Belvedere

United States , Gatlinburg - TN
Sevierville, 1340 Timberwolf Way
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100 reviews shown

8/10

Excellent

12 May 2026

Loujane

Lovely staff and very helpful. Located in a nice clean area and close to Times Square. The rooms were spacious and had everything we needed (besides a broken iron but they gave us a new one!). Loved the vibes of the hotel as well and very decent price. Worth the stay and would come again!

Family

8/10

Excellent

11 May 2026

Cheri

I would absolutely stay here again, except for the elevators. Very slow and often full. I took the stairs more than I took the elevator. However, very clean, the staff were super friendly, and the location is fantastic.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Matthew

Did not park a car.

10/10

Exceptional

09 May 2026

Antonio

Room was amply big and well stacked for all your needs.

Friends_and_family Family

8/10

Excellent

07 May 2026

Sue

I love this hotel. The staff is friebdly, it's clean and the location is great. My only complaint is the elevators are exceptionally slow.

Friends

8/10

Excellent

07 May 2026

Scott

Beautiful old (but renovated) building conveniently located near Broadway and Times Square. Excellent bed and shower (no tub in our room). Refrigerator did not have a freezer compartment. Not a big deal but something to be aware of.
Only issue: parking. We drove from mid-Michigan but could not make the last 1/4 mile to the hotel because of road closures. Certainly not the fault of the hotel, but something they certainly should have been aware of. One would think that the valet or doorman would notice no traffic going past the hotel. I mention this only because I called the front desk as we were approaching NYC - no mention of the closure. We spent over an hour in Manhattan evening traffic trying to get to the hotel. When I called asking for help I informed them of the closure and they did direct us to off site parking, about 8 blocks away. They also upgraded our room.
So, once we finally got there everything was great and we will stay there on our next trip to NYC.

Friends_and_family Family

10/10

Exceptional

06 May 2026

cheridy

Love love this hotel!!! Excellent location and had everything we needed! Highly recommend this hotel to everyone!

Family

10/10

Exceptional

05 May 2026

France

La gentillesse du personnel

Partner

10/10

Exceptional

04 May 2026

Patricia

We’ve stayed at The Belvedere Hotel several times, and have always enjoyed our visits. Stepping into the Belvedere is like stepping back in time, but the hotel has kept the rooms and amenities updated and current. The hotel’s prime location is also a plus! Although it sits on a quiet street, it’s still very convenient to many famous NYC sites!

Partner

8/10

Excellent

03 May 2026

Catherine

Location, location, location. This property was walking distance to everything. The amenities included fridge and microwave. The only thing that kept it from a 5 star review was elevator service. It was extremely slow!

Family

10/10

Exceptional

03 May 2026

Jade

Convenient location close to everything. Clean and all amenities available. Has a small fridge and microwave and sink. The room is quite large for Manhattan

10/10

Exceptional

03 May 2026

Susan

We were going to see \"The View.\" I dont know what's more exciting - staying at the belvedere or seeing Oprah on the View. The Belvedere is my go to NY hotel. Good rates, good service, however.....if i get there at 2PM.....please let me in my room.

Friends_and_family Family

10/10

Exceptional

03 May 2026

James

No fans in the bathroom....but we still love the Belv....that's what we call it - \"the belv.\" OMG - that elevator moves at at Glacial pace....you know how i love that.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Jerome

Only problem is that one of the main elevators is being fixed so it sometimes means waiting longer than usual for an elevator.

Friends

10/10

Exceptional

02 May 2026

Sandra

Me encantó la ubicación del hotel, tienes cerca el times square y un montón de cosas que hacer, es un hotel estratégico para moverte al rededor de la ciudad. El hotel estuvo muy limpio y nada ruidoso, en las mañanas te incluye café gratis en el lobby, el personal amable aún que no tuve mucha interacción con ellos pero definitivamente voy a regresar, el precio es justo .. y plus pude dejar mis maletas después del check out casi todo el día y solo tuve que pagar una propina , 100% contenta con mi estadía

6/10

Pleasant

02 May 2026

Oren

this would be a greathotel except when we were there the elevators were disfunctional. We were on the 11th floor. one elevator was just closed. The second elevator worked, but the call button didnt, so you had to get lucky that it would stop for you. There were two service levators thatworked,mostlybut took forever to get to the floor and half the time were completelypacked when it did. Several times, we just hoofed it down the stairs, but our day plans definitely tried to limit anything that involved the elevators. everything else was great and would have given it a much higher score if this wasnt the case, Staff seemed oblivious that there was a problem…no explanations, not apologies…

Family

10/10

Exceptional

30 Apr 2026

Ryan

Great location. Amazing staff. Rooms were ok but the hotel was 100 years old so was good for its age. Will stay again.

