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Sure Hotel by Best Western Tours Sud

Tours · France

2, mail de la PapoterieView location

8.8/10Excellent319 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location7.0/107.0
Neighborhood7.6/107.6
Quality2.0/102.0
Value4.0/104.0
Amenities8.6/108.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sure Hotel by Best Western Tours Sud

The hotel is located outside the city of Tours, 13 km from the golf course and the Gloriette de Touraine. The rooms are bright and well equipped and the decor of the hotel is with bright colors and florals patterns.

The property is located 3 km from the A10 motorway, and the castle of Villandry is 19 km. The vineyards of the Loire Valley are within 30 km.

Read more about this hotelShow less

With a stay at Sure Hotel by Best Western Tours Sud in Chambray-les-Tours, you'll be steps from Chateaux de la Loire and a 2-minute drive from Tours Kart Indoor.

This hotel is 1 mi (1.7 km) from Youpimom Amusement Center and 2 mi (3.3 km) from Zone Commerciale de la Vrillonnerie. Make yourself at home in one of the 50 guestrooms. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers.

Conveniences include complimentary weekday newspapers, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a computer station, complimentary newspapers in the lobby, and a safe deposit box at the front desk. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Thursday: 7:00 AM - 9:00 PM
    • Saturday - Sunday: 7:00 AM - noon
    • Saturday - Sunday: 4:30 PM - 8:30 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are 7 AM to noon and 4:30-8:30 PM on bank holidays.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Chateaux de la Loire 0.1 km / 0.1 mi
Tours Kart Indoor 1.3 km / 0.8 mi
Youpimom Amusement Center 1.5 km / 0.9 mi
Zone Commerciale de la Vrillonnerie 2.8 km / 1.8 mi
Pole Sante Leonard de Vinci 4.2 km / 2.6 mi
Rousseau Frères 5.3 km / 3.3 mi
Stade de la Vallee du Cher 6.5 km / 4 mi
Deux-Lions 6.5 km / 4.1 mi
Parc des Expositions de Tours 7 km / 4.4 mi
Prébendes d'Oé Garden 8.6 km / 5.4 mi
Vinci International Convention Centre 8.7 km / 5.4 mi
Palais de Justice 9.1 km / 5.6 mi
Clocheville Hospital 9.6 km / 6 mi
Domaine de Candé 9.7 km / 6 mi
Musée St-Martin 9.9 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
Show 12 more facilities & services
  • Wi-fi
  • Smoke detector
  • Garden
  • Terrace
  • Newspapers
  • Bar
  • Restaurant: 1
  • Breakfast room
  • Green Key (FEE)
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-2

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 7 m²DBL.OM-1
    DOUBLE COMFORTPhoto unavailable7 photos

    Sure Hotel by Best Western Tours Sud

    DOUBLE COMFORT

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORT • 1 Bedroom • 7 m²TPL.OM
    TRIPLE COMFORTPhoto unavailable6 photos

    Sure Hotel by Best Western Tours Sud

    TRIPLE COMFORT

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 7 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable5 photos

    Sure Hotel by Best Western Tours Sud

    FAMILY ROOM CONNECTING ROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 7 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable6 photos

    Sure Hotel by Best Western Tours Sud

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING BED NON SMOKINGFAMILY ROOM • KING BED NON SMOKINGFAM.KG-NM

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    FAMILY ROOM KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 7 m²TWN.OM
    TWIN COMFORTPhoto unavailable6 photos

    Sure Hotel by Best Western Tours Sud

    TWIN COMFORT

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Sure Hotel by Best Western Tours Sud

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sure Hotel by Best Western Tours Sud

