Name: Mercure Livingston
Address: Almondview - Livingston, Livingston, EH54 6QB, GB

8/10

Excellent

21 Jul 2026

Aba

Everything you need provided in a friendly atmosphere

4/10

Poor

20 Jul 2026

Roger M

We have stayed in Soviet era hotels in eastern Europe and this hotel would not look out of place beside them. It must be the worst hotel we have experienced in the UK. Our room was shabby with drawers that wouldn't close and worn furniture. We had booked (and paid) for two nights but we left after the first night and, however desperate, we would not return.

Partner

10/10

Exceptional

18 Jul 2026

Mhairi

As they say, you get what you pay for. We wanted a reasonably cheap hotel on the outskirts of Edinburgh.
On arrival, a decent sized, well lit car park. Check in was quick and easy. Carpets throughout the building could certainly do with an upgrade as they were well worn very thread bare in areas.
Bedroom - Lovely spacious room, with large bed and hot drink facilities. Thick curtains to keep the light out, well needed after a long day!
Housekeeping knocked on at 09.30.
All staff we spoke to were polite, check-in/out, housekeeping.
Overall we had a pleasant stay.

Dis not use the restaurant so could not comment on this.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Nathan

Serene property. Really appreciated opening the windows the whole way, and we never even got a bug in the room after leaving it open the whole night! So so nice, and extraordinary staff

Partner

6/10

Pleasant

16 Jul 2026

Andre

Convenient location and polite staff. Beds were ridiculously firm. Lots of parking and good running paths near by.

Family_with_children

8/10

Excellent

13 Jul 2026

Susan

The hotel is quite dated but the staff more than make up for this. Never stayed in a hotel with such pleasant, helpful and friendly staff. From the receptionist, the guy behind the bar, the breakfast staff to the cheerful and very helpful cleaners.
Nothing was too much trouble.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Ryan

The hotel was clean and tidy. The staff was helpful. There were three beds in the room which was helpful for our group. We were not in the hotel long and left early. But everything seemed great.

Family_with_children

6/10

Pleasant

11 Jul 2026

Craig

Clean and ok staff but a little tired!

Friends_and_family Family

4/10

Poor

11 Jul 2026

Caroline

Stay was ok but hotel is very dated and needs alot of work done. Bathroom shower leaked and sink, hot room and a window that only opens partially

6/10

Pleasant

05 Jul 2026

Margaret

Fine for one night stay. Can’t comment on breakfast as away early for flight. Handy for airport as no more than 20 mins.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

David

Convenient location.
Excellent breakfast.
Room had a damp smell

Self

8/10

Excellent

28 Jun 2026

Sreekanth

Clean and tidy. Worth the money :-)

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Janice

Ok ,a bit tired ,roof in room had cobwebs all over , but good shower,and bed ,seem to run out of things,ie,no milk for room and 1 bottle of sauce for whole resturaunt ,but staff really acomadaton.

Partner

8/10

Excellent

25 Jun 2026

Clare

Staff were pleasant. The hotel was clean but old fashioned .

Family

4/10

Poor

24 Jun 2026

Gary Boulter

Poorly maintained in need of a refit - rooms need checking before rooms re-let.

Self

8/10

Excellent

22 Jun 2026

Rita

Nice room, great staff, breakfast was great.

Self

10/10

Exceptional

21 Jun 2026

Nigel

From check in to leaving we couldn’t find fault with anything. Rooms met our family needs.services excellent staff were friendly and courteous in particular Olivia who was super. her manner and patience with our requests fit our Autustic grandson as well as her professionalism and service deliver was excellent. Also Rebecca on reception who’s professional friendly manner is a credit to the hotel ,One niggle would be good prices bursted
.. in particular for fish& chips looked like child portion… also if making a Weston mess. Pl

Which and price given there was a teeny slither of merengue that’s us the main element !

Family_with_children

2/10

Poor

17 Jun 2026

Mohammed Zakir

The hotel room had a bad smell so I changed room was downgraded because they did not have another room Privilege Room available and I could not eat the breakfast because of how poor and badly maintained the breakfast area was. I will not be staying here again

Self

4/10

Poor

16 Jun 2026

Nicole

This property is really run down, base boards are warped counter is chipping, it’s very much a 3 star or less and did in a pinch as it’s very close to the airport. We only stayed one night. Someone had clearly thrown up in our room previous and the carpet was still semi wet and stunk. The buffet breakfast is not worth the price at all don’t waste your time. The staff were absolutely lovely and the only redeeming quality for the place.

Family

6/10

Pleasant

12 Jun 2026

Andrew

Front desk staff were helpful and prompt. Restaurant staff definitely lacking knowledge and experience, friendly though, just lacking.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

jiji

Friendly staff.
Comfy bed.
Good breakfast.
Needs modernisation with furnitures, squeaky floors.

