Name: Hotel Theater Figi
Address: Het Rond 2 Zeist 3701, Zeist, 3701, NL

10/10

Exceptional

27 Jul 2026

Ramesh

Very unique experience there was not reception we have to check in ourself and check out ourself but clean rooms and there was no water and boiling cattle

10/10

Exceptional

18 Jul 2026

CHANDA

I loved my stay and Zeist is amazing!

Self

8/10

Excellent

31 May 2026

Taner

Clean room ,silence professional

8/10

Excellent

29 May 2026

Stefan

Nice as before. A very good place to stay when visiting Zeist

10/10

Exceptional

25 May 2026

Eva

Room clean and quiet. Only stayed one night but will consider revisiting

Partner

10/10

Exceptional

09 May 2026

Alan

Coffee, tea, milk and cups in room not totally refreshed each day.

Partner

10/10

Exceptional

28 Dec 2025

Alice

Great location close to bus stops. Always a lovely stay here. New self service check in but it was easy and staff very helpful. Will definitely stay here again.

Leisure Self

10/10

Exceptional

16 Dec 2025

Michael

Breakfast not applicable Room nice and Clean Most of the staff cheerful and helpful would stay again no problem

Leisure

10/10

Exceptional

13 Dec 2025

Suzanne

Staff helpful

8/10

Excellent

08 Dec 2025

Stefan

Nice hotel, perfectly located castle and downtown Zeist. Spacious and clean room, and friendly staff.
The online-focused service takes a bit getting used to, but that may be the pre-millenial experience speaking. Once adjusted, easy to work with. Would recommend and return to.

6/10

Pleasant

17 Sep 2025

Bojan

This hotel has its location for it, the area is beautiful and convenient to get to. The hotel itself, for all its speak of grandeur, is quite average sadly. The general areas as well as the rooms are not very clean, it’s all a bit dated, but those are all things I’m willing to overlook for the location. What I however don’t appreciate is the constant nickel and diming of the customer. There’s no fridge in the room, there’s a spot for it but it’s been taken out. You can rent one for 10€ a night….at reception. That’s not useful at all. Want to order room service? That’s a 12€ delivery cost. Also the staff has a lot of attitude, and wants be to use their iPad to check in. All of it on its own isn’t a big deal, but I’d expect this at a low budget hotel near the highway for 30€ a night. This hotel is much much more than that, I except service to live up to that price.

Leisure Self

10/10

Exceptional

07 Sep 2025

Alice

We had a great stay here! It is very convenient with the bus stop essentially across the street. Lovely staff and rooms. Will definately be staying here again when visiting family in the area.

Leisure Family

10/10

Exceptional

17 Aug 2025

Moyra

A fabulous hotel. The breakfast is plentiful and varied. They have managed to provide a hotel with excellent service and facilities at a great price. We will definitely be back.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Terald

The staff was so helpful and friendly. They made us feel so welcome and assisted us with directions, transportation, suggested places to see. We would highly recommend staying here.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Caroline

Lovely hotel in quieter part of town but still close to amenities. Great view over road to Town Hall and only short, tree-lined walk to Slot. Staff really friendly and helpful, food in restaurant and for breakfast is good quality and great range of drinks available in the bar. Our only slight criticsm was the noise level in the room at night - we were on the top floor and there is a constant humming of equipment (don't think it was the heating) and the guttering on the roof was quite noisy when it rained. This obviously isn't the fault of the hotel and might not be possible to rectify, although the receptionist did say they would check the drainage on the roof when we mentioned it.

Partner

10/10

Exceptional

27 May 2025

dawn

Thank you. Loved staying here. Great staff and beautiful hotel

Leisure Family

10/10

Exceptional

25 May 2025

Kathleen

I very much enjoyed my stay at Figi. The multilingual front desk team greeted me warmly and took great care to ensure I had a pleasant stay. My room was ready early and was large, quiet and clean. The location was beautiful and with easy access to Utrecht. The attached restaurant was also very nice.

