Name: Best Western City Hotel Woerden
Address: Utrechtsestraatweg 25, 25, Woerden, 3445 AL, NL

10/10

Exceptional

26 Jul 2026

Nell

Great location by the train station and easily walkable to city center. Staff could not have been more helpful & storing luggage on check out day was convenient & easy.

8/10

Excellent

25 Jul 2026

Rocher

The staff was really helpfull with all info i needed and also the help of getting things done.
Would ho back for sure.

10/10

Exceptional

23 Jul 2026

Samantha Yazmin

Lovely spot to stay
You can go to different spots around easily the train station is really close and it's so convenient. The personal was really kind and helpful.

The room was clean, had good amenities and was just as described. The breakfast is a plus on this one, good choices, quality and convenient to start the day and go out to tour around.

8/10

Excellent

17 Jul 2026

Antonius

Nice place parking is a little hard to find but all in all a nice stay

Partner

10/10

Exceptional

23 Jun 2026

Natasha

This hotel was very clean and very modern. The front desk staff was very friendly and check in was very fast. The room was clean and I had housekeeping daily. You’re able to refill your water bottle at the machine in the lobby and coffee and tea are also complimentary downstairs as well. The property was well maintained. They have a small elevator but at least it works! I definitely recommend. It is very close to worded castle and a lot of shops.

Friends_and_family Friends

4/10

Poor

23 Apr 2026

Janet

From check-in time to the time I got in my room it was close to an hour. There was no parking available in the hotel's underground parkade, nor was there nearby street parking. We were directed to a spot a few streets away, but there was no parking there either. I was told I would have to pay for overnight parking and that was a little ways away in another direction.
When I got back to the hotel and tried to find room 127, I went on a wild goose chase down several hallways without any success. When I went back to the lobby, I was told that he didn't understand why I had trouble because no one else had ever had trouble finding the room. I went back upstairs to try again and discovered that the reason for the confusion was that the numbers were missing on the direction sign. It was impossible to figure out without guidance. I don't appreciate the desk clerk's dismissive
attitude towards my difficulties, and he begrudgingly gave help it seemed. I found the hotel to be quite noisy. We could hear people talking loudly through the windows after midnight. As well, the sound of doors slamming and furniture being shifted was annoying.
I am a tourist here in the Netherlands and this was a hotel I would not recommend.

Friends_and_family Friends

6/10

Pleasant

22 Apr 2026

Rupert

Parking limited and unavailable most nights

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Sudeep

Clean room, nice staff, good breakfast

Business

10/10

Exceptional

06 Oct 2025

Janine

Efficient staff. Clean and comfortable room with large bed.

Partner

2/10

Poor

04 Oct 2025

Alexandra

Smells of mold and molds is all around ground in the shower.

Business Self

8/10

Excellent

21 Jun 2025

ALISON

Very clean and good service

Partner

6/10

Pleasant

25 May 2025

Kirsten

Good location, excellent breakfast but you have to pay extra for it

Business

8/10

Excellent

23 Apr 2025

Verified traveler

Hotels in the Netherlands can be pretty pricey, so we found a more budget-friendly one in Woerden. It’s doable to commute from there to Leiden, which was our pickup spot for Keukenhof. The receptionist could’ve been nicer when telling us which doors to use—there weren’t really any signs showing where to go in or out. Overall though, it’s a super quiet place in a residential neighborhood.

Friends_and_family Friends

6/10

Pleasant

19 Apr 2025

Malkia

Good stay in a quiet place

Leisure Self

8/10

Excellent

29 Aug 2024

Ed

The breakfast buffet didn't have much of a choice and 17 euros was way to high for what you got....and having to pay for parking was ridiculous and we left a day early and they would not refund the ney for the day we didnt stay

Leisure Family

2/10

Poor

20 Aug 2024

EMAD

Dirty

8/10

Excellent

14 Aug 2024

Michael

Enjoyed my stay, staffs were nice.

Business Partner

10/10

Exceptional

10 Aug 2024

Jonathan

Wonderful hoyel experience.

Business_and_leisure Family_with_children

10/10

Exceptional

02 Aug 2024

Shari

Great place! Our room had some plumbing issues, but I am sure they dealt with them.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Jonathan

Great location to city.

Business_and_leisure Self

8/10

Excellent

12 Apr 2024

Patrick

A good stay.

