Name: NH Centre Utrecht
Address: Janskerkhof, 10, Utrecht, 3512 BL, NL

8/10

Excellent

08 Jul 2026

Karen

This hotel is in a great location but doesn’t stand out as offering an average experience

Partner

4/10

Poor

30 Jun 2026

Eddy

Positive: very good location and very friendly and helpful staff.
Negative:
All consecutive rooms we were given, had broken A/C when temperatures outside were 35C / 94F. Finally a small fan was given.
So-called on-site parking is a few streets away, through super narrow entrance gate.
Hotel looks like it might have been posh a century ago, now it is just broken and sticky.
Not worth the money, a youth hostel would be cleaner and more attractive compared to this sad leftover of a hotel…
I want my money back!

Partner

8/10

Excellent

25 Jun 2026

Cornelis

The location is amazing Very central

8/10

Excellent

21 Jun 2026

Carl

Please tell guests about parking arrangements.

Self

4/10

Poor

15 Jun 2026

Sarah

I stayed in the 'cheap and no-so-cheerful' single rooms for a business trip. I don't mind that rooms are small and basic or extremely drab in decor for this kind of trip; I just need a comfortable bed and sensible sleeping temperature. Unfortunately that's exactly what was lacking. The bed was extremely firm (read 'hard') and the room horribly hot and stuffy. The aircon didn't work, and even though some kind of air was blown into the room it's on a timer and turns off after about an hour of it's own accord - meaning I woke up every hour or so due to the stuffiness and heat. I opened both windows fully, but even this couldn't reduce the heat of the room and you are then treated to the Musicial Clock chiming full tunes every half and hour through the night.
It's a shame as the location is fantastic and it could have been my regular overnight location, but being able to sleep is paramount.

Self

8/10

Excellent

05 Jun 2026

Scott

It didn’t bother us, but it can be loud at night, especially on weekends. Otherwise, very good value

Partner

10/10

Exceptional

26 May 2026

Elaine

The property is centrally located and is accessible by public transportation. The room was perfect. Loved that it had a mini refrigerator and lots of restaurants close by- with walking distance

Friends

10/10

Exceptional

25 May 2026

Jashley

This hotel is great and conveniently located less than a 15 min walk from the central station. There are lots of good restaurants and shops nearby. If you are looking for a quiet neighbourhood, this may not be the place for you. I did find it a little noisy at night, but I had no issues sleeping. Overall a good stay. I would definitely stay again and recommend

8/10

Excellent

15 May 2026

Katherine

We felt right in the centre of shops and restaurants.

Partner

10/10

Exceptional

11 May 2026

Stephen

See previous review, loved it only stayed one night this time, but room , location and great staff make this hotel a gem

10/10

Exceptional

11 May 2026

Lisa

It was King's Day and it was extremely crowded, but we knew that when we reserved the property. We had a great balcony room so we could overlook the craziness going on in the city. The location was excellent, close to the main square, shopping, dining, etc. The best part was being directly across from the beautiful church! I would recommend this hotel to anyone. Staff was extremely helpful.

Partner

10/10

Exceptional

21 Apr 2026

Stephen

I stayed 3 nights and loved this hotel from old world charm to a huge Junior suite with wonderful view… and best of all location location location.. bus stop at front door but also everything in walking distance.. I recommend highly

Self

10/10

Exceptional

08 Apr 2026

Andrea

I absolutely loved this boutique hotel. The bed was comfortable, shower was great and everything was very clean. It had a coffee maker, fridge, and kettle in the room. The location cannot be beat - so central and easy to get to the main station. My room had a beautiful view of the church across the street. The staff was very nice too. Highly recommend!!

4/10

Poor

06 Apr 2026

theodore

The lift was broken

Partner

6/10

Pleasant

22 Mar 2026

Alistair

Tired building. We've used it a fair bit over the years but every time we visit we're a little less likely to go back. The big boys are now in town down by the station providing a lot more for the same money.

Partner

10/10

Exceptional

23 Jan 2026

Akshay

Clean room. Ideal location.