Business Self

10/10

Exceptional

18 Dec 2024

María José

The hotel is very nice. The service was very friendly, and the room was spotless. Perhaps the only drawback is the bathroom, since it has an exhaust fan running continuously, it is very cold in winter. But other than that, everything was great.
The area is very nice to walk around, there are good cafes in the surroundings, stores and lots of green areas. Also, very good connection by train and bus to other cities like Utrecht and Amsterdam. In addition, the hotel has its own restaurant and cinema which can be a good panorama for a rainy weekend. Highly recommended.

Leisure Partner

8/10

Excellent

30 Oct 2024

caron

Zeist is a beautiful town. Quainter than Utrecht , which seemed busy. This hotel, for the money is wonderful. And the location is perfect for walking everywhere. Rooms are bigger than they appear. Beds are comfortable.

10/10

Exceptional

03 Oct 2024

Calvin

Perfect stay

Welcomed by very friendly and helpful staff, our room was perfect, comfortable and had great views too! Breakfast was more than you could ask for, always fresh and lots of choice. Hotel is in a great location too.

Partner

10/10

Exceptional

10 Sep 2024

Eduardo

The courtesy of the emplyees called my attention, the cleanness of the place, the restaurant.
I also liked the room, it's confortable.

Business_and_leisure Partner

10/10

Exceptional

26 Aug 2024

Sean

I recommend this place for anyone ehos wanting a relaxing stay outside the city.. its prefect for children aswell due to having the theatre inside, the staff were super nice and friendly, always saying hello everytime we walked back into the hotel. Again i recommend this place!!!

Partner

8/10

Excellent

07 Aug 2024

Robin

Excellent hotel

Comfortable quiet and clean room. Beautiful outlook and welcoming staff. Pleasing to have secure lockup area for our bicycles.

Partner

10/10

Exceptional

19 Jul 2024

Frances

Stayed in the penthouse which is great value for the money. Zeist is a not a tourist town which was lovely and has a very nice Indonesian restaurant that I can recommend.

Leisure Self

8/10

Excellent

30 Jun 2024

Aderemi

Comfortable and peaceful

Business

6/10

Pleasant

29 Jun 2024

Refky

No air conditioning. Minimal amenities in the room

Business Self

6/10

Pleasant

10 Jun 2024

Klaus Dieter

Ik begrijp niet, waarom uw bedrijf niet de officiële landstaal (Nederlands) bezigt, maar de taal van UK en USA!
Nog is Nederland geen UK county, nog de 51e bondsstaat van USA.
Dit onzinnig gebruik leidt tot misverstanden: bij de boeking
had ik € 15,60 aan ‘locally collected mandatory fees/taxes’ betaald, en bij incheck nogmaals toeristenbelasting 3maal € 2,60

Leisure Partner

10/10

Exceptional

25 May 2024

Diana

Great hotel

Stayed before and I would definitely recommend.

Friends_and_family Friends

8/10

Excellent

21 Apr 2024

Lee

Good facilities, close to transport links and plenty of eating options nearby to the hotel. Highly recommend.

Leisure Friends

4/10

Poor

19 Apr 2024

Yu Yu

I booked this hotel for 2 nights, it was decent enough but a bit old. Check in was a smooth process. Because I think it was decent, I extended for 2 more nights. The next day, someone knocked on my door with regard to the extension. The staff couldn’t wait, I said I am busy, getting ready to head out, I will come down to the reception, she didn’t seem pleased. That was the moment I didn’t really wanna stay there anymore as I believe guests deserves peace and quiet. As I headed down to reception, I went to tell her that I have decided to cancel the reservation, that was at 11 am. She said we still need to charge you for the day as you already booked, and your card is “fraud”. I believe that was really rude, it could be phrased in a better way that your card did not work or something but it seems like she was really aggressive. This was different than the person who helped during check in, that guy was extremely nice. I think this woman (staff) really needs to work on her hospitality skills and the hotel should not employ such people or at least teach the staff to treat guests with respect. I am extremely unhappy that I was charged for a day’s stay without even staying. I will never be visiting this hotel nor staying there again.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Deric

Excellent property and location

10/10

Exceptional

09 Apr 2024

Ishmaël

This hotel is amazing! It needs a fridge in the room but other than that, it's perfect. It's in a very very quiet area, Limited dining and shopping but with public transportation it's very easy to get around.