Self

10/10

Exceptional

08 Jun 2026

adrianna

Hotel has a charming 70s feel. Staff are very friendly and helpful. Onsite parking is great. Bed is comfortable and the shower has good pressure. Really can’t complain and would happily stay here again.

Partner

8/10

Excellent

08 Jun 2026

Dara

Basic room, staff really lovely, breakfast really good, good beds, would prefer a proper shower rather than mixer taps shower but still a great hotel stay, value for money.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Steven

The staff was nice & our room was clean, but there was no WIFI in our room. Hotel was a bit dated.

8/10

Excellent

04 Jun 2026

Kirstie

Room was basic but did the job for an overnight stay.
Bath lovely and quick to fill up, shower great.
Buffet breakfast was tasty.
Pleasant staff.

Partner

6/10

Pleasant

03 Jun 2026

Jaesin

This hotel was just okay, in my opinion. The room was very outdated, with old carpet and the shower valve was broken or something because the water came half out the shower and half out the bath spout.

The breakfast was great and the location to shopping outlets was also nice. The beds were comfortable enough. I would stay here again, but if you are looking for modern or nice looking this hotel doesn’t impress.

Family

6/10

Pleasant

28 May 2026

Steven

Perfect for what I needed but a bit tired. I was unlucky to have the room next to the reception (which meant I heard people coming and going till late and early in the morning), the room also faced the busy road which was a bit noisy. All that said the room was clean and acceptable.

Self

4/10

Poor

27 May 2026

James

Stayed for 1 night with family, hotel is really dated and in need of modernisation

Friends_and_family Friends

8/10

Excellent

27 May 2026

Rita

Room was clean. Staff great. The purchased breakfast was good.

Self

8/10

Excellent

27 May 2026

Ana

Receptionist was very helpful with lots of information.
Room spacious, with a view of the park.
Excellent breakfast although on the second day there were far too many guests and the coffee machine decided to malfunction.
Not far from station to go into Edinburgh centre but car is needed.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Carine

The hotel is older but it had a nice layout. I wish the bathrooms didn’t have the half glass door, which is weird. We were only there over night to catch our plane in the early morning, so we didn’t get to try the breakfast since we left at 6:30 am, but my husband pointed out that there were dart boards and a bar. This would have been awesome for us had we stayed longer.

Family_with_children

8/10

Excellent

25 May 2026

Gary

We stayed over before an early morning flight from Edinburgh.

The hotel is budget and a bit tired, could do with a refurb. The beds were very hard. I felt sorry for people below as the floors are very creaky.

Staff were pleasant and helpful.

Shopping centre and restaurants are about 10 min walk away.

Would it stay again... for ease to airport yes, for a leisurely stay, No.

Partner

8/10

Excellent

23 May 2026

Bernadette

It was a pitty about the poor maintenance

Friends

6/10

Pleasant

19 May 2026

Carl

Rooms are a little dated and looking tired. Bed was comfortable and did the job.

2/10

Poor

17 May 2026

David

Just stayed at the hotel, arrived at 6 to check in, went to room, not cleaned, bedding/towels and bins all there from last people who stayed there, went back to report issue, young lad didn’t even apologies, felt like I inconvenience him with issue, never complain but had to speak to duty manager, she was apologetic, found another room, was basic than one I paid for, gave free drink and breakfast as apology.

Self

8/10

Excellent

16 May 2026

lesley

Only had one night stay but everything was good. Nice and clean and a lovely comfortable lounge area with a bar. Didn’t have breakfast so can’t comment. One thing I would say the staff should stipulate on arrival is to register your car for the parking. It was late when we got there and got chatting booking in but forgot to do that. Remembered it when we checked out but they cannot do anything about it. We will probably receive a letter for a £100 fine but phone them and they will deal with it. Feel this could have been avoided

Partner

8/10

Excellent

15 May 2026

Jed

Pretty good for the price

Self

8/10

Excellent

14 May 2026

Manu

A little dated and could do with some improvements taps didn’t work very well and bathroom fan was very noisy but overall clean hotel and great staff. Conveniently located with Livingston Outlets, retail park right next door.

Self

10/10

Exceptional

12 May 2026

Vanessa

Check in was quick and they were super friendly.

Partner

10/10

Exceptional

11 May 2026

Catherine

This hotel is our go to when visiting family in the Central belt and never disappoints. The staff team couldn’t be more friendly and we always enjoy a plentiful breakfast.

Partner

8/10

Excellent

11 May 2026

Stephanie

Convenient and lots of parking

Self

8/10

Excellent

08 May 2026

Julie

Staff were very helpful and welcoming

Family

2/10

Poor

08 May 2026

Bob

While the checking staff were great, the restaurant staff were the most inattentive I have seen for years

10/10

Exceptional

06 May 2026

Kathy

The staff was extremely helpful. They were so nice in helping us with questions!