Friendly and helpful staff.

10/10

Exceptional

10 Jan 2026

Andrew

Nice room close to restaurants, bars and

6/10

Pleasant

20 Dec 2025

Edward

Location of the hotel was fantastic. The room was ok, but can use some more cleaning, especially in the bathroom. There was black mold growing in the shower and the air vent was basically plugged up.

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Gabriel

Central location, good price

Business

6/10

Pleasant

15 Dec 2025

Mark

Welcoming staff, great location, clean rooms.

10/10

Exceptional

16 Nov 2025

Diane

Close to many shops and restaurants

Business

6/10

Pleasant

14 Nov 2025

Shane

The elevator was broken.

10/10

Exceptional

22 Oct 2025

Erin

This was such a beautiful stay. We were so lucky to be given an upgrade by the staff and were surprised by a gorgeous upstairs room overlooking the square outside. I would absolutely stay here again.

Leisure Family

10/10

Exceptional

22 Oct 2025

Alexandru

All I needed

Self

8/10

Excellent

09 Oct 2025

Leverett

Both shower floor and toilet had chips in the surface. Normally this would be repaired.

Leisure Self

10/10

Exceptional

03 Oct 2025

Scott

Great location

10/10

Exceptional

24 Sep 2025

Ruth

Very friendly staff and comfortable beds. Safety deposit box in room wasn’t usable even the staff couldn’t sort it.

Leisure Family

10/10

Exceptional

29 Jul 2025

Luigi

Very good boutique hotel near center, but not as crowded

Business Self

10/10

Exceptional

08 Jun 2025

Zhijian

Awesome experience and close to everything

Leisure Family

10/10

Exceptional

06 Jun 2025

Fiona

Location excellent. Rooms clean and quiet.
Sara at the reception desk was very kind and helpful.

Leisure Family

10/10

Exceptional

06 Jun 2025

Raymond

This a compact NH hotel; idealand location for a short or long break.

A very neighbourhood feel, with drinking and dining options galore within 100 metres.

The city centre department stores and the canal side bars and eateries are less than 15 mins walk away.

Business_and_leisure Self

10/10

Exceptional

31 May 2025

Tracy

Fantastic location. Great hotel

Friends_and_family Family

6/10

Pleasant

23 May 2025

Tara

Unfortunately the front desk staff was very rude and blunt.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Suzanne

Lovely central hotel

Good location for walking around Utrecht. Very friendly staff. Slightly compact but very comfortable room. Elevator available for ease of getting luggage up to our room.

Friends_and_family Family

6/10

Pleasant

20 Apr 2025

kathryn

Disappointed

The staff was a high point in an otherwise mediocre stay. The room with a view on the 3rd floor was cramped and dark with a minuscule bathroom. No common area or breakfast available. Parking was about .3 blocks away. You could pull up to front door of the hotel but there was no proper sidewalk to unload luggage, just a busy bike lane that was dangerous as bikes whizzed around the corner toward you. The elevator broke down on our checkout morning leaving us to negotiate 4 flights of stairs with luggage. If you are arriving by train not car and have minimal baggage and don’t mind a barebones experience but want central location, this hotel would work for you, otherwise keep looking.

Partner

6/10

Pleasant

14 Apr 2025

Stuart

We arrived and were told we hadn't paid and had to pay for the room on arrival. After checking later in realised that we had paid so had been charged twice. This did eventually get sorted out but did take about 5 days. At the property the lift was often not working which was an issue for someone in the third floor with mobility issues. It is generally a nice hotel and other staff were helpful in sorting out issues after the initial check-in. Overall 3 star due to the fact that I haven't had any issues in other hotels of a similar standard that I've stayed in.

Leisure Family

10/10

Exceptional

11 Apr 2025

Kathleen

Great stay. I will stay again.

