Super 8 by Wyndham Sevierville Riverside

United States , Knoxville - TN
SEVIERVILLE, 1410 Winfield Dunn Parkwa
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100 reviews shown

10/10

Exceptional

14 May 2026

BAKER

Everything was great

Friends_and_family Family

6/10

Pleasant

03 May 2026

Sami Jo

Staff was nice. Room smelled like cigarettes even though it was a non smoking room. Room had two doors for entry which was very weird. The toilet wasn’t stuck to floor, anytime you used it it would clank back and forth.

Friends_and_family Friends

6/10

Pleasant

03 May 2026

Shannon

Room was clean. Bed was comfortable. Room smelled like stale cigarettes. Had to go by candles. Staff was very nice.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Frances

Bed bug bite from room 321 very painful on April 26,2026. Guy at desk was nice told me to contact hotel.com for refund when they called the girl at the desk refusing to credit because I didn't call that day. I was there because my mother had past and had service on that Sunday. NO time until Monday to call. Waiting to her from owner as I placed a call in to him this morning. I am sure hoping I didn't bring them home and that they sprayed that room. I did make a complaint to environmental health as well

2/10

Poor

29 Apr 2026

Frances

I have stayed several times because I like the 2 bedrooms. But I stayed this time on April 26 with my family in rooms 320 and 321 and got bit by a bed bug. I informed the office and even took it down and showed it to him. The guy at the desk was really nice. He said since I had booked through hotels.com that I would have to call them to get my money bk. This was on Sunday morning. So it was Monday morning before I had a chance to call. When they called the girl at the desk was very rude and refused to credit it bk. I called today tuesday to speek with manager and was told not in.So I want be staying with them anymore. I also reported it to the inviromental health. Hopefully no one else gets bit. They are very painful bites.

Friends_and_family Family

4/10

Poor

28 Apr 2026

Donna

I am not sure the sheets had been changed. There was mascara on two of the pillow cases. The toilet had toilet paper in it that had not been flushed. I always bring sheets with me or I would have left the hotel. Would not recommend.

Self

10/10

Exceptional

26 Apr 2026

Deborah

Extremely happy with our stay. Staff was very nice and professional. Even though it's a older property, it was very clean and comfortable. The beds are separated by the bathroom in each room, giving privacy and there is a tv for each bed. Add there is a balcony for each room, and a elevator, pool, and stream behind the property, I'll always stay there whenever I'm in the Smoky Mtns!!! Great rates also!!!

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Raymond

It’s a good place to stay other the then some highway noise

Family_with_children

8/10

Excellent

22 Apr 2026

Vivian

The river and wildlife view was wonderful. This is on a busy highway and it was nice to set on the balcony over looking the river and relax.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Tina

It was a nice stay

Family_with_children

10/10

Exceptional

15 Apr 2026

Amy

This motel is a great place. No hassles no worries and they treat you like your at hime

Partner

6/10

Pleasant

13 Apr 2026

Jerron

Good stay

10/10

Exceptional

12 Apr 2026

James

it is a very important you nen9 l have been on

10/10

Exceptional

11 Apr 2026

Michael

Nice quick stay

Family_with_children

8/10

Excellent

07 Apr 2026

Amanda

It was 2 little rooms.. peaceful.. clean. My cousin had just had a baby who was in NicU.. and she had a emergency C-section. L

10/10

Exceptional

01 Apr 2026

Carolyn

Amazing staff no complaints at all

6/10

Pleasant

29 Mar 2026

Katie

Location was easy to get in and out of with lighting in parking lot and in stairways to room's.
Hotel itself is dated but decent for the price and location.
Bed rooms- clean entry way and surface areas, upon opening curtains can see dead bugs and dust on windows near locks. Beds 7/10 in comfort and pillows were nice.
Bathroom/vanity/coffee area - clean. Bathroom door had handprints smaller could have been cleaned better.

10/10

Exceptional

27 Mar 2026

SHMARIYAH

Housekeeping did not change sheets, towels, trash, when asked during our stay. We had to ask management to ensure our rooms were serviced several times before housekeeping actually came. Hotel check in was great. Staff in lobby were very friendly! Parking was very easy. The view from the patio is beautiful! They used to have a full breakfast years ago but now just serve muffins and juice and coffee but that was okay to get us started in the mornings.