Leisure Self

10/10

Exceptional

04 Jan 2024

Jill

Great location

Location was great. Close to bus stop, shopping and restaurants.

Friends_and_family Friends

10/10

Exceptional

09 Sep 2023

R V

Excellent hotel

A well-run hotel with spacious room. Very comfortable king size bed ensured a sound night’s sleep. Very helpful and professional staff at reception.

Partner

10/10

Exceptional

02 Jul 2023

Tracy

I stayed at this property because another hotel I selected in de Bilt was full. It's my first visit to Zeist, and the Hotel is unusual with it's Theater and Bioscope options (which I didn't get to enjoy). It's convenient for bus stops (Het Rond) to travel to and from De Bilt daily, and the get to Utrecht Centraal station. Several dining options nearby and walking trails for a little light exercise or a good run. The Grand Cafe connected to the Hotel has good local food options and the staff in general have been helpful and friendly.

Business_and_leisure Self

8/10

Excellent

28 Nov 2022

MW

Nice lil gem.

Was nice hotel. Would stay again. Spacious and all the hotel staff very friendly!

Business

4/10

Poor

24 Aug 2022

sam

Short of being called hotel

There was no telephone in the room which is Hotel policy. The shower bathtub combination is dangerous as the floor is extremely slippery and there are no handrails. In addition the shower floor does not have any safety strips or is a shower mat provided. The breakfast is average with an acceptable display of items. An egg preparation station is non-existent. The front desk staff is congenial service with a smile and willing to help. The area around the hotel is quiet and safe with various dining options. It currently the hotel does not offer evening dining. I would not return to this hotel for the reasons stated.

Partner

10/10

Exceptional

16 Jul 2022

Mikkel

A must stay.

Beautiful building accross from the castle and town hall. It is an older building but the rooms were large for europe. Greatocation close to public transport and all the shoppoibg and rearurants you could need. I rented a bicycle from the hotel and toured the town.

Friends_and_family Family

10/10

Exceptional

19 Sep 2020

Verified traveler

Top location

Very friendly staff

Business

10/10

Exceptional

19 Aug 2020

Atiajames

It was very good because staff was helpful and friendly I always stay this place

Business Partner

10/10

Exceptional

21 Feb 2020

Verified traveler

The staff was exceptional and I loved the theme of this hotel. Thank you for making it a pleasant stay.

Business_and_leisure Self

8/10

Excellent

14 Feb 2020

Verified traveler

nice and comfort stay

Posh and nice location and with good cafe at lobby. In general a nice experience and stay. Definitely will go again if travel nearby.

Business

10/10

Exceptional

29 Nov 2019

Verified traveler

Have stayed there between 2 and 7 nights for 20+ years. Hotel has never disappointed me. The only minus point this year was that the wifi was too weak in my room but it was available in lobby and restaurant. Bikes available for rent. Good parking, easy access to shopping.

Business_and_leisure Partner

8/10

Excellent

04 Nov 2019

Colin

Good hotel, would stay again, beds were small.

Business

8/10

Excellent

19 Sep 2019

Verified traveler

Quite a good simple hotel

Have been using this hotel for business for the past year and never fails to be a pleasant stay. A lot of restaurants around the place so great for business trips. Bus stops near-by. Gym is quite small and not enough features to it

Business

10/10

Exceptional

27 Sep 2018

Karrie-Ann

Fantastic Stay

Friendly and helpful staff helped me to have a fantastic stay. Can't wait to return.

