Name: Ukino Palmeiras Village Family Resort
Address: Quinta Das Palmeiras, Bloco E3 - Iv, -, Alporchinhos, 8400-450, PT

Ukino Palmeiras Village Family Resort

Algarve · Portugal

Quinta Das Palmeiras, Bloco E3 - Iv, -View location

44 reviews shown

4/10

Poor

13 Jul 2026

Toufik

Resort was not as advertised

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Egle

I stayed there for 8 days. The food was disappointing because there was no sense of Portugal. What helped was different Themes every night, so could try some food of different countries. Due to additional restaurants or rooftop bar, before booking it is highly recommended to check the terms, I found out on arrival that I have only 1 Asian restaurant included that I can have a dinner once during my stay and no rooftop bar because my package is \"only all inclusive\". I tried this Asian restaurant one night and the food was really bad, I do not understand how they can call it an Asian restaurant. The snacks bar overall burger, hotdog, sandwich. The hotel entertainment, it was hard to understand what is going on, when and where. Some activities were not well organized and lacking of music during the day by the pools and entertainment in the evenings. The gym in the main block had no air conditioning working, it was +26C or over inside. The disco was a bit of joke, someone was just playing songs on the phone for an hour. The reception did not explain about the hotel and where to find everything and how everything works. There is QR code to scan about the hotel that is useless and info is blur. For 4 start hotel, there was no hair shampoo or conditioner in the bathroom, only a shower gel. The staff was nice apart from check in/out reception. Wifi does not work in the hotel, including tv in the room that was lagging.

Family_with_children

8/10

Excellent

15 Nov 2025

MARGARET

Outstanding cleanliness

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

James

A great family place

Leisure Family

8/10

Excellent

15 May 2024

Shanice

9/10 food variety was great, staff friendly, very clean , well managed, a lot for adults and kids to do. 5 min walk to beach.

Only issue rooms were warm and air con didn’t work.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2024

MARGARET

Wow, amazing hotel

What a great hotel, every aspect was excellent, choice of food marvelous, cleanliness unbelievable! Staff couldn't have done enough for us. Lovely rooms. Could not fault anything.

Partner

6/10

Pleasant

18 Oct 2022

Konstantin

Beaches!! Beaches are the best around the area. I wish I could stay longer, but I couldn't because of mattresses and food. Mattresses are the Nightmare, I came back home with backpain. Food seems made of high quality products, but it is not tasty at all plus it cause heartburn. Maybe something has to be done with chef.

Leisure Family

8/10

Excellent

19 Sep 2022

Shlinda Yalonda

Very nice place

Leisure Family

8/10

Excellent

18 Jul 2020

Verified traveler

The hotel’s facilities were nice and clean and the personnel continually were cleaning the common areas, where it was obligatory (fortunately!) the use of masks. They all were nice, corteous and always willing to help.

To avoid any potential infections, at the restaurant, one can’t serve his own food, this is done by the personnel of the restaurant and the use of masks is, theoretically obligatory, but we did spot a couple of people wearing nothing. For the restaurant, there were shifts but even though, sometimes we had to wait to be able to reduce the amount of people standing in line to get to the buffet. The food served in the buffet was tasty, but unfortunately there is no variety, so all meals are pretty much the same everyday.

The children’s area looked nice, we only passed it by it, because it was not only full, but nobody was observing any distancing upon waiting to use the zipline or the slides.

We had a couple of small issues, which we were not very happy with: in our room we were given a tiny soap bar, which after two days was over, and no replenishment was done at all, we had to use the soap we brought. Also, nobody explains that if you’d like towels for the pool, you need to give a 10euro deposit per towel or that you have to pay a deposit to get the control remote of the tv in the room.

In summary, it was a very good stay and a recommendable place to have vacation even in these crazy times

Leisure Family_with_children

8/10

Excellent

17 Aug 2019

Verified traveler

Hotel and rooms kept immaculately clean. Four pools including for children

Leisure Family

8/10

Excellent

08 Aug 2019

Verified traveler

Close to the beach - huge pools, love the 24-hour food service and nibbles. Overall a great location and resort. Food was excellent.

Leisure Partner

8/10

Excellent

30 Jul 2019

Verified traveler

Quarto silencioso e limpo mas a casa de banho cheirava um bocadinho mal embora como já disse estivesse limpa. Pessoal muito prestável e simpático. Piscinas maravilhosas. Importante salientar que há sopinhas sem sal para bebés muito boas

Leisure Family_with_children

6/10

Pleasant

18 Jul 2019

Verified traveler

Liked - good food and proximity to beach.
Disliked - long queses at reception, key cards had to be constanty revalidated, reception staff unfriendly, hesitant to help, disorganised.

Leisure Family

10/10

Exceptional

06 Jul 2019

Andrew

Top notch

Best place I’ve stayed!

Family

10/10

Exceptional

27 May 2019

Verified traveler

The food was absolutely fantastic and there was a wide variety. Plenty to do on the property for kids. The beach is lovely and secluded, and was fairly quiet. Staff are incredibly helpful and friendly. We had an amazing holiday!