Leisure Self

10/10

Exceptional

18 Aug 2023

Tareq

Excellent

6/10

Pleasant

26 Jul 2023

Kevin

Manager was not very helpful

10/10

Exceptional

26 Jan 2023

Oswald

Great property. Close to station. Great service

Business Self

8/10

Excellent

19 Apr 2022

Verified traveler

Okay stay

The room is clean, however it’s rather small and compact. Checking in and out is ok.

Partner

4/10

Poor

21 Sep 2021

richard

Dissatisfied customer

Checked in and was not informed that restaurant was closed.Later when wanting to eat told it was closed but not told about a restaurant close by.
Instant coffee in room was dated 2020 and was not replenished by housekeeping
Car park was full( not many spaces)had to drive around the area before finding street parking about 600 metres from hotel.
Requested a wake up call with the manager but not received.
Voiced my complaints on check out(1day early) and was told the manager would contact me which hasnt happened

Self

8/10

Excellent

12 Jan 2020

Kristyn

Useful location

Third stay here, good hotel, has everything you need and everything you’d expect at this star rating & price level so can’t complaint. Helpful, cheerful staff.

Business

10/10

Exceptional

06 Oct 2019

Ashley

Lovely hotel in a fantastic location

Fantastic hotel, extremely clean in a wonderful location. The town its self is delightful to explore and the hotel has the benefit of being extremely close to the train station from where you can be in most Dutch cities very quickly. It's around 20 euros for a day return ticket to Amsterdam Central. The staff at the hotel were very nice and the hotel is in fantastic condition. Parking seems to be quite easy to find on the streets by the hotel but they also have parking available for €7.50 a night.

10/10

Exceptional

16 Sep 2019

Verified traveler

Overnight stay

The hotel is easy to get to and it was lovely and clean. It's a shame we only stayed for one night. The staff were friendly too.

Partner

10/10

Exceptional

12 Sep 2019

Dominique

Nice hotel.

Business

10/10

Exceptional

05 Sep 2019

Kristyn

Woerden - the prettiest town in Holland?

Woerden was a complete surprise to me - such a hidden gem! Hotel conveniently located only few minutes easy walk to heart of the old town. Plenty of free street parking around the hotel too.

8/10

Excellent

04 Sep 2019

Dominique

Prima hotel

Prima hotel, heerlijk rustig. Goede bedden

Business

8/10

Excellent

01 Sep 2019

Debora

Can I have some coffe?

The only thing that was not so good (but definitely a very minor issue) is that after the first night the coffee in my room was finished. They forgot to refill the try in my room with new ones.

Business

10/10

Exceptional

26 Aug 2019

Richard

Excellent Location for visiting Amsterdam and surrounding areas. Evening meals would have been a bonus, however wonderful restaurants withing walking distance in Woerden. Overall first class. I will be coming again

Business_and_leisure Family

8/10

Excellent

07 Aug 2019

Verified traveler

Located near public transportation station, this hotel has great value! Breakfast buffet has a wide selection to suite any taste.
I would not hesitate to book again.

Friends_and_family Partner

8/10

Excellent

18 May 2019

Verified traveler

Great location walkable to restaurants and town. The room was spacious for 3 individuals with a beautiful view of the canal. Cleanliness was on point. The whole area was peaceful, even with a walking path right below the room.

The only snafu we had was that we were charged at check in for the room, when I had already prepaid on Expedia. I had asked when checking in if I hadn't already paid, but they said no. I realized the error when we got to our room and I rechecked my emails. I went back to the front desk and after some discussion and being stuck on Expedia's hold for 45 minutes the desk figured out the error and refunded me in cash for the double charge. I appreciated their help in resolving the matter and found them to be honest.

Leisure Family

6/10

Pleasant

19 Apr 2019

Verified traveler

OK for a short stay if on business trip, breakfast was fairly simple, with little variety except for a selection of breads.

Avoid getting a room facing the main road, as traffic can be heavy at times.

Business Self

10/10

Exceptional

25 Feb 2019

Robert

Will be back.

Very friendly staff.

10/10

Exceptional

04 Sep 2018

Robert

Excellent stay

The bed was very comfortable, nice clean hotel

8/10

Excellent

28 Aug 2018

Dee

Very conveniently located.

It is perfectly located jist round the corner from woerden station which has very good and frequent connections to the aiport and major cities.

The staff were very friendly and the hotel overall was good value for money.

8/10

Excellent

24 Aug 2018

Jennifer

Had a comfortable stay

Really good stay, all staff were very friendly and helpful.

10/10

Exceptional

03 Jun 2018

Verified traveler

Friendly helpful staff

Great room overlooking the canal, nice dining facility, walking distance for train to Amsterdam, staff always so helpful. No elevator to some rooms. Highly recommended - multilingual!