8.8
Excellent
319 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
7.0 /10
Neighborhood
7.6 /10
Quality
2.0 /10
Value
4.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Christopher John
Excellent stay - the staff were very friendly and helpful - perfect place to stay on our stop off to Bordeaux
10/10
Exceptional
27 Dec 2025
Jean-Claude
Spotless room, 24/7 reception and very good value for money
10/10
Exceptional
28 Sep 2024
Ari
Nice little place with very friendly staff. Had an amazing steak for dinner:))
Leisure Pet
8/10
Excellent
09 Sep 2024
Sharon

First visit to Chambray les Tours

Good Location just off motorway. Food good dinner and breakfast. Plenty of parking. Comfy bed and nice hot shower.
Partner
8/10
Excellent
05 Sep 2024
Jane
Nice hotel ok breakfast. Lovely shower and very comfortable bed. Good size room. Parking good.
Leisure Partner
8/10
Excellent
29 Jul 2024
Pam

A good bed while passing through Tours

This hotel looks questionable and generic from the outside--it even lacks a sign with its proper name. However, the interior was nicer (though room was small, and the hall and room had a strong chemical odor of cleaning solution).

The bed was comfortable, and it had air conditioning. The restaurant food was very good but the service was very slow at dinner.

The nicest part was a patio and lovely large garden on the back side of the lobby. The hotel was also pet friendly (with a dog fee).
Partner
8/10
Excellent
10 Jun 2023
Jean
A peaceful overnight stop. Good restaurant and pleasant garden.
Leisure Partner
10/10
Exceptional
01 Jun 2023
Hannah
The hotel is easy to find and surrounded by greenery. It is obviously well used but clean and has all the facilities needed for an overnight stop. The food is of a good standard, the wine excellent.
Leisure Partner
8/10
Excellent
06 Jan 2023
Frank

Good place to stay and staff great.

One let down is tea/coffee making facilities not available in room.
Self
10/10
Exceptional
12 Aug 2022
elisabeth scheiner
Very nice Hotel located in a quiet suburban location near Tours -within a short distance to many points of interests in the area.
Lovely garden; great breakfast . Friendly staff. Good value. Highly recommend.
Self
8/10
Excellent
23 Sep 2021
Edith
Have stayed several times on our trips to Southwest France. We're always very happy with the location of this hotel but we're quite disappointed with the dinner this time
Partner
8/10
Excellent
14 Jul 2020
Verified traveler
Clean, quiet and comfortable
Friends_and_family Family
8/10
Excellent
12 Oct 2019
Andrea

good and honest service

Stay was good overall. Food at the hotel good as well.
Breakfast complete and good price.
We had only two small issues. At conditioning was not working well.
One of the days the cleaning At the room was not complete. Seems that they started and interrupted for some reason and never finished. They cleaned the bathroom but not made the beds.
Partner
10/10
Exceptional
26 Aug 2019
Nicola

Great choice for the area

Great customer service - seamless check in on arrival after a long drive, and very welcoming staff. The room was as-expected and comfortable, and the bar area and garden were lovely. Highly recommended.
Self
10/10
Exceptional
18 Jun 2019
C

Good stay

Stayed for one night and we were pleasantly surprised to find tea and coffee making facilities in the room, unusual in a budget hotel. Thank you
Partner
8/10
Excellent
05 Jun 2019
Verified traveler
Although it is called a Garden Hotel, there is no real garden. We enquired at reception about walking locally through the forest at the back of the hotel. There was no information or map so we set off and found footpaths ourselves through the wooded suburb.
Leisure Partner
8/10
Excellent
31 May 2019
sharon

Clean, comfortable and convenient

Clean comfortable and Convenient stop over on way through to Spain with our dog
Partner
10/10
Exceptional
28 Apr 2019
John

Great stay

Great stay for our one night there. Concierge was very friendly and accommodating. Room was clean and perfect for our overnight stay. Would recommend again.
Partner
8/10
Excellent
08 Apr 2019
Verified traveler

