria Valeria

Nice location!

Leisure Family

10/10

Exceptional

29 Jun 2024

margaret

Repeat guest. My go to hotel in Paris. My favorite rooms are the suites. Worth the extra dollars.

Business_and_leisure Partner

8/10

Excellent

14 Jun 2024

MOJGAN

It's a very nice hotel. The only problem was with the service. Several times towels were missing after the room was made up, water wasn't replaced, and coffee wasn't replaced. We had to call the front desk several times for these items. Breakfast service was not very attentive. We had to go look for the waiter repeatedly to get coffee and refills of coffee. One server was unpleasant and unfriendly and acted like we were bothering him. The coffee machine wasn't functioning properly. The front desk said they would send someone. After an hour and a half I went to the front desk to ask again for assistance. They were surprised no one had come yet. I waited another half hour before someone finally came to the room. This sort of thing is really not acceptable in a hotel that charges these prices.

Leisure Partner

10/10

Exceptional

12 Jun 2024

Eugene

Wonderful boutique hotel with excellent breakfast and perfect location.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Francisco

Wonderful