10/10

Exceptional

07 Apr 2018

Fred

Woerden Canals,

Great property in a great location.

Family

10/10

Exceptional

23 Jul 2017

robert

Great People

This Best Western is far better than the US Best Westerns and the people who work there very freindly. Really enjoyed the hotel and city

10/10

Exceptional

14 May 2017

Verified traveler

Surprisingly good hotel in Woerden - all very modern and well kept.

10/10

Exceptional

14 Mar 2017

Peter

An ideal location

This hotel was a good choice for us as we attending a wedding in Utrecht and the family are based in Bodegraven. The refurbishment has been done to a high standard and it was good to have on site parking at a modest cost. The choice of bar snacks was a little disappointing but we understand the management are in the process of reviewing the menu.

Partner

10/10

Exceptional

18 Sep 2016

Trevor

Excellent Hotel in the Green Heart of Holland

The hotel, overlooking a lovely canal or river, is situated in Woerden - a small place in the green heart of Holland, excellent if you like going on country walks but not so good if you prefer the attractions of city life. Having said that, the large city of Utrecht is only ten minutes away by a frequent train service, so you could experience something of both the countryside and the city.

I think I should mention that the breakfast at the hotel was 11 euros a day. If this is too much then there are several cafes in the nearby town centre but only one supermarket (named Albert Heijn).

8/10

Excellent

02 Sep 2016

Saoirse

Great Stay

Very nice hotel in a quiet location perfect getaway for a couple. The room was a little smaller than I thought but very comfortable.

10/10

Exceptional

03 Jul 2016

Virginie

Nice hotel with excellent service !

I am strongly recommend to stay in the Best Western city hotel Woerden for your next trip to Amsterdam! Enjoy their best facilities and location :)

8/10

Excellent

06 Jun 2016

Verified traveler

Great little hotel with great location

I stayed there for 2 weeks on a recent business trip. The hotel is completely new refurbished. Although on the smaller side, and the room was cosy, the bed big and comfortable and there was enough space for a desk, a spacious wardrobe and a lounge chair. The Bathroom is big enough with a large walk-in shower. The free WiFi is excellent on speed and quality and the TV has USB slots so it's possible to watch movies from a USB stick, etc.
The hotel is ideally located, just 5min walking distance from Woerden train station where a train trip to say Amsterdam is about 40min and costs 17Euros for a daily return ticket.
Breakfast is great. Dinner is not. However, there are numerous nice restaurants within walking distance that cater for a great dinner experience. I would definitely stay there again.

8/10

Excellent

19 Apr 2016

Verified traveler

Super hotel

This hotel fitted our bill perfectly. The only criticism, if there are any, was the road noise outside, which the hotel cannot really do anything about, and the poor quality of the pillows. If the hotel improved the quality of the bedding that would be superb. Apart from that - brill. Breakfast was marvellous too.

Family

10/10

Exceptional

09 Apr 2016

Florence

Great base a stones throw away from great cities

Good train to Amsterdam, Rotterdam and other surrounding cities! I booked thinking it was in Amsterdam city centre as I didn't check the maps but I was not disappointed at all because there were regular trains to different cities throughout the day. Woerden itself is very quiet and there is not much to do but it's a good base to sleep.

Family

6/10

Pleasant

31 Mar 2016

Dave

Little hotel in little Woerden

recently updated hotel. Room was small but comfortable. Breakfast is sparse but ok. If you're in Woerden you're probably not there for a grand vacation, so this hotel will do fine.

8/10

Excellent

29 May 2026

Asma

Ok

Self

4/10

Poor

29 Apr 2026

Lasse

.

8/10

Excellent

19 Apr 2026

GERARD

Nous avions une chambre avec vue sur le canal, malgré quelques imperfections mineures, tout était bien. Le personnel était parfait toujours avec le sourire, serviable, et faisant des efforts pour parler en français. Le petit déjeuner était copieux mais un peu monotone. Nous avons passé une très bonne semaine, et si l'occasion se représente nous reviendrons. Nous le recommandons. Merci à tous.

Partner

8/10

Excellent

11 Mar 2026

Karl

Mooi hotels in het centrum. Vriendelijk personeel. Propere kamers.
Ik had een kamer aan de straat kant en daar hoor je wel erg goed het lawaai van de straat. Best een kamer vragen aan de kant van het kanaal.

Self

10/10

Exceptional

23 Jan 2026

Karl

Prima hotel met veel voorzieningen en vriendelijk personeel.