Partner

10/10

Exceptional

04 May 2026

Karen

Reception staff were exceptional

Friends

8/10

Excellent

03 May 2026

Brett

The breakfast was good. It was nice to have the option of eating dinner at the hotel. I liked the atmosphere in Livingston. Maybe it's a Scotland thing because I experienced this at another hotel, but the bathtubs are not the safest. If a sign is required in the bathroom to explain to be careful in the bathtub, then maybe that indicates a problem. Most hotels I have stayed in world wide have walk in showers or a low profile bathtub versus the high profile tub that requires careful entry and exit to avoid falling. Just an observation. Overall great place to stay and would visit again in the future. Thanks.

Family

10/10

Exceptional

02 May 2026

David

Check in went smoothly. Our room was a twin on the first floor. Spacious and clean with tea/coffee facility and a hairdryer. Only downside was a lack of sockets near the beds. Bathroom clean and shampoo , body wash provided if required.

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Laura

Very basic but nice hotel well located for travel to Glasgow and Edinburgh. Great parking.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Elena

.

Friends

8/10

Excellent

20 Apr 2026

Antonio

Good

6/10

Pleasant

20 Apr 2026

David

Beds comfy, bit old fashioned decor.

Business

6/10

Pleasant

18 Apr 2026

Shaw Wen

Room not cleaned properly. Housekeeping gave 1 set of towel instead of 2 during one of the cleaning sessions. Phone in the room no longer working. Was told that they are doing away with the phone. Bathroom floor sounds when steps.

Partner

6/10

Pleasant

15 Apr 2026

Muharrem

Needs an a upgrade to carpets and stuff
Very old so creating lots of dust and not good for anyone with asthma

Family_with_children

10/10

Exceptional

14 Apr 2026

Anthony

All good staff excellent

Self

10/10

Exceptional

09 Apr 2026

Jacqui

It’s a great place stay there a few times

Partner

10/10

Exceptional

06 Apr 2026

Janice

Very friendly staff, hotel was clean but rooms a little dated

Partner

6/10

Pleasant

06 Apr 2026

Roslyn

everything all right but not wifi, never were able to connect to their wifi. Clean room, good price, friendly staff good location if car

Friends_and_family Family

4/10

Poor

04 Apr 2026

Cameron

Staff were really friendly however the carpet was disgusting aswell as wallpaper falling off the walls

8/10

Excellent

04 Apr 2026

Freja

Lovely restaurant and food. Room was a little dated but does the job.

Partner

10/10

Exceptional

04 Apr 2026

adarsh

Bar had good beer collection

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Alison

We only stayed overnight. The room was clean and comfortable. Staff were friendly and helpful

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Audrey

It was okay.

6/10

Pleasant

24 Mar 2026

Ingrid

Breakfast was good. Staff very nice. Room tatty.

Self

10/10

Exceptional

22 Mar 2026

linda

Excellent accommodation for a weekend stay. Helpful, friendly staff and the location is great both for driving to Edinburgh and Glasgow and for walking to a huge shopping centre and retail outlet.

Partner

10/10

Exceptional

22 Mar 2026

Leslie

Nice hotel, friendly staff with a good choice at breakfast.

Partner

10/10

Exceptional

17 Mar 2026

Claire

Room was exceptionally clean, comfortable & quiet. Staff were friendly, welcoming & polite. I enjoyed my stay.

Self

8/10

Excellent

17 Mar 2026

Heidi

Nice hotel would definitely stay again all clean, all doors need replacing there very tired , good breakfast lovely staff bar area nice

Family

10/10

Exceptional

16 Mar 2026

David

well situated, nice hotel , friendly staff, great sized beds, overall really enjoyed our stay

Partner

6/10

Pleasant

13 Mar 2026

Phoebe

Staff are all excellent. They try very hard. Nothing is too much trouble. The hotel is extremely dated and needing refurbished.

Other than that the cleanliness was its biggest let down. We walked into our room to a pair of dirty socks on the floor. I didn’t complain just put them in the bin.
The room curtains were caked with dust and closed on our arrival. Opened them the next morning to realise the windows are all growing mould alone the seals. It’s unpleasant.
The beds themselves appeared clean and were comfortable.

Friends_and_family Family

6/10

Pleasant

05 Mar 2026

Phil

Fabric of the building well past its prime, but not quite old enough to be retro or cool. Cold room, poor WiFi (not enough signal for a reliable video call). Breakfast ok, staff ok.

10/10

Exceptional

24 Feb 2026

Calvin

The location, the staff, the room, everything about it was perfect. Really made my stay brilliant. Highly recommend this hotel.

Leisure Self

10/10

Exceptional

23 Feb 2026

Duncan

Clean room, great atmosphere - ultra friendly staff.