Partner

10/10

Exceptional

30 Apr 2026

Rebecca

Clean and spacious room for NYC. Loved that there was a microwave and fridge in the room. The concierge was very helpful also. The street noise can’t be missed so be prepared…we were on the 17th top floor and it was still SO loud, but that’s common in NYC. Good location and would stay again.

Family

10/10

Exceptional

30 Apr 2026

Linda

Doormen were particularly friendly and helpful for navigating transportation.

Family

4/10

Poor

29 Apr 2026

Marian Makram Ebeid

Staff at the reception were extremely rude and unprofessional, no heat options in their outdated AC unit. Too much money for such an old hotel.

Family

8/10

Excellent

29 Apr 2026

Marie

Nice historic good location

10/10

Exceptional

28 Apr 2026

Neil

Staff was outstanding!! Wonderful customer service!

Friends

10/10

Exceptional

28 Apr 2026

Gina

Great location, the rooms were a great size, and the staff was very friendly. Would definitely stay here again!!

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Gina

Suits my needs perfectly. Love the location, the staff is friendly and super knowledgeable, responsive, and professional. Love The Belvedere.

Self

6/10

Pleasant

27 Apr 2026

jennifer

Tired hotel
Gym equipment was decrepid. Probably illegal noise threshold on the treadmill - it was so old and janky.
Nice and clean through hotel and bedrooms
I really liked the communal tea/ coffee and granola bar station offered every morning.
Great location for broadway shows. Only reason to stay there really. Theatres are 5-9 minutes walk from your bedroom.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Prithvi Jaahnvi

Nice location. Clean and modern rooms, but with the authentic historical feel. Great value for money.

Partner

10/10

Exceptional

27 Apr 2026

Alyssa

Convenient location. Art deco charm. Staff was very friendly (don't be rude to them and they won't be rude back). Room was clean and was cleaned well every day. I didn't see one bed bug or roach. The floor I was on did not have a weird smell. Laundry is available, which is a plus in NYC, and you can use a card to run the machines. I would absolutely stay here again.

Tip: Use the elevators at the end of the hallway during the busy times. And leave your housekeeper a well deserved tip.

Self

8/10

Excellent

26 Apr 2026

Veronica

Clean room. When we were there they only had one elevator working, but besides that everything was great. Great location.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Gabriela S

Estaba limpio, es aceptable en general

6/10

Pleasant

26 Apr 2026

Peter

Hotel is old and needs updating
I double booked by mistake and the mgmt saw it in the system and refused to help me

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Colleen

Perfect

Friends

10/10

Exceptional

25 Apr 2026

linda

Staff was great - front desk were very accomodating at check in; i had to call front desk for help twice (once for slow drain in bathroom and once for cable) The repairment were in my room in less that 5 minutes both times.
Amazing service!

Self

4/10

Poor

25 Apr 2026

Mette

Paid for a Room with two King beds. Got room with two full beds (which was a different and lower price on the platform where I booked). The hotel informed me that they did not have King beds at all - but would not help with a discount for what I paid too much (for a room that did not even exist). Further the elevator capacity was horrific and we waited, and waited for elevators where we were all had to squeeze in.

10/10

Exceptional

25 Apr 2026

Kimberly

Lovely updated historic hotel in great theatre location. It was a busy week and the elevators were very slow with one out of order.

Partner

10/10

Exceptional

23 Apr 2026

STEVEN

Staff was extremely friendly from beginning to end of stay.

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Taylor

So here’s the thing. I was very clean but it felt dirty bc it was just SO dated. To the point I looked for bedbugs (there were none) and the bathroom sink and shower were eh but good water pressure and temperature. The wall unit was making the loud noise off and on which kept waking me up…didn’t try to get it fixed or move rooms though. It wouldn’t pay more than $225/night to stay there. Loved the location for just going to the theatre

Self

10/10

Exceptional

23 Apr 2026

Richie

The location is ideal, 5 minutes from Times Square, 1 minute to all the food you can want on 9th Avenue, and a few blocks to several subway lines. We were upgraded to a king deluxe and it was spacious!!! Clean rooms and public spaces. Decent gym on the premises. 1 of the 2 main elevators has been undergoing repairs since January. Wait times could be long during busy times. Request a lower floor and use the stairs. Other than that, I totally recommend The Belvedere!!!!