Business

10/10

Exceptional

04 Jan 2026

Esra Zeynep

I stayed during NYE and the manger was so kind and let me check out at 2pm instead of 12 because of the new year. My room was way bigger than I expected due to the pictures, it was very spacey and super tidy. Very close to the train station, felt safe since it’s only possible to enter the hotel with a card and I will definitely come and stay again.

Self

8/10

Excellent

20 Dec 2025

Jan

Schoon

Business

10/10

Exceptional

18 Nov 2025

PEDRO

Foi tudo perfeito, a atenção das recepcionistas, o quarto bem limpo e arrumado … gostamos de tudo e o mais importante, sua localização estratégica para quem está conhecendo o interior da Holanda!

Partner

10/10

Exceptional

17 Oct 2025

Joachim

Ich hatte kein Frühstück. Ruhige Lage, kurzer Weg zum Bahnhof, freundliches Personal.

Business_and_leisure Self

10/10

Exceptional

07 Oct 2025

Martina

Camera molto carina e silenziosa. La colazione è veramente scarsa, va assolutamente aggiunto qualcosa. Pulizia mediocre, la vasca era piena di capelli. Personale cortese e disponibile. Nel complesso lo raccomanderei.

Business

6/10

Pleasant

18 Sep 2025

SHINJI

コスパ良いが少し残念なホテル

初日、バスタオルと足拭きマット無し、ティッシュペーパー切れ、セフィティボックス故障を指摘。二日目バスタオルとティッシュペーパー補充してくれたがセフィティボックス修理未達を再度指摘。三日目セフィティボックス修理完、足拭きマット補充。しかしシャンプー兼ソープが切れてた。四日目シャンプー兼ソープ補充無し！なお204号室は内鍵が使えません。さらに洗面所の流れが突然悪くなる。しかしスタッフは純朴で親切。管理者の問題でしょうね。

Business Self

8/10

Excellent

20 Aug 2025

bregje

De kamer: de stoelen zijn te breed om tussen bed en muur te plaatsen, dus je MOET op bed liggen om tv te kijken.
Verder geen problemen. Vriendelijk personeel. €18 euro voor een ontbijt? Dan mag er wel champagne bij. Het was voldoende, maar doodgewoon.

Leisure Self

10/10

Exceptional

18 Jul 2025

Verified traveler

Extremely friendly staff. Location quite good and quite.

Business

6/10

Pleasant

06 Jul 2025

Paul

Prima bed.
Helaas geen make-up spiegel.
Geen glas of beker in de badkamer.
Douche met schuin plafond is niet geschikt voor lange mensen.

Leisure Partner

4/10

Poor

04 Jul 2025

Verified traveler

Manglende rengøring. Køleskab virkede ikke.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Jim

Zie boven

8/10

Excellent

14 May 2025

Santa

Alles was oke

Leisure

8/10

Excellent

03 May 2025

Stéphane

Woerden 2025

Très bon séjour, l'hôtel est bien situé dans Woerden dans un quartier tranquille, au bord d'un petit canal.
Chambre confortable. L'hôtel a 2 bâtiments reliés entre eux.
L'assenseur est côté réception.
Buffet de petit déjeuner un peu juste mais convenable.
Personnel ne parlant pas le français, donc anglais obligatoire pour les non néerlandophones.
Point négatif : le parking 😞
5 places en extérieur dans la cour de l'hôtel (dont 2 réservées aux véhicules électriques 11kw), 5 en sous sol.
Par contre la plupart sont compliquées d'accès (il faut manœuvrer).
Pour les places pour véhicules électriques, le civisme n'est plus de ce monde malheureusement donc skatées par des véhicules thermiques.
Les

Partner

6/10

Pleasant

19 Apr 2025

Daniel

.

8/10

Excellent

20 Feb 2025

Baukje

Jammer dat het ontbijt niet op tijd werd bijgevuld. Verder prima

6/10

Pleasant

18 Feb 2025

Roland

Drukke weg voor hotel. Lawaai van de weg.

2/10

Poor

17 Feb 2025

Verified traveler

Une nuit suffit

J’avais pris un hôtel où il était marqué que les langues parlées étaient le Français, Néerlandais et Anglais… Personne ne parlait Français, une fois arrivé dans la chambre nous nous sommes retrouvés face à une chambre sale, des papiers des anciens voyageurs étaient encore présents, la poussière était bien plus que présente, des traces sur le miroir de la salle de bain, et j’en passe. Cependant, la vue de la chambre était belle, de quoi nous redonner un peu de bonheur… Je doute que la chambre ait été nettoyée ?

