Name: Suburban Studios Orlando - Ocoee/Winter Garden
Address: 11241 W Colonial Dr, Ocoee-fl, 34761, US

10/10

Exceptional

13 Jul 2026

Patricia

Amazing staff big room with a kitchenette. The front office staff and matientence are excellent. Carlos is always on the property making sure all guest feel welcomed. The property stays clean there phenomenal.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Leopoldo

I used the hotel because I had a very close appointment and it was perfect for just one night. It's not a hotel to spend more than a day in, much less a vacation, since even though it's clean, they don't take care of any detail in the room; the curtains are completely destroyed and full of holes.

Friends_and_family Friends

4/10

Poor

06 Jul 2026

Breanna

Needs to be cleaned, rooms had a very unpleasant smell. The side door leading to rooms was always open and anyone can get access at any time.

Self

10/10

Exceptional

05 Jul 2026

Wilder

Muy buena atención limpio

10/10

Exceptional

05 Jul 2026

James

Peace and quiet

Friends

2/10

Poor

28 Jun 2026

Monec

Facility had roaches and ants. Ice machines not working

Partner

10/10

Exceptional

02 Jun 2026

Kevin

Very nice

2/10

Poor

29 May 2026

Ari

It was the worst experience we have ever had in a hotel. The staff was great, but not so clean and lotsssss of couches in the room. We reported to front desk and made a formal complaint with the manager. Never heard from him.. very disappointed

Partner

10/10

Exceptional

27 May 2026

Ernest

It was very quiet, very conveniently placed, and the staff were very professional and prompt

Business Friends

2/10

Poor

25 May 2026

Verified traveler

This was one of the worst hotel experiences I’ve ever had. The room was dirty and clearly not properly maintained. There were roaches in the room, hair left in the shower, and the toilet was broken from the moment we checked in. To make matters worse, the pictures online looked nothing like the actual property. The hotel was outdated, unclean, and extremely disappointing compared to what was advertised. I would not recommend staying here unless major improvements are made. Completely misleading and not worth the money.

Family_with_children

2/10

Poor

25 May 2026

Alexandra

This place was disgusting. If you are reading good reviews, they do not reflect our experience at all. We were assigned Room 213, and it was completely unacceptable. The window was cracked, and wasps were getting into the room. We also saw roaches crawling on the dresser, all of the lights did not work, and there was a strong urine smell next to the bed where my children were sleeping.

This property allows pets, so we assume the smell of urine may have been caused by an animal urinating on the carpet or bed frame. On top of that, the plumbing was backwards — to get hot water you had to turn the dial to the cold side, and to get cold water you had to turn it to the hot side.

The room was completely uninhabitable and never should have been assigned to a family. We did complain to the front desk, and Adriana was helpful and moved us to another room, which we appreciated.

I would not recommend staying here. It may be cheaper than other options, but you definitely get what you pay for.

Family_with_children

4/10

Poor

23 May 2026

Wilbert

The air conditioning unit is antiqued. It’s so loud and constantly noisy, its hard to get any sleep with it making the loud noise when it comes on initially then rattles loudly the entire time its on. It makes it difficult to have a conversation without shouting. This definitely needs to be addressed, after all, its supposed to be relaxing when you’re on vacation, what’s the point if you’re not even able to fall asleep because of the air conditioner noise!!!

Friends_and_family Family

2/10

Poor

19 May 2026

John

There was a bug in the coffee maker.

Self

6/10

Pleasant

18 May 2026

George J.

When I do a review I consider all factors and then do an honest assessment. In this case, as a business traveler, I would not recommend this location to anyone. Apparently the county or State of Florida is using this location to house unfortunate citizens, like homeless or derelict persons. I had put on the request that I am a business traveler. I didn’t know the area and chose this location because it was close to where my appointments were on the two days and nights I would be there. I was in room 103 on the first night. The noise level was just crazy. I got no sleep and couldn’t hear my calls. I had to go to the lobby to hear my clients. The second night I was moved to room 332. The voices and tv from the second floor travelled up through the wall as well as listening to complete conversations while trying to conduct business. The rooms are marginal, the tv stations are all mostly old programs and news. I laid awake again the second night. The maid service twice opened my door while I was in bed. Fortunately I had the catch lock moved over to avoid anyone from entering. Two nights of no sleep and having unfortunate people hanging around blocking the pool entry and overall destroying the hotel wasn’t a very pleasant experience. So it cost me about $200 for a miserable two days. The bright side was that Sonny’s BBQ is close by. Dennys restaurant is there also. I hope the owners turn the entire property into a shelter and stop pretending to be a business class hotel.

Self

10/10

Exceptional

15 May 2026

Carlos

Fantastic! Clean, decent, and very nice rooms!

8/10

Excellent

12 May 2026

CHARLES

It was good had all that we needed.

Friends_and_family Family

2/10

Poor

06 May 2026

Eartha

Outside and lobby of hotel is decent. The room was musty even though AC was on. No bed comforter just thin brown cover over stained sheets. Walls were cinder block with cracked textured ceiling. Full fridge and microwave available. No hot water in sink area. Didn't feel like it was a safe area to walk around.

Partner

2/10

Poor

28 Apr 2026

Addie Angelyn

Terrible stay. The room had a serious cockroach problem - there were roaches everywhere, which made it very uncomfortable and unsanitary. Cleanliness was extremely poor, and it did not feel safe to stay there. I would not recommend this property to anyone.

Self

10/10

Exceptional

28 Apr 2026

Orlando

Friendly staff. Clean rooms and property

Partner

8/10

Excellent

23 Apr 2026

Bessie

It’s was clean and smelled nice. Wasn’t aware of the city fee that costed me over $20.00 on top of my room rate. Then was charged a $50 deposit which I am currently still waiting to receive back

Self

2/10

Poor

20 Apr 2026

Ann

This was the most disgusting place I’ve ever stayed at. There were roaches all over the room and bathroom. The room looked ok when I walked in. Then I saw hair on the pillow and in the sheets and a stain on the blanket. I put my own blanket on top of the bed and pillow because it was late and I was exhausted. As I dozed off I felt something on my face and turned on the light. It was a roach. I looked at the bedside table and they were all over it. There was mold in the shower. Dust throughout the room. I could go on. No excuse for the nastiness of this location. Horrible. I took a video because of how bad it was.

Self

8/10

Excellent

20 Apr 2026

Travis

This place was much more enjoyable than the previous night at a Microtel

Self

4/10

Poor

15 Apr 2026

SCOTT

a poorly run and maintained hotel.

Partner

6/10

Pleasant

09 Apr 2026

Zelema

The property was very clean however the walls are very thin, so you cannot get a good night sleep because you can hear everything on both sides of the wall. My reference to the staff is because I left my large Bluetooth and no one called. I had to call to ask and then they called housekeeping.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Rod

It was ok

10/10

Exceptional

06 Apr 2026

Orlando

Very clean and friendly staff

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Orlando

Shops nearby and very accessible. Never had a problem

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Christopher

This is a nice hotel and better than the rating it had when I booked it. It is updated for the most part. Although I did not get in it, the pool was open (in April). The fitness room was closed, not sure why. The room was clean. My only complaints were very low water pressure in the shower and not as hot as I'd have at my house water temperature. No breakfast, but there is a Denny's a few steps away and a McDonald's a few blocks away. I would stay here again.

Partner

8/10

Excellent

05 Apr 2026

Lynette

The room was fine and had everything we needed, but there was no sound insulation. We could hear our neighbors talking until well after midnight.

Partner

6/10

Pleasant

24 Mar 2026

Patrick

Extremely dirty

Business

6/10

Pleasant

23 Mar 2026

Andrea

It is pet friendly. Convienient location. Had one incident of a male front desk clerk being rude. The bed isn't very comfortable. I would only stay again if we are traveling with our dogs.

Pet

10/10

Exceptional

18 Mar 2026

Natasha

It

2/10

Poor

12 Mar 2026

Ben

Bed bugs

Business

2/10

Poor

07 Mar 2026

David

STAY AWAY!! The moment I walked into the room, I could tell it hadn’t been properly cleaned. The air smelled stale and dirty, but after a long drive and an exhausting night, I tried to stay hopeful that it would be decent enough for one night - not to mention I'd also had a young kitten that was in distress! Unfortunately, that hope disappeared almost immediately when I saw German cockroaches running across the walls and floor. It was disgusting. There were also signs of other guests’ waste left behind, making it clear that no one had taken the time to properly sanitize the space.
On top of that, I felt uncomfortable when I arrived because there was a lot of drug activity taking place among residents outside. It didn’t feel like a safe place to be.
When I brought my concerns to the staff, they offered to move me to another room, but that one looked just as bad. By then it was close to midnight, and instead of helping me find a reasonable solution, the staff gave me attitude about wanting to leave.
Looking back, it’s no surprise the parking lot was practically empty. Anyone who had the option to drive away and stay somewhere else probably did!

Pet

6/10

Pleasant

27 Feb 2026

charles

old smelly loud people in hallways making noise.

8/10

Excellent

20 Feb 2026

lloyd

Spotless but no phone to reach front desk. Also the bath was noisy and had to be turned off at bedtime

Self

2/10

Poor

17 Feb 2026

Sarah

Rooms were disgusting!! Place needs to be redone!

Family_with_children

8/10

Excellent

15 Feb 2026

Janice

No ! Good Thanks friendly staff .

Family

10/10

Exceptional

13 Feb 2026

Jonathan

Great

10/10

Exceptional

12 Feb 2026

Orlando

Very friendly staff, clean rooms with lots of room

Partner

4/10

Poor

08 Feb 2026

Ramon

Room service did not bring clean towels each day plus had to go buy toilet paper because front desk could not get any at night and Tuesday morning the room attendants did not bring towels or toilet paper and so was out so I bought some and asked for a roll on Wednesday from housekeeping.
Wednesday night a guest checking in across from me had an agressive dog that lunged at me and so I merely said you should keep better control of your dog and guy got beligerant and lady apologized and was sweet but others got involved as she acted like I attacked her and all I said was that mam if your husband has nuerological or mental issues he should not be in charge of an agressive dog if he can't control it.
She made excuses for him saying it was health related and I told her I am dying of rare blood cancer but I 2as not rude to either of you until her husband told me fu when he let the dog lunge to my door?
Besides that their cable telivision was barely 20 channels you get with an antannae. And WIFI did not work at the end of hall next to stairwell where my room was and I asked about it as it was not working and reply was it is working at the front desk so not sure what to tell you? They did not care.

Partner

6/10

Pleasant

08 Feb 2026

Andrew

Staff was great but the bathroom was in need of cleaning.

Partner

2/10

Poor

24 Jan 2026

Jeffrey

Following a conflictual reception, the hotel manager gave us a thorough dressing
down rather than listening to our concerns.I have never been talked to in this manner in any hotel anywhere

Leisure Partner

6/10

Pleasant

24 Jan 2026

anthony

yes

Leisure Partner

2/10

Poor

24 Jan 2026

Nico

Roach infested, staff member gave us a room she was not supposed too. Then went to ask for another room which they did not want to give at first and that room also had multiple mini roaches. Customer service terrible they refused to give any refunds when we asked for one.

Family

2/10

Poor

01 Jan 2026

Danitra

Do not stay here..Very bad experience I drove over 13hrs to get with my kids and the rooms had roaches and I got moved to another room on different floor and same thing roaches..
Roach infested..!!!!😡😡😡

Friends_and_family Family

2/10

Poor

29 Dec 2025

Eric

Room had a used condom wrapper on the floor when I walked in. Enough said

Partner

4/10

Poor

23 Dec 2025

Mauricio

Room not Cleaning not hot water

4/10

Poor

14 Dec 2025

Bruce

Fortunately, I did not take my wife on this trip.
On check you sign a paper detailing how much it will cost you if you steal anything in the room (shoer curtains, lamp, etc. Tells you all you need to know. Adequate and comfortable place to sleep but extremely basic feeling. Paint chipped. Low quality contents. (Towels were surprisingly nice.).
In summary adequate and acceptable if you have low expectations.

Business

2/10

Poor

10 Dec 2025

Leighton

No remote no contact to front desk

2/10

Poor

01 Dec 2025

Rashard

I never checked in but someone on staff checked me in. The policy states that if you aren’t able to make it they will charge you for 1 day. This wasn’t the case the charged me for the entire stay and stated the room is here if you show up. I called the day of my trip to inform them that I wasn’t going to be able to make it but no one answered or called me back. When I finally got in contact with them they refused to refund me the money and even charged me a deposit for my stay (I never checked in). Please look else where because this place will take your money and refuse to refund it. STAY AWAY FROM THEM!!!!!!

Business Self

2/10

Poor

29 Nov 2025

Nadia

Unfortunately there was no daily cleaning I had 5 days stay …Roaches in the room. I asked for clean towels and they charged me, hallway smells like weed

Leisure Family_with_children

2/10

Poor

27 Nov 2025

Rachel

had a very disappointing experience at Suburban Studios in Orlando. The room was filthy, and I encountered roaches, which made my stay extremely uncomfortable. The overall cleanliness was unacceptable and not what I expected. I would not recommend this hotel to anyone looking for a clean and comfortable stay.

Family_with_children

8/10

Excellent

18 Nov 2025

Orlando

Clean rooms. Friendly staff

Partner

2/10

Poor

16 Nov 2025

Kimber

Room, staff, ammenities! You name it, was the absolute worst place i have ever stayed in! Room was filthy, i had to get cleaning supplies and clean it myself before i could even sit anything down in the room. Staff refused me the wifi password.

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Orville

Room was clean staff was helpful

2/10

Poor

10 Nov 2025

Melinda

I love Lil Boosie, but I didn't like to hear him all night from the next room. It was from midnight through 4:45 am nonstop. All I can say is Lil Boosie has a super fan in Ococee.

4/10

Poor

08 Nov 2025

Jonathan

Felt rundown and poorly maintained. staff wasn’t particularly friendly and room felt shabby, sticky and with an odor. I won’t be back.

2/10

Poor

07 Nov 2025

Jacob

We found roaches in the room the floor was unswept there was something jammed in the outlet service was po or I had to ask for towels multiple times barely any of the staff spoke English

Business Family

2/10

Poor

26 Oct 2025

Nicole

People screaming and fighting all night long. Couldn’t sleep for more than 2 hours at a time.

Leisure Partner

2/10

Poor

19 Oct 2025

Odille

Room were ok but roaches are everywhere, hallways smells like smoke and people are smoking everywhere,and when you try to drive through there people playing soccer ball in the parking lots plus when you try to get to your room you will be lucky if your room keys work: my whole 2 nights over there wasn’t great.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

kimberly

We checked in at 830 pm its was quite room was clean, we slepted good on. The bed, right off turnpike easy to get to

Partner

6/10

Pleasant

18 Oct 2025

Latrever

Hotel was ok. Not very updated. We had a quarter roll of TP when we checked in and had to go to the front desk for another roll. Had a weird smell to it from the elevator to the room.

Friends_and_family Family

2/10

Poor

12 Oct 2025

motichand

Elevator broke down during entire stay. Had to walk up and down three flights of stairs multiple times.
Large roach crawling around the room. Barely a trickle of hot water.
Musty room odor.

8/10

Excellent

29 Sep 2025

Greg

Toilet seat was loose. Fridge was not level and it was not cold. We did book minutes before our arrival. Almost no toilet paper. I didn't see any extra.

Partner

2/10

Poor

28 Sep 2025

Blondine

Place smell like weed bad experience room smell bad

Family

4/10

Poor

28 Sep 2025

Michael

Key card failed 4 times on first attempted room assignment, finally (my insistence) got it right with another room whose card key system actually worked. Room had an overpowering smell of bad, low-quality industrial (\"cleaning\"??) chemicals. Floor in room was filthy, turned white socks brown within 2 minutes. If you're accustomed to decent hotel rooms, this place is not for you

Leisure Self

10/10

Exceptional

26 Sep 2025

Hantz

Great

4/10

Poor

26 Sep 2025

Aisha

The phone didnt even have a cord in the room to call down to the desk. No pool towels loud guests at all hours of the night. The water in the hotel smelled like pond water. The only thing i liked was our private bathroom

Business_and_leisure Partner

6/10

Pleasant

22 Sep 2025

Gitane

I like the remodel of the hotel. What I didn't like is once I left my neck was itchy with bumps from the sheets and pillow. I don't think it was watched or clean.

Business Self

6/10

Pleasant

20 Sep 2025

Ricardo

There were a dead roach at the bathroom door at my arrival. Ine of the towels had a double red stain......

Self

10/10

Exceptional

07 Sep 2025

T Steven

Great property and excellent staff!

Leisure Partner

8/10

Excellent

05 Sep 2025

Maria

Recent Stay 8/31 thru 9/2

I love the area where the hotel is located. Very quiet and plenty of places to eat.
This is my second time staying at this hotel and I have to say it would continue to stay there again.
The only set back was that maid service does not come to your room to check if you need any supplies like tiolet tissue. I had to go to the front desk to ask for one because my room had run out.

Self

6/10

Pleasant

24 Aug 2025

Shauneen

Spend the extra and stay at Hampton Inn

We arrived at the hotel at 10:30 PM. The receptionist barely acknowledged us. We were handed our keys and told our room number. We went to our room and attempted to get in. The keys did not work. I went back down to the receptionist and was told that the keys were right. I went back upstairs tried the keys again, they did not work. Went back down and again the receptionist argued that the keys were fine. She sent another employee up with us to try and figure out what was going on, come to find out she had written the wrong room number on our key holder. There was no apology or even an acknowledgement of her error. The room was what I referred to as lipstick on a pig. The tile work in the bathroom was horrific. There’s no shelf in the shower to put anything on. It is just the basic standard Vinyl surround. The bed is covered with plastic wrap so every time you rolled over, you felt like you were in a bag of Fritos. Definitely will not be staying again very disappointed oh, and on Hotels.com. It said breakfast was included. There was no breakfast.

Partner

10/10

Exceptional

17 Aug 2025

kimberly

Rooms are clean, could use some extra pillows

Leisure Partner

10/10

Exceptional

15 Aug 2025

Michael

Nice simple place, clean, quiet and a great price.

Leisure Self

10/10

Exceptional

14 Aug 2025

Guadalupe

Room was modern and comfortable.

Leisure Partner

6/10

Pleasant

14 Aug 2025

John

Check in seemed a bit difficult as receptionist was hard to understand her English( guessing she was Hispanic). We were a bit surprised to have to pay $3.50 more for “city tax”-seems like usually all taxes are added in when purchasing on line.?..room was basically nice but floor was filthy!

Leisure Partner

6/10

Pleasant

09 Aug 2025

Ramon

Night clerk was feally nice. Room had roaches(just 2) one in bathroom and one by ac/heat controls.
No toilet paper.
Room setup was nice though and loved the mini kitchen setup. Bed was comfortable

Leisure Self

2/10

Poor

08 Aug 2025

Sebastian

Me cobraron el dinero de la reservación y cuando voy no le sale en el sistema que tengo habitacion

Business Family

10/10

Exceptional

08 Aug 2025

Sebastian

V

6/10

Pleasant

06 Aug 2025

Lisa

Staff was friendly.

8/10

Excellent

03 Aug 2025

Christina

Nice for one night stay

Lady at the front desk isn’t winning any personality awards anytime soon! Step off the elevator, to a non smoking floor, met with cigarette smoke smell. AC worked really well. Nowhere to place shower items in shower. Bed was actually pretty comfortable. Ice machine noise was annoying late into the evening. Shower water didn’t get very hot. Shower stream was light.

Partner

10/10

Exceptional

02 Aug 2025

Guadalupe

Clean and great customer service. Will definitely return.

Leisure

6/10

Pleasant

29 Jul 2025

Deanna

Decent hotel in a relatively nice area. Hotel staff greeted coming in, however it is an older building with those type of issues. The smell of marijuana filled the halls in spite of it being a non-smoking hotel; of which was disappointing. Minor things to fix of which I do believe they will.

Leisure Family_with_children

2/10

Poor

24 Jul 2025

Genel

Didn't have curtains. Furniture was beat up, and the room smelled

10/10

Exceptional

23 Jul 2025

Jimmy

Great stay

10/10

Exceptional

23 Jul 2025

Jimmy

Was nice and quiet, sofe beds and safe parking

Leisure Pet

4/10

Poor

21 Jul 2025

Nancy

It was nice. The pillows were hard as rock and noisy at night. The hallway smelled.

Leisure Family

10/10

Exceptional

21 Jul 2025

Jimmy

Well lite, quiet, safe parking, and very clean

10/10

Exceptional

21 Jul 2025

Jimmy

Well lite, secure and very clean.

Leisure Partner

4/10

Poor

20 Jul 2025

Vernon

Well to begin with i know check in is at 3 i arrived at 2:45 and was told there where no rooms available that was clean at the time to checkbackin like 20min. Then once checked in went to take a shower and released we had no wash cloths so went back to the front desk and the lady told me she would have someone bring some to the room so we sat and waited for like 20 min and i went back to the front desk to find there had been a shift change and the lady that was working the front desk never told anyone that we needed wash clothes so the lady that was working the desk now went and got them for me she was very attentive and friendly unlike the the first lady was.well ten after me and my son got back from dinner he used the restroom and the toilet backed up and we had to have them come plunge it well it wasn't really clean water in the toilet if you know what i mean and the gentleman just let the water drip on the floor all the through our room from the bathroom to the door. Finally we get to bed gotta be up early for my son's fishing tournament so gotta get up around 4 in the morning well got woke up to what sounded like a frat party screaming yelling banging loud music the hole 9 so i tried calling the front desk and of course no answer so i tried going back to sleep witch didn't happen. I really liked the size of the room but out of all the hotels I've stayed in this was by far the worst experience I've ever had and will not be returning to this location

Business Family

2/10

Poor

20 Jul 2025

Veronica

everything was awful

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Jimmy

The overall condition of property, inside and out was Stephanie and ASHLEY 5star. Well lite and secure parking , rooms are very clean, and spacious. Stove top, microwave and fridge , and bedding and mattress where just right.

10/10

Exceptional

09 Jul 2025

Tirrel

Great place to stay

8/10

Excellent

07 Jul 2025

David

Nice clean property. I would Recommend.

Leisure Partner

10/10