Partner

8/10

Excellent

23 Apr 2026

Heather Thompson

Great location convenient to the Theater District

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Laura

I had a wonderful experience at The Belvedere. Everything about the hotel was fantastic—the staff provided excellent service, the rooms were incredibly spacious and comfortable, and the entire place was spotless. The only downside was the long wait times for the elevators, which could be a bit frustrating. However, the high quality of the accommodations and the attentive service more than made up for it. I would definitely stay here again!

Family

4/10

Poor

22 Apr 2026

Judith

The bathroom is in need of a new tub rusty and old.The mattress was terrible old and lumpy

10/10

Exceptional

22 Apr 2026

Tracy

I’ve stayed here a few times. It’s always very clean and so easily accessible to the subway, Times Square and other tourist locations. The proximity to Hell’s Kitchen and the broadway theaters offers so many choices. Highly recommend !

Family

10/10

Exceptional

22 Apr 2026

Neal

a Bautiful hotel 2 blocks from time square, the room was a good size not that crazy small NYC style bed only room. Center to NYC on 48th street Priced right!!

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Mara

Loved everything. Would definitely stay again

Family_with_children

10/10

Exceptional

22 Apr 2026

Ireene

The hotel is centrally located to many of the Broadway theaters. The staff are very helpful, professional and friendly (except for the lady that oversee the coffee). She made us feel we were taking too much coffee and hot water. Seems to me the hotel guests are respectful and have not taken advantage of the free coffee in the lobby.
Otherwise, our stay was comfortable.

Friends

6/10

Pleasant

22 Apr 2026

Kathleen

The best thing about this hotel is the convenient location and good price. It’s clean and the room was a decent size for manhattan. The staff were all very friendly and helpful. There I was a kitchenette with a fridge in the room which was great. The elevators are under construction and we spent a lot of time waiting to go up or down. The interior is tired and needs an update, especially the carpet and hallways. The room bathroom was updated and pretty nice, and the shower was hot and the toiletries were great. The beds were comfortable and clean. Everything just looked a little tired.

Family

6/10

Pleasant

21 Apr 2026

Stephane

Hotel is overall ok with great location. Rooms need a little tlc but otherwise good. Only negative is the soundproofing of doors. If you are unlucky enough to get a room with a connecting door, you can hear everything happening in the other room. Not helpful if you need to sleep.

Family_with_children

10/10

Exceptional

21 Apr 2026

Jorie

The room was so much bigger than I was expecting - turns out the building used to be apartments. I will definitely be staying here again next time I'm in NYC!

Friends

8/10

Excellent

20 Apr 2026

MAURICIO

The Belvedere boasts a prime location, conveniently situated near the 50th subway station. Within a mere 15-minute walk, you’ll find yourself in Times Square, Broadway theaters, and Rockefeller Plaza. This prime location offers easy access to various destinations, and the Hell’s Kitchen area is brimming with dining options. Despite its age and outdated facilities, the hotel maintains a clean and well-kept appearance throughout. While the vintage vibe may not be everyone’s cup of tea, I personally find it endearing.

Family

8/10

Excellent

20 Apr 2026

Joselyn

The stay was pretty good, and the staff were nice. They would always greet us when entering and wish us a good day when exiting. The one thing I did not like was that there was no lighting in the middle of the room. Otherwise everything else was good.

Friends

10/10

Exceptional

19 Apr 2026

Mary-Ellen

Excellent service. Very attentive to guests.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

James

Overall great- More pillows and a heavier blanket would have been great

10/10

Exceptional

18 Apr 2026

Igor

nice clean room

10/10

Exceptional

16 Apr 2026

Deeanne

Great staff, very friendly, the room was excellent, elevators were being modernized, therefore the wait time for an elevator was a lil longer than normal I assume. Still a great place to stay.

8/10

Excellent

16 Apr 2026

Maria

The price was great considering the location that it is in. Walking distance to most of the attractions that you would want to see in NYC. The staff was nice and friendly. One of the elevators was out of service so that was a little frustrating as it took a very long time waiting for an elevator.

8/10

Excellent

16 Apr 2026

Chauncey

Very nice rooms, elevators need servicing. Excellent door man, very helpful and kind

Partner

8/10

Excellent

16 Apr 2026

Jordin

The beds weren’t really that comfortable, they had a sort of rough texture that was uncomfortable when laying down especially the covers, and the entire room isn’t as nice and clean as displayed in the pictures which understandably isn’t really a big issue for me but it feels like false advertisement for the image they are trying to convey. I genuinely think I would have had a better nights sleep at a cheap motel in the middle of nowhere. Given the fact that it’s New York I can understand why the prices are what they are, and the fact I only stayed for one night. I wasn’t planning on staying in New York for long so the inconveniences I had with my stay weren’t really as big an issue, but I will say that most of the employees are top notch besides the ones with the “i hate my job” look on their faces.