Family_with_children

10/10

Exceptional

17 Mar 2026

Richard and Carolyn

Staff was wonderful and helpful even the cleaning crew very nice and friendly rooms were very clean the river view balcony is amazing even the family of Raccoons that come out at night our daughter and grandson named them all over our week stay no issues at all compared to the ones on the strip rundown dirty breakfast is muffins breakfast bars coffee juices but worth having it compared to others that have full breakfast made in not clean equipment with bugs we will stay here again for sure don't be tricked by dead end promises on extra amenities and such

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Phillip

Great place

Self

6/10

Pleasant

16 Mar 2026

Nicholas

Lighting needs to be up graded. and the beds were stiff. Lamp was missing a light bulb and one of the TV's didn't work.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Goyia

View from the balcony was the most positive thing that we experienced.

Family_with_children

10/10

Exceptional

03 Mar 2026

Kaneesha

The room that I had was two-bedroom suite. It had a balcony that you can sit and view the river and golf course. There was a hot tub in the room. It was clean, the staff was nice. I didn't like that it stated that it offeres breakfast but they only have tea, coffee, juice, health bars and pastries. Not much to full you up and nothing hot and/or healthy. But we still accepted it. great location for smoky mountains and theme parks in the area. Nice overall and will stay again.

Friends_and_family Family

4/10

Poor

12 Feb 2026

Ashley

Room smelled like smoke had cigarette burns on comforters floors. Had to go purchase our own pillows because the pillows were so bad. Pictures do not do this hotel justice. The free breakfast was a pack of muffins and a breakfast bar. Definitely not what the images give.

Leisure Family_with_children

6/10

Pleasant

09 Feb 2026

Justin

Room was smelly ac units were dirty and looked worn would not recommend

Leisure Family

4/10

Poor

08 Feb 2026

Debbie

I checked in online and when I arrived at hotel the lady at front desk said they didn’t see that and I had to register all over again. Don’t really understand the point of wasting time to check in online and then have to do it all over again once we arrived.

Friends_and_family Family

6/10

Pleasant

08 Feb 2026

Holly

Checked in and the room stunk of pot. The whole night the room smelled, I called the front desk and the man said he would take care of it, very nice man. Rest of the stay was good until checkout and we found a cockroach on the floor.

10/10

Exceptional

01 Feb 2026

Jodi

Staff was superb! Room little dated but clean and beds are comfortable! Would stay here again!

Friends_and_family Family

2/10

Poor

01 Feb 2026

Zacharia

Botched payment upon check-in. Bathroom not accessible and suffered a fall in the shower. Mildew and mold pervasive throughout room.

Partner

8/10

Excellent

24 Jan 2026

Michael

Clean room and staff was courteous and professional

Friends_and_family Family

2/10

Poor

19 Jan 2026

Tabitha

Terrible! Walked in, went to the restroom and flipped on the light to find ROACHES! Went to the office to get a refund. The guy in the office wasn't shocked at all

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Raymond

It was a Al right stay but could hear a lot of road traffic noise in the room

10/10

Exceptional

13 Jan 2026

dana

Raccoons on the back patio was a surprise to see when we opened the shades

Business Family_with_children

10/10

Exceptional

04 Jan 2026

Tony

Yes

6/10

Pleasant

29 Dec 2025

Shane

Although they did do some updating. The carpeting could have used a good cleaning my mother who stay in different room said the same

There must have been some violence in the room I was in the door dam between rooms had bee repaired but not the best and not to mention the bullet hole patch in the exterior door. Just does not set good impression.
Needless to say I will not be staying g here again.
And one more thing the clerk when I checked in was not very people friendly it was like I was bothering her.

Leisure Family

4/10

Poor

28 Dec 2025

Keratin

i killed 2 roaches in the room and there was an arby’s food container in the floor and we found someone else’s hoodie in the room along with that there was a couple pieces of hair on the shower wall that didn’t belong to non of us but besides that the hotel staff was nice and was very quick when checking in and out.

Leisure Family

2/10

Poor

16 Dec 2025

Fred

check in was smooth but once we got in the room & started to unpack, my wife went to the bedroom & found 2 roaches crawling on the wall. She killed them then went to use the bathroom & found 2 also & killed them. Then went to the bathroom sink & counter & killed several more!!!! I went to the office & reported it. He moved us to another room. As soon as we opened the door, the smoke smell was very strong. Our son has a pacemaker & CAN NOT be exposed to nicotine smoke. Back to the office & reported it, and he moved us to a 3rd room. It looked ok so we settled in. But before my wife turned the light off, a roach ran across the bed. At this point she was angry, tried to find it but couldn't. She saw it a few minutes later behind the bed frame, but it wouldn't come all the way out. She made a picture of it. By this time she was furious & could not rest knowing it was behind the bed. She did not sleep all night.