Simple but good

My goto place when visiting on business. Simple but good
8/10
Excellent
23 Sep 2018
Edith

great forange travelling with pet dog

great hotel for overnight stay travelling from UK to South West France or Spain. Also great when travelling with a dog as hotel backs onto a lovely wood, lovely long walk after spending the whole day in the car. Restaurant in the hotel serveshown gorgeous food
Partner
10/10
Exceptional
19 Sep 2018
Paul
The hotel was chosen because we had a early flight the following morning but wanted to see more of Barcelona before we left. This property was a good compromise.The accommodation was great with a balcony. One of the larger rooms we have had on the trip which gave us plenty of room to repack our siutcases for the trip home. The hotel appears to have been renovated and the facilities including the pool & gym were modern and in top condition. The only slight downside was that the beds were very firm something we are not used too. The staff at reception were very helpful and arranged a taxi for us for 6:10 am and rang us at 5:50 am to ensure we were up. With a train station a short walk from the hotel it is a good choice of location. We would stay here again
Partner
8/10
Excellent
23 Aug 2018
John

Nice clean hotel

We had an evening meal and breakfast both very good
8/10
Excellent
13 Aug 2018
Michael

All good

Breakfast was more than adequate. Slept well.
Partner
10/10
Exceptional
12 Aug 2018
David

Just what we needed

Just the job for an overnight stay heading to south of France. Rooms a bit small but very clean and well maintained. Effective air conditioning was very welcome during August's heatwave.
Family
10/10
Exceptional
07 Aug 2018
Verified traveler

Great value.

Decent, clean - and colourful! - room for the money and friendly service. Big bonus was the restaurant which served an excellent evening meal. Highly suitable as an overnight stopover.
Partner
8/10
Excellent
23 Nov 2017
Nancy

Small but nice

The room was small. Everything worked fine. We had no problems. The people were friendly enough. The only thing that I really didn't like was that there was no shower curtian or door. Water was all over the floor after taking showers.
Partner
8/10
Excellent
23 Sep 2015
Susan

Stop over

The staff at this hotel were lovely, and it was very clean. Great stop over on our way south.
Partner
10/10
Exceptional
24 Aug 2015
Peter

Modern and tasteful.

The staff were first class they could not have been more helpful.
The hotel was extremely clean and tidy. The room was comfortable and functional. We sat in the garden and had a glass of wine before having a very good evening meal. If required the supermarket is just 3 minutes away.
If you are ever in the area this is the place to stay.
10/10
Exceptional
02 Sep 2014
Verified traveler

Perfect stopover

Great stopover on the drive South. Friendly and helpful staff and perfect for those travelling with dogs.
10/10
Exceptional
25 Aug 2014
Mick

Great hotel for travel stopover.

A really lovely hotel for the price. Very clean and bright. Staff very friendly.
8/10
Excellent
08 Aug 2014
peter

Very convenient in nice location

Warm welcome from staff with plenty of useful information. The hotel easily lived up to its 3 stars with a nice convenient bar and restaurant where we had a good inexpensive dinner and a lovely breakfast. The location was in a very pleasant suburb of Tours and ideal for a stopover for journeys further South. Heartily recommended!
4/10
Poor
15 Jul 2013
Verified traveler
Helpful staff
6/10
Pleasant
05 Jun 2013
Brandon

Decent suburban hotel

Visitors should bear in mind that this hotel is in the suburbs of Tours. I would highly advise having a car. It is next to a market which is convenient but otherwise there isn't much going on in the neighborhood. The staff was very friendly and helpful.
8/10
Excellent
07 Aug 2012
G&G

Quiet, comfortable, with basic needs nearby

The bed was comfortable and the shower was good. Nice upper middle class neighbourhood, and for my run in the morning I could start out with almost the whole first km in a strip of forest which sure beats running on the road. Only ever one staff member on when we were there but they were very pleasant and helpful. Bit of a distance from the town centre but convenient to motorways
2/10
Poor
24 Jul 2012
Verified traveler

disappointed

this is the worst hotel I have ever stayed, should not be a 3 star at all
4/10
Poor
13 Jun 2012
Nickname19

Should be a little less expensive for what you get.