Self

10/10

Exceptional

15 Apr 2026

Michael

One of the elevators was out of order which made for a very big inconvenience.

Friends

10/10

Exceptional

14 Apr 2026

Dennis

The staff and hotel are fantastic. Perfect location and a hundred year old hotel restored to greatness. Quiet street but everything you need super accessible. Old fashioned professional service at its finest. Thank you Jerry and all the professionals for everything.

Family

6/10

Pleasant

14 Apr 2026

Bivek

No hotel parking

Family_with_children

4/10

Poor

13 Apr 2026

Karen

Toilet water ran constantly; room temp went from hot to cold and back no matter how we set thermostat. The top sheet on the bed was so thin you couldn't even use for a dust rag! The person checking us in was rude. We asked why we weren't given a lower floor as requested and her replied \"you have 2 beds in your room\" When we walked in the room my 1st statement was that the brochure and online picture must be 20 yrs old!! The restaurant was overpriced, very noisy, and not as described. Very disappointed with the whole experience. Oh, and a 17-floor hotel with 1 small ice machine in the lobby!!!

Friends_and_family Friends

8/10

Excellent

13 Apr 2026

Gina

Loved the hotel, great location away from times square but walkable to times square, walked to theaters and central park, tons of restaurants close by. The elevator had issues but they were remodeling them I believe. Some of the staff were not so friendly but that is okay. Coffee machine available in the mornings and granola bars.

Partner

10/10

Exceptional

12 Apr 2026

Sulbha

It was a nice clean property

Partner

10/10

Exceptional

12 Apr 2026

Christina

This was a great location to stay after our Broadway show. The room was really spacious with a comfortable bed. Its close to a ton of restaurants and shops.

Partner

10/10

Exceptional

12 Apr 2026

Heather

The Belvedere is my favorite place to stay when I come to NYC.

Self

10/10

Exceptional

12 Apr 2026

Tanette

There’s no coffee in the room.

Family

10/10

Exceptional

12 Apr 2026

Ann

Rooms are clean, staff is friendly, hotel is centrally located.

Self

10/10

Exceptional

12 Apr 2026

Steven

Clean room the lady that checked me in went above and beyond

Family

6/10

Pleasant

12 Apr 2026

Leslie

This is a lovely hotel. It’s not the newest thing on the block, but it’s functional, I’m

10/10

Exceptional

10 Apr 2026

Staci

Clean room, friendly staff, several rooms and guest, but still quiet. Amazing location!

8/10

Excellent

09 Apr 2026

Howard

Great location in Manhattan for Times Square and the theater District as well as excellent transportation connections to multiple subway lines. Often a good deal depending on the time of year.

10/10

Exceptional

08 Apr 2026

Veronica

I enjoyed my stay

Friends

6/10

Pleasant

08 Apr 2026

Danina

Elevator issues

Friends

10/10

Exceptional

07 Apr 2026

Emily

Great location

8/10

Excellent

06 Apr 2026

Carla

The hotel staff is very friendly, all the areas are very clean, rooms are decent size; great location, walking distance to Time Square and many restaurants.
Only thing I didn’t like was that the coffee area wasn’t available throughout the day, just in the morning maybe by 10am.
Overall I think this is a good option even though it’s a bit outdated.

10/10

Exceptional

06 Apr 2026

Sara

Well kept property and friendly staff.

Family_with_children

6/10

Pleasant

05 Apr 2026

Dalila

Upon arrival the staff at the door and front desk were not welcoming at all. Not even once they said welcome or can I help you. We had an issue with my reservation due to my last name and my license not matching. Front desk staff was trying to help but manager Kenner He was rude and condescending. So another staff ended up helping us to resolve the issue. We also had an issue with the valet parking because we paid for valet service at 6 pm upon arrival and our vehicle was still outside when we returned around 11 pm. Not sure when they finally took the vehicle away but we took pictures of the car in the street. When we checked out we addressed that issue with a female manager and she told us that she was going to call the parking garage to prorate the valet. She instructed us to call her when we were ready to pick up our car. When we call front desk told us that the female manager was not available and they transferred us to Keener He and he told us the prorated amount was $80 when in fact that wasn’t true. When we questioned him about the $80 he said:” $80 is what you pay no matter what.” Having dealt with him the day before we decided that we would not go back through another experience with him. Other than that the hotel is great but we won’t be staying here again due to the lack of professionalism/ customer service.