2/10

Poor

15 Dec 2025

Ginger

There were roaches in the first room I was in. The bathroom sink was swimming in them and crawling up the walls. They moved me to another room, which was better, but nasty. There was poop all over the underneath of the toilet. I could not sleep worrying if it had bugs in it. But it was late and I didn't want to go somewhere else. I am a senior lady, and it was cold. Went to the office next morning and the lady was rude. Was going to heat up a cinnamon roll and the microwave was nasty. I requested a refund and because I stayed they would not give it to me. The place is so bad I would not recommend anyone to stay here

Leisure Self

2/10

Poor

11 Dec 2025

anthony

We found 2 cockroachs in our room. One in the microwave and another by the headboards. This is the second stay in a row that we found cockroaches. The rooms were 210 and 211. We stay regularly here and the cockroaches are a deal breakers. Probably not coming back. To note, another day we stayed at this property. The toilet seat wasnt clean and you can see major butt residue on the seat. That was in room 101.

Partner

10/10

Exceptional

06 Dec 2025

Susan

It was a great experience

Leisure Family

10/10

Exceptional

03 Dec 2025

Laura

The room was clean, the staff were very nice and we loved the setup of the room.

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

dean

Nice location, nice room with bed on each side , front and back of bathroom, however pictures are deceptive. No breakfast but a mini packaged muffin because of Covid??? Thanksgiving week 2025, really?? I always pick a value priced room with breakfast, if I didn’t want breakfast I would always stay at motel 6. Really disappointed, but only with breakfast.

6/10

Pleasant

30 Nov 2025

Lizette

The carpet was stained and gross. A roach in the bathroom. The #800 reservations told me yhey had waffles, eggs, etc for breakfast...not true just muffins and juice. It was ok for the price.

Leisure Family_with_children

6/10

Pleasant

17 Nov 2025

Angie

The overall experience was fine. Most of the staff were fantastic and friendly. The property was clean and quiet. The room was clean overall but the floor didn’t seem like it had been vacuumed or cleaned in a while. The room itself looked really dated and could use an upgrade. Lighting in the room wasn’t great, it was dim. I really liked that there were patios or balconies with seating for each of the rooms.

Partner

6/10

Pleasant

15 Nov 2025

J R

Interesting room setting, 2 queen beds in the same room with a bathroom and door separating them. Beds were comfortable. The breakfast. . . well, in my opinion it's a joke to call it a breakfast.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Jefferson

Fine to stay for just one night.

6/10

Pleasant

11 Nov 2025

Becky

Only place I’ve stayed in years love it. Last couple of times getting very dirty. There were potato chips in the chair and on the floor. Beds were clean very disappointing. It’s going downhill.

Partner

10/10

Exceptional

09 Nov 2025

Jodie

Stayed multiple times and LOVE the staff and LOVE staying in my room (king suite with hot tube)

Partner

6/10

Pleasant

03 Nov 2025

Tristan

Slight smells

8/10

Excellent

03 Nov 2025

Konstantinos

There is a reference to complimentary breakfast, but the breakfast is in fact some coffee, juice and cookies. Better than nothing, but still not exactly a breakfast.

Leisure Friends

6/10

Pleasant

03 Nov 2025

Pamela

I requested a main floor room due to knee issues. I was given room #104 where there is signage stating “no parking” due to it being a Fire Lane. This was not helpful since I had to park further away which is why I requested the main floor due to knee issues. 😕

Self

10/10

Exceptional

01 Nov 2025

Natasha

Clean friendly staff

Leisure Family_with_children

6/10

Pleasant

31 Oct 2025

rebecca

The breakfast menu was pre packaged snack foods. automatic coffee machine with small cups for coffee. The balcony was ok, but there was no light out there and we saw about 30 raccoons fighting over a bowl of food. The carpets was stained in several places and looked grundgy and worn and the locks on the doors were not easy to use and didnt feel like they were locking securey.

Leisure Partner

8/10

Excellent

30 Oct 2025

Pamela

Rooms were ok, carpet needs ripping up put flooring...humane society needs to be called to trap 20 or more raccoons that have been fed before someone gets bit.

Partner

10/10

Exceptional

30 Oct 2025

AshleyIllustrated

Just bring healthy food to feed the raccoons that will be in the back. Nice place, very reasonable. Great staff.