Typical European-sized room (smaller), but no A/C, shower curtain, or bars of soap. Breakfast was ok, but not worth the 8 Euros. It is in a quieter area of town, but there was audible traffic outside for most of the night (we had our window open to cool down the room).
8/10
Excellent
23 Jul 2026
Kevin
Hôtel récent. Bon rapport qualité prix. Bornes de recharge pour véhicule électrique. En revanche odeur d’humidité très désagréable dans la chambre…Pas de charme particulier pour cet hôtel mais pratique pour une soirée étape.
10/10
Exceptional
22 Jul 2026
VINCENT
chambre petite mais suffisamment équipé pour un séjour affaire de 2 nuits. literie confortable, grande smart tv avec cast possible. Petit déjeuner bien complet et diversifié.
Business Self
8/10
Excellent
15 Jul 2026
Sara
De badkamer is redelijk klein maar verder niets aan te merken. Het venster kan verduisterd worden met een rolluik, wat de zon buiten houdt in de zomer.
Self
10/10
Exceptional
02 Jul 2026
guillaume
Tres sympa. Personnel estsouriant et serviable. Parfait
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Jean Noël
Hôtel très bien tenu avec un personnel extrêmement compétent et professionnel.
Chambres propres , grandes, climatisées.
Repas et petit déjeuner copieux et excellent.
Je recommande cet établissement en toute confiance.
Self
10/10
Exceptional
07 Jun 2026
alain
Très bien situé. Personnel serviable, chambre propre literie très bonne, environnement calme. Petit déjeuner très correct. A recommander
Partner
10/10
Exceptional
02 May 2026
Sylvie
Hôtel très sympa tranquille avec personnel aux petits soins pour leurs clients. Je recommande vivement cet hôtel
Self
10/10
Exceptional
02 May 2026
REGIS
Très bien, confortable, facile d accès
Self
10/10
Exceptional
15 Apr 2026
Jodie
J’ai adoré! Je recommande!
Partner
10/10
Exceptional
11 Apr 2026
Fabienne
Ce n'est pas la 1ére fois que nous réservons dans cet hôtel. Il est vraiment très bien. Dommage que le restaurant n'est pas été ouvert!
Le petit déjeuner est très complet et très bon.
Une petite remarque toutefois: la machine à presser les oranges devrait être contrôlée pendant le petit déjeuner. Elle n'était pas vidée, donc le jus ne s'écoulait pas et l'emplacement autour était trempé !!! Très désagréable.
Partner
10/10
Exceptional
15 Mar 2026
Pierre
Petit déjeuner copieux et personnel très agréable
10/10
Exceptional
11 Mar 2026
Philippe
RAS
Business
8/10
Excellent
24 Feb 2026
Joachim
Personnel accueillant serviables
Business
10/10
Exceptional
19 Feb 2026
PANASONIC
>RAS
Business
10/10
Exceptional
03 Dec 2025
Rodrigue
Jeune équipe dynamique avec le sourire.
J’ai beaucoup apprécié l’offre restauration ainsi que le petit déjeuner avec du fait maison : yaourts, riz au lait et enfin une salade de fruits qui ne sort pas d’une boîte de conserve.
Merci encore pour votre accueil.
Business
10/10
Exceptional
03 Dec 2025
Cécile
Mon séjour à été plus que top, l'équipe souriante et très serviable, l'hôtel beau propre et entretenue! C'est sur je regarderai dans cette chaîne si je dois faire de nouveau appel à un hôtel.
Self
10/10
Exceptional
26 Nov 2025
Mickael
Personnel très agréable. Belles prestations.
Business
10/10
Exceptional
26 Oct 2025
Pascal