Leisure Family_with_children

10/10

Exceptional

17 May 2019

Verified traveler

Overall very good. Served bottomless wine in buffet restaurant.

Leisure Family_with_children

10/10

Exceptional

06 May 2019

Verified traveler

Great value for money

Were there for a 5-day trip. The facilities like the pools, gym, activities for kids and evening shows etc are very well organised. Nice beaches around 3-5 walk. Excellent service by the staff. Would go there again.

Family

10/10

Exceptional

08 Apr 2019

Verified traveler

Gostei muito do hotel, dos quartos, das refeições inclusive do outro restaurante que esta aberto fora das horas de refeição.
Os animadores são muito simpáticos
Lamento não terem piscina interior

Friends_and_family Family

8/10

Excellent

08 Apr 2019

Verified traveler

Very often food wasn't warm enough, variety of food wasn't to good either

Leisure Family

8/10

Excellent

11 Nov 2018

Brian

Lovely surroundings, well kept. Plenty of places to sit and swim. Food very good, although having to queue when coach parties were brought in didn t go down very well. The different restaurants were not open all week either. The outside dining was an option ,which was lovely. The children’s clubs during the day was a bit hit and miss. On the whole a good holiday.

6/10

Pleasant

29 Oct 2018

Bekah

This was a great holiday spot for our family, especially my 5-year-old boy. He loved the Kid's Club, pool and water slides. It is in a great location with a short walk to amazing beaches. The biggest drawback was the dining selection -- after a few days we were very tired of the same items on the buffet. It would have been nice to have a few more options in the all-inclusive package.

8/10

Excellent

30 Aug 2018

Verified traveler

Nice hotel. Parking cost and one day visit to hjgh

Overall good but the room cleaness could be better. Packs for French and German people more attractive and less expensive

6/10

Pleasant

08 Jun 2018

Verified traveler

Basic room, rude staff cold food with a limited choice

8/10

Excellent

14 Apr 2018

Major

Nice holidays

Enjoyed our family holidays. Nice hotel great location & polite staff.

10/10

Exceptional

11 Apr 2018

James

Great complex for families with kids.

First time ever wrote a review. Having stayed at a number of First Choice Holiday Villages all of which have been great we thought we would try a similar type of Hotel from another chain on our first trip to Portugal. 3 days in and already looking at possibly coming back in July time when the weather is better. Great hotel for families. Only criticism so far is the rain which the Hotel can’t help. Lovely little beach aswell

Family

10/10

Exceptional

04 Aug 2017

Barbara

Five star ⭐️ fantastic !!

Absolutely fantastic... food, kids slides were definitely five star ! As are the star nothing was too much of a problem. Room spotless and modern.

Family

10/10

Exceptional

02 Oct 2016

John

Bright, modern, comfortable, all-inclusive hotel.

We stayed as a party of 3 in two lateral sea view double rooms. Delightfully, there was no charge for under-occupation. Each room was spacious and well equipped with modern furnishings and tv and a sparklingly clean bathroom. The rooms were attentively serviced with cleaning and towel change each day. A wifi connection was available at 15 euro per week. Speed and reliability proved good. Hotel Reception was warm and helpful, with several languages at the command of staff (certainly Portuguese, English, French, German, Dutch and Spanish - maybe others too) . Food was very varied and of extremely high quality. Several restaurants were not available because our stay was not in high season. This mattered little since two very spacious restaurants were in operation together with a pool side bar and snack facilities - overall, offering a 24 hour service. The ground floor breakfast restaurant (Buffet 1) tended to be noisy and humid, but experience in selecting a table largely overcame this. The Buffet 2 restaurant which we always took for evening dinner was a delight. In every food facility and bar, the service and table clearance was very efficient and staff always helpful, polite and friendly. The pools, poolside and lawned areas were maintained to a high standard and kept scrupulously clean. Loungers were comfortable and very numerous, but well spaced..Shade was sometimes a little hard to find. Overall, the say was virtually faultless. Highly recommended.

Family

8/10

Excellent

27 Jul 2015

Sheila

Good hotel 300m from a lovely sandy beach.

Suited to young families, with 2 good sized pools and smaller children's pools. 2 well run restaurants with additional snack bar. Staff are very helpful and are constantly tending to duties. I would recommend if you are looking for sun, sea and relaxation. If you are keen on site-seeing then hire a car or go to a larger town/city.
The hotel has plenty of activities running throughout the day but this is not always well posted so make sure you ask the staff for details.

8/10

Excellent

08 Jul 2015

Verified traveler

Great stay!

Lovely hotel. Very clean restaurants and rooms!! Food was brill something for everyone. Only fault during our stay would be lack of info on arrival. staff were amazing, they did well considering they were waiters/childcare/entertainment all in one day!!

10/10

Exceptional

30 Jun 2015

Tim

Hotel with good facilities and friendly staff

Enjoyable stay with good food, comfortable rooms and entertainment provided in the hotel. You could either relax and unwind in comfortable surroundings or take part in activities provided.