8/10

Excellent

11 Sep 2018

richsrd

Hotel Theatre Figi, Ziest\n

Hotel is nice, overall; relatively modern and in centre of town. Shopping streets very close; buses to Utrecht stop opposite.
Poor service in the evening bar/restaurant; we gave up and went elsewhere for a drink and something to eat. Restaurant was due to stop cooking 30 minutes after we arrived.
Overall, staff are very pleasant and helpful. Lobby and breakfast excellent.
Car parking permits provided free by hotel. Car park part of complex.
Definitely worth staying in as plenty of eating places and bars close by.
Bus to Utrecht takes approx 15 minutesto center of city. Train station is about 3 kilometers from hotel; better to use bus.

10/10

Exceptional

08 Jun 2018

Keith

Fantastic hotel at that price. Lovely location. Incredibly easy to use public transport. Super room and friendly staff happy to go the extra yard. Could not fault it

10/10

Exceptional

11 May 2018

Gunther

Place to stay at Zeist.

Location is 2 minutes from Castle, free parking. I could enjoy a good beer at 10pm and the room was perfect. Definitely a place for business travel.

8/10

Excellent

25 Mar 2018

Verified traveler

3.5 star, clean hotel 15 mins from Utrecht station

A fine place (but out of town (Utrecht); need to take a 15-20 mins bus ride from the train station, Or, need to take one of several buses to get to the train station from the hotel. The bust stop is 50 m from the hotel so this is not bad even if you have luggage to pull). Once you figure out the routine of travel then travel to/fro the hotel is not too bad. Balance this with high cost of hotels in the city ... Room is OK -- has a fridge and a water kettle to make your own tea/coffee ... I'd call this a 3.5 star hotel ... Not sure of the b/fast as I did not have it here ... Friendly staff ... Wifi ...

8/10

Excellent

05 Jan 2018

Verified traveler

Great location , all OK except street noise

Great hotel, own parking, helpful staff, Zeist easy reachable, easy car excess with own parking. In-house restaurant, cinema. Other restaurants within 10 min walking as are shops. Downside street noise at night.

8/10

Excellent

08 Dec 2017

Robert

NIce small town - too bad for the construction site around the hotel

Family

6/10

Pleasant

29 Sep 2017

Daniel

Very nice staff. renovation taking place so only have a temporary restaurant which is in foyer. paper cups in room for tea and coffee not so nice for a hotel of this rating.

8/10

Excellent

17 Aug 2017

Peter

Nice hotel with amazing view if lucky!

I stayed here for 2 weeks for work. My colleague and I had booked two single rooms at the same rate but she ended up getting a nicer room that was newly renovated with more space, bigger bed, and new furniture and more convenient power outlets. I was stuck with a smaller room with two single beds pushed up together. The power outlets were few and in inconvenient locations. This would be my biggest complaint seeing as we paid the same rate and had two noticeably different rooms. Other than that, the value is great. The view was stunning of the city hall. Staff was friendly. Room was clean. The fitness center was a bit sparse on equipment and very small. Overall, for the value, I would recommend for short stays. The location is next to a bus stop and a 20 min ride to Utrecht city. For a more lengthy stay, I would look into a hotel with better facilities i.e. pool and better gym.

10/10

Exceptional

23 Jul 2017

johnmeps

Excellent stay close to transit -great resturants!

Stayed 4 nights in July. Great location in Ziest.
From welcome to departure the staff were gracious and professional, Lucia in particular went out of her way to help us. The hotel was well kept and had good safe parking. Shops and restaurants are close by. In particular Koffe tafel for Breaky and De Huiskamer van Ziest for dinner. Amazing homemade meals!
Would definitely stay again !!

10/10

Exceptional

12 Mar 2017

Verified traveler

it was pleasent stay staff very nice 10/10 brill

It was amazing we will go again. Well recommend.

Partner

10/10

Exceptional

23 Nov 2016

Thomas Sadolin

Perfect location

It was a business hotel close to my meeting

8/10

Excellent

01 Oct 2016

Roland

Simple comfort

Comfortable rooms. Internet could be faster.

6/10

Pleasant

15 Sep 2016

Chris

Need air conditioning

For the main hotel in the Zeist region it is disappointing the rooms don't have any air conditioning. The windows do open and naturally they are restricted for safety, but this was not enough to stop the room feeling like an oven.