Très bon hotel

Bonjour,
Depuis que l’hôtel a été refait, il est vraiment très bien, en plus le grand lit est très confortable et l'accueil très chaleureux . Merci
Friends_and_family Friends
8/10
Excellent
19 Oct 2025
Corentin
Petit déjeuner assez cher 14€ par personne pour un menu très simple que l’on retrouve dans tous les hôtels.
Partner
10/10
Exceptional
02 Oct 2025
damien
Chambre confortable, bien équipé, silencieuse, bon matela, accueil agréable et efficace, petit déjeuner à la hauteur. très bien !
Business
10/10
Exceptional
20 Aug 2025
Keiran

Super clean renovated friendly hotel - with pets

Great location, close to the motorway yet quiet- travelled with our two dogs and the wooded area adjacent to the hotel was perfect.

Room 145 recently renovated like much of the hotel, spotlessly clean

Staff super friendly and the whole team a credit to the hotel


Would not hesitate to stay again 👍
Partner
10/10
Exceptional
19 Aug 2025
Yahui
Super
10/10
Exceptional
08 Aug 2025
José Manuel
Hébergement très satisfaisant.
10/10
Exceptional
02 Aug 2025
AMI R et M Nicolas

Excellent établissement

J’ai passé un excellent moment dans cet établissement, et je tiens particulièrement à souligner la qualité exceptionnelle du service au restaurant. Les deux serveurs en salle ont été rapides, efficaces, discrets et d’un professionnalisme remarquable. Leur sens de l’organisation et leur attention aux moindres détails ont vraiment fait la différence. C’est rare de voir un service aussi fluide et maîtrisé !

L’accueil à la réception a été tout aussi irréprochable. Que ce soit le soir à mon arrivée ou le matin au moment du départ, chaque personne rencontrée a fait preuve d’un accueil chaleureux, professionnel et attentif. On sent une vraie culture du service et un plaisir à bien recevoir les clients.

Un grand bravo à toute l’équipe – je reviendrai avec plaisir et je recommanderai l’endroit autour de moi !
Business
10/10
Exceptional
18 Jun 2025
Patrick
Bien
Business
10/10
Exceptional
12 Jun 2025
Patrick
Très bien
Partner
10/10
Exceptional
03 Jun 2025
DIDIER
Parfait
Leisure Partner
8/10
Excellent
18 May 2025
Michèle

Bon choix pour un week-end.

Hôtel récent, très propre et très calme.
Accueil très cordial, surtout au restaurant.
Friends_and_family Family
8/10
Excellent
05 Dec 2024
Verified traveler

Je recommande

Hôtel bien équipé et parfait
Business
8/10
Excellent
26 Oct 2024
Peter
Værelset var lille men pænt og rent. Vi ankom sent personale meget hjælpsomt med at finde spisested. Nemt at komme til
Fra motorvejen med parkering lige ved døren. Ok morgenmad. Alt i alt godt til prisen
Partner
10/10
Exceptional
25 Oct 2024
bruno
Toujours aussi bien
Business
10/10
Exceptional
09 Oct 2024
bruno
Très bien très propre accueil parfait
Business
4/10
Poor
04 Oct 2024
Laurent
Isolation phonique déplorable.
Business
8/10
Excellent
19 Aug 2024
turqui
Bon hôtel, bon rapport qualité prix. Personnel accueillant. Calme. Chambre propre. Possibilité de dîner. Repas plus que satisfaisant.
Leisure Partner
8/10
Excellent
17 Aug 2024
Thomas
Bonne première expérience pour une nuit en famille avec notre fille de 4 ans, elle a était plus que ravie.
Hôtel vraiment très jolie, calme et confortable.
Nous avons très bien dormi et pourtant nous étions juste à côté de la porte d'entrée.
Friends_and_family Family
10/10
Exceptional
15 Aug 2024
Serge

Bel hôtel à recommander

Belle expérience dans cet hôtel accueillant.
Jardin agréable, restaurant simple et correct.
Chambre bien décorée.
Partner
8/10
Excellent
12 Aug 2024
Philippe