6/10

Pleasant

22 Feb 2026

Rebecca

Unfortunately, the shower in the room did not work at all, which was extremely inconvenient and unacceptable given that this is a basic facility expected as part of a paid stay.

In addition, we were given incorrect information about the breakfast service time. As a result, we missed breakfast entirely. When we approached reception to explain the situation, there was no assistance offered, nor any flexibility shown despite us having paid extra for breakfast. We were not provided with accurate information at check-in, and there was no effort made to resolve the issue.

Friends

6/10

Pleasant

18 Feb 2026

Karen

We had to pay extra for 30mins early check in!
Food and drink quite expensive for a 3 star hotel.
Room was clean and comfortable. Staff nice enough.
Pool and darts entertained the kids.
Breakfast was lovely and plenty choice!

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Alun

The room was particularly well dressed, and the staff were courteous and friendly.

Self

8/10

Excellent

07 Feb 2026

Zoe

Very clean room, lovely staff, plenty towels/pillows etc. Lots of coffee/tea supplies. Only thing was we were at the end of a corridor and the wifi couldn't connect up because it was too far away.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Angela

Great location. Reception staff very friendly.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Angela

Clean room, staff are very helpful very quiet

Partner

8/10

Excellent

31 Jan 2026

Lisa

Staff were fantastic! Rebecca on reception when checking in was exceptionally helpful and friendly. The breakfast staff were friendly and helpful. Unfortunately we did not get the name of the woman on reception on check out but she was also extremely friendly and helpful. Will definitely stay here again.

Leisure Family

10/10

Exceptional

29 Jan 2026

James

Staff - in particular Annie who helped in the morning at breakfast. Very friendly, hard working, cheerful, and all-round pleasant. She was exceptional both mornings. 10/10

I would say your staff as a whole stand out as professional. But Annie was fantastic.

Business Family

4/10

Poor

13 Jan 2026

Mrs

Lovely staff but very shabby.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Stuart

Staff are all exceptional, friendly & accommodating always… The breakfast is superb as to the evening choices…
Special mention to Shannon & the bar staff… thank you, from Stuart…

10/10

Exceptional

12 Jan 2026

Simon

Clean and convienient to airport

Partner

8/10

Excellent

10 Jan 2026

Tracy

Stayed in a twin room. Quite basic and in need of renovation. But it was very clean and comfortable, nice and warm! Staff were friendly and helpful.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Ean

Room was okay apart from the fact there are no charging facilities at the bedside for mobile phones etc. Also the bathroom lacked a grab rail on the wall for any 80+ getting out of the bath.
Our evening meal was excellent and so was the breakfast.

8/10

Excellent

30 Dec 2025

Heather

Room was clean and comfortable and staff was very friendly and helpful.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Siva Kumar

Friendly and helpful staff. Big clean room but dated.

The floors squeaked when you walk. Breakfast was good.

Wifi was patchy at times. Location is terrible if you dont drive. No Uber and you have to call the local taxi.

Leisure Self

10/10

Exceptional

28 Dec 2025

Marcin

Very clean room, huge comfortable bed and really peaceful location.

8/10

Excellent

28 Dec 2025

Les

Room was Faultless, clean and plenty room..
Bar ok, never ate in restuarant but look nice.

Self

8/10

Excellent

27 Dec 2025

Robert

Clean room. Very polite and helpful staff

Leisure Self

10/10

Exceptional

26 Dec 2025

Catherine

Another excellent stay. This hotel has become our ‘go to’ when we are down to see family. The staff team are so friendly and welcoming. Thank you

Leisure Partner

10/10

Exceptional

18 Dec 2025

Lesley

We never had breakfast, had a lovely stay

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Carol

Hotel and room immaculate with lovely warm welcoming staff

Leisure Partner

2/10

Poor

12 Dec 2025

Stewart

The restaurant was closed and we paid £70 to eat in an improvised office space.
The shower was broken
The bar area was set up for an office party.
Staff struggled to use the bar equipment and didn’t know which product was which.
Property is completely run down.
Double room with Doble bed but only one bedside cabinet.
I could go on but really give it a miss unless third world vibe is what your after.

10/10

Exceptional

06 Dec 2025

julius

I liked the cleaness in this property the staff happy they quickly react on any question or concern.

Business_and_leisure

10/10

Exceptional

06 Dec 2025

Matthew

Was a nice location

8/10

Excellent

30 Nov 2025

Steven

Spacious clean hotel.

Leisure Partner

8/10

Excellent

29 Nov 2025

David

Staff at check in very lovely and changed our room to one nearer than had been originally allocated, without us asking. We were tired as we'd been shopping all day.

Partner

6/10

Pleasant

24 Nov 2025

John N

The building is tired and needs refreshed.

Partner

8/10

Excellent

23 Nov 2025

Gillian

Rooms a bit tired. Comfy bed. Courteous staff.