Business_and_leisure Self

4/10

Poor

27 Oct 2025

nora

Room was mainly clean until we turned on the sink. It had baby roaches come out of it. When reported to feo t desk she was rude and hung up on me mid sentence. No other problem. We did check out the next day to find different lodging. Would have done it rhat night bit it was late. Was very disappointed because i have stayed ther twice before without any problems. Another couple had problem when i was chexking in so i knew there was a chance.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

mykola

Surprisingly large double room size of the suite with amazing view on the quet peaceful river from balcony

Leisure Partner

10/10

Exceptional

26 Oct 2025

David

Staff was very helpful and friendly. The rooms were great. Plus nice to see the wild life from the back room.

Partner

10/10

Exceptional

26 Oct 2025

Marcellus

Clean and snug only issue was a leaky AC unit. Other than that nothing to complain about.

8/10

Excellent

25 Oct 2025

Charles

great

6/10

Pleasant

24 Oct 2025

Guadalupe

Blanket had cigarette holes in it.

4/10

Poor

23 Oct 2025

Barren

Room smelled really bad

6/10

Pleasant

22 Oct 2025

Fletcher

I let them know on arrival that the heater by door was not working. They replied “we have no one right now to check it, will contact you when someone is available “. We left on Wednesday heat still not fixed. Lady on evening shift at front desk very good, others not so much.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Barren

Not the greatest but really good for the price. I’ll definitely be back.

2/10

Poor

21 Oct 2025

Suzanne

Rugs were stained, desk chair peeling, some sort of brown nasty substance on the handle in the shower, mold over the ceiling in the shower. All housekeeping did was empty trash pails, if there was paper on the floor by the pail, they left it. At one point our keys stopped working. Went to office and ang all o got was oh. Then he reprogrammed the keys. No explanation, no sorry for the inconvenience. Nothing.would NOT stay here again.

Leisure Family

10/10

Exceptional

20 Oct 2025

Jackie

Just a great atmosphere

Leisure Partner

2/10

Poor

18 Oct 2025

YOLANDA

Roaches!

8/10

Excellent

17 Oct 2025

Sonya

It. Was ok

Leisure Partner

6/10

Pleasant

15 Oct 2025

Arshad

Property need renovations, place need more cleaning I was seeing mold and bugs. Parking great but also need to work on Breakfast where it was included but nothing provided besides apple/ orange juices qnd coffe

4/10

Poor

11 Oct 2025

Andrew

Room itself was decent, the beds were nice and the carpet was decent and not worn. Bath tub and shower was rough, needs to be updated/replaced.
I did see 4 cockroaches in the room at night though. Not cool!
I told the front desk and they said they would get exterminator out.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Carlos

Great as always! My go to hotel when I’m down there to stay.

10/10

Exceptional

10 Oct 2025

Nicole

We have stayed here twice and enjoy the quiet and convenience of the location. The hotel has been clean both times and the staff friendly. We would recommend this place and will stay again

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

Kenneth

We love this place. The view from the balcony is fantastic.

Partner

8/10

Excellent

04 Oct 2025

Becky

Great place love the back balcony. Can see the creek.

Partner

2/10

Poor

30 Sep 2025

Janet

The room was not at all as advertised or rated on Expedia. It was old, holes in the ceiling tiles, stains on the carpet, free breakfast was a grab/go muffin, dingy bathroom, dirty windows, A/C didnt work (full blast and it was hot in the room)....I didn't want to touch anything. We didn't stay, we packed up and went to another hotel. I was waiting for the roaches/rats to start scurrying around....it was really, really bad.

Leisure Partner

8/10

Excellent

29 Sep 2025

Becky

Love the view. Out the back there is a creek

Partner

2/10

Poor

29 Sep 2025

Anisley

The cleaning is terrible too dirty, bad facilities the rooms smell very very bad, the air conditioners do not work well and make a lot of noise, it is impossible to sleep because of the noise of the people who stay there, the lights had problems and did not turn off all night in short a very very bad experience and I do not recommend it

10/10

Exceptional

28 Sep 2025

Melinda

Hotel was clean. Watched raccoons, groundhogs, birds and cats from the balcony.

Leisure Family

10/10

Exceptional

28 Sep 2025

Troy

Rooms were clean, and quiet. Would stay again. Staff was great.

Leisure Family_with_children

4/10

Poor

27 Sep 2025

Casey

The positive: staff that we dealt with were friendly. I asked for extra towels and all he had were pool towels, though. We did not use the pool. Our river view balcony was not what it was hyped up to be; though the 8 or so raccoons we got to talk to was admittedly fun. The balcony left little to be desired; i would not sit in the chairs at all. Little table was worse.
Bed was hardish but comfortable. Seemed clean but i didn't want to investigate too hard. Floors were absolutely disgusting though. I would not recommend walking around barefoot. Shower had black mold, and something I can only describe as dried blood on the \"conserve water\" sign. Never turned on the air because they were gross; I was afraid to see what blew out of it.
Mini muffins and coffee in the lobby were it for the \"free breakfast\". How this hotel was rated an 8 on hotels.com is beyond me. We will not stay there again.