Partner

10/10

Exceptional

04 Apr 2026

Holland

Very cool place; loved the proximity to Times Square and the staff was super friendly.

Partner

8/10

Excellent

04 Apr 2026

Henry

Didnt drive took public transportation. Room was decent. Staff and doorman were great. The elevator was the biggest negative with one of the front ones being down, however the side elevators worked well.

Family_with_children

2/10

Poor

04 Apr 2026

Rick

Toilet was broke in room for 2 days. Sinkbwas broken also 1 day. Shower had no hot water 2 days. Room smelled like cat pee. Elevators takeb5-15min ea time you need 1. On checkout day it took 30 min. There didnt seem to be much concern about the condition of tje property from staff.

Family_with_children

10/10

Exceptional

03 Apr 2026

Vanessa

Loved our stay, staff was incredibly friendly

Partner

10/10

Exceptional

02 Apr 2026

Tonya

Room was clean and well maintained. Staff helpful. Great Location for everything!!!! Would stay again.

Family_with_children

6/10

Pleasant

02 Apr 2026

Angelo

Location great online description needs to be updated; not the same

6/10

Pleasant

01 Apr 2026

Jennifer

Clean but really thin walls and windows

Partner

10/10

Exceptional

30 Mar 2026

Sheri

Great location in NYC. Close to Time Square and lots of restaurants!

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Jeffrey

Had a nice stay at the Belvedere this weekend. The room, facilities, and staff were all fine and much appreciated. The best aspect of the hotel is a great location to both the theater district and to Hell's Kitchen. Would recommend.

Family

6/10

Pleasant

29 Mar 2026

Michelle

Basic hotel room. Clean, but very basic for the price.

10/10

Exceptional

29 Mar 2026

Pamela

Clean room. Staff was awesome. Valet parking was nice and easy. Only wish there were coffee pots in room or coffee served in lobby for longer hours.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Zoraida

The room had so much space and the water pressure on the shower was so perfect. A comfy bed and strong ac unit on the window that kept us cool throughout the night. Everything so close by and time square it just about a 10-15 minute walk. Amazing.

6/10

Pleasant

27 Mar 2026

Leeanne Marie

I’ve been going to this hotel for years. First time I feel so disappointed. The lift situation is ridiculous now. While never great , you now need 45 minutes in the morning to get down to fetch your coffee and get back to your room. Service lifts are just as slow and you are on the lift with laundry bins and staff most of the time. The bed was not touched the entire time and I had a superior room. Just the basic bathroom necessities were done. The bed linens were so thin that I asked for a blanket. The blanket was just as threadbare. The staff this time was somewhat defensive. Not a happy 4 day stay this time at the Belvedere, which is a change for me.

10/10

Exceptional

27 Mar 2026

Laura

We enjoyed a wonderful stay at the Belvedere Hotel on our visit to New York. I would definitely return. Clean rooms, hospitable staff, excellent location within walking distance to restaurants and shopping. Just a few minutes walk to Times Square. We highly recommend the Belvedere Hotel.

Family

10/10

Exceptional

27 Mar 2026

Christina

Clean / central for tourist visits / reasonable price

Self

6/10

Pleasant

26 Mar 2026

David

Location is good. Staff is great. The rooms are in dire need of a refresh. Everything about the room is old and needs to be changed.

Friends

10/10

Exceptional

26 Mar 2026

Ashan

Lovely stay

Friends

10/10

Exceptional

26 Mar 2026

Robert

Great

Partner

10/10

Exceptional

26 Mar 2026

Joann

The hotel for being 100 years old some of the rooms need to be spruced up. The heat needs individual room controls so rooms can be a little cooler instead of turning on the window ac unit

Family

4/10

Poor

26 Mar 2026

Laurel

Our window fell out of the frame and would have crashed but was held upright by a window shade cord. Staff reacted quickly to help. Very old building with slow elevators. No way to adjust room temperature. Needs renovation. Has laundry facilities which was a plus. Very loud as walls are thin . Staff was helpful and room was clean but no blankets just a thin cover.

Friends

6/10

Pleasant

25 Mar 2026

Robert

Clean room — basic setup but amenities lacking, gym very small and elevators that were working were extremely slow.

10/10

Exceptional

25 Mar 2026

MICHELE

Everything was great

6/10