Hôtel calme et agréable

J’aurais aimé que sur le mail retour de réservation il y ait un lien pour gagner notre hôtel via GPS.
Partner
6/10
Pleasant
08 Aug 2024
PASCAL

DECEPTION

Bonjour, Pour commençer la dame de l'acceuil prenait son repas avec ses collégues le soir, lors de sa venue à l'accueil elle en avait encore plein la bouche, cela à demandé un petit instant avant d'échanger entre nous. J'avais l'impression d'étre dans un refuge pour chiens, ils y en avait de partout. Le sol des couloirs sont avec de la moquette, alors l'ygienne avec les animaux et c'est l'été.
Je plein ceux qui sont allergique aux animaux. Une fois dans la chambre nous entendions un chien qui pleuré dans la chambre voisine, j'ai rendu compte à l'accueil pour faire le nécessaire.
Le drap de dessous dans le lit est juste posé sur le matelas, dommage nous sommes obligés de faire aussi notre lit.
Nous sommes trés déçu de votre hotel. Nous avons des amis qui habite à 2 km, je pensais revenir souvent les voirs et loger chez vous.
Désolé pour vous, c'est une critique pour votre amélioration. Cdlt
Partner
10/10
Exceptional
30 Jul 2024
Pierre

Tres satisfait

Accueil super, chambre correspondant aux descriptifs , services annexes repas... aucun problème
Partner
6/10
Pleasant
27 Jul 2024
Monica

Bien

El hotel esta bien. Desayuno bastante flojo pero bien.
Teniamos una luz de baño que no funcionaba cuando entramos en l habitacion, no se veia muy bien sin ella, y dijeron que nos la arreglarian pero nos hemos ido y no lo han arreglado.
Camas comodas
8/10
Excellent
24 Jul 2024
Jörg
Sehr freundliches und hilfsbereites Personal. Gute Unterkunft für Radreisende.
Leisure Family
4/10
Poor
05 Jun 2024
Carlo
All'arrivo in struttura non era presente nessuno alla reception.Ho dovuto cercare per 10 minuti qualcuno che consegnasse la chiave.
Per la colazione del secondo giorno mi è stato proposto di farla in camera indicando cosa volessi e non al buffet come avevo pagato in quanto c'erano pochi clienti:inqualificabile!
La colazione comunque era scarsa e con prodotti scadenti.La camera piccola e minimal.Personale gentile ma non qualificato.
Manca un direttore che sovraintenda le cose.
Hotel frequentato da gite in pulmann.Valido solo come punto di appoggio.
Non sono stato per niente soddisfatto.
Leisure Family
10/10
Exceptional
13 May 2024
isabelle
Personnel souriant et efficace
Chambre spacieuse et Propre
Lit très confortable
J'ai bien dormi dans le calme.
Je recommande
Isabelle
Leisure Self
10/10
Exceptional
20 Apr 2024
Lionel
Hôtel agréable calme et du personnel très sympathique
Partner
10/10
Exceptional
07 Apr 2024
Rodrigo

Great cozy hotel with great service

Great cozy hotel with great service
Friends_and_family Family
4/10
Poor
01 Mar 2024
Ewa

Mögellukt

Trasig lampa i badrummet
Mögellukt på hela hotellet!
Partner
6/10
Pleasant
07 Dec 2023
Arnaud

Déçu

Accueil pas terrible . On nous impose la chambre handicapé . En nous disant froidement de toute façon pas le choix . Si je n avais pas payé en avance je aurai eu le choix et change d Hotel . Non pas que la chambre ne me convenait pas mais il y a façon de le dire et d amabilité.
De plus pub mensongère . Il n y a pas de jus d orange pressée. Ça fait très chère le petit déjeuner vu ce qu il y a . C est pas digne d un 3 étoiles .
Business
10/10
Exceptional
15 Nov 2023
bruno
Après 2 ans d’absence toujours aussi bien
Business
10/10
Exceptional
31 Aug 2023
Verified traveler

