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Surestay Plus By Best Western Sevierville

Knoxville - TN · United States

680 Winfield Dunn PkwyView location

8.2/10Excellent1,197 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort7.8/107.8
Condition7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay Plus By Best Western Sevierville

The SureStay Plus by Best Western Sevierville hotel is ideally located less than five miles away from downtown Pigeon Forge and the majestic Smoky Mountains National Park.

This Sevierville, TN hotel is minutes away from area attractions and local points of interest like Dollywood theme park, Dollywood's Splash Country water park, the Dolly Parton's Stampede dinner theater and Sevierville Events Center multipurpose venue.

When your travels bring you to the Smoky Mountains of Tennessee, make the SureStay Plus by Best Western Sevierville hotel your home away from home. Our friendly staff and inviting accommodations are sure to please. This Tennessee hotel is located adjacent to Cracker Barrel Old Country Store and Starbucks.

We are within walking distance of many other restaurants. The surrounding area provides a variety of activities, including Sevierville city parks, shopping, and movie theaters.

Read more about this hotelShow less

With a stay at SureStay Plus Hotel by Best Western Sevierville, you'll be centrally located in Sevierville, within a 5-minute drive of Wilderness at the Smokies and Sevierville Convention Center. This hotel is 8.2 mi (13.2 km) from Dollywood and 4.3 mi (7 km) from Titanic Museum.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Sevierville Historic Walking Trail 1.2 km / 0.7 mi
Dolly Parton Statue 1.7 km / 1.1 mi
Sevier County Heritage Museum 1.9 km / 1.2 mi
Wilderness at the Smokies 2.2 km / 1.4 mi
Wild WaterDome 2.4 km / 1.5 mi
Sevierville Community Center and Civic Center 2.5 km / 1.6 mi
Soaky Mountain Waterpark 2.5 km / 1.6 mi
Sevierville Golf Club 2.7 km / 1.7 mi
Sevierville Park 2.9 km / 1.8 mi
Sevierville Convention Center 2.9 km / 1.8 mi
Eagle's Landing Golf Club 3.9 km / 2.4 mi
Fort Sanders Sevier Medical Center 4.9 km / 3 mi
SkyLand Ranch 5.6 km / 3.5 mi
NASCAR SpeedPark Smoky Mountains 5.7 km / 3.5 mi
Ripley's Old MacDonald's Farm Mini Golf 5.7 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • Number of floors (main building): 3
  • hotel
  • City centre
  • Airport
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 12 more facilities & services
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift accessExtra charge
  • Conference room
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Horse ridingExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 23 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • Microwave
    Show all 14 amenities
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room Accessible KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Cable TV
    • Satellite TV
    • Desk
    Show all 14 amenities
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Cable TV
    • Satellite TV
    • Desk
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 23 m²ROO.H6
    Room AccessiblePhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    Show all 14 amenities
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room Accessible

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    Show all 13 amenities
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Fridge
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    Show all 14 amenities
    • Tea and coffee making facilities
    • Fridge
    • Microwave
    • Internet access
    • Bathroom: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • TV
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Microwave
    • Internet access
    • Bathroom: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Surestay Plus By Best Western Sevierville

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    Show all 13 amenities
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay Plus By Best Western Sevierville

    Room KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay Plus By Best Western Sevierville

8.2
Excellent
1,197 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Drew
Would stay again
Partner
10/10
Exceptional
13 Jul 2026
Mary
Very clean and comfortable, we felt safe and secure here!
Partner
8/10
Excellent
10 Jul 2026
Ann-Marie
Staff was friendly and efficient upon check in and the room was clean
8/10
Excellent
09 Jul 2026
Candace
Good location and friendly staff. Room was clean. Access was sketchy...open gate to pool from parking lot & key not needed to access hotel/rooms from pool area.
Partner
10/10
Exceptional
07 Jul 2026
Daniel
The property was vey clean, the rooms were clean and comfortable, and the staff were friendly and helpful.
Partner
10/10
Exceptional
01 Jul 2026
Terrence
Great property. Well maintained. Great location. Good price for the area. I’d definitely stay here again.
Friends
10/10
Exceptional
29 Jun 2026
Tracey
Room was clean. Staff were fantastic. Breakfast was a typical breakfast. Parking was spacious.
Family_with_children
4/10
Poor
29 Jun 2026
Mary
Had to wait 15 minutes no one at counter
Self
10/10
Exceptional
29 Jun 2026
Jenyce
All of the above was top notch.
Family_with_children
10/10
Exceptional
29 Jun 2026
Becky
Staff greeted us with friendly personality that continued throughout stay. Room was clean. Beds were comfortable. Pillows were phenomenal because hotel pillows are usually flat and uncomfortable and these were perfect. Good quality soap and shampoo. Parking lot gives you access to more than one way to get onto main road. Great priced no frill hotel. Would definitely stay again.
Family
6/10
Pleasant
27 Jun 2026
Anita
The property was clean and very convient to all what the area has to offer. The only thing I was disappointed about was the bed was not as comfortable as I would like and every time we moved we would hear a popping sound that was coming from the so called box spring. We could have used more pillows. We stayed there for 10 days and the room was quite small for such a long stay. I would stay again but not in that room. Next time I would get a room with two queen beds.
Partner
6/10
Pleasant
27 Jun 2026
James
Breakfast had no fresh fruit, undercooked sausage, few yogurts, and no toast at 8am. Asked about food to staff member and was told that was all there was. So, if you want breakfast get down there at 6:30am when it opens on Saturday morning.