Partner

2/10

Poor

27 Sep 2025

Barry

We were invaded by racoons. Everything was dirty, inside and outside.

Leisure Family

10/10

Exceptional

25 Sep 2025

Betty

Absolutely loved having the back door that opened to a patio overlooking the river. The rooms were clean & comfortable. The employees very nice & helpful!

Leisure Family

6/10

Pleasant

25 Sep 2025

Sharon

Unfortunately we were not told ahead of time that the elevators were broken and has been since the end of August. I know it's been broken that that long because another traveler told me. Also the room on the 3rd floor, with the rocking chairs, was closed because they had to put their cleaning cart in there. I stayed in the same room that I did about 6 months ago and I couldn't believe the difference in the room. The carpet was so nasty and stained, the chair at the desk had all the vinyl peeling off, the bathroom ceiling had lots of mold, the hanging card that talks about using towels twice was stuck up in the bathroom ceiling between tiles, there had to previously been a large dog because the door separating the rooms has large scratch marks and the pillows need replaced.
We did enjoy sitting outside watching the scenery and wildlife. Since I've stayed here previously I already knew to bring cleaner and rags to clean the chairs and table outside. I'm just really shocked with the difference in this motel in a short amount of time.
I really hope that measures are taken and not just the same response that I have read in previous reviews.
If I stay here again I will definitely ask to see the room first. I'm really hoping I see an improvement because I've been coming here for at least 15+years. It just takes management making sure certain things are getting done correctly.

Partner

10/10

Exceptional

22 Sep 2025

Georgetta

Nice rooms

10/10

Exceptional

18 Sep 2025

James

Nothing personal but the bathroom was the biggest disappointment a little worn and seem unclean- second the room carpet smelled pretty bad- the price was great but these areas need some improvement-

Leisure Family

4/10

Poor

17 Sep 2025

Kenneth

Room was not swept mopped or vacummed before or during our stay. Sheets and pillow cases were on inside out. There were dead bugs and food that looked like it had been there for awhile. Had a nice sized balcony with chairs, and all was dirty. Could not use it.

Partner

10/10

Exceptional

17 Sep 2025

DINY

It’s a really good option for a short stay and affordable. Second time and we’re planing to come back. The rooms are nice and perfect if you travel with kids, teens or friends and want to stay together but with some privacy.

Leisure Partner

4/10

Poor

14 Sep 2025

Jesica

Carpets need shampooed , windows as in frame and all inside need cleaned , blankets looked very used possibly get new ones , shower head was bad we tried all three setting and the shower head is even full of calcium or something absolutely no pressure at all it was shooting everywhere !!!! Lack of seating to watch tv could be added too

Leisure Partner

10/10

Exceptional

14 Sep 2025

AshleyIllustrated

Beautiful river view

Leisure Self

8/10

Excellent

08 Sep 2025

troy

Would have been nice if the pre-checkout online part worked. Also, we saw raccoons!

10/10

Exceptional

05 Sep 2025

AshleyIllustrated

Nice place, clean conveneint, nice staff

Business_and_leisure Self

8/10

Excellent

31 Aug 2025

Danielle

Property was easy to find. A great view of the river, and even got to see a family of raccoons. The room was clean and spacious. Loved that the beds were in separate rooms. The bathroom had mold around the vents and the spa tub jets did not work.

Leisure Family

8/10

Excellent

31 Aug 2025

Joanie

Perfect for a quick trip to the smokies. Out of the busy part of town. Clean rooms. Clean pool. Nice view of the creek

Leisure Family

10/10

Exceptional

28 Aug 2025

Otar

Great location, large rooms with fridge and microwave, friendly staff

Leisure Self

6/10

Pleasant

24 Aug 2025

Samuel

All good

Leisure Partner

8/10

Excellent

24 Aug 2025

jeff

Good price

Family

4/10

Poor

24 Aug 2025

Melvin

Stains on the carpet, and my room smelt like someone’s peed in the carpet, room felt damp

Leisure Self

6/10

Pleasant

23 Aug 2025

Terryl

We stayed 8/19 to 8/23. The first night the tv didn't work, they did fix that the next day. The elevator didn't work and we were on the 3rd floor. The room was clean and comfortable.

Partner

2/10

Poor

22 Aug 2025

Faye

Room dirty. No elevator. Working and breakfast nothing.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Connie

Everything was good