Agréable étape estivale

Étape sympathique sur la route retour des vacances. Accueil chaleureux et chambre agréable.
Partner
8/10
Excellent
27 Aug 2023
Bernard

Agréable

Hotel calme et agréable.
Personnel à l'écoute
Chambre suffisamment grande, literie confortable, télévision grand format.
Partner
10/10
Exceptional
23 Aug 2023
Pierre
Tres bien bon service de toute Part
10/10
Exceptional
09 Jul 2023
Céline
Nous avons passé une nuit dans l’hôtel. Très bon accueil et confort de chambre au rendez-vous.
Partner
8/10
Excellent
30 May 2023
Fabrice

WEEK-END EN FAMILLE

Hôtel agréable dans un site calme. prestations correctes et accueil professionnel.
le seul point négatif est le manque d’insonorisation entre les salles de bain. on a l’impression que le voisin prend sa douche dans votre chambre. c’est vraiment dommage car tout le reste est parfait.
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Partner
8/10
Excellent
02 May 2023
Aurelie
Hôtel agréable ,propre, personnels accueillants.
Friends_and_family Family
10/10
Exceptional
26 Jan 2023
Hadj

Excellent accueil et très propre, spacieux .

Superbe à recommander.
Business
8/10
Excellent
09 Jan 2023
Patrick
Accueil standard très sympathique
Chambre très bien et bien placée sur l’arrière de l’hôtel vue sur le bois
Buffet Petit déjeuner classique , dommage que la salade de fruits ne soit pas maison
Business
8/10
Excellent
20 Sep 2022
SLOBODAN

Très bien

Très bon séjour
Partner
10/10
Exceptional
16 Aug 2022
Alexandre

Deux nuits...

Deux nuits super accueil, très bon restaurant avec des prix raisonnables... Des employés super sympa , chambre propre comme sur les photos , le seul bémol une fois la réservation faite ont nous a appelé pour nous stipulé que la chambre ne possédé pas de clim .... ( En panne) ça était deux nuit compliqué avec la chaleur malgres le matelas confortable c'est dommage.
Partner
6/10
Pleasant
17 Jul 2022
Hervé

Bof

Bof pour le prix
Partner
6/10
Pleasant
15 Jul 2022
Hervé

Correct s'il s'agissait d'un 2 étoiles

Accueil aimable mais l'interruption une seconde d'un appel en cours par la réceptionniste aurait été appréciée. Chambres calmes, propres, mais étriquées. Salle de bains minimalist, y compris pour le linge fourni. Petit déjeuner convenable, sans plus. Personnel agréable et diligent. Comment cet hôtel peut-il être classé en 3 étoiles ?
Partner
8/10
Excellent
17 Feb 2022
Jarno
La petite bouteille d'eau dans la chambre manque cruellement. Ou alors une bouilloire avec the ou cafe pour compenser dans la démarche eco responsable de ne pas utiliser de plastique avec la bouteille d'eau.

14€ la poke bawl pour un peu de riz et quelques crudités c'est carrément du foutage de gueule.
9€ l'assiette de charcuterie qui en vaut 6 c'est du vol egalement
Business
10/10
Exceptional
23 Oct 2021
Verified traveler
Personnel très agréable, petit déjeuner copieux, excellent rapport qualité prix.
Business
6/10
Pleasant
03 Oct 2021
L.M.van
Matig voor 3 ster hotel .
Leisure Partner
10/10
Exceptional
19 Sep 2021
jean marc
accueil et service au top
bonne qualité des équyipements
Friends_and_family Family

Location & surroundings

Sure Hotel by Best Western Tours Sud
2, mail de la Papoterie, Chambray-les-tours, France

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Sure Hotel by Best Western Tours Sud

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