Leisure

10/10

Exceptional

02 Feb 2025

John

Very good clean rooms and very friendly and helpful service. The area nearby is quite lively late at night but the hotel has earplugs in the rooms if needed. Note there is no restaurant or breakfast room. There are good options nearby but you need to wait until after 9am at the weekend

10/10

Exceptional

29 Dec 2024

Monica

This is a very nice hotel in the centre city. The staff were nice and the room was exceptional. There is plenty to see and restaurants to chose from.

Leisure Family

10/10

Exceptional

26 Nov 2024

Giuseppe

Noisy if room face main road

Leisure Partner

8/10

Excellent

16 Nov 2024

Karen

1 night stay in November. Easy walk to old town, lots of restaurants close by. Only complaint would be the noise level. Hotel construction in the day and the bar underneath at night (till quiet late). Perhaps that's why there is complimentary ear plugs?

Leisure Partner

8/10

Excellent

02 Sep 2024

Susan

Very hot rooms

The room size was great, very spacious. However there was no air conditioning, so at night the room was boiling. You couldn’t leave the window open due to the noise outside. The service was ok, but on a number of occasions, the receptionist was not at the desk, so you had to hang around and wait. Not sure if we will return.

Partner

10/10

Exceptional

27 Jul 2024

Kouta

Like many such NH hotels, it is based in a old, venerable renovated building, but with all the unique external features kept as they were. Try to get a room with a balcony, since the life in the square outside is always worth sitting and watching, and often entertaining (if you are travelling alone, I recommend Room 107...).

Leisure Self

10/10

Exceptional

11 Feb 2024

LOREN

Comfortable stay in Utrecht

Comfortable stay in a great location. Everything you need for a good base to explore beautiful Utrecht

Partner

10/10

Exceptional

22 Jan 2024

Gonzalo

Come to Ultrecht

Cordial and professional check in. The room was clean and comfortable.

Business

6/10

Pleasant

16 Jan 2024

Ben

The hotel is in a good location, and the price was reasonable. However, on arrival, i was told the lift didn't work (not a big deal), the room was half the size advertised (certainly not 25sq m, more like 10 to 12), and the bathroom smelt of drains. Only staying one night so didnt kick up a fuss, but i wouldn't return.

Business

6/10

Pleasant

09 Jan 2024

Javier

Affordable, and ok location

It's a cute hotel, I like the location, very centric and in a nice area, some side of the hotel has nice views but other sides have ugly views.

The layout (hallways, doors, lobby) is a bit strange, but not a big deal in my opinion, what is a big deal is the noise from downstairs, they didn't take care of this issue, thin glass on windows, not sealed, etc.

There is a restaurant (not sure what business) nearby, and the employees were making a lot of noise, we struggled until 2 am, I get it, they are just working but I would assume that the hotel would take care of these types of issues with thicker glass on windows or soundproof, two tough nights.

Friends_and_family Family

8/10

Excellent

18 Nov 2023

Justine

Property was easily walkable from the station. Close to lovely historic area and restaurants. Our room was well maintained and clean but quite small. The view from our room was terrible, all we could see was an air conditioning outlet and a wall. No view of the area

Leisure Partner

8/10

Excellent

21 Oct 2023

Lisa

My room had a terrible smell of sewage all during my stay. I had to buy room deodorizer, which didn't work; then toilet sanitizer and odor control. Finally I bought bleach to pour down the sink and shower drains every day, which did work, but I had to do it everyday, twice a day.
Location is fantastic, hotel is good, staff are good; but sanitation needs to be addressed.

Business Self

8/10

Excellent

20 Oct 2023

Diana

Very comfy bed. Helpful staff but had to ask for room to be cleaned. Had choice of free drinks or room service! Heating was very erratic so either cold or woke uke up baking hot. Very central to old town. Rooms quiet with some noise and under door light spill from corridor. No food, no breakfast, no cafe nor restaurant available. Loads of places to eat nearby and excellent coffeemachine in room. Great power shower.

Business Self

6/10

Pleasant

15 Oct 2023

David

It was ok

Business

10/10

Exceptional

14 Oct 2023

Bob

Great location

Leisure Partner

10/10

Exceptional

27 Sep 2023

Mark

Great Location

Quick trip with a Dutch friend to Utrecht. Hotel is in a great location near all of the bars/restaurants but still peaceful.