Partner

8/10

Excellent

15 Feb 2025

MARIO

everithing was quite good

Business

10/10

Exceptional

30 Jan 2025

Luc

Prima hotel voor overnachting werk

8/10

Excellent

09 Jan 2025

michiel

Prima voor een nacht

6/10

Pleasant

18 Dec 2024

Oliver

De bedden waren niet opgemaakt. Het douchmiddel was op. De koffiekoppjes waren niet schoongemaakt. Het nieuwe douchemiddel was niet in zijn houder geplaatst. De 2 bierglasen van de bar waren nog in de kamer, dus niet opgeruimd.
Een en ander heb ik anders verwacht vane een “Best” Western!

Business Partner

2/10

Poor

17 Oct 2024

David

Terrible experience. Booked and paid a king bed room and got an inferior room with two small beds. Housekeeping wasn't done. No elevator so that one has to carry luggage up and down the stairs.
Never again!

Business

10/10

Exceptional

13 Oct 2024

Leon

Bijzonder leuk personeel! Ontbijt klasse en fijne kamers!

Business Self

6/10

Pleasant

11 Oct 2024

Gert

Fijne plek om te overnachten met prettig personeel. Schone prettige kamer. Alleen in de badkamer ligt in de hoeken opgehoopt stof. Parkeren kan moeilijk zijn maar het personeel weet waar het dan wel kan. Woerden is een leuk stadje, en Rotterdam, Amsterdam en Utrecht zijn dichtbij.

Business Self

6/10

Pleasant

30 Sep 2024

Cornelis

Het was fijn dat we een plekje hadden om te slapen maar de ligging van dit hotel is niet zo bijzonder.
Zicht vanuit de kamer was op het miniscule terras van het restaurant. De kamer had wel wat reparaties nodig zoals de gordijnen. Viel vooral tegen omdat we Gouda gewend zijn. Daar is het veel ruimer en plezieriger

10/10

Exceptional

30 Sep 2024

Emmar van

we komen hier al jaren en nu was het nog leuker aardiger personeel en een mooie kamen

10/10

Exceptional

09 Sep 2024

Aernoud

Prima

Business

6/10

Pleasant

23 Aug 2024

Marrigje

De aircondition liet een soort van watergeluiden in een bak met water horen. We hebben er niet van kunnen slapen.

8/10

Excellent

19 Aug 2024

Aag

dat er nog een kamer vrij was

8/10

Excellent

18 Aug 2024

Arend

Gezellige bar

Business

8/10

Excellent

04 Aug 2024

Wan

Goed hotel, vriendelijk personeel.Het enige minpuntje was dat het water niet goed wegliep in de douche

Leisure

6/10

Pleasant

31 Jul 2024

Jules

Was voor ons doel zeer geschikt, moest de dag erna om 8uur in Antonius ziekenhuis zijn. alles was netjes en schoon. Helaas niet aan diner toe gekomen, ontbijt eenvoudig maar goed alles was vers en voldoende. Groetjes Jules

8/10

Excellent

12 Jul 2024

Gustav

Mysigt hotell i trevlig stad

Mysigt hotell med väldigt trevlig personal. Ligger i ett fint bostadsområde så man får en känsla av trygghet även nattetid. Vi ankom runt midnatt men möttes trots det av ett varmt välkomnande och oerhört hjälpsam och trevlig receptionist.

Partner

6/10

Pleasant

26 May 2024

stein

Precies wat je verwacht van een 3* hotel. Personeel was erg vriendelijk en gastvrij

4/10

Poor

10 May 2024

souad

Déçu de notre nuit à cet hôtel.

Friends_and_family Family

8/10

Excellent

04 May 2024

Johannes

Centraal gelegen vlak bij Centrum. We hadden wel een grote kamer verwacht voor een experior kamer.

Leisure Partner

6/10

Pleasant

16 Apr 2024

Maurice

Er zou gelegenheid zijn bij het hotel om te parkeren. Daarop heeft de boeking plaatsgevonden. Bij aankomst bleek de “garage” vol te zijn en op de kleine parkeerplaats was ook geen plaats. Derhalve de auto 400m verderop op een grote parkeerplaats neergezet.

Business Self

8/10

Excellent

28 Mar 2024

Jan

Parkeren is probleem. Personeel kamer en interieur Ok.

Business Self

6/10

Pleasant

11 Mar 2024

Gerry

een zakelijke omgeving en ontvangst