On the flip slide I have stayed during winter and the rooms have been cold, so it seems you can't win

6/10

Pleasant

09 Sep 2016

Jean

Some lifting required...

Anonymous and spiritless hotel needing some updating.

10/10

Exceptional

04 Aug 2016

Verified traveler

Great hotel in great location

Excellent hotel, great location, whether you want to go for walks or hiking, rent a bike or take the bus to
explore Utrecht, everything is very close! Staff is very friendly, the rooms are clean and quiet! Parking is free in a garage, so if you travel by car this is very convenient! This was my second stay and I will likely stay again when I return to the area!

8/10

Excellent

06 Jul 2016

John

Zeist

Central area for visit to relative

Partner

10/10

Exceptional

12 Jun 2016

Cynthia

Excellent hotel

I loved everything about my stay in this hotel, very clean, really comfortable, the location was great, right in the Centre of Zeist. The restaurant was amazing!

10/10

Exceptional

13 May 2016

Matthew

The place to stay

The hotel is really nice, the rooms are nice too. There's some lovely restaurants nearby, and the breakfast isn't bad either.
If you're staying in Zeist then this really is the place to stay.

4/10

Poor

09 May 2016

Verified traveler

Hotel Theater Figi

The Hotel itself is good and the restaurant food is also good.

The only downside to my stay was they charged my 5 euros for tap water in the restaurant.
When I complained at the reception they said if you want free water you need to go to your room for that.
5 Euros for tap water is a complete Rip Off. Their beer is cheaper.

10/10

Exceptional

29 Dec 2015

Magda

Nice to stsy at a comfortsble hotel near family.

Family

10/10

Exceptional

25 Sep 2015

Victor

It was very good and the service it was excelent. Thanks

Family

8/10

Excellent

19 Sep 2015

Candide

Quiet and out of town. OK if you like a lot of sle

Overall fine for 2 nights. Any longer and I'd have been bored. Zeist is not a hive of activity at night.

Partner

8/10

Excellent

07 Sep 2015

Christopher

Quick business trip

Arrived at the hotel, surroundings are lovely, but it was late at night so no time to explore. The staff were very welcoming, room was a decent size and had a good view. SMART TV meant I could plug my laptop in to watch a film was also a plus.

The only criticism I would have much like the other reviews was the breakfast, very poor. Majority of pastries seemed dried up, warm breakfast didn't seem up to much and the range was also poor. I would recommend anyone staying to look before you buy and decide for yourself.

8/10

Excellent

11 May 2015

James

Good overall

Best hotel in the Zeist area. Nice rooms and ambience and friendly staff. I particularly appreciated the new eco-makeover including fairtrade refillable shower & bath products. Breakfast could be improved.

10/10

Exceptional

31 Aug 2014

Hendrik

Very excellent hotel in the heart of Zeist

This is a really good hotel with excellent rooms, plenty of space, well appointed bathrooms. Everything worked. Very good value, and it's in the heart of town within minutes of a fine park, shopping centre, cafes, quality restaurants, public transport just around the corner. We always stay here and we book early so as to get the room when we want it.

8/10

Excellent

07 Jul 2014

IM

Good hotel and good value for money

Good hotel and good value for money. Breakfast at €19.50 pp is rather expensive for what is offered, however.

8/10

Excellent

16 Feb 2014

Marcel

Nice theater-café.

Pleasant hotel, big parking, nice theater-café.

8/10

Excellent

08 Dec 2013

Verified traveler

Much better than expected

Customer service was excellent, facilities we're very good as well. Looks quite old fashioned, not contemporary, was worried it would be stuffy but that wasn't the case.

8/10

Excellent

21 Oct 2013

Jules

Sleepy Holland

Quite a nice stay. Lovely room. Breakfast good. Dinner at the hotel's restaurant was good but I did not appreciate the fact that my bottle of wine wasn't opened at the table and left on the table in an ice bucket. It would also be great if there was coffee on offer in the room.