Family

8/10

Excellent

27 Apr 2026

Ana

Ótimo sítio para família

Friends_and_family Family

6/10

Pleasant

07 Oct 2024

Toni

Grundsolide Unterkunft, wenn man AI mag und damit zurechtkommt, dass das Buffet nur um wenige Speisen variiert passt. Negativ zu bemerken habe ich, dass das Hotel nicht wirklich kindgerecht ist. Dass der \"Baby Room\" nicht 24/7 aufhat, sondern 10:30 Uhr öffnet um dann 12:30 Uhr zu schließen ist total am Kind vorbei. Dort gibt es ohnehin keine Betreuung, warum dann nicht den Raum offen lassen. Der Raum ist schmutzig und die Spielsachen rar und kaputt. Auch die Tatsache, dass das Abendessen erst 19:30 Uhr startet ist nicht kindgerecht.

2/10

Poor

31 May 2022

Adriana

Corra !

Nunca vi um hotel tão barulhento. Impossível dormir ! Crianças gritando, portas batendo, adultos gritando pelos corredores de madrugada ! A comida muito ruins , ingredientes de baixa qualidade, pratos péssimos, vinhos que deixam a desejar . Os funcionários eram atenciosos, mas só isso. Nosso quarto ficava no andar 1 , péssimo, na reserva constava que haveria um sofá que também não apareceu !

Partner

8/10

Excellent

24 Feb 2020

Verified traveler

Todo estupendo en general ,no hemos tenido ningún problema ,muy recomendable 😀

Leisure Family

8/10

Excellent

05 Aug 2019

Verified traveler

Les chambres ainsi que les lieux sont extrêmement propre.

Friends_and_family Family_with_children

6/10

Pleasant

27 Jul 2019

Enrique

El establecimiento esta bien, el personal no es muy agradable, en especial la mayoría de los camareros ya que no tenían ni idea de hacer bebidas y encima son bastante bordes.

Leisure Partner

6/10

Pleasant

22 Jul 2019

Verified traveler

Piscines trop froides. Pas de serviettes pendant 2 jours. Personnel très accueillant.

Leisure

4/10

Poor

21 May 2019

Fatima

A não repetir.

Falta de insonorização tremenda, bebidas muito pobres, garagem (paga) sempre aberta, falta de organização.

Partner

10/10

Exceptional

11 May 2019

Verified traveler

Tout est parfait, le personnel sympathique, l’hôtel Magnifique

Friends_and_family Family_with_children

10/10

Exceptional

13 Apr 2019

Piet

Hotel is really great and nice. Everywhere nice staff. The beach is just ca. 5 minutes walk away (with a 3 years old child walk speed 🙈). Really like that place and also the hidden beaches. Can recommend this place

Leisure Family_with_children

2/10

Poor

22 Oct 2018

Sigfrid

Nedtur.

Bestillte oppholdet i god tid (7 mnd) før avreise for å være sikker på å få det hotellet og beliggenheten vi ville ha. Betalte for havutsikt. To dager før avreise fikk jeg telefon om at pga tekniske problemer var vi var flyttet til et hotell 10 km lenger øst. Vi reiste sammen med venner og ville selvfølgelig bo i samme område som de. Etter mye frem eg tilbake fikk vi et hotell ca 1 km ifra. Det lå nede i et søkk og hadde ikke havutsikt og vi opplevde hotellet som mørkt og innestengt. Maten sto heller ikke til forventningene. Ferien ble absolutt ikke som forventet.

Friends

8/10

Excellent

29 Aug 2018

Verified traveler

Ideal para familias

Hotel familiar piscinas infantiles chulas habitaciones amplias. A mejorar los pescados de la plancha del buffet poca variedad y hacerlos al momento

8/10

Excellent

26 Aug 2018

Jaws

Hôtel agréable pour vacance en famille avec enfant

Hôtel sympa avec activités la journée pour petit et grand
Plage à proximité (5 minutes à pied )
Restauration très correct
Personnel présent et reactif
Animation nocturne à améliorer

10/10

Exceptional

19 Jun 2018

Pilar

Ubicación ideal en zona tranquila

Ubicado en una localizacion tranquila fuera del bullicio de la ciudad es un lugar muy recomendado para aquellas personas que quieran pasar una estancia de relax. Puedes hacer vida en el hotel pues cada 30 min hay actividades en una de las piscinas, la otra piscina es para estar relajado separado de la zona de juegos. La playa está a escasos 5 min a pie, Señora da Rocha y Cova Redonda, ambas conectadas por un pasadizo entre las cuevas.
El hotel principalmente está orientado a familias con hijos pero igualmente puedes acudir en pareja como hice yo. Personal educado y atento, habitaciones limpias y amplias, la comida buena aunque no mucha variedad. Existen dos restaurantes estilo buffet y tres más, pero estos tres son de pago con un descuento por ser huésped.
Existen distintos bares y snacks. En ambas piscinas existen un bar donde sirve únicamente bebidas, también hay un snack bar pero donde sirven comida 24h pero debes consumirla dentro no puedes llevarla a las tumbonas. Existe una discoteca-teatro y todas las noches hay actuaciones. Las actividades que se realizan son para pequeños y mayores: aquagym, crosfit, waterpolo, volleyball, dance, zumba...

Partner