It's a beautiful old building but has been modernised so that not much of the 'old' is evident. Rooms are very comfortable.

Only drawback is the reception area is really small and gets very crowded at check in/check out times and there is nowhere to sit if you want to get any work done. There are two restaurants in the same building but independent from the hotel. Would stay there again.

Friends_and_family Friends

8/10

Excellent

24 Sep 2023

Caroline

The accommodation was simple, clean and comfortable. Staff friendly and helpful. NH Hotel is well positioned, very close to the centre of Utrecht which is great but if your room is at the front of the building, it can be noisy at night.

Leisure Self

10/10

Exceptional

22 Sep 2023

Garry

Utrecht trip

Enjoyed our stay at the NH Central hotel. The room was on the small side but perfectly adequate. The hotel is located about a 20 minute walk from the railway station and is close to Utrecht’s historic streets and canals. There are numerous restaurants, bars and cafes. The hotel does not provide breakfast but I would recommend either Cupp or Anne and Max which are a few minutes walk away. Would recommend Utrecht for a short stay about 3 days is ideal.

Partner

10/10

Exceptional

10 Sep 2023

Brian

Great location, great staff, comfy bed

Self

8/10

Excellent

08 Sep 2023

Maurice

This Hotel ideally situated

The hotel is ideally situated in the centre of the old city and hence great value for money, I would stay again. The down side, the room needs refurbishing, the shower head was not attached properly and the TV didn’t work, these took 2 days to rectify. The AC didn’t cool properly and was not fixed, this wouldn’t have been a problem but the windows do not open and it was oppressively hot in the room. Receptionists and staff very friendly and nice, I would return to this hotel if only for the price and location.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2023

Ginger

Great hotel, wish there was a way to get airflow, was sometimes stuffy at night.

Leisure Partner

10/10

Exceptional

30 Aug 2023

Joe

Utrecht center gem.

Great location, close to everything in Utrecht.

Partner

8/10

Excellent

26 Aug 2023

Franciscus

Character

6/10

Pleasant

19 Aug 2023

Annemieke

Excellent location. Staff extremely helpful and friendly. My only complaint is cleanliness. I don’t think my bathroom was cleaned. There was a bit of mold in the shower and dust in areas.

Leisure Family

6/10

Pleasant

30 Jul 2023

Verified traveler

Dated room. No breakfast service available.
Good position.

Partner

8/10

Excellent

13 Jul 2023

Vlad Dan

Nice place, noisy rooms because of the garden in the back of hotel. When they open the roof you feel like you live in the moddle of a noisy market

8/10

Excellent

10 Jul 2023

Larissa

Conveniently located hotel in the heart of beautiful Utrecht. Friendly and accommodative stuff and comfortable beds.

Leisure Family

10/10

Exceptional

10 Jul 2023

Andrew

A lovely hotel. Very clean and right in the centre of the city

8/10

Excellent

29 Jun 2023

April

Comfortable and convenient

My stay was comfortable and the location convenient. The concierge was rarely at the front but accommodating when present.

Self

10/10

Exceptional

28 Jun 2023

Phil

Very good hotel in a very convenient location

The location is very convenient, in the city centre.
Staff are excellent.
Getting a free drink coupon for each day you choose not to have your room serviced is a nice touch.
The beds were quite hard, but apart from that, everything was good.

Self

6/10

Pleasant

22 Jun 2023

Verified traveler

The bathroom was not clean and tv broken

Business

10/10

Exceptional

23 May 2023

Bogdan

I had a great time, location is fantastic , short (just 15 min) walk from the train station and right in the middle of the old town. Nice specious rooms, clean bathroom, great staff, a lot of food options in the area. i highly recommend this hotel.

Leisure Friends

10/10

Exceptional

23 May 2023

Ian

Hotel staff was excellent!

Leisure Partner

8/10

Excellent

16 May 2023

Verified traveler

Bad housekeeping

A well located and sensitively designed modern hotel in an old building. Comfortable and friendly. Ideal in most ways for an independent visit. But a sloppy attitude to housekeeping marred the visit, with beds minimally made. Sloppy and disappointing.

Friends_and_family Family

10/10

Exceptional

12 May 2023

Maurice

A wonderful stay in the heart of the old city

A wonderful stay, right in the Center of the old city near the Dom. The room is small but we’ll furnished to a high standard, only the shower cubicle needs some refurbishment.

Friends_and_family Friends

10/10

Exceptional

01 May 2023

Maureen L

It was in the heart of the city, close to many dining options and not too far from the train station

Leisure Friends

10/10

Exceptional

11 Apr 2023

Dipan

Awesome location, great staff, nice view from the room. Quite clean rooms and nice amenities. Parking was close by. Cant ask for more.

Leisure Partner

4/10

Poor

05 Apr 2023

Verified traveler

Misleading. Wouldn't recommend

Booked a double room with \"courtyard view\" but was instead allocated a room at the front of the hotel which is right next to the main street. The noise and music from revellers outside meant that it was near impossible to sleep before 4am (when the noise and music finally subsided) on Saturday and Sunday. And even on Monday night, there was music/noise outside until approx 2am.

One of the two power sockets in the room was broken so we had to take turns charging with the one remaining power socket. There were no USB sockets as the hotel seemed pretty old.

The thermostat in the room didn't work and there was a draft coming from somewhere, which meant that the room was almost always cold. No extractor fan in the bathroom = condensation after every shower.

In addition, the double bed was actually two single beds pushed together, so if you're a couple looking to snuggle up at night then one of you will be sleeping on the divide in the middle.

The only minor redeeming feature of this hotel was that the staff was friendly, but all things considered that's not much of a consolation. Would neither recommend nor touch with a 10 foot pole.

Partner

10/10

Exceptional

24 Jan 2023

Anne

Weekend in Utrecht - delightful

Excellent position Lovely room and all very friendly

Friends_and_family Family

6/10

Pleasant

16 Nov 2022

Verified traveler

Average rooms

When we arrived the shower was completely broken. Thankfully they were able to move us to another room. The beds were very hard and uncomfortable. Staff was friendly. No breakfast available on site.

Partner

6/10

Pleasant

28 Oct 2022

Richard

The hotel was not bad, although there was an unusual incident on checking out where the staff could not find my booking, then told me I had been checked out the day before!

Leisure Self

10/10

Exceptional

22 Oct 2022

Wesley

Quaint Hotel

Quaint hotel located in central Utrecht, great for exploring the city and enjoying the local restaurants and shopping. The staff were extremely professional and helpful.

Friends_and_family Family

10/10

Exceptional

11 Sep 2022

simon

An excellent hotel for price paid . In perfect location

Partner

8/10

Excellent

17 Jun 2022

Geraldine

This is a fairly easy walk from the train station. The location is great and the staff are friendly. I appreciated having a kettle (with tea and coffee) and a fridge in my room. My windows opened onto the courtyard and the room was relatively quiet. The wifi was a bit patchy. I would stay here again.

Leisure Self

8/10

Excellent

19 May 2022

Christina

Location was perfect, room clean

Leisure Self

8/10

Excellent

11 May 2022

Annie

Great trip in Utrecht!

Utrecht is a great city and this hotel is right smack where all the action is with plenty of good restaurants close by. The reception staff is super friendly and always out to help. They even provide bike rentals to guest. Although there is no facility for breakfast currently, there is still pastries, orange juice and coffee available. A few specifics about my room where things could have gone south but didn’t. I was on the first floor over the restaurant and its terrasse - it is very noisy, the windows seemed like they were open and rattled when the buses passed by - I was unsure how this would work out, used the ear plugs provided and had no trouble sleeping! Unbelievable! The bed was also quite lumpy - I moved the pillows to the opposite side and all was ok. The shower was good, but if you are a little heavier, it may be tight. Lastly, the shower floor seemed unglued so it would make noise when I moved. I would recommend the hotel but better to get a room facing the back and checking the bed upon check in.

Self

8/10

Excellent

30 Apr 2022

Geraldine

Artemis and Boris were very helpful and pleasant. They patiently showed us how to make an online appointment for a Covid test and gave us directions. Rooms were clean, but not well appointed. No bar soap, shower cap, wash cloths, and limited towels. Hotel was in a convenient spot for the cathedral, Dom, restaurants, etc.

Leisure Friends

6/10

Pleasant

01 Sep 2021

Nikolaos

Hidden charges

There were hidden charges or at least charges that I did not know. For example the parking was charged 22€. The price is not too bad but I should know that it comes with extra charge. I visited with my dog and also charged 25€. So overall I paid unexpected 50€.

10/10

Exceptional

11 Aug 2020

Verified traveler

Good location and excellent breakfast.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2020

Monique

Great place

Great location, very nice service especially in times like Covid we felt safe, and were treated very well by all staff members

Friends_and_family Family

8/10

Excellent

11 Nov 2019

Elspeth

A convenient hotel in a beautiful city

The hotel was in a very convenient central location. The desk staff were friendly and helpful. We didn’t try the breakfast because it was so expensive. Our room faced on the street and it was intermittently noisy at night. My main dissatisfaction was that the bed was very uncomfortable. It was hard and lacked padding. We could feel all of the springs. The staff seemed uninterested in solving this problem when I asked for an extra mattress pad.

Partner

10/10

Exceptional

28 Oct 2019

Sherrie

Wonderful Stay

This is a beautiful hotel. The location and room were awesome. I would highly recommend this hotel if you want to be in the center of everything. The staff was great. If you have a car to park, go to the hotel first for instructions. The location is off the property, but nearby.

Friends_and_family Family

8/10

Excellent

07 Oct 2019

Verified traveler

Good, centrally located, comfortable hotel.

Comfortable hotel, good location close to central area and easy walk from train station. Staff were ok, were helpful if you asked but could be more enthusiastic or cheerful. Lots of restaurants and shops near the hotel.

Partner

10/10

Exceptional

15 Sep 2019

Gary

Our stay was amazing. Staff was courteous, professional and informative about the area. We would recommend this hotel to anyone who wants a great place to stay in Utrecht.

Partner

8/10

Excellent

14 Sep 2019

Verified traveler

Great location for exploring Utrecht. Staff very friendly and helpful and the adjoining restaurant is amazing.

6/10

Pleasant

21 Aug 2019

Verified traveler

It's an older building, but the cleaning could be better as we had found some areas that weren't vacuumed at all. Also, there was a strange smell on the sheets.

Leisure Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Great location. Location of car park could be more obvious.

Leisure Self

10/10

Exceptional

04 Aug 2019

Verified traveler

The property was in a great location. It was quiet at night and the staff were all friendly. Will return again.

Leisure Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

It is very central and restaurants/bars are in easy reach.

However it is in a busy location and above a terrace cafe which is busy well into the night. Secondary double glazing in all rooms may assist although ear plugs are supplied with the room.

Friends_and_family Family

8/10

Excellent

18 Jun 2019

Verified traveler

The hotel is basic, but offers everything one needs. The location is great.

Leisure Friends

10/10

Exceptional

04 Jun 2019

ELIZABETH

Lovely hotel

Loved this hotel, location was excellent.

Family

10/10

Exceptional

15 May 2019

Celia

Great hotel and great location! Good farm to fork restaurant around the corner.

Friends

8/10

Excellent

28 Apr 2019

Verified traveler

Pros:
Great location as very close to centre.
Reception staff efficient and friendly.
Cons:
Room situated above a bar/restaurant so very noisy at night.
We went to sit in hotel bar one evening and were told we weren’t allowed to do so as it was for “lobby use only”....which didn’t make any sense to us, especially as it was virtually empty.

Leisure