8/10

Excellent

17 Aug 2013

Verified traveler

Close to the Market Place

Confortable

8/10

Excellent

23 Jun 2013

Kimmovich

Excellent value for money

Spacious and comfortable rooms, and a nice breakfast. Pleasant location near other good hotels

6/10

Pleasant

06 Jun 2013

YokaT

Four star....we think not

Married 45 years ago at the townhall across the street, we would have liked a room facing that way...
However, we booked a standard room and that is exactly what we got: basic bedding, bland furnishings, sparse toiletries, a \"view\" onto some walls at the back of the hotel.
Breakfast, not included in our room rate, offered no great variety, for the price paid.
The outside patio is \"cool\" and uninviting (despite the beautiful weather at the time) , unlike others in the same area of town.
Staff is ok, but not going out of their way to be friendly and welcoming.

8/10

Excellent

11 Mar 2013

Joneseythecat

great stay for a conference

I was there for a conference and it was great. Very clean, very helpful staff, my only reservation was the wifi was very unreliable. Sometimes I got on it and got kicked off in a few minutes, and in the theater it was difficult to tweet or upload because it was looking for a signal. The breakfast was a little expensive too, I'd probably opt out of that next time but its a lovely place to stay.

6/10

Pleasant

30 Nov 2012

Verified traveler

Ok for an overnight stay

I stayed in the hotel for 1 night, The room included:

Twin Beds
TV (with one English channel)
Desk
Hairdryer
Iron (available at request)
Mini bar

What was disappointing was there were no tea or coffee making facilities in the room, and you could hear the noise from outside. The hotel is opposite a clock tower which chimes every 30 mins.

The staff were very friendly and helpful and I cannot fault them at all.

8/10

Excellent

26 Oct 2012

S. L. Hughes

Generally good location, ambience, customer service, hotel and room furbishing. The quality of breakfast was something that I, personally, feel could improve. The croissant was not flaky and buttery, the hot breakfast was dry and overcooked because it was end of service (10AM is end of breakfast). Other than this I would recommend it.

8/10

Excellent

03 Jun 2012

Naka

Good Zeist!

That was Very confortable hotel, easy to park and stay!

10/10

Exceptional

25 Jan 2012

David

Good quality

This hotel offered everything I needed for a short business trip. My room was well-sized, the shower excellent and the breakfast buffet well-stocked. Added benefits were secure, free parking and free WiFi access. I have also stayed at the nearby Oud London hotel, which is of a very similar standard, though I preferred the room and location of Figi. I can't comment on evening meals and a minor quibble would be the lack of an electricity socket by the bed to plug my phone in (though I do realise that not everyone is a slave to the modern age!!).

10/10

Exceptional

02 Nov 2011

patrick

hotel theatre \"figi\" NL

The hotel has great service , staff see to your needs, rooms are spacious, computer desk, pay tv, sofa, bathroom /toilet. Also provide room service. Hotel has also outside cafe, and is situated
close to shops with a wide range of shops.

8/10

Excellent

26 Sep 2011

Liana

Hotel Theater Figi

Nice, modern and clean.
Cons - the beds were a bit too soft.
Didn't understand why reception double checked if I want to have my room cleaned, since the No disturb sign was on?

6/10

Pleasant

24 Aug 2011

Verified traveler

Hotel Theater Figi - Nice, but noisy at weekends

Had a plesent stay until the Saturday night when what can only be described as a herd of animals went through the hotel. This crowd of people went down every corridor screaming and shouting and banging on residents doors at 01:30 in the morning. This lasted at least 30 mins - very surprising that this hotel would let this happen and not apologise to guest the next morning. Zeist however, is beautiful.

8/10

Excellent

17 Aug 2011

Henk

Comfort and quality in central Netherlands urban region

The Figi hotel in Zeist has a long and proud history as a quality family run hotel business going back I believe one hundred years. It underwent a tasteful and thoughful refurbishing in the nineties, and combines its premieses with the Zeist performing arts centre, which has an excellent progam throughout the year. Highly recommended.