One King room was extremely tiny and AC was finicky. Sink sprays you due to shallow bowl and high volume even when barely turned on.
Family
6/10
Pleasant
26 Jun 2026
Christa
The rooms need updated. The vending machines have been removed. You can hear every noise from your neighbors. Overall, mediocre but it serves its purpose! Staff was friendly! Good location.
Family_with_children
8/10
Excellent
25 Jun 2026
Yamilet
Our week stay was ok. Only issue was the slamming of doors you could actually hear the doors closing,and slamming shut all hours of the night. That was the only issue we had, but that woke us up all hours of the night, and mornings.
Partner
10/10
Exceptional
24 Jun 2026
Jenny
I love the breakfasts but I hope the sausage or egg cook in stove not in the microwave. Waffle pancake is excellent
Partner
10/10
Exceptional
24 Jun 2026
Jerome
We stayed in the one bedroom with king size bed on se one floor. We had a good view of startbuclks. Woke-up with back pain, the bed was to firm for us. But other than that everything was great. We'll definitely stay again.
Family
6/10
Pleasant
23 Jun 2026
Ashley
Basic amenities and room. The king room was much smaller than expected. The hotel seems to be renovated recently but still needs some basic upkeep. The walls had been banged up and the floors were stained. The comforters had stains and the door locks had been damaged.
The front staff was friendly and polite.
It was adequate for the rate, but don’t expect anything extra.
Friends_and_family Family
6/10
Pleasant
23 Jun 2026
Christina
We were arriving late and tried to reachout to the hotel multiple times with no answers. Luckily they let us check in but it would have been nice to get a confirmation. But standard hotel at a good price point.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Jeff
Raymond and staff was very accommodating and helpful, for the whole stay.
Friends_and_family Family
8/10
Excellent
20 Jun 2026
Paulette
Staff were super helpful. Our first room had an issue they got us into a new room right away! Breakfast was good, hot and a few options. Older hotel that has been updated. Parking was tight but never had an issue finding a spot.
Friends_and_family Family
2/10
Poor
19 Jun 2026
Lacie
Our room was not clean, the staff were not nice, the sheets and bathroom were all not cleaned
Will not stay again
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
KaDesia
Great stay. Clean facilities and convenient rooms. Staff accommodated me and my family with an adjoining room
Friends_and_family Family
8/10
Excellent
17 Jun 2026
Johnny
One person was extremely kind. Stayed 4 nights and never cleaned our room the whole stay. Had to go get clean towels every night
Partner
10/10
Exceptional
16 Jun 2026
Charity
Everyone was so kind and check in quick and easy.
Family_with_children
10/10
Exceptional
14 Jun 2026
Kenneth
I enjoyed my stay there. Nice and easy checking in/out. No issues at all. Close to everything I needed to get to. Would totally come back and stay
Self
4/10
Poor
13 Jun 2026
Caitlin
The staff were excellent. The rooms could have been cleaner. Very noisy.
Family_with_children
8/10
Excellent
13 Jun 2026
Lisa
The rooms are a little out dated and the king bed room was a little small, but overall it was a comfortable stay. Definitely, will stay here again.
Family_with_children
10/10
Exceptional
13 Jun 2026
candy
The staff were very friendly. The room was clean and fresh looking. One of the best hotels we stayed in this week. I also loved the shower had shampoo, conditioner and body wash available. The room also had body cream and hand wash soap pump.
Partner
8/10
Excellent
13 Jun 2026
Nathan
All was really good for price. Our ac unit couldn’t keep room under 73 though
Family
6/10
Pleasant
13 Jun 2026
Kasey
Beds were clean. Room was decent. Nothing overly fancy or spectacular but perfectly suitable. The bathroom unfortunately had a constant mildew smell and needed a solid detail clean. Ice machine was so-so. No vending machines so ended up driving to a nearby 24/hr store. Breakfast bar was minimal but good. Didnt have the opportunity to check out the outdoor pool. Parking lot is a little awkward. Good value for the money.
Partner
10/10
Exceptional
12 Jun 2026
Sydney
We stayed here for a trip to Soaky Mountain and it was perfect for the quick overnight stay we needed. Friendly staff, clean and comfortable rooms. Breakfast was good, 24-hr coffee available. Small items available that you may forget (like I did). We also had a room right next to the elevator and didn't even notice. Price was great, we'd definitely stay here again.
Friends_and_family Family
6/10
Pleasant
11 Jun 2026
Robert
Room was super cheap so wasn't expecting much anyway..right in the middle of town so that's good
Self
10/10
Exceptional
09 Jun 2026
Victoria
It’s a bare bones motel but clean!
Water pressure was fantastic breakfast hot and very good!
Friends
10/10
Exceptional
09 Jun 2026
Meranda
The rooms were really nice, as well as clean. Beds are comfortable also. Awesome pricing as well. Staff was really nice also!
Family_with_children
10/10
Exceptional
08 Jun 2026
Laura
Great place to stay always stay when in Tennessee
Friends_and_family Friends
8/10
Excellent
07 Jun 2026
amy
location and price
Partner
8/10
Excellent
03 Jun 2026
Jeffrey
Was this a memorable hotel? No. That said, it offered a clean and quiet room at an unbelievably low price. The breakfast was limited and, yet, perfectly fine.
10/10
Exceptional
03 Jun 2026
Randall
The property was very clean in a good area and close to a lot of attractions. The staff was super friendly and helpful. The breakfast was basic but fresh and well maintained. Room was very clean. Overall great visit and will stay there again.
Friends_and_family Family
8/10
Excellent
01 Jun 2026
Travis
Great location good staffing just could clean the room a little better
Partner
8/10
Excellent
31 May 2026
Mary Lou
Room was really dusty, they hadn't cleaned over the head of the bed with the light fixture. Bathroom functional but had seen better days. Rusty light fixture and mold under the tub/shower handle that was cracked. No extra blankets in the room.
Partner
10/10
Exceptional
30 May 2026
Benjamin
It was nice , clean and comfortable
6/10
Pleasant
29 May 2026
Larry
The staff was friendly. The establishment is in need of enforcement of their no smoking policy. The odor of marijuana was very strong down the hallways
Family_with_children
8/10
Excellent
29 May 2026
david
Great place for the price
Self
10/10
Exceptional
26 May 2026
Amanda
Staff was extremely friendly and the place was clean
Family_with_children
6/10
Pleasant
21 May 2026
Peter
The hotel appears nice but the room was very rundown and could definitely use some work.
Partner
10/10
Exceptional
20 May 2026
vertie
Love the location the staff was very friendly. Would definitely stay there again.
Partner
8/10
Excellent
19 May 2026
Tracy
Very friendly staff, close to Sivereville, next to Kroger across from Ross and Hobby Lobby. The rooms were clean and comfortable. It’s an updated older hotel. The price was awesome for what you got. I definitely would recommend this hotel.
Family
6/10
Pleasant
19 May 2026
Joseph
Fair value for the price.
Self
10/10
Exceptional
17 May 2026
Troy
Clean and quiet. Staff was great.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Kelly
Room was nice and breakfast was very good! The bathroom was a bit small but was nice to have liquid hand soap and lotion and shampoo, conditioner and body wash all mounted in the bathroom!
Partner
8/10
Excellent
17 May 2026
Anthony
Nice area and clean
Self
10/10
Exceptional
17 May 2026
Jared
Location and it was comfortable
2/10
Poor
16 May 2026
Blaine
Bed was terrible. No maid service at all. No fresh towels or made up bed, garbage cans not emptied. Not recommended at all.
Partner
10/10
Exceptional
14 May 2026
Tiffany
Need more healthy breakfast items
Family_with_children
10/10
Exceptional
14 May 2026
William
Felt Safe
Self
10/10
Exceptional
14 May 2026
Mary
Everything great but beds are too high!
Partner
8/10
Excellent
13 May 2026
Gina
Clean room, hot breakfast and great shower. Fridge didnt get cold and no visible clock. Not ideal set up cause both fridge and microwave are in cabinet.
Friends_and_family Friends
8/10
Excellent
12 May 2026
Dustin
There was mold and peeling paint on the bathroom ceiling. Paint was also pulling away from the areas around the shower.
10/10
Exceptional
12 May 2026
Patia
Hotel is older but they have tried to remodel. Clean and cost efficient
6/10
Pleasant
10 May 2026
Torria
The rooms has been renovated but still needs a little more tlc. The beds sits high. The blankets on the bed are really thin. Also the bath towel is thin. The breakfast was not its best. It could definitely use some more option with fresh fruit. The eggs was not fully cooked. Front desk was really friendly. The hotel was not bad for the price. If needed to again I’ll stay again.
Family_with_children
10/10
Exceptional
09 May 2026
Paras
This was a better stay than the Best Western in Pigeon Forge.
Family_with_children
10/10
Exceptional
09 May 2026
Tammy
Room was clean. Staff was very friendly. Breakfast was mediocre at best
Partner
8/10
Excellent
07 May 2026
Joseph
The rooms were clean but it is an older hotel. Breakfast was okay
Friends_and_family Family
6/10
Pleasant
06 May 2026
Douglas
We have stayed here a number of times. The facilities are fine. We were extremely disappointed this past time. We stayed there three nights and never did they pick up used towels and washcloths, or empty trash. We were told they did it every other day. Even when we requested service to our room the after the second night, nothing was done. Don't know if front desk or cleaning staff dropped the ball. With just myself and wife, we ran out of kleenex adter one night, out of body wash and shampoo after second night.. It is a fine hotel for the price but service stunk.
Partner
2/10
Poor
03 May 2026
Katy
I won’t be going back . It was very dirty, the bathroom shower did not drain
Friends_and_family Family
8/10
Excellent
03 May 2026
Marcus
The breakfast was nice. The staff was professional.
Friends_and_family Family
10/10
Exceptional
02 May 2026
Karen
Fine
4/10
Poor
02 May 2026
Dennis
The breakfast was just adequate, nothing at all special. No fruit, no pastries! Room had holes in the wall, chipped paint. Shower rod falling off the wall. Feel I should receive 2 nights free. Property not like as advertised.
Family
10/10
Exceptional
02 May 2026
Sharon
Great affordable place to stay clean and breakfast was great would definitely stay again
Partner
6/10
Pleasant
30 Apr 2026
Pamela
The hotel room was generally dirty coming from someone who has cleaned them before. There was a dirt ring around the toilet and the shower curtain was falling off the wall and the floor was sticky. Otherwise, we had nice clean sheets, comfortable bed and pillows, and a staff was extremely nice upon check-in and checkout. Would return for staff, would not return for room.
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Angela
Location was excellent. Clean rooms. Will stay again if in the area
Family_with_children
10/10
Exceptional
28 Apr 2026
Emily
This was a perfect place to stay. It is located close to restaurants and shopping. There is easy access to the road it is on if you want to go either way. The room was comfortable and can be very dark if that's how you like to sleep. It was quiet and clean and the bed was just right. I didn't eat breakfast because I was there to sleep late. Parking was easy and I felt safe. The staff was friendly and always ready to
help. I will definitely go back there.
Self
6/10
Pleasant
26 Apr 2026
Molly
The front desk staff was great very kind. She checked us in quickly and let us know the pertinent details. The lobby was clean and simple. The door to our room would stick and I was concerned it would not close all the way, but it did. The bathroom floor was dirty. The bathroom for had debris in the corners, a dead bug and stains. The sink and toilet were very loud when in use. The beds were fine. The room widow looked too possibly have dirt or mold around caulking. The air unit was really loud when turned on. The noise from the hallway was minimal. It is a convenient location to the convention center.
6/10
Pleasant
25 Apr 2026
Ronald
usual breakfast,
Family
6/10
Pleasant
24 Apr 2026
Megan
Breakfast was fine. Rooms are old. Nothing special. Good for a quick trip. Great and safe area though.
Friends
8/10
Excellent
22 Apr 2026
Joel
Good stat for the price!!
Self
6/10
Pleasant
20 Apr 2026
Dason
Cheap hotel room
Self
10/10
Exceptional
20 Apr 2026
Jenny
Yes
10/10
Exceptional
18 Apr 2026
Jason
Great place when you need something simple. We stay here at least twice a year.
Friends_and_family Friends
8/10
Excellent
16 Apr 2026
Toan
price is right.
Family_with_children
10/10
Exceptional
15 Apr 2026
shelly
Very clean and updated. Bed was comfortable. Staff was friendly and professional. There was a great assortment for breakfast, eggs, sausage, waffles, toast, cereals. Parking was great, we had a truck with trailer.
Family
10/10
Exceptional
12 Apr 2026
Kimberley
We were close to our Venue and our room was very comfortable! The staff were great!
We did not partake
Of the breakfast but it smelled good!
Only suggestion would be having charging ports on the desk and between the beds.
Friends
8/10
Excellent
10 Apr 2026
Yerzhan
Lady at check in was rude and incompetent. Please train your staff properly.
Family_with_children
10/10
Exceptional
10 Apr 2026
Robert
It was very nice and clean
2/10
Poor
09 Apr 2026
Heather
The rooms were not clean and looked like an outlet caught on fire at some point. The bath was gross. We did not end up staying. The staff was very understanding and helpful
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Michael
Yes
Friends_and_family Family
6/10
Pleasant
09 Apr 2026
Jessica
It was an older hotel but the lady in the front was nice and it was relatively clean. I think the floors in the room needed to be mopped but the linens and bathroom were clean. The bed was not comfortable (we sank into the middle) but for the price and just a single night stop over it wasnt terrible.
Partner
10/10
Exceptional
08 Apr 2026
Laura
Great place
Friends_and_family Friends
4/10
Poor
07 Apr 2026
Ryan
The hotel is conveniently located near many businesses and restaurants, with easy access to Pigeon Forge and Gatlinburg. Check-in was smooth, and the front desk staff was friendly and accommodating. However, the photos on Hotels.com for SureStay Plus in Sevierville were somewhat misleading. The property is older, and several aspects didn’t match the images. There was rust above the bathroom door, the mattress sagged in the middle, and there was an unusual smell throughout the hallway. While it was acceptable for a short stay, the hotel would benefit from a thorough update.
4/10
Poor
07 Apr 2026
April
The hotel is conveniently located near many businesses and restaurants, with easy access to Pigeon Forge and Gatlinburg. Check-in was smooth, and the front desk staff was friendly and accommodating. However, the photos on Hotels.com for SureStay Plus in Sevierville were somewhat misleading. The property is older, and several aspects didn’t match the images. There was rust above the bathroom door, the mattress sagged in the middle, and there was an unusual smell throughout the hallway. While it was acceptable for a short stay, the hotel would benefit from a thorough update.
6/10
Pleasant
05 Apr 2026
Myra
Good for like 3 days
8/10
Excellent
05 Apr 2026
John
The rooms were clean, bed was comfortable, staff was friendly, the noise level was low, breakfast was adequate. Just stayed one night as a stopping point on a road trip.
Partner
10/10
Exceptional
03 Apr 2026
Porsha
Convenient location very clean property
Friends
10/10
Exceptional
03 Apr 2026
Donald
Was clean breakfast was good good choices no bugs
Self
10/10
Exceptional
02 Apr 2026
Leslie
Great price and surprised at how great the stay was.
Partner
8/10
Excellent
02 Apr 2026
shirley
All was as advertised great room for the price responsive staff felt safe
Family
6/10
Pleasant
29 Mar 2026
Michaela
Clean room, friendly staff, fire alarm kept going off at 3 am though
Self
2/10
Poor
29 Mar 2026
Mark
Bathroom was horrible floor laminate was moldy and water was coming out when you stepped on it. The bathroom door was off its hinges. The shower looked like it was painted by a twelve-year-old. All the stainless steel was rusted.
But the worst part was stepping on the floor and getting your feet.Wet, every time from the water coming out from underneath the laminate flooring and the mold.
Self
10/10
Exceptional
28 Mar 2026
scott
Had a great stay
Self
10/10
Exceptional
27 Mar 2026
Bill
Breakfast was great staff were very nice

Location & surroundings

Surestay Plus By Best Western Sevierville
680 Winfield Dunn Pkwy, Sevierville, United States

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Surestay Plus By Best Western Sevierville

91 hotel photos