Partner

8/10

Excellent

04 Nov 2009

David

Hotel Theater Figi

The hotel was comfortable. The beds were strange. my son and I were traveling and the bed was 2 twin beds pushed together on one large headboard. Which from looking in other rooms as we passed they appeared to be all the same. So we pulled our beds apart for some room. On the weekends the disco was directly below our room so we stayed up till 3:00 AM till the fireworks and music stopped. During the week it was quite. Breakfast was included - we did not find this out for several days and it was very good. I would consider this hotel again for the next trip to Holland.

6/10

Pleasant

20 Jul 2026

Pim

Renoverades när vi var där i rummen ovanför oss och dem började kl 8 på morgonen.

10/10

Exceptional

20 Jul 2026

Mads

clean room, personnel very frindly, and nice hotel

Self

2/10

Poor

18 Jul 2026

Daniel

Unser Aufenthalt im Hotel Theater Figi war insgesamt durchwachsen.

Das Zimmer war geräumig, gepflegt und insgesamt sehr schön. Allerdings war es extrem warm, und Lüften war wegen des starken Abgasgeruchs von draußen kaum möglich.

Die eigentliche Enttäuschung kam beim Frühstück am Abreisetag. Laut Website frühstücken Kinder bis 4 Jahre kostenlos. Unser Sohn ist 2 Jahre alt. Ich habe vor dem Frühstück extra nachgefragt und mir wurde ausdrücklich gesagt, dass es keine Ausnahmen gebe. Daraufhin wurden uns 49,65 € berechnet.

Nachdem ich die entsprechende Information auf der Website gezeigt hatte, war plötzlich von einem „Missverständnis“ die Rede. Eine Rückerstattung sei vor Ort nicht möglich, da das Hotel ausschließlich Kartenzahlung akzeptiert und angeblich keine Rückbuchungen durchführen könne. Man versprach uns, den Betrag in der folgenden Woche zu erstatten.

Drei Wochen später ist bis heute weder Geld eingegangen noch hat sich jemand bei uns gemeldet.

Fehler können passieren. Entscheidend ist aber, wie damit umgegangen wird. Schade, denn das schöne Zimmer hätte eigentlich einen deutlich besseren Gesamteindruck hinterlassen können.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Per-Arne

Ingen reception utan incheckning via terminal. Tråkigt att inte möta personal= opersonligt.

Partner

8/10

Excellent

11 Jul 2026

Andreas

Der digitale Checkin hat nicht wirklich gut funktioniert. Es musste sowohl bei den Gästen vor mir, als auch bei mir assistiert werden. Die gute Mitarbeiterin hätte genauso gut an einer normalen Rezeption stehen können. Mir ist unverständlich warum man an dem Terminal nochmal alle Daten händisch eingeben muss. Das sollte mit der Buchung erledigt sein.
Zimmer und Bad waren groß und sauber!
Ein Kühlschrank und eine Steckdose am Bett mit USB auf jeder Seite sollten heute Standard sein. War leider nicht.
Falls da mal ein Update gemacht wird - auch gleich eine Klimaanlage einbauen 😉
Eine Vorabanfrage zum Parken per Mail wurde erst beantwortet als ich längst ausgecheckt habe. Dazu auch noch unrichtig.
Dennoch ist das Hotel m.E. für Veranstaltungen am Schloss oder den Besuch der Stadt eine gute Wahl und das Preis- Leistungsverhältnis war ok.
Nur bei den zu kaufenden Snacks und Getränken in der Lobby wird mit den Preisen maßlos übertrieben. Über 7€ für ein paar M&Ms - really?
Das betrifft auch die Getränke...
Es ist ja nicht mal ein Mitarbeiter da, der kassiert und den man mitbezahlen müsste. Das geht alles wieder am nächsten Terminal...

Self

10/10

Exceptional

10 Jul 2026

Dean

Niets op aan te merken.

Friends

6/10

Pleasant

08 Jul 2026

Aranzazu

Hotel bien ubicado si viajas en coche. Pero muy